1435 Conflict Resolution Jobs - Page 31

Halma India Private Limited is looking for Lead- Project Management to join our dynamic team and embark on a rewarding career journey Oversee and guide a team to ensure successful execution of projects, meeting timelines, quality standards, and business goals Assign tasks, monitor performance, and provide mentorship to team members for their professional development Facilitate effective communication between team members and management, ensuring alignment on objectives and expectations Identify process improvements and implement best practices to enhance productivity and efficiency Coordinate cross-functional collaboration and resolve conflicts or roadblocks that may arise during project execution

Jaquar is looking for Manager-Software Development to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

CenTrak is looking for Lead- Project Management to join our dynamic team and embark on a rewarding career journey Oversee and guide a team to ensure successful execution of projects, meeting timelines, quality standards, and business goals Assign tasks, monitor performance, and provide mentorship to team members for their professional development Facilitate effective communication between team members and management, ensuring alignment on objectives and expectations Identify process improvements and implement best practices to enhance productivity and efficiency Coordinate cross-functional collaboration and resolve conflicts or roadblocks that may arise during project execution

Max Life Insurance Company Limited is looking for Associate Rakshak Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Max Life Insurance Company Limited is looking for Senior Rakshak Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Delivery Manager ensures the successful and timely delivery of products or services by coordinating teams, managing resources, and overseeing the entire delivery process. They act as a bridge between teams and stakeholders, ensuring projects are completed within scope, on time, and within budget while maintaining quality standards. Key Responsibilities: Facilitating Program Increment (PI) Planning : Facilitate PI planning sessions, ensuring teams understand the vision, objectives, and priorities. Managing the Program Kanban : Oversee the program Kanban, ensuring smooth flow of work, identifying bottlenecks, and facilitating resolution. Release Management : Manage the release process, ensuring timely delivery of value to customers. Problem-Solving : Facilitate problem-solving and conflict resolution, helping teams overcome obstacles. Metrics and Reporting : Track and report key metrics, such as velocity, lead time, and release frequency. Improvement : Facilitate retrospectives and identify opportunities for improvement. Key Skills: Leadership : Should possess strong leadership skills, influencing teams and stakeholders. Communication : Effective communication is critical, ensuring all stakeholders are informed and aligned. Agile Knowledge : Should have in-depth knowledge of Agile principles and Scrum, SAFe framework. Problem-Solving : Should be skilled in problem-solving, conflict resolution, and facilitation. Technical Skills : Depending on the domain, may require technical skills to effectively manage the release process. Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & Parents Cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC

iGeek is looking for Human Resource Executive to join our dynamic team and embark on a rewarding career journey The Human Resource Executive is responsible for supporting various human resource functions and initiatives within the organization They will assist in recruitment and selection, employee onboarding, benefits administration, employee relations, performance management, and HR compliance The Human Resource Executive plays a critical role in promoting a positive work culture and ensuring the smooth operation of HR processes Key Responsibilities:Assist in the recruitment and selection process, including job postings, resume screening, scheduling interviews, and conducting background checks Coordinate and facilitate new employee onboarding and orientation programs, ensuring a smooth transition for new hires Maintain accurate employee records and HR databases, including personnel files, benefits information, and performance evaluations Support benefits administration, including enrollment, changes, and inquiries related to employee health insurance, retirement plans, and other employee benefits Assist in the implementation and administration of performance management processes, including goal-setting, performance appraisals, and employee development plans Handle employee inquiries and provide guidance on HR policies, procedures, and benefits programs Support employee relations initiatives, including resolving employee complaints, conducting investigations, and assisting with disciplinary actions when necessary Assist in the coordination of training and development programs, including identifying training needs, scheduling sessions, and tracking attendance Stay updated on employment laws, regulations, and HR best practices to ensure compliance and make recommendations for policy updates as needed Support HR projects and initiatives, such as employee engagement programs, diversity and inclusion efforts, and culture-building activities Qualifications and Requirements:Bachelor's degree in human resources, business administration, or a related field Additional HR certifications or coursework is advantageous Proven experience in human resources or related roles, with a strong understanding of HR processes and practices Knowledge of employment laws, regulations, and HR compliance Familiarity with HRIS (Human Resource Information System) and other HR software tools Strong interpersonal and communication skills, with the ability to build rapport and establish effective working relationships with employees at all levels Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines Detail-oriented with a high level of accuracy in handling HR records and data Ability to maintain confidentiality and handle sensitive information with discretion Strong problem-solving and conflict resolution skills, with the ability to address employee concerns and issues effectively Ability to work independently and as part of a team, collaborating with colleagues to achieve HR goals and objectives Proficiency in MS Office applications, particularly Excel, Word, and PowerPoint Continuous learning mindset, staying updated on HR trends, best practices, and industry advancements

