Senior Analyst executes the more complex tasks on the processing and hosting modules of the EDRM framework; complexities arising because of unusual data-types or sheer size of ediscovery Projects. This role is a custodian of the tacit knowledge required in Data Operations team. Senior analysts, with their years of experience, play a pivotal role in developing junior associates and analysts. Responsibilities Ensure Operations activity progresses as scheduled and required for the eDiscovery projects Prioritize tasks for assigned projects and participate in transfer of work from one shift to another shift Support managers by providing project status and issue reporting as required Provide regular project status and issues updates to Operations management team (Global) Delegate tasks across Operations shifts as required to maintain consistent level of service Perform duties of a shift lead from time to time including proactive queue management, quality control & resource management Modify and execute complex SQL queries and data file management tasks Track and record project workflow and milestones as required Use various ESI discovery data processing platforms to extract text and metadata from electronic documents Use multiple products & techniques to handle issues with electronic documents tiffing/imaging processes Troubleshoot issues that may occur during data loading into hosting platform for review Support Project Management by assisting with document searching and tagging in hosted databases Prepare client data deliverables (including exception reports, delivery reports, execute custom tasks etc.) Determine the most effective and efficient way to complete tasks and meet client expectations with available resources Trouble-shoot and resolve issues prior to escalation to Operations management and/or engineering Perform quality control of work product including production QCs, metadata population checks etc. Provide formal class room based training to other team members on E-discovery applications and concepts Participate in regular policy and procedure review meetings with other team members Assist Operations management with various administrative tasks (e.g., scheduling) Coordinate with other E-discovery teams (Collections, Forensics, Application Support, Quality Control, Engineering, and PMs) to appropriately plan engagements to meet client deliverables/timelines, resolve specific issues, and improve overall quality and efficiency Assist Operations management with planning and documentation of Operations policy and processes Conduct and participate in knowledge sharing sessions organized by Operations team from time to time Get certified with industry leading certificates like RCA, Nuix Master, six sigma etc. Qualifications Four-year college degree preferred, preferably in a technical discipline (e.g., Computer Science, Computer Information Systems, etc.) 3-7 years of related E-Discovery or strong database/scripting experience Experience working under tight deadlines in fast-paced data production environments Excellent verbal and written communication skills Strong analytical and problem-solving skills Strong working knowledge of basic PC functions and Windows environment (e.g., MS Office) Knowledge of general database, networking, and file-systems concepts Experience with several of the following preferred: SQL, Visual Basic/VB Script, MS-Access, Advanced text editors and MS-Office Ability to perform troubleshooting and learn customized proprietary software Intermediate to advanced knowledge of several ESI data processing platforms (e.g., Nuix, Venio, ECapture, Attenex Workbench, LAW, TRUE, Autonomy, Clearwell, Stratify, etc.) E-discovery products certifications are an added advantage Intermediate to advanced knowledge of several ESI data hosting platforms (e.g., Concordance, Relativity, Introspect, Ominx, Catalyst, Attenex DocMapper, etc.) Ability to read and interpret quality rules, operating and maintenance instructions, and procedure manuals Work timing: Rotating Shifts: 6 AM - 3 PM, 2 PM 11 PM, 9 PM 6 AM (timings may vary depending on business requirement) Permanent Shift: 9 PM 6 AM

The Bullhorn Application Administrator, Associate is responsible for supporting and maintaining enterprise applications, ensuring their optimal performance and availability. They will report directly to the Product Owners for Bullhorn, Replicon and any other tools the team is responsible for. This role will assist other Application Administrators to help them master the platform and provide continuous service improvements to the platform. The ideal candidate will have extensive experience in guiding people to understand, manage and support various platforms. They must be able to articulate technical concepts and workflows in a clear, easy to understand way for end users. They must be able to troubleshoot platform specific issues and have experience fixing them. They must have an already strong understanding of database concepts like tables, relationships, queries and reporting. They must have experience in collaborating with other teams like IT, Dev, HR, etc. The right candidate will be an energetic self-starter who is a Bullhorn expert. Responsibilities Responsible for application support and operational activities, including troubleshooting issues and providing timely resolution to user problems Work with other cross-functional teams to support new features, enhancements and upgrades Understand new application features and unused module functionality to drive platform expansion and adoption Create and maintain process and knowledge documentation needed for other Application Admins and/or end users Generate and analyze reports on application usage, performance, and issues to inform decision-making and improve efficiency Stay abreast for Application updates how it impacts what is in production and any deprecated functionality that must be accounted for 2+ years of IT experience on application operations in a large-scale complex environment Qualifications Bachelor s degree in information technology, computer science or equivalent experience. Minimum Experience Requirements: Strong problem-solving skills and attention to detail Familiarity with application administration and support processes Experience with Bullhorn or other applicant tracking system Understanding of cloud-based applications and middle-ware ETL tools Experience working and integrating with other enterprise systems (HRIS/ERP/CRM) such as Netsuite, Salesforce, ADP, UKG is a plus High level of verbal & written communication skills, as well as the ability to help explain complex technical requirements to non-technical people. A capacity for working with minimal supervision in complex projects with considerable responsibility. Thorough knowledge of SDLC. About the Company: Consilio s consulting and services teams assist legal departments of multinational corporations and their outside counsel to respond to legal matters, reduce legal spend, minimize risks and operate more efficiently. Whether we are supporting clients with our eDiscovery, document review or legal consulting services, we pride ourselves in delivering service excellence around the globe, wherever it matters to our clients. We are problem solvers. Our knowledge and best practices have been forged from engagements on thousands of matters with hundreds of clients, all around the world. That knowledge also fuels our own technology innovation in order to provide clients with greater leverage to solve challenges at lower cost, with lower risk and in less time. Consilio s True North Values Excellence We strive to make every client our advocate Passion We DO because we CARE Collaboration We win together through teamwork and communication Agility We flex, adapt and embrace change People We value, respect and invest in our teammates Vision We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

The Concierge Partner is primarily responsible for providing Consilio s COBALT clients with support via incoming calls and email. Hosting client training sessions, upon request. Their secondary responsibility is to fulfill all account management requests for Consilio s COBALT clients (ie. account creations, project access and new engagement tasks). Responsibilities Customer Satisfaction: 1. Service Level Agreements (SLAs) Ensure 15min response, follow-up and resolution SLAs are being met. 2.Provide the highest level of customer service to further solidify the relationship with Consilio s COBALT clients by: Assistance with logging into the system, navigating the interface and performing specific tasks. Guidance on advanced features such as searching and exporting. Troubleshoot and resolve support issues. 3.Have a passion for speaking to clients, with expertise in the following areas: Security awareness of caller/user identification and approval polices. Client advocacy when collaborating with other teams and keeping the customer updated on resolution. Awareness of eDiscovery life cycle. Qualifications Education Requirements: Bachelor s degree or higher (any discipline). Language Requirements: Multilingual in English AND at least one of the following: Cantonese/German/Mandarin. B2 level proficiency or higher. APTITUDE Digital Intelligence ability to acquire and apply new knowledge related to digital technology. Digital Literacy ability to find, evaluate and clearly communicate information through multiple mediums. Experience Requirements: At least 2-3 years - in either customer service, tech support, legal, government, financial or hospitality roles. Operating Systems Windows and Mac. Microsoft 365 Office (Excel, Word & PPT), Visio and Sharepoint. Customer Service Requirements: Strong communicator both written and verbally. Active listener gains knowledge while engaging with the speaker. Team player capable of working independently or collaboratively with colleagues as situations arise. Flexibility to adapt to regional communication styles. Patience & Empathy when supporting clients of varying technical proficiency. Client advocacy - when collaborating with other teams or when providing the client with status updates. Logical Thinking Requirements: Problem Solver capable of identifying issues and communicating resolution steps clearly. Assessor can identify scenarios that require escalation to either Concierge Leadership or other teams. EXTRA CREDIT FOR Previous experience in eDiscovery industry. Previous experience with eDiscovery systems such as Relativity, Everlaw and NUIX. Previous experience with user access systems such as ActiveDirectory and Azure. Existing Consilio employees with at least 1 year tenure. What Shift You ll Work Tuesday to Saturday 6am to 3pm IST. What We Offer Initial 120 days working in office schedule of 5 days/week from office. Post 120 days working hybrid schedule of at least 3 days/week from office. Sightline Administrator certification. Relativity Review Management Specialist certification (RRMS) Sightline Administrator certification. Brainspace Administrator certification BlackOut User certification Health and welfare benefits (including medical, dental, vision, life insurance and EAP). Retirement plan. Paid-time off (PTO). Employee Appreciation (Bonusly) and Referral Reward Programs. Consilio s True North Values Excellence We strive to make every client our advocate Passion We DO because we CARE Collaboration We win together through teamwork and communication Agility We flex, adapt and embrace change People We value, respect and invest in our teammates Vision We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Join a dynamic team that designs, builds, and supports the Enterprise Data Base (EDB). Our mission is to deliver consistent, reliable data and reporting solutions that revolutionize the business intelligence capabilities for the organization. Delivering, clean, consistent data to leaders of the Consilio eDiscovery business! The ideal Data Base Engineer will be able to work with stakeholders and engineers without skipping a beat. This person should have a passion for data quality, reliable reporting, and creating robust solutions. Responsibilities Essential Responsibilities: Data Intelligence & Analysis: Study and understand the company s business processes and applications, including their effect on data and reporting, and apply the knowledge gained in designing data warehouse objects and reports. Strong SQL skills, T-SQL preferred. Building reports, adding new fields, creating Business Objects filters, measures, and other solutions. Leveraging MS SQL Server. Dimensional modeling for new solutions that meet the business needs. Creating dashboard proof-of-concepts that elevate data and business intelligence using either PowerBI or Excel. Technical writing skills, supporting both engineering and user facing documentation. Collaboration: Driving the technical requirement gathering process by working with stakeholders. Assist data warehouse users with leveraging the various solutions available. Working with peers to find the right solution to any data challenge. Occasionally responsible for: Supporting ETL processes that involves error and reconciliation handling, utilizing Microsoft SQL Server Integration Services (SSIS). Performs capacity planning, supporting, trouble Qualifications Minimum Education Requirements: Bachelor s degree or equivalent experience required Minimum Experience Requirements: 2 - 4 years of software testing experience Keen attention to detail Strong analytical and problem-solving skills Excellent verbal and written communication skills Creative and innovative thinker Diligent and meticulous Other Preferred Requirements: Experience with JIRA Software Proficiency with Relativity preferred EDRM awareness preferred Strong computer skills and relational databases knowledge Experience with Git, Kibana, LINQ pad, T-SQL Experience with data manipulation in text editors

Role & responsibilities Leading high complexity legal technology projects from design through to build, testing, and deployment. Working with potential customers to gather, refine and document business requirements. Holding workshops with customers, capturing business requirements and designing functional solutions to legal business problems. Designing contract automation or workflow solutions in the form of business process flows, variables tables, automation mark-ups etc. Producing artifacts such as business requirements documents, process flows, variables tables, automation mark-ups. Ensuring that the agreed deliverables and functional requirements are delivered to the client. Producing and signing off on testing plans QAT and UAT and delivering demos to customers and supporting with UAT. Point of escalation for projects collaborating with the wider project team to resolve issues, mitigate problems and communicate challenges/blockers as well as remedial actions. Managing, coaching and mentoring team members within the DocuSign practice. Preparing project estimates along with the technical delivery team. Stakeholder and project management overseeing the delivery of projects to ensure they are delivered on time and on budget. Managing client relationships, leading the pre-sales process and performing demos etc. Preferred candidate profile Proven experience in implementing and managing CLM tools. Strong understanding of software development lifecycle methodologies (Agile, Scrum, Kanban). Excellent communication and interpersonal skills. Problem-solving mindset with the ability to adapt to evolving project needs. Why Join Us: Be part of a collaborative and innovative work environment. Opportunity for professional growth and development. Competitive salary and benefits package. Contribute to shaping the future of our software development processes. If you're excited about transforming software development through efficient CLM practices, we invite you to apply and become an integral part of our dynamic CLM team. Together, let's redefine the way we approach software development and deliver exceptional results.

