174 Client Success Jobs - Page 5

WORK FROM OFFICE - 5 DAYS A WEEK SHIFT - 5:30 PM - 2:30 AM MODE OF TRAVEL - SELF COMMUTE Job Summary The Customer Success Manager is a high-impact role responsible for owning and growing client relationships. This role is central to driving adoption, ensuring retention, and achieving aggressive upsell, cross-sell, and expansion targets. As a key member of the Client Success Team, youll be accountable for hitting both individual KPIs and contributing to broader team goals, while delivering measurable value to our partners across the higher education landscape. Key Responsibilities • Own a portfolio of client accounts and be directly accountable for renewal, retention, and revenue growth through strategic upsell and cross-sell initiatives. • Consistently meet or exceed individual performance metrics tied to account expansion, customer satisfaction, and retention. • Proactively identify and pursue opportunities to expand BlackBeltHelps footprint within existing accounts through value-driven consultative conversations. • Act as a trusted advisor to clients, aligning BlackBeltHelps solutions with institutional goals and demonstrating clear ROI. • Drive product adoption and customer engagement through ongoing education, strategy sessions, and performance reviews. • Collaborate with internal teamsincluding Sales, Product, and Supportto ensure seamless service delivery and maximize client outcomes. • Stay ahead of trends in higher education and edtech to offer strategic guidance and strengthen client partnerships. • Partner with Client Support Managers to address issues swiftly, reduce churn risk, and deliver exceptional customer experiences. Qualifications & Requirements • 2-5 years of experience in customer success, account management, or a growth-focused client-facing role in a B2B tech focused company. • Strong track record of meeting or exceeding revenue growth, retention, and customer satisfaction targets. • Demonstrated ability to lead strategic upsell and cross-sell efforts within existing client relationships. • Excellent relationship-building and communication skills, with an ability to influence at all levels of an organization. • Technically savvy with a passion for learning and optimizing customer journeys. • Self-motivated, results-oriented, and highly accountable able to thrive in a remote, fastpaced environment. • Must be able to travel up to 50% of the time. • Experience with CRM tools and success platforms is required.

Key Responsibilities: Connect with key clients via outbound calls, emails, or virtual meetings to explain new product features and updates clearly and effectively. Guide clients through the technical and operational steps required to implement product updates at their end. Collaborate closely with client technical teams to troubleshoot and resolve any issues during the implementation phase. Serve as the first point of contact for client queries related to the product, providing timely and accurate responses. Understand client environments and workflows to tailor product implementations and maximize value. Document client interactions, feedback, and implementation progress accurately. Coordinate with internal product, engineering, and support teams to ensure seamless client onboarding and adoption. Monitor client usage post-implementation to ensure the product is meeting their needs and suggest improvements or additional features when relevant.

Job Description Customer Success Associate Location: Noida Sec-59 Job Type: Full-time Experience: 3-8 Yrs About Us: Webbee Esolutions Pvt Ltd is a fast-growing SaaS company revolutionizing the [FinTech, CRM, AI-based solutions]. Our mission is to provide businesses with cutting-edge solutions that streamline operations, enhance productivity, and drive growth. We are looking for a Customer Success Associate_ Onboarding & Retention to help us scale our customer base by identifying new business opportunities, generating leads, and closing deals. If you are passionate about sales, technology, and relationship-building, wed love to hear from you! Key Responsibilities: Identify and qualify potential leads through research, networking, and outbound prospecting. Conduct product demos and presentations to showcase the value of our SaaS solutions. Develop and maintain strong relationships with prospective and existing clients. Understand customer pain points and recommend tailored solutions. Manage the entire sales cycle from lead generation to closing deals. Collaborate with the marketing and product teams to optimize sales strategies. Achieve and exceed monthly/quarterly sales targets. Maintain accurate records of sales activities in the CRM system. Stay up-to-date with industry trends, competitors, and SaaS market developments. Requirements: Bachelors degree in Business, Marketing, or a related field. 3-8 years of experience in SaaS sales, business development, or a similar role Strong understanding of SaaS products, cloud solutions, and B2B sales processes. Excellent communication, negotiation, and presentation skills. Ability to understand technical concepts and explain them to non-technical audiences. Experience with CRM tools like HubSpot, Salesforce, or Zoho CRM is a plus. Self-motivated, target-driven, and able to work in a fast-paced environment. Why Join Us? Fast-growing SaaS company with a dynamic work culture. Opportunity to work with cutting-edge technology and innovative solutions. Career growth and learning opportunities in the SaaS industry. Competitive salary, commissions, and performance-based incentives. How to Apply? Interested candidates can apply by sending their resume to Harshit.tripathi@webbeeglobal.com with the subject line "Application for Customer Success Associate SaaS" Join us and be part of our growth journey!