FOR ONLY TEST PURPOSE Customer Support Executive We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. Customer Support Executive Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive Requirements: A bachelor s degree in administration or a related field. A minimum of 3 years experience. Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable. Job Category: Customer Support Executive Job Type: Full Time Job Location: ZIrakpur Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Customer Support Social Media Escalation Process Job Location: Bangalore (Work from Office) Job Description: We are hiring Customer Support Executives for our Social Media Escalation Process . The ideal candidate should have prior experience in handling customer escalations via social platforms and must possess strong communication skills in English and Hindi . Key Responsibilities: Handle escalated customer queries/complaints received through social media channels Provide timely, empathetic, and effective resolutions Coordinate with internal teams for issue resolution Maintain records of all escalated interactions and follow-ups Required Experience: Minimum 6 months of experience in Customer Support with exposure to escalation handling Educational Qualification: Minimum 12th pass Language Requirements: Fluency in English and Hindi is mandatory Shift & Working Days: Day Shifts 6 Days Working , 1 day rotational off Salary: CTC: 35,000 per month Take Home: 30,000 per month Contact for Interview: Kamya 9084148502

Job description The Energy business line of Vaisala is working to speed the adoption of wind and solar power around the world through better and more cost effective measurement technologies and information services. We are now looking for a Sales Manager for Renewable Energy Business. In this position the focus region is India and you would be working from our New Delhi India location. Your main responsibility is to be part of the team tasked with developing and growing the sales of Vaisala Renewable Energy business in your region. This role includes prospecting, investigation, consultative selling and assisting our development teams in creating a better offering for our customers. This role requires a highly motivated self-driven person who is willing to work in fast changing conditions. Key responsibilities of the role include: Sell Vaisala suite of Weather Resource Data Tools, Consulting Services and Measurement Equipment to the Renewable Energy market comprised of OEM, IPP and Financial Institutions. Manage assigned Key Accounts in your territory Create and Implement the sales strategy to win new customers Achieving sales budget and Gross Margin targets. To be successful in this role, we re seeking for a candidate with the following qualifications: Strong knowledge of the Renewable Energy (wind and solar) market specifically in the areas of Resource Assessment, Resource Measurement and Renewable Energy production forecasting. 8 years of consultative selling experience with minimum 5 years of successful sales track record in the Renewable Energy sector Knowledge of contract practices for consulting services and capital equipment sales. Good networking and influencing skills Willingness to travel Fluent English You are an outstanding Sales Manager with unstoppable drive. You are competitive by nature with ability to win. You always put the customer first. You also understand that the good co-operation with different stakeholders is a must. Further Information: We offer a challenging work environment in a growing business with competitive compensation and benefits. At Vaisala the successful candidate will have the opportunity to work with interesting, motivated, and professional people within an organization that strongly supports personal growth and continued development. Please submit your application with cover letter, resume/CV and salary request by filling the online application form by June 20, 2017. Industry Electrical/Electronic Manufacturing and Renewables & Environment Employment type Full-time Experience Mid-Senior level Job function Sales Meet Vaisala Media Company Vaisala has been predicting the unpredictable for over 80 years. We are a global leader in weather and industrial measurements, and our technologies can be found in demanding environments from hospitals, national parks and data centers to airports and wind farms all over the world, and beyond, as even the Mars Rover Curiosity is equipped with our sensors. Vaisala plays an invisible yet indispensable role in people s lives worldwide by providing a range of innovative, high-quality solutions and services we simply could not do without. Headquartered in Finland, the company employs 1,600 professionals worldwide and is listed on the NASDAQ OMX Helsinki. Related posts: 35 0 0 Editor - EQ Int'l Media Network Related Posts

