4642 Customer Satisfaction Jobs - Page 5

You should have a minimum of 7 years of experience in dealing with international clients, particularly in any Export Industry. Your responsibilities will include interacting with international buyers for business development and merchandising activities. This involves coordinating pricing, sampling, and production of products. It is essential to have the ability to comprehend customer requirements and prioritize customer satisfaction. Proficiency in English language is necessary for drafting emails and communicating effectively with international clients. Experience in merchandising within a non-jewelry industry is preferred. Strong written and verbal communication skills are important for this role. The salary offered for this position ranges from 40,000 to 50,000.00 per month. The job is full-time and permanent, with benefits such as leave encashment and Provident Fund. The work schedule is during the day shift. If you are interested in this opportunity, please contact 9773378322 or send an email to operations@soniinternational.com.,

SUMMARY Hiring: Senior Executive Business Development Leading Online Pharmacy Company Jharkhand cities, Salary upto 3Lpa Location: Dhanbad, Nirsa, Bokaro / Chaas, Ranchi and Jamshedpur Industry: Online Pharmacy / B2B Retail Job Overview: Responsible for B2B / Retail (Medical Shops) Business Development by onboarding retailers and chemist stores and driving sales. Roles & Responsibilities Visit retailers and chemist stores to generate orders and meet sales targets. Build and maintain strong relationships with medical retailers. Work closely with Team Leader to resolve buyer issues. Ensure high customer satisfaction and repeat business. Cover assigned regions with daily market visits. Requirements Qualification: Any Undergraduate / Graduate. Experience: Minimum 1 year in Business Development / Field Sales . Preferred Background: Field sales, channel sales, dealer/distributor payroll experience. Not Eligible: Candidates from NBFC, Microfinance, Insurance, Building Material industries. Must Have: Own 2-wheeler with valid driving license. Benefits Salary: As per industry standards (Direct company payroll). Travel Allowance: 5 per km. Career growth opportunities with a leading online pharmacy brand .

Infiniti Retail Ltd is looking for Executive-Sales, Stores Business to join our dynamic team and embark on a rewarding career journey As a Sales Representative at our Personnel Network, you will play a critical role in connecting with potential clients, customers, or members of our network and promoting our products or services You will be responsible for developing and maintaining strong relationships, understanding the needs of clients, and achieving sales targets Responsibilities:Client Engagement: Identify and approach potential clients, customers, or members within our personnel network Product/Service Promotion: Educate clients on the benefits and features of our products or services, tailored to their needs Relationship Building: Cultivate and maintain strong relationships with existing and potential clients, demonstrating excellent customer service Sales Targets: Achieve or exceed sales targets and goals, including revenue and volume targets Needs Analysis: Understand the unique requirements and preferences of each client, tailoring solutions to meet their specific needs Sales Presentations: Prepare and deliver persuasive sales presentations and proposals Follow-up: Conduct post-sale follow-ups to ensure customer satisfaction and gather feedback Market Research: Stay informed about industry trends and competitors to adjust sales strategies accordingly Documentation: Maintain accurate and up-to-date records of client interactions, sales, and prospects in a CRM system Sales Reporting: Prepare regular sales reports and forecasts for management Networking: Actively participate in events, trade shows, or networking opportunities to expand your personal network and create leads

Primes hr solution services is looking for manager to join our dynamic team and embark on a rewarding career journey Lead department operations and drive team performance Set objectives and manage cross-functional initiatives Ensure process efficiency and strategic alignment Monitor budgets and handle escalations