About BU: Job Hai Job Hai is InfoEdge's latest endeavor to create a Digital Ecosystem and Simplify Hiring for Blue Collar Job Seekers and the SMEs & Enterprises who hire them. Our vision is to make Jobs accessible to every Blue Collar worker in a Hyperlocal, Fraud-free environment and help Employers connect with relevant candidates for all grassroot level jobs quickly and seamlessly. Job Role As a Key Account Manager in our dynamic job platform business, you will be a crucial part of the team responsible for supporting key client accounts. Your role will involve working closely with Key Account Manager to ensure the satisfaction of our clients and the successful execution of our job platform services. This position requires a proactive and detail-oriented individual who is passionate about delivering exceptional customer service and contributing to the growth of our client If you are a motivated individual with a passion for client success, this is an excellent opportunity to contribute to the growth of our job platform business. Join us in revolutionizing the way organizations connect with talent and candidates find their dream jobs. Key Responsibilities: Client Support: Act as a primary point of contact for key accounts, addressing their inquiries, resolving issues, and ensuring overall client satisfaction. Collaborate with Key Account Managers to understand client needs and expectations Data Analysis and Reporting: Analyze client performance data and generate regular reports to highlight key insights and trends. Communication and Coordination: Facilitate communication between clients and internal teams, ensuring seamless collaboration and timely resolution of issues. Collaborate with cross-functional teams to address client needs and deliver on service commitments. Problem Resolution: Identify and troubleshoot any issues or challenges faced by key accounts, working collaboratively with the support and technical teams to find solutions. Client Engagement: Assist in organizing and participating in client meetings, presentations, and events. Collect feedback from clients and communicate insights to the appropriate teams for continuous improvement. Basic Requirements: 1. Basic knowledge working with Excel/Google sheets 2. Excellent communication skills, both written and verbal 3. Strong organizational and multitasking abilities 4. Experience is required

Min 1yr exp in Customer handling,customer sucess in MNC Max exp 7 yr Graduates only *Excellent Communication* Gap not more than 6 months Salary upto 8L Fixed+ 1L Variable Max age 35 Location-Gurugram Contact@9773616747 bhartiimaginators5@gmail.com

*Program Manager * Minimum 1year experience in Customer handling ,customer success Hybrid Shift - 4.30pm - 1:00 am with drop Age - max 35 Only graduates Location - Gurgaon Interested candidate can share CV -hrneha.imaginators@gmail.com

Role Objective: We are seeking a results-driven Key Account Executive to manage and grow relationships with key clients. The ideal candidate will serve as the primary point of contact for assigned accounts, ensuring client satisfaction, identifying new opportunities, and driving revenue growth. Responsibilities : Develop and maintain strong, long-term relationships with key clients. Act as the main point of contact for client needs, inquiries, and issue resolution. Understand client business objectives and tailor solutions to meet their needs. Drive revenue growth by identifying upselling and cross-selling opportunities. Monitor account performance and report on key metrics regularly. Coordinate with internal teams (sales, marketing, logistics, finance) to ensure timely delivery and support. Conduct regular review meetings and presentations with clients. Ensure contract compliance and assist in renewals or negotiations. Keep updated on market trends, competitors, and customer activity.

Position : Customer Success Manager US B2B SaaS Location: Bangalore (HSR Layout) Time Zone - Night Shift (Hybrid Model) Experience: 2+ years Salary : Negotiable Job Description What You'll Do Be the face of the company post-sale leading customer relationships and ensuring ongoing value delivery. Identify and pursue upsell/cross-sell opportunities, partnering with Sales to close. Lead customer onboarding and implementation, ensuring smooth handoffs and successful adoption. Conduct weekly/biweekly syncs and Quarterly Business Reviews (QBRs) to track progress, align on goals, and maintain executive buy-in. Ensure timely resolution of customer queries with in-depth product knowledge and a problem-solving mindset. Drive advocacy through referrals, testimonials, case studies, and co-marketing initiatives. Orchestrate executive dinners, micro-events with Sales to deepen engagement and foster trust. Collaborate closely with Product, Operations, and Sales to deliver a seamless and high-impact customer experience. Continuously gather product feedback and market insights to help shape our roadmap. What We're Looking For Minimum 2 years of experience in a Customer Success or Account Management role in B2B SaaS targeting the US market. Proven track record managing mid to high ACV accounts ($60K$200K) with strong stakeholder engagement. Strong background in engineering services sales, SaaS, or AI-driven business solutions. A mindset defined by customer obsession, speed, and ownership you go the extra mile. Excellent communication, relationship-building, and organizational skills. Bonus: Experience working with AI-powered products or in fast-paced startup environments. Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -

Hiring for a MNC/SAAS company Client Servicing/Success role Shift - 6.30PM to 3.30PM fixed/Weekend Off Sal - Upto 12.5LPA fixed Joining - 17th Jun'25 Location - Gurgaon Share your resume on shikha@imaginators.co or whatsapp on 9599868088

Looking only for BTech (CS/IT)/BSc (IT)/BCA as undergraduation and full time MBA Management Trainee Customer Success Customer Success Group Mumbai Welcome to BUSINESSNEXT, where we believe in maximizing your true potential while doing something purposeful, we invite you to #UNLIMIT with us. Our commitment to innovation and forward-thinking is reflected in everything we do, and we're looking for like-minded individuals to join our team. If you're looking for a rewarding career in a company that values your creativity, collaboration, and innovation, we invite you to explore this opportunity and join us in being #UpForTomorrow. The Opportunity: Are you ready to champion customer success in the dynamic world of Banking, Financial Services, and Insurance (BFSI)? As our Customer Success Manager for BFSI CRM, you'll be at the forefront of driving client satisfaction, product adoption, and showcasing the transformative power of our CRM solution. You'll serve as the linchpin between our sales, product, and delivery teams, ensuring that every client's objectives are not just met but exceeded. Objectives aligned to this role: Solution Design, Sales Support & Overall Business Growth. What would you do? Strategic Alignment Ninja : Harmonize client objectives with product capabilities through seamless collaboration with sales, product, and delivery teams. Create customer champion/coach achievement illustration - working Value Maestro : Ensure the successful realization of organizations digital transformation objectives. Conduct captivating product value workshops and pitches that unveil the game-changing impact of our CRM solution on BFSI operations. Demonstration Dynamo : Wow clients with tailored product demos that address their unique challenges and ignite their excitement for our solution. Feedback Connoisseur : Implement customer surveys to uncover insights, drive continuous improvement, and elevate customer satisfaction to new heights. Issue Resolution Sorcerer : Cast spells of satisfaction by swiftly addressing client concerns and ensuring their voices are heard. Trusted Partner: Guide Business and enterprise solutions leaders make smart investment decisions by providing context and support to help teams collaborate, building better flexibility, agility, and autonomy in decision making, and enabling faster speed to value and time to market. Product Influencer: to support a scalable framework of IT assets and business processes aligned to corporate governance that supports the organization to deliver on its goals and strategic objectives. Dynamic Collaborator : Involve Solution Architects as needed for enterprise solution specific in-depth discussions or demos. Measure of Success Implement and drive Customer Advocacy Board minimum 1 each quarter. Support in product and delivery pitches to drive positive revenue growth. Engage with customers for joint vision creation and drive minimum 2 Co – Innovation ideas for each quarter Required Skills Excellent communication and presentation skills Knowledge of BFSI IT domain Demonstrated ability to communicate clearly with business and IT Follows industry technology trends through self-study and formal training and shares that knowledge internally and externally via pitch decks white papers, blog posts and social media. Extensive experience in product showcase with an exceptional knack for storytelling. Create and deliver presentation of Level 2 product demos. Deep knowledge of enterprise product architecture Excellent proficiency in English communication, both written & verbal. Continuously research the constantly evolving technology and product landscape and advice on the right selection and use of tools/technologies critical to supporting business transformation and optimization efforts. Contribute to Product research based on competition analysis. Strong analytical skills, in-depth knowledge enterprise ecosystem and web-based products/applications, B2B enterprise across BFSI vertical. Identifying and resolving cross-project interdependencies and a proven ability to juggle several initiatives and shift priorities as needed. Consulting experience working for Enterprise Clients across BFSI with spectacular client references. Behavioural Attributes: Excelling in coordinating individuals, processes, systems, and metrics to achieve exceptional implementations. Effective influencer, collaborator, and strategic planner capable of leading at all organizational levels, particularly in complex environments. Inspires and influences teams, key resources, management, and customer stakeholders to align with and achieve business objectives. Thrives in challenging situations and excels in delivering results under tight timelines. Cultivate a continuous learning culture with a strong focus on staying updated. Academic Qualification: Computer Engineering/ equivalent technical qualification from a reputed college/ university Good understanding of current technology trends along with ultra-scalable systems Proficient in effectively communicating with internal stakeholders across various domains, including technology and business. Meet The Team Connect with the team that loves the challenge of solving business problems, just like you! Anjan Pandey AVP-CSM Avadhoot Athawale VP-CSM WHY BUSINESSNEXT? WIIFM, you ask? Well, lots of real, get-your-hands-dirty gigs, building cool products for the BFSI industry that is rapidly digitizing. Expect a challenging work experience that you’re unlikely to get in a Services Company. Does that excite you? Some Quick Facts : Ours is an inspiring Garage-to-Unicorn Product story that has been scripted by gifted technologists who’re just like fastest growing SaaS companies in India, especially in the BFSI industry, with a global footprint, serving over 1 million+ users across 50+ countrie s. Are we on a Mission? We sure are - on an 8-year Moon-shot Mission to be specific. We want to accelerate the World’s transition to intuitive, digital, and joyful financial experiences and become a Decacorn in the process. To UNLIMIT your true potential with us is to traverse a journey through our core values from a space of Care: Care for self and hence choose to be Happy (Happy People) Unlearn the old and learn new things to come out of the comfort zone, overcome fear of the unknown and grow (Learning & Growth) As Learning and Growing becomes a Habit, naturally Innovate to solve problems (Innovation) That's when the Customer is Happy (Happy Customers) and acknowledges that the products and services given by us have made life and business awesome and helped the Customer to be #UpforTomorrow Come, #Unlimit your true Potential today to be #UpForTomorrow: We exist for growth and development: We’re a company that is built on a Coaching Culture, committed to supporting employees to reach their full potential, helping them achieve their professional goals while contributing to the Moonshot. We thrive on clear, lucid Objectives & Key Results (OKRs). A trusting, transparent relationship where an Individual’s OKRs, lock into the department’s which, in turn, lock into the Company’s! We thrive by being proactive: Our Brand tagline "Up For Tomorrow" implies being proactive and forward-thinking, and our Culture Philosophy of "Unlimit" speaks of having no limits on what one can achieve. You can expect a culture that will constantly encourage you to take initiative and be proactive in your career, taking charge of your own professional development. Caring for People is our Business, and a Values-led Culture is our Profit. We just happen to use tech in the process. About BUSINESSNEXT Started as CRMNEXT, an India-born MNC with proven expertise in driving digital transformation at large banks and insurance businesses in customer engagement, modernizing sales, and servicing, it led India’s visibility on the global platform as a deep-tech IT product center capable of heralding digital disruption. Today, as BUSINESSNEXT, it powers 1 million+ user across 65,000 branches and call centers, managing 1 billion end customers worldwide. It has helped leading banks to open over 200 million digital accounts, issue 100 million cards and approve over $25billion loans over the last two years. Recognized as a Visionary by leading industry analysts, we leverage technology, innovation, and experience to relentlessly deliver incredible, unique, and human experiences, acing the volatile and complex business environment. BUSINESSNEXT suite comprises CRMNEXT, CUSTOMERNEXT & DATANEXT which are AI and ML-driven cloud-agnostic platforms dedicated to enabling digital transformations. BUSINESSNEXT has its USA headquarter in Raleigh, North Carolina and its international headquarter in Noida, India. It has a footprint across 5 continents and direct offices in 14 countries across the U.S.A, MEA, and APAC. #Unlimitto be #UpForTomorrow

Job description: Develops Healthy Customer Relationship Enhances Customer Training Evaluates and Analyses Customer Needs Builds Trust and Transparency with Clients Onboards New Clients Acts as a Customer Advocate Encourages Customers to Upgrade their Products Promotes Customer Loyalty Meet Quarterly and Annual Renewal and Upsell Targets Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients Ability to work cross-functionally with teams like sales, product, and support. Strong presentation and training skills. Customer-focused with a knack for identifying opportunities and solving problems Preferred candidate profile: Excellent written and verbal communication skills specialist. Good at MS Office, Word, PowerPoint, Excel. Perks and benefits: Cell phone reimbursement Health insurance Internet reimbursement Life insurance

We are looking for an Assistant Manager Client Success to foster strong relationships with our advertisers and drive exceptional results for them. Primary Responsibilities: Client Relationship Management: Cultivate and nurture deep relationships with assigned advertisers, serving as their trusted advisor and advocate. Campaign Optimization: Collaborate closely with internal teams to analyze campaign performance, identify areas for improvement, and deliver actionable insights. Data-Driven Strategy: Leverage campaign data to provide expert analysis, reporting, and troubleshooting, informing future client strategies and ensuring optimal results. Goal Alignment: Understand clients' marketing objectives in depth, track key performance indicators, and measure success against defined metrics. Business Development: Identify opportunities for account growth and upselling, proactively seeking to expand the scope of client relationships and revenue generation. Subject Matter Expertise: Serve as the go-to expert for programmatic advertising, providing valuable guidance and support to clients. Client Communication: Conduct regular business reviews to discuss goals, product updates, and market trends, fostering open and transparent communication with clients. Product Feedback: Facilitate client product feature requests with the internal product team, ensuring that client needs are effectively communicated and addressed. Required Skills: Experience: 2+ years of client success/account management/sales management experience in performance marketing, demonstrating a proven track record of success. Organization and Multitasking: Exceptional organizational skills and the ability to manage multiple responsibilities effectively, while maintaining a high level of attention to detail. Technical Proficiency: Experience in mobile and programmatic advertising is a plus, but a strong understanding of digital marketing principles is essential. Mindset: Open-mindedness, flexibility, positivity, and a curious approach to problem-solving. Business Acumen: Proven ability to drive revenue growth and achieve quarterly business goals, demonstrating a strong understanding of business metrics and KPIs. Communication: Excellent written and verbal communication skills, capable of effectively conveying complex information to clients and internal stakeholders. Teamwork: A collaborative spirit and adaptability to a growing company, working effectively with cross-functional teams to achieve shared objectives. Passion: A strong interest in online advertising and a drive for success, coupled with a passion for helping clients achieve their marketing goals. Travel: Occasional travel may be required.

JOB Title: Customer Success Manager - SuvarnaSetu Job Type: Full Time Reporting to: Director - Sales & Marketing CTC Package: 6 - 7 LPA Job Descriptions: Dsoft is hiring the Customer Success Manager for SuvarnaSetu - Jeweler's Personalized Business App. Our specialized platform aims to elevate retail jewellers business through personalized promotion strategies in app. The Customer Success Manager (CSM) plays a pivotal role in ensuring the successful use of "SuvarnaSetu Business App" by clients who have subscribed to the same and their retention. The primary objective is to drive customer satisfaction, engagement, and usage of the app, ultimately contributing to customer retention and business growth. This role requires a proactive and customer-centric individual who can drive customer success through effective communication, relationship-building, and a deep understanding of the SuvarnaSetu Business App's value proposition. Adaptability, problem-solving skills, and a passion for customers delight are key attributes for success in this role. Job Responsibilities: Product Training: Provide in-depth training sessions to the clients and their staff, showcasing the key features and functionalities of the app. Develop and maintain comprehensive training materials, documentation, and resources. Account Management: Serve as the main point of contact for assigned clients, building strong relationships and understanding their unique requirements. Regularly check in with clients to assess their satisfaction, address concerns, and identify opportunities for improvement. Usage Optimization: Analyze clients usage patterns and proactively suggest ways to optimize their utilization of the SuvarnaSetu Business App. Provide recommendations on additional features or upgrades based on customer needs. Customer Communication: Communicate product updates, new features, and best practices to clients & their staff on a regular basis. Share success stories and case studies to showcase the value of the app and its impact on businesses. Issue Resolution: Act as a liaison between clients and the technical support team, ensuring timely resolution of any issues or concerns. Escalate and prioritize critical clients issues, collaborating with cross-functional teams for swift resolutions. Customer Feedback: Gather clients feedback on their experiences with the SuvarnaSetu Business App. Use feedback to identify areas for improvement and share recommendation to the management and internal teams to implement necessary changes. Renewal Management: Monitor subscription renewals and proactively engage with clients prior to renewal dates. Present the value proposition and benefits of renewing the subscription to secure customer loyalty. Clients’ Advocacy: Identify satisfied customers who can act as advocates for the SuvarnaSetu Business App. Encourage customers to participate in case studies, testimonials, and referral programs to motivate other clients. Regular Reports and Analysis: Establish and track key performance indicators (KPIs) related to clients satisfaction, app usage, and renewal rates. Provide regular reports and insights to management on clients success metrics. Required Skill Sets: Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving abilities. Familiarity with CRM tools and customer success platforms. Ability to understand client needs and provide effective solutions to create win-win situations. Education: Master OR Bachelor's degree in Business, Marketing, or a related field. Experience: 4 to 5 years proven experience in customer success or account management roles. Add on advantage to the candidate having experience of Jewelry OR Diamond retail/wholesale/manufacturer industry. Location: Based out of Ahmedabad. Willing to travel at Clients’ Site. Company Culture: Our Team comprises motivated individuals that help each other do remarkable things everyday. We face challenges together and we win together. And just like other humans, we make mistakes but we learn from them quickly.