Job description The Energy business line of Vaisala is working to speed the adoption of wind and solar power around the world through better and more cost effective measurement technologies and information services. We are now looking for a Sales Manager for Renewable Energy Business. In this position the focus region is India and you would be working from our New Delhi India location. Your main responsibility is to be part of the team tasked with developing and growing the sales of Vaisala Renewable Energy business in your region. This role includes prospecting, investigation, consultative selling and assisting our development teams in creating a better offering for our customers. This role requires a highly motivated self-driven person who is willing to work in fast changing conditions. Key responsibilities of the role include: Sell Vaisala suite of Weather Resource Data Tools, Consulting Services and Measurement Equipment to the Renewable Energy market comprised of OEM, IPP and Financial Institutions. Manage assigned Key Accounts in your territory Create and Implement the sales strategy to win new customers Achieving sales budget and Gross Margin targets. To be successful in this role, we re seeking for a candidate with the following qualifications: Strong knowledge of the Renewable Energy (wind and solar) market specifically in the areas of Resource Assessment, Resource Measurement and Renewable Energy production forecasting. 8 years of consultative selling experience with minimum 5 years of successful sales track record in the Renewable Energy sector Knowledge of contract practices for consulting services and capital equipment sales. Good networking and influencing skills Willingness to travel Fluent English You are an outstanding Sales Manager with unstoppable drive. You are competitive by nature with ability to win. You always put the customer first. You also understand that the good co-operation with different stakeholders is a must. Further Information: We offer a challenging work environment in a growing business with competitive compensation and benefits. At Vaisala the successful candidate will have the opportunity to work with interesting, motivated, and professional people within an organization that strongly supports personal growth and continued development. Please submit your application with cover letter, resume/CV and salary request by filling the online application form by June 20, 2017. Industry Electrical/Electronic Manufacturing and Renewables & Environment Employment type Full-time Experience Mid-Senior level Job function Sales Meet Vaisala Media Company Vaisala has been predicting the unpredictable for over 80 years. We are a global leader in weather and industrial measurements, and our technologies can be found in demanding environments from hospitals, national parks and data centers to airports and wind farms all over the world, and beyond, as even the Mars Rover Curiosity is equipped with our sensors. Vaisala plays an invisible yet indispensable role in people s lives worldwide by providing a range of innovative, high-quality solutions and services we simply could not do without. Headquartered in Finland, the company employs 1,600 professionals worldwide and is listed on the NASDAQ OMX Helsinki. Related posts: 35 0 0 Editor - EQ Int'l Media Network Related Posts

Job description The Energy business line of Vaisala is working to speed the adoption of wind and solar power around the world through better and more cost effective measurement technologies and information services. We are now looking for a Sales Manager for Renewable Energy Business. In this position the focus region is India and you would be working from our New Delhi India location. Your main responsibility is to be part of the team tasked with developing and growing the sales of Vaisala Renewable Energy business in your region. This role includes prospecting, investigation, consultative selling and assisting our development teams in creating a better offering for our customers. This role requires a highly motivated self-driven person who is willing to work in fast changing conditions. Key responsibilities of the role include: Sell Vaisala suite of Weather Resource Data Tools, Consulting Services and Measurement Equipment to the Renewable Energy market comprised of OEM, IPP and Financial Institutions. Manage assigned Key Accounts in your territory Create and Implement the sales strategy to win new customers Achieving sales budget and Gross Margin targets. To be successful in this role, we re seeking for a candidate with the following qualifications: Strong knowledge of the Renewable Energy (wind and solar) market specifically in the areas of Resource Assessment, Resource Measurement and Renewable Energy production forecasting. 8 years of consultative selling experience with minimum 5 years of successful sales track record in the Renewable Energy sector Knowledge of contract practices for consulting services and capital equipment sales. Good networking and influencing skills Willingness to travel Fluent English You are an outstanding Sales Manager with unstoppable drive. You are competitive by nature with ability to win. You always put the customer first. You also understand that the good co-operation with different stakeholders is a must. Further Information: We offer a challenging work environment in a growing business with competitive compensation and benefits. At Vaisala the successful candidate will have the opportunity to work with interesting, motivated, and professional people within an organization that strongly supports personal growth and continued development. Please submit your application with cover letter, resume/CV and salary request by filling the online application form by June 20, 2017. Industry Electrical/Electronic Manufacturing and Renewables & Environment Employment type Full-time Experience Mid-Senior level Job function Sales Meet Vaisala Media Company Vaisala has been predicting the unpredictable for over 80 years. We are a global leader in weather and industrial measurements, and our technologies can be found in demanding environments from hospitals, national parks and data centers to airports and wind farms all over the world, and beyond, as even the Mars Rover Curiosity is equipped with our sensors. Vaisala plays an invisible yet indispensable role in people s lives worldwide by providing a range of innovative, high-quality solutions and services we simply could not do without. Headquartered in Finland, the company employs 1,600 professionals worldwide and is listed on the NASDAQ OMX Helsinki. Related posts: 35 0 0 Editor - EQ Int'l Media Network Related Posts

