54327 Crm Jobs - Page 5

Key Responsibilities: Lead Generation Strategy Development: Design and implement lead generation strategies tailored to the regions market conditions and business goals. Develop and maintain a comprehensive lead generation plan to attract new business and expand market share. Create a targeted approach to identify high-potential leads, including segmenting markets, focusing on key industries, and aligning efforts with business priorities. Market Analysis & Opportunity Identification: Conduct in-depth market research to identify new business opportunities, industries, and potential clients. Analyze regional trends, customer needs, and competitor activities to generate new leads. Keep track of industry shifts and potential areas for business growth and create actionable plans to tap into them. Lead Qualification & Nurturing: Qualify inbound and outbound leads through thorough research, initial contact, and follow-up. Ensure a consistent and systematic approach to nurturing leads throughout the sales funnel, from initial contact to conversion. Maintain regular follow-ups with potential leads to assess their needs, engage them in conversations, and drive them toward making purchasing decisions. Cross-Functional Collaboration: Collaborate with the sales, marketing, and product teams to ensure alignment in lead generation efforts and messaging. Provide marketing teams with insights into the regional market to help create effective campaigns that resonate with local prospects. Work closely with the sales team to transition qualified leads into sales opportunities, ensuring a smooth handover for conversion. Networking & Relationship Building: Actively network with industry professionals, attend local industry events, and participate in trade shows and conferences to generate leads and build relationships. Establish partnerships with regional stakeholders, including influencers, key decision-makers, and business partners, to create a steady pipeline of leads. Identify and explore new avenues for lead generation, such as referrals, affiliate partnerships, and third-party collaborations. Data-Driven Insights & Reporting: Track and report on lead generation performance, analyzing KPIs such as lead conversion rates, cost per lead, and lead sources. Use CRM and other tools to maintain accurate records of all leads and opportunities, ensuring proper follow-up and engagement. Monitor the lead pipeline to ensure there are sufficient opportunities to meet sales targets and adjust strategies as needed based on data insights. Lead Generation Campaigns & Initiatives: Manage and execute lead generation campaigns (both digital and traditional), focusing on activities such as email marketing, cold calling, digital ads, webinars, and more. Continuously optimize campaigns to improve conversion rates and drive better results. Coordinate with internal teams to create marketing collateral and messaging that supports lead generation efforts. Sales Funnel Management: Oversee the regional sales funnel, from initial lead capture to final conversion, ensuring that no opportunities are lost. Work with the sales team to ensure that all generated leads are managed effectively through the pipeline and are followed up promptly. Analyze sales performance to identify bottlenecks in the lead generation process and work to improve efficiency. Market Intelligence & Competitor Analysis: Gather competitive intelligence in the region, including product offerings, pricing strategies, and sales tactics of competitors. Use this intelligence to fine-tune lead generation efforts and identify potential differentiators for the company. Continuous Improvement: Stay up-to-date with industry trends, best practices, and emerging technologies that can enhance lead generation efforts. Introduce innovative lead-generation techniques and tools to improve the effectiveness and efficiency of the business development process. Required Skills & Qualifications: Education: Bachelor s degree in Business Administration, Marketing, Sales, or a related field. Master s degree preferred. Experience: Minimum of 10-12 years of experience in business development, sales, or lead generation, with a strong focus on driving new business opportunities. Proven Track Record: Demonstrated success in generating high-quality leads and developing business relationships that lead to new revenue streams. Industry Knowledge: Understanding of the industry in which the company operates, and familiarity with the specific lead-generation tactics and challenges within the sector. Lead Generation Tools: Proficiency in CRM systems (Salesforce, HubSpot, etc.) and marketing automation tools (email platforms, social media tools). Communication Skills: Excellent verbal and written communication skills, with the ability to craft compelling messages for various audiences and deliver persuasive presentations. Negotiation Skills: Strong negotiation abilities, particularly in converting leads into long-term business relationships. Analytical Skills: Ability to analyze lead generation data, track key metrics, and adjust strategies accordingly. Time Management: Excellent organizational skills with the ability to manage multiple lead generation initiatives and campaigns simultaneously. They will be responsible for generating the lead, qualifying it, and then facilitating its conversion, once the customer is well on boarded, it will be handed over to the sales team for account servicing Preferred Skills: Experience in digital marketing, including SEO, SEM, social media marketing, and content marketing strategies for lead generation. Familiarity with automation tools and lead scoring techniques. Experience in the region or industry-specific knowledge (if applicable). Key Competencies: Proactive and goal-oriented approach to lead generation. Strong relationship-building skills, with the ability to engage with decision-makers and influencers. Ability to work independently and as part of a team. Strong business acumen, strategic thinking, and problem-solving capabilities. Key Skills : Lead Generation Communication Skills Time Management Sales Funnel Management Lead Nurturing Cross Selling

Job Summary The Area Sales Manager is directly responsible to grow the sales of products and services in the assigned geographic territory through identifying opportunities early in the sales cycle to maximise the sales revenue for the Company. He/She will partner and support the National Sales Manager by managing the assigned customer accounts within the specified territory. The Area Sales Manager will also focus on prospecting and developing new accounts and expanding business with the current accounts. Essential Duties and Responsibilities Achieve sales and revenue targets through identifying opportunities early in the sales cycle to convert accounts and penetrate existing accounts to maximise the sales revenue for the Company Work in collaboration with the National Sales Manager to optimise sales opportunities from customer accounts assigned Acquire new customers to exceed sales expectations Build and strengthen relationships with key stakeholders and influencers at growth-oriented accounts Proactively promote West products and solutions by utilising marketing programmes and providing relevant end-user product trainings Manage and build on internal cross-functional team relationships; bring in Technical Customer Support Specialists when appropriate Understand customer needs to uncover additional opportunities within accounts across all products and solutions Ensure adoption of CRM system and data integrity on CRM Performs other duties as assigned based on business needs. Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules. Additional Responsibilities Must be able to communicate effectively, speak in front of groups, express & exchange ideas and understand direction. Maintain the ability to work well with others in a variety of situations. Able to multi-task, work under time constraints, problem solve, and prioritize. Able to learn and apply new information or new skills. Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description Support and contribute to Lean Sigma programs and activities towards delivery of the set target Able to comply with the company s safety and quality policy at all times Education Bachelors Degree Pharmaceutical Science, Chemical Engineering or equivalent Work Experience Minimum 8 years Work experience in a business to business environment ideally in the pharmaceutical/biotechnology or related field required Experience in both direct and matrixed management preferred Experience in tangentially related fields of interest, including Big Pharma, biotech, and industry preferred Preferred Knowledge, Skills and Abilities Technical knowledge of pharmaceutical primary packaging would be preferred Prior sales experience in pharmaceutical, biochemistry and/or related process industries will be highly advantageous Knowledge of pharmaceutical industrial standards will be a plus Strong communications and relationship building skills that can successfully translate leads to sales and is able to work collaboratively with internal resources Exhibit strong competency in sales process and strategic account planning by regularly achieving business results that accurately mirror or exceed forecast Ability to strategically prioritise and suitably adapt and improve on account management approach as and when necessary to focus on successful and profitable win-win situations Understand customer needs and able to leverage on both West s product portfolio and internal resources to identify cross-selling opportunities across accounts to create additional value to customers and maximize the Company s sales revenue Proactive in learning more on the West product portfolio and understanding how to differentiate product offerings competitively Shows understanding of market trends and the impacts on customers for the assigned geographical territory License and Certifications Travel Requirements 50% or more: More than 130 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Additional Requirements Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures Physically able to travel by all common modes of transportation, including air, train, automobile, and bus Able to perform well in high-stress, time-sensitive work environment, including scrutiny by executive-level management Maintain the ability to work well with others in a variety of situations Able to multi-task, work under time constraints, problem solve, and prioritize Able to learn and apply new information or new skills West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

