Company Description Cache Labs is a leading service and technology company committed to delivering exceptional solutions to our clients. We specialize in Service and Technology and are dedicated to pushing the boundaries of innovation. As a remote-first company, we embrace flexibility and collaboration, allowing our team members to thrive from anywhere in the world. Role Description The Support Associate will handle customer presales inquiries and provide social media support to ensure customer satisfaction and engagement. This role involves assisting potential customers with product information, handling inquiries via social media, and supporting the sales team. Key Responsibilities: Customer Presales Support: Respond to customer inquiries and provide detailed product information. Assist potential customers in understanding product features and benefits. Collaborate with the sales team to qualify leads and schedule demos. Maintain a database of customer inquiries and follow-up actions. Social Media Support: Monitor and respond to customer inquiries on social media platforms. Engage with customers by addressing their questions, comments, and concerns. Track and report on social media engagement metrics. Collaborate with the marketing team to create and share relevant content. General Support: Assist with creating and updating support documentation and FAQs. Provide feedback to the product and marketing teams based on customer interactions. Participate in team meetings and contribute to process improvements. Skills: Excellent written and verbal communication skills. Strong interpersonal and customer service skills. Ability to multitask and manage time effectively. Attention to detail and problem-solving abilities. Ability to work independently and as part of a team. Proactive attitude and eagerness to learn new tools and technologies. Show more Show less

About the Role The Lead Qualification Team serves as the initial point of contact for individuals expressing interest in Smart Green Card (SGC) products . This position is responsible for engaging with potential clients, conducting profile evaluations through video calls, maintaining accurate records, and ensuring a smooth transition of qualified leads to the sales team. Additionally, the role involves ticket processing, data management, and performance reporting to enhance the efficiency of lead qualification processes. We are seeking highly organized and analytical professionals with strong communication skills who can assess client profiles, manage data effectively, and contribute to an optimized lead conversion process. Key ResponsibilitiesLead Intake, Screening & Scheduling: Manage inbound leads from multiple sources, including the company website, advertisements, and referrals. Conduct initial screenings via email, chat, or short discovery calls. Schedule and confirm video calls with potential clients using Google Calendar and internal tools . Send reminders and follow-ups to minimize no-show rates. Profile Evaluation & Lead Qualification: Conduct in-depth video call assessments with potential clients. Analyze their professional background, achievements, and visa objectives to determine their eligibility for SGC services. Categorize leads into the appropriate service plan: Webinar & Student Plan Ultimate / Copilot Plan VIP Plan Cross-Sell Brands Address initial inquiries, clarify visa eligibility, and provide guidance on the next steps. Data Management, Ticket Processing & Lead Handoff: Maintain accurate and up-to-date CRM records for all leads using ClickUp, Google Sheets, and internal databases . Assign and transfer qualified leads to the appropriate sales team, ensuring proper documentation and background information. Process and manage support tickets related to lead inquiries and profile evaluations. Ensure all leads are categorized appropriately for follow-up communication. Handle and resolve escalations related to lead qualification inquiries. Reporting & Process Optimization: Generate weekly and monthly reports on lead conversion rates, performance trends, and pipeline movement. Identify and analyze patterns in lead behavior and sales performance to improve processes. Maintain data integrity by regularly updating lead statuses and ensuring CRM accuracy. Provide strategic recommendations to improve lead screening effectiveness. Qualifications & SkillsFor Entry-Level Candidates (Associate Role): Strong communication and organizational abilities. Basic proficiency in CRM tools (ClickUp, HubSpot, Salesforce, etc.) and Google Workspace (Sheets, Calendar). Ability to manage support tickets, maintain records, and generate basic reports . Attention to detail and strong follow-up capabilities. For Experienced Candidates (Specialist Role): Prior experience in lead qualification, product consulting, sales, or a related industry . Ability to analyze client profiles and align them with suitable service offerings. Proficiency in data analysis, report generation, and ticket processing . Strong video communication skills with a consultative approach to client interactions. Compensation & Benefits 💰 Salary: ₹25,000 per month (₹3,00,000 CTC per year), including Provident Fund (PF) and other benefits . 🏢 Work Schedule: Combination of fixed and flexible working hours . 📍 Location: Delhi Branch (Hybrid/On-site). Career Growth & Advancement This role offers structured career progression, with opportunities for advancement into senior roles within the Lead Qualification and Business Development teams. Associates may progress to Specialists . Specialists may advance to Senior Specialists, Lead Qualification Managers, or Business Development roles . We invite individuals seeking to develop their expertise in lead qualification, sales, and immigration consulting to apply for this role. Show more Show less

Company Description Cache Labs is a leading service and technology company committed to delivering exceptional solutions to our clients. We specialize in Service and Technology and are dedicated to pushing the boundaries of innovation. As a remote-first company, we embrace flexibility and collaboration, allowing our team members to thrive from anywhere in the world. Role Description This is a full-time hybrid role for a Copywriter located in New Delhi with the option for some work from home. The Copywriter will be responsible for creating press releases, communications, marketing materials, and proofreading. The day-to-day tasks will involve crafting impactful content that aligns with the company's vision and values. Qualifications Press Releases and Communication skills Writing and Marketing skills Proofreading skills Experience in digital and content marketing Strong attention to detail and creativity Ability to work independently and collaboratively Bachelor's degree in English, Communications, or related field Show more Show less

