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8.0 - 13.0 years
15 - 30 Lacs
Pune
Hybrid
Responsibilities for External Candidates Manage and Lead ICERTIS product implementations for enterprise customers, taking complete ownership of project planning, execution, financials and customer relationship. Contribute towards building and fostering internal consulting capability within Professional Services group. Manage a team of Senior Functional Consultants engaged in ICERTIS product implementations across multiple engagements. Conceptualize and formulate best of breed solutions in close collaboration with business that effectively address key implementation objectives within the bounds of scope, schedule and effort. Drive system configuration and deployment activities across multiple engagements. Contribute to ICERTIS product roadmap through active feedback from customers and implementation experience. Qualifications for External Candidates Looking for candidates with 8 - 11 years of relevant experience. Prior experience in implementing Contract Management/Supply Chain applications is highly preferred. Experience in at least 3 full life cycle enterprise application implementations in a project manager/project lead capacity. Quick and innovative thinking with the acumen to correctly interpret trends/patterns from available data and formulate effective strategies/actions in achieving set objectives. An engineering degree with an MBA in a related field is preferred. Candidate must possess an engineering degree from a reputed institute. Having an MBA in a related field will be a distinct advantage. Excellent communication skills (written and verbal) with good interpersonal skills and ability to develop and foster peer-to-peer relationships with client counterparts.
Posted 1 month ago
4.0 - 6.0 years
5 - 8 Lacs
Gurugram
Work from Office
The Role : S&P Global Commodity Insights (CI) is seeking a dynamic, commercially-minded and technologically savvy lawyer to join its Legal Strategy & Operations team as a Assistant Legal Counsel based in India, working EMEA work shift. Reporting to the Head of Legal, Strategy & Operations, this is a varied and interesting role which includes drafting commercial contract templates, legal project management, Contract Life Cycle Management (CLM), knowledge management and legal training and support. Responsibilities and Impact: Drafting, reviewing, updating and proofreading contract templates and documents, and updating and maintaining the Contract Guidelines Table, together with the teams Assistant General Counsel. Providing training as needed to SPGCIs Legal and Business teams on SPGCIs legal templates. Ensuring execution of various legal projects to drive implementation. Legal research on emerging regulations and issues to support the lawyers in the CI Legal & Compliance Team. Managing legal tech systems such as CIs CLM and eSignature, Microsoft tools such as SharePoint, Outlook, Teams, etc. Regularly updating the legal clause library in the CLM AI Tool, and training and assisting CI lawyers in the use of the Tool. Working with the Legal Operations Specialists on the CLM Tool transition and support. Regularly managing the integrity and accuracy of the information in the CLM Tool database and the CI Legal & Compliance Sharepoint knowledge-management repository, and preparing regular legal update newsletters for the CI Legal & Compliance Team. Updating the contents and design of legal training decks for use by CI lawyers in training the business. Maintaining an updated and user-friendly Commodity Insights Product List. Managing and monitoring legal team general mailboxes and other matters as assigned by the Head of Legal, Strategy & Operations. What Were Looking For: Basic Required Qualifications: Law degree . 4+ years of legal industry experience either in-house or at a law firm practicing law. Meticulous with excellent legal drafting skills and experience. Possesses sound legal knowledge and understanding. Experienced with CLM tools (including task automation workflows and document generation), contract management databases and other information management tools. Possesses good technical skills and is highly proficient with Microsoft applications such as Word, Powerpoint, Excel and AI tools. Pro-active and has the ability to think logically outside the box in order to provide practical win-win solutions to the CI Legal & Compliance team and the business which effectively protects S&P Globals legal interests. Additional Preferred Qualifications: Qualified as a lawyer in a common law jurisdiction. Strong interpersonal, organisational, verbal and written communication skills. Ability to prioritise and manage multiple tasks, and work to tight deadlines. Team player who acts in the best interests of the Company and the CI Legal & Compliance team.
Posted 1 month ago
5.0 - 10.0 years
10 - 17 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Company Address: Mohali Working Days: 5 days week JOB TITLE : Team Lead Trade Contracts Job Purpose: 'Will be responsible for full operational control and end-to-end contract entry and issuance activities. He is responsible for providing continued support for the business and guidance for the employees of an organization. Able to champion the work load distribution to efficiently deliver the Global KPIs of Trade Contract. This role requires end to end visibility of Commodity value chains to holistically define/change the operation model as and when required. Main Accountabilities Support and share insight on the Budget planning. Monitor Daily contract entry and issuance meet Global KPIs, across all value chains on a daily basis. Ensure global projects like CLM, DocuSign and SENDA are successfully managed, rolled out and implemented in the team. Ability to impart domain knowledge to the team to build a pool of subject matter experts (SMEs). Handle and resolve critical issues and propose solutions. Provide support in process transitions and work on process stabilization, have well defined control process, SOPs and KPIs. Lead and provide guidance to the team to effectively communicate and handle all day-to-day operational related activities with various stakeholders. Handle succession planning, identify training needs and work on resource development to build a self-reliant and efficient team. Liaison with legal and compliance on critical issues that require special attention/exceptions and ensure timely resolution. Accountable for tracking performance and driving best in class KPIs. Review of third party issued contracts to ensure Bunge risk is well covered. Ensure document retention in accordance with Company’s policies and procedure requirements. Perform Month End Checks for Team and ensure accounting queries are resolved within the agreed deadline Work in coherence to achieve self and team goals. Additional responsibilities: Preparing monthly reports and scorecards. Manage work allocation and leaves plan of the team. Ensure Control mechanism, compliance checks are always in place. Ensuring SOX and other statutory requirements are met and clean audit reports. Ensuring close coordination with team to have smooth closure of month end activities. Identify and propose ways of process improvement as per Industry leading practices. Help in designing of the Contract Lifecycle Management (CLM) tool as per Organization requirement. Manage change in CLM and ensure new changes are implemented. Lead User Accessibility Testing (UAT). Handle exceptions generated, perform root cause analysis to resolve current issues and act proactively to avert potential issues in future Provide guidance and support to the team, knowledge sharing and best practices for talent optimization and retention. Knowledge and Skills Behavior Improve Bunge's outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy. Collaborate, effectively communicate with others and take initiative to continually develop themselves. Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change. Technical Relevant experience in handling entry and issuance of commodity contracts for bulk and container shipments of Agri-commodities, with good knowledge of GAFTA, FOSFA contracts’ rules. Good knowledge of concepts and procedures related to contract life cycle of commodity contracts and execution, related terms & guidelines, including expertise in Incoterms, logistics and shipping documents. Ability to work independently, efficiently and deliver high quality output under time pressure Experience in managing people and processes through a sustained period of change Strong written & oral communications skills in English. Knowledge of any other foreign languages will be an added advantage Computer proficient and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook). Experience in working with SAP system. Education & Experience 5-7 years of work experience in a similar role or with International Commodity company. Minimum Education Qualification – Graduation, Post-graduation or MBA in International Business would be an advantage. Relevant experience in handling commodity contracts with good knowledge of GAFTA, FOSFA contract rules is desirable.