OrangeMantra is looking for Outbound Sales Leader to join our dynamic team and embark on a rewarding career journey As a Sales Representative at our Personnel Network, you will play a critical role in connecting with potential clients, customers, or members of our network and promoting our products or services You will be responsible for developing and maintaining strong relationships, understanding the needs of clients, and achieving sales targets Responsibilities:Client Engagement: Identify and approach potential clients, customers, or members within our personnel network Product/Service Promotion: Educate clients on the benefits and features of our products or services, tailored to their needs Relationship Building: Cultivate and maintain strong relationships with existing and potential clients, demonstrating excellent customer service Sales Targets: Achieve or exceed sales targets and goals, including revenue and volume targets Needs Analysis: Understand the unique requirements and preferences of each client, tailoring solutions to meet their specific needs Sales Presentations: Prepare and deliver persuasive sales presentations and proposals Follow-up: Conduct post-sale follow-ups to ensure customer satisfaction and gather feedback Market Research: Stay informed about industry trends and competitors to adjust sales strategies accordingly Documentation: Maintain accurate and up-to-date records of client interactions, sales, and prospects in a CRM system Sales Reporting: Prepare regular sales reports and forecasts for management Networking: Actively participate in events, trade shows, or networking opportunities to expand your personal network and create leads

Berger Paints India Ltd ( British Paints Div ) is looking for Protecton Sales Executive to join our dynamic team and embark on a rewarding career journey A Sales Executive is responsible for: Generating new business opportunities through sales and marketing activities Building and maintaining strong customer relationships, negotiating and closing deals Conducting market research and analysis to identify new sales opportunities Developing and delivering presentations and proposals to prospective clients Achieving sales targets and reporting on sales activities and progress Staying up-to-date with industry trends, competition and market changes Collaborating with cross-functional teams to ensure customer satisfaction and drive business growth Maintaining accurate records and documentation of sales activities and customer interactions The ideal candidate should have strong communication, interpersonal and negotiation skills, as well as experience in sales and a deep understanding of the industry and market they are selling to

DIGIOPTO TECHNOLOGIES PRIVATE LIMITED is looking for Sales Graduates / Engineers to join our dynamic team and embark on a rewarding career journey As a Sales Representative at our Personnel Network, you will play a critical role in connecting with potential clients, customers, or members of our network and promoting our products or services You will be responsible for developing and maintaining strong relationships, understanding the needs of clients, and achieving sales targets Responsibilities:Client Engagement: Identify and approach potential clients, customers, or members within our personnel network Product/Service Promotion: Educate clients on the benefits and features of our products or services, tailored to their needs Relationship Building: Cultivate and maintain strong relationships with existing and potential clients, demonstrating excellent customer service Sales Targets: Achieve or exceed sales targets and goals, including revenue and volume targets Needs Analysis: Understand the unique requirements and preferences of each client, tailoring solutions to meet their specific needs Sales Presentations: Prepare and deliver persuasive sales presentations and proposals Follow-up: Conduct post-sale follow-ups to ensure customer satisfaction and gather feedback Market Research: Stay informed about industry trends and competitors to adjust sales strategies accordingly Documentation: Maintain accurate and up-to-date records of client interactions, sales, and prospects in a CRM system Sales Reporting: Prepare regular sales reports and forecasts for management Networking: Actively participate in events, trade shows, or networking opportunities to expand your personal network and create leads

TATA AIG General Insurance Company Limited is looking for Area Sales Manager - HOM Virtual Office to join our dynamic team and embark on a rewarding career journey Will be responsible for managing sales operations and achieving sales targets within a designated geographic area or market segment Developing and executing sales strategies to meet or exceed targets Building and maintaining relationships with key customers and partners within the assigned area Monitoring and analyzing sales and market data to identify trends and opportunities Developing and implementing programs to increase market share and customer satisfaction Managing and mentoring a team of sales representatives, providing guidance and coaching to ensure their success Collaborating with cross-functional teams, including marketing, product management, and customer service, to drive sales and customer satisfaction Conducting sales presentations and product demonstrations to potential customers Ability to analyze market and sales data to inform decision-making Negotiating contracts and closing deals with customers Excellent leadership, communication, and relationship-building skills