Exp 5+ We need to look for someone who have 5+ years of hands on exp. If candidate have other knowledge like Databricks will be added advantage The Talend developer role is responsible to designing, developing and maintaining scalable ETL solutions using Talend platform in order to improve data quality of our CRM eco-system applications and reduce manual data processing. This role is key part of the HARMONIA project team while the engagement is active. It will fully support the Talend developments and software testing as main contribution to the team. The role will also be part of the Harmonia Data Quality project and Data Operations scrum teams. It will contribute to additional activities such as unit testing, integration/business user testing and operational support during the engagement. The position holder must organize and plan her/his work under special consideration of a frictionless information flow in the Digital Solutions and the relevant business department. He/she must guarantee an overall excellent co-operation with all Digital members, business representatives and external experts if applicable. Job Requirements Details Responsible for development of Talend jobs and configuration Responsible for delivering tested, validated deployable jobs to production environments by following Talend best practices and JIRA development framework development practices. Translate business requirements into efficient and scalable Talend solutions and assist Solutions Architect with input/feedback for those requirements wherever deemed necessary. These are to be done by actively participating brainstorming sessions arranged by the Project Manager. Work closely with the Manager of Data Operations and Quality, project manager, business analysts, data analysts, Talend Solutions Architect, other developers and other subject matter experts to align technical solutions with operational needs. Ensure alignment with data governance, security, and compliance standards. Responsible for ensuring that newly produced jobs follow standard styles which are already part of the current Talend jobs & flows developed by the current integrator, and INSEAD teams. Apply best practices in error handling, job orchestration, performance tuning, and logging. Reuse components and templates to drive consistency and maintainability across integration processes. Monitor production Talend jobs and respond to incidents or failures to ensure operational continuity. Collaborate with SQA and data governance teams to support data validation, cleansing, and quality improvement efforts. Contribute to sprint planning and agile ceremonies with the Harmonia Project and Data Operations teams. Document ETL logic, data mappings, job configurations, and scheduling dependencies. Perform unit testing and support user acceptance testing (UAT) activities. Actively participate to the project related activities and ensure the SDLC process is followed. No budget responsibility #LI-AS2 Pay Range Based on Experience

Job Description Manage all aspects of paid marketing campaigns, including keyword research, ad copy creation, bid management, and performance tracking. Develop and execute strategies for PPC campaigns across Google Ads, Facebook, LinkedIn, and other platforms. Conduct A/B testing and analyze performance data to improve campaign effectiveness. Monitor budgets and adjust bids to achieve optimal ROI. Collaborate with the creative team to design and optimize landing pages for paid campaigns. Provide regular reporting and analysis of campaign performance to internal stakeholders and clients. Stay updated with industry trends and best practices in paid marketing. Requirements Bachelor s degree in Marketing, Advertising, or a related field. Proven track record of managing successful paid marketing campaigns with measurable results. In-depth knowledge of Google Ads, Facebook Ads Manager, and other PPC platforms. Strong analytical skills and proficiency in data analysis tools. Excellent communication and presentation skills. Ability to work independently and manage multiple projects simultaneously. Certification in Google Ads or similar platforms is a plus. Department Name Digital Marketing Target Date 30/06/2025 Job Opening Status In-progress Number of Positions 2 Date Opened 12/06/2025 Qualification Bachelor s degree In It Industry Work Experience 4-5 years Required Skills Paid Marketing PPC Campaigns Ahmadabad, Gujarat, India Apply Now Name * * Email * * Phone Number * * Gender * * Notice Period in Day(s) (E.g.30) * * Preferred Job Location * * Current Job Title * * Total Exp. in Year(s) (E.g. 11.5) * * Relevant Exp. in Year(s) * * Current Employer * * Current Salary in Lacs ( E.g. 4.2) * * Expected Salary in Lacs ( E.g.5.2) *

Job Description Facilitating lead generation efforts to enable the outbound team to identify and execute relevant campaigns. Oversee the entire sales cycle, from lead generation to closing deals. Engaging in on-site meetings to generate new opportunities and drive business growth. Must be willing to travel extensively throughout the region. Identify target markets, customer segments, and growth opportunities. Analyze market trends, competitor activities, and customer needs to adapt strategies as needed. Develop and execute strategies to attract and onboard key e-commerce B2B and B2C clientele. Own sales targets, pipeline management, and conversion rates, ensuring consistent revenue growth. Collaborated closely with the operations and pre-sales team while demonstrating strong teamwork skills. Requirements Bachelor s degree in Business, Marketing, or a related field (MBA is a plus). 4+ years of experience in business development or sales in the e-commerce industry, preferably within the Middle East. Strong understanding of regional e-commerce ecosystems, consumer behavior, and digital trends. Excellent communication, negotiation, and presentation skills. Proven track record of meeting or exceeding sales targets. Fluency in English; Arabic is a strong plus. Experience with cross-border e-commerce or marketplace platforms. Experience in managing a sales team and working in a multicultural environment. Proficiency in CRM software and Microsoft Office. Willingness to travel within the MENA region. Department Name Pre-Sales/ Sales Target Date 30/06/2025 Job Opening Status In-progress Number of Positions 1 Date Opened 02/06/2025 Work Experience 4-5 years Required Skills Business Development Lead Generation Appointment Scheduling Middle East MENA Ecommerce B2B B2C Pune, Maharashtra, India Apply Now Name * * Email * * Phone Number * * Gender * * Notice Period in Day(s) (E.g.30) * * Preferred Job Location * * Current Job Title * * Total Exp. in Year(s) (E.g. 11.5) * * Relevant Exp. in Year(s) * * Current Employer * * Current Salary in Lacs ( E.g. 4.2) * * Expected Salary in Lacs ( E.g.5.2) *

