758 Conflict Resolution Jobs - Page 28

The role of a Senior Manager Business Excellence is to contribute to the overall client satisfaction, retention and account profitability objectives by ensuring the operational performance standards for assigned accounts are met and enhanced. Job title: Senior Manager Business Excellence Job Description: Education: Any Graduate or Post Graduate Experience: 10+ Years experience in Business Excellence, BE & overall management Roles & Responsibilities: Responsible for creating culture of Business Excellence across the program. Manage and implement Business Excellence methodology Working closely with Stakeholder to understand requirements and critical areas ensuring appropriate standard of Business Excellence monitoring and measurement is implemented to achieve exceptional Business Excellence Proactive management of identifying trends, producing root cause analysis and providing solutions Innovate and improve processes To periodically conduct reviews and track performance of QA To work closely with operations & training Awareness and usage of tools to bring about immersive learning environment Implement robust monitoring of internal QA and maintains an efficient performance management system Report and Analysis for MBR & QBR Excellent communication skills Leadership ability Outstanding organizational skills Drive team to achieve process Service Level Agreements / metrics on productivity and Business Excellence within the established timelines Share status reports with business leaders for review on a periodic basis. Ensure adherence to engagement plans for team members. Identify opportunity areas for improvement in Business Excellence & productivity Conduct performance appraisals for team members Follow the performance management grid & take immediate steps for any variance Ensure performance report (presentation/visual boards) is shared with team on a regular basis Ensure successful execution of the plans & strategies as laid out by management time to time. Engage with other processes to understand and implement best practices. Total Business Excellence Management Skills : In-depth understanding of the healthcare industry, including the various sectors, service delivery models, payer systems, and healthcare trends. Comprehensive knowledge of healthcare regulations, such as HIPAA, ACA, and relevant state-specific laws, to ensure compliance and mitigate legal risks. Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Ability to improve and/or transform teams processes across functions within the organization. Ability to understand basic data and take appropriate action. Ability to drive individual and team efficiency and productivity through effective and efficient metric management. Ability to coach, train, and motivate employees and evaluate their performance. Ability to strategically lead and develop team towards improved performance. Ability to delegate and manage workloads and projects across functions within the organization. Ability to successfully drive continuous improvement efforts by leading various work streams related to call center metrics and monitoring tools. Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions. Excellent presentation and client interaction skills. Thorough understanding of day-to-day Healthcare operation challenges and work around Detailed understanding of Healthcare (Processing level) Demonstrate strong organizational skills, attention to detail, good verbal, and written communication skills Process improvement experience Location: HyderabadIndia Back Button Refresh Tap to unmute If playback doesnt begin shortly, try restarting your device. This video is unavailable More videos on YouTube An error occurred while retrieving sharing information. Please try again later.

Join us as a Scrum Master We re looking for an experienced Scrum Master to drive a culture of continuous improvement You ll make sure that your team lives by the values of Scrum, empowering them to become high performing to increase the productivity, transparency, frequency and quality of delivery Hone your project skills as you work with talented people in collaborative and innovative environment, with access to the banks Agile community, experts and events Were offering this role at vice president level What youll do This role will see you coaching and guiding your team to perform at their highest level and at a sustainable pace. You ll remove any impediments to progress, facilitate meetings, protect the team from outside influences or distractions and work with the product owner to make sure that the product backlog is in good shape and ready for the next sprint. Your responsibilities will include: Acting as process owner for the team, and maintaining the relationship with the projects key stakeholders Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged Facilitating discussion, decision making, and conflict resolution Encouraging the team to build relationships to promote internal and external communication, improving transparency, and sharing information with all interested parties The skills youll need Were looking for someone with experience of successful Scrum adoption along with a Scrum Master certification. Youll need to act as Scrum process owner for the team and maintain the relationship with the platform s key stakeholders, facilitate and manage PI/Sprint planning, retrospective and other agile ceremonies for the feature teams . You ll also need knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency, as well as experience of building a culture of transparency within feature teams by empowering individuals and inspiring a collaborative team performance. Well look to you to demonstrate: A background in coaching and helping the team to become high performing teams, increasing productivity, ensure quality of delivery through clear definition of done and drive continuous improvement through lesson learnt in the Scrum retrospective calls Experience of changing organizational, team or department mindsets and structure An understanding and r emove any impediments to progress, facilitate meetings, protect the team from outside influences or distractions and work with the product owner to make sure the product backlog is in good shape and ready for the next sprint Certified in relevant certifications for Agile Scrum Master role Experience of automated testing frameworks Hours 45 Job Posting Closing Date: 27/05/2025

