1594 Client Management Jobs - Page 5

: Job Title: RTM- Client Service Officer LocationMumbai, India Role Description RTM- Client Service Officers (CSO) act as single points of contact for all DB custody clients inquiries for the Security Services (SES) business. The query may pertain to Settlements, Corporate Actions, Income, Reporting, Tax or Account administration. In addition, CSOs liaise with all necessary internal parties to ensure client query resolution in a timely manner. What well offer you 100% reimbursement under child care assistance benefit (gender neutral) Accident and Term life Insurance Your key responsibilities Account Opening/Maintenance/closure for various regions in EMEA. Prepare and review Tax related -ITRA documentation for Europe markets Knowledge of Invoice and billing preparation for clients Autobahn implementation and support. Client management related admin activities. Taking in, examination (HRMP) of client security instructions received via fax, validation of signatures and further processing Clarification of unsettled trades pertaining to the client, the counterparty and/or the depository Proactive client-specific transmission of information to the client Prompt and competent processing of client inquiries via CSS, fax, SWIFT and the telephone Prompt and competent clarification of client complaints Prompt processing, preparation, forwarding and controlling of client instructions in terms of corporate action instructions under consideration of the deadlines Supervision of holdings and instructions in the case of corporate action instructions, including following up on outstanding client instructions and supervising the receipt of missing client instructions Processing of rights claims in terms of transactions over the ex-date (RCL) Processing of inquiries regarding securities and cash turnover which result out of settlement and capital measures Documentation of client communication (Phone call, CSS) Supervision and prompt clarification of short positions on the part of the client Prompt controlling and release of invoices in (Billing application) Identification of the need for client visits, their initiation and where necessary, participation Your skills and experience Knowledge of markets and settlement practices across European markets Knowledge of securities operation products, such as OTC settlement, CCP and Xetra settlement, auto-borrowing, DMA, etc. Knowledge of the client set-up and the service agreements, including knowledge of the respective terms and conditions Prompt reaction to client inquiries within the respective deadlines (see best practice guidelines) Oral and written fluency in English/German and possibly other languages Prompt communication/escalation of extraordinary, difficult and risk-laden client inquiries, as well as complaints Preparedness to take on back-up functions Cooperation within the team, beyond the team (live an open door policy) and adjoining departments Realistic priority-setting under consideration of the total scope of tasks set Efficient, structured, independent and autonomous working How well support you

This role reports to the Client Lead . 3 Best Things About the Job You'll work in one of the most exciting agencies and lead FMCG accounts . You'll have the scope to work on a variety of target segments . You'll benefit from a systematized working process . Measures of Success In three months, you will have: A full understanding of your portfolio of brands . Understood the different stakeholders within the agency and started building relationships with them. Helped your team craft the agency's responses to client briefs . In six months, you will have: The ability to lead strategic and executional discussions with clients . A full understanding of what's happening with your clients and be able to lead your team in that aspect. Visibility as the leader of your team within the agency and with clients. Started interacting with our regional agency teams where applicable. In 12 months, you will have:Led the annual planning process for your clients. Become the seamless bridge between local clients and regional/global agency teams. The ability to converse on measurement metrics across touchpoints based on campaign objectives. Won awards in both internal and external forums like FOM, Cannes, Smarties, and RAMAI. Started driving agency KPIs , balancing them with client KPIs. Responsibilities of the Role Brand guardianship on your assigned brands. Build a relationship as the client's strategic advisor on all communication-related issues for the brand/category. Clarify, formalize, and manage client expectations on an ongoing basis. Develop strategic thinking for the brands you handle. Supervise and lead Annual Operating Plans and Communication Reviews with your teams. Be the key contact for the Brand/Media Manager for your brands. Push planning thinking by utilizing MediaCom's research, systems, and tools. Search for and reapply regional/global learnings to local campaigns. Create monthly media reviews and reports . Lead the conceptualization of local media campaigns and initiatives. Supervise and develop your team , maintaining a high level of motivation among team members. Ensure basic training and orientation for new team members. Ensure strict adherence to all SOPs and audit rules . Skills and Experience Minimum of 5 years of experience in a similar setup. Ability to lead a team with full authority , while also being able to motivate them during periods of high media activity. Overcome typical media agency pitfalls by building relationships with team members across planning, buying, operations, and finance/billing. Be process-driven . Have good relations with media partners . Possess strong business acumen along with being a fundamentally sound media professional. Understanding of 360-degree media is essential.

: Job TitleICT Client Sales Manager, VP LocationMumbai, India Corporate TitleVP Role Description Institutional Cash & Trade (ICT) is a global business which is regionally organized with dedicated staff for originating and facilitating cash management and trade finance transactions with financial institutional clients located in India.We are looking for a Sales Specialist for ICT India team. The ICT Sales Specialist is responsible for the following: Act as an CSM (Client Sales Manager), who will cover a portfolio of institutional clients based in India and coworking closely with CustomerService Team and KYC Team. Originate, arrange, and facilitate transactions of letters of credit and trade-related guarantees from the banks we cover, destined into Deutsche Banks global network of trade finance locations. Reversely, we help our branches to issue instructions, on behalf of Deutsche Banks corporate clients, to the banks we cover. Ensure that Deutsche Banks Know-Your-Customer (KYC) requirements are fulfilled and documented. Manage the Financial and non-financial risk aspects across the India based FI clients. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Taking responsibility for selling the entire range of Cash Management (ICM) and Trade Finance (TF) products to Financial Institutions (FIs) located in India. The product range consists of cash management products (ie. money transfer, liquidity, FX products) and traditional trade flow products (ie. LCs, guarantees, and collections), FI Financing, trade reimbursement services, structured short-term trade finance (e.g. Structured LCs) and electronic banking products. To deliver on the agreed Sales objectives for the client portfolio and to uphold best in class client management and service levels to the existing client base. Work with the respective Regional Lead to execute the strategy to acquire new clients/ business. Being in charge of Know-Your-Customer (KYC) reviews and on-boarding of new customers as well as taking accountability for FI client relationships (as Accountable Client Owner). Analyzing payments, trade flows and internal MIS data to identify business opportunities. Assume responsibility for the content and presentation quality of relevant client proposals, responses to RFPs and RFIs, and client communications. Uphold relevant legal, regulatory and Bank policy requirements for all Sales activities. Liaising with Product Management for new and innovative solutions Obtain pricing or product offering approval from the Regional / Country Head and Market Management for any conditions below standard based on proper justification. Keeping dialogue with CRM on determining credit lines for FIs as well as DB's credit appetite (including country limits) Fulfil supervisory responsibilities under the DB Group and US/EU and relevant local supervision policies and the Written Supervisory Procedures. Supporting the organization and management of client events (e.g., product presentations at seminars) Ensure timely completion of Mandatory Trainings and compliance with all risk- (both non-financial and financial) related obligations (non-financial risk, financial risk, timely completion of KYC Client Periodic Review to reflect up-to-date and accurate information). Interacting / Cross-selling with other areas of the bank, such as FIC, TFAS. Your skills and experience The successful candidate should have several years of correspondent banking industry experience, including to consider employment in a major European or US financial institution, and will have been educated to degree level. Sound product knowledge of cash management services (USD, EUR, GBP, and Multicurrency clearing and payment services, liquidity management, transactional FX) and trade finance products (traditional trade products (such as LCs, guarantees, and collections), FI Financing, trade reimbursement services, structured short-term trade finance (e.g., Structured LCs) and electronic banking products) for financial institutions. Solid awareness of compliance, non-financial and business risks in the applicable region. Ability to communicate banks strategy, as well as the ICT global business strategy incl. specifically the ICT risk appetite and respective policies. Ability to build and develop contacts at the appropriate level in target clients to support business attraction. Strong negotiation skills essential. Strong track record in client facing role for cash management and trade finance to financial institutions. Willing and able to travel frequently to meet clients. Educated to University degree level. Native level Hindi and fluency in written and spoken in English is a must. Relevant work experience in FI industry, GTB business, esp. Cash Management and Trade Finance Solid presentation and communication skills, written and verbal- Motivated team player with strong interpersonal skills and multi-cultural understanding Ability to communicate effectively at varying levels of seniority (internally and externally) Creative (e.g., when preparing marketing material, such as business proposals) and innovative (e.g., when structuring trade finance deals) working style Client-centric attitude, while living the values of Integrity and Discipline in assuring the bank does not incur undesired financial, non-financial, or reputational risk. Easiness with the Microsoft Office Suite (especially Excel, Word, PowerPoint) How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

As the lead for the Digital planning portfolio for the HMCL_IBU business, you will strategically guide a team to achieve key media KPIs for our clients. Reporting of the Role This role reports to the client lead for the business. 3 Best Things About the Job Become a recognized category expert in the 2-wheeler segment by leading strategic conversations across various platforms. Grow your leadership style within an agency dedicated to nurturing talent. Evangelize tech innovation to build efficiencies across the business. Measures of Success In three months: You will have worked with all parts of the GroupM digital ecosystem, bringing them together to create a unified offering for the client . You will have introduced new digital channels to achieve the optimum performance media mix across existing clients. You will be successfully leading the team of planners . In six months: You will be able to effectively pitch 360-degree digital products to clients. You will have worked with a diverse team of media buyers and planners across 360-degree media and beyond. You will be ready to lead and deliver reviews . In 12 months: You will have emerged as a coveted champion and go-to person on digital marketing solutions . You will be proficient with the latest trading techniques and deals by managing the largest portfolio of publishers and channel partners. Responsibilities of the Role Media Planning & Strategy: Work closely and in-depth with a team of digital planners, guiding them on media planning with platform depth . Maintain a strategic mindset by conducting audience deep dives, creating approach notes, and integrating GroupM vertical offerings into the final presentation for the client. Client Success: Understand client objectives and category/competitive trends for various product categories. Steer client review meetings on a regular basis. Deliver client delight and success by weaving together all media offerings, including Digital media, Offline media, content marketing, and brand associations. Manage Campaign Supervision Team:Manage and supervise a team of campaign supervisors . Know the nuances and details of platforms to lead your team of supervisors efficiently . Guide the team on campaign optimization on a regular basis. Work with the Planning team to deliver timely reports. Campaign and Business Reporting: Collaborate with the team of planners and reporting experts to build and deliver campaign reports and post-campaign analysis. Have the foresight to tie back media delivery and reports to business objectives . Work with the automation experts in GroupM to automate reports . Team Management:Manage large teams focused on performance (Biddable and Performance Display) from strategy to delivery and client engagement during annual and regular reviews. Develop and strike partnership deals with key publishers and large affiliates. Skills and Experience Minimum of 10 years of experience in digital media planning and buying. Excellent written and oral communication skills combined with outstanding presentation skills. Proven team management skills . Understanding of the programmatic landscape is preferred, including knowledge of the digital advertising industry, trends, and technologies (DMP, DSP, SSP, etc.). Applied knowledge of 3rd party ad serving , website, and tracking technologies is preferred. Intermediate to advanced analytical skills , specifically related to performance data and metrics, are preferred. Strong interpersonal and communication skills . Excellent problem-solving skills . Stay abreast of the latest technology that affects digital advertising. Have worked closely with publisher partners to elevate industry standards in line with client needs. Exposure to affiliate and programmatic technologies . Demonstrated people management skills .

Calling and advising clients on markets and movements and the research calls generated on Quantsapp TV and also past calls which have done good for others clients. Basically client engagement maintaining rapport and relationship for their trading related activity through Quantsapp Responsibilities: Client Acquisition & Management: Identify and pursue new business opportunities through networking, lead generation, and client referrals. Build and maintain strong relationships with existing clients by providing exceptional service and proactively addressing their needs. Conduct needs assessments and develop customized solutions to meet client objectives. Negotiate and close business deals, ensuring client satisfaction and profitability. Sales & Revenue Generation: Achieve and exceed sales targets and revenue goals. Develop and implement sales strategies to increase market share and expand client base. Monitor market trends and identify new opportunities for business growth. Client Service: Provide ongoing support to clients, including resolving inquiries, addressing concerns, and ensuring their overall satisfaction. Act as a liaison between clients and internal departments to ensure seamless service delivery. Proactively identify and anticipate client needs and proactively address potential issues. Relationship Building: Build and maintain strong relationships with key decision-makers within client organizations. Develop and nurture relationships with industry partners and referral sources. Represent the organization at industry events and conferences.

This role reports to the Director on the business. 3 Best Things About the Job Gain holistic experience by getting full-funnel agency exposure in a horizontally integrated structure. Become a category expert by gaining deep insights into the 2-wheeler segment. Expand your professional network and build planning skills across various platforms within a talent-focused agency. Measures of Success In three months, you will have: Earned the client's confidence through flawless implementation and being an approachable partner. Established strong internal relationships across different functions for efficient navigation. In six months, you will have: Demonstrated hands-on knowledge and the ability to confidently converse about various platforms. In 12 months, you will have: Independently led and delivered on campaign KPIs. Responsibilities of the Role Ensure meticulous attention to detail and accuracy in all submissions. Be proficient with all industry and agency proprietary tools. Oversee all aspects of client media campaigns across different brands and media channels. Supervise and design media plans using relevant tools. Proactively offer client inputs and directions, ensuring responsiveness to their needs. Extract insights through data mining and competitive analysis. Initiate and drive high-quality analysis and cross-category case studies. Ensure seamless execution and reconciliations of all campaigns. Anchor conversations and build strong relationships across Strategic Business Units (SBUs). Skills and Experience Minimum of 5 years of experience , with at least 1 year in a similar role. Possess a strong sense of inquisitiveness and a positive team-player attitude . Demonstrate excellent communication, presentation, and interpersonal skills . Understand 360-degree mediums (offline & online) and their roles in client businesses, including media buying, planning, brand investments, and tool utilization. Have the ability to multitask calmly and take guidance when needed.

Skills:. HCM, HCM Processes & Forms, Functional,. HCM Functional Consultant 3 8 years). Location :Thane ( Onsite ). Responsibility. Should possess excellent process orientation in performing Project Scoping, Fit/Gap Analysis, Requirements. Gathering, Functional Design, Application Configuration, User interactions & User Training, Testing and. Production support, Client Management.. Review design and user documentation, project specifications, and requirements.. Write functional test cases and test steps based on product requirements. Execute functional test cases to verify quality for product requirements. Perform error analysis and bug reporting. Assist in requirement analysis, test design, and test documents.. Key. Requirements. Strong attention to detail and a keen eye for aesthetics. Possesses high orientation towards delivering timely and quality deliverables. Excellent communication skills and can clearly articulate ideas, designs and suggestions. Possess strong interpersonal, communication and analytical skills with demonstrated abilities in getting along with. clients and colleagues. Should be open to travel pan India. Qualification. Graduate (IT /Computers preferred) / MBA. CTC. Not a constraint for the right candidate.

1. Holistic Client Understanding: Grasp client goals and creative requirements across UI/UX Design, & Web Development 2. Client Point of Contact: Act as the primary day-to-day contact for clients, ensuring smooth communication and understanding of their evolving needs. 3. Presentation Excellence: Conduct in-person client meetings, research, and prepare compelling presentations and reports that showcase innovative solutions aligned with client goals. 4.1-3 yrs of Proven experience in client servicing with UI/UX & Web development projects 5.Revenue Growth: Identify and capitalize on growth opportunities within the client portfolio, driving revenue through strategic upselling initiatives

Role: Client Management Location: Mumbai( Malaad) Experience: 2+ Years Must have Skills: Client Onboarding & Documentation Note: Not looking for AML, KYC Responsibilities: • Work closely with internal customers to provide support to on-boarding of clients to the Bank. • Maintain sound work processes and integrity of client data. • Controls are in place with regards to safe custody of account documentation, potential operations risks associated with users requests to access database of sensitive client data, signatures and document images. • Administer request from internal regulators, internal stakeholders with respect to audit review. . Provide feedback and escalate issues to the appropriate functions and management. Interested candidates can reach me through "srilekha.g@twsol.com"

Drive performance and growth across sales and contact centre setup for a large luxury hospitality client. Align strategic objectives with TLCs goals and ensure delivery against business KPIs. Act as the primary liaison with key client stakeholders. Maintain strong relationships through consistent communication, solution orientation, and value delivery. Lead, manage and monitor Sales, Stakeholder Management and Contact Centre Management and take ownership of overall Budgets. Directly supervise a centralized inbound & outbound contact centre and MIS functions. Oversee daily operations, resource planning, and ensure SLA adherence. Ensure recruitment, training, upskilling, and motivation of the centre team. Build a performance-driven culture with strong adherence to compliance, quality, and customer-centricity. Champion the adoption of CRM and technology solutions, encouraging continuous team improvement through regular guidance and performance insights. Continuously analyze sales data, renewal trends, and performance dashboards to inform strategic decisions and identify opportunities for improvement in underperforming areas Minimum 15 years of experience in leading sales, contact centre operations, and client management, preferably in hospitality or service-driven industries Proficient in CRM tools, data analytics, contact center systems, and tech-driven sales operations.