Location: Gurugram | Experience: 0-1 Years | Type: Full-Time Company: Swaran Soft Support Solutions Pvt. Ltd. Why This Role Is Unique for Freshers This is not just another entry-level sales job. At Swaran Soft , you get the rare opportunity to work on real AI Agent solutions from day one a space thats revolutionizing how enterprises operate. While most freshers start in support roles, here you ll get to engage directly with emerging technologies, enterprise clients, and decision-makers, all while learning from India s top AI strategy team. About Swaran Soft Swaran Soft is a 24-year-old tech powerhouse that delivers AI Automation, Agentic Platforms, and Enterprise Applications for Fortune 500s and Governments. We re leading the AI revolution with intelligent AI Agents and low-code automation and now, we want to groom the next generation of AI-powered sales leaders. Role Overview This role is ideal for freshers passionate about technology, AI, and client engagement . You will support the enterprise sales cycle, interact with cutting-edge agentic platforms (like n8n, Supabase), and learn how to convert real business problems into smart AI solutions. Your journey starts here as a future-ready Sales & Solutions Professional. Key Responsibilities Assist sales leaders in outreach, research, and account targeting Join discovery calls and client meetings to understand enterprise needs Learn how to map problems to AI Agent-based solutions Support the preparation of solution briefs, demos, and commercial proposals Maintain deal updates and documentation on CRM platforms Continuously upskill on AI tools, workflows, and enterprise automation Who Should Apply Fresh Graduates in Business, Engineering, Computer Science, or related fields Strong curiosity about AI, automation, and enterprise sales Excellent verbal and written communication Comfortable with research, digital tools, and client coordination Self-driven and eager to learn in a fast-paced AI-first environment Bonus if You Have Completed AI/Gig Economy courses (e.g., via Gignaati Academy) Exposure to LinkedIn outreach, CRM tools, or low-code platforms Basic understanding of how AI is transforming enterprise functions What You ll Gain Direct exposure to AI Agent-based enterprise solutions Mentorship from AI industry veterans and sales experts High-growth career pathway in enterprise consulting and AI sales Certificate + Letter of Recommendation after successful tenure Possibility to move into full-time Sales/Pre-Sales roles Before You Apply We recommend watching this 3-minute explainer on AI Agents to understand our work better: Watch: AI Agents for

Jr. Email Marketing Executive - Magneto IT Solutions Jr. Email Marketing Executive Build your career with a team that values innovation and collaboration. Magneto IT Solutions is an award-winning B2C and B2B eCommerce agency based in India. With a focus on developing market-leading end-to-end eCommerce solutions, PIM, CRM, DAM, MDM, and DEM development & integration, our team uses agile methodology to deliver exceptional user experiences. We have helped over 200 brands enhance their online ventures and streamline customer acquisition practices, resulting in significant revenue growth. Job Description Produce and execute all email and SMS campaigns, including building emails from templates and HTML, copywriting, asset coordination, QA, and scheduling. Support various strategic programs via manual and triggered campaigns across the customer lifecycle including prospecting, win-back, nurturing, post-purchase, loyalty, retention, surveys, and transactional emails. Build effective target audiences and segments for every message to drive engagement and revenue performance against KPI goals. Manage and execute email/SMS marketing calendar and ensure alignment with business priorities, demand forecasts, and internal stakeholders. Use customer data, such as web behavior, to drive the message and content personalization. Devise and execute A/B tests, manage testing calendar, record results, and advise on improvements. Testing includes subject lines, message content, CTAs, customer cohorts, and segments, send time, and new features intended to drive performance lift. Work in partnership with designers and copywriters to optimize email creative and template structure based on best practices. Requirements 1+ years of B2B email marketing experience Proven track record of successful email campaigns Experience with email automation platforms Ability to analyze and report on email performance Strong understanding of email deliverability best practices Experience with A/B testing and optimization Knowledge of GDPR and CAN-SPAM regulations Excellent written communication skills Ability to work independently and in a team environment Strong attention to detail and project management skills

Understand how the ICI product works and how it is used by customers. Work closely with customers to answer questions about the features and capabilities of our product. Specialize in resolving issues pertaining to customer specific configuration and third-party integration. Interact with customers on/off-site to troubleshoot issues, provide workarounds by leveraging your troubleshooting skills. Develop knowledge base articles to reduce troubleshooting time and drive faster issue resolution. Follow and contribute to defined CRM processes to manage customer requests efficiently. Requires collaboration with cross-functional teams. The role may involve travel to customer locations. 4+ year s previous experience in an Application Support role. Excellent troubleshooting skills with expertise in SQL, stored procedures, and networking knowledge. Knowledge of Windows Azure and Cloud Computing will be an added advantage. Deep understanding of customer support processes and CRM tools. Ability to follow defined processes. Outstanding written and verbal communication skills, presentation skills. Ability to coordinate, follow up, follow through and drive issues to closure proactively. Ability to be a good listener, and to understand customer issues. Ability to provide innovative workarounds or design a solution to fix a customer s problem. Willingness to work in shifts and travel on demand. Proven track record in solving problems from a technical and business perspective. Knowledge of contract management systems or workflow systems is a strong plus. Willing to work in night shift (5:30 IST & 9:30PM IST)

Job Description Position Cluster Manager/ Deputy Cluster Manager / Area Manager Incumbent Name Department Axis Function Axis Sales Reporting to Circle Relationship Manager & AVP Band 4/4A Location XYZ Team size (D/I) 12-15 DRs JOB SUMMARY - Manages a large cluster, collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel WITHIN the company guidelines and the achieve business targets. KEY RESPONSIBILITIES- Relationship Management with the Axis Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank. Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management. Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy. Deploy the BOLD system to own team and ensure that the system requirements are met in order to ensure that the relationship is productive and mutually beneficial and compliant with all regulatory requirements. Driving the Axis 2.0 Vision and ensuring the highest usage of LMS activity by the team. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel. Measures of Success Business Plan- WPC (Rs.) - Plan v/s Actuals OA Share- Counter Share of MLI at Channel Partner s end Persistency- 13th month Persistency (%) - >82.5 and as per plan Retain Talent 1. Retention rate - 70%, (as per HR formula) ; G2M2 retention - >85%. Key Relationships (Internal /External) Effective Management of People & Customer Retain talent - - 70%, (as per HR formula) Handling Customer Complaints Key competencies/skills required Relationship, Leading people, Effective Management of Process Desired qualification and experience- Master of Business Administration or equivalent. 3 to 5 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential. Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values. Org Chart- NRH ZVP CRM & AVP DCM/ CM/ ARM RA/ ASM Job Description Position Cluster Manager/ Deputy Cluster Manager / Area Manager Incumbent Name Department Axis Function Axis Sales Reporting to Circle Relationship Manager & AVP Band 4/4A Location XYZ Team size (D/I) 12-15 DRs JOB SUMMARY - Manages a large cluster, collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel WITHIN the company guidelines and the achieve business targets. KEY RESPONSIBILITIES- Relationship Management with the Axis Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank. Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management. Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy. Deploy the BOLD system to own team and ensure that the system requirements are met in order to ensure that the relationship is productive and mutually beneficial and compliant with all regulatory requirements. Driving the Axis 2.0 Vision and ensuring the highest usage of LMS activity by the team. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel. Measures of Success Business Plan- WPC (Rs.) - Plan v/s Actuals OA Share- Counter Share of MLI at Channel Partner s end Persistency- 13th month Persistency (%) - >82.5 and as per plan Retain Talent 1. Retention rate - 70%, (as per HR formula) ; G2M2 retention - >85%. Key Relationships (Internal /External) Effective Management of People & Customer Retain talent - - 70%, (as per HR formula) Handling Customer Complaints Key competencies/skills required Relationship, Leading people, Effective Management of Process Desired qualification and experience- Master of Business Administration or equivalent. 3 to 5 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential. Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values. Org Chart- NRH ZVP CRM & AVP DCM/ CM/ ARM RA/ ASM

