1039 Customer Interaction Jobs - Page 29

Key Responsibilities 1. Technical Expertise Core Datacenter Technologies: Hands-on experience with servers, storage, virtualization platforms (e.g., VMware, Nutanix), and data protection tools (e.g.,Commvault, Veeam, Dell DPS). Cloud Integration: Basic understanding of hybrid and multi-cloud setups and integration with public cloud platforms like AWS, Azure, or Google Cloud. Virtualization and HCI: Practical expertise in virtualization (VMware) and exposure to hyper-converged infrastructures (Nutanix). Data Management: Experience in implementing and managing backup, recovery, and disaster recovery solutions. Network Security: Knowledge of security frameworks using tools like Fortinet and Checkpoint. Infrastructure Design: Ability to implement pre-defined architectures and contribute to design discussions. 2. Project Execution Implementation: Ensure successful delivery of datacenter solutions, meeting project timelines and quality standards. Documentation: Maintain accurate documentation for implementations, configurations, and customer-specific solutions. Risk Mitigation: Proactively identify and address potential project risks and issues. Process Adherence: Follow established methodologies (e.g., Agile, Waterfall) for project execution. 3. Customer Interaction Technical Assessments: Support pre-sales teams in assessing customer infrastructure and needs. Customer Support: Provide direct technical support to resolve issues during and after project deployment. Satisfaction Assurance: Maintain a customer-centric approach to ensure high satisfaction levels through quality delivery and support. 4. Reporting and Metrics Track and report project performance, including status updates, milestones achieved, and challenges encountered. Collaborate with team leads to ensure alignment with broader practice goals. 5. Certification and Learning Pursue and maintain certifications relevant to datacenter technologies (e.g., VMware Certified Professional, Nutanix Certified Professional, Fortinet NSE). Stay updated on emerging trends in datacenter technologies and best practices. Key Skills and Attributes Technical Skills: Proficiency in datacenter technologies and cloud environments, with hands-on experience in implementation and support. Problem-Solving: Strong analytical skills to troubleshoot and resolve technical issues. Communication: Ability to convey technical concepts clearly to both technical and non-technical stakeholders. Time Management: Skilled in managing multiple priorities and delivering projects on time. Collaboration: Team player who works effectively with internal teams and external partners. Qualifications Experience: 35 years in datacenter implementation, technical support, or similar roles. Certifications: VMware Certified Professional, Nutanix Certified Professional, Fortinet NSE, or equivalent certifications. Education: Bachelor's degree in computer science, IT, or a related field.

Roles Responsibilities: 1) Repair troubleshooting Tamron DSLR Mirrorless lenses 2) Interaction with Tamron customers 3) Managing repair back log, customer complaints, spare parts inventory 4) Handling escalated issues related to service 5) Record all details of customers coming for repairs 6) Coordinate with other ASC staffs and guide them 7) Reporting the repair data on daily, weekly and monthly basis Desired Skills Set: 1) Good repairing troubleshooting skills 2) Understand repair manuals, familiar with adjustment software 3) Good communication interpersonal skills 4) Good in reporting 5) Good knowledge of Windows applications such as Word, Excel, power point etc. 6) Photography knowledge will be added advantage 7) Time Punctuality

Roles Responsibilities: 1) Repair troubleshooting Tamron DSLR Mirrorless lenses 2) Interaction with Tamron customers 3) Managing repair back log, customer complaints, spare parts inventory 4) Handling escalated issues related to service 5) Record all details of customers coming for repairs 6) Coordinate with other ASC staffs and guide them 7) Reporting the repair data on daily, weekly and monthly basis Desired Skills Set: 1) Good repairing troubleshooting skills 2) Understand repair manuals, familiar with adjustment software 3) Good communication interpersonal skills 4) Good in reporting 5) Good knowledge of Windows applications such as Word, Excel, power point etc. 6) Photography knowledge will be added advantage 7) Time Punctuality

Diensten Tech Limited is looking for BMS Comissioning to join our dynamic team and embark on a rewarding career journey Commission and test Building Management Systems (BMS) to ensure proper functionality Diagnose system issues, troubleshoot errors, and calibrate automation components Work with clients and engineers to optimize building automation and energy efficiency Prepare detailed reports, document findings, and provide recommendations for improvement

