851 Crm Management Jobs - Page 24

Job Summary: 1. Ensure that the executives communicate consistently with the customers. 2. Ensure that customer queries are responded to satisfactorily. 3. Ensure escalation of the queries to self or superiors based on requirement. 4. Liaise with various departments to ensure that queries are clarified to satisfaction. 5. Ensure that the reports on outstanding are checked and action items are clarified. 6. Revamp processes to better productivity. 7. Customer experience and cost effectiveness. 8. Team building /people development/ goal alignment. 9. Transitioning /Building the operations for the organization. 10. Monitor day to day performance of the employees. 11. Provide market intelligence to the top management for specific locations based on information gathered facilitate project financial tracking. 12. Revenue generation & Upselling. 13. Handling the overall CRM activities from onboarding till possession. 14. Should have Experience in CRM Collection role. 15. Use of Customer Journey Mapping to chart out the entire customer life cycle, with keen focus on optimizing the service journey, Moments of truths. 16. Ensuring the highest standards of compliance and governance in all the documentation and closures of sales. Preferred candidate profile -Excellent client handling and relationship management skills -Strong follow-up and coordination abilities -Effective problem-solving and escalation management -High level of professionalism and adherence to corporate protocols. -Strong communication and interpersonal skills -Knowledge of RERA regulations and compliance -Proficient in CRM software and Microsoft Office Suite Perks and benefits

Role & responsibilities • Managing data and pipeline status on CRM • Updating meeting notes and other deal related data for investment bank team Take new initiatives and share ideas for reporting and managing data on CRM Ability to think critically and analyzing results Assist in database management, coordination with various stakeholders Excellent working knowledge of DealCloud CRM Manage project timelines and quality of deliverables in a manner to ensure high client satisfaction Demonstrate strength and flair in client/requester relationship building and management, information/knowledge needs assessment Conducting analysis & performing quality control check of the outgoing reports/packs Preferred candidate profile Bachelor of Tech or commerce or equivalent qualification 2+ years of experience in CRM data management, DealCloud preferred The candidate should have the ability to work independently Strong communication skills to engage with the client and managing workflow Good MS Office skills

Role & responsibilities Developing, planning and implementing B2B programs. Be the part of client relationship team to ensure that all project goals and objectives are met on time. Actively participate in strategic planning of quarterly/monthly activities. Planning/suggesting new promotions/campaigns and implementing. Building healthy relationships with clients and setting up efficient processes with reporting Market Research - Measuring the program against the defined metrics and pre-set objectives, taking participant feedback via questionnaire/survey, understanding the client business, competition mapping, and sharing the insight with client during the review. Using data competently i.e. understanding program metrics and providing recommendations from time to time. Preferred candidate profile Strategic thinking and execution/analytical bent of mind Pleasing personality and ability to create excellent relationships with the client Strong verbal and written communication skills Ability to handle multiple projects and tasks Team Player with good interpersonal skills Working knowledge of MS Excel, Word, and PowerPoint

JOB DESCRIPTION Job Title : Customer Relations Manager Function : Retail Department : Sales & CRM Location : Hyderabad Reporting to : Regional Sales Manager _____________________________________________________________________________ Job Summary: As a Customer Relationship Manager (CRM) your primary responsibility is to build and maintain strong relationships with customers to ensure their satisfaction and loyalty. You will play a crucial role in understanding customer needs, resolving any issues, and providing exceptional service throughout the entire customer journey. 1)Relationship Building: Develop and nurture relationships with new and existing customers. Understand customers' preferences, needs, and purchase patterns. Act as a trusted advisor to customers, offering guidance and suggestions on products and services. 2)Customer Service: Provide exceptional customer service by promptly responding to inquiries, concerns, and complaints. Ensure timely and accurate resolution of customer issues, coordinating with other departments as necessary. Handle escalated customer situations, demonstrating empathy and problem-solving skills. Proactively follow up with customers to ensure their satisfaction and address any outstanding concerns. 3)Customer Feedback and Data Analysis: Collect customer feedback and conduct surveys to gauge satisfaction levels. Analyze customer data and trends to identify areas for improvement in products and services. Provide feedback and suggestions to the management team to enhance the overall customer experience. 4)Industry Knowledge: Stay updated on the latest trends, developments, and competition within the industry. Attend industry events, conferences, and trade shows to network and expand knowledge. Critical Success Factor Excellent interpersonal and communication skills. Strong problem-solving and conflict resolution abilities. Detail-oriented with excellent organizational and time management skills. Proficiency in customer relationship management (CRM) software and Microsoft Office Suite Ability to work collaboratively in a team environment. Education & Experience Min Graduate / Bachelor's degree in business, marketing, or a related field (preferred). 1-4 Yrs of Proven experience in customer relationship management or a similar customer-facing role, preferably within the furniture industry / Retail /BPO