Join us as a Scrum Master We re looking for an experienced Scrum Master to drive a culture of continuous improvement You ll make sure that your team lives by the values of Scrum, empowering them to become high performing to increase the productivity, transparency, frequency and quality of delivery Hone your project skills as you work with talented people in collaborative and innovative environment, with access to the banks Agile community, experts and events Were offering this role at vice president level What youll do This role will see you coaching and guiding your team to perform at their highest level and at a sustainable pace. You ll remove any impediments to progress, facilitate meetings, protect the team from outside influences or distractions and work with the product owner to make sure that the product backlog is in good shape and ready for the next sprint. Your responsibilities will include: Acting as process owner for the team, and maintaining the relationship with the projects key stakeholders Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged Facilitating discussion, decision making, and conflict resolution Encouraging the team to build relationships to promote internal and external communication, improving transparency, and sharing information with all interested parties The skills youll need Were looking for someone with experience of successful Scrum adoption along with a Scrum Master certification. Youll need to act as Scrum process owner for the team and maintain the relationship with the platform s key stakeholders, facilitate and manage PI/Sprint planning, retrospective and other agile ceremonies for the feature teams . You ll also need knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency, as well as experience of building a culture of transparency within feature teams by empowering individuals and inspiring a collaborative team performance. Well look to you to demonstrate: A background in coaching and helping the team to become high performing teams, increasing productivity, ensure quality of delivery through clear definition of done and drive continuous improvement through lesson learnt in the Scrum retrospective calls Experience of changing organizational, team or department mindsets and structure An understanding and r emove any impediments to progress, facilitate meetings, protect the team from outside influences or distractions and work with the product owner to make sure the product backlog is in good shape and ready for the next sprint Certified in relevant certifications for Agile Scrum Master role Experience of automated testing frameworks Hours 45 Job Posting Closing Date: 27/05/2025

Description We are seeking a Customer Service Executive to leading packaging industry located in VAPI, Gujarat. The ideal candidate will have 2-4 years of experience in customer service and a passion for helping customers. You will play a crucial role in ensuring customer satisfaction by providing exceptional support and solutions. Responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support Skills and Qualifications 2-4 years of experience in customer service or related field. Any Degree Strong verbal and written communication skills in English and local languages. Strong organizational skills and attention to detail. Basic knowledge of product or service offerings to assist customers effectively.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Were seeking a dynamic and customer-oriented Assistant Manager to lead our Facilities Helpdesk Operations. This role combines technical expertise with people management skills to ensure efficient helpdesk operations and superior customer service delivery. Key Responsibilities: Team Leadership Development Lead, train, and mentor helpdesk team members Create and implement training schedules and development programs Monitor team performance and provide regular feedback (weekly, monthly, quarterly) Maintain team morale and promote a positive work environment Oversee daily helpdesk operations and ensure smooth workflow Develop and maintain Standard Operating Procedures (SOPs) Monitor and ensure compliance with Service Level Agreements (SLAs) Track ticket aging and coordinate with site managers for timely resolution Implement process improvements and standardization initiatives Develop and track key performance indicators (KPIs) Collaborate with analysts on monthly dashboard creation Prepare comprehensive helpdesk reports and presentations Set and monitor performance benchmarks Track and improve customer satisfaction scores Handle escalated customer complaints Implement strategies to enhance customer experience Drive initiatives to increase survey response rates Maintain strong relationships with key stakeholders Required Qualifications: Bachelors degree in relevant field with at least minimum 2 years of experience in helpdesk management Strong proficiency in MS Office Suite and helpdesk management systems Excellent verbal and written communication skills Proven track record in team leadership Essential Skills: Problem-solving