Key Purpose of the Job : The role holder is responsible for leading Collections Associates and Branch Collection Managers in achieving the collections target at a Branch/Area office. The role holder is also responsible for maintaining a quality collections portfolio. Minimizing cases from moving into arbitration and court proceedings is also a critical part of the role. Graduate in any discipline Minimum 4 to 6 years of experience in Collections function Should have basic knowledge of Vehicle market Must have drive to achieve targets Ensure collections of defaulter payments in the Branch/Area office, across all buckets Track and ensure maintenance of a quality collections portfolio Lead and manage the team of Collections Associates Maintain and prepare the Collections reports for the branch/area office

Key Purpose of the Job : The role holder is responsible for leading Collections Associates and Branch Collection Managers in achieving the collections target at a Branch/Area office. The role holder is also responsible for maintaining a quality collections portfolio. Minimizing cases from moving into arbitration and court proceedings is also a critical part of the role. Graduate in any discipline Minimum 4 to 6 years of experience in Collections function Should have basic knowledge of Vehicle market Must have drive to achieve targets Ensure collections of defaulter payments in the Branch/Area office, across all buckets Track and ensure maintenance of a quality collections portfolio Lead and manage the team of Collections Associates Maintain and prepare the Collections reports for the branch/area office

SUMMARY Opening for International Customer Support role in Pune, salary upto 5.75 lpa Only excellent English communication candidates can apply for this role (Both fresher and experience) Job Description: An exciting opportunity awaits both freshers and experienced individuals to join a leading MNC in Bangalore for the role of International Customer Support. The position involves providing voice support to customers and requires working from the office with the convenience of both side cab facilities. Key Responsibilities: Utilize excellent English communication skills to address and resolve client issues over calls. Willingness to work in a 24*7 office environment. Demonstrate analytical problem-solving abilities to understand and resolve customer issues. Exhibit quick thinking and problem-solving skills to independently, thoroughly, and efficiently resolve customer issues. Proactively show respect for customer's time and manage time effectively to ensure all customer interactions add value. Requirements Regular Graduate or Masters degree holder. Strong problem-solving and analytical skills. Ability to work in a 24*7 shift environment. Excellent English communication skills. Prior experience in BPO for non-technical graduates is preferred. Location: Pune - Work from Office Qualification: Any Graduate Shifts: 24*7 Work Experience: Any Graduate fresher or experience in BPO or customer service role can apply. Note: Undergraduates are not eligible for this position. Benefits Opportunity to apply IJP for promotion PF/Medical insurance benefits Cab facility both ways.

You’ll help grow and evolve the RBTX marketplace by integrating new automation solutions, products, and partners optimize the marketplace In collaboration with partners and colleagues, develop digital sales strategies to increase reach and engagement Required Candidate profile build and expand our partner and platform network to strengthen our local presence. Work closely with our international Low Cost Automation & sales to bring innovative solutions to life.

Representing the company in the assigned region. The incumbent will be responsible for Business Development is assigned region. Visiting customers & prospects presenting them the relevant products, attending the enquiries converting them into Sales

Roles and Responsibilities Provide expert advice on car purchases to customers, ensuring their needs are met and exceeded. Conduct test drives with customers to identify the best vehicle for them. Coordinate with sales teams to ensure seamless execution of financial pitches and negotiations. Maintain high levels of customer satisfaction by providing exceptional service throughout the buying process. Stay up-to-date with industry trends and product knowledge to offer informed recommendations. Desired Candidate Profile 1-5 years of experience in a similar role (car advisor or related field). Valid driving license required; knowledge of automotive market preferred. Excellent communication skills for effective customer interaction; ability to build strong relationships. Strong negotiation & closing skills; proficiency in sales process and financial pitching.