Key Focus: This position will be responsible for providing Partners and Customers with the guidance and support needed based on their needs. It could be throughout the full life cycle of implementation to ensure successful and most effective use of Oracle s products or it could be one off situations where Partner/Customer facing a show stopper issue need quick resolution to be able to go-live with their implementation. In addition, this position will be a leader in ensuring overall Customer satisfaction. Distinguishing Characteristics of Role: This position will work closely with the Oracle Cloud Catalyst Partner Support Manager in ensuring quick action and resolution to any/all issues that are brought to the table. The issues would be of utmost severity needing timely resolution. In addition, provide Cloud Catalyst Partner Program with regular updates/assessments on the domains of strategy, process, governance, people and technology accompanied by recommendations for improvement in each area. The TAM will act as the main liaison between Oracle Cloud Catalyst Partner Support Managers/Partner Point of Contact Manager and various stakeholders with respect to the implementation. They will serve as strategic advisor to Customer and provide application functionality, technology and implementation expertise by delivering a combination of technical consulting and project management skills as needed. The TAM will be responsible for advancing issues across multiple business units within Oracle (e.g. Technical Support, Expert Services, Sales, Consulting, and Product Development) and marshaling resources as necessary to resolve problems. Example of Duties: Provide reactive and proactive implementation advice and guidance which may include suggested services by other organizations or partners. Identify key risks and mitigation strategies that may impact the success of the project Act as Customer advocate internally to ensure proper focus on red account and/or product related issues within Technical Support and Engineering. Advise implementation project team on optimal design and use of Oracle products. Understands and can articulate entire product line and architecture. Ability to problem solve technical issues at a high level to determine appropriate path to resolution. Provide product specific functional guidance and standard processes across the Oracle product sets. Develop trusted advisor relationship with key personnel (Business and IT) at Partner/Customer. Provide objective impartial advice to Partner/Customer in relation to their implementation. Act as liaison between Oracle Cloud Partner Catalyst Program Team and other Oracle Internal Support teams for implementation related issues/questions. Identifies new license/services opportunities in existing Customer as well as opportunities with new Customers. Helps sell/renew TAM services to new and existing Customers. Provides overview of Oracle s Customer care model and articulates TAM and Expert Services value proposition. Maintains productive relationship with license sales organization as part of managing the account as a whole. Participates in sharing knowledge and improvements in efficiency and effectiveness that positively impact profitably and competitive advantage. Suggests ideas for improvements to process, results, methodology, standard processes, training and career development. Qualifications: Requires B.A or B.S or equivalent experience. A minimum of 7 years of professional Information Technology experience. Demonstrated experience in package systems implementation (CRM, ERP, HCM, Consulting experience) preferably Oracle s products. Understanding of various technical architectures and operating systems including web-based applications, networks, RDBMS (Oracle, DB2, MS SQL Server), etc. OCI/IaaS/PaaS/SaaS experience a plus. Project Management certification or extensive Project Management experience across global and diverse organizations a plus. Industry experience is desired. Competency Requirements: Communication, Presentation, Decision Making, Customer Focus, Quality, Planning and Organizing, Problem Solving, Product Mastery, Technical/Professional Depth & Credibility. Travel: Up to 25% Key Focus: This position will be responsible for providing Partners and Customers with the guidance and support needed based on their needs. It could be throughout the full life cycle of implementation to ensure successful and most effective use of Oracle s products or it could be one off situations where Partner/Customer facing a show stopper issue need quick resolution to be able to go-live with their implementation. In addition, this position will be a leader in ensuring overall Customer satisfaction. Distinguishing Characteristics of Role: This position will work closely with the Oracle Cloud Catalyst Partner Support Manager in ensuring quick action and resolution to any/all issues that are brought to the table. The issues would be of utmost severity needing timely resolution. In addition, provide Cloud Catalyst Partner Program with regular updates/assessments on the domains of strategy, process, governance, people and technology accompanied by recommendations for improvement in each area. The TAM will act as the main liaison between Oracle Cloud Catalyst Partner Support Managers/Partner Point of Contact Manager and various stakeholders with respect to the implementation. They will serve as strategic advisor to Customer and provide application functionality, technology and implementation expertise by delivering a combination of technical consulting and project management skills as needed. The TAM will be responsible for advancing issues across multiple business units within Oracle (e.g. Technical Support, Expert Services, Sales, Consulting, and Product Development) and marshaling resources as necessary to resolve problems. Example of Duties: Provide reactive and proactive implementation advice and guidance which may include suggested services by other organizations or partners. Identify key risks and mitigation strategies that may impact the success of the project Act as Customer advocate internally to ensure proper focus on red account and/or product related issues within Technical Support and Engineering. Advise implementation project team on optimal design and use of Oracle products. Understands and can articulate entire product line and architecture. Ability to problem solve technical issues at a high level to determine appropriate path to resolution. Provide product specific functional guidance and standard processes across the Oracle product sets. Develop trusted advisor relationship with key personnel (Business and IT) at Partner/Customer. Provide objective impartial advice to Partner/Customer in relation to their implementation. Act as liaison between Oracle Cloud Partner Catalyst Program Team and other Oracle Internal Support teams for implementation related issues/questions. Identifies new license/services opportunities in existing Customer as well as opportunities with new Customers. Helps sell/renew TAM services to new and existing Customers. Provides overview of Oracle s Customer care model and articulates TAM and Expert Services value proposition. Maintains productive relationship with license sales organization as part of managing the account as a whole. Participates in sharing knowledge and improvements in efficiency and effectiveness that positively impact profitably and competitive advantage. Suggests ideas for improvements to process, results, methodology, standard processes, training and career development. Qualifications: Requires B.A or B.S or equivalent experience. A minimum of 7 years of professional Information Technology experience. Demonstrated experience in package systems implementation (CRM, ERP, HCM, Consulting experience) preferably Oracle s products. Understanding of various technical architectures and operating systems including web-based applications, networks, RDBMS (Oracle, DB2, MS SQL Server), etc. OCI/IaaS/PaaS/SaaS experience a plus. Project Management certification or extensive Project Management experience across global and diverse organizations a plus. Industry experience is desired. Competency Requirements: Communication, Presentation, Decision Making, Customer Focus, Quality, Planning and Organizing, Problem Solving, Product Mastery, Technical/Professional Depth & Credibility. Travel: Up to 25%

