2182 Client Servicing Jobs - Page 18

The purpose of this role is to provide support to the senior team in delivering innovative solutions that deliver client objectives whilst meeting our business objectives and financial targets. Job Description: Key responsibilities:Collects and reports buying performance achieved on nominated clients that have Global Buying commitmentsEnsures that accuracy of data supplied and the declared results meet with potential external scrutinyEffectively communicates benchmarking methodology and productivity targets to local marketsCollects data from specific markets using the agreed methodology (client specific) to quantify, measure, calibrate price performance compared to historical price benchmarks - across all media typesIdentifies data anomalies and also potential delivery issues in marketManages data to normalise benchmarks to maintain as high levels of measurability as possible within the reportsManages preparation and verification of the data for the client reports - both data analysis and supporting commentaryAssists local markets and client service teams in dealing with Media Auditor requests / validations Location: Chennai Brand: Paragon Time Type: Full time Contract Type: Permanent

BPM Overview BPM is a full-service accounting firm providing comprehensive assurance, tax, and advisory services to clients globally. We are one of the largest California-based accounting firms and have built our success by focusing on our clients and our people. Our client base encompasses a complex array of sophisticated clients that keep our staff intellectually challenged every day. Our people-centered culture and firm motto Because People Matter are part of the reason we are recognized as one of the Best Places to Work in the Bay Area. We provide meaningful careers for our employees along with fostering an environment that allows an integrated lifestyle. Our flexible culture allows our professionals to live a balanced lifestyle between their work responsibilities and personal commitments. Team Overview BPM is seeking a proactive and detail-oriented professional to support our billing operations. This role is responsible for ensuring timely and accurate client invoicing, resolving billing-related inquiries, and partnering with bill managers to drive process efficiency. The ideal candidate will take ownership of their work, contribute to billing best practices, and bring a solutions-oriented mindset to continuous improvement efforts. We Have: A unique people-centered culture that attracts the brightest and most forward-thinking accounting professionals. The resources, expertise, and global capability of a Big Four accounting firm together with the responsiveness and accessibility of a local firm. A regional presence in the Bay Area, while still serving our clients nationally and internationally. Recognition as one of the Bay Area s Best Place to Work and No. 1 Best Large Accounting Firm to Work For by Accounting Today. You Have (Qualifications and Competencies): 4 6 years of billing experience in a CPA or legal bill experience (preferred). Understanding of billing mechanics and back-end transactions, including progress billing, clearing WIP, applying write-ups/downs, and closing progress bills. Familiarity with how billing transactions affect realization and other key financial metrics. Proven ability to manage competing priorities and meet deadlines while maintaining accuracy and attention to detail in a high-volume workflow. Demonstrated critical thinking skills uses logic, asks clarifying questions, and proposes efficient solutions to complex problems. Strong time management skills and the ability to work independently in a self-directed manner. Effective written and verbal communication skills with a focus on timely and professional responses to emails, meeting invites, and team requests. Service-oriented with a collaborative mindset; actively looks for ways to support team members and internal clients. Ability to clearly explain billing complexities to senior-level professionals and partner-level staff. Process-driven and organized, capable of accurately handling client correspondence and billing assignments in a high-volume and fast-paced environment. Comfortable working in a cross-functional and global team environment, including a minimum 3-hour daily overlap with U.S.-based teams. Professional presence and confidence when working with client-facing staff and firm leadership. You Will (Job Responsibilities): Analyze gross margin, net bill rate, and other financial metrics. Make strategic billing recommendations to increase profitability. Meet with and assist partners/bill managers monthly to review prior year metrics, discuss billing recommendations, and partner with bill managers to make billing decisions. Assist client service professional with WIP/AR management. Research/resolve customer billing/AR inquiries in a timely fashion. Collaborate with Billing Operations Management to develop and improve billing process. Participate in developing and documenting processes, procedures, and controls. Maintain accurate client data in the time & billing system. Participate in team meetings when the timing aligns with both local and international time zones, ensuring effective collaboration with colleagues across different regions. Effectively communicate billing initiatives to client service staff, including partners. Support the onboarding of new bill managers by sharing billing procedures and best practices. Participate in learning and development activities to strengthen knowledge of tools and processes. Ad hoc projects as assigned while balancing daily billing responsibilities.