Posted 1 month ago
5.0 - 8.0 years
5 - 7 Lacs
Kochi
Work from Office
Role & responsibilities : Roles & Responsibilities: • Responsible for providing functional and implementation support for PROS CPQ • Provide functional and implementation support for PROS CPQ • Configure products, manage options, and variations within the CPQ system • Act as a trusted advisor, guiding clients through best practices and digital transformation in PROS CPQ • Suggest diGerent solutions leveraging out of the box PROS CPQ capabilities. • Experience of working in Classic CPQ modules like Product Catalog, Business Properties, Guided Selling, Configuration Process • Assist in overcoming functional / technical changes through configuration / customization. • Support to provide high-level/detailed estimates for the implementation. Technical Skills: • 3 + years experience working with PROS Smart Configure Price Quote (CPQ) • Knowledge of other Pricing & CPQ tools like PriceFx, CONGA, SFDC CPQ, Zilliant, PROS, Vendavo, SAP/Oracle Pricing, Callidus are a plus. • Certification in PROS Smart CPQ is a must • Should have a good understanding of the Quote to Cash process Preferred candidate profile
Posted 1 month ago
1.0 - 3.0 years
10 - 15 Lacs
Manesar
Work from Office
Hiring " Contracts Project Administrator " for US client on a payroll of Mynd Integrated solutions Designation- Contracts Project Administrator Location - Sec 8, IMT Manesar, Gurgaon Shift Timings- Day 8 to 4:30 Pm Working Days- 5 Days Working (Fixed sat/ sun off) Working Model Onsite Cab Facility provided to Hiring Zone Tenure The contract is renewed every 6 months based on performance and client requirements, with the possibility of conversion to the clients direct payroll based on the same criteria. Mode of Interview Face to Face Interested Can share Resume "Komal.Kareer@myndsol.com" Subject line as Contract Project administrator " Overview: Seeking a Contracts Specialist to support a project involving contract review, reporting, and archiving within the India Contracts team. The role reports to the APAC Contracts Manager and collaborates with the global Contracts team. Responsibilities: Review and evaluate contract documents. Support contract process improvements, tools, and training. Assist in communication, training, and data migration. Provide progress updates and flag key issues. Work closely with subject-matter experts. Key Skills & Competencies: Strong contractual knowledge and business acumen. Problem-solving and collaboration skills. Clear and concise communication. Innovation and negotiation skills. Attention to detail and a growth mindset.
Posted 1 month ago
3.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Salesforce Conga CLM Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to ensure the successful implementation of enhancements and maintenance tasks, while also contributing to the development of new features that meet client needs. You will be responsible for troubleshooting issues and ensuring the quality of the application through rigorous testing and validation processes, all while adapting to the evolving requirements of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.- Conduct code reviews to ensure adherence to best practices and coding standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Conga CLM.- Strong understanding of application development lifecycle and methodologies.- Experience with integration of Salesforce with other platforms.- Familiarity with Agile development practices and tools.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 3 years of experience in Salesforce Conga CLM.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Conga CLM Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Conga CLM.- Strong understanding of application design and development processes.- Experience with project management methodologies.- Ability to analyze user requirements and translate them into technical specifications.- Familiarity with integration techniques and tools. Additional Information:- The candidate should have minimum 7.5 years of experience in Salesforce Conga CLM.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
5.0 - 10.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Conga CLM Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and collaborating with team members to ensure successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application design and development process- Ensure timely project delivery- Provide guidance and mentorship to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Conga CLM- Strong understanding of Salesforce platform capabilities- Experience in designing and implementing Salesforce solutions- Knowledge of Salesforce best practices- Hands-on experience in Salesforce configuration and customization Additional Information:- The candidate should have a minimum of 5 years of experience in Salesforce Conga CLM- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
4.0 - 9.0 years
4 - 8 Lacs
Pune, Mumbai (All Areas)
Work from Office
Designation: Associate Process Manager Location: Pune/ Mumbai Travel (Domestic or International): 1015% (client meetings, workshops, or internal coordination) Job Description: As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of their time on production/Quality deliverables such as KYC onboarding, periodic reviews, EDD, screening and risk assessments. The remaining 30% will be dedicated to QA oversight, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances production delivery, checker-level quality control, and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility: Up to 70% of production Delivery that include both Maker/Checker role in KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs Up to 30% involvement in consulting area that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Innovation Initiative Detailed Responsibility: A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulation Perform or review complex KYC due diligence on all client types (corporates, funds, trusts, offshore entities, etc.) including onboarding, periodic reviews, and event-driven refresh Act as checker or quality controller for KYC files, ensuring consistency, completeness, and risk rationale before final submission Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Liaising with different stakeholders to manage work pipeline effectively Willingness to contribute across multiple functional areasproduction, advisory, process improvement, and innovationas