Job Title: Consultant (B2B Lead Generation) [based on fitment] Solution Line: Talent Solutions Consulting Position Type: Full Time Work Mode: In Office Cab Facility: No Shift Time: Flexible People Manager Role: Yes Annual Revenue Responsibility: Yes Required education and certifications critical for the role: Full Time Bachelor s degree or Masters degree is preferred. Work Experience: 1 - 3 years of lead generation, inside sales experience with a proven track record of meeting or exceeding sales targets. Experience in lead generation, cold calling, market mapping, account management and reporting. Technical Skills: Proficiency in CRM software, with strong know how of MS office (Excel, Power Point) ABOUT AON Aon plc (NYSE: AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human capital consulting solutions. We have more than 66,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry leading global resources and technical expertise. TALENT SOLUTIONS CONSULTING Aons Talent Solutions Consulting practice delivers solutions to help clients build workforces for the digital age. We accelerate organizations from ordinary to the extraordinary with an unmatched combination of global consulting, and integrated talent analytics. We have more than 300 consultants serving India market helping clients with their most complex challenging problems using deep insights and analytics. We are trusted advisors for wide variety of organizations including BSE500 and work with largest set of early-stage technology organizations in the country. Typically, our projects can cut across some or all the areas below: Large Industry Compensation Benchmarking Surveys, Large Industry Salary Increase Surveys. Productivity Studies Pay for Performance Advisory Assignments. Compensation & Rewards Advisory (including & not restricted to) - Pay Design, Pay Structuring, Rewards Strategy, Job Evaluation, Variable Pay & Incentive Design. Talent Advisory (including & not restricted to) - Digital Transformation, Organization Design & Organization effectiveness, Performance management, Scorecard Design, Competency and Career Management Design. JOB OVERVIEW You will be a part of Sales team within our Technology and IT/ITES industry vertical and will be expected to strengthen our brand and increase sales. We are looking for a motivated and well-spoken inside sales professional to join our sales team. The incumbent will be responsible for developing new leads through outbound calling, communicating with customers, understanding their needs, connecting the prospects to the sales team in the location and extending all the needed back-end support for a smooth sales process. You should be able to close sales and meet targets. To be successful as inside sales execute you should be able to build instant rapport and achieve customer satisfaction. Such a person will be an individual contributor, to begin with. You are expected to exhibit ownership, accountability, and extreme learning agility. Communicating with customers, making outbound calls to potential customers, and following up on leads Understanding customers needs and identifying sales opportunities. Answering potential customers questions and sending additional information per email Connecting the prospect/lead to the sales manager in the location as per defined TAT (Turn-around -time). Setting up meetings and effective follow up with prospect/lead for meeting confirmation. Following up with sales managers for progress and updates on the leads and supporting through closure as requested Keeping up with product and service information and updates Creating and maintaining a database of current and potential customers Staying informed about competing products and services Upselling products and services Researching and qualifying new leads Achieving hard target of number of completed meetings per week, soft target of sales pipeline. SKILLS/COMPETENCIES REQUIRED FOR THE ROLE Previous experience in an outbound set up or a related sales position in a services industry. Proficiency in Microsoft Office and CRM software such as Salesforce.com Excellent communication skills, both verbal and written Good organizational skills and the ability to multitask Excellent phone and cold calling skills Exceptional customer service skills Strong listening and sales skills Ability to achieve targets Strong stakeholder management Effective follow up skills Openness to travel HOW WE SUPPORT OUR COLLEAGUES In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued.

Design and architect scalable, secure, and high-performance integration solutions using MuleSoft. Lead API lifecycle management including design, development, deployment, and governance. Collaborate with business stakeholders, solution architects, and developers to understand integration requirements. Define and enforce MuleSoft development standards, guidelines, and best practices. Conduct code reviews and provide technical guidance to development teams. Integrate MuleSoft with various enterprise systems including ERP, CRM, databases, and cloud platforms. Ensure solutions are compliant with security, performance, and scalability requirements. Troubleshoot and resolve integration issues and performance bottlenecks. Stay updated with MuleSoft product updates and industry trends. Required Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, or related field. 8+ years of experience in integration architecture and development. 4+ years of hands-on experience with MuleSoft Anypoint Platform. Strong understanding of API-led connectivity, RESTful APIs, and microservices architecture. Experience with RAML, DataWeave, and MuleSoft connectors. Familiarity with CI/CD tools and DevOps practices. Knowledge of cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes). MuleSoft certifications (MuleSoft Certified Integration Architect or Developer) preferred. Preferred Skills: Excellent communication and stakeholder management skills. Strong problem-solving and analytical abilities. Experience in Agile/Scrum environments. Ability to mentor and lead technical teams. EXPERIENCE 12-14 Years SKILLS Primary Skill: DXP Architecture Sub Skill(s): DXP Architecture Additional Skill(s): MuleSoft, DXP Architecture, AEM Architecture