SUMMARY Hiring: Senior Executive Business Development Leading Online Pharmacy Company Kolkata & WB Region, Salary upto 3Lpa Location: Kolkata / North 24 Parganas / Bankura / Malda / East Medinipur / West Bardhhaman / East Bardhhaman Industry: Online Pharmacy / B2B Retail Job Overview: Responsible for B2B / Retail (Medical Shops) Business Development by onboarding retailers and chemist stores and driving sales. Roles & Responsibilities Visit retailers and chemist stores to generate orders and meet sales targets. Build and maintain strong relationships with medical retailers. Work closely with Team Leader to resolve buyer issues. Ensure high customer satisfaction and repeat business. Cover assigned regions with daily market visits. Requirements Qualification: Any Undergraduate / Graduate. Experience: Minimum 1 year in Business Development / Field Sales . Preferred Background: Field sales, channel sales, dealer/distributor payroll experience. Not Eligible: Candidates from NBFC, Microfinance, Insurance, Building Material industries. Must Have: Own 2-wheeler with valid driving license. Benefits Salary: As per industry standards (Direct company payroll). Travel Allowance: 5 per km. Career growth opportunities with a leading online pharmacy brand .

DIATOZ SOLUTIONS PVT LTD is looking for Project Management - Intern to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

UCFER is looking for Telecaller to join our dynamic team and embark on a rewarding career journeyA telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:1.Make outbound calls to customers to promote products and services, or follow up on recent purchases.2.Respond to customer inquiries and provide information about products and services.3.Resolve customer complaints and provide appropriate solutions.4.Keep records of all customer interactions and transactions, updating customer information in a database as necessary.5.Meet and exceed sales and customer satisfaction targets.6.Continuously improve product and service knowledge to provide accurate information to customers.7.Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.8.Follow all company policies and procedures, including those related to confidentiality and data security.9.Participate in training and development opportunities to improve skills and knowledge.10.Adhere to schedules and work efficiently under pressure to meet deadlines.

RUCKUS Networks is looking for Program Manager to join our dynamic team and embark on a rewarding career journey Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the program. Developing an evaluation method to assess program strengths and identify areas for improvement. Writing program funding proposals to guarantee uninterrupted delivery of services. Managing a team with a diverse array of talents and responsibilities. Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance. Implementing and managing changes and interventions to ensure project goals are achieved. Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services. Producing accurate and timely reporting of program status throughout its life cycle. Working on strategy with the marketing team.

ManekTech is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

The Relationship Manager will be responsible for managing and developing relationships with clients to enhance customer satisfaction and retention. This role entails understanding clients' financial needs, providing tailored banking solutions, and ensuring timely service delivery. The successful candidate will work closely with various teams to promote services and products, manage client portfolios, and achieve sales targets. Key responsibilities include conducting regular client meetings, identifying new business opportunities, and addressing customer inquiries and issues promptly. Roles and Responsibilities Acquisition of New Customers. Generating leads and meeting potential clients and conversion into business Compliance to the KYC / Customer validation / Due Diligence / Market enquiry and collect information / data Submit the credit proposals through Loan Operating System (LOS) of the Bank. Follow up for sanction with regular interaction with other stakeholders of the Bank. Shall arrange to execute the documents, MOD, ROC filing, CERSAI and compliance of all post sanction activities on an on-going basis for the accounts brought in. Attend to Inspection and Audit Remarks / Stock Audit / Inspection and other Audits and its compliance thereof and Statutory Requirements. Monitor and verify the day to day requirements of clients and ensure healthy portfolio. Identifying Early Warning Signals in the account and initiate suitable steps including escalation and timely measures. Ensure overall achievement of individual targets and business targets. Shall exhibit good contacts with Business team, compliance, Legal and audit team in order to have wholesome analysis of the proposal. Shall have the ability to articulate his own point of view of the proposal in line with policies and extant guidelines.

Job Title: Sales Officer Company Name: Kinara Capital Job Description: As a Sales Officer at Kinara Capital, you will be responsible for driving sales and expanding our customer base for our financial products aimed at small and medium enterprises. You will engage with potential clients, understand their financial needs, and provide them with tailored financing solutions. Your role will involve building and nurturing relationships with clients, conducting market research to identify new opportunities, and executing sales strategies to achieve targets. Key Responsibilities: - Identify and target potential clients to drive sales growth. - Conduct client meetings to assess financial needs and present appropriate solutions. - Develop and maintain strong relationships with clients to ensure customer satisfaction and retention. - Collaborate with internal teams to streamline financing processes and enhance customer experience. - Track sales metrics and prepare reports for management review. - Participate in networking events and workshops to represent Kinara Capital and grow the brand presence. Skills and Tools Required: - Strong communication and interpersonal skills. - Ability to build rapport with clients and understand their needs. - Proven sales experience, preferably in financial services or related industries. - Knowledge of financing products and market trends. - Proficiency in CRM software and Microsoft Office Suite for sales tracking and reporting. - Analytical skills to assess client profiles and financial data. - Strong negotiation skills and the ability to close deals effectively. - Self-motivated with a results-driven approach. If you are passionate about sales and helping small businesses grow, we encourage you to apply and become a part of our dynamic team at Kinara Capital.

