Country Manager

Job Title:

Country Manager – Canada Specialist

Location: Chandigarh

Salary Range: ₹60,000 – ₹80,000 per month

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We are looking for a dynamic and experienced Country Manager – Canada Specialist to lead and oversee operations related to Canada and UK study visa counselling across our Chandigarh branch and all associated offices. This role requires someone with in-depth knowledge of international education, proven leadership experience, and the ability to manage cross-functional teams, processes, and performance across multiple locations.

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Key Responsibilities:

• Oversee and manage end-to-end operations for Canada student visa counselling across all branch offices.

• Ensure consistency in counselling quality, service standards, and documentation processes across all locations.

• Deliver structured training programs for counsellors and team members on a regular basis across all branches.

• Monitor individual and branch-level performance, ensuring each team meets monthly and annual enrolment targets.

• Create centralized SOPs for counselling, admissions, and documentation processes, ensuring alignment across all offices.

• Conduct branch visits, audits, and performance reviews to ensure smooth operations and identify areas of improvement.

• Lead regular inter-office review meetings and knowledge-sharing sessions.

• Provide expert counselling support to high-value or escalated student cases.

• Coordinate with marketing teams for multi-location campaigns and lead generation strategies.

• Maintain central reporting systems and dashboards to track application progress, follow-ups, and closures across branches.

• Supervise and guide teams on new updates regarding embassy regulations, university tie-ups, and course offerings.

• Foster collaboration between branch teams to ensure knowledge flow and best practices are shared.

• Build a strong feedback and mentorship system to develop the skills of junior counsellors and team members.

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Required Qualifications & Skills:

Bachelor’s degree in any stream (Master’s degree is an added advantage).

Minimum 2 years of experience in the overseas education sector, specifically handling Canada student visa processes.

Strong command of counselling techniques, student profiling, documentation, and admissions.

Experience in multi-branch operations or regional team management will be preferred.

Exceptional communication, team leadership, and organizational skills.

Analytical thinking with a focus on performance tracking and problem-solving.

Ability to work in a fast-paced, target-driven environment.

Professional attitude with a strong student- and client-focused approach.

Pleasant personality with strong interpersonal and presentation skills.

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Preferred Candidate Profile:

Candidates with a proven track record in handling multi-location teams and visa counselling operations for Canada will be given priority.

Job Type: Full-time

Pay: ₹60,000.00 - ₹80,000.00 per month

Work Location: In person