POSITION OVERVIEW: As a key member of the Marketing Automation team, this role supports the development of the Salesforce Marketing Cloud platform to enable the effective and efficient execution of marketing programs This is achieved through data management, configuration, integrations, and development The Salesforce Marketing Cloud Developer is responsible for understanding business requirements and delivering technical solutions that optimize the Marketing Cloud automation platform, enhancing CBRE communications This position will support regional digital and technology teams, as well as all European organizational business units while collaborating with the Salesforce Engineering Manager Additionally, the developer will work closely with the Salesforce Sales Cloud team to create custom queries and email templates and build comprehensive customer journeys as a trusted member of a cross-functional team IN THIS ROLE, YOU WILL: Develop marketing initiatives utilizing the Salesforce marketing automation platform, performing activities such as audience selection, triggered send notifications, suppressions, segmentation and more Design new or enhance existing processes to support new marketing strategies Gather and confirm data specifications when gathering campaign information Support data architecture needs, designing and managing database structure, inbound and outbound data integrations, and APIs Support reporting efforts through data manipulation and integration with PowerBI and Google Cloud Platform Develop, enforce, and perform quality control activities and checks Performs other related duties and participates in special projects as assigned Work with business and technology teams to gather functional and technical requirements Analyze requirements and provide leading practices in the design of the solution Participate in the creation and execution of test plans, strategies, and communications Oversee the management of process documentation Participate in client-facing meetings and document key decisions and action items Keep informed of the latest technology trends and innovations, especially in the areas of marketing automation, marketing resource management, digital asset management, web content management, mobile and social media WHAT YOU NEED TO APPLY: Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or Marketing with 6+ years of relevant work experience OR demonstrated ability to meet the job requirements Prior experience implementing full cycle projects in Salesforce Marketing Cloud Minimum 5+ years of experience working in Salesforce Marketing Cloud products, including Email Studio, Mobile Studio, Automation Studio, Content Builder, Journey Builder and Personalization Studio Experience with Sales cloud as a CRM, Oracle and SQL based databased preferred At least 3 years of experience as an email developer/technical resource on the Salesforce Marketing Cloud platform is strongly preferred Must have experience and understanding of relational databases and development competency around MS SQL Server, MySQL Must have experience with AMP script Must have experience with HTML, XML, Java, SOAP, and REST-based web services. CSS and jQuery frameworks preferred Master with SQL and robust understanding of Marketing Cloud's contact data model and ETL Familiarity with multi-org connector and Marketing Cloud API Proficient in Marketing Cloud Connect, data extensions, and integration with external systems Creation and scheduling of automation activities in Automation Studio Salesforce Certifications: Marketing Cloud Email Specialist and Marketing Cloud Developer preferred; Marketing Cloud Consultant and Marketing Cloud Administrator certifications are a plus Able to demonstrate an understanding of the full range of customer information/data management systems and related processes and protocols Must be able to think critically and creatively when developing solutions Highly self-motivated contributor with a proven track record of obtaining results without significant direct report authority assigning tasks Capability to manage multiple priorities and tasks simultaneously; Easily adapts to new or different changing situations, requirements, or priorities Interpersonal & relationship building skills: ability to work well as an individual and within a team Personal drive to continually grow and enhance skills, knowledge, and scope of responsibilities Demonstrates solid verbal/written communication, listening, and communication skills with an ability to communicate across all employee and management levels Displays a high degree of initiative and effective organization and time management skills Strong analytical ability and ability to work with data Collaborative adapts to the diverse interests, styles, and perspectives of key players Excellent organizational skills and attention to detail Detail & Quality-oriented, self-directed, with problem-solving ability

Job Summary: We are looking for a passionate and driven Sales Executive to join our growing interior design firm. The candidate will be responsible for generating leads, conducting client meetings, explaining design services, converting inquiries into confirmed projects, and ensuring a seamless client onboarding experience. This role requires excellent communication skills, a good understanding of interior design basics, and a strong client-first attitude. Key Responsibilities: - Lead Generation & Follow-Up: - Source new sales opportunities through inbound leads, cold calls, site visits, and references. - Maintain a strong database of prospects and follow up on leads promptly. - Client Interaction & Consultation: - Meet potential clients to understand their requirements, budget, and preferences. - Explain the design process, pricing, timelines, and services offered. - Coordinate meetings between clients and design team for concept discussions. - Sales Conversion: - Prepare and present quotations and proposals. - Address client queries and objections effectively. - Convert leads into confirmed projects and handle signing formalities. - Coordination & Documentation: - Work closely with the design and execution team for project handovers. - Ensure accurate documentation of meetings, client requirements, and agreements. - Maintain records of follow-ups, status, and closures using CRM or Excel. - Market & Competitor Analysis: - Stay updated with industry trends, competitors offerings, and market rates. - Suggest improvements to the companys offerings based on client feedback. Qualifications & Skills: - Bachelor's degree in Business Administration, Marketing, Interior Design, or a related field. - 2+ years of experience in sales, preferably in interior design, real estate, or modular furniture industries. - Excellent communication, presentation, and negotiation skills. - Good understanding of interior design concepts and materials. - Proficiency in MS Office; knowledge of CRM tools is a plus. - Ability to build relationships and work with targets in a competitive environment. - Fluent in English and local language. Preferred Attributes: - Passion for design and aesthetics. - Prior experience in dealing with architects, builders, or high-end clients. - Own vehicle for client visits.

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platformsExcellent communication and interpersonal skills, with the ability to build rapport with diverse partners Problem-solving and troubleshooting skills with the ability to identify root causes and provide effective solutions Proficiency in customer relationship management (CRM) tools and ticketing systems Detail-oriented with strong organizational skills and ability to manage multiple priorities Ability to work independently and as part of a cross-functional team Knowledge of partner ecosystem dynamics and best practices for managing relationships Has experience delivering trainings""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Partner Support Specialist is responsible for providing dedicated support to a company s external partners, addressing their inquiries, troubleshooting technical issues, resolving concerns, and maintaining strong relationships to ensure successful partnership outcomes, often acting as a liaison between the partner and internal teams to facilitate smooth operations and achieve mutual goals. Key Responsibilities:Partner Onboarding:Assisting new partners with the integration process, providing training on company products, services, and partner portal functionalities. Issue Management:Receiving and managing partner inquiries, complaints, and feedback, escalating complex issues to relevant internal teams when necessary. Knowledge Base Maintenance:Contributing to and updating internal knowledge base with partner-specific information, troubleshooting guides, and best practices. Communication Management:Maintaining open and regular communication with partners via phone, email, and online platforms, providing timely updates and status reports on issues. Relationship Building:Developing strong working relationships with partner contacts, understanding their needs and proactively addressing concerns to foster mutual trust and satisfaction. Performance Monitoring:Tracking key partner metrics, identifying areas for improvement, and reporting on partner performance to internal stakeholders. Partner Training:Delivering training sessions to partners on new features, updates, and best practices to maximize their utilization of the company s platform. " Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Call Centre Experience:2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferredJob Summary :As a Chat Support Agent, you will be responsible for providing high-quality, real-time customer service via chat. You will address customer queries, resolve issues, and provide necessary information to ensure customer satisfaction. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and the capability to handle multiple chat conversations efficiently. What are we looking for Key Responsibilities:1.Customer Interaction:oProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.2.Issue Resolution:oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.3.Product and Service Knowledge:oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.4.Chat Handling:oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.5.Documentation:oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future referencMaintain detailed records of customer issues and feedback for quality and training purposes.6.Collaboration:oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.7.Quality Assurance:oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsSkills and Qualifications:Skills required Communication SkillsCriteria:Written communication proficiency Filter Parameters:Grammar and clarity in writing:Candidates will undergo a written test to assess their ability to respond to mock customer queries. Tone and empathy:The ability to deliver customer-friendly, empathetic responses Technical Knowledge (Preferred- not mandatory)Criteria:Understanding of online payment systems and CRM tools Filter Parameters:Familiarity with payment systems:Basic knowledge of payment gateways, billing processes, and common financial queries.CRM and chat support software:Proficiency in customer management tools (e.g., Zendesk, Freshdesk). Strong Critical thinking and Problem-Solving AbilityCriteria:Ability to handle complex customer queries Filter Parameters:Problem-solving test:Candidates will be given hypothetical chat scenarios involving complex payment inquiries.Handling escalations:Experience in resolving escalated or sensitive issues. Performance Under demanding situationsCriteria:Ability to manage multiple chats/ difficult calls and meet KPIs Filter Parameters:Simultaneous chat handling:Experience managing multiple chats in a high-volume environment.KPI performance:Past performance metrics (response time, resolution rate, customer satisfaction scores). Customer-Centric MindsetCriteria:Empathy and focus on customer satisfaction Filter Parameters:Test scenario:How well the candidate prioritizes customer experience in their chat test responses 6 Adaptability and LearningCriteria:Willingness to learn and adapt Qualification Any Graduation