Role Overview: We are looking for a dynamic and goal-driven individual to join our team as an Assistant Manager - Job Acquisition. The primary responsibility will be to acquire new job listings and client partnerships by engaging with Talent Acquisition professionals. Key Responsibilities: Identify and onboard new clients to list job openings on our platform. Build and maintain strong relationships with HR professionals and hiring managers. Conduct outbound calls, emails, and meetings to pitch platform value proposition. Track acquisition KPIs and report on weekly/monthly progress. Stay updated with market trends and competitor platforms to identify new opportunities. Requirements: Bachelor's degree in Business, Marketing, HR, or related field. 4-6 years of experience in sales, recruitment, or business development. Excellent communication and interpersonal skills. Self-motivated and able to meet targets in a fast-paced environment. Data-driven approach to decision-making.

You will be the primary technical point of contact for our strategic customers. You will build and maintain strong relationships with key stakeholders, ensure successful adoption of our container security solutions

Role & responsibilities Connect with key clients via outbound calls, emails, or virtual meetings to explain new product features and updates clearly and effectively. Guide clients through the technical and operational steps required to implement product updates at their end. Collaborate closely with client technical teams to troubleshoot and resolve any issues during the implementation phase. Serve as the first point of contact for client queries related to the product, providing timely and accurate responses. Understand client environments and workflows to tailor product implementations and maximize value. Document client interactions, feedback, and implementation progress accurately. Coordinate with internal product, engineering, and support teams to ensure seamless client onboarding and adoption. Monitor client usage post-implementation to ensure the product is meeting their needs and suggest improvements or additional features when relevant. Preferred candidate profile Prior experience in a client-facing role involving product implementation, technical support, or customer success. Strong technical aptitude with the ability to understand and explain software products and workflows. Excellent verbal and written communication skills with the ability to simplify complex technical information for non-technical clients. Logical and analytical thinking skills to troubleshoot and resolve client issues effectively. Ability to manage multiple clients and implementation projects simultaneously. Strong interpersonal skills to build trust and maintain long-term client relationships. Patience and professionalism when handling client queries and escalations.

Hiring for Outreach Specialist Skills - Client Servicing, Outreach Sales, Customer success Min 4 Years of exp Salary up to 12.5 LPA Loc - Gurgaon Immediate Joiners contact n ping me : (VED)- 9821726929 email id ved.imaginators@gmail.com

Hiring Program Mgr Excell comms. Min 1 yr - 5 yrs exp in Customer Success from MNC Gap not more than 6 months Sal upto 8L Fixed+ 1L Variable Graduates only Max age 35 Location-Gurugram Call n ping ( VED)- 9821726929 Email - ved.imaginators@gmail.com

Role & responsibilities Connect with key clients via outbound calls, emails, or virtual meetings to explain new product features and updates clearly and effectively. Guide clients through the technical and operational steps required to implement product updates at their end. Collaborate closely with client technical teams to troubleshoot and resolve any issues during the implementation phase. Serve as the first point of contact for client queries related to the product, providing timely and accurate responses. Understand client environments and workflows to tailor product implementations and maximize value. Document client interactions, feedback, and implementation progress accurately. Coordinate with internal product, engineering, and support teams to ensure seamless client onboarding and adoption. Monitor client usage post-implementation to ensure the product is meeting their needs and suggest improvements or additional features when relevant. Preferred candidate profile Prior experience in a client-facing role involving product implementation, technical support, or customer success. Strong technical aptitude with the ability to understand and explain software products and workflows. Excellent verbal and written communication skills with the ability to simplify complex technical information for non-technical clients. Logical and analytical thinking skills to troubleshoot and resolve client issues effectively. Ability to manage multiple clients and implementation projects simultaneously. Strong interpersonal skills to build trust and maintain long-term client relationships. Patience and professionalism when handling client queries and escalations.

Hiring Customer Success Associates (BPO Sales) in Pune! Outbound voice process, strong English & Hindi, freshers/experienced welcome. Insurance/sales background preferred. CTC up to 31K. Face-to-face interview. Apply now! Provident fund

Min 7-12Yrs of Exp Required in Client Success/Customer Success (Wth min 3+yrs in team handling)/ (End to end onboarding or for outreach) Gurgaon/US shifts CTC upto 18L(Including Bonus)/5days/Cabs Vikas: 8527840989 Email: vikasimaginators@gmail.com Required Candidate profile SKILLS Client Success |Customer Success | SaaS |Project Management |Client Relationship |Client Support |Client Engagement |Client Onboarding |Client Servicing Client Management | Product Adoption

Roles and Responsibilities Client Onboarding: Guide new clients through a seamless onboarding experience helping them set up and understand our platform. Customer Support: Resolve customer queries via chat, email, and phone with a solution-first mindset and quick turnaround. Relationship Management: Build long-term relationships with customers by understanding their needs and proactively supporting their goals. Product Education: Conduct product walkthroughs, webinars, and create help guides to ensure customers can fully leverage the platform. Customer Engagement: Stay in regular touch with clients to monitor satisfaction and identify opportunities for further value. Feedback & Reporting: Collect product feedback, maintain customer records, and generate insights for internal teams. Desired Candidate Profile 1-2 years of experience in Client Onboarding, Client Success, Relationship Management, or similar roles. Excellent communication skills with ability to build rapport easily. Proficiency in MS Office applications (Excel) for report preparation and presentation. Strong understanding of product knowledge and sales principles.

Hiring Program Mgr Excell written and verbal comms. Min 1 yr - 5 yrs exp in Customer Success, customer handling Gap not more than 6 months Sal upto 8L Fixed+ 1L Variable Graduates only Max age 35 Location-Gurugram Contact@9220771924 Akanksha

Role & Responsibilities Post-Sale Campaign Management of top clients to reach pre-defined delivery & performance commitment Regular monitoring of delivery from campaigns and strategizing/planning activities to meet delivery gaps Analyzing & preparing regular reports w.r.t delivery performance from various products/sources Tracking client-level nurturing & lead handling process & sharing best practices around the same, favoring Shiksha business Maintain client-specific data & reports Knowledge about lead generation through digital marketing tools like email marketing/SMS Marketing, etc Desired Candidate Profile Good with Excel/data/numbers Excellent communication skills Strong sense of ownership and ability to liaise across functions. Understanding of the Digital platform functioning and marketing through geographical segmentation and demographic modeling

Dear Candidate, Infoedge is conducting a walk-in drive for one of its business unit i.e iimjobs.com for Client Engagement role. Date - 4th June' 25 (Wednesday) Time - 10 AM to 3 PM Address - C-10, Sector - 1, Noida (near Sector - 15 metro station) About BU: iimjobs iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply. Why Join Us? This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/ Customer Success at iimjobs.com A company going through an exponential growth track, just does not need old school "Account Managers" but someone more than that. If Sales brings the customers on board, Customer Success make the customers stay for long term. Customer Success or Client Success owns the customer right from the point of inception all the way to the entire lifecycle of the customer which includes client onboarding, usage tracking & reporting and relationship building meetings. A customer success manager's work will involve a mix of management, sales and analytics in the normal course of a day's work. You will work collaboratively with the Operations team, Tech team, Marketing team and not to mention Sales team. Eligibility Criteria: Experience - 0-3 years Location: Sector - 132, Noida (3 days from office, 2 days WFH) Key Responsibilities: 1. Increase the Customer Life Cycle Value 2. Develop a relationship with the customers which is greater than a transactional association 3. Ensuring utilisation and generating ROI 4. Act as an interface between the company and the client Additional Qualifications : 1. Self starter, an ability to work in a fast growing, challenging start-up work space 2. Outgoing and garrulous as it is a client facing role. 3. Strong analytical skills to derive data driven insights for better decision making 4. Outstanding teamwork, organisational and interpersonal skills, with tremendous attention to detail 5. Candidates who can join immediately will be given a preference