business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Act as a strategic advisor during solutioning, transitions, or KYC transformation initiatives Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Work closely with stakeholders to address escalated KYC issues and to ensure seamless customer satisfaction Stay updated on industry trends, regulatory changes, and emerging risks, ensuring that the team is equipped with the latest knowledge Conduct root cause analysis (RCA) on errors or process gaps Establish and maintain relationships with key stakeholders across departments Assist in preparing training material or delivering workshops to build domain knowledge across teams. Required Qualification: Bachelors Degree with Minimum of 3-5 years of hands-on experience in KYC operations, AML or Fraud domain with some experience in quality control or review processes preferred within the financial industry Deep knowledge of global AML, KYC, and fraud compliance frameworks (FATF, FinCEN OFAC, EU AMLD, UK FCA, etc.). Strong problem-solving skills and a proactive approach to identifying and resolving challenges Results-driven with a focus on achieving quality and compliance outcomes Strong critical thinking skills with an emphasis on identifying root causes and finding innovative solutions Strong attention to detail and ability to follow established procedures Ability to multi-task, work independently and establish a cooperative and collaborative working relationship Excellent Written and Verbal communication and documentation skills Willingness and ability to travel 10-15% of the time, as required by project and client needs US, UK or Canada Visa would preferably be an added advantage Professional certifications such as ACAMS, ICA, CFE or equivalent are highly preferred. Regards, Imran Shaikh Recruiter Mobile: 89567 32711 Email:- Imran@ztekinc.com
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Kolkata
Work from Office
The SAP e-sourcing and Contract Lifecycle Mangement (CLM) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the SAP e-sourcing and Contract Lifecycle Mangement (CLM) domain.
Posted 2 months ago
6.0 - 9.0 years
6 - 14 Lacs
Bengaluru
Work from Office
Shift Timings : 5pm-2am(Mon-Fri) Qualification Criteria and Skills • Bachelor’s degree in project management, Business Administration, Computer Science, or related field (Masters degree preferred). •Industry recognized relevant certifications – added advantage. Please call out when applying and interviewing. •Minimum of 2+ years of experience in project management, with overall experience of 6+ years. • Ability to quickly learn product functionality and SaaS ecosystem. • Ability to build relationships with Global stakeholders and work in a fast paced environment with moderate supervision. • Lead with empathy, nurture diversity and inclusion. Preferred Skills • Experience working in B2B SaaS product companies. • Understand the purpose of various customer IT and business applications, processes, and user persona. • Consulting experience in industry, process, value engineering, technology domains (preferable but not limited to CRM, HCM, CLM, P&C). Roles and Responsibilities What skills are we looking for? We are seeking an experienced and highly skilled Project Manager to join our team. The ideal candidate will have a strong background in managing projects, overseeing project delivery, and effectively managing stakeholders. The role requires expertise in global consulting, working with cross-functional teams, and a deep understanding of Software Development Life Cycle (SDLC) processes. • Lead a team of Digital Adoption Specialists, mentor and guide them to achieve business goals and objectives of Global Consulting. • Coach and develop on consultative skills (industry and process) in the team, capture and share best practices. • Define, track, and measure the KPIs along with utilization, CSAT, adoption to evaluate effectiveness and impact. • Partner with internal and external stakeholders to set expectations, and handle escalations. • Define and optimize processes, drive knowledge management (use cases, and case studies). • Manage new hire onboarding and workload distribution. • Keep track of and provide regular updates to senior management on the business metrics, highlights and challenges.
Posted 2 months ago
4.0 - 8.0 years
10 - 18 Lacs
Pune
Remote
Role & responsibilities Leading high complexity legal technology projects from design through to build, testing, and deployment. Working with potential customers to gather, refine and document business requirements. Holding workshops with customers, capturing business requirements and designing functional solutions to legal business problems. Designing contract automation or workflow solutions in the form of business process flows, variables tables, automation mark-ups etc. Producing artifacts such as business requirements documents, process flows, variables tables, automation mark-ups. Ensuring that the agreed deliverables and functional requirements are delivered to the client. Producing and signing off on testing plans QAT and UAT and delivering demos to customers and supporting with UAT. Point of escalation for projects collaborating with the wider project team to resolve issues, mitigate problems and communicate challenges/blockers as well as remedial actions. Managing, coaching and mentoring team members within the DocuSign practice. Preparing project estimates along with the technical delivery team. Stakeholder and project management overseeing the delivery of projects to ensure they are delivered on time and on budget. Managing client relationships, leading the pre-sales process and performing demos etc. Preferred candidate profile Proven experience in implementing and managing CLM tools. Strong understanding of software development lifecycle methodologies (Agile, Scrum, Kanban). Excellent communication and interpersonal skills. Problem-solving mindset with the ability to adapt to evolving project needs. Why Join Us: Be part of a collaborative and innovative work environment. Opportunity for professional growth and development. Competitive salary and benefits package. Contribute to shaping the future of our software development processes. If you're excited about transforming software development through efficient CLM practices, we invite you to apply and become an integral part of our dynamic CLM team. Together, let's redefine the way we approach software development and deliver exceptional results.
Posted 2 months ago
0.0 - 3.0 years
2 - 4 Lacs
Jaipur
Work from Office
ABOUT / SAADAA We are a direct-to-consumer (D2C) lifestyle brand. Our vision is to advocate the / SAADAA way of living and make / BETTER basics for everyone. #RAHOSAADAA #PEHNOSAADAA In the top 1% of Shopify stores in India, we have been bootstrapped and profitable with industry-leading benchmarks. We have grown from a 100-square-foot garage to a 150+-person team within 4 years. WHAT ARE WE LOOKING FOR? Join us at / SAADAA and play a key role in strengthening our customer engagement and retention efforts. WHAT WILL YOU BE RESPONSIBLE FOR? Assist in executing customer retention and engagement strategies across various channels such as email, SMS, WhatsApp, and push notifications. Support the creation of personalized customer communication based on user segmentation and behavior. Analyze customer data to identify trends, pain points, and opportunities to improve retention. Work closely with the marketing and creative teams to develop content for retention campaigns. Monitor and track campaign performance, reporting key metrics and insights. Help optimize the customer journey by collaborating with product and tech teams to reduce friction and enhance user experience. Stay updated on industry trends and best practices in retention marketing. WHO YOU ARE? 0-3 years of experience in a retention marketing or CRM role, preferably in a D2C environment. Basic understanding of Customer Data Platforms (CDPs) such as WebEngage, CleverTap, or MoEngage. Familiarity with email marketing, push notifications, and customer segmentation. Proficiency in Excel and a data-driven mindset for analyzing retention metrics. Strong communication skills and an eye for detail. A proactive learner with a problem-solving attitude. WHY BE A PART OF / SAADAA? Do you feel out of place in a world full of unnecessary complexities? Do you find joy in little things? Are you an avid reader with a curiosity for understanding how things work and how we got here? Do you believe life is simple and people around you are focusing on the wrong things? Are you excited by the idea of learning new things or solving problems with the simplest solutions? If the answer to all the above questions is yes, you are in the right place. The world is full of unnecessary complexities, & we, as humans, do not understand the burden of unconscious consumption. We at / SAADAA believe simplicity with better basics is the way to live a fulfilling life. WHAT DO WE OFFER? A team of empathetic problem-solvers The Right Compensation A clear growth path within the marketing team An opportunity to drive meaning with products A culture of continuous learning Freedom: freedom to explore, fail, and learn
Posted 2 months ago
8.0 - 10.0 years
12 - 16 Lacs
Mumbai
Work from Office
Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Investment Banking(CLM).
Posted 2 months ago
1.0 - 3.0 years
4 - 8 Lacs
Pune
Work from Office
Greetings from HR Central!!! We do have an Uregnt role for Software Engineer in the CLM (Closed Loop Manufacturing) team for One of the Leading MNC for Pune Location: Job Title-Software Engineer in the CLM(Closed Loop Manufacturing) team Experience- 1-2 Years Immediate joiners only. Job Location: Pune Skills- Knowledge of MES( Manufacturing Execution System) processes with specific focus on Discrete and Core. Experience with one or more of the following is a plus: •TeamCenter •EasyPlan •Core •SAP If interested, please share CV to anisha@hr-central.in or call me @ +91-95620-44988
Posted 2 months ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Job title: Senior Analyst CRM Country Support Hiring Manager: Team Lead Location: Hyderabad About The Job Strategic context: Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level, The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making, Customer Facing CRM & Platforms Team Aims For Centralize Go-to-Market excellence and operational tasks across Global Business Units (GBUs), Standardize best-in-class capabilities with strengthened global support while verticalization of reporting within GTMC from local to global, Define clear ways of working and bringing clarity on interfaces with GBUs, Digital, and executional support on commercial operations from Sanofi hubs to optimize process excellence and efficiency, Main Responsibilities Create and maintain surveys/coaching forms and dynamic attributes, including data loads and ongoing maintenance, Set up and maintain Global Core Ratings, create templates and load into OneCRM, do cross check; troubleshooting any issues, Create for end users platform/system alerts, ensuring timely notifications of an start and end period, Setting up and loading TOT template (Time off territory) for end users, Manage and handle troubleshooting on behalf of end users regarding on country-specific needs, Create Service Requests to AIMS, check execution of work done by AIMS Deploy and manage both standard and new modules securing country readiness, Data stewardship; raise ticket, reverify data after correction (OneCRM/OneCI) Provide automatic translation releases, training materials and fields in the system Execute country specific test scripts for UAT (User Acceptance Testing) Veeva Align OCCP, incl feedback module and Veeva Align Territory Administration Ensure on time, continuous seamless OCCP (OmniChannel Call Plan) orchestration and deployment including feedback and Territory administration in the Veeva Align modules for all GBUs (GenMed, Vaccines and Speciality Care) Support to One CRM countries, Veeva Align including OCCP feedback, tasks like preparation of files uploads, tagging and reporting of all activities related to Veeva Align Veeva Align territory administration, Tasks like field force creation and changes, territory creation and changes, product creation, account rules, explicit assignment deletion etc will be weekly activities, Monitor the usage of OneCRM including newly released features, Load data and ensure data consistency in the module (new contract templates, invitations, mass upload, some profile) Content: Ensure on time delivery, management, upload, tagging and reporting of all digital assets and content ordered and approved for distribution through the major content management systems (Veeva Vault, 1CRM, Veeva 4MPromo Mat, DAM -Digital Asset Management & other CMS Tools, etc) by collaborating with colleagues from the medical, marketing, compliance, IT and local affiliates as well external agencies, photo studios and other creative sources such as stock libraries, Ensure that content is received properly with all added supporting information key words, focus areas, categories, grouping as well as other data that should be available within the Content for conversion and upload on the system, Demonstrable expertise in complex Veeva CLM development and deployment with teams and managing stakeholder interaction, Serve as the Project originator for routing completed Veeva CLMs through the testing process before handoff to the global, regional, or local teams in a highly regulated environment, Responsible for quality control and technical viability of assets to be uploaded, Ensure that the tagging and metadata of content is consistent and appropriately applied to all assets for the region and functions, Build/ Develop Veeva CLM via content provided from teams in a Veeva CLM creation platform in alignment with