Job Title: Senior Sales Consultant – Personal & Commercial Vehicles Location: Umiya Nagar Society, Udhana - Magdalla Rd, near Shree Chosath Joganiya, Udhana, Surat, Gujarat 394210 Department: Sales Reports To: Sales Manager / Showroom Manager Employment Type: Full-Time Job Summary: We are seeking a highly motivated Senior Sales Consultant for our Mahindra dealership showroom , responsible for handling both personal and commercial vehicle sales . The ideal candidate will have strong communication skills, in-depth product knowledge, and hands-on experience in greeting customers, understanding their needs, conducting test drives, and closing sales. The role demands a customer-first attitude and the ability to independently manage the full sales process from enquiry to delivery. Key Responsibilities: Greet walk-in and inquiry-based customers in a professional and welcoming manner. Understand customer needs and recommend suitable Mahindra personal or commercial vehicles (e.g., SUVs, pickups, Bolero, Supro, etc.). Conduct product demonstrations and test drives, highlighting key features and benefits. Present finance, exchange, and insurance options clearly to customers. Maintain updated knowledge of all Mahindra vehicles, variants, specifications, and current offers. Negotiate pricing and close sales efficiently while ensuring complete customer satisfaction. Handle documentation and coordinate with internal teams for vehicle delivery. Maintain regular follow-ups with potential and existing customers for repeat and referral business. Achieve monthly and quarterly sales targets as assigned. Ensure accurate record-keeping of leads, test drives, and follow-ups in CRM systems. Support showroom events, customer meets, and promotional activities. Required Skills and Qualifications: 2–4 years of experience in car sales , preferably with Mahindra or other commercial/personal segment brands. Strong knowledge of commercial vehicles and their applications in business or fleet use. Good verbal and written communication in English/Hindi . Excellent interpersonal skills and confidence in dealing with all customer types. Must have a valid driving license . Familiarity with basic computer use, CRM systems, and dealership management tools. Presentable, punctual, and target-driven with a strong sales focus. Preferred: Previous experience in a Mahindra dealership. Knowledge of financing, RTO processes, exchange, and insurance formalities. Local market knowledge and client network in the region. Working Conditions: Location: Showroom-based, with occasional field visits. Incentives: Attractive performance-based incentives available. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹38,457.27 per month Benefits: Flexible schedule Paid sick time Paid time off Provident Fund Compensation Package: Bonus pay Commission pay Performance bonus Yearly bonus Schedule: Day shift Work Location: In person Speak with the employer +91 9099927458 Application Deadline: 12/07/2025 Expected Start Date: 20/07/2025

Job Title: Customer Relationship Manager (CRM) – Workshop (Mahindra Commercial Vehicles) Department: Service / Customer Relationship Location: Puna-Kumbharia, Surat Reporting To: Service Manager / Workshop Head Industry: Automobile – Mahindra Commercial Vehicle Workshop Experience: 1-3 years preferred in CRM / Service Advisory role (automobile industry) Qualification: Any Graduate (BBA/MBA Preferred) Job Summary: The Customer Relationship Manager will be responsible for managing the end-to-end customer relationship cycle in the Mahindra Commercial Vehicle workshop. This includes appointment management, post-service follow-ups, feedback collection, customer satisfaction (CSI) improvement, service reminder campaigns, and complaint handling, ensuring smooth customer interaction and service experience. Key Responsibilities: ✅ Customer Handling & Communication: Handle customer queries, appointment bookings, and complaints with empathy and professionalism. Maintain customer database (vehicle details, service history, etc.). Make follow-up calls for due service, insurance renewal, and service feedback. ✅ Service Follow-ups & Feedback: Conduct post-service follow-up calls within 48 hours. Record and escalate negative feedback to the Service Manager. Improve Customer Satisfaction Index (CSI) score. ✅ CRM Data Management: Ensure accurate and timely data entry in DMS / CRM systems. Track missed customers, cancellations, and ensure rebooking. Maintain records for warranty, AMC, and free service status. ✅ Complaint Management: Register and track complaints to resolution. Coordinate with Service Advisors and Technical team for quick closure. Maintain complaint register and report trends to management. ✅ Campaigns & Reminders: Run SMS / call campaigns for due service, safety checks, and seasonal offers. Educate customers about workshop services, value-added services, and offers. ✅ Coordination: Coordinate with workshop teams for vehicle delivery updates. Share daily report of inbound/outbound calls and customer interactions. Attend CRM review meetings and share progress reports. Key Skills & Competencies: Good communication skills in local language, Hindi & basic English Basic technical knowledge of automobiles (Commercial Vehicle preferred) Familiarity with CRM software, DMS (Dealer Management System), MS Excel Customer-centric approach Problem-solving attitude --- KRA (Key Result Areas): Service appointment conversion rate Customer Satisfaction Index (CSI) score Complaint resolution TAT Service reminder campaign effectiveness Repeat visit rate improvement --- Working Days: Monday to Saturday Working Hours: 9:30 AM – 6:30 PM Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 9099927458 Application Deadline: 19/07/2025 Expected Start Date: 31/07/2025

