Client Servicing Executive

Job Description

📌 Job Title: Client Servicing Executive Location : Mumbai, Maharashtra (Full-Time, On-Site) Company : Koffeetech Communication Industry : Digital Marketing & Advertising Experience : 1–3 years Employment Type : Full-time 🧠 About Koffeetech Communication Koffeetech Communication is a full-service digital marketing agency focused on delivering impactful strategies, innovative campaigns, and powerful brand stories. With a passion for creativity and results, we work with a wide range of clients to elevate their digital presence and drive growth. 💼 Role Overview We’re looking for a proactive and enthusiastic Client Servicing Executive to join our growing team in Mumbai. In this role, you’ll act as a key liaison between clients and our internal teams, ensuring timely delivery of high-quality digital marketing solutions that exceed client expectations. 🔍 Key Responsibilities Serve as the primary point of contact for clients, building strong relationships and ensuring clear communication. Understand client objectives and translate them into actionable briefs for internal teams. Coordinate with creative, content, and digital teams to ensure timely and effective execution of campaigns. Manage project timelines, budgets, and deliverables. Prepare presentations, proposals, and reports as needed. Identify opportunities to grow accounts and upsell services. Resolve client issues with a solution-oriented mindset. ✅ Requirements Bachelor's degree in Marketing, Advertising, Communication, or related field. 1–3 years of experience in client servicing/account management, preferably in a digital marketing agency. Strong understanding of digital marketing (social media, content, SEO, PPC, etc.). Excellent communication, presentation, and interpersonal skills. Ability to multitask, stay organized, and work under pressure. A positive attitude with a client-first mindset. 🌟 What You’ll Get A dynamic, fast-paced work environment with creative freedom. Opportunity to work with top brands and innovative campaigns. Professional development and learning opportunities. Competitive salary and growth path within the organization.