Credit and Collections Analyst

As an individual applying for the position, you will be required to utilize an intermediate level of subject matter knowledge to address a variety of common business issues. The scope of the problems you will work on is moderately complex, and you are expected to function as a knowledgeable team member, providing analysis and offering limited input to project direction. Your role will involve exercising independent judgment within established practices and procedures to determine appropriate actions. You will be responsible for following guidelines, interpreting policies, evaluating unique circumstances, and making recommendations based on your assessments. In the credit & collections department, you will have the opportunity to develop negotiation skills that are unique to our organization. With HP's extensive network of teams, you will have the chance to build a wide professional network and gain exposure to various aspects of the business, ensuring that you will never have to worry about limited opportunities for growth. Key Responsibilities: - Enhance portfolio effectiveness to reduce the time spent on accounts. - Identify and mitigate risks early to minimize write-offs and bad debts. - Demonstrate leadership capabilities by setting an example through your performance. Education and Experience Requirements: - A first-level university degree with a focus on business or economics is recommended, or equivalent experience. - Typically, 2-4 years of experience in collection is required. Knowledge and Skills: - Proficiency in written and verbal communication, negotiation, and conflict resolution at an intermediate level. - Intermediate understanding of accounting principles. - Strong problem-solving skills at an intermediate level. - Basic computer skills. - Intermediate skills in prioritization. - Basic knowledge of risk mitigation tools. - Intermediate understanding of HP's order management process. - Intermediate knowledge of HP's dispute management process. - Intermediate understanding of collection processes and financial concepts. - Intermediate influence skills. - Proficiency in data analysis using Power Bi and advanced Excel. - Nice to have: Familiarity with programming languages such as PowerQuery and Python.,