SUMMARY This is a remote position. Hiring for Tamil/Kannada speakers for Customer Support- Work from home Location: Pan India Permanent Remote Salary: 14,000 16,000 in-hand + Avg 6,000 Incentives Experience: Freshers & Experienced welcome Industry: Real Estate / Prop Tech Key Responsibilities: Handle inbound & outbound calls with paid customers Understand requirements & assist with real estate services Coordinate internally to ensure timely service Address escalations and drive customer satisfaction & renewals Maintain call records via CRM tools Requirements 10th/12th/grad/master can apply Fluent in English + Tamil / Kannada Excellent communication & interpersonal skills Basic computer skills & familiarity with CRM Comfortable with weekend shifts (Week off between Mon Thu) Must have laptop + stable Wi-Fi connection Benefits Permanent work from home Incentive as per performance

You will have complete accountability for project execution, including managing the scope, statement of work, client relationship, and all project approvals. You will facilitate requirements and design sessions, define processes and requirements, and obtain sign-offs for functional design documentation. Additionally, you will be responsible for project planning and management, including developing project plans in MS Project and providing periodic status reports. Your role will also involve managing user acceptance and sign-off, billing activities, timesheets, and expenses. You will continuously develop internal operating efficiencies, tools, and methodologies, as well as build domain expertise and understand industry best practices. Adherence to internal processes, customer-specific project methodologies, and knowledge management processes is crucial. In addition to the primary responsibilities, you will generate the billing plan for each month, monitor and manage risks, and have knowledge of quality processes. You should be capable of managing mixed technology projects, providing end-to-end solutions in functional and technical modules, and have substantial full-cycle project implementation experience. To qualify for this role, you should have a total of 10+ years of IT experience, with at least 5 years in project management. Experience with at least one end-to-end implementation, including rollouts, and a minimum of a bachelor's degree in Business, Engineering, or Computer Science is required. PMI certification or certification in a technical focus area is preferred. Technical expertise in techno-commercial knowledge, SDLC projects, SAP, Oracle projects, supply chain analytics, relevant business processes, modules integration, current technology, and industry-specific experience is essential. Soft skills such as excellent communication, positive attitude, flexibility, maturity, proactive project management, and alignment with Mahindra RISE Pillars are also necessary for this role.,

As a Senior Executive - Client Servicing at Ventures Communications in New Delhi, you will play a crucial role in managing client interactions, ensuring customer satisfaction, and delivering exceptional service. Your responsibilities will include nurturing client relationships, addressing client concerns, and contributing to financial planning and reporting for client projects. To excel in this role, you need to possess strong client services and customer service skills. You should have excellent communication abilities to effectively interact with clients and ensure their satisfaction. Additionally, you must be capable of researching various client business units to understand their communication requirements and coordinate with internal teams for project execution. Your role will involve working on creative briefs, making presentations, and managing multiple client accounts assigned by the team lead. Therefore, prior experience in client servicing roles and a Bachelor's degree in Marketing, Business Administration, or a related field are essential qualifications for this position. If you thrive in a dynamic and fast-paced environment, have a passion for building relationships, and are dedicated to delivering cost-effective marketing solutions, we invite you to join our team at Ventures Communications and contribute to our mission of providing result-oriented advertising and marketing services.,

Job Description: You will be serving as a full-time Banquet Floor Manager at an on-site location in Lucknow. Your primary responsibilities will include overseeing the day-to-day operations of banquet events, ensuring high levels of customer satisfaction, managing a team of staff members, and collaborating with different departments to ensure seamless event execution. Your role will also involve conducting staff training sessions, addressing customer queries and issues, and ensuring the overall efficiency and success of events. To excel in this role, you must possess strong skills in customer satisfaction and customer service, along with excellent communication abilities. Experience in operations management is crucial, as you will be responsible for ensuring the smooth functioning of all banquet events. Your proficiency in training and managing staff effectively will be key to maintaining high standards of service. Strong organizational and time management skills are essential, and prior experience in hospitality or event management would be advantageous. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred for this position.,

The job involves lead generation, referrals, and offering test drives to customers. You will be responsible for monitoring sales and ensuring growth in the nearby Kollam, Chavara area. Regularly reviewing the performance of team members and providing necessary training will be part of your duties. Organizing sales promotional activities with the team members is also a key responsibility. Your sales focus will include cars, accessories, exchange, finance, insurance, and loyalty card services. Post-sales responsibilities will involve ensuring timely delivery and service, understanding customers" finance requirements, guiding them on options and documentation, and keeping them informed about their car-related needs. Maintaining customer satisfaction and building long-term relationships will be crucial. The ideal candidate should have a background in sales within the auto, retail, hospitality, aviation, or similar industries. This is a full-time position with health insurance and Provident Fund benefits. The work schedule is during the day shift, with performance bonuses, quarterly bonuses, and yearly bonuses offered. The desired experience for this role is at least 1 year in car sales. A valid driving license is required, and the work location is in person.,

You will be working full-time at Banglar Saree, a Textile Store located in Salt Lake, as a Retail Salesworker. Your primary responsibilities will include greeting and assisting customers, understanding their requirements, providing product details, and ensuring customer satisfaction. In addition, you will be handling transactions, maintaining the sales area's appearance, restocking products, and engaging in upselling and suggestive selling techniques to enhance sales while delivering exceptional customer service. To excel in this role, you should have a solid background in Retail Sales and possess in-depth Product Knowledge. Customer Satisfaction and Service skills are crucial, along with excellent Communication abilities. The role demands the capability to work both independently and collaboratively within a team. Previous experience in retail sales would be advantageous, along with familiarity in billing procedures and stock management. A high school diploma or equivalent qualification is required for this position.,

You will be responsible for achieving business targets by acquiring new client relationships and maintaining them. As a Graduate in any discipline, you will need to identify target areas for prospective business and pre-screen customer segments according to the organization's norms. Your key tasks will include ensuring the number of logins along with disbursement and maintaining a high level of customer satisfaction by proactively understanding customer needs and cross-selling multiple products as required. In this role, you will execute sales promotion activities to generate customer interest in the TCFSL brand and build strong client relationships both internally and externally. It will be crucial to establish a strong brand identification with potential customers and ensure vendor empanelment while developing relationships with new vendors. You will also be responsible for building strong distribution channels and ensuring compliance with all Audit/RBI regulations.,

The Account Executive plays a vital role in creating, identifying, and closing sales for the Salesforce Marketing Cloud within a specific geographical region or set of named accounts in India. As the representative of the Salesforce Marketing Cloud, you will drive revenue and must possess a self-starting attitude to generate a substantial pipeline of business efficiently and effectively. This position is crucial for the growth and success of the business in India, providing an immediate impactful role with opportunities for further development and expansion of the operation. We seek individuals who are ambitious, collaborative, and proactive - individuals who are hungry for success, adaptable to change, and possess strong intellect required to close a mix of complex enterprise deals and transactional sales. Responsibilities: - Create and enhance revenue within accounts based in India. - Identify business prospects through professional networking and cold-calling techniques. - Drive brand awareness, campaigns, and lead generation by leveraging networking opportunities and industry associations. - Exceed quarterly and annual sales targets consistently. - Take ownership of the entire sales cycle, from lead generation to deal closure. - Formulate and implement a strategic business plan for the assigned territory. - Maintain accurate account and opportunity forecasts using our internal SFA system. - Capture leads from trade shows and regional networking events. - Ensure 100% customer satisfaction and retention. Requirements: - Demonstrated track record as a successful sales hunter and closer. - Minimum of 8 years of relevant software sales (SaaS) experience. - Strong preference for Digital Marketing sales background. - Proven history of sales excellence and achievement. - Extensive experience in selling to enterprise-level customers. - Ability to work autonomously and collaboratively in a fast-paced, dynamic environment. - Professional demeanor and strong business acumen. - Experience in engaging with "C" level executives, with CMO experience considered a plus. - Desirable to have prior sales experience in real estate, healthcare, and education/edtech sectors. - Bachelor's degree or equivalent experience required. Evaluation of experience will be based on core competencies relevant to the role such as leadership roles outside of work, military background, volunteer experiences, and work history.,

You will be joining a Retail brand with a strong online and retail presence. Your main responsibility will be to enhance loyalty among brand customers and achieve repeat revenue targets. You will be tasked with conceptualizing and overseeing brand-wide initiatives such as store launches, product launches, and customer engagement activities. Additionally, you will provide Below The Line (BTL) support for specific regions, channels, or stores. Your role will involve regularly reviewing the loyalty program structure to optimize its efficiency. You will collaborate with various internal teams including retail operations, marketing, visual merchandising, e-commerce, and merchandising to ensure effective BTL and CRM communication aligned with the brand's requirements. Your tasks will include designing and implementing campaigns that match the marketing calendar and cater to specific channel needs, with the aim of achieving repeat revenue targets and maintaining brand engagement. A key aspect of your job will be managing customer relationships and experiences across various touchpoints such as stores, the website, and customer care services. You will focus on creating customer satisfaction at these touchpoints and ensuring smooth call center operations to manage customer interactions through different channels like calls, emails, phones, and messaging apps. A preferred qualification for this position is an MBA from Tier 1 Colleges. The ideal candidate will possess skills in call center operations, e-commerce, visual merchandising, merchandising, BTL support, customer satisfaction, store launches, customer loyalty, repeat revenue targets, luxury sales, marketing, customer relationship management, loyalty programs, retail operations, CRM, campaign design, campaign execution, product launches, branding, and coordination.,

The Service Engineer will be responsible for visiting customer sites to perform installation, commissioning, preventive maintenance, and breakdown maintenance of Precision Air Conditioners (PACs) and Chillers. You should have a strong technical background in HVAC systems, excellent problem-solving skills, and the ability to effectively communicate with customers to resolve issues. Additionally, you will attend breakdown calls, troubleshoot problems, and ensure customer satisfaction, with a track record of receiving appreciation mail from customers. Your responsibilities will include visiting customer sites to install, commission, and maintain Precision Air Conditioners (PACs) or Chillers. You will perform preventive maintenance tasks according to scheduled maintenance plans to ensure optimal performance of HVAC systems. Responding promptly to breakdown calls and efficiently troubleshooting technical issues to minimize downtime for customers is crucial. Working closely with customers to understand their requirements and providing effective solutions to meet their HVAC needs is also part of your role. You will diagnose and resolve problems encountered by customers during PAC and Chiller operation, ensuring smooth functionality. Maintaining accurate records of service activities, including installation, maintenance, and repairs, using appropriate documentation systems is essential. Providing technical support and guidance to customers on HVAC system operation, maintenance procedures, and best practices is an integral part of the job. Collaborating with internal teams, including sales and engineering, to address customer inquiries and resolve issues in a timely manner is also required. Furthermore, you should proactively identify opportunities for improvement in service delivery and recommend solutions to enhance customer satisfaction. Demonstrating professionalism and commitment to delivering high-quality service in all interactions with customers and colleagues is a key aspect of this role. Upholding safety standards and protocols while performing onsite activities to ensure a safe working environment for all parties involved is paramount. The qualifications for this role include a Bachelors of Diploma or BTech in Mechanical Engineering, HVAC Engineering, or a related field. Additionally, willingness to travel to customer sites, communication and interpersonal skills, with the ability to interact effectively with customers and team members, good technical knowledge of HVAC systems, including components, controls, and troubleshooting techniques are desired traits.,