Job Title: Sales Associate Location: Delhi Position Type: Full-Time Company: Cache Labs Salary Range: ₹2.4 LPA to ₹3.0 LPA Experience: 0-1 Years About Us: Cache Labs is a leading service and technology company committed to delivering exceptional solutions to our clients. We specialize in Service and Technology and are dedicated to pushing the boundaries of innovation. As a remote-first company, we embrace flexibility and collaboration, allowing our team members to thrive from anywhere in the world. Role Description This is a full-time Sales Associate role at Cache Labs located in New Delhi. The Sales Associate will be responsible for day-to-day sales activities including client interactions, lead generation, and closing deals. Some work from home is acceptable, allowing for flexibility in the role. Qualifications Sales, Negotiation, and Communication skills Customer Relationship Management and Client Interaction skills Lead Generation and Business Development skills Team Collaboration and Adaptability skills Excellent organizational and time management skills Experience in the technology or startup industry is a plus Bachelor's degree in Business, Marketing, or related field Show more Show less

Company Description Cache Labs is a leading service and technology company committed to delivering exceptional solutions to our clients. We specialize in Service and Technology and are dedicated to pushing the boundaries of innovation. As a remote-first company, we embrace flexibility and collaboration, allowing our team members to thrive from anywhere in the world. Role Description This is a full-time on-site role for a Sales and Support Associate located in New Delhi at Cache Labs. The Sales and Support Associate will be responsible for day-to-day tasks related to customer support, communication, and ensuring customer satisfaction. Qualifications Interpersonal Skills, Communication, and Customer Support skills Customer Service and Customer Satisfaction skills Strong problem-solving abilities and attention to detail Experience in sales or support roles Ability to work well in a team and independently Bachelor's degree in Business Administration or related field Show more Show less

Company Description Cache Labs is a leading service and technology company committed to delivering exceptional solutions to our clients. We specialize in Service and Technology and are dedicated to pushing the boundaries of innovation. As a remote-first company, we embrace flexibility and collaboration, allowing our team members to thrive from anywhere in the world. Role Description This is a full-time on-site Project Coordinator Intern role located in New Delhi at Cache Labs. The Project Coordinator Intern will be responsible for supporting project management activities, coordinating with various teams, and assisting in project planning and execution. The role will involve day-to-day tasks related to project coordination and ensuring timely delivery of project milestones. Qualifications Project Management, Organizational, and Time Management skills Excellent Communication and Interpersonal skills Problem-solving and Analytical skills Attention to Detail and Ability to Multitask Proficiency in Microsoft Office and Project Management tools Ability to work well in a team environment and adapt to changing priorities Enrollment in or completion of a Bachelor’s degree in Business, Engineering, or related field Show more Show less

Company Description Cache Labs is a leading service and technology company committed to delivering exceptional solutions to our clients. We specialize in Service and Technology and are dedicated to pushing the boundaries of innovation. As a remote-first company, we embrace flexibility and collaboration, allowing our team members to thrive from anywhere in the world. Role Description This is a full-time on-site Sales Intern role located in New Delhi at Cache Labs. The Sales Intern will be responsible for day-to-day tasks such as communication with clients, providing excellent customer service, sales activities, training, and assisting in sales management. Qualifications Communication and Customer Service skills Sales and Sales Management skills Experience in providing training Strong interpersonal skills and ability to work well in a team Interest in technology and innovation Previous sales or customer service experience is a plus Bachelor's degree in Business, Marketing, or related field Show more Show less

Job Title: Sales Associate Location: Onsite Delhi Position Type: Full-Time Company: Cache Labs Salary Range: ₹2.4 LPA to ₹3.2 LPA Experience: 1+ Years About Us: Cache Labs is a leading service and technology company committed to delivering exceptional solutions to our clients. We specialize in Service and Technology and are dedicated to pushing the boundaries of innovation. As a remote-first company, we embrace flexibility and collaboration, allowing our team members to thrive from anywhere in the world. Job Summary: The Junior Sales Associate will support the sales team in achieving sales targets and expanding the customer base. This role involves assisting with lead generation, customer outreach, sales presentations, and maintaining customer relationships. Key Responsibilities: Lead Generation and Prospecting: Identify and research potential customers and sales opportunities. Assist in generating new leads through various methods, including cold calling, email campaigns, and social media outreach. Maintain a database of prospective clients and update CRM systems regularly. Customer Outreach: Conduct initial outreach to potential customers to introduce company products/services. Schedule and participate in sales meetings, presentations, and product demonstrations. Respond to customer inquiries promptly and professionally. Sales Support: Assist senior sales associates and the sales manager in preparing sales proposals and presentations. Help manage the sales pipeline and track progress against sales targets. Collaborate with marketing and product teams to develop and distribute sales materials. Customer Relationship Management: Build and maintain strong relationships with new and existing customers. Follow up with customers post-sale to ensure satisfaction and gather feedback. Address customer concerns and escalate issues to senior sales associates or the sales manager as needed. Sales Reporting and Analysis: Assist in preparing regular sales reports and performance analysis for the sales team. Monitor sales metrics and provide insights for improving sales strategies and processes. Identify trends and opportunities within the sales data. Product Knowledge: Develop a deep understanding of the company’s products/services and their applications. Stay updated on industry trends, emerging markets, and competitor products. Attend training sessions and workshops to enhance sales skills and product knowledge. Qualifications: Bachelor’s degree in Business Administration, Marketing, or a related field. 0-2 years of experience in sales, customer service, or a related field. Basic understanding of sales principles and customer service practices. Skills: Excellent communication and interpersonal skills. Strong organizational and time management abilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software. Ability to work independently and as part of a team in a fast-paced environment. Goal-oriented with a strong desire to achieve and exceed targets. Working Conditions: Standard office environment with potential for remote work as needed. May require occasional travel for client meetings, industry events, or sales conferences. Employment Type Full-time Show more Show less