Skill required: Sales Support - Sales Enablement Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. Pricing Knowledge:Understanding of pricing concepts, including cost-plus, value-based, and competitive pricing.CRM Proficiency:Expertise in using CRM systems to manage pricing data and generate quotes. Communication Skills: Excellent written and verbal communication skills to effectively convey pricing information to sales teams and customers. Collaboration:Ability to work effectively with sales teams, marketing, finance, and other departments for workflows of the pricing approvals and queries. Relevant Experience:Previous experience in a sales pricing support role, preferably within the same industry. Proven track record of effectively managing pricing requests.""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Pricing Support Specialist"" is responsible for providing pricing and administrative support to the sales team by managing pricing enablement, generating accurate quotes, and ensuring compliance with pricing policies, ultimately aiming to optimize sales revenue and profitability while maintaining competitive pricing.Key Responsibilities:Quote Generation:Develop and deliver accurate and timely sales quotes based on product specifications, customer needs, and pricing guidelines. Pricing Strategy Development:Collaborate with client to implement aligned pricing strategies from Sales Organisation for new products, promotions, and customer segments. Pricing Compliance:Monitor and enforce established pricing policies, ensuring adherence to company guidelines and legal regulations. Data Management:Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts. Sales Support:Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns. Reporting:Generate regular pricing reports and dashboards to track key metrics and identify trends. " Qualification Any Graduation

Skill required: Order Management - Order Management Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsProficiency in CRM and ERP systemsUnderstanding of basic supply chain logistics and order fulfillment processesAbility to prioritize tasks and manage multiple orders simultaneouslyProblem-solving skills to address customer concerns and resolve order issuesProficient in Microsoft Office applications, particularly Excel Relevant Experience:Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities:Order Processing:Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication:Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution:Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis:Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Compliance and Documentation:Ensure all order documentation is accurate and compliant with company policies and regulations. Maintain detailed order records and logs in the CRM system. " Qualification Any Graduation

Skill required: Incentive Compensation & Trade Promotion - Pricing & Profitability Optimization Designation: Sales Prog & Incentive Mgmt Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsAnalytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insightsShould have experience working with large datasetsSales Knowledge:Understanding of sales processes, key performance indicators (KPIs), and sales methodologies. Compensation Implementation:Expertise in implementing and structuring sales incentive plans, including commission structures and performance-based rewards. Communication Skills: Excellent written and verbal communication skills to effectively convey complex information to various stakeholders. Technical Proficiency:Proficient in data analysis tools, CRM systems, and sales incentive management software. Project Management:Ability to manage multiple projects simultaneously, meet deadlines, and prioritize tasks. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Incentives Management Specialist is responsible for Implementing, and administring sales incentive programs, and accurately calculate commissions by analyzing sales data, collaborating with client, and monitoring program effectiveness. Key responsibilities:Incentive Plan Implementation:Implement the client provided plan and maintain sales incentive plans, including metrics, targets, payout structures, and performance thresholds, considering different sales channels and product lines. Data Analysis:Collect, analyze sales data to assess sales performance against targets, identify trends, and evaluate the effectiveness of existing incentive plans. Sales Alignment:Collaborate with client to ensure incentive plans are aligned with overall business goals and sales strategies. Communication and Training:Clearly communicate incentive plan details to sales teams, provide training on program mechanics, and address any questions or concerns. Performance Monitoring:Track sales performance against incentive plan metrics and publish.Compliance Management:Ensure all incentive programs comply with company policies, regulatory requirements, and legal standards as shared by the clientSystem Administration:Manage the sales incentive calculation system, ensuring accurate data input and timely commission payouts. Stakeholder Management:Collaborate with cross-functional teams including finance, HR, and sales operations to ensure smooth implementation and administration of incentive programs. " Qualification Any Graduation

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platformsExcellent communication and interpersonal skills, with the ability to build rapport with diverse partners Problem-solving and troubleshooting skills with the ability to identify root causes and provide effective solutions Proficiency in customer relationship management (CRM) tools and ticketing systems Detail-oriented with strong organizational skills and ability to manage multiple priorities Ability to work independently and as part of a cross-functional team Knowledge of partner ecosystem dynamics and best practices for managing relationships Has experience delivering trainings""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Partner Support Specialist is responsible for providing dedicated support to a company s external partners, addressing their inquiries, troubleshooting technical issues, resolving concerns, and maintaining strong relationships to ensure successful partnership outcomes, often acting as a liaison between the partner and internal teams to facilitate smooth operations and achieve mutual goals. Key Responsibilities:Partner Onboarding:Assisting new partners with the integration process, providing training on company products, services, and partner portal functionalities. Issue Management:Receiving and managing partner inquiries, complaints, and feedback, escalating complex issues to relevant internal teams when necessary. Knowledge Base Maintenance:Contributing to and updating internal knowledge base with partner-specific information, troubleshooting guides, and best practices. Communication Management:Maintaining open and regular communication with partners via phone, email, and online platforms, providing timely updates and status reports on issues. Relationship Building:Developing strong working relationships with partner contacts, understanding their needs and proactively addressing concerns to foster mutual trust and satisfaction. Performance Monitoring:Tracking key partner metrics, identifying areas for improvement, and reporting on partner performance to internal stakeholders. Partner Training:Delivering training sessions to partners on new features, updates, and best practices to maximize their utilization of the company s platform. " Qualification Any Graduation