instructions provided, Partner closely with Medical Teams to ensure the most up to date and efficient search capabilities are applied and used in the most competent way Analyse metadata, subtypes, search fields, and security policies, and identify inefficiencies and consider new solutions to ensure the digital content are being utilized at their highest potential, Create, update, and distribute all necessary digital asset guidelines to ensure that all current processes are followed and kept relevant, Responsible for testing the content within platform on performance, content format and on interactive elements (hotspots, links, etc) Receive QC approval and then distribute content to appropriate user group for UAT, Providing training sessions to MSLs or various countries on Veeva Vault application Mentor and train 1CRM digital asset specialists and create/update all training guidelines and materials as needed, Build and maintain intranet and internet websites using platforms such as SharePoint, People: (1) Maintain effective relationships with stakeholders;(2) Liaise and coordinate with colleagues in medical function to receive content for dissemination through one CRM (3) Co-ordinating and performing QC activities to ensure quality check validation and UAT acceptance Performance: (1) Manage receipt of Content including content Approval documentation as per set quality standards;(2) Perform initial QC on content to test rendering, performance and interactive;(3) Perform trouble shooting content-related technical issues;(4) Timely distribute content to appropriate QC user group (5) Enhance content structure and digital asset management learnings;(6) Build and maintain intranet and internet websites Process: (1) Follow detailed guidelines (for example checking metadata which have links to pdf review of the content for assessment, format, expiration date, tagging, validating MMRC#); (2) Secure adherence to QC process to maintain quality requirements About You Work Experience: 5+ years of experience in CRM administration, preferably with expertise in managing Veeva CRM, Commercial Operations knowledge and desirable experience supporting in-field teams, Proven experience in CRM administration, preferably with expertise in managing Veeva CRM, Proven delivery of outstanding results, Excellent problem-solving skills and attention to detail, Ability to leverage networks, influencing and leading projects, Ability to lead change while achieving business goals and objectives, act for change, challenging continuously the status quo, High persistency and resilience, Knowledge Robust knowledge on ?VEEVA CRM?, ?Veeva 4M? and ?VEEVA ALIGN? for all user roles (front and back-office), Good understanding about Veeva Vault, 1CRM, Veeva 4MPromo Mat; Effective understanding on content structure Excellent English language knowledge and skills (written and oral), IT knowledge and skills, proven impactful communication, presentation, persuasion, skills ability to work cross-functionally, Experience in having deployed transformational GTM solutions and new customer facing tools implementation, Skills And Competencies Business: Numerate and analytical skills; Ability to prioritize; Robust knowledge in Digital, IT and CRM; Ability to work on their own initiative and make quality decisions; Excellent interpersonal skills to communicate, present, persuade and argument among all GBUs teams and partners, Leadership: Leads by example and walks the talk; Role models Play-To-Win principles and behaviours: Engages others through active and impactful communication; Demonstrates a high level drive, passion and ambition for high performance; Challenges continuously the status quo; Develops fresh approaches in order to deliver results; Has well-developed time management skills, mastering in prioritizing tasks and planning own workloads to ensure deadlines and desired results are met, Networking: Is a strong relationship builder; Seeks out new opportunities; Demonstrates teamworking and shares best practices always; Has experience of successfully leading projects in multicultural environments and in a matrix organization, Education: Graduate/Postgraduate or Advanced degree in areas such as Management/Statistics/Decision Sciences/Engineering/Life Sciences/Business Analytics or related field (e g , PhD / MBA / Masters) Languages: Excellent knowledge in English and strong communication skills written and spoken Personal Characteristics Hands-on, accountability, creativity, initiative, high persistence and resilience, stress management, learning agility, result orientation, ability to work on ones own, continuous improvement, listening skills, empathy to understand the needs of the different businesses within distinct geographies, Why chose us Bring the miracles of science to life alongside a supportive, future-focused team, Discover endless opportunities to grow your talent and drive your career, whether its through a promotion or lateral move, at home or internationally, Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact, Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeksgender-neutral parental leave, Play an instrumental part in creating best practice within our Go-to-Market Capabilities, Pursue progress, discover extraordinary Progress doesnt happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen You can be one of those people Chasing change, embracing new ideas and exploring all the opportunities we have to offer Lets pursue progress And lets discover extraordinary together, At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity, Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi com! null Show more Show less
Posted 2 months ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Job title: Senior Analyst CRM Country Support Hiring Manager: Team Lead Location: Hyderabad, About The Job Strategic context: Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level, The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making, Customer Facing CRM & Platforms Team Aims For Centralize Go-to-Market excellence and operational tasks across Global Business Units (GBUs), Standardize best-in-class capabilities with strengthened global support while verticalization of reporting within GTMC from local to global, Define clear ways of working and bringing clarity on interfaces with GBUs, Digital, and executional support on commercial operations from Sanofi hubs to optimize process excellence and efficiency, Main Responsibilities Create and maintain surveys/coaching forms and dynamic attributes, including data loads and ongoing maintenance, Maintain and govern customer master data, HCP/HCO profiles, territory alignments, affiliations, and call activity data Perform data validation, enrichment, and deduplication to maintain a clean and reliable CRM database Support data integration and alignment updates between Veeva and other platforms Execute and support territory management processes such as alignments and roster updates, Set up and maintain Global Core Ratings, create templates and load into OneCRM, do cross check; troubleshooting any issues, Create for end users platform/system alerts, ensuring timely notifications of an start and end period, Setting up and loading TOT template (Time off territory) for end users, Manage and handle troubleshooting on behalf of end users regarding on country-specific needs, Create Service Requests to AIMS, check execution