and analytical thinking Customer service orientation Project management Process improvement Conflict resolution Team leadership and motivation Time management and prioritization Desired Attributes: Strong interpersonal skills Results-oriented mindset Ability to work under pressure Adaptability and flexibility Proactive approach to challenges What We Offer: Competitive compensation package Professional development opportunities Collaborative work environment Career advancement potential Comprehensive benefits package Location: On-site -Hyderabad, TS Scheduled Weekly Hours: 40 Job Tags: GREF If this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Company Overview Neuraleap Technologies Group is a pioneering company in the tech industry, committed to innovative solutions and exceptional client service. Our mission is to enhance human potential through technology, fostering a culture of collaboration, integrity, and continuous improvement. We value diversity, creativity, and a passion for excellence, and we strive to create an inclusive work environment where all employees can thrive. Role Responsibilities Manage the recruitment process, including job postings, candidate screening, and interviewing. Develop and implement HR policies and procedures to align with company goals. Facilitate employee onboarding and orientation programs to ensure a smooth transition for new hires. Handle employee relations issues, providing guidance and support to resolve conflicts. Conduct performance evaluations and assist in the development of performance improvement plans. Maintain accurate employee records and manage HR databases. Coordinate and deliver training sessions to enhance employee skills and knowledge. Support compliance with labor laws and regulations, ensuring company policies are up to date. Oversee compensation and benefits administration, including payroll management. Provide analytical reports on employee performance, recruitment, and retention metrics. Collaborate with management to identify staffing needs and develop recruitment strategies. Implement employee engagement initiatives to foster a positive work environment. Participate in HR projects and initiatives that promote organizational effectiveness. Serve as a key point of contact for employee inquiries regarding policies and procedures. Support the development of succession planning and talent management strategies. Qualifications Bachelors degree in Human Resources, Business Administration, or a related field. 5+ years of experience in HR management or a similar role. Strong understanding of labor laws and HR best practices. Excellent interpersonal and communication skills. Proven ability to handle confidential information with discretion. Skilled in conflict resolution and employee mediation. Experience with HR software and databases. Demonstrated ability to manage multiple projects and meet deadlines. Strong analytical skills and attention to detail. Knowledge of compensation and benefits systems. Proficient in Microsoft Office Suite. Ability to work collaboratively in a team-oriented environment. Strong problem-solving skills and critical thinking abilities. Adaptable to changing work environments and priorities. Commitment to professional development and staying current with HR trends. Previous experience in a tech or startup environment is a plus.

Company Overview: Neuraleap Technologies Group is an innovative organization dedicated to harnessing the power of technology to optimize human potential. Our mission is to empower businesses through strategic human resource management, providing tailored solutions that foster talent, enhance employee engagement, and drive organizational success. We value integrity, collaboration, and a culture of continuous improvement, striving to create an environment where every employee can thrive. Role Responsibilities: Collaborate with leadership to align HR strategy with overall business objectives. Manage full-cycle recruitment processes to attract and select top talent. Develop and implement effective onboarding programs for new employees. Facilitate employee performance evaluations and development plans. Oversee employee relations by addressing issues and resolving conflicts. Advise management on HR policies, procedures, and best practices. Support organizational change initiatives and workforce planning. Analyze HR metrics and workforce data to inform decision-making. Design and deliver training programs to enhance employee skills. Promote a culture of diversity, equity, and inclusion within the workplace. Implement and monitor employee engagement initiatives. Conduct exit interviews to gain insights for future improvements. Assist in developing and managing HR budgets effectively. Provide guidance on compliance with labor laws and regulations. Participate in HR projects and initiatives as needed. Qualifications: Bachelor s degree in Human Resources, Business Administration, or related field. Minimum 5 years of experience in HR or as a Business Partner. Strong knowledge of HR policies, procedures, and best practices. Excellent interpersonal and communication skills. Proven ability to manage multiple projects and deadlines. Analytical mindset with the capability to interpret data. Experience with employee engagement and performance management strategies. Demonstrated experience in conflict resolution and negotiation. Knowledge of current labor laws and compliance regulations. Proficiency in HR software and Microsoft Office Suite. Ability to facilitate training and development sessions. Strong project management skills. Ability to work collaboratively with diverse teams. Exceptional problem-solving capabilities. Understanding of workforce planning and organizational development.

Des-Phone Banking Officer Direct Bank Payroll Work Location - Thane/Airoli/Andheri/Vashi/Belapur Attend inbound calls, resolve queries, ensure customer satisfaction, and cross-sell banking products. Call 9137797705 Hrutika www.hyfly.in Required Candidate profile Graduate with 1–2 yrs experience, strong communication skills, flexible for 24/7 shifts, team player, and customer-focused.

Des-Phone Banking Officer Direct Bank Payroll Handle inbound calls for Retail Liabilities & Credit Cards resolve queries ensure customer satisfaction cross-sell banking products maintain quality & compliance Call 9773553319 Simran www.hyfly.in Required Candidate profile Graduate with good communication skills, flexible for 24/7 shifts, customer-focused, team player, and quick learner. Team player, and customer-focused.

MIn 1-3 years of experience in claims and dispute resolution, Insurance claims, conflict resolution, fraud or risk investigations, and/or crisis management(Strong in depth insurance background) 2+ yrs exp in customer service with calling experience Required Candidate profile Excellent communication required Language proficiency in English Pls Call Vikas 8527840989 Email vikasimaginators@gmail.com Shift window- 3 pm to 3 am (9 hour shift) with 5 days work CTC upto 10L

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Regional Security Lead, assigned to a specific client, will work closely with the Global Security Operations team to assist in regional projects for tasks related to strategic security, intelligence support and drafting of high-level stakeholder communications. Responsibilities Field Support & Rapid Response : Provide timely response and resolution to field-related security incidents involving BDAs or merchant disputes. Police & Legal Liaison : Handle cases involving police complaints or detentions; coordinate with legal teams and ensure BDAs are represented and protected. Documentation & Reporting : Maintain real-time incident logs and share weekly reports with security leadership. Conflict Resolution : Mediate merchant issues, manage public complaints, and de-escalate on-ground tensions. Risk Scanning & Prevention : Identify risk-prone areas and provide proactive advisories to the business team. Emergency Management : Trigger escalation protocols during crises involving violence, mob presence, or reputational risk. Training & Awareness : Conduct safety and awareness workshops for BDAs on handling adverse situations and reporting procedures. Cross-functional Coordination : Collaborate with Legal, HR, and Operations for resolution and preventive action. Stakeholder Engagement : Build rapport with local law enforcement and merchants to enable smooth business operations. All other duties, as assigned. Qualifications Minimum 4–6 years of experience in security operations, field risk management, or law enforcement. Preferred experience in fast-paced retail, fintech, or e-commerce environments. Strong crisis handling, negotiation, and interpersonal communication skills. Familiarity with local laws, FIR/NCR procedures, and police protocols. Ability to operate on-field during emergencies, including odd hours. Comfortable using digital tools for reporting and communication (Excel, WhatsApp-based tracking, etc.). Fluency in English and local/regional language is a must. Must-Have Attributes High situational awareness Quick decision-making and calm demeanor under pressure Professional integrity and discretion Flexibility to travel across zones as required Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. Regular computer usage. Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations. Exposure to sensitive and confidential information. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. ? Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CI’s are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries ? Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits ? KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. ? Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. ¢ The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. ¢ Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. ¢ Ensuring that all CIs are accurately registered ¢ Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System ¢ Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB ¢ Creating reports and analyses the CMDB when requested by the Configuration Manager ¢ Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own ¢ Ensuring that authorized procedures and work practices are followed ¢ Own the SACM process end to end ¢ Make sure all changes to the CIs and the CMS are controlled, audited and reported ¢ Make sure the CMS is up-to-date ¢ Define the naming conventions for the CIs ¢ Own the CMS ¢ All updates to the CMS go through the Configuration Manager ¢ Take control of both the software and hardware CIs ¢ Control of all assets and liaison with the procurement team is one of the key responsibilities ¢ Define the asset disposal policy along with the customer ¢ Work closely with the change and release team to make sure the CMS is up-to-date ¢ Conduct scheduled and also ad hoc audits of the CIs ¢ Define an audit policy and audit process covering local as well as remote CIs ¢ Handle discrepancies resulting out of the audits ¢ Maintain libraries or other storage areas to hold CIs ¢ Safeguard the integrity of the logic of the CMDB and associated libraries ? ¢ Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits ? KEY SKILLS AND COMPETENCIES ¢ Good analytic and decision-making skills. ¢ Good communication skills. ¢ Good presentation skills. ¢ Must have conflict resolution abilities. ¢ Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines ¢ IT hardware and Software setup, management and troubleshooting capabilities ¢ Configuration Management experience on document control, source code management, and Defect Management tools ¢ Should be able to create a CMDB repository ¢ Should have understanding of the software development lifecycle ¢ Experience of working in a multi-site environment ¢ Extensive experience with SCM tools and with build automation software ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Python (Programming Language) Good to have skills : NA Educational Qualification : Minimum 15 years of full time education Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have Skills :Python (Programming Language)Good to Have Skills : Job Requirements :Key Responsibilities :Design, build, and configure applications to meet business process and application requirements using Python.- Develop and test software applications, ensuring high-quality code and adherence to coding standards.- Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to ensure successful project delivery.- Troubleshoot and debug applications, identifying and resolving technical issues as needed. Technical Experience :Must To Have Skills:Proficiency in Python programming language.- Good To Have Skills:Experience with Python frameworks and libraries such as Django, Flask, and NumPy.- Strong understanding of software development principles and best practices.- Experience with software development tools such as Git, JIRA, and Jenkins.- Experience with database technologies such as SQL and NoSQL.- Solid grasp of software testing methodologies and tools, including unit testing and integration testing. Professional Attributes :1:Strong team facilitation skills2:Strong interpersonal skills including conflict resolution skills 3:Excellent oral and written communication skills with all levels of the organization Educational Qualification:Minimum 15 years of full time education Additional Information : Qualification Minimum 15 years of full time education

About The Role Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. ? Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CI’s are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries ? Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits ? KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software ? Mandatory Skills: ITIL - IT Hardware Asset Management. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. ? Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CI’s are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries ? Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits ? KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software ? Mandatory Skills: ITIL - IT Hardware Asset Management. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. ? Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CI’s are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries ? Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits ? KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software ? Mandatory Skills: ITIL - IT Hardware Asset Management. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. ? Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CI’s are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries ? Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits ? KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software ? Mandatory Skills: Software Asset Management. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Do RESPONSIBILITIES Populating the CMDB Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Configuration Baselines are taken and protected Triggering an auditing process on the CMDB Implementing a Communications plan upon changes in the CMDB, using the RACI model. Ensuring backups are taken as appropriate Considering the usage of a Definitive Media Library as appropriate. Making recommendations for Service Improvement Plans Ensuring the Service Asset and Configuration process is performed as designed. Developing a Service Asset and Configuration Management process m Ensuring the Service Asset and Configuration Management process is fit for purpose. Ensuring process description meets objectives Sponsorship, design, and continual improvement of the process and its metrics. F ollowing the organization's policies relating to employment ? KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software ? ? ? Mandatory Skills: Software Asset Management. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Do RESPONSIBILITIES Populating the CMDB Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Configuration Baselines are taken and protected Triggering an auditing process on the CMDB Implementing a Communications plan upon changes in the CMDB, using the RACI model. Ensuring backups are taken as appropriate Considering the usage of a Definitive Media Library as appropriate. Making recommendations for Service Improvement Plans Ensuring the Service Asset and Configuration process is performed as designed. Developing a Service Asset and Configuration Management process m Ensuring the Service Asset and Configuration Management process is fit for purpose. Ensuring process description meets objectives Sponsorship, design, and continual improvement of the process and its metrics. F ollowing the organization's policies relating to employment ? KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software ? ? ? Mandatory Skills: Software Asset Management. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Do RESPONSIBILITIES Populating the CMDB Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Configuration Baselines are taken and protected Triggering an auditing process on the CMDB Implementing a Communications plan upon changes in the CMDB, using the RACI model. Ensuring backups are taken as appropriate Considering the usage of a Definitive Media Library as appropriate. Making recommendations for Service Improvement Plans Ensuring the Service Asset and Configuration process is performed as designed. Developing a Service Asset and Configuration Management process m Ensuring the Service Asset and Configuration Management process is fit for purpose. Ensuring process description meets objectives Sponsorship, design, and continual improvement of the process and its metrics. F ollowing the organization's policies relating to employment ? KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software ? ? ? Mandatory Skills: Software Asset Management. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Overview As a HR Business Partner (HRBP) at PepsiCo India GCC, you will serve as a strategic advisor to leadership, driving the people agenda to achieve business transformation and sustainable growth. You will lead the design and execution of HR strategies that enhance talent pipeline, and culture while ensuring alignment with PepsiCos global S&T priorities. This role demands a balance of strategic vision, executive influence, and operational excellence to deliver solutions in a complex, matrixed environment. This role requires a mix of strategic thinking and hands-on execution to drive business results Responsibilities Business Partnership: Act as atrusted advisorto functional leaders, providing data-driven insights. Partner with business leaders to understand their objectives, challenges, and people needs. Diagnose functional and org challengesand roll out HR interventions drive engagement and agility. Provide guidance on HR strategies that support business goals and operational effectiveness Lead cross-functional initiatives to align HR priorities withFP&A and GCC (Global Capability Center)objectives. Talent Management: Leadscale talent initiatives with a focus on cultural adoption and employee experience. Support in talent management processes including talent reviews, leadership development. Identify gaps and create solutions to build and sustain a high-performance culture. Develop and implement strategies to attract, retain, and develop top talent. Coach senior leaderson change leadership, team dynamics, and stakeholder management. Employee Experience & Culture: Foster a culture of engagement and drive inclusion for growth Leverage OHS (Organizational Health Survey) insights to address systemic issues and elevate manager effectiveness. Work with managers to improve employee satisfaction (OHS org health), retention, and productivity. Manage and execute programs that improve organizational culture and employee morale. Innovate retention strategies Change Management Support business transformation and change initiatives, ensuring smooth transitions for employees and teams. Advise on organizational design and structure to ensure efficiency and alignment with business goals. Provide coaching to leaders and managers to build their leadership capabilities and improve team effectiveness. Employee Relations & Conflict Resolution: Act as a trusted advisor in handling employee relations issues and conflict resolution. Ensure compliance with legal and regulatory requirements, internal policies, and ethical standards. HR Metrics & Reporting: Utilize HR analytics to assess trends, provide insights, and recommend actions to improve business and people outcomes. Monitor and track key HR metrics (e.g., turnover, engagement, performance) and implement corrective actions as needed. Learning & Development: Collaborate with Learning & Development teams to create and implement training programs to develop the skills of managers and employees. Promote continuous learning and professional growth within teams. HR Operations Collaboration: Workhand-in-hand with HR Operationsto ensure flawless execution of core HR processes (payroll, benefits, mobility, compliance) for GCC/FP&A teams. Partnership with Global HRBP: Align GCC/ICC people strategies with PepsiCo's global FP&A HR agenda Leadershipas a HRLT member lead critical HR projects Other accountabilities Ensure policy consistency/compliance Provide career coaching for local talent, with emphasis on developing new manager talent Partner with TA to identify local sources of talent and evaluate candidates for hiring Partner with Global HR COEs to Execute tools/ programs to drive employee engagement Execute communications Develop local/ Functional succession plans Play an active role in PepsiCo values/ culture/ engagement work (leveraging COE work for local activation) Key skills Able to build trust & sustainable interpersonal relationships with multiple stakeholders Ability to handle large employee scope Agility Ability to influence business leaders at executive level Business Partnering & consulting skills Matrix Management Coaching & Facilitation skills Strong HR execution skills Qualifications Experience: Minimum 7-10 years of progressive HR experience in a business partner or generalist role, ideally within a fast-paced global or multinational organization. Education: MBA in HR is must Skills: Strong business acumen with the ability to translate business needs into actionable HR strategies. Proven ability to influence senior leadership and manage complex HR projects. Excellent communication, interpersonal, and presentation skills. Strong problem-solving, analytical, and conflict resolution skills. Experience with HRIS systems and HR metrics/reporting. Competencies: Strategic thinker with the ability to execute and deliver results. High emotional intelligence, with strong listening and empathy skills. Adaptable and comfortable navigating ambiguity and change. Focused on delivering high-quality HR services with attention to detail and urgency.