Job description The Energy business line of Vaisala is working to speed the adoption of wind and solar power around the world through better and more cost effective measurement technologies and information services. We are now looking for a Sales Manager for Renewable Energy Business. In this position the focus region is India and you would be working from our New Delhi India location. Your main responsibility is to be part of the team tasked with developing and growing the sales of Vaisala Renewable Energy business in your region. This role includes prospecting, investigation, consultative selling and assisting our development teams in creating a better offering for our customers. This role requires a highly motivated self-driven person who is willing to work in fast changing conditions. Key responsibilities of the role include: Sell Vaisala suite of Weather Resource Data Tools, Consulting Services and Measurement Equipment to the Renewable Energy market comprised of OEM, IPP and Financial Institutions. Manage assigned Key Accounts in your territory Create and Implement the sales strategy to win new customers Achieving sales budget and Gross Margin targets. To be successful in this role, we re seeking for a candidate with the following qualifications: Strong knowledge of the Renewable Energy (wind and solar) market specifically in the areas of Resource Assessment, Resource Measurement and Renewable Energy production forecasting. 8 years of consultative selling experience with minimum 5 years of successful sales track record in the Renewable Energy sector Knowledge of contract practices for consulting services and capital equipment sales. Good networking and influencing skills Willingness to travel Fluent English You are an outstanding Sales Manager with unstoppable drive. You are competitive by nature with ability to win. You always put the customer first. You also understand that the good co-operation with different stakeholders is a must. Further Information: We offer a challenging work environment in a growing business with competitive compensation and benefits. At Vaisala the successful candidate will have the opportunity to work with interesting, motivated, and professional people within an organization that strongly supports personal growth and continued development. Please submit your application with cover letter, resume/CV and salary request by filling the online application form by June 20, 2017. Industry Electrical/Electronic Manufacturing and Renewables & Environment Employment type Full-time Experience Mid-Senior level Job function Sales Meet Vaisala Media Company Vaisala has been predicting the unpredictable for over 80 years. We are a global leader in weather and industrial measurements, and our technologies can be found in demanding environments from hospitals, national parks and data centers to airports and wind farms all over the world, and beyond, as even the Mars Rover Curiosity is equipped with our sensors. Vaisala plays an invisible yet indispensable role in people s lives worldwide by providing a range of innovative, high-quality solutions and services we simply could not do without. Headquartered in Finland, the company employs 1,600 professionals worldwide and is listed on the NASDAQ OMX Helsinki. Related posts: 35 0 0 Editor - EQ Int'l Media Network Related Posts

Job Description: Responsible for framing Solutions for EISBG Design and develop EISBG solution prepositions Developing new Applications and Solution pitch for Business Team Provide up to date technical information , Sales collaterals and Product information to Solution Sales team Responsible for all technical aspects of infrastructure Sales cycle from pre sales discussion , solution design ,pricing and proposals to handover to support & Projects implementation department Resolve Level 3 infrastructure support issues related to design Focusing on meeting the customer s needs Provide the design and cost structure to Business Liaison with industry consultants to understand the technology trends Interact with Product teams to understand Road map and guide in requirement of the region in consultation with Business team Interact with Supply chain to provide specs for cost structure for outsource products Skill Sets & Expertise: Go getter and early opportunity spotter Innovation and creativity Strong Business analysis skills Strong interpersonal skills Team player and good leadership, communication qualities Experience: Around 12~15 Years of total experience in framing Solutions , Min 8 years experience Energy Sector Strong knowledge of Power electronics Hardware and software s Education: Bachelor Degree in Electrical or Electronics Engineering

Job Purpose To drive and implement projects related to Credit card systems Key Requirements Job Duties & Responsibilities The candidate should be spearheading one or more projects as a Project manager Take end to end responsibility for the project. Schedule assignments. Monitor, review and report project status Manage Project risks, ensure successful delivery and implementation Adhere to organizational guidelines and process Good knowledge of Credit Cards domain Requirement gathering and grooming of requirements. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication. Gathering critical information from meetings with various stakeholders and producing useful reports. Providing training, coaching, and guidance to junior staff. Education / Preferred Qualifications BE/ BTECH/MBA Core Competencies Good understanding of Project management methodology Understanding of Project management tools Possess Strong problem solving, analytical skills with an ability to handle multiple tasks & prioritize accordingly. Demonstrated ability to effectively communicate, trouble shoot, and problem solve throughout the implementation process. Excellent documentation skills. Strong knowledge on Credit Cards systems Database knowledge

Experience : 6+ Years Skills 6 + Years of Experience Certified ScrumMaster (CSM) or equivalent certification Proven experience as a Scrum Master in Agile software development environments Strong understanding of Scrum principles and practices Excellent communication, facilitation, and conflict resolution skills Background or experience in a Business Analyst (BA) role, with the ability to understand and translate business requirements into user stories Familiarity with QA processes and methodologies Ability to adapt and thrive in a dynamic, fast-paced environment Knowledge of Agile tools and practices

Location/s: Bengaluru Relocation supported: Not supported, but internal applications are welcome Working closely with the 4th line Productivity Applications team, you will help to resolve incidents, problems and assist with implementing change This role will be based in one of our Global IT Operations Centre based in either India or United Kingdom The Productivity Applications Team play a pivotal role in ensuring that our applications perform to a high level while adhering to Mott MacDonald's policies and procedures Key Duties And Responsibilities Include Provide support to Productivity Applications team Deliver an outstanding customer experience by focussing on our employees needs and providing timely resolutions with clear and regular communication Work closely with the wider Applications teams helping to define support requirements and improvements to service across Productivity Applications Act as a technical support analyst within the team for complex support issues and critical situations in the owned technology areas Assists in improving the Productivity Applications team, proposes and drives forward improvement initiatives Identify problems through analysing incident patterns and suggest enhancements to continually improve our services Understand the critical needs of the business and escalate urgent issues to minimise the impact to the business and employee productivity Ensure the IT solutions we deliver comply with Mott MacDonald standards, policies and any regulation; this includes adhering to our internal governance Essential Candidate Specification: Degree or equivalent relevant qualification in an IT related discipline or relevant industry experience Knowledge of the Microsoft 365 components and how they interact with one another Experience of SharePoint Online and MS Teams Administration Experience in supporting MS Exchange Online Excellent verbal and written English communication skills Exceptional customer service skills Experience in a service desk support role, ideally working to SLAs Desirable Knowledge of ITIL Service Management best practices, ITIL V3/V4 Experience of data migration tools such as ShareGate Experience running PowerShell scripts for administration purposes Experience in ServiceNow or similar ITSM Tools Experience of OneDrive, Power Apps, Power Automate and Power BI Experience of working in a global organization Personal Attributes Passionate about technology and learning Ability to balance demands and priorities and think clearly under pressure Attention to detail and a focus on quality Excellent conflict resolution, communication, and collaboration skills Logical and analytical approach to solving problems We Can Offer (subject To Companys Policy) Agile and safe working environment Competitive annual leave and sick leaves Group incentive scheme Group term life insurance, Workmens compensation and Group medical insurance coverage Short and Long-term Global employment opportunities Global collaboration and knowledge sharing Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments We embrace agility, flexibility and trust Location(s): Bengaluru, KA, IN Contract Type: Permanent Work Pattern: Full Time Market: Various Discipline: Information technology Job Ref: 9212 Recruiter Contact: Supriya Yadavalli

Location/s: Bengaluru Relocation supported:Not supported, but internal applications are welcome Recruiter contact: Supriya Yadavalli Working as a Desktop Services analyst you will be responsible for handling escalations from our first line team Speedy and intelligent resolution of IT incidents is the key to ensuring that Mott MacDonald can deliver on its promises to its clients you will be directly helping to us to make the world a better place to live in Key Duties And Responsibilities Include Provide support for employees their hardware, software and peripherals Deliver an outstanding customer experience by focussing on our employees needs and providing timely resolutions with clear and regular communication Provide clear updates in the IT Service Management Tool (Service Now) to enable us to work seamlessly across teams and time zones to provide a frictionless experience for our employees Continually update the knowledge base to reduce resolution times for future incidents Identify problems through analysing incident patterns and suggest enhancements to continually improve our services Understand the critical needs of the business and escalate urgent issues to minimise the impact to the business and employee productivity Ensure the IT solutions we deliver comply with Mott MacDonald standards, policies and any regulation; this includes adhering to our internal governance Essential Candidate Specification: Knowledge of endpoint hardware, networking, and hosting concepts, experience in providing support on Windows 10 or Windows 11, Office 365 services, Teams, and remote support Strong verbal and written English communication skills Experience in using Service Now or other ITSM systems Exceptional customer service skills Experience in a service desk support role, ideally working to SLAs Desirable Graduate or equivalent qualification in IT related discipline Knowledge of ITIL Service Management best practices, ITIL V3/V4 Experience in handling issues related to permissions, security, access, active directory Experience of working in a global organisation Experience of SCCM and/or Intune exposure Microsoft Azure Certification Microsoft 365 Certification Personal Attributes Passionate about technology and learning Ability to balance demands and priorities and think clearly under pressure Attention to detail and a focus on quality Excellent conflict resolution, communication, and collaboration skills Logical and analytical approach to solving problems We Can Offer (subject To Companys Policy) Agile and safe working environment Competitive annual leave and sick leaves Group incentive scheme Group term life insurance, Workmens compensation and Group medical insurance coverage Short and Long-term Global employment opportunities Global collaboration and knowledge sharing Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments We embrace agility, flexibility and trust Location(s): Bengaluru, KA, IN Contract Type: Permanent Work Pattern: Full Time Market: Various Discipline: Information technology Job Ref: 8756 Recruiter Contact: Supriya Yadavalli