of work done by AIMS Deploy and manage both standard and new modules securing country readiness, Data stewardship; raise ticket, reverify data after correction (OneCRM/OneCI) Provide automatic translation releases, training materials and fields in the system Execute country specific test scripts for UAT (User Acceptance Testing) Veeva Align OCCP, incl feedback module and Veeva Align Territory Administration o Ensure on time, continuous seamless OCCP (OmniChannel Call Plan) orchestration and deployment including feedback and Territory administration in the Veeva Align modules for all GBUs (GenMed, Vaccines and Speciality Care) o Support to One CRM countries, Veeva Align including OCCP feedback, tasks like preparation of files uploads, tagging and reporting of all activities related to Veeva Align Veeva Align territory administration, Tasks like field force creation and changes, territory creation and changes, product creation, account rules, explicit assignment deletion etc will be weekly activities, Monitor the usage of OneCRM including newly released features, Load data and ensure data consistency in the module (new contract templates, invitations, mass upload, some profile) Content: Ensure on time delivery, management, upload, tagging and reporting of all digital assets and content ordered and approved for distribution through the major content management systems (Veeva Vault, 1CRM, Veeva 4MPromo Mat, DAM -Digital Asset Management & other CMS Tools, etc) by collaborating with colleagues from the medical, marketing, compliance, IT and local affiliates as well external agencies, photo studios and other creative sources such as stock libraries, Ensure that content is received properly with all added supporting information key words, focus areas, categories, grouping as well as other data that should be available within the Content for conversion and upload on the system, Demonstrable expertise in complex Veeva CLM development and deployment with teams and managing stakeholder interaction, Serve as the Project originator for routing completed Veeva CLMs through the testing process before handoff to the global, regional, or local teams in a highly regulated environment, Responsible for quality control and technical viability of assets to be uploaded, Ensure that the tagging and metadata of content is consistent and appropriately applied to all assets for the region and functions, Build/ Develop Veeva CLM via content provided from teams in a Veeva CLM creation platform in alignment with instructions provided, Partner closely with Medical Teams to ensure the most up to date and efficient search capabilities are applied and used in the most competent way Analyse metadata, subtypes, search fields, and security policies, and identify inefficiencies and consider new solutions to ensure the digital content are being utilized at their highest potential, Create, update, and distribute all necessary digital asset guidelines to ensure that all current processes are followed and kept relevant, Responsible for testing the content within platform on performance, content format and on interactive elements (hotspots, links, etc) Receive QC approval and then distribute content to appropriate user group for UAT, Providing training sessions to MSLs or various countries on Veeva Vault application Mentor and train 1CRM digital asset specialists and create/update all training guidelines and materials as needed, Build and maintain intranet and internet websites using platforms such as SharePoint, People: (1) Maintain effective relationships with stakeholders;(2) Liaise and coordinate with colleagues in medical function to receive content for dissemination through one CRM (3) Co-ordinating and performing QC activities to ensure quality check validation and UAT acceptance Performance: (1) Manage receipt of Content including content Approval documentation as per set quality standards;(2) Perform initial QC on content to test rendering, performance and interactive;(3) Perform trouble shooting content-related technical issues;(4) Timely distribute content to appropriate QC user group (5) Enhance content structure and digital asset management learnings;(6) Build and maintain intranet and internet websites Process: (1) Follow detailed guidelines (for example checking metadata which have links to pdf review of the content for assessment, format, expiration date, tagging, validating MMRC#); (2) Secure adherence to QC process to maintain quality requirement, About You Work Experience: 5+ Years of Experience with tools like SQL, Excel, Power BI/Tableau (preferred), Years of experience in CRM administration, preferably with expertise in managing Veeva CRM, Strong knowledge of data governance, quality management, and territory alignment concepts, Commercial Operations knowledge and desirable experience supporting in-field teams, Proven experience in CRM administration, preferably with expertise in managing Veeva CRM, Proven delivery of outstanding results, Excellent problem-solving skills and attention to detail, Ability to leverage networks, influencing and leading projects, Ability to lead change while achieving business goals and objectives, act for change, challenging continuously the status quo, High persistency and resilience, Knowledge Robust knowledge on ?VEEVA CRM?, ?Veeva 4M? and ?VEEVA ALIGN? for all user roles (front and back-office), Experience with tools like Excel, SQL, Power BI/Tableau (preferred), Good understanding about Veeva Vault, 1CRM, Veeva 4MPromo Mat; Effective understanding on content structure Excellent English language knowledge and skills (written and oral), IT knowledge and skills, proven impactful communication, presentation, persuasion, skills ability to work cross-functionally, Experience in having deployed transformational GTM solutions and new customer facing tools implementation, Skills And Competencies Business: Numerate and analytical skills; Ability to prioritize; Robust knowledge in Digital, IT and CRM; Ability to work on their own initiative and make quality decisions; Excellent interpersonal skills to communicate, present, persuade and argument among all GBUs teams and partners, Leadership: Leads by example and walks the talk; Role models Play-To-Win principles and behaviours: Engages others through active and impactful communication; Demonstrates a high level drive, passion and ambition for high performance; Challenges continuously the status quo; Develops fresh approaches in order to deliver results; Has well-developed time management skills, mastering in prioritizing tasks and planning own workloads to ensure deadlines and desired results are met, Networking: Is a strong relationship builder; Seeks out new opportunities; Demonstrates teamworking and shares best practices always; Has experience of successfully leading projects in multicultural environments and in a matrix organization, Education: Graduate/Postgraduate or Advanced degree in areas such as Management/Statistics/Decision Sciences/Engineering/Life Sciences/Business Analytics or related field (e g , PhD / MBA / Masters) Languages: Excellent knowledge in English and strong communication skills written and spoken Personal Characteristics Hands-on, accountability, creativity, initiative, high persistence and resilience, stress management, learning agility, result orientation, ability to work on ones own, continuous improvement, listening skills, empathy to understand the needs of the different businesses within distinct geographies, Why chose us Bring the miracles of science to life alongside a supportive, future-focused team, Discover endless opportunities to grow your talent and drive your career, whether its through a promotion or lateral move, at home or internationally, Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact, Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeksgender-neutral parental leave, Play an instrumental part in creating best practice within our Go-to-Market Capabilities, Pursue progress, discover extraordinary Progress doesnt happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen You can be one of those people Chasing change, embracing new ideas and exploring all the opportunities we have to offer Lets pursue progress And lets discover extraordinary together, At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi com! null Show more Show less
