Community Manager

The Hub Manager will be responsible for maintaining a positive and productive community by planning and executing programs and events, communicating with members, and overseeing the day-to-day operations of the co-working space. The Hub Manager ensures that the space is always clean, well-maintained and equipped with all necessary amenities.

Hub Manager KRA:

• Ensuring the Co-working space is clean, inventory is stocked, the mail is received, and local vendors deliver without disruption. Managing the entire centre in terms of quality services.
• Managing daily operations at the facility to ensure a smooth experience for our clients. Must assure clients are satisfied with our services.
• Ensuring that facilities, Security, and IT processes operate smoothly and with minimal downtime. The role requires interaction with clients, vendors, employees and the sales team.
• Managing communications and relationships with members at the co-working space. Creating networking initiatives, social events, and local partnerships to enhance the community experience.
• Handling walk-in clients and maintaining walk-in sheet on a daily basis. Conducting onsite tours, following up with leads, and signing up new members.
• Maintaining a few sheets on excel: Revenue sheet, KYC Sheet, Inventory Sheet, Estimate invoice sheet, Walk-in sheet, Operational issues and Bank Sheet.
• Mandatory to do the KYC of clients.
• Coordination with the Operational team to resolve the hub operational issues on time.
• Managing, Training and Monitoring Housekeeping and security staff
• Working on any other duties that may be necessary from time to time.

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Paid sick time

Schedule:

• Day shift

Work Location: In person