What Will You Drive? As a Grievance Associate within our Customer Experience team, you will be instrumental in resolving customer complaints and inquiries effectively. This role focuses on ensuring customer satisfaction by addressing concerns with empathy, accuracy, and professionalism using our ticket management system. Who Are We Looking For? A dedicated and detail-oriented individual with strong problem-solving and communication skills. If you thrive in fast-paced environments and have a passion for enhancing the customer experience, this role is ideal for you. Key Responsibilities: Customer Complaint Resolution: Handle customer complaints and inquiries promptly and professionally. Investigate issues to determine root causes and provide effective resolutions. Communication Excellence: Respond accurately and empathetically to customer concerns via various communication channels. Maintain professionalism in all interactions to uphold the company's reputation. Complaint Management System: Log and maintain accurate records of customer interactions and resolutions in the complaint management system. Continuously monitor and update tickets to ensure timely closure. Customer Satisfaction Monitoring: Analyze trends in customer complaints to identify areas for service improvement. Collaborate with teams to enhance processes and elevate the overall customer experience. Cross-Functional Collaboration: Work with internal teams to address root causes of grievances. Proactively suggest solutions to improve systems and prevent recurring issues. Qualifications: Educational Background: Bachelors degree in any discipline is preferred . Experience: 1-4 years of experience as a Customer Service Representative, Grievance Associate, or similar role. Skills: Proficiency in customer service tools such as Zendesk or similar software. Strong verbal and written communication skills. Critical thinking and problem-solving abilities. Attention to detail with excellent organizational skills. Data analytics skills (preferred).

School : GIIS Campus : Nagpur Country : India Qualification : Bachelor in Education OverView : The primary role of a teacher is to deliver classroom instruction that helps students learn and develop students' abilities, interests and coordinate through mode of creative activities. Responsibility : Classroom Instruction & Curriculum Implementation Develop and implement age-appropriate lesson plans that align with the school’s early childhood education framework. Use a variety of teaching methods, materials, and activities to meet the individual learning needs of each child. Foster language, cognitive, and social skills through interactive play, storytelling, music, and movement. Classroom Management Establish and maintain a positive, supportive, and well-organized classroom environment. Implement classroom routines and activities that support a safe, welcoming, and engaging atmosphere for children. Guide children in building positive social skills, emotional regulation, and conflict resolution. Assessment & Individualized Learning Observe and assess children's developmental progress and learning needs regularly. Maintain records of student performance and development, identifying areas for improvement and growth. Provide individualized support to students as needed, and adapt teaching methods to accommodate diverse learning styles. Parent Communication & Collaboration Communicate regularly with parents and caregivers about their child’s progress, needs, and accomplishments. Conduct parent-teacher conferences as necessary to discuss child development and educational goals. Work collaboratively with other teachers and staff to ensure the holistic development of each child. SkillsDescription : Bachelor’s degree in Early Childhood Education, Education, or a related field (or currently pursuing). Teaching certification or licensure in early childhood education is preferred. Previous experience teaching preschool or early childhood education is highly desirable. Strong understanding of child development and early learning strategies. Creative, enthusiastic, and able to engage young learners in meaningful activities. Excellent communication and interpersonal skills, with the ability to work effectively with children, parents, and colleagues. Patient, nurturing, and committed to fostering a positive and supportive learning environment. Ability to work collaboratively within a team and contribute to a cohesive school culture. Disclaimer : Our company is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

The National Office of Risk Management (NORM) supports the implementation of programs, policies, and practices to manage RSM (or Firm) US risk. The RSM InTrust Operations (Ops) Team Senior 1 reports to the Manager 1 and assists with managing risk to the firm regarding independence requirements of regulatory bodies including the Securities Exchange Commission, Public Company Accounting Oversight Board and the American Institute of Certified Public Accountants. They will manage the intake and analysis of the relevant submissions and the review process prior to system update, including hosting phone and video calls with engagement teams to clarify updates. During off-peak periods, the Senior may directly make updates and be responsible for creating training materials, job aides and other resources to assist the team in its day-to-day activities. As a subject matter expert on the independence affiliate rules, they will also coach stakeholders on the affiliate rules. Essential Duties Maintenance of the relationships and data in RSM InTrust, the Firms independence system of record Coaching Client Engagement teams, and other stakeholders on the independence affiliate rules Identifying opportunities for, and proposing and implementing, process improvements. Monitoring their workload and ensuring assignments are timely actioned EDUCATION/CERTIFICATIONS Bachelors degree in Accounting (preferred) or other business degree TECHNICAL/SOFT SKILLS Comprehending rules, regulations, policies, and procedures (required) Facilitating coaching of stakeholders of all levels on complex regulatory matters Awareness of different independence rulesets, including SEC, PCAOB and AICPA (required) Awareness of interrelated policies, processes, and personnel (preferred) Communicating information clearly and concisely, in writing to diverse audiences across the firm and to outside professional contacts (required) Developing conflict resolution skills (required) Proficient in use of Microsoft Office products including familiarity with SharePoint as a document repository (required) Learning to identify and recommend process improvement and efficiency (required) Learning to develop and maintain applicable professional and internal contacts, resources and networks (preferred) Ability to maintain confidentiality and discretion (required) Collaborating with stakeholders via written word and phone and video discussions in English. EXPERIENCE 2+ years experience in public accounting (required), preferably with some exposure to independence considerations in professional practice. Coaching and monitoring a team in a highly standardized, process driven, environment. Familiarity with an accounting firms entity management system (required) preferably at a Big Four accounting firm (preferred) LEADERSHIP SKILLS Coaching and monitoring a team in a highly standardized environment. Monitoring team activities and proactively identifying and remediating challenges Location-Kolkata,Gurugram,Bengaluru,Hyderabad

Job ResponsibilitiesProcess and Continuous ImprovementDrive the strategy for R1 RCMs IT Asset Management (Hardware and Software) practice.Create partnerships with IT Platform Owners, End user support, ITSM, Sourcing and other relevant areas within/outside of ITEnsure quality control through the lifecycle of IT assets by developing and implementing appropriate procedures to track and manage the IT Assets.Safeguard a detailed inventory of hardware and software assets and apply the information gathered to enable immediate corrective action on vulnerabilities, strengthen policy/governance, support audits, understand the software spend and manage end of life/end of services risk avoidance.Maintain the IT asset capability to empower the organization to better manage the lifecycle of hardware and software across R1.Support audit activities that may ariseTechnology AcumenDrive features and functionality on the IT Asset Management capability (ServiceNow) to enable the IT Asset Management Processes and show the value to continue to scale and mature the services.Create and maintain governance and support the interdependencies between ITAM (IT Asset Management), APM (Application Portfolio Management) and CMDB (Configuration Management Database) across R1s ServiceNow platform.Reporting, Dashboard and AuditsGenerate and distribute various reports, including compliance reports on current assets.Identify savings opportunities for renewals, software licensing and services.Minimum Qualifications (required)Bachelors degree, preferably in Information Technology, Computer Science/Engineering, or Project Management (or equivalent years of training, work experience and education)5+ years management experience to include:Implementing new processes and functions within an IT organizationStrong facilitation, negotiation, and conflict resolution skillsProven ability to effectively drive change4+ years of hands on IT Asset Management (hardware and software) experience in large complex organizationsAdvanced knowledge of ServiceNow technology and ITAM moduleStrong technical and ITIL service management backgroundDemonstrate visible leadership and exhibit R1 leadership expectations.Build Strong relationship across IT and our business unitsGrow and develop the team by attracting, retaining, and developing talent through training, education, and mentoring.Additional QualificationsStrong business acumen and ability to understand the larger company strategyDemonstrated ability to understand complex ideas and interdependenciesManaging complex projects and technical teamsExcellent presentation and communication skills for both technical and non-technical audiencesTrack record of using quantitative and qualitative data to prioritize decision-makingLean practitioner certifications or training, as well as applicable experience in Continuous ImprovementITIL practitioner/Agile practitioner Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook Location - Noida,Chennai,Hyderabad,Bengaluru

TitleProject Lead Responsibilities: Achieve defined project milestones, analyze and assess project risks, and plan and control risk-related measures. Lead projects through all PLM phases, including setup, planning, driving, and controlling execution. Ensure overall project monitoring, reporting, and timely feedback with all stakeholders. Manage change requests regarding project goals (schedule, cost, content, and quality). Report project status to management and other stakeholders. Identify and assign project team (with Line Manager), set goals, and build a cohesive team. Ensure required project working environment and setup, including procurement of equipment and relevant software tools. Identify opportunities to improve productivity and efficiency with lower costs for the customer. Ensure optimized quality processes and encourage team participation in process improvements. Consolidate and mitigate risks from multiple projects and manage risks proactively. Ensure compliance with partners and organizational processes. Set clear expectations of business integrity as per organizational guidelines and support awareness, intervention, and reporting of non-compliant behavior. Represent the project in internal and external audits. Demonstrate good organizational skills and lead multiple projects with multiple teams simultaneously. Coordinate with Product Owners for backlog management, concept grooming, and continuous delivery of features. Coordinate with Product Manager Owners for product roadmap, priorities, end-user footprint, escalations, and usage dashboards. Coordinate with Architects for architecture backlog management, prototypes, and technical grooming. Guide and facilitate sprint ceremonies to consistently achieve sprint goals (planning, reviews, retrospectives, demos, daily stand-ups, and stakeholder meetings). Protect the scrum team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog and project timeline. Define, monitor, and control project and product metrics to meet goals (e.g., sprint/release burn down, velocity, defects). Ensure projects meet deadlines. Maintain a live project risk register and design mitigation and contingency plans. Oversee all project documentation and ensure documentation quality is maintained. Guide the team with Agile/Lean principles and practices (e.g., thin slicing, reduce waste, value stream mapping, structured problem solving) to deliver value frequently and regularly to customers. Coach, mentor, and foster a culture of transparency, continual improvement, and self-organization within the team. Build trust and create a positive environment by empowerment, facilitating discussions, decision-making, and conflict resolution with an emphasis on problem-solving. Ensure sprint deliverables adhere to quality and regulatory guidelines. Exposure to medical domain processes and practices. Required Skills: Minimum of 10+ years of experience in Software Development & Project Management with successful demonstration of job-specific and key responsibilities. Minimum of 5 years of successful project management of software development projects. Knowledge of requirements engineering and backlog management. Experience in Conflict Management, Escalation Management, Leadership, and Management Methods. Proficiency in project management tools and techniques (e.g., Excel, Azure DevOps for backlog management, WBS, Estimation techniques, RCA tools, RACI Matrix, Risk Management Techniques). Certification from the organization on Project Management- RDPM, Type S or above preferred. Ability to effectively manage risks, communications, and stakeholders. Ability to work across multiple project teams to resolve dependencies and ambiguous situations. Knowledge/experience in expert functions like Software Development, Design, and Software Testing. Knowledge of best practices and latest trends in Agile software project management (e.g., continuous release, Agile Trains, SAFE, Scrum). Ability to build dashboards for stakeholders visibility on project status, customer footprint, customer escalations, product roadmap. Sound knowledge of SDLC and Software Engineering Processes. Ability to work independently and within a group/team environment. Demonstrate high levels of leadership and ability to influence team members. Critical thinking skills for resolving cross-functional problems. Ability to align and drive project team on customer centricity.

: Key Responsibilities: Own, manage and prioritize requirements in the product life cycle from definition to phase-out. Define platform requirements for native, on-premise, and cloud deployments. Provide clear direction, context, and priorities to development teams. Collaborate closely with key internal stakeholders and engage with external stakeholders. Focus Areas: Must - Healthcare market. Product knowhow and customer understanding. Must - Sound knowledge of Clinical Workflows and Healthcare IT, especially in the area of Radiology. Must - Healthcare Industry standards like DICOM and IHE. Must - Good understanding of software systems categorized as Medical Device. Must - Basic understanding of Legal regulations and standards applicable for medical devices, affecting safety aspects(i.e. FDA 21CFR820QSR, ISO 13485). Must - Platform Scalability & ModernizationEnable flexible architecture supporting hybrid cloud, containerization, and orchestration (e.g., Kubernetes). Must - Azure ExpertiseDeep knowledge of Azure services (Data Lake Storage, SQL, Data Factory, Synapse) and cloud cost management. Must - Data Lake ArchitectureProficient in data ingestion, storage formats (Parquet, Delta Lake), and multi-zone design (raw, curated, analytics). Nice to have - SQL & DatabasesStrong SQL skills with experience in database design, optimization, and complex queries. Nice to have - Qlik BI ToolsSkilled in Qlik Sense/QlikView for data modeling, transformation, and dashboard/report development. Nice to have - Exposure to agile methodology What are my tasks Gather, prioritize, create & communicate stakeholder and market requirements & S/W specifications Guide and support development teams, resolving conflicts and answering questions Manage all the Agile methodology practices related to requirements engineering and product definition Provide input to project management and support rollout activities such as training, presentations, and workshops What do I need to know to qualify for this job QualificationA Bachelors / masters degree in engineering and / or MCA or equivalent. Work Experience12 to 15 years

1. Gitlab CI/CD Management and Enhancement 2. Gitlab Pipeline Setup 3. Gitlab Pipeline Issue Troubleshooting 4. Golden Images/Gitlab Docker executor Images Management 5. Snyk and Prisma Scan Integration in Gitlab 6. Requirement Gathering for the Pipeline 7. Proficiency in Git and GitLab workflows (e.g., branching, merging, resolving conflicts). 8. Strong programming skills in relevant languages (e.g. shell, Python). 9. Experience with CI/CD pipelines and automation tools. 10.Knowledge of DevOps practices and tools. 11.Familiarity with containerization e.g. Docker 12.Strong problem-solving and debugging skills. 13. Collaboration with multiple application team. 14. Explore and implement new GitLab features to improve team productivity. 15. Suggest and implement improvements to existing workflows and pipelines. 16. Stay updated with GitLab's latest updates, features, and best practices. 17. Security best practices in code and pipelines.