Company Description Cache Labs is a leading service and technology company committed to delivering exceptional solutions to our clients. We specialize in Service and Technology and are dedicated to pushing the boundaries of innovation. As a remote-first company, we embrace flexibility and collaboration, allowing our team members to thrive from anywhere in the world. Role Description This is a full-time on-site role for an Ads Intern at Cache Labs located in New Delhi. The Ads Intern will be responsible for day-to-day tasks related to creating, managing, and optimizing advertising campaigns across various platforms. The role involves analyzing data, monitoring performance, and contributing to the development of ad strategies. Qualifications Digital Marketing and Advertising skills Analytical and Data Analysis skills Experience with ad campaign management and optimization Knowledge of social media platforms and advertising tools Excellent written and verbal communication skills Ability to work independently and collaboratively Understanding of marketing principles and strategies Bachelor's degree in Marketing, Advertising, Communications, or related field Show more Show less

Company Description Cache Labs, founded by Saiman Shetty, is dedicated to redefining innovation and creating lasting impacts through bold ideas and precision. The company focuses on developing brands like Smart Green Card, Crazy Creators Capital, WordCraft AI, and Proximity. Cache Labs aims to bring meaningful change through technology, design, and strategy while fostering a culture of collaboration and excellence. Role Description This is a full-time hybrid Sales Assistant role based in New Delhi, with some work from home flexibility. The Sales Assistant will be responsible for day-to-day sales tasks, customer interactions, and organizational activities to support the sales team and contribute to business growth. Qualifications Interpersonal Skills, Customer Service, and Communication skills Sales and Organization Skills Ability to multitask and prioritize effectively Strong problem-solving abilities Knowledge of CRM software Experience in a sales or customer service role is a plus Bachelor's degree in Business Administration or related field

Company Description Cache Labs is dedicated to solving real-world problems that transform industries and impact lives. Founded by Saiman Shetty, Cache Labs thrives on bold ideas backed by innovation and precision. We have created pioneering brands such as Smart Green Card, Crazy Creators Capital, WordCraft AI, and PRoximity. Our mission is to address underserved industries through scalable, purpose-driven solutions. Guided by core values of innovation, purpose, and customer-centricity, Cache Labs fosters an environment where top talent collaborates to turn ideas into breakthroughs. Role Description This is a full-time on-site role for a Sales and Marketing Associate at our New Delhi location. The Sales and Marketing Associate will be responsible for developing and executing marketing strategies, managing customer relationships, providing training, and supporting sales activities. The role involves day-to-day tasks such as coordinating with the sales team, preparing marketing materials, and delivering excellent customer service. Qualifications Strong skills in Communication and Customer Service Experience in Sales and Training Knowledge of Sales & Marketing principles Proficiency in using marketing tools and CRM software Ability to work effectively in a team-oriented environment Relevant experience in a similar role is preferred Bachelor's degree in Marketing, Business Administration, or a related field

Job Title: Client Success Manager Location: Delhi Company: Cache Labs Salary: 2.4 to 3.0 LPA Experience: 0-1 Years About us Cache Labs is a service and technology company dedicated to delivering outstanding results for our clients. We thrive on innovation, collaboration, and a remote-first culture that allows our team members to work from anywhere. Our mission is to build strong client relationships and ensure every project is a success story. The role As a Client Success manager , you will be the bridge between our clients and internal teams. Your goal will be to ensure our clients feel heard, supported, and successful in their journey with us. This role is ideal for someone who enjoys communication, problem-solving, and building positive relationships. What you’ll do Act as the primary point of contact for assigned clients. Understand client needs and coordinate with internal teams to deliver solutions. Monitor project progress and follow up to ensure timely execution. Maintain regular communication with clients to provide updates and gather feedback. Address client concerns promptly and professionally. Build strong, trust-based relationships that encourage client loyalty. Keep accurate records of client interactions and support activity. What we’re looking for Fresh graduates from any stream (all disciplines welcome). Strong verbal and written communication skills. A proactive and empathetic attitude toward client needs. Good organizational and time management abilities. Comfortable with remote collaboration and basic digital tools (email, Zoom, Google Workspace, etc.).