Job Title: Account Manager Role: Freelancer Duration: 3 months Location: Mumbai, India About the role: OLIVER is a rapidly expanding creative services agency with a twist - we provide our clients with bespoke dedicated agencies that operate from within their offices. We are building a team of individuals who have the ability and confidence to learn on the job and help the client transform their marketing capabilities. We are currently looking for an Account manager to join our expanding team working with UK brands across a wide variety of briefs from social media content, video production, strategy and digital assets. What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Senior clients onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients. What you will be doing: Day to day contact for FMCG/ Beauty and personal brands providing excellent client service and supporting the onsite U-Studio team Working with the wider account team and collaborating with the studio including our digital designers and Studio manager. Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project. Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner. Accountable for timely billing and reporting revenue to the Group Account Director Work with the studio to manage timings plans What you need to be great in this role: Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. Demonstrable account management experience of minimum 3+ yrs and a proven track record of managing global clients and campaigns. The ability to effectively and proactively manage account finances and invoicing. Highly creative with the ability to generate ideas and practically contribute to the design studio output. Proficient in Microsoft Office , excel and other related software. Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. Passion for and inquisitive about AI and new technologies Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical Req ID: 13785 #LI-SG1 #LI-Onsite Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

At Eumo, we are looking for an energetic business developer associate to help drive our sales and grow the business. You will attract new clients and build solid relationships with them while maintaining existing relationships. Other duties will include market research, developing business strategies and pitches, managing a variety of projects, and identifying new business opportunities Responsibilities Here are some of your responsibilities in detail Willing to familiarize yourself with the company s vision and mission, seeking to accomplish set goals and objectives Conducting market research and identifying potential clients Cultivating strong relationships with new clients, while maintaining existing client relationships Developing and implementing sales strategies, client service and retention plans, and analysing sales data to inform or update marketing strategies Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required Ability to manage multiple projects concurrently and meet deadlines Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients Education & Skills Requirement Bachelor s or master s degree business management, marketing, or related field Proven work experience business development or sales field preferred. Excellent written and verbal communication skills Strong organization and project management skills Proficient in Microsoft Office Some of the skills you need to succeed include: Communication skills You need strong communication skills to communicate messages to target audiences. Your communication skills would help you express your ideas as well as produce work that incorporates a messaging hierarchy. Visualisation skills Your ability to visualise, express and provide effective, elegant and efficient design solutions with a high attention to detail with be key to your success. Collaboration skills Your ability to collaborate with multiple parties from in and out of the organization will help you achieve your numbers.

The purpose of this role is to provide support to the senior team in delivering innovative solutions that deliver client objectives whilst meeting our business objectives and financial targets. Job Description: Key responsibilities:Collects and reports buying performance achieved on nominated clients that have Global Buying commitmentsEnsures that accuracy of data supplied and the declared results meet with potential external scrutinyEffectively communicates benchmarking methodology and productivity targets to local marketsCollects data from specific markets using the agreed methodology (client specific) to quantify, measure, calibrate price performance compared to historical price benchmarks - across all media typesIdentifies data anomalies and also potential delivery issues in marketManages data to normalise benchmarks to maintain as high levels of measurability as possible within the reportsManages preparation and verification of the data for the client reports - both data analysis and supporting commentaryAssists local markets and client service teams in dealing with Media Auditor requests / validations Location: Chennai Brand: Paragon Time Type: Full time Contract Type: Permanent