About company: Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. Renowned for its expertise in litigation, HSR second requests, internal and regulatory investigations, eDiscovery, document review, information governance, compliance risk assessments, cybersecurity, law department management, and contracts management. Role Overview: The Concierge Partner is primarily responsible for providing Consilio s COBALT clients with support via incoming calls and email. Hosting client training sessions, upon request. Their secondary responsibility is to fulfill all account management requests for Consilio s COBALT clients (ie. account creations, project access and new engagement tasks). Responsibilities Customer Satisfaction: 1. Service Level Agreements (SLAs) Ensure 15min response, follow-up and resolution SLAs are being met. 2.Provide the highest level of customer service to further solidify the relationship with Consilio s COBALT clients by: Assistance with logging into the system, navigating the interface and performing specific tasks. Guidance on advanced features such as searching and exporting. Troubleshoot and resolve support issues. 3.Have a passion for speaking to clients, with expertise in the following areas: Security awareness of caller/user identification and approval polices. Client advocacy when collaborating with other teams and keeping the customer updated on resolution. Awareness of eDiscovery life cycle. Qualifications Education Requirements: Bachelor s degree or higher (any discipline). Language Requirements: Multilingual in English AND at least one of the following: Cantonese/German/Mandarin. B2 level proficiency or higher. APTITUDE Digital Intelligence ability to acquire and apply new knowledge related to digital technology. Digital Literacy ability to find, evaluate and clearly communicate information through multiple mediums. Experience Requirements: At least 2-3 years - in either customer service, tech support, legal, government, financial or hospitality roles. Operating Systems Windows and Mac. Microsoft 365 Office (Excel, Word & PPT), Visio and Sharepoint. Customer Service Requirements: Strong communicator both written and verbally. Active listener gains knowledge while engaging with the speaker. Team player capable of working independently or collaboratively with colleagues as situations arise. Flexibility to adapt to regional communication styles. Patience & Empathy when supporting clients of varying technical proficiency. Client advocacy - when collaborating with other teams or when providing the client with status updates. Logical Thinking Requirements: Problem Solver capable of identifying issues and communicating resolution steps clearly. Assessor can identify scenarios that require escalation to either Concierge Leadership or other teams. EXTRA CREDIT FOR Previous experience in eDiscovery industry. Previous experience with eDiscovery systems such as Relativity, Everlaw and NUIX. Previous experience with user access systems such as ActiveDirectory and Azure. Existing Consilio employees with at least 1 year tenure. What Shift You ll Work Tuesday to Saturday 6am to 3pm IST. What We Offer Initial 120 days working in office schedule of 5 days/week from office. Post 120 days working hybrid schedule of at least 3 days/week from office. Sightline Administrator certification. Relativity Review Management Specialist certification (RRMS) Sightline Administrator certification. Brainspace Administrator certification BlackOut User certification Health and welfare benefits (including medical, dental, vision, life insurance and EAP). Retirement plan. Paid-time off (PTO). Employee Appreciation (Bonusly) and Referral Reward Programs. Consilio s True North Values Excellence We strive to make every client our advocate Passion We DO because we CARE Collaboration We win together through teamwork and communication Agility We flex, adapt and embrace change People We value, respect and invest in our teammates Vision We create clarity of purpose and a clear path forward

Role & responsibilities Develop instructional documentation for multiple projects while managing project plans and schedule. Assist in planning, scheduling, and tracking documentation work to meet dates and client deliverables. Work with SMEs to create instructions for various software processes. Manage documentation projects effectively to meet deadlines and quality standards. Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users Work with Consilio subject matter experts (SMEs) and other internal groups to develop and maintain documentation that meets established Consilio quality metrics. Gather and analyze technical and product information from various sources (such as product demonstrations, project tracking systems, interviews, emails, or phone calls) to document new or changing processes. Proactively escalate project issues, roadblocks, and scope changes as they occur. Practice established documentation development and maintenance practices as set forth in the Consilio Corporate Communications Style Guide. Provide editing support for various types of documents, as requested. Maintain a library of documentation, cataloging it for internal and/or external use. Research changes to documentation and update existing documents, as required. Solicit feedback for measuring documentation