Role & responsibilities Need to achieve sales target on projects month on month through a team Ensure sales funnel management to achieve a higher conversion rate output. Target and achieve projects monthly, by ensuring new projects bookings. Training designers to ensure sales & enabling them to achieve their targets. Conduct sales presentations and negotiate deals with clients. Stay updated with industry trends, competitor activities, and new product offerings.. Collaborate with cross-functional teams to ensure seamless project execution and client satisfaction. Meet or exceed monthly, quarterly, and annual targets. Managing Designing Projects. Managing and ensuring the productivity and work output of a Team of Designers. Responsible for Customer Experience & Relationship Management. Training designers on technical details (wherever required). Managing/ leading design discussions. Preferred candidate profile 8-10 Years of Experience in Sales & Design for home interiors projects B.Arch/M.Arch/B.Des/Diploma in Interior 1.Proven track record of achieving or exceeding sales targets in the interior design industry. 2. Excellent interpersonal and communication skills. 3. Strong negotiation and presentation skills. 4. Ability to prioritize and manage multiple projects simultaneously. 5. Knowledge of the interior design industry, including product offerings, suppliers, and trends. Perks and benefits As per company norms

Preferred candidate profile Good English communication is mandatory. For all positions: Age: 18-27 For All Positions: Gender: Both Male & Female (Female profiles more preferred as on date). For All Positions: Qualification: Degree preferred (Min +2)

Reporting to Application Engineering Manager Travel: 10-15% Roles and Responsibilities: ETO( Engineered to order) proposal creation with discussion with sales, applications and engineering as well external customer ETO Proposal estimation Third party supplier technical evaluation and price discussion for proposal stage (not for procurement) Internal price validation through SAP Price optimization for ETO proposals- internal and external Technical discussion with customers & as when required along with sales Technical Skills: Should have minimum 6+ years of experience in: Estimation and proposal branch of any engineering project firms Industrial furnace/ oven and combustion related industry experience is added advantage. P&ID diagram evaluation/preparation Thermodynamics engineering knowledge is added advantage Behavioral Skills: Plan, Execute & deliver as per commitments Team player with Good command on Oral + Written communication Strong ability to work as team player and acquire/share technical skills and competencies. Internal and external customer interaction capabilities during proposal stage. YOU MUST HAVE Bachelor s degree (BE/B Tech - Instrumentation, Electronics, mechanical,) WE VALUE Very good knowledge of Control & Safety systems Individual who quickly analyze, incorporate, and apply new information and concepts. Diverse and global teaming and collaboration Ability to communicate with individuals within the project team. Individuals who are self-motivated and able to work independently, who consistently complete the assignments within schedule & 100% Quality. Ability to adapt to change with ease

Date Posted: 2025-05-07 Country: India Location: No: 27, MK Towers, Langford Raod, Shanthi Nagar, Bangalore - 560 027., India Job Description Will be responsible for providing safe working site for installation workmen at various construction job sites. Will adhere to Otis Safety, Ethics & Quality guidelines. The Person will be responsible for Installation of New Elevators & Escalators. The role requires involvement with the Sales Team during Pre-Bid Meetings and further to Site Readiness, Lift/Escalator Installation, Quality Inspections, Customer Interaction, Lift/ Escalator Handover both Internally and Externally. The Profile requires managing Portfolio of Lifts/ Escalator both in Government, Commercial & Residential sites and ensuring timely handover of Lifts/ Escalator with positive Margins and complying to Otis Safety & Quality Standards. Role requires managing team of Otis Employees namely Commissioning Engineers and Field Partner teams for Lift Installations. To ensure relationship management with customers at site. To ensure regular interaction with internal stake holders namely Factory, Finance, Field Engineering etc for smooth functioning of the Installation work in defined area. Cordial relationship with builders, architects, owners, Govt. Inspectors etc. Candidate specifications: Candidate should be BE/B.Tech- Electrical/Mechanical with relevant work experience of 8 to 10 years. Candidate should have prior experience of working in an elevator company and should possess team handling skills. Good communication skills- written & verbal for customer interaction. Should be proactive and self-starter. Job Description Will be responsible for providing safe working site for installation workmen at various construction job sites. Will adhere to Otis Safety, Ethics & Quality guidelines. The Person will be responsible for Installation of New Elevators & Escalators. The role requires involvement with the Sales Team during Pre-Bid Meetings and further to Site Readiness, Lift/Escalator Installation, Quality Inspections, Customer Interaction, Lift/ Escalator Handover both Internally and Externally. The Profile requires managing Portfolio of Lifts/ Escalator both in Government, Commercial & Residential sites and ensuring timely handover of Lifts/ Escalator with positive Margins and complying to Otis Safety & Quality Standards. Role requires managing team of Otis Employees namely Commissioning Engineers and Field Partner teams for Lift Installations. To ensure relationship management with customers at site. To ensure regular interaction with internal stake holders namely Factory, Finance, Field Engineering etc for smooth functioning of the Installation work in defined area. Cordial relationship with builders, architects, owners, Govt. Inspectors etc. Candidate specifications: Candidate should be BE/B.Tech- Electrical/Mechanical with relevant work experience of 5 to 6 years. Candidate should have prior experience of working in an elevator company and should possess team handling skills. Good communication skills- written & verbal for customer interaction. Should be proactive and self-starter.