Posted 2 months ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
At Charles River, we are passionate about improving the quality of peoples lives When you join our global family, you will help create healthier lives for millions of patients and their families, Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement We will empower you with the resources you need to grow and develop in your career, As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe, Job Summary We are hiring a Senior Salesforce Developer to lead the design, development, and optimization of our Salesforce ecosystem (Sales Cloud, Service Cloud, Experience Cloud, Apttus CPQ/CLM) You will leverage Apex, LWC, Flows and integrations to build scalable solutions, enforce best practices and enhance system performance while collaborating with architects and business leaders, Note: Its a fully remote home-based role for professionally qualified and experienced candidates based in India, who are willing and open to work UK shifts Essential Duties And Responsibilities Salesforce Development & Architecture: Lead the design and development of Apex, LWC, and Salesforce Flow solutions, Automation & Customization: Implement scalable automation, custom objects and advanced trigger logic to streamline business processes, Apttus CPQ Customization: Configure and customize Salesforce Apttus CPQ to enhance quoting efficiency and integrate Apttus CPQ with other modules, Integrations & APIs: Develop robust integrations using REST/SOAP APIs, Platform Events, CDC, and middleware tools such as MuleSoft, SAP CPI, etc Performance Optimization: Optimize data architecture, performance tuning, and governor limit handling for system efficiency, AI & Bot Automation: Design and enhance Salesforce Einstein Bots and Enhanced Bots to improve customer service, Technical Troubleshooting: Diagnose and resolve complex Salesforce and Apttus CPQ issues, Collaboration & Best Practices: Work with Solution Architects and DevOps teams to implement best practices and CI/CD automation, Documentation & Code Quality: Maintain technical documentation, conduct code reviews, and mentor junior developers, Continuous Learning & Innovation: Stay updated on Salesforce releases, security best practices, and emerging technologies to drive innovation, Qualifications Education: Bachelors degree in IT or Computer Science is preferred Experience: Five or more years related SFDC implementation, configuration, and administration experience, including Sales Cloud, Service Cloud, Apttus CPQ/CLM, Pardot/Einstein, Live Agent and Integrations, Technical Expertise: Strong hands-on experience with Apttus CPQ & CLM (required) and a deep understanding of Quoting, Opportunity Management and Order Management processes, Certifications: Salesforce Administrator, Platform Developer I, and JavaScript Developer I (CPQ Specialist or Platform Developer II is a plus), Development & Troubleshooting: Proficiency in Apex, LWC, Flow, SOQL, triggers and Salesforce design patterns & testing frameworks, with strong problem-solving and debugging skills, Agile & Collaboration: Experience in Agile environments with excellent communication, teamwork and business acumen to develop effective solutions, About Corporate Functions The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development They partner with their colleagues across the company to develop and drive strategies and to set global standards The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement, About Charles RiverCharles River is an early-stage contract research organization (CRO) We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development Charles River also provides a suite of products and services to support our clientsclinical laboratory testing needs and manufacturing activities Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market, With over 20,000 employees within 110 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our clients unique challenges Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world, At Charles River, we are passionate about our role in improving the quality of peoples lives Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe We have proudly worked on 80% of the drugs approved by the U S Food and Drug Administration (FDA) in the past five years, Equal Employment Opportunity Charles River Laboratories is an Equal Opportunity Employer M/F/Disabled/Vet, If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications, For more information, please visit criver , 226875
Posted 2 months ago
8 - 10 years
15 - 20 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. ? Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFP’s received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs ? Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor ? 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipro’s Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc ? 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Icertis CLM. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
3 - 5 years
5 - 9 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ? 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ? 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ? Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Coupa CLM. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
5 - 8 years
6 - 10 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ? Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ? Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ? Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ? Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Retail Banking (CLM). Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
1 - 3 years
3 - 7 Lacs
Hyderabad
Work from Office
About The Role Experience 2 – 4 Years of Transaction Monitoring experience About The Role Analyze transaction activity and KYC information and conduct due diligence research in support of investigations and make a recommendation to close an alert or send it to AML investigations for further review. Document investigations in written narratives Essential Hiring Skills: Good communication (Written English). Prior experience working with transaction reviews, AML Investigations Excellent written and oral communication skills Demonstrated strong attention to detail. Experience collecting, interpreting, updating and organizing data Mandatory Skills: Retail Banking (CLM). Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