effectiveness. Perform peer reviews to ensure Consilio documentation is accurate, relevant, concise, easy to use, and conforms to the style guide, writing standards, and Consilio quality metrics. Requirements 5+ years of experience in technical writing and editing/communications Writing and editing: Document information to effectively communicate it to customers, technical staff, managers, executives, sales, and marketing teams. Restructure information for a better approach to problems or tasks. Break down complex information into accessible concepts appropriate to the audience. Represent information in visual/graphical forms that augment textual descriptions. Fluency in common Microsoft Office software (mainly Word). Ability to pay attention to details. Ability to prioritize and execute tasks in a fast-paced environment. Ability to multi-task and be a self-starter. English language: Thorough knowledge of the English language including grammar, spelling, and usage Interviewing and questioning: Talk with individuals and groups about their needs and ask probing questions to gather pertinent content. Interpersonal: Negotiate technical and end-user documentation priorities and resolve conflicts among project stakeholders. Nice-To-Have A bachelors degree in English, journalism, or a related field. Experience documenting instructions for software/development/related processes. Project management skills, such as organizing multiple documentation projects to keep them on schedule, reaching out to SMEs, diligent tracking of project goals/scope changes/progress. Experience using graphics/illustration software

The Full Stack Software Engineer is responsible for software development, maintenance, monitoring, and problem resolution of both front- and back-end systems development solutions with or within .NET, React, SQL Server or other tools that relate to eDiscovery applications, databases and workflows. This role participates in projects from all SDLC lifecycles, including inception of the project through the maintenance phase. Executing on the analyzing, writing, building and deployment of software with high quality development solutions. Responsibilities Essential Responsibilities: Responsible for the creation and maintenance of moderate to highly complex solutions (including data infrastructure, reporting, and applications) that address the informational and analytical needs of the various groups. Responsible for all phases of the project lifecycle which include requirements definition, solution design, application development, and system testing. Analyze end user data need and develop user-oriented solutions which interface with existing applications. Maintain documentation for all work processes and procedures. Make improvement suggestions and adhere to all approved work changes for the team. Interact and partner effectively across all appropriate internal business teams. Provide backup support for all work and project efforts as needed. Assist with team planning and growth strategy. Ensure execution of all industry InfoSec specific compliance matters within the team. Participate in major upgrades to systems, platforms and/or software. Participate or training on business functionality for system end users. Test operation of completed programs, debug as needed. Develop functional unit testing around developed applications for testing automation. Additional Responsibilities/Details: Works with minimal supervision and is responsible for making an established range of decisions, escalating to Leads when necessary and updating Lead on a regular basis Adaptable and able to learn quickly and demonstrate a big picture approach when working on projects. Qualifications Minimum Education Requirements: Bachelor of Science in Computer Science or related field, or comparable business/technical experience. Minimum Experience Requirements: At least 2-4 years of experience of application development experience which includes: programming, data management, collection, modeling and interpretation across complex data sets. Programming skills (database, system, or scripting). Front-end technology: Experience in front-end technologies (any): JavaScript, CSS3 and HTML5 and third-party libraries such as React Js, Angular, jQuery and LESS Development languages: Knowledge of server-side programming languages (any): .Net, Java, Ruby or Python Database and cache: Familiarity with RDBMS technology, including SQLServer Postgres and caching mechanisms such as Redis. Proven ability to design, develop, and deploy full-stack web applications with both SQL and NoSQL databases Proven ability to rapidly learn and adapt to new engineering tools, languages, and frameworks Strong understanding of software development life cycle and testing strategies Comfortable working with Enterprise Integration Patterns, Service-Oriented Architecture, and Microservices Ideally experienced with Stream processing, Event-Driven Architecture, Messaging Protocols, and Data Engineering Ability to work independently or as a part of a broader team Technical Skills: Proficient in HTML5, CSS3, and JavaScript (ES6+) Proficient in modern web frontend frameworks and state management libraries Proficient in server-side languages and RESTful API design/development Solid understanding of database design/management and caching mechanisms Knowledge of authentication and authorization mechanisms such as OAuth 2.0 and JWT Strong experience with both Microsoft Windows Server infrastructure and distributed systems Experience with version control systems and CI/CD pipelines Experience with containerization technologies such as Docker and Kubernetes

Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. Renowned for its expertise in litigation, HSR second requests, internal and regulatory investigations, eDiscovery, document review, information governance, compliance risk assessments, cybersecurity, law department management, and contracts management Director of Project Management is responsible for high level management, delegation, and execution of day-to-day e-discovery project tasks for the assigned Verticals, and will closely work with Vertical head. Additionally, the role is tasked with developing strategic initiatives critical to the ongoing development and improvement of the Project Management team. The role is also responsible for the oversight and leadership of multiple project teams and tasked with developing client relationships and provide support to our Global Revenue Organization. Why Join Us: Be part of a collaborative and innovative work environment. Opportunity for professional growth and development . Competitive salary and benefits package. Contribute to shaping the future of our software development processes. Responsibilities Team Leadership Leading by example and with humility Communicate the company values, ethos and objectives to the Project Management team and across all other departments as needed Provide leadership and oversight of multiple project teams, including managing team utilization, training needs and serving as a primary point of escalation. Acts as an initial point of escalation Responsible for assigning incoming projects to Project Managers Work with Senior Project Managers to: Ensure the appropriate staff are allocated for projects across regions, Manage client facing issues, and escalate to leadership, if necessary Responsible for providing performance reviews to direct reports Work with other managers to identify and communicate team objectives Work with the Vertical head to optimally allocate resources in India across various portfolios & shift and plan for the coverage required from India Work closely with India General Manager for Client Services team to address team s training, logistics & other local issues as & when required Management of Projects Creating and maintaining the project schedule, which defines activities, sequence, dependencies, work effort, duration and associated resource requirements Defining, negotiating, communicating, implementing and monitoring quality standards on all project deliverables Delivering on team and individual project SLAs Planning and managing internal and external project communications (with client and internal team), ensuring effective exchange of project information and deliverables Forecasting, tracking and managing project budgets and invoices Generating and distributing reporting metrics for processed requests and KPIs on a regular basis Collaborating with colleagues and being an internal leader with respect to junior team members Subject Matter Expert Be there to support your team Use PM and external collaboration and knowledge to create, document, and deliver internal education and process improvement initiatives Be considered both internally and externally as the expert on certain broad initiatives related to PM execution Sales Support Knowledgeable about and able to speak competently to all of Consilios service offerings Develop strategic external relationships through participation/presentation at industry events, publication of articles, membership in relevant thought leadership groups, and similar activities Participate/conduct business development activities with existing and new clients such as participating in sales presentations, building personal relationships with potential buyers Serve as a point for client contact on incoming projects and industry inquiries as necessary Assist with drafting customized protocols and other non-standard operating procedures for MSA clients or clients with ongoing and continuous project Qualifications Minimum Education Requirements: Bachelor s degree required or minimum 5 years in the litigation support / legal industry Minimum Experience Requirements: 10 years of progressively responsible experience in related roles within the e-discovery industry 3 years experience as an E-discovery based Project Manager and 2 years experience as a People Manager Other Requirements: Willingness to travel both domestically and internationally Flexibility around working on various shifts (initially US EST shifts that may change based upon business need) Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints Demonstrated ability to manage client expectations and maintain client satisfaction A proactive approach to problem-solving and the ability to anticipate client needs The ability to confront unexpected problems quickly and effectively Strong teamwork, communication (written and oral), client management, and interpersonal skills Demonstrated ability to manage project teams, including teams of supporting project managers Hybrid working, 3 days work from office Consilio s True North Values Excellence We strive to make every client our advocate Passion We DO because we CARE Collaboration We win together through teamwork and communication Agility We flex, adapt and embrace change People We value, respect and invest in our teammates Vision We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