Customer Interaction: Interact with customers via phone, email, and chat to address inquiries, resolve issues, and provide assistance. Issue Resolution: Troubleshoot and resolve customer problems with a focus on first-contact resolution. Escalate complex issues to the appropriate department. Product Knowledge: Develop a strong understanding of our products/services to address customer queries effectively and provide accurate information. Documentation: Maintain detailed and accurate records of customer interactions, transactions, and resolutions. Customer Feedback: Gather customer feedback and insights to contribute to continuous improvement in our products and services.

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journey Recruit, train, and mentor insurance agents and agencies to promote the products and services Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention Monitor sales performance and analyze market trends to identify opportunities for growth Provide guidance and support to agents to help them achieve their sales goals Ensure compliance with all regulatory requirements and company policies and procedures Collaborate with internal teams to ensure timely and successful delivery of products and services Provide exceptional customer service to policyholders and address any concerns or complaints in a timely and professional manner Prepare and deliver presentations to agents and prospects Maintain accurate records of all sales activities and customer interactions Strong communication and interpersonal skills Strong analytical and problem-solving skills

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journey Recruit, train, and mentor insurance agents and agencies to promote the products and services Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention Monitor sales performance and analyze market trends to identify opportunities for growth Provide guidance and support to agents to help them achieve their sales goals Ensure compliance with all regulatory requirements and company policies and procedures Collaborate with internal teams to ensure timely and successful delivery of products and services Provide exceptional customer service to policyholders and address any concerns or complaints in a timely and professional manner Prepare and deliver presentations to agents and prospects Maintain accurate records of all sales activities and customer interactions Strong communication and interpersonal skills Strong analytical and problem-solving skills

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journey Recruit, train, and mentor insurance agents and agencies to promote the products and services Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention Monitor sales performance and analyze market trends to identify opportunities for growth Provide guidance and support to agents to help them achieve their sales goals Ensure compliance with all regulatory requirements and company policies and procedures Collaborate with internal teams to ensure timely and successful delivery of products and services Provide exceptional customer service to policyholders and address any concerns or complaints in a timely and professional manner Prepare and deliver presentations to agents and prospects Maintain accurate records of all sales activities and customer interactions Strong communication and interpersonal skills Strong analytical and problem-solving skills

Hiring: CRM Executive – Real Estate Location: Balewadi, Pune Type: Full-time Salary: 35,000/month Company: Urbanbrick Developer LLP About Urbanbrick Developer LLP: We’re redefining modern living with innovative, customer-first real estate projects across Pune. At Urbanbrick, we believe in building more than homes — we build trust and community. If you're passionate about customer experience and real estate, we want you on our team! Role: CRM Executive (Post-Sales) As a CRM Executive, you’ll be the key link between our clients and internal teams, ensuring smooth post-sales service, document handling, collections, and overall customer satisfaction. Key Responsibilities: Customer Support & Relationship Management Act as the main point of contact post-booking Maintain regular client communication and handle queries Ensure high customer satisfaction through timely support Documentation & Records Management Collect and verify documents (KYC, agreements, etc.) Coordinate with legal/sales for agreement and registration Maintain organized physical and digital records Payment Follow-Up & Collections Follow up on due payments as per schedule Coordinate with accounts for receipt generation and reconciliation Maintain collection logs and send reminders Real Estate Process Coordination Handle booking-to-possession customer journey Schedule site visits, key handovers, and ensure timely possession Ensure documentation and compliance are completed Requirements: Bachelor’s degree (BBA, Management, or related field) Minimum 2 years’ experience in CRM or post-sales support (Real estate preferred) Good understanding of real estate documentation and processes Strong communication and follow-up skills Proficient in MS Office and CRM software What We Offer: Fixed salary: 35,000/month Performance-based incentives A professional, growth-focused work environment Opportunity to be part of a fast-growing real estate brand How To Apply: Send your resume to hr@urbanbrick.co.in Contact: Deepali Chavan (HR) Let’s build the future together! Responsibilities: Collaborate with sales team on lead generation Manage client relationships through communication and problem solving Maintain CRM database accuracy Coordinate property viewings and negotiations

