Customer Relationship Manager

Looking for Immediate Joiners!! Urgent Opening for the role of Customer Relationship Manager Female About the Company: Bharat Marble Company is a 50-year-old industry leader in tiles, marble, granite, quartz, sanitaryware, and wellness products. Trusted by over 50,000 happy clients and backed by more than 20,000 successful projects, we are known for our commitment to quality, innovation, and customer satisfaction. Visit: www.bharatmarblecompany.com Job Responsibility: Maintain strong communication with customers before, during, and after purchase Coordinate delivery schedules, order tracking, and product updates Handle customer feedback, concerns, and after-sales queries professionally Update and maintain customer data in the CRM system Assist in preparing gate passes, billing follow-ups, and order entries Ensure all client touchpoints are handled with care and punctuality Report daily updates to management through our Flowchart Management System Key Skills: Excellent communication in Hindi, Bengali & English Proficiency in Microsoft Office & flowchart-based task reporting systems Graduate required Should be soft-spoken. Age group- 23 yrs to 32 yrs (mandatory) Excellent interpersonal and communication skills (English/Hindi/Bengali). Proficient in all Microsoft applications. Maintain a positive attitude. Outstanding organizational and time management skills Familiarity with office gadgets and applications (e.g. e-calendars and Flowchart) Discretion and confidentiality Ability to make independent decisions in high-pressure situations Job Type: Full-time Salary: ₹ 15,000- ₹ 17,000 per month Perks & Benefits: PF ESI Leave Encashment . Sim from company. 12 casual leave. Location: Kolkata (Candidates from Kolkata or willing to relocate only) Experience: Minimum 2 years of work experience as an Customer communication field. Time:10 am to 7 pm Interested candidates kindly share cv at swarnali@bharatmarblecompany.com Or post your cv in WhatsApp @ 8100712975(No call)