About the company Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. The Bullhorn Application Administrator, Associate is responsible for supporting and maintaining enterprise applications, ensuring their optimal performance and availability. They will report directly to the Product Owners for Bullhorn, Replicon and any other tools the team is responsible for. This role will assist other Application Administrators to help them master the platform and provide continuous service improvements to the platform. The ideal candidate will have extensive experience in guiding people to understand, manage and support various platforms. They must be able to articulate technical concepts and workflows in a clear, easy to understand way for end users. They must be able to troubleshoot platform specific issues and have experience fixing them. They must have an already strong understanding of database concepts like tables, relationships, queries and reporting. They must have experience in collaborating with other teams like IT, Dev, HR, etc. The right candidate will be an energetic self-starter who is a Bullhorn expert. Responsibilities: Responsible for application support and operational activities, including troubleshooting issues and providing timely resolution to user problems Work with other cross-functional teams to support new features, enhancements and upgrades Understand new application features and unused module functionality to drive platform expansion and adoption Create and maintain process and knowledge documentation needed for other Application Admins and/or end users Generate and analyze reports on application usage, performance, and issues to inform decision-making and improve efficiency Stay abreast for Application updates how it impacts what is in production and any deprecated functionality that must be accounted for 2+ years of IT experience on application operations in a large-scale complex environment Qualification: Bachelors degree in information technology, computer science or equivalent experience. Minimum Experience Requirements: Strong problem-solving skills and attention to detail Familiarity with application administration and support processes Experience with Bullhorn or other applicant tracking system Understanding of cloud-based applications and middle-ware ETL tools Experience working and integrating with other enterprise systems (HRIS/ERP/CRM) such as Netsuite, Salesforce, ADP, UKG is a plus High level of verbal & written communication skills, as well as the ability to help explain complex technical requirements to non-technical people. A capacity for working with minimal supervision in complex projects with considerable responsibility. Thorough knowledge of SDLC. Why Join Us: Be part of a collaborative and innovative work environment. Opportunity for professional growth and development. Competitive salary and benefits package. Contribute to shaping the future of our software development processes. Consilio’s True North Values Excellence We strive to make every client our advocate Passion We DO because we CARE Collaboration We win together through teamwork and communication Agility We flex, adapt and embrace change People We value, respect and invest in our teammates Vision We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Role & responsibilities Risk Management Assist with the review and improvement of the risk register Assist with the development and tracking risk treatment plans Vendor Risk Management Perform vendor risk and security profile assessments, evaluate vendor responses including the potential for creating action items and maintain records Business Continuity (DR) and Disaster Recovery (DR) Help oversee the business continuity and disaster recovery program starting with policy and plan development and maintenance through the exercise processes and action item remediation Assist with the annual BC/DR business impact analysis and risk assessments Change Management Assist with the review of weekly change management activities including the weekly change advisory board meeting Incident Response Assist with incident response program from management of the incident to remediation, reporting and tracking Audit Assist in coordination and remediation of all audits including internal, client, and certification audits Coordinate and track remediation efforts across multiple teams resulting from any of the programs overseen by the Risk Management vertical Build and maintain policies and procedures regarding all aspects of responsibilities Preferred candidate profile Bachelors degree Knowledge of risk management, vendor risk management, business continuity, disaster recovery, change management and incident response Knowledge of Data Privacy and Cyber Security Frameworks such as GDPR, HIPAA, CCPA, NIST, ISO 27001, etc. Power BI skills a plus Benefits: Competitive salary Health, dental, and vision insurance Retirement savings plan Professional development opportunities Collaborative and supportive work environment