13 - 15 years
10 - 16 Lacs
Pune
Work from Office
Dear Candidate, We at TATA Technologies looking for an experienced candidate for Salesforce Lead for Pune location. Please check the below JD, If suitable please share your resume on sayali.yadav@tatatechnologies.com Job Purpose: We are looking for an experienced Salesforce Lead with 15-20 years of IT industry experience to drive Salesforce transformation initiatives, lead a team of 10 professionals, and enhance our CRM capabilities. The ideal candidate should have hands-on experience in Salesforce solutions/design and successfully led transformation projects. Salesforce Platform Leadership & Implementation: Own and drive the end-to-end Salesforce implementation and enhancement roadmap. Provide strategic and technical leadership for Sales Cloud , CLM, LinkedIn Navigators, Revenue Storm, NPS Litmus World, Market Insights, Customer Insights, Service Cloud, Pardot, CPQ. Oversee Salesforce configurations, integrations, and custom developments to align with business needs. Ensure Salesforce solutions are scalable, secure, and optimized for performance.Transformation & Process Optimization: Lead Salesforce-driven digital transformation projects improving sales, marketing, and customer engagement. Identify and implement automation in sales workflows and customer relationship management. •Develop and enforce best practices, governance models, and compliance measures within Salesforce.Team Leadership & Stakeholder Engagement: Manage and mentor a team of Salesforce developers, administrators, and consultants. Collabor ate with Sales, Marketing, Customer Success, IT, and C-level executives to define CRM strategy. Drive user adoption, training prog rams, and best practices for Salesforce tools across teams.Salesforce Integration & Data Management: Ensure seamless integration of Salesforce with enterprise applications such as ERP, BI tools, and marketing platforms. Oversee data governance, accuracy, and security across all Salesforce modules. Implement AI-driven analytics and reporting capabilities to support sales forecasting and customer insights.. Drive innovation by leveraging AI, automation, and predictive analytics in Salesforce solutions. Required Skills and Experince: 15-20 years of experience in IT, with at least 10 years in Salesforce leadership roles. Proven experience in leading Salesforce transformation projects in large-scale enterprises. Strong hands-on expertise in Sales Cloud, CLM, LinkedIn Navigators , Revenue Storm, NPS LitmusWorld, Market Insights, Customer Insights, Service Cloud, Pardot, CPQ. Deep understanding of Salesforce architecture, integration patterns, and API frameworks. Experience in managing Salesforce security, compliance, and data governan ce policies. Strong leadership skills with experience in managing a team of 10+ Salesforce professionals. Ability to engage with C-level executives and senior stakeholders to drive CRM strategy. Knowledge of Agile methodologies and DevOps practices in Salesf orce environments. Salesforce certifications (e.g., Salesforce Certified Technical Architect, Sales Cloud Consultant, Service Clou d Consultant, Pardot Consultant, CPQ Specialist) are preferred.
Posted 2 months ago
8 - 13 years
17 - 25 Lacs
Pune
Work from Office
Responsibilities Manage and Lead ICERTIS product implementations for enterprise customers, taking complete ownership of project planning, execution, financials and customer relationship. Contribute towards building and fostering internal consulting capability within Professional Services group. Manage a team of Senior Functional Consultants engaged in ICERTIS product implementations across multiple engagements. Conceptualize and formulate best of breed solutions in close collaboration with business that effectively address key implementation objectives within the bounds of scope, schedule and effort. Drive system configuration and deployment activities across multiple engagements. Contribute to ICERTIS product roadmap through active feedback from customers and implementation experience. Qualifications Looking for candidates with 8 - 11 years of relevant experience. Prior experience in implementing Contract Management/Supply Chain applications is highly preferred. Experience in at least 3 full life cycle enterprise application implementations in a project manager/project lead capacity. Quick and innovative thinking with the acumen to correctly interpret trends/patterns from available data and formulate effective strategies/actions in achieving set objectives. An engineering degree with an MBA in a related field is preferred. Candidate must possess an engineering degree from a reputed institute. Having an MBA in a related field will be a distinct advantage. Excellent communication skills (written and verbal) with good interpersonal skills and ability to develop and foster peer-to-peer relationships with client counterparts.
Posted 2 months ago
12 - 15 years
18 - 25 Lacs
Pune
Work from Office
Summary of the role: We are seeking a highly skilled and experienced CLM Project Manager to lead and oversee Contract Lifecycle Management (CLM) implementation projects for our clients. The ideal candidate will have deep expertise in project management, strong communication skills, and in-depth knowledge of CLM platforms. This role is critical for ensuring seamless project execution, fostering client relationships, and driving successful CLM deployments. What you will do: Project Planning & Execution: Lead end-to-end CLM implementation projects, ensuring timely delivery within scope and budget. Stakeholder Management: Serve as the primary point of contact for clients, managing expectations, project scope, and escalations. Team Leadership: Coordinate with cross-functional teams, including functional consultants, solution architects, migration teams, and legal engineers. Risk & Issue Management: Identify potential risks and implement mitigation strategies to ensure smooth project execution. Documentation & Reporting: Maintain comprehensive project documentation, provide regular status updates, and ensure adherence to compliance requirements. What you bring: 8+ years of experience in project management, with at least 3+ years in CLM implementation. Strong understanding of CLM platforms (e.g., Icertis, Contractpod AI, Agiloft, SirionLabs, Conga, etc.). Experience in contract lifecycle management processes, legal operations, and contract compliance. Exceptional stakeholder management and client-facing communication skills. Expertise in Agile, Scrum, or Waterfall methodologies for project delivery. Ability to manage multiple projects in a global, cross-functional environment. Proficiency in JIRA, Confluence, MS Project, or other project management tools. Strong problem-solving, analytical thinking, and decision-making capabilities. Applications must be submitted exclusively through Execo's official job postings located on the following platforms: Execo Careers Website: https://www.execo.com/careers LinkedIn: https://www.linkedin.com/company/execogroup/jobs/ Indeed: US & Kenya: https://www.indeed.com/cmp/Execo-Group-Inc India: https://in.indeed.com/cmp/Execo-Group-Inc UK: https://uk.indeed.com/cmp/Execo-Group-Inc Philippines: https://ph.indeed.com/cmp/Execo-Group-Inc Singapore: https://sg.indeed.com/cmp/Execo-Group-Inc Naukri: https://www.naukri.com/
Posted 2 months ago
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