It s not just about your career or job title It s about who you are and the impact you will make on the world. Because whether it s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Mission Key missions of the position: We are seeking a skilled and dedicated Service Engineer to join our team, specializing in the Troubleshooting of field complaint and perform installation, commissioning and maintenance of Wabtec systems. The candidate will require to have a strong understanding of electrical and Pneumatic circuit diagrams, electronic components, and their working principles. This role requires hands-on experience in troubleshooting, repairing of Electrical, mechanical and pneumatic systems. Responsibilities Roles and responsibility are as below: Production Support: Assist in the Installation, commissioning, Testing of Wabtec system/Product in the rolling stock Field Complaint Resolution: Troubleshoot and resolve the field complaints related to Wabtec systems, providing timely resolution and closure of the complaints. Such requirement relates to troubleshooting the electrical, electronics, pneumatic or maintenance related issues and relacing the defective part to close the complaint within the contractual timelines. Installation and Commissioning: Support the installation and commissioning of the Wabtec product and performing the required testing. Enabling customer to perform the task in a right manner if needed. Retrofit, Maintenance and Repairs: Perform retrofit, regular maintenance and emergency repairs on Wabtec products inline with procedure and site requirement. Reporting and Documentation: Report and record the field interventions performed by himself and associated team. The service engineer would require making a report of the issue and also get the Joint notes or associated document as needed by customer contract. Daily, weekly and Monthly reports to be submitted to manager. NCR and Failed Part Management: Maintain accountability for Non-Conformance Reports (NCR), maintain consumed spares/Failed part and site spares data. Organizing the dispatch of the defective parts from site to plant in co-ordination with plant team. Customer Interaction: Communicate effectively with clients to understand their issues and provide clear explanations of the work performed. Follow up the closure of Nonconformity reports and work orders issued. Travel: Willingness to travel across India to various sites as needed for warranty, installation & Commissioning, retrofit and maintenance service for the customer order. Safety, Quality, and Compliance: Ensure all work is performed in accordance with our organization s strict safety, quality, and compliance standards. People Management: NO Budget Management: NO This position will be based out of Mumbai but transferable to anywhere in India. Education/Training Degree or Diploma in electrical & electronics. Professional Experience Minimum of 5-6 years of experience in a similar role (Field service) preferably in the transportation railways or Lifts and escalator with Good troubleshooting skills Competence & Level Reading and interpreting circuit diagrams - Very Good- Technical Skill Knowledge on software installation - Good - Technical Skill Troubleshooting & repair - Excellent - Technical Skill problem-solving abilities - Excellent - Soft Skill Microsoft Office - Very Good - Soft Skill Communication ( English speaking and writing) - Very good - Soft Skill Languages English and Hindi Other Specifications Ability to learn quickly. Agility to adopt to new environment/ business strategies Collaborate with multiple departments Passionate to lead and take initiatives Good attitude and interpersonal relationship Who are we? Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com Our Commitment to Embrace Diversity: Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. . .