Job Summary | कार्य सारांश: We are looking for a skilled and dedicated Automobile Technician for our Mahindra Cars Authorized Workshop. The technician will be responsible for inspecting, diagnosing, repairing, and maintaining Mahindra passenger vehicles in accordance with company standards. हमारे अधिकृत Mahindra Cars वर्कशॉप के लिए एक कुशल और समर्पित ऑटोमोबाइल तकनीशियन की आवश्यकता है। तकनीशियन को वाहनों की जांच, निदान, मरम्मत और रखरखाव का कार्य कंपनी के मानकों के अनुसार करना होगा। --- Key Responsibilities | प्रमुख ज़िम्मेदारियाँ: Routine servicing और scheduled maintenance करना Brake, suspension, clutch, steering, engine, AC system आदि की मरम्मत और जांच Diagnostic tools और scanners की सहायता से faults को पहचानना Electrical systems (battery, wiring, lights आदि) की जांच और मरम्मत Work orders के अनुसार time-bound काम पूरा करना Test drives करके repairs को verify करना Mahindra guidelines और SOPs का पालन करना Quality और safety standards का ध्यान रखना Spare parts का सही उपयोग और inventory के प्रति सजग रहना Service Advisor और अन्य टीम के साथ सहयोग करना --- Eligibility Criteria | पात्रता मानदंड: ITI / Diploma in Automobile / Mechanical Engineering 2-5 years experience in authorized automobile workshop preferred (Mahindra preferred) Basic knowledge of automotive electronics and diagnostics Ability to read and understand job cards and service manuals Team player with good communication and time management skills --- Additional Requirements | अन्य अपेक्षाएं: Mahindra DMS (Dealer Management System) या Auto CRM का अनुभव हो तो वरीयता Two-wheeler या four-wheeler driving license अनिवार्य Honest, disciplined और customer-focused दृष्टिकोण --- Benefits | लाभ: Attractive salary with incentives Training and development opportunities (Mahindra Certified Training) Performance-based rewards PF, ESIC और अन्य statutory benefits Professional work environment in reputed Mahindra dealership --- Apply Now | अभी आवेदन करें: Interested candidates can send their updated resume at: [email protected] Or contact: 9099927458 Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Work Location: In person Application Deadline: 25/07/2025 Expected Start Date: 31/07/2025

Job Summary | कार्य सारांश: We are looking for a skilled and dedicated Automobile Technician for our Mahindra Cars Authorized Workshop. The technician will be responsible for inspecting, diagnosing, repairing, and maintaining Mahindra passenger vehicles in accordance with company standards. हमारे अधिकृत Mahindra Cars वर्कशॉप के लिए एक कुशल और समर्पित ऑटोमोबाइल तकनीशियन की आवश्यकता है। तकनीशियन को वाहनों की जांच, निदान, मरम्मत और रखरखाव का कार्य कंपनी के मानकों के अनुसार करना होगा। --- Key Responsibilities | प्रमुख ज़िम्मेदारियाँ: Routine servicing और scheduled maintenance करना Brake, suspension, clutch, steering, engine, AC system आदि की मरम्मत और जांच Diagnostic tools और scanners की सहायता से faults को पहचानना Electrical systems (battery, wiring, lights आदि) की जांच और मरम्मत Work orders के अनुसार time-bound काम पूरा करना Test drives करके repairs को verify करना Mahindra guidelines और SOPs का पालन करना Quality और safety standards का ध्यान रखना Spare parts का सही उपयोग और inventory के प्रति सजग रहना Service Advisor और अन्य टीम के साथ सहयोग करना --- Eligibility Criteria | पात्रता मानदंड: ITI / Diploma in Automobile / Mechanical Engineering 2-5 years experience in authorized automobile workshop preferred (Mahindra preferred) Basic knowledge of automotive electronics and diagnostics Ability to read and understand job cards and service manuals Team player with good communication and time management skills --- Additional Requirements | अन्य अपेक्षाएं: Mahindra DMS (Dealer Management System) या Auto CRM का अनुभव हो तो वरीयता Two-wheeler या four-wheeler driving license अनिवार्य Honest, disciplined और customer-focused दृष्टिकोण --- Benefits | लाभ: Attractive salary with incentives Training and development opportunities (Mahindra Certified Training) Performance-based rewards PF, ESIC और अन्य statutory benefits Professional work environment in reputed Mahindra dealership --- Apply Now | अभी आवेदन करें: Interested candidates can send their updated resume at: hr@presidentauto.co.in Or contact: 9099927458 Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Work Location: In person Application Deadline: 25/07/2025 Expected Start Date: 31/07/2025