Responsibilities: * Manage customer relationships through CRM software * Maximize client satisfaction & retention rates * Drive customer acquisition & loyalty * Ensure timely resolution of issues Provident fund Annual bonus

As an LRM, you will be the first point of contact for potential solar customers, ensuring they move smoothly from interest to action. Your role focuses on: - Lead Management: Contact verified leads via phone/WhatsApp to confirm interest and schedule meetings with Solar Consultants (SCs). Scheduling: Coordinate with SCs to confirm availability and set meeting slots, aiming for 4 meetings per SC daily. CRM Updates: Record customer details and dispositions (e.g., Hot Lead, “Rescheduled”) accurately in the CRM system. Follow-Ups: Call customers post-meeting to confirm attendance and gather feedback, ensuring satisfaction. Query Handling: Address customer questions on solar benefits, pricing, or subsidies with clarity and confidence. Target Achievement: Meet conversion goals: 80% leads to scheduled meetings (C1), 85% scheduled to completed meetings (C2). Issue Reporting: Flag challenges (e.g., SC no-shows, customer cancellations) to Team Leaders for quick resolution. If Intrested Share CV's to 7731820889

Responsibilities: * Maintain customer satisfaction through timely resolutions * Manage client relationships using CRM software * Communicate effectively with clients and stakeholders * Drive Sales conversion Free meal Cafeteria Sales incentives

We are hiring "Sales Executive" for a premium Logistics Company based in Gurugram. Candidates with minimum 2 years of experience with logistics industry can apply. Job Title: Sales Executive Location: Gurgaon, Haryana Employment Type: Full-time Reports To: Sales Manager / Director of Sales Experience: Minimum 2 Years CTC: Upto 9 LPA Key Responsibilities: Develop and execute strategic sales plans to achieve targets. Identify and engage potential clients; research new market opportunities. Build and maintain strong customer relationships. Negotiate and finalize deals, especially with major clients. Track and analyze sales performance and provide actionable insights. Deliver solutions aligned with client needs in coordination with internal teams. Work closely with the marketing and product development teams to maintain brand alignment. Stay informed about new product launches and train team members accordingly. Maintain and update customer information in the CRM system. Requirements & Skills: Proven experience in sales, preferably in logistics or a related field. Strong negotiation, communication, and networking skills. Goal-oriented, adaptable, and proactive personality. Ability to work in a fast-paced environment and meet deadlines. Additional Information: Work Environment: Office-based role with frequent client visits/travel. Travel Allowances will be given. For further assistance contact/whatsapp : 9354909512 or write to pankhuri@gist.org.in

We are hiring "Sales Executive" for a premium Logistics Company based in Gurugram. Candidates with minimum 2 years of experience with logistics industry can apply. Job Title: Sales Executive Location: Gurgaon, Haryana Employment Type: Full-time Reports To: Sales Manager / Director of Sales Experience: Minimum 2 Years CTC: Upto 9 LPA Key Responsibilities: Develop and execute strategic sales plans to achieve targets. Identify and engage potential clients; research new market opportunities. Build and maintain strong customer relationships. Negotiate and finalize deals, especially with major clients. Track and analyze sales performance and provide actionable insights. Deliver solutions aligned with client needs in coordination with internal teams. Work closely with the marketing and product development teams to maintain brand alignment. Stay informed about new product launches and train team members accordingly. Maintain and update customer information in the CRM system. Requirements & Skills: Proven experience in sales, preferably in logistics or a related field. Strong negotiation, communication, and networking skills. Goal-oriented, adaptable, and proactive personality. Ability to work in a fast-paced environment and meet deadlines. Additional Information: Work Environment: Office-based role with frequent client visits/travel. Travel Allowances will be given. For further assistance contact/whatsapp : 9354909512 or write to pankhuri@gist.org.in

We are seeking a driven and self-motivated person to join our team in Mumbai. The Executive will be responsible to maintain customer progress data & follow up for disbursement, following up on payments with customers.