Job Summary: The Client Services Planner will be responsible for managing, executing, all orders on broadcasting platforms and transmitting them to stations. This role requires a deep understanding of the advertising ecosystem, Linear TV, Broadcasting side, Streaming platforms, OTTs, CTV and data management platforms. The ideal candidate will possess strong analytical skills, technical proficiency, and a keen eye for detail to ensure campaigns run smoothly and efficiently. Job Description: Key Responsibilities: Client Service Planning : The Client Sales Planner (CSP) is responsible for assisting the sellers (CSMs/CSEs) in their sales efforts, by processing and maintaining the television commercial airtime schedules The Client Sales Planner assists with a wide range of sales-related functions including direct contact with client stations and media buyers and/or media buyers at the advertising agencies Responsibilities include, but are not limited to: Accurately input and transmit sales orders to client television stations Process and maintain revisions to sales orders Inform agency media buyers of program changes and outstanding pre-empts Ensure all orders are confirmed in a timely manner and Darwin (Broadcast Booking System) accurately reflects order status Process weekly Pre-Log/Post-Log requests from agencies Approve Agency Accepted manual Makegoods and transmit to the station Transmit Rep Pending Makegoods to Agency Pull posts and negotiate Under-Delivery (UD) weight Collaborate with stations to build and negotiate Makegoods offers Money tracking for Cash in Advance orders Analyze TV ratings data (Nielsen and comScore) Update Darwin to ensure programs are accurate Requirements : 6 years + experience in a TV Linear/Broadcasting Proficiency with major broadcasting platforms like DARWIN, MediaOcean , Prisma Experience working with budgets, understanding of pacing, and the ability to make necessary adjustments as required Demonstrates exceptional attention to detail, ensuring accuracy and precision in all tasks and deliverables and ensuring timely and successful completion. Capable of seamlessly transitioning between different tools and systems, ensuring efficient and effective campaign management. Maintains a proactive approach to staying on top of everything within the process to support evolving client needs. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly, as well as good interpersonal skills , are required . Experience in an analytical, results-oriented environment with external customer interaction. Additional Information Works as a member of the team and cross-functional teams Ability to lead/own internal & vendor meetings and communication. Have an aptitude for basic mathematical concepts Possess excellent verbal and written communication skills Ability to prioritize tasks and meet all deadlines while producing quality. Ability to aggregate and communicate data to support recommendations Ability to follow through on assigned tasks with minimal supervision Passion and curiosity for media, brands & digital activation Flexible to work across different time zones/shifts (including night shift) Location: Chennai Brand: Paragon Time Type: Full time Contract Type: Permanent

Job Summary: The Client Services Planner will be responsible for managing, executing, all orders on broadcasting platforms and transmitting them to stations. This role requires a deep understanding of the advertising ecosystem, Linear TV, Broadcasting side, Streaming platforms, OTTs, CTV and data management platforms. The ideal candidate will possess strong analytical skills, technical proficiency, and a keen eye for detail to ensure campaigns run smoothly and efficiently. Job Description: Key Responsibilities: Client Service Planning : The Client Sales Planner (CSP) is responsible for assisting the sellers (CSMs/CSEs) in their sales efforts, by processing and maintaining the television commercial airtime schedules The Client Sales Planner assists with a wide range of sales-related functions including direct contact with client stations and media buyers and/or media buyers at the advertising agencies Responsibilities include, but are not limited to: Accurately input and transmit sales orders to client television stations Process and maintain revisions to sales orders Inform agency media buyers of program changes and outstanding pre-empts Ensure all orders are confirmed in a timely manner and Darwin (Broadcast Booking System) accurately reflects order status Process weekly Pre-Log/Post-Log requests from agencies Approve Agency Accepted manual Makegoods and transmit to the station Transmit Rep Pending Makegoods to Agency Pull posts and negotiate Under-Delivery (UD) weight Collaborate with stations to build and negotiate Makegoods offers Money tracking for Cash in Advance orders Analyze TV ratings data (Nielsen and comScore) Update Darwin to ensure programs are accurate Requirements : 6 years + experience in a TV Linear/Broadcasting Proficiency with major broadcasting platforms like DARWIN, MediaOcean , Prisma Experience working with budgets, understanding of pacing, and the ability to make necessary adjustments as required Demonstrates exceptional attention to detail, ensuring accuracy and precision in all tasks and deliverables and ensuring timely and successful completion. Capable of seamlessly transitioning between different tools and systems, ensuring efficient and effective campaign management. Maintains a proactive approach to staying on top of everything within the process to support evolving client needs. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly, as well as good interpersonal skills , are required . Experience in an analytical, results-oriented environment with external customer interaction. Additional Information Works as a member of the team and cross-functional teams Ability to lead/own internal & vendor meetings and communication. Have an aptitude for basic mathematical concepts Possess excellent verbal and written communication skills Ability to prioritize tasks and meet all deadlines while producing quality. Ability to aggregate and communicate data to support recommendations Ability to follow through on assigned tasks with minimal supervision Passion and curiosity for media, brands & digital activation Flexible to work across different time zones/shifts (including night shift) Location: Chennai Brand: Paragon Time Type: Full time Contract Type: Permanent

