Customer Service Advisor

As a Customer Service Advisor at EbixCash Global Services, you will be responsible for providing exceptional customer support and service to ensure customer satisfaction. This full-time on-site role, located in Nahur West, Mumbai, will require you to manage various customer service tasks and oversee the processes involved in customer service management on a daily basis. Your key responsibilities will include telecalling for sales and marketing activities, handling customer inquiries, resolving issues, and maintaining high levels of customer satisfaction. We are looking for individuals who are at least 12th pass or above, proficient in both English and Hindi languages, and have experience in BPO or customer-oriented roles, although experience is not mandatory. If you are passionate about delivering excellent customer service, possess strong communication skills, and enjoy working in a dynamic environment, then this role is perfect for you. Join us at EbixCash Global Services and be a part of our dedicated team focused on Business Process Outsourcing (BPO) Services, Business Process Management (BPM), and Customer Experience (CX) Management.,