Job Title: Client Success & Operations Coordinator Location: Noida/Remote Shift Timings: EST (6PM-3AM IST) Profile Summary: We are looking to hire Client Success & Operations Coordinator with a strong track record in CRM management (HubSpot, SharePoint), client operations, and cross-functional coordination. Skilled in handling lead tracking, contract processes (DocuSign), client engagement (QARs, AARs, NPS/CSAT), and maintaining marketing assets such as case studies, testimonials, and collateral. Adept at ensuring data integrity, supporting internal communications, and driving operational efficiency across sales and client success functions. Key Responsibilities: 1. Sales & CRM Support Track and manage customer and referral partner leads; process commissions. Prepare initial drafts of RFP responses (under guidance). Maintain CRM: update deals, contacts, milestones, contracts, dashboards, and client tags. Support DocuSign processes for NDAs, MSAs, SOWs, and PSAs. Handle Direct Sourcing (DS) leads and follow up on payments. Create and manage SharePoint client folder templates. 2. Account Management & Client Operations Maintain and audit HubSpot contact records. Schedule and manage QAR/AAR meetings; coordinate internally and send reminders. Prepare for QARs by collecting PM inputs and updating CRM/BloomGrowth with key outcomes. Maintain clean MOMs from meetings (via Read.ai). Track and follow up on NPS/CSAT surveys and report completion rates. Support client gifting logistics (DOBs, addresses, office/remote status). Monitor hours for maintenance projects and assist with timesheet collection. Notify clients of India holidays. 3. Marketing & Communication Support Manage and map reviews, testimonials, and case studies to relevant services. Track opportunities for new client reviews and testimonials. Assist in creating and updating case studies (initiate during QARs; use AI for contract checks). Maintain accurate and approved logos by industry for web and presentations. Clean and update HubSpot and ensure clients are subscribed to newsletters. Maintain and update sales collateral, master company deck, and KPI dashboards.

Role CUSTOMER RELATIONSHIP MANAGER Reports to: Head of Marketing Team: Works with Sales Executives, Digital Marketing, & Customer Support Location: Corporate Office (NAGPUR) / Retail Stores Role Overview: The Customer Relationship Manager (CRM) will be responsible for building strong customer relationships, enhancing loyalty, and driving repeat sales. They will focus on personalized communication, managing high-value clients (HNI customers), handling feedback, and executing loyalty programs to enhance customer retention in both offline and online jewellery sales. Key Responsibilities: 1. Customer Acquisition and Retention Connecting with leads from Digital marketing and acquiring new customers Converting the leads to visits at our stores to increase footfalls Converting leads to sales for online stores 2. Customer Engagement & Relationship Building Develop long-term relationships with existing and new customers, ensuring a high level of satisfaction. Engage with High-Net-Worth Individuals (HNIs) and VIP clients for personalized service. Create tailored offers and exclusive experiences for repeat customers. 3. Customer Loyalty & Retention Manage and execute loyalty programs to encourage repeat purchases. Ensure effective communication via calls, emails, WhatsApp, and SMS for festivals, anniversaries, birthdays, and special occasions. Track and improve customer satisfaction (CSAT) and Net Promoter Score (NPS). 4. Sales Support & Upselling Work closely with the sales team to drive repeat purchases through relationship-based selling. Identify cross-selling and upselling opportunities (e.g., offering matching jewellery sets). Maintain customer purchase history to suggest new designs based on preferences. 5. Handling Customer Queries & Complaints Address and resolve customer grievances effectively, ensuring timely redressal. Work with store managers and digital teams to ensure a seamless customer experience. Implement strategies to convert negative feedback into positive experiences. 6. CRM Database Management Maintain an updated database of all customers, including contact details, purchase history, and preferences. Segment customers for targeted marketing campaigns (e.g., bridal jewellery promotions, festive offers).Utilize CRM software to track and analyze customer interactions. 7. Events & Personalized Customer Experiences Organize exclusive events, private shopping experiences, and jewellery previews for VIP clients. Coordinate personalized gifting ideas for loyal customers. Work with the marketing team to invite customers for new collection launches. 8. Online & Offline Customer Experience Management Ensure a seamless experience between physical store visits and online interactions. Monitor and improve post-purchase services, including packaging, delivery, and after-sales support. Implement referral programs to encourage word-of-mouth marketing. Key Performance Indicators (KPIs) for CRM KPI Measurement Metric New Customer Acquisition New customers acquired through calling both offline and Online leads Leads to conversion ratio Customer Retention Rate % of repeat customers vs. total customers No. of Gold Plans booked Net Promoter Score (NPS) Customer survey feedback on brand loyalty No. do diamond plans booked Customer Satisfaction Score (CSAT) Survey ratings & feedback Repeat customers number Repeat Purchase Rate No. of returning customers per month Amount of repeat purchases Loyalty Program Enrollment % increase in loyalty memberships No. of feedback collected HNI Customer Engagement No. of personal interactions, event attendance Upsell & Cross-Sell Revenue Additional sales generated through personalized offers Response Time for Queries Average time taken to respond to customer complaints Customer Database Growth No. of new contacts added with complete details Customer Referral Conversion No. of new customers through existing customer referrals