Greetings From Probity Consultancy AR CALLER / Senior AR CALLER Chennai - Porur Two way cab provided * Handle AR calls, manage denials, and coordinate client relationships for optimal revenue cycle management. *if interested apply to this post* Office cab/shuttle Annual bonus Health insurance Provident fund

Subject matter experts in Marketing and Comms provide business stakeholders with specialized advice on their subjects, and act as an advisor leveraging on a specific MC expertise. She/he is a person with indepth, unique knowledge and expertise on a specific subject or in a particular industry ex digital marketing, internal comms, telecom etc. : MBA preferred, bachelors degree in marketing, advertising, communications, or related field. 10+ years of client services experience, within an advertising agency. 8+ years of Consumer-Packaged Goods industry experience. 8+ years of experience in project management required, with a demonstrated track record of successful delivery of increasingly complex programs. Proven experience in global program management leadership roles is strongly preferred. Primary Skills: 12+ years experience in marketing technology or digital asset management, MarTech operations management, senior stakeholder engagement. 5+ years experience managing product data information for large CPG or Life sciences. Secondary Skills: Experience managing direct reports, 10+ years of strong leadership and mentoring abilities, with experience in developing and growing talent. Strong experience in using the Microsoft Office suite with strong Excel and PowerPoint skills.

This role involves working closely with offshore and onshore leaders and their teams to support all Go-to- market initiatives. Creation of content and sales enablement collaterals for Customer Experience Offerings meant for internal audiences Account executives and Sales reps. Managing and building of proactive pitches and client-facing collateral. Building of relevant collateral and coordination with various onshore stakeholders for internal Capgemini events to familiarize Sales Reps and Account teams with the CX portfolio. Ensure all content follows defined templates Support information requests and market research requests (search, collate, package and provide right insights and content) for account planning and sales pursuits. Support case study/reference requests for pursuits. Collaboration (via emails, calls,etc.) with various Practice teams, SMEs, Account Executives across DCX to gather and build content. Work with onshore team in building of relevant content for internal portals as well as external websites. Sales OperationsMaintenance of sales pipeline and understanding of CRM systems with ability to support requests to build relevant reports and dashboards. - Grade Specific Skills/Qualification 4-5 years of relevant experience Strong stakeholder and project management skills Excellent written and verbal communication skills - should be able to translate technical content into business parlance and build strong marketing and sales-enablement collaterals. Ability to work in a matrixed environment Strong multi-tasking skills Ability to manage conflicts efficiently Ability to coordinate between various stakeholders and manage multiple tasks at once. Proficiency in MS Office PPT, Word, Excel. Good to have Prior knowledge of Digital Customer Experience & experience in Marketing roles.

Subject matter experts in Marketing and Comms provide business stakeholders with specialized advice on their subjects, and act as an advisor leveraging on a specific MC expertise. Shehe.is a person with indepth, unique knowledge and expertise on a specific subject or in a particular industry ex digital marketing, internal comms, telecom,etc. : MBA preferred, bachelors degree in marketing, advertising, communications, or related field. 5+ years of product innovation and marketing experience. 8+ years of experience in project management required, with a demonstrated track record of successful delivery of increasingly complex programs. Proven experience in global program management leadership roles is strongly preferred. Primary Skills: 10+ years of client services experience, within an advertising agency. 5+ years working in with Consumer-Packaged Goods brands. Secondary Skills: Experience managing direct reports, 5+ years of strong leadership and mentoring abilities, with experience in developing and growing talent. Strong experience in using the Microsoft Office suite with strong Excel and PowerPoint skills.

Skill required: Marketing Operations - Account Management Designation: Client Account Mgmt Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing creation/designImplement client account plans through relationship development and opportunity pursuits that builds deeper client relationships. Includes monitoring existing services to identify opportunities that provide additional and innovative value to the client. What are we looking for Key Responsibilities:Client Engagement & Stakeholder ManagementServe as the primary liaison for clients and stakeholders, leading requirement-gathering workshops and translating business objectives into actionable technical solutions. Establish operational processes, manage timelines, conduct trainings, and drive alignment through regular status meetings and performance reviews.Technical Ownership & Solution DesignLead the design and implementation of Adobe Campaign solutions, including data ingestion, segmentation, personalization logic, and cross-channel workflow automation. Oversee integrations with platforms such as AEM, Salesforce, and Adobe Analytics, while ensuring adherence to data privacy and compliance standards (e.g., GDPR, HIPAA).Campaign Execution & OptimizationManage end-to-end campaign delivery, ensuring timely execution, brand compliance, and accuracy. Build recurring and triggered campaigns, implement A/B and multivariate testing, define campaign KPIs, and lead optimization efforts based on analytics, engagement metrics, and client inputs.Adobe Campaign Certified Roles and Responsibilities: Key Responsibilities:Client Engagement & Stakeholder ManagementServe as the primary liaison for clients and stakeholders, leading requirement-gathering workshops and translating business objectives into actionable technical solutions. Establish operational processes, manage timelines, conduct trainings, and drive alignment through regular status meetings and performance reviews.Technical Ownership & Solution DesignLead the design and implementation of Adobe Campaign solutions, including data ingestion, segmentation, personalization logic, and cross-channel workflow automation. Oversee integrations with platforms such as AEM, Salesforce, and Adobe Analytics, while ensuring adherence to data privacy and compliance standards (e.g., GDPR, HIPAA).Campaign Execution & OptimizationManage end-to-end campaign delivery, ensuring timely execution, brand compliance, and accuracy. Build recurring and triggered campaigns, implement A/B and multivariate testing, define campaign KPIs, and lead optimization efforts based on analytics, engagement metrics, and client inputs.Team & Process LeadershipProvide technical guidance to campaign developers, QA analysts, and reporting teams. Define and uphold coding standards, promote reusable components and automation, and conduct training sessions and code reviews to ensure quality and consistency across projects.Operational GovernanceMonitor SLAs, track delivery performance, and manage incident resolution to ensure high availability of campaign systems. Maintain campaign assets and documentation, collaborate with internal IT and data teams, and proactively address risks related to deliverability, scalability, and performance. Qualification Any Graduation

About the Company: Ambak Fintech Pvt Ltd is a fast-growing financial services company specializing in Home Loans (HL) and Loan Against Property (LAP) . We are committed to delivering personalized financial solutions by building strong partnerships and trusted client relationships. *For Instant Reply share your resume on anusha.mishra@ambak.com or 9569988658* Role Overview: We are looking for a Key Account Manager who can drive business through effective client engagement and strong field presence. The ideal candidate should have experience in the home loan/LAP segment , with a deep understanding of channel partner relationships , client servicing , and sales operations . Key Responsibilities: Build and manage relationships with key clients, channel partners to drive business growth. Actively identify and develop new channel partners for consistent lead generation. Visit field locations regularly to build trust and understand ground realities. Maintain a strong sales pipeline by nurturing long-term business relationships. Act as the single point of contact for all client and partner-related queries. Ensure smooth coordination between clients, sales teams, and internal departments. Track account performance and implement strategies to meet monthly targets. Candidate Requirements: 15 years of experience in sales or account management, preferably in the HL or LAP domain. Proven experience in managing and scaling channel partner networks. Strong communication, interpersonal, and negotiation skills. Willingness to travel locally and work in a field-based, target-driven role. Ability to work independently and manage multiple stakeholders efficiently. Why Join Us? Be part of a growing company shaping the future of retail lending. Opportunity to work closely with industry professionals and senior leadership. Performance-based incentives and career growth opportunities. *For Instant Reply share your resume on anusha.mishra@ambak.com or 9569988658*

Review and raise all billing instructions as invoices in corporate system within two business days of creation by client service team Process all credits/re-bills within two business days of request Consistently check in on the WIP document (open orders) to validate data and ensure accuracy Pre-requisites: 2 4 years of related finance and accounting experience. A post-secondary education with some experience relating to finance or accounting Proficient in Microsoft Office applications, particularly Word, and Excel Working towards or recently completed an accounting designation Knowledge of Sage 350, Tally and Quickbooks is an asset Some training in audit processes is an asset

Shift: (GMT+05:30) Asia/Kolkata (IST) Opportunity Type: Remote What do you need for this opportunity Must have skills required: staffing industry experience, Client Management, Account Management, Business Development Uplers is Looking for: Key Responsibilities Client Acquisition Growth Identify and engage with new clients needing staff augmentation support. Conduct consultative sales conversations to understand client needs and pain points. Build customized talent solutions leveraging internal sourcing and recruitment capabilities. Account Management Own end-to-end client relationships from onboarding to delivery and growth. Maintain regular communication to ensure high client satisfaction and identify upsell opportunities. Collaborate with recruitment and delivery teams to ensure seamless service. Market Intelligence Stay updated on industry trends, competitor offerings, and client market dynamics. Share insights with internal teams to improve go-to-market and delivery strategies. Operational Excellence Ensure accurate documentation of client interactions, requirements, and progress in CRM tools. Monitor metrics like fill rate, time-to-hire, and client feedback to continuously improve delivery. What We are Looking For 2-4 years of experience in account management, client services, or sales, preferably in staffing or consulting or IT services Strong understanding of staff augmentation, talent acquisition, or recruitment life cycle. Excellent communication and presentation skills. Consultative mindset with the ability to influence and advise clients. A self-starter who thrives in dynamic, fast-paced environments

Effectively handle collections, documentation and other formalities (post-sale and prior to handover), across projects of Brigade Enterprises Limited (BEL), to ensure smooth handover and drive customer delight. Responsibilities Drive timely collections to ensure receivables Work closely with the Engineering Department to understand project status and delays (if any); Ensure timely communication of the same (status updates) to the customer Regularly interact with customers to understand issues / concerns / complaints / modification requirements; Communicate these promptly to the Engineering Department and ensure timely resolution of the same Work closely with customers and the relevant banks / financial institutions to obtain the required documentation and drive timely collections Coordinate with key departments (Engineering, Finance, Legal, Liaison etc) to ensure timely completion of process Maintain a repository of customer issues / queries; Provide inputs to the relevant departments to ensure incorporation of customer feedback into future projects Ensure accurate and timely MIS preparation for the Department.

The role involves driving sales for Brigade residential portfolio through Existing customers Referrals. Generation of repurchase Referrals from the assigned portfolio of projects The incumbent is expected to plan monthly calendar and carry out BTL activities Lead generation campaigns through BTL activities in delivered projects as well as online activities. Execute Referral Loyalty events during Launches and drive Sales. Support Project sales team in Referral Loyalty bookings. Core Responsibilities: Coordinate with various functions (Site sales Team, CRM etc) to drive lead generation sales. Adherence to lead management system MIS reporting. Implement the organization's loyalty program strategy in a particular geography and drive the same. Liaison with regional referral leads to gather both quantitative and qualitative customer feedback on referral program activities. Regular visits to projects, observe customer interactions and suggest improvements/tweaks in referral program construct. Monitor and report competitor referral and loyalty program initiatives at regular intervals. What are we looking for(Specific Skill Set) The incumbent needs to be multitasker and good at stakeholder management. Good communication Presentation skills. Passionate about sales should be able to Self-source business through lead generation activities.

Job Purpose To drive AUM growth for Tata Capital and Tata Pension Fund by acquiring existing NPS subscribers from Central and State Government sectors and facilitating their switch to Tata PFM. The role involves building deep relationships with government departments, promoting Tata Capitals and Tata PFMs value proposition, and ensuring seamless subscriber experience during the switch process. Main Accountabilities Subscriber Acquisition & PFM ShiftIdentify and engage Central and State Government departments with a high base of NPS subscribers as well as Individual employees Promote Tata PFMs performance, investment philosophy, and service advantages to drive voluntary PFM switches. Conduct on-ground awareness sessions, helpdesks, and educational seminars for NPS subscribers to facilitate informed decision-making. Drive physical and digital form collection, documentation, and back-end coordination for smooth PFM transition. Relationship Management Build and nurture strong working relationships with key officials (DDOs, Nodal Officers, Treasury Offices, etc.) across government departments. Act as a single point of contact for addressing department-level and subscriber-level queries regarding Tata Capital and Tata PFM and the switching process.Compliance & Reporting Ensure all subscriber acquisition and switching activities are in line with PFRDA guidelines and internal policies.Provide periodic reports to regional leadership and central teams on performance, challenges, and opportunities. Qualification : Minimum Degree: Graduate in any discipline; MBA/PGDM preferred but not mandatory

Role & responsibilities: Act as the primary contact for assigned clients for all Non-EB claims. Handle the entire claims lifecycle from claim notification, documentation, insurer liaison, to settlement. Coordinate effectively with surveyors and ensure timely surveys and report submissions. Interpret policy wordings accurately and ensure settlements are aligned with coverage. Maintain detailed claim MIS, trackers, and dashboards with zero discrepancy. Regularly update clients on claim progress, documentation status, and final closure. Ensure high levels of customer satisfaction through professional service and problem resolution. Proactively escalate complex or high-value claims and provide resolution plans. Conduct claim review meetings, prepare reports for internal and external stakeholders. Support the business development team by showcasing claims capability to clients. Ensure all claims handled are compliant with IRDAI and internal audit norms. Lead, guide, and mentor junior team members. Key Requirements: Proven experience in handling general insurance claims (Fire, Engineering, Marine, Liability, etc.). Strong knowledge of policy coverage, clauses, and regulatory compliance. Excellent communication and client handling skills. Strong coordination skills with surveyors, loss assessors, and insurers. Analytical mindset with high attention to detail. Proficiency in Excel and claim management tools. Ability to handle high-pressure situations and complex claims independently.

Our Client: Client operates in the healthtech or remote health monitoring industry. It specializes in providing contactless health monitoring solutions using AI-powered sensors to track vital signs like heart rate, respiration, and sleep patterns. Their technology is often used in hospitals and home care settings for continuous, real-time health monitoring and early detection of medical conditions. Job Title: Key Account Manager Education: Masters Degree in Marketing Business, or related field Experience: 5-7 yrs of account management or sales experience. Location: Kochi Reporting to: Head of Operations Role and Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients. Act as the main point of contact for key accounts, addressing any queries or concerns promptly and effectively. Revenue Generation and Account Development: Drive revenue growth within key accounts through effective sales strategies and initiatives, Identify opportunities to upsell or cross-sell products/services to existing clients. Conceptualize, Design and execute on-ground promotional activities, such as events, trade shows, and product demonstrations, to drive brand awareness and engagement. Negotiation and Contract Management: Manage contract negotiations, renewals and amendments, negotiating terms as necessary to maximize value for both parties, Ensure compliance with contractual obligations and service level agreements. Problem Resolution: Proactively identify and address any issues or concerns raised by key clients, working closely with relevant departments to find timely solutions. Stakeholder Management: Effectively identifying and engaging key stakeholders both External and Internal, Share insights and feedback from key clients to inform product/service enhancements and business strategies. Requirement: Master's degree in Marketing, Business, or a related field. 5-7 yrs of account management or sales experience. Experience in working with hospitals and healthcare preferred. Strong analytical and problem-solving skills. Exceptional communication and interpersonal skills. Willing to travel extensively.

Requirements for Key Account Manager FLEET INDUSTRY EXPERINCE IS PREFERRABLE Position Objective: To drive account growth and ensure operational excellence by managing strategic employee mobility clients. The KAM will act as a trusted advisor, conducting regular client visits, nurturing relationships, and working closely with internal teams to achieve expansion and service-level goals. Core Responsibilities 1. Driver Vendors Engagement & Relationship Management Conduct regular Vendor visits (weekly/fortnightly depending on client scale). Act as a single point of contact for all key mobility clients. Share regular updates on performance, feedback, and improvements. 2. Vendor Expansion & Business Development Nurture new business opportunities by using references from existing Vendors. Identify cross-selling opportunities. Proactively map client organization to expand into other departments/sites. 3. Operations Alignment & Coordination Serve as a bridge between operations and Vendors : Escalation handling Daily/weekly performance updates Compliance reporting (vehicle quality, driver behavior, SLAs, etc.) Set new expansion goals in consultation with Vendors and internal teams. 4. Data & Reporting Maintain client-specific performance trackers (vehicle uptime, trip adherence, feedback). Share MIS reports with clients weekly/monthly. Internal reporting on account health, revenue, and growth potential. Requirements (Tools & Support) 3 to 6 years of experience in blue-collar Driver Recruitment through vendor partners; experience in driver hiring is a strong advantage. • Strong network of driver sourcing vendors/agencies in Kolkata • Proven track record of driving hiring numbers through vendor channels. • Strong communication, negotiation, and relationship management skills. • Data-driven approach to tracking performance and taking corrective action. • Comfortable with on-ground travel within Kolkata to meet and manage vendor partners. Key KPIs (Performance Indicators) Client retention rate (%) Revenue per account (/month) Number of client visits per month New business generated from references (/quarter) SLA compliance rate (on-time performance, vehicle availability) Soft Skills Required Strong interpersonal and communication skills Conflict resolution and negotiation expertise Deep understanding of operational processes (fleet management, driver coordination, etc.) Goal-oriented, with high ownership and accountability

About the role: Monitoring conversion ratios to maintain and adhere to agreed SLA Provide management report for senior leadership on a frequent basis Involve in client interactions. Submission of various reports on recruitment as per business demands Coaching & mentoring team members Responsible for timely and smooth on-boarding of all selected candidates Drafting client account plan based on discussions related to the client's needs and goals of hiring on quarterly basis. Responsibilities: Identifying new opportunities within an existing engagement and managing relationships to create growth and new business for the company. Representing the organisation, engage with the Client's Leadership Team and provide Solutions and services offered by the organisation. Maintains and updates the opportunity pipelines and build dashboards for senior management in the account teams. Helping in preparing commercial proposals and agreements Identify potential clients, and the decision makers within the client organization. Responsible RFP, RFI, RFT, RFQ and participate in pricing the solution/service. Cascading the SOW / Project requirements from clients and sharing it to the Delivery Team. Meeting the clients SLA, NDA to maintain the ongoing healthy relationship and generating new requirements on a regular basis. Responsible for the P & L for the defined region or accounts. Building continuous pipeline by engaging with prospects, partners and key clients Manage all escalations with precision. Candidate Requirements: Experience: Min 6+ Years into Contract Staffing Experience in Account Management and Account Mining Excellent communication skills Confidence High energy levels Willing to travel if required

Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Medwin-6360064569 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Medwin-6360064569 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Medwin-6360064569 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Medwin-6360064569 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Medwin-6360064569 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters

Engage with new leads, schedule calls and send MOMs post-meetings Document call conversations and ensure timely follow-ups Facilitate seamless communication between clients, technical and business teams Build and maintain strong client relationships Required Candidate profile 2-6 yrs of experience in customer support/ pre-sales/client relationship management or business development. Excellent written & verbal communication skills. Proficient in PowerPoint, Google Docs

Hiring for Client Servicing (Accounts/Localization Coordinator) | B2B | OTT Platforms | US Shift Meet Your HR Contact: HR Ananya +91 88844 96986 Rivera Manpower Services (DO FORWARD THE CV ON WHATSAPP IF THE LNE IS BUSY TO BOOK SLOTS) Client Servicing | B2B Process Role : Accounts Coordinator / Localization Coordinator Process Type : B2B (Semi-Voice 70% Non-Voice, 30% Voice) Industry : Media & Entertainment (Servicing OTT Clients like Netflix, Amazon Prime, etc.) Work Mode : Hybrid (2 Days WFO & 3 Days WFH or Vice Versa) Work Location : Bellandur, Bangalore Shift Timing : Fixed US Shift | Login between 6 PM 9 PM IST Weekends Off : Fixed Saturday & Sunday Off Key Responsibilities: Act as a liaison between Deluxe Entertainment and top OTT clients Coordinate and manage localization/subtitling projects Handle client servicing in a B2B environment Ensure timely communication and project delivery standards Maintain documentation and operational updates for all assigned accounts Required Skills & Experience: Minimum 1 year to 6 years of experience in International voice process / client servicing / B2B coordination roles Prior exposure to OTT/Media/Localization/Subtitle projects preferred Excellent written and verbal communication skills Must be a graduate with all academic and employment documents (PDC, Convocation, Offer letters, Relieving letters, Payslips, etc.) Immediate joiners only Perks & Compensation: Laptop + Required WFH Equipment Provided Shift Allowance up to 7,000/month Free Two-Way Cab Facility (within 25 km radius) Permanent Hybrid Model (flexible) Interview Process: Assessment Ops Round 1 Ops Round 2 Contact HR Ananya - 8884496986 Rivera Manpower Services