It s not just about your career or job title It s about who you are and the impact you will make on the world. Because whether it s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Key missions of the position: We are seeking a skilled and dedicated Service Engineer to join our team, specializing in the Troubleshooting of field complaint and perform installation, commissioning and maintenance of Wabtec systems. The candidate will require to have a strong understanding of electrical and Pneumatic circuit diagrams, electronic components, and their working principles. This role requires hands-on experience in troubleshooting, repairing of Electrical, mechanical and pneumatic systems. Roles and responsibility are as below: 1. Production Support: Assist in the Installation, commissioning, Testing of Wabtec system/Product in the rolling stock 2. Field Complaint Resolution: Troubleshoot and resolve the field complaints related to Wabtec systems, providing timely resolution and closure of the complaints. Such requirement relates to troubleshooting the electrical, electronics, pneumatic or maintenance related issues and relacing the defective part to close the complaint within the contractual timelines. 3. Installation and Commissioning: Support the installation and commissioning of the Wabtec product and performing the required testing. Enabling customer to perform the task in a right manner if needed. 4. Retrofit, Maintenance and Repairs: Perform retrofit, regular maintenance and emergency repairs on Wabtec products inline with procedure and site requirement. 5. Reporting and Documentation: Report and record the field interventions performed by himself and associated team. The service engineer would require making a report of the issue and also get the Joint notes or associated document as needed by customer contract. Daily, weekly and Monthly reports to be submitted to manager. 6. NCR and Failed Part Management: Maintain accountability for Non-Conformance Reports (NCR), maintain consumed spares/Failed part and site spares data. Organizing the dispatch of the defective parts from site to plant in co-ordination with plant team. 7. Customer Interaction: Communicate effectively with clients to understand their issues and provide clear explanations of the work performed. Follow up the closure of Nonconformity reports and work orders issued. 8. Travel: Willingness to travel across India to various sites as needed for warranty, installation & Commissioning, retrofit and maintenance service for the customer order. 9. Safety, Quality, and Compliance: Ensure all work is performed in accordance with our organization s strict safety, quality, and compliance standards. Initial location would be in Mumbai, but transferrable within any part of the Country People Management: No Budget Management: No Education/Training: Degree or Diploma in electrical & electronics. Professional Experience: Minimum of 3-4 years of experience in a similar role (Field service) preferably in the transportation railways or Lifts and escalator with Good troubleshooting skills Key Competences (Transversal/Professional) Competence & Level Reading and interpreting circuit diagrams | Very Good- Technical Skill Knowledge on software installation | Good - Technical Skill Troubleshooting & repair| Excellent - Technical Skill problem-solving abilities | Excellent - Soft Skill Microsoft Office | Very Good - Soft Skill Communication ( English speaking and writing) | Very good - Soft Skill Languages English and Hindi (Added advantage : Regional Language) Other Specifications Ability to learn quickly. Agility to adopt to new environment/ business strategies Collaborate with multiple departments Passionate to lead and take initiatives Good attitude and interpersonal relationship Who are we? Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com Our Commitment to Embrace Diversity: Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. . .

Roles Responsibilities : In your role asPython full stack (React Python Stack), you will: Ensuring to write effective Python and React JS codes. Ensuring the data exchange between the user interface and server side. Debugging applications to ensure their smooth working Designing and implementation of various features in many of the applications Answering to their superiors about the latest work that they are performing Need to understand the requirements of the client. Need to prioritize the various features requested by the client and implement them. Must design and get approval on various components of a website from the client. Customer interaction and reporting.

Job Summary: Responsible for delivering materials within city limits using own vehicle, ensuring timely and accurate deliveries. Key Responsibilities: Pick up and deliver goods as per daily schedule. Ensure goods are handled safely and delivered without damage. Maintain proper delivery records and obtain recipient signatures. Coordinate with warehouse/dispatch teams for instructions. Ensure basic maintenance and readiness of own vehicle. Requirements: Valid Driving License. Own two-wheeler or four-wheeler suitable for deliveries. Familiarity with local routes and traffic rules. Good communication and customer interaction skills.

Tech Permanent Job Description Be part of something bigger. Decode the future. At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Join us in our exciting quest to build the future home. All about the role: We are seeking a passionate and skilled AI Developer to join our Contact Center initiatives within the CDI Service Platforms team. This role will focus on designing, building, and deploying AI-powered solutions that enhance customer interaction, automate support workflows, and improve operational efficiency. You will work in a cross-functional team together with product owners, data scientists, and software engineers to integrate conversational AI, natural language processing (NLP), and machine learning into our digital post-purchase landscape. This is a high-impact role with opportunities to shape the technical direction of our AI strategy. In this role, you will be reporting to the Engineering Lead for Contact Center and AI. You will work on a daily basis with colleagues remotely that are based in other countries. About the CDI Experience Organization: The Consumer Direct Interaction Experience Organization is a Digital Product Organization responsible for delivering tech solutions to our end-users and consumers across both pre-purchase and post-purchase journeys. We are organized in 15+ digital product areas, providing solutions ranging from Contact Center, E-commerce, Marketing, and Identity to AI. You will play a key role in ensuring the right sizing, right skillset, and core competency across these product areas. What you ll do: As AI developer at Electrolux, your main tasks will include: Design and develop AI-driven solutions for Contact Center platforms, including chatbots, voicebots, and intelligent routing engines. Contribute to AI architecture decisions and align solutions with enterprise standards and cloud infrastructure. To be constantly improving the functionality of our existing contact center solution. Deliver prototypes, proofs of concept (PoCs), and production-grade implementations that scale. Monitor and improve AI models through testing, tuning, and feedback loops. To collaborate cross-functionally in your own team and across related teams within the organization. To keep yourself updated with the latest developments within contact center AI and the fast-paced environment of generative AI You should be eager to take on new challenges when exploring these new technologies and to think outside of the box Who are you: University degree in computer science, NLP, data science, statistics or related field 3+ years of industry experience with dialog technology, preferably in Google Dialogflow, but similar technologies are also accepted. Profound theoretical understanding of machine learning algorithms, including but not limited to the newest versions of generative AI models. Hands-on experience with this technology is a major plus. Fluent in at least one of the following scripting languages: Python, Node.js, Javascript, Groovy, Perl. Experience with REST APIs, microservices, and cloud-native application design. Hand-on experience with DataScience is a big plus. Previous experience building or integrating AI into Contact Center systems (e.g., Genesys). Very good analytical and conceptual skills paired with a pronounced ability to structure and simplify complex relationships Excellent communication skills are a must due to the cross-functional nature of the roll. Thriving in a multi-lingual, multi-cultural environment Where youll be: This is a full-time position, based in Bangalore , India Benefits Highlights: Flexible work hours and a hybrid work environment Discounts on our award-winning Electrolux products and services Family-friendly benefits Extensive learning opportunities and a flexible career path

RESPONSIBILITIES Product/Service Information Provide advanced product/service information and respond to complex customer questions about the product/service. Customer Order Processing Record and process custom/special orders that may require additional resources for delivery and coordinating with those teams as required. Resolving Customer Issues Respond to more advanced issue escalations promptly and appropriately; provide managerial approvals as required. Customer Relationship Development / Prospecting Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response. Customer Relationship Management (CRM) Data Monitor team members use of the customer relationship management system, identifying and resolving standard issues and escalating these to a senior manager as appropriate. Customer Needs Clarification Set clear objectives for each sales call or meeting; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customers level of interest and to identify and respond to areas requiring further information or explanation. Renewals Help drive customer renewals through exceptional service, supporting the sales teams as required. Operational Compliance Identify, within the team, instances of non-compliance with the organizations policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Behavioral Competencies Customer Focus Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas. Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options. Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others ideas and input. Skills Customer-Focused Approach Works without supervision and provides technical guidance when required to orient the sellers organization around delivering to the key needs of their customers. Leverages Digital Communications with Customers Works with full competence to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works without supervision and may provide technical guidance. Masters Service Conversations Works with full competence to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Typically works without supervision and may provide technical guidance. Navigates Customer Challenges Works with full competence to navigate conversations in which the customer is frustrated or unhappy with the organization. Typically works without supervision and may provide technical guidance. Strengthens Customer Connections Works with full competence to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works without supervision and may provide technical guidance. Builds Customer Loyalty Works with full competence to make every customer interaction positive by leaving the customer feeling understood, appreciated, and confident in the organizations ability. Typically works without supervision and may provide technical guidance. In-Depth Questioning Works without supervision and provides technical guidance when required to explore the depth and breadth of a problem, draw out the implications of not changing, and help clients self-discover and articulate the value of a solution. Initiates Compelling Sales Conversations Works without supervision and provides technical guidance when required to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client. Service Into Sales Works with full competence to recognize sales opportunities during service interactions to enhance overall customer service. Typically works without supervision and may provide technical guidance. Builds Rapport Works without supervision and provides technical guidance when required to quickly and effectively establish trust within the buying centers in the client s organization. Knows the Buying Influences Works without supervision and provides technical guidance when required to accurately identify and understand the key buying influences pertaining to an opportunity. Manages Buyer Indifference Works without supervision and provides technical guidance when required to acknowledge and ask questions to understand the circumstances surrounding client indifference. Understands Issues/Motivations Works without supervision and provides technical guidance when required to quickly identify and accurately articulate why a client does or does not want a change based on their business objectives and challenges. Education Short-Cycle Tertiary Education General Experience Experienced practitioner able to work unsupervised (13 months to 3 years) Managerial Experience Basic experience of coordinating the work of others (4 to 6 months) Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!