Responsibilities: Assist in planning and executing marketing campaigns (online and offline). Conduct market research to identify trends, customer needs, and competitor activities. Coordinate with design and content teams for promotional materials, advertisements, and social media content. Manage and monitor social media platforms and marketing efforts. Track campaign performance and generate reports with insights and recommendations. Maintain and update marketing databases and CRM tools. Support sales team with marketing collateral and lead generation strategies. Mass Mailing & Cold Calling

Join Cloud Science Labs as a Business Development Intern! 6-month paid, commission-based role with remote work, live projects, and Salesforce mentorship. No lead sourcing—just real client engagement, tech collaboration, and a path to full-time

Strong knowledge of property regulations, leasing agreements, and market trends. Proficiency in Microsoft Office, with expertise in Advanced Excel; experience with property management software is a plus

Key Responsibilities: Consult and Advise: Engage with potential learners to understand their academic and professional aspirations. Help them choose the right programs that match their goals. Drive Enrollments: Guide prospects through the complete enrollment process ensuring a smooth, supportive, and personalized experience. Build Relationships: Nurture and maintain long-term relationships with learners to encourage referrals and repeat enrollments. Lead Generation: Identify and reach out to potential leads through online platforms like LinkedIn, Facebook, and other digital channels. Upsell & Cross-Sell: Identify additional learning opportunities for students and recommend relevant courses or services that enhance their value. Stay Updated: Keep an eye on market trends and learner needs to ensure our offerings remain aligned with industry demands. What Were Looking For: Minimum 1 year of experience in academic counselling, inside sales, or a similar role preferably in the EdTech or education space. Strong communication skills both written and verbal. Target-oriented mindset with a track record of meeting or exceeding sales goals. Self-motivated and proactive with a strong sense of accountability and ownership. Comfortable with tools like Microsoft Office (Word, Excel, PowerPoint). Ability to handle follow-ups efficiently and ensure timely closure of leads . Why Join Us? Be part of a fast-growing EdTech company with a mission to bridge the skills gap in emerging fields like cybersecurity. Work in a collaborative and supportive team environment where learning and growth are encouraged. Enjoy performance-driven incentives and career development opportunities. For any queries pls connect on hr@securiumsolutions.com or Jasnoor- 8920376850 or Ekta- 9266722382

Responsibilities: Manage CRM system Ensure data accuracy & compliance Provide administrative support Build strong client relationships Report on customer insights Food allowance Annual bonus

We are looking for experienced, dynamic sales professionals exclusively from the courier and logistics industry who understand the intricacies of B2B service selling. Candidates without logistics background may be considered only if they demonstrate exceptional sales capability and relevant network in the logistics ecosystem Key Responsibilities Drive business acquisition by targeting SMEs, corporates, and large clients requiring courier, parcel, and warehousing solutions Generate leads and convert them into long-term customers Identify growth opportunities across different sectors and regions Present and explain GMS offerings to clients, including pricing, coverage, and service benefits Follow up diligently on inquiries and close deals based on commercial understanding Collaborate with operations and customer service teams to ensure smooth client onboarding and satisfaction Achieve and exceed monthly sales targets Report daily/weekly activities and maintain CRM updates Participate in regional review meetings and align with the company's growth vision Must be able to handle Delivery Tracking (DT) and Data Collection (DC). Should be comfortable with courier-related work. Language Requirements: Candidate must be fluent in Tamil, Telugu, Kannada, and English (English is mandatory).

Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essen

Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essen

Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essen

Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essen

Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essent

Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essent

Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essen