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8.0 - 11.0 years
8 - 12 Lacs
Bengaluru
Work from Office
OFFTO TRAVELLERS is looking for Sales Head to join our dynamic team and embark on a rewarding career journey The Sales Head is responsible for leading and managing the sales team to achieve revenue targets, drive business growth, and ensure exceptional customer satisfaction This role involves developing and executing sales strategies, building strong customer relationships, and overseeing the day-to-day sales operations Key Responsibilities: Sales Strategy and Planning:Develop and implement comprehensive sales strategies to meet or exceed sales targets Analyze market trends, competitive landscape, and customer needs to identify growth opportunities Create annual sales plans, budgets, and forecasts Team Leadership:Recruit, train, and manage a high-performing sales team Set clear sales objectives and KPIs for the team and individual sales representatives Provide coaching, mentorship, and performance feedback to team members Customer Relationship Management:Build and maintain strong, long-lasting customer relationships Identify key customer accounts and develop strategic account management plans Resolve customer issues and ensure customer satisfaction Sales Operations:Oversee the day-to-day sales operations, including order processing, lead generation, and customer inquiries Monitor sales performance and provide regular reports to senior management Ensure the use of CRM systems and sales tools for effective sales tracking and reporting Sales Forecasting and Analysis:Monitor sales trends, analyze data, and adjust strategies as needed Develop sales forecasts and inventory plans to optimize resources and inventory levels Identify areas for improvement and implement corrective actions Collaboration:Collaborate with other departments, such as marketing, product development, and customer support, to achieve overall business goals Participate in cross-functional projects as required Compliance and Ethics:Ensure that the sales team adheres to company policies, ethical standards, and legal requirements Promote a culture of integrity and professionalism within the sales organization
Posted 1 day ago
0.0 - 3.0 years
3 - 6 Lacs
Chennai
Work from Office
Premier Housing and Properties is looking for Female Telecaller to join our dynamic team and embark on a rewarding career journeyA telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:1.Make outbound calls to customers to promote products and services, or follow up on recent purchases.2.Respond to customer inquiries and provide information about products and services.3.Resolve customer complaints and provide appropriate solutions.4.Keep records of all customer interactions and transactions, updating customer information in a database as necessary.5.Meet and exceed sales and customer satisfaction targets.6.Continuously improve product and service knowledge to provide accurate information to customers.7.Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.8.Follow all company policies and procedures, including those related to confidentiality and data security.9.Participate in training and development opportunities to improve skills and knowledge.10.Adhere to schedules and work efficiently under pressure to meet deadlines.
Posted 1 day ago
0.0 - 1.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Daisy Montessori School is looking for Customer Relationship Management (CRM) to join our dynamic team and embark on a rewarding career journey The Customer Relationship Manager is responsible for building and maintaining strong relationships with customers to ensure their satisfaction, retention, and loyalty This role requires excellent interpersonal skills, a customer-focused mindset, and the ability to understand and fulfill customer needs The Customer Relationship Manager will collaborate with cross-functional teams to enhance the customer experience and drive business growth Responsibilities: Customer Relationship Management: Build and maintain relationships with assigned customers as the primary point of contact Understand their business objectives, challenges, and requirements Proactively engage with customers to foster long-term partnerships Customer Needs Analysis: Conduct thorough needs assessments to understand customers' goals and pain points Identify opportunities to provide personalized solutions and recommend appropriate products or services to meet their needs Account Management: Develop and execute account plans to effectively manage customer portfolios Monitor customer satisfaction levels, address any issues or concerns promptly, and ensure overall customer success Customer Retention and Growth: Implement strategies and initiatives to enhance customer retention and drive revenue growth Collaborate with sales teams to identify cross-selling and upselling opportunities Leverage customer insights to identify areas for expansion and recommend additional solutions or services Customer Advocacy: Act as a customer advocate within the organization Represent customer interests and provide feedback to internal teams, including product development, marketing, and operations, to drive continuous improvement and deliver exceptional customer experiences Customer Communication: Maintain regular and clear communication with customers through various channels, such as meetings, calls, emails, and customer portals Keep customers informed about new products, features, and updates that may be relevant to their business Issue Resolution: Handle customer inquiries, complaints, and escalations in a timely and effective manner Collaborate with internal teams to investigate and resolve issues, ensuring a high level of customer satisfaction Customer Feedback and Reporting: Collect and analyze customer feedback, surveys, and satisfaction metrics Compile reports and present insights to management Use customer data to drive decision-making and improve overall customer experience Customer Training and Support: Coordinate customer training sessions and provide ongoing support to ensure customers are maximizing the value of products or services Address customer training needs and provide educational resources as necessary Requirements:Customer-Focused Mindset: A strong passion for customer satisfaction and a deep understanding of customer-centric approaches Ability to anticipate customer needs and provide proactive solutions Relationship Building: Excellent interpersonal skills to build and nurture relationships with customers Ability to connect with people at various levels within customer organizations Communication Skills: Strong verbal and written communication skills to effectively convey information, build rapport, and present ideas to customers Problem-Solving Abilities: Analytical and critical thinking skills to understand customer challenges and provide appropriate solutions Ability to navigate complex situations and resolve conflicts Sales and Account Management: Experience in sales or account management roles, with a focus on customer retention and growth Ability to identify sales opportunities and collaborate with sales teams Industry Knowledge: Familiarity with the industry or market in which the company operates Understanding of customer needs, market trends, and competitive landscape Team Collaboration: Ability to collaborate effectively with cross-functional teams, including sales, marketing, product development, and customer support Strong teamwork and collaboration skills Organizational Skills: Strong organization and time management skills to manage multiple customers and tasks simultaneously Attention to detail in maintaining accurate customer records and documentation
Posted 1 day ago
3.0 - 8.0 years
2 - 8 Lacs
Ahmedabad
Work from Office
Max Life Insurance Company Limited is looking for Relationship Associate - Bancassurance to join our dynamic team and embark on a rewarding career journeyA Relationship Associate typically refers to a role within the financial services industry, particularly in banking or investment firms. As a Relationship Associate, your primary responsibility is to support and manage client relationships to ensure customer satisfaction and promote business growth. Here are some common duties and responsibilities associated with the roleClient Relationship Management Building and maintaining strong relationships with clients is a key aspect of the role. Relationship Associates interact with clients to understand their financial needs, provide personalized service, address inquiries or concerns, and offer appropriate solutions or recommendations.Account Management Relationship Associates oversee client accounts, including opening new accounts, updating account information, and processing transactions. They ensure accurate record-keeping and handle any account-related administrative tasks.Financial Advisory Support Relationship Associates assist clients by providing basic financial advice and guidance. They may explain investment options, discuss risk tolerance, and help clients make informed decisions based on their financial goals.Cross-Selling and Upselling Relationship Associates identify opportunities to cross-sell or upsell additional products or services to existing clients. This involves analyzing client needs and suggesting relevant solutions that align with their financial objectives.Product Knowledge It is important for Relationship Associates to have a deep understanding of the financial products and services offered by their organization. They should be able to explain product features, benefits, and associated risks to clients.
Posted 1 day ago
3.0 - 5.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Neoretina is looking for Front Desk Associate / Telecaller to join our dynamic team and embark on a rewarding career journeyA telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:1.Make outbound calls to customers to promote products and services, or follow up on recent purchases.2.Respond to customer inquiries and provide information about products and services.3.Resolve customer complaints and provide appropriate solutions.4.Keep records of all customer interactions and transactions, updating customer information in a database as necessary.5.Meet and exceed sales and customer satisfaction targets.6.Continuously improve product and service knowledge to provide accurate information to customers.7.Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.8.Follow all company policies and procedures, including those related to confidentiality and data security.9.Participate in training and development opportunities to improve skills and knowledge.10.Adhere to schedules and work efficiently under pressure to meet deadlines.
Posted 1 day ago
14.0 - 24.0 years
18 - 25 Lacs
Gurugram
Work from Office
• To monitor & supervise the customer service team & ensure all complaints are resolved in Turnaround times defined • Coordinating with Department Heads & ensure all complaints are resolved in Turnaround time defined • Bringing Escalations to senior management timely • Improve customer service at training centres by monitoring & also physically auditing the centre . • Proactively checking & monitoring customer satisfaction & ensuring timely resolutions • Prepares customer care performance reports as defined from time to time . • Deal with irate customers tactfully & in a polite manner • Communicating with customers on e mail , phone & in person Roles and Responsibilities • To monitor & supervise the customer service team & ensure all complaints are resolved in Turnaround times defined • Coordinating with Department Heads & ensure all complaints are resolved in Turnaround time defined • Bringing Escalations to senior management timely • Improve customer service at training centres by monitoring & also physically auditing the centre . • Proactively checking & monitoring customer satisfaction & ensuring timely resolutions • Prepares customer care performance reports as defined from time to time . • Deal with irate customers tactfully & in a polite manner • Communicating with customers on e mail , phone & in person
Posted 1 day ago
0.0 - 2.0 years
0 - 0 Lacs
pune
On-site
MEGA HIRING DRIVE LIMITED OPENINGS! Kickstart Your Career in the Retail Domain Location: Magarpatta ,Pune| Immediate Joiners Only Are you ready to step into a dynamic work environment with top-notch benefits and a clear growth path We're hiring for one of the fastest-growing teams in the retail sector! Who Can Apply Graduates / Undergraduates Minimum 1+ months of experience required Customer service background is a big plus! Immediate Joiners ONLY Job Highlights US Rotational Shifts Rotational Week Offs (5 days working, 2 days off) Attractive Salary Packages: Up to 41,000 In-Hand for experienced candidates 24,500 In-Hand for graduate freshers Performance Incentives up to 5,000/month Both-Way Cab Provided Why Join Us Fast-paced, growth-focused environment Opportunity to work with a leading brand in retail Great earning potential with attractive incentives Excellent work-life balance Slots are filling FAST Book yours NOW! Call/WhatsApp: 7768031698
Posted 1 day ago
3.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Job Summary We are seeking a skilled professional with 3 to 5 years of experience in the Life and Annuity domain for the role of SPE-Ins Claims. The candidate will work from our office during night shifts focusing on claims processing and analysis. This role requires a strong understanding of Life and Annuities Insurance to ensure accurate and efficient claims management contributing to the companys success and customer satisfaction. Responsibilities Analyze and process insurance claims in the Life and Annuity domain to ensure timely and accurate resolution. Collaborate with team members to identify and resolve discrepancies in claims documentation. Utilize domain knowledge to enhance the efficiency of claims processing and improve customer satisfaction. Maintain up-to-date records of claims and ensure compliance with company policies and industry regulations. Provide insights and recommendations to improve claims processing workflows and reduce processing times. Communicate effectively with internal and external stakeholders to facilitate smooth claims handling. Monitor claims trends and provide reports to management for strategic decision-making. Ensure adherence to quality standards and regulatory requirements in all claims processing activities. Support the development and implementation of new claims processing tools and technologies. Participate in training sessions to stay updated with industry trends and best practices. Assist in the preparation of claims-related documentation and reports for audits and reviews. Contribute to team meetings and discussions to share knowledge and improve processes. Engage in continuous learning to enhance domain expertise and professional growth. Qualifications Possess strong analytical skills and attention to detail for accurate claims processing. Demonstrate excellent communication skills for effective stakeholder interactions. Have a solid understanding of Life and Annuities Insurance to apply domain knowledge effectively. Show proficiency in using claims processing software and tools. Exhibit problem-solving abilities to address and resolve claims issues efficiently. Display a commitment to maintaining high-quality standards and compliance with regulations. Be open to working night shifts and adapting to a dynamic work environment. Certifications Required Certified Life and Health Insurance Specialist (CLHIS) or equivalent certification in Life and Annuities.
Posted 1 day ago
1.0 - 6.0 years
2 - 3 Lacs
Ranchi
Work from Office
SUMMARY Hiring: Senior Executive Business Development Leading Online Pharmacy Company Jharkhand cities, Salary upto 3Lpa Location: Dhanbad, Nirsa, Bokaro / Chaas, Ranchi and Jamshedpur Industry: Online Pharmacy / B2B Retail Job Overview: Responsible for B2B / Retail (Medical Shops) Business Development by onboarding retailers and chemist stores and driving sales. Roles & Responsibilities Visit retailers and chemist stores to generate orders and meet sales targets. Build and maintain strong relationships with medical retailers. Work closely with Team Leader to resolve buyer issues. Ensure high customer satisfaction and repeat business. Cover assigned regions with daily market visits. Requirements Qualification: Any Undergraduate / Graduate. Experience: Minimum 1 year in Business Development / Field Sales . Preferred Background: Field sales, channel sales, dealer/distributor payroll experience. Not Eligible: Candidates from NBFC, Microfinance, Insurance, Building Material industries. Must Have: Own 2-wheeler with valid driving license. Benefits Salary: As per industry standards (Direct company payroll). Travel Allowance: 5 per km. Career growth opportunities with a leading online pharmacy brand .
Posted 1 day ago
0.0 - 4.0 years
0 - 0 Lacs
gurugram, delhi, noida
Remote
customer support executive lob (wfh) location: india work mode: work from home (wfh) salary: 23,000 ctc (17,800 in-hand) shift timings: females: day shift (till 9 pm) males: rotational shifts key requirements: education: graduate in any discipline, undergraduate with min 1-year exp in bpo experience: o freshers welcome o preferably with experience in bpo or customer support skill set: excellent communication skills in both english and hindi no mti (mother tongue influence) or rti (regional tone influence) clear pronunciation and voice clarity in both hindi and english roles and responsibilities: handle and resolve issues and queries of l3 irate customers over the call maintain professionalism and empathy during customer interactions ensure timely resolution and high customer satisfaction for wfh candidates minimum laptop configuration required: processor: intel i3 or i5 ram: minimum 8 gb storage: minimum 128 gb operating system: windows 11 internet: broadband connection with minimum speed of 100 mbps (mobile hotspot not allowed)
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a Sales Manager with around 5 years of experience in the Freight forwarding or Logistics industry, you will be responsible for business development, maintaining existing business relationships, identifying sales leads, pitching new clients, and fostering strong working relationships with new contacts. Your role will be crucial in driving sales growth and ensuring customer satisfaction. The company, established in 2005, is an ISO 9001:2015 (QMS) & ISO 27001:2022 (ISMS) certified organization known for its strong business ethics. Specializing in the carriage of (LCL) Less than Container Load shipments, it holds the distinction of being the largest operator in India in this category. The company has received accolades such as the Best Consolidator of the Year All India for ten consecutive years from 2010 to 2019. Your responsibilities will include developing and maintaining strong relationships with both current and prospective clients, cultivating new sales leads specifically in LCL Export, selling and negotiating services, onboarding new customers, ensuring efficient movement of customer freight in collaboration with the team, providing necessary follow-up and ensuring customer satisfaction, and supporting other segments by acquiring new customers. To excel in this role, you should hold a Bachelor's degree in business administration, logistics, or a related field, while an MBA would be considered a plus. A proven track record of success in sales management within the freight forwarding or logistics industry is essential. You should possess strong leadership skills to motivate and inspire a sales team, excellent communication, negotiation, and interpersonal skills, as well as in-depth knowledge of freight forwarding processes, regulations, and industry best practices. As a strategic thinker, you should be able to analyze market trends and develop innovative sales strategies. The ability to work under pressure, meet tight deadlines, travel as needed, and demonstrate strong business acumen and decision-making skills are also crucial for success in this role. If you are a deserving candidate, the package offered is 10-12 LPA, slightly negotiable based on your qualifications and experience. The company is looking for someone to join as soon as possible and contribute towards its continued success and growth in the industry.,
Posted 1 day ago
4.0 - 8.0 years
0 Lacs
navi mumbai, maharashtra
On-site
You should have a minimum of 4-5 years of sales experience, preferably in shipping & logistics, to excel in this role. Your responsibilities will include achieving sales targets, maintaining customer relationships, and resolving any issues or complaints that may arise. Ensuring customer satisfaction is key, and you will need to keep customers informed about changes in rates, schedules, and new shipping methods. Selling value-added services and monitoring customer performance are also part of the job. To succeed in this position, you must possess strong analytical and problem-solving skills, as well as attention to detail. Willingness to travel domestically to meet clients is required. You will be responsible for ensuring that your team achieves their targets every month, managing key accounts, and screening new customers. Meeting customers both with the sales team and independently, providing freight quotations, and handling internal correspondences are also part of your duties. This is a full-time position with benefits including cell phone reimbursement, provided food, health insurance, and a provident fund. A yearly bonus is part of the compensation package, and the work schedule is during the day shift. The work location is in person.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
Style PLUS is a premium large format lifestyle retail superstore located in Trivandrum city, Kerala, India. We offer a wide range of national and international brands in watches, writing instruments, cosmetics, perfumes, gifts, stationery, home decor, and lifestyle products. Known for introducing popular brands to Trivandrum, including Swarovski watches, Montblanc writing instruments, Versace and Escada perfumes, and more. This full-time on-site role as a Floor Manager at Style PLUS in Thiruvananthapuram involves overseeing daily operations, ensuring customer satisfaction, managing staff training, and maintaining a high level of communication with customers and the team. Qualifications required for this role include Customer Satisfaction and Customer Service skills, Excellent Communication skills, Experience in Operations Management, Training experience, Strong leadership and interpersonal skills, Ability to multitask and problem solve, Prior experience in retail management is a plus, and a Bachelor's degree in Business Administration or related field. Key Responsibilities: - Increase sales for the organization by effective management of the floor/products. - Investigate all issues on the floor and assist in resolving mistakes for the management team and working staff. - Ensure proper presentation and display of products in the showroom. - Conduct morning meetings on a daily basis. - Resolve customer queries and complaints promptly. - Monitor stocks, check availability, and arrange for timely supplies of inventories. - Ensure sales staff greet customers appropriately. Job Type: Full-time Benefits: - Cell phone reimbursement - Paid sick time - Paid time off - Provident Fund Schedule: Day shift,
Posted 1 day ago
10.0 - 15.0 years
0 Lacs
noida, uttar pradesh
On-site
This is a full-time on-site role for a General Manager Sales Operations located in Noida. As the General Manager Sales Operations, you will be responsible for overseeing day-to-day sales operations, ensuring customer satisfaction, managing customer service activities, and driving overall sales performance. Your role includes developing and implementing sales strategies, monitoring sales metrics, and leading the sales team to achieve targets. Greaves is a heritage luxury travel company specializing in bespoke journeys across India, Bhutan, Sri Lanka, and the Maldives. Trusted by leading global travel advisors and well-travelled guests, Greaves designs seamless, elegant, and deeply cultural experiences across the subcontinent. As a General Manager Sales & Operations at Greaves Travel India, your responsibilities will include leading and mentoring a small team handling proposals and trip operations. You will create beautifully crafted, high-quality travel proposals reflecting the refined Greaves style, translating complex client briefs into seamless itineraries, and building strong relationships with luxury hotels, guides, transport partners, and experience providers. You will oversee all trip operations, ensuring accuracy, timely confirmations, and smooth execution while monitoring costs and margins to maintain the highest service quality. Collaboration with the inside sales team is essential to ensure consistency and excellence. Handling challenges with calm professionalism and prioritizing guest experience are key aspects of this role. The ideal candidate will have 10-15 years of experience in luxury travel operations or bespoke travel design, with proven leadership skills to manage, mentor, and motivate a team. Strong client servicing and vendor management experience, excellent English writing skills for polished proposals and clear communication, and deep knowledge of luxury hotels, experiences, and suppliers across the subcontinent are required. An eye for detail, logistics, and quality, along with a calm, solutions-focused approach is crucial. Comfort with CRM systems and itinerary-building tools is also important. If you are passionate about luxury travel, team leadership, and creating seamless experiences, we would love to hear from you. To apply, please send your CV and a brief note about your experience to hr@greaves-travel.co.in.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
goa
On-site
We are seeking a dynamic and results-driven Sales and Marketing Executive to join our team. Your primary responsibility will be to develop and implement sales strategies, promote our products/services, and expand our customer base to drive business growth. Your key responsibilities will include developing and executing strategic sales and marketing plans to achieve company targets. You will need to identify potential markets and customer segments to maximize sales opportunities, conduct market research, and analyze trends to position our products/services competitively. Building and maintaining strong relationships with existing and prospective clients, coordinating marketing campaigns, collaborating with product and customer service teams, and ensuring customer satisfaction will also be part of your role. Additionally, you will be responsible for preparing sales reports, forecasts, and budgets for management review, negotiating contracts, closing sales deals effectively, attending trade shows, conferences, and networking events to promote our brand, and monitoring competitors" activities to provide feedback for improvement. This is a full-time position with benefits including provided food, health insurance, and provident fund. You will also have the opportunity for a performance bonus. The work schedule is day shift, and proficiency in English is preferred. The work location is in person. To apply for this position, please contact the employer at +91 8328430074. The application deadline is 31/07/2025, and the expected start date is 01/08/2025.,
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
jalandhar, punjab
On-site
As a Sales Executive for our company, you will be responsible for driving sales growth and expanding our customer base in the Khanna, Jalandhar, Yamuna Nagar, Preet Vihar, and Ghaziabad regions. You should have a Bachelor's degree in Business Administration, Marketing, or a related field, with a proven track record of success in field sales or a similar role, preferably with at least 1 year of experience. Your strong understanding of sales principles, techniques, and practices, coupled with excellent communication, negotiation, and interpersonal skills, will be essential for this position. In this role, you will be expected to develop and implement strategic sales plans to meet sales targets and identify new business opportunities through market research. Building and maintaining strong relationships with existing and potential customers will be a key part of your responsibilities. You will conduct product/service demonstrations, negotiate pricing and contracts, and collaborate with internal teams to address customer needs effectively. Your proficiency in CRM software and the Microsoft Office Suite will be beneficial, along with your ability to work both independently and collaboratively in a fast-paced environment. A valid driver's license and willingness to travel extensively within the assigned territory are required for this role. It is important to note that male candidates are preferred for this position. Additionally, you will be responsible for providing regular sales reports, staying updated on industry trends and competitor activities, and representing the company at industry events, trade shows, and conferences to network and generate leads. Ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining professionalism in all interactions is crucial. Overall, as a Sales Executive, your role will be instrumental in driving the company's sales growth, expanding the customer base, and contributing to the overall success of the organization.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
Apptunix is a leading Mobile App & Web Solutions development agency based in Texas, US. We empower cutting-edge startups & enterprise businesses, paving the path for their incremental growth through technology solutions. Established in mid-2013, Apptunix has been dedicated to elevating client interests & satisfaction by providing improved and innovative Software and Mobile development solutions. Our company strongly comprehends business needs and implements them by merging advanced technologies with seamless creativity. Currently, Apptunix employs 250+ in-house experts who work closely & dedicatedly with clients to build solutions tailored to their needs. As a customer support representative at Apptunix, your responsibilities will include: - Responding promptly to customers and generating leads from website traffic. - Communicating with customers through various channels. - Acknowledging and resolving customer queries. - Having in-depth knowledge of our products to answer questions effectively. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as necessary. - Providing feedback on the efficiency of the customer service process. - Ensuring customer satisfaction and delivering professional customer support. Qualifications for this role include: - Proven customer support experience. - Customer orientation and the ability to convert leads from website traffic. - Excellent communication and presentation skills. - Ability to multitask, prioritize, and manage time effectively. - High school diploma or equivalent; college degree preferred. This is a full-time position with work scheduled from Monday to Friday, located in person at our office.,
Posted 1 day ago
10.0 - 14.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Security leader with a background in AWS and cloud Security, you play a crucial role in defining and enforcing the security policies and procedures of the organization. With excellent written and verbal communication skills, exceptional organizational abilities, and expert-level proficiency in IT and Cloud Security, you will be responsible for architecting and implementing IT Security policies while reporting to the Director of Information Technology. In this full-time role, your essential duties and responsibilities include providing leadership and technology vision to the IT Security team, performing internal and external security audits, documenting, implementing, and monitoring adherence to IT security standards, as well as assessing and improving security metrics. You will work on enhancing security tools and operations, monitor and manage IDS, vulnerability scanning, and assessments, and serve as the Data Privacy Officer (DPO) for the company. Creating awareness within the company regarding Security, Privacy, and compliance requirements, ensuring security and privacy training for staff involved in data processing, conducting security and privacy audits, and serving as the point of contact between the company and clients for privacy controls are key aspects of your role. Additionally, you will be responsible for log aggregation and analysis, managing Anti-Virus software, addressing security and data breach-related incidents, and ensuring customer satisfaction while being accountable for individual product/project success and quality. To qualify for this position, you must hold certifications such as CISSP, Security+, or equivalent, along with having 10+ years of Cyber Security experience, 5+ years of IT management experience, 5+ years of AWS experience, and 3+ years of experience with Identity & Access Management tools. Your extensive experience with Linux & Windows Security administration, managing Cloud and Container Security, Network and Application penetration testing, vulnerability scanners, IDS, IPS deployment and monitoring, SIEM tools, security automation, incident response & management, vulnerability management, and patch management will be essential. Moreover, your role will involve ensuring organization efficiencies through continual improvement programs, representing the organization in inspections and audits, driving action plans to closure, conducting deep dive RCAs and ensuring CAPAs are closed, and maintaining a metrics-driven approach. Additional qualifications such as experience with monitoring tools like Datadog, Change Management, Configuration Management, Infrastructure as Code tools, hardening Operating Systems and Applications, endpoint security management, working in GxP environments, and familiarity with various practices will be beneficial. With no travel expectations, this role requires a dedicated and experienced professional who can effectively lead security operations and teams, prioritize security and privacy, and drive continuous improvement initiatives to enhance organizational security posture.,
Posted 1 day ago
5.0 - 10.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Service and Parts Sales Engineer at Yanmar Engine Manufacturing India (YEMI) Pvt. Ltd, you will be a key member of our team dedicated to manufacturing Industrial Engines and providing sales and service support for Industrial Engines, Agricultural Products, and Marine Engines of various sizes. Your role will involve ensuring customer satisfaction through on-site and off-site installation, validation, and commissioning of engines, as well as offering high-level technical support via phone, online, and in person. You will collaborate closely with Company distributors, service dealers, and FIE Shops to expand the service network and achieve spare parts sales targets. Your responsibilities will also include communicating with customers to address any concerns, conducting competition mapping and market feedback analysis, and liaising with cross-functional teams to ensure seamless operations. At YEMI, you will have the opportunity to work in a culture that values innovation, efficiency, and sustainability. We offer a collaborative work environment, continuous learning opportunities, global exposure, and a commitment to employee well-being through initiatives like solar energy and rainwater harvesting. In addition, we provide a comprehensive benefits package, including health and well-being support, equal employment opportunities, and policies that promote work-life balance. To excel in this role, you should hold a B.Tech degree and have 5-10 years of experience in a similar field. You should be proactive, customer-focused, and detail-oriented, with the ability to effectively communicate with various stakeholders and maintain compliance with company policies and procedures. If you are looking to be part of a dynamic team driving innovation and growth in the industrial sector, we welcome you to join us at YEMI.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As an Infoscion, you will play a crucial role in the delivery team by engaging with clients to ensure quality assurance, resolve issues, and enhance customer satisfaction. Your responsibilities include comprehending requirements, designing, validating architectures, and delivering high-quality service offerings within the technology sector. Additionally, you will contribute to project estimation, provide insights for solution delivery, conduct technical risk planning, and oversee code and unit test plan reviews. Your leadership will be instrumental in guiding teams to develop optimized code deliverables, promote continuous knowledge management, and uphold organizational guidelines and processes. Your expertise will be pivotal in creating efficient programs/systems and supporting clients in their digital transformation journey. If you have a passion for developing value-creating strategies, staying updated on industry trends, and possess logical thinking and problem-solving skills, this opportunity is tailored for you. You are expected to have a good understanding of software configuration management systems, financial processes for diverse projects, pricing models, and technology solutions. Proficiency in client interfacing, project and team management, and industry domain knowledge will be advantageous in this role. Your ability to collaborate effectively and identify areas for process improvement will be key to your success at Infosys.,
Posted 1 day ago
5.0 - 10.0 years
0 Lacs
maharashtra
On-site
The Account Manager in Enterprise Sales at Y5 Enterprises is a full-time role based in Mumbai. In this position, you will be responsible for managing and expanding relationships with key enterprise clients, ensuring their satisfaction, and driving sales operations and business development initiatives. Your day-to-day tasks will involve developing and executing strategic account plans, collaborating with internal teams to provide solutions, and identifying new business opportunities. Your role will involve developing long-term sales pipelines to enhance the company's market share, with a focus on larger deals and portfolio management. You will work closely with management to devise future business plans and independently determine strategies to achieve them. Building strong relationships with key IT and business executives, including C-level executives, will be crucial in this role. As an Account Manager, you will apply consultative selling techniques to identify and advance opportunities that lead to sustainable revenue growth. Maintaining high levels of customer loyalty, trust, and integrity will be essential, as indicated by company surveys and reports. You will also advocate for client needs during solution sales negotiations and troubleshoot any delivery issues that may arise. Additionally, you will be responsible for developing business plans in collaboration with customers, analyzing client industries and competitive landscapes to facilitate meaningful client interactions. Managing accounts to protect and grow the company's business, coordinating forecasts, planning, and reporting, will also be part of your role. Furthermore, you will focus on generating new business, managing sales pipeline activity, and working towards achieving quarterly, half-yearly, and annual quotas. Your expertise in margin recovery activities/strategies will be valuable in this role. Acting as the primary interface for international accounts, you will collaborate with global and local business teams to meet customer requirements and align them with company capabilities. To qualify for this position, you should possess strong account management and customer satisfaction skills, along with proven experience in sales, sales operations, and business development. Excellent communication and negotiation skills are a must, along with the ability to work independently and as part of a team. A bachelor's degree in Business, Marketing, or a related field is required, and experience in the enterprise technology sector would be advantageous. Ideally, you will have 5 to 10+ years of experience in selling networking technology, with expertise in LAN/WAN/Wireless Networking. Being viewed as an expert in your field by both the company and customers, and serving as a mentor in selling strategy, including designing strategy, will be key aspects of this role.,
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
hyderabad, telangana
On-site
As a Sales Associate (Intern) at our company, you will have the exciting opportunity to engage in selling products or services to potential customers. Your main responsibility will involve identifying and reaching out to enterprise-level clients who could benefit from our offerings. You will focus on building and maintaining relationships with key decision-makers within target enterprises, delivering persuasive sales presentations to showcase the value proposition of our products or services, and demonstrating how our offerings align with the strategic objectives of the enterprise. Your roles and responsibilities will include: - Identifying and selling prospects, maintaining client relationships. - Evaluating business opportunities, researching sales options, and recommending solutions. - Staying updated on industry trends, market activities, and competitors to identify product improvements. - Providing support, information, and guidance to clients while recommending new opportunities for profit and service enhancements. - Generating reports by collecting and analyzing information. - Upholding organization standards to deliver quality service. - Continuously enhancing your professional and technical knowledge through educational workshops and publications. - Collaborating with the team to achieve sales goals on a monthly, quarterly, and yearly basis. - Ensuring high levels of customer satisfaction through excellent sales service. - Assisting customers with product features and making recommendations based on their needs. - Processing point of sale purchases, cross-selling products, and working with colleagues to provide exceptional customer service. - Building trust relationships with clients and suggesting strategies to improve sales. To excel in this role, you should possess: - Proficiency in English. - Excellent MS Office skills. - Hands-on experience with CRM software (preferred). - A strong understanding of marketing and negotiating techniques. - A passion for sales and a results-driven approach. - The ability to deliver engaging presentations. - A degree in BBA, BBM, B. Com, or MBA. Our CEO envisions our company as not just being in the B2B food service industry but as a platform for "Capturing Hearts." We aim to transform corporate cafeterias into spaces of joy and inspiration, elevating the daily experiences of individuals. If you resonate with our vision of spreading happiness and making the world a more beautiful place, we welcome you to join us on this mission. Let's work together to create a positive impact and bring joy to a world burdened by stress and pressure.,
Posted 1 day ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
As an Acquisition Account Executive at MongoDB, you will play a pivotal role in driving revenue growth and acquiring new customers within your assigned territory. Your focus will be on formulating and executing a sales strategy that aligns with the company's mission of empowering innovators to create and transform industries through software and data. This role requires a hardworking and driven individual with a passion for new business acquisition. You will be responsible for proactively prospecting, identifying, and qualifying leads within mid-market accounts, as well as building and nurturing strong relationships that lead to growth opportunities. Your goal will be to meet and exceed monthly, quarterly, and annual bookings objectives through effective sales strategies and customer engagement. To excel in this role, you should have a Bachelor's degree in Engineering or Technology (Master's preferred) and at least 8 years of field experience in quota-carrying roles within a fast-paced and competitive market. You should possess a track record of overachievement in sales targets, as well as the ability to articulate the business value of complex mid-market technology solutions. In addition to your technical expertise, you should be skilled in building business champions, running complex sales processes, and managing time and resources effectively. Previous experience with Sales Methodologies such as MEDDPIC, SPIN, or Challenger Sales will be beneficial. Familiarity with databases, DevOps, and open-source technology is a plus. At MongoDB, we are committed to nurturing a culture of continuous learning and development. As part of the Sales team, you will have access to best-in-breed sales trainings, comprehensive sales bootcamps, and ongoing career development programs. We value employee well-being and offer generous benefits, including stock equity, parental leave, and support for personal and professional growth. If you are driven, competitive, and passionate about growing your career in software sales, MongoDB offers a dynamic and inclusive workplace environment where your contributions are valued. Join us in our mission to empower innovators and make a positive impact on the world.,
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
surat, gujarat
On-site
As a Customer Service Specialist at RAS Media & Entertainment Pvt. Ltd., your primary responsibility will be to provide exceptional customer support to our clients. Located in Surat, this full-time on-site role demands a high level of professionalism and dedication towards ensuring customer satisfaction. Your daily tasks will revolve around managing phone calls, addressing customer queries and concerns, and resolving issues promptly. With a focus on maintaining a superior level of customer experience, your role will play a crucial part in our commitment to excellence. To excel in this role, you should possess strong customer support, customer service, and customer experience skills. Demonstrating proficiency in phone etiquette and customer satisfaction is essential. Your excellent communication and interpersonal skills will be vital in handling and resolving customer issues in a professional manner. While prior experience in the media and entertainment industry would be advantageous, it is not mandatory. However, a Bachelor's degree in Communications, Business Administration, or a related field will be beneficial in understanding the dynamics of our industry and effectively catering to our clients" needs. If you are passionate about delivering top-notch customer service, possess the necessary skills, and thrive in a fast-paced environment, we welcome you to join our team at RAS Media & Entertainment Pvt. Ltd.,
Posted 1 day ago
3.0 - 8.0 years
0 Lacs
khordha
On-site
The Front Office Manager position at PAL Heights Group of Hotels is a full-time role based at Pal Heights Mantra in Bhubaneswar. As the Front Office Manager, you will be tasked with overseeing the daily operations of the front office, ensuring high levels of customer satisfaction, supervising front office staff, addressing guest inquiries, and maintaining effective communication with other hotel departments. To excel in this role, you should possess strong Office Administration and Front Office skills, a keen focus on Customer Satisfaction and Customer Service, as well as excellent Communication abilities. Previous experience in the hospitality industry is a prerequisite for this position, along with the capacity to multitask and thrive in a dynamic and fast-paced environment. Strong organizational and leadership skills are essential, and knowledge of IDS, STAAH, and OTAS systems is preferred. A Bachelor's degree is also required for this role. The benefits of this position include cell phone reimbursement, commuter assistance, provided meals, internet reimbursement, and Provident Fund contributions. The work schedule involves rotational shifts, and the ideal candidate should have at least 3 years of experience as a Front Office Manager and a minimum of 8 years working in the front office of a hotel. If you are passionate about delivering exceptional service, managing a front office team effectively, and creating memorable experiences for guests, we invite you to apply for this exciting opportunity at PAL Heights Group of Hotels. Job Type: Full-time Work Location: In person,
Posted 1 day ago
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