Overview As a Human Resources Business Partner (HRBP) at PepsiCo, you will work closely with business leaders and teams to drive the people agenda and provide strategic HR support. You will play a pivotal role in aligning HR practices with business objectives, ensuring a high-performing, engaged, and inclusive workforce. This role requires a mix of strategic thinking and hands-on execution to drive business results through talent management, employee relations, and more. Responsibilities Business Partnership Partner with business leaders to understand their objectives, challenges, and people needs. Provide guidance on HR strategies that support business goals and operational effectiveness. Influence leadership decisions with data-driven insights and HR best practices. Talent Management Support in talent management processes including talent reviews, leadership development. Identify gaps and create solutions to build and sustain a high-performance culture. Develop and implement strategies to attract, retain, and develop top talent. Employee Engagement & Culture Foster a culture of engagement and drive inclusion for growth Work with managers to improve employee satisfaction (OHS org health), retention, and productivity. Manage and execute programs that improve organizational culture and employee morale. Change Management Support business transformation and change initiatives, ensuring smooth transitions for employees and teams. Advise on organizational design and structure to ensure efficiency and alignment with business goals. Provide coaching to leaders and managers to build their leadership capabilities and improve team effectiveness. Employee Relations & Conflict Resolution Act as a trusted advisor in handling employee relations issues and conflict resolution. Ensure compliance with legal and regulatory requirements, internal policies, and ethical standards. HR Metrics & Reporting Utilize HR analytics to assess trends, provide insights, and recommend actions to improve business and people outcomes. Monitor and track key HR metrics (e.g., turnover, engagement, performance) and implement corrective actions as needed. Learning & Development Collaborate with Learning & Development teams to create and implement training programs to develop the skills of managers and employees. Promote continuous learning and professional growth within teams. Qualifications ExperienceMinimum 2-5 years of progressive HR experience in a business partner or generalist role, ideally within a fast-paced global or multinational organization. EducationBachelors degree in Human Resources, Business, Psychology, or related field; advanced degree (e.g., MBA, HR certifications) preferred.

TitleProject Lead Responsibilities: Achieve defined project milestones, analyze and assess project risks, and plan and control risk-related measures. Lead projects through all PLM phases, including setup, planning, driving, and controlling execution. Ensure overall project monitoring, reporting, and timely feedback with all stakeholders. Manage change requests regarding project goals (schedule, cost, content, and quality). Report project status to management and other stakeholders. Identify and assign project team (with Line Manager), set goals, and build a cohesive team. Ensure required project working environment and setup, including procurement of equipment and relevant software tools. Identify opportunities to improve productivity and efficiency with lower costs for the customer. Ensure optimized quality processes and encourage team participation in process improvements. Consolidate and mitigate risks from multiple projects and manage risks proactively. Ensure compliance with partners and organizational processes. Set clear expectations of business integrity as per organizational guidelines and support awareness, intervention, and reporting of non-compliant behavior. Represent the project in internal and external audits. Demonstrate good organizational skills and lead multiple projects with multiple teams simultaneously. Coordinate with Product Owners for backlog management, concept grooming, and continuous delivery of features. Coordinate with Product Manager Owners for product roadmap, priorities, end-user footprint, escalations, and usage dashboards. Coordinate with Architects for architecture backlog management, prototypes, and technical grooming. Guide and facilitate sprint ceremonies to consistently achieve sprint goals (planning, reviews, retrospectives, demos, daily stand-ups, and stakeholder meetings). Protect the scrum team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog and project timeline. Define, monitor, and control project and product metrics to meet goals (e.g., sprint/release burn down, velocity, defects). Ensure projects meet deadlines. Maintain a live project risk register and design mitigation and contingency plans. Oversee all project documentation and ensure documentation quality is maintained. Guide the team with Agile/Lean principles and practices (e.g., thin slicing, reduce waste, value stream mapping, structured problem solving) to deliver value frequently and regularly to customers. Coach, mentor, and foster a culture of transparency, continual improvement, and self-organization within the team. Build trust and create a positive environment by empowerment, facilitating discussions, decision-making, and conflict resolution with an emphasis on problem-solving. Ensure sprint deliverables adhere to quality and regulatory guidelines. Exposure to medical domain processes and practices. Required Skills: Minimum of 10+ years of experience in Software Development & Project Management with successful demonstration of job-specific and key responsibilities. Minimum of 5 years of successful project management of software development projects. Knowledge of requirements engineering and backlog management. Experience in Conflict Management, Escalation Management, Leadership, and Management Methods. Proficiency in project management tools and techniques (e.g., Excel, Azure DevOps for backlog management, WBS, Estimation techniques, RCA tools, RACI Matrix, Risk Management Techniques). Certification from the organization on Project Management RDPM, Type S or above preferred. Ability to effectively manage risks, communications, and stakeholders. Ability to work across multiple project teams to resolve dependencies and ambiguous situations. Knowledge/experience in expert functions like Software Development, Design, and Software Testing. Knowledge of best practices and latest trends in Agile software project management (e.g., continuous release, Agile Trains, SAFE, Scrum). Ability to build dashboards for stakeholders"™ visibility on project status, customer footprint, customer escalations, product roadmap. Sound knowledge of SDLC and Software Engineering Processes. Ability to work independently and within a group/team environment. Demonstrate high levels of leadership and ability to influence team members. Critical thinking skills for resolving cross-functional problems. Ability to align and drive project team on customer centricity.

About The Role : Key Responsibilities: Own, manage and prioritize requirements in the product life cycle from definition to phase-out. Define platform requirements for native, on-premise, and cloud deployments. Provide clear direction, context, and priorities to development teams. Collaborate closely with key internal stakeholders and engage with external stakeholders. Focus Areas: Must - Healthcare market. Product knowhow and customer understanding. Must - Sound knowledge of Clinical Workflows and Healthcare IT, especially in the area of Radiology. Must - Healthcare Industry standards like DICOM and IHE. Must - Good understanding of software systems categorized as Medical Device. Must - Basic understanding of Legal regulations and standards applicable for medical devices, affecting safety aspects(i.e. FDA 21CFR820QSR, ISO 13485). Must - Platform Scalability & ModernizationEnable flexible architecture supporting hybrid cloud, containerization, and orchestration (e.g., Kubernetes). Must - Azure ExpertiseDeep knowledge of Azure services (Data Lake Storage, SQL, Data Factory, Synapse) and cloud cost management. Must - Data Lake ArchitectureProficient in data ingestion, storage formats (Parquet, Delta Lake), and multi-zone design (raw, curated, analytics). Nice to have - SQL & DatabasesStrong SQL skills with experience in database design, optimization, and complex queries. Nice to have - Qlik BI ToolsSkilled in Qlik Sense/QlikView for data modeling, transformation, and dashboard/report development. Nice to have - Exposure to agile methodology What are my tasks? Gather, prioritize, create & communicate stakeholder and market requirements & S/W specifications Guide and support development teams, resolving conflicts and answering questions Manage all the Agile methodology practices related to requirements engineering and product definition Provide input to project management and support rollout activities such as training, presentations, and workshops What do I need to know to qualify for this job? QualificationA Bachelors / masters degree in engineering and / or MCA or equivalent. Work Experience12 to 15 years