Skill required: Incentive Compensation & Trade Promotion - Pricing & Profitability Optimization Designation: Sales Prog & Incentive Mgmt Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsAnalytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insightsShould have experience working with large datasetsSales Knowledge:Understanding of sales processes, key performance indicators (KPIs), and sales methodologies. Compensation Implementation:Expertise in implementing and structuring sales incentive plans, including commission structures and performance-based rewards. Communication Skills: Excellent written and verbal communication skills to effectively convey complex information to various stakeholders. Technical Proficiency:Proficient in data analysis tools, CRM systems, and sales incentive management software. Project Management:Ability to manage multiple projects simultaneously, meet deadlines, and prioritize tasks. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Incentives Management Specialist is responsible for Implementing, and administring sales incentive programs, and accurately calculate commissions by analyzing sales data, collaborating with client, and monitoring program effectiveness. Key responsibilities:Incentive Plan Implementation:Implement the client provided plan and maintain sales incentive plans, including metrics, targets, payout structures, and performance thresholds, considering different sales channels and product lines. Data Analysis:Collect, analyze sales data to assess sales performance against targets, identify trends, and evaluate the effectiveness of existing incentive plans. Sales Alignment:Collaborate with client to ensure incentive plans are aligned with overall business goals and sales strategies. Communication and Training:Clearly communicate incentive plan details to sales teams, provide training on program mechanics, and address any questions or concerns. Performance Monitoring:Track sales performance against incentive plan metrics and publish.Compliance Management:Ensure all incentive programs comply with company policies, regulatory requirements, and legal standards as shared by the clientSystem Administration:Manage the sales incentive calculation system, ensuring accurate data input and timely commission payouts. Stakeholder Management:Collaborate with cross-functional teams including finance, HR, and sales operations to ensure smooth implementation and administration of incentive programs. " Qualification Any Graduation

Skill required: Sales Support - Pricing & Profitability Optimization Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportA set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Bachelor s degree in Business Administration, Finance, Economics, or related field - Proven experience in pricing strategy development and implementation.- Strong analytical skills with proficiency in data analysis tools and techniques - Excellent communication and presentation skills to effectively communicate pricing strategies to stakeholders - Ability to collaborate effectively with cross-functional teams across sales, marketing, and finance - Knowledge of pricing optimization software and methodologies - Strong understanding of market dynamics, competitor analysis, and customer behavior ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills" Roles and Responsibilities: "A Pricing Management Team Lead is responsible for developing and executing comprehensive pricing strategies across a company s product or service portfolio, leading a team of pricing analysts to monitor market dynamics, competitor pricing, and customer behavior, ensuring optimal pricing decisions that maximize profitability while maintaining market competitiveness and aligning with business objectives; they work closely with sales, marketing, and finance teams to implement pricing strategies and track performance against targets. Key Responsibilities:Strategic Pricing Development:Lead the development and implementation of data-driven pricing strategies, including customer segmentation, value-based pricing, and product bundling. Analyze market trends, competitor pricing, and cost structures to inform pricing decisions. Develop pricing models and frameworks to optimize profitability across different product lines and customer segments. Team Leadership and Management:Manage a team of pricing analysts, providing guidance, coaching, and performance feedback. Assign tasks, prioritize projects, and ensure efficient team operations to achieve pricing goals. Develop and maintain pricing expertise within the team through training and knowledge sharing. Pricing Analysis and Reporting:Monitor pricing performance metrics, including revenue, margin, and customer mix, to identify areas for improvement. Conduct in-depth analysis of pricing trends and customer behavior to inform strategic adjustments. Generate comprehensive pricing reports and presentations for senior management, highlighting key insights and recommendations. Cross-Functional Collaboration:Work closely with sales teams to identify customer needs and negotiate pricing on key accounts. Collaborate with marketing to align pricing strategies with product positioning and promotional campaigns. Partner with finance to ensure accurate cost data is used in pricing calculations and track financial impact of pricing decisions. Pricing Optimization Initiatives:Implement pricing optimization tools and algorithms to dynamically adjust prices based on market conditions. Conduct price sensitivity analysis to understand customer response to price changes. Identify opportunities to implement new pricing models or strategies to enhance profitability. " Qualification Any Graduation

Project Role : Customer Growth Representative Project Role Description : Build relationships with new and existing customers in onboarding, adopting and expanding their usage of products. Troubleshoot and route issues to appropriate teams for resolution. Perform interactions of inbound and outbound activities to customers on new, renewal or expansion opportunities. Must have skills : Sales and Channel Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Customer Sales Representative, you will build relationships with new and existing customers in onboarding, adopting, and expanding their usage of products. Troubleshoot and route issues to appropriate teams for resolution. Perform interactions of inbound and outbound activities to customers on new, renewal, or expansion opportunities. Show creativity in handling customer interactions and issue resolutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively engage with customers to understand their needs and provide appropriate solutions.- Maintain a high level of product knowledge to effectively address customer inquiries.- Collaborate with internal teams to ensure seamless customer experience.- Identify opportunities for upselling and cross-selling products to customers.- Regularly update customer records and information for accurate tracking and reporting. Professional & Technical Skills: - Must To Have Skills: Proficiency in Sales and Channel Management.- Strong communication and interpersonal skills.- Ability to multitask and prioritize effectively.- Good To Have Skills: Experience with CRM software.- Knowledge of sales techniques and strategies. Additional Information:- The candidate should have a minimum of 3 years of experience in Sales and Channel Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

Skill required: Sales Support - Sales Enablement Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platformsExperience in managing sales pipeline and opportunities. Leading reviews and meetings for pipeline commitments.Strong communication and interpersonal skills to effectively interact with customers and sales teamProficiency in CRM software and data management toolsExcellent organizational skills and attention to detailAbility to prioritize tasks and meet deadlinesBasic understanding of sales principles and processesProficient in Microsoft Office Suite (Word, Excel, PowerPoint) ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Opportunity Support Specialist"" is responsible for providing administrative and logistical support to the sales team, assisting with lead generation, managing customer information, preparing sales materials, and coordinating activities to ensure smooth sales processes, ultimately contributing to achieving sales targets by facilitating effective opportunity management throughout the sales cycle. Key Responsibilities:Lead Qualification and Management:Qualify incoming leads by assessing their needs and potential fit with the company s offerings.Identify and research potential new customers to build prospect lists.Assign leads to appropriate sales representatives based on territory and qualification.Sales Process Support:Prepare sales presentations, proposals, and customer-specific documentation.Update and maintain CRM system with accurate customer data, including contact information, sales activities, and opportunity status.Coordinate scheduling of sales meetings and demos with prospects and clients.Customer Account Management:Provide customer service and support to existing clients, addressing inquiries and resolving issues.Track customer account details, including purchase history and contract information.Assist with renewal process for existing contracts.Data Analysis and Reporting:Generate sales reports and dashboards to track performance metrics, identify trends, and inform sales strategies.Analyze sales data to identify potential areas for improvement and provide insights to sales leadership.Administrative Tasks:Manage sales-related paperwork, including contracts, purchase orders, and invoices.Coordinate with other departments (marketing, customer service) to ensure seamless customer experience. " Qualification Any Graduation

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation