Client Success Partner

Job Requirements Position: Client Success Partner Company Name: IDFC FIRST Bank Job Type: Full-Time Job Category: Sales & Relationship Management- Retail Banking Department: Retail Banking > Startup Banking > Sales Location: Pune, Maharashtra, India IDFC FIRST Bank is seeking a highly motivated and results-driven Client Success Partner to join our Retail Banking team in Pune, Maharashtra. As a Client Success Partner, you will be responsible for building and maintaining strong relationships with our clients in the startup banking sector. This is a full-time position that offers a competitive salary and benefits package. Key Responsibilities Develop and maintain relationships with clients in the startup banking sector Understand clients' needs and provide tailored solutions to meet their financial goals Act as a trusted advisor to clients and provide exceptional customer service Collaborate with internal teams to ensure timely and accurate delivery of services to clients Identify opportunities to upsell and cross-sell products and services to clients Monitor and analyze client performance and provide regular reports to management Stay updated on industry trends and developments to better serve clients Qualifications Bachelor's degree in Business, Finance, or a related field Minimum of 3 years of experience in sales and relationship management in the retail banking industry Strong understanding of startup banking and the needs of clients in this sector Excellent communication and interpersonal skills Proven track record of meeting and exceeding sales targets Ability to work independently and as part of a team Proficient in Microsoft Office and CRM software Willingness to travel as needed If you are a self-starter with a passion for sales and relationship management in the retail banking industry, we want to hear from you! Join our dynamic team at IDFC FIRST Bank and take your career to the next level. Apply now and be a part of our success! Show more Show less