Designation Associate Technical Architect Experience 9+ Years Location – Vaishali Nagar, Jaipur Job Description We seek an Associate Technical Architect with 9+ years of experience to design, develop, and maintain integrations. Key Responsibilities: Define and document software architecture across systems and platforms. Lead technical design discussions and guide development teams in implementing best practices. Evaluate and recommend tools, technologies, and processes to ensure the highest quality product. Collaborate with product managers, developers, and stakeholders to translate business requirements into technical solutions. Design scalable microservices or monolithic architectures depending on project needs. Conducted code reviews and ensured code quality, performance, and maintainability. Troubleshoot and resolve complex technical issues. Web application development, microservices, APIs, SOA. Experience with cloud implementation/integration/data engineering. Knowledge of industry-standard design patterns and multi-tier architecture. Experience with designing and implementing enterprise architecture on a scale. Lead the translation of the client’s business requirements into solution design. Stay up to date with industry trends, emerging technologies, and software development best practices. Skills and Qualifications: Proven experience (9+ years) in software development with strong design and coding skills. Hands-on experience with core programming languages such as Java, C#, Python, and .NET, with a solid grasp of object-oriented concepts, application architecture, and debugging techniques. Strong understanding of architectural patterns (e.g., microservices, serverless, event-driven). Experience with cloud platforms such as AWS, Azure, or GCP. Hands-on experience with containerization and orchestration (Docker, Kubernetes). Excellent problem-solving skills and the ability to think strategically. Ability to analyze and resolve integration issues independently. Strong written and verbal communication skills.

About Lab45 Innovation Hub Join our team at Lab45 Innovation Hub, a dynamic center for innovation and rapid prototyping. Lab45 is dedicated to fostering cutting-edge research and development, providing a collaborative environment where clients and partners can explore the latest advancements in AI, AR, VR, and IoT. Our team helps clients experience the Art of the Possible through a constantly updated set of immersive experiences featuring the latest technologies. We co-create and co-innovate with clients, focusing on storytelling to ensure our proof of concepts build upon each other, creating a larger, industry-relevant narrative. By leveraging a user-centered design approach, Lab45 helps create innovative solutions that address specific challenges and drive significant business value for our clients. We are excited to announce a new opportunity for Innovation Strategy Consultant in Bangalore. Candidate Profile Positive attitude and eagerness to learn Team player who thrives in a dynamic environment Strong technical foundation and curiosity mindset Ability to understand industry trends and customer needs Excellent communication and presentation skills, especially with C-Level leadership Candidates must hold an MBA degree, we are looking for B-School hires from the 2021-2024 batches. Responsibilities Plan and execute customer showcases Conduct workshops for client teams Collaborate with various business units to plan agendas and visits Lead Innovation Center tours for customers Promote innovation in AI, AR, VR, and IoT Evaluate new technologies and define use cases Work with account teams to create customer journeys and explore opportunities Skills and Competencies Comfortable working in a startup-like environment Good understanding of technology trends Strong communication and presentation skills Ability to work with different teams and meet deadlines Strong leadership and client management skills Hands-on project management experience Problem-solving skills and willingness to take initiative Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Roles to be performed :- *Ability to work collaboratively in a team environment and support cross- functional initiatives. * Fresher/ Graduate or Post Graduate * A great learning attitude *Age 18-27 years. *Able to join us IMMEDIATELY *Research and analytical skills. We are looking for highly motivated and enthusiastic individuals with 0 to 2 years of experience to join our team as Client Management Associates in the Telecom ISP industry. The ideal candidate will have excellent communication skills and a strong passion for client management. Roles and Responsibility Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions. Identify new business opportunities and generate leads through effective sales strategies. Collaborate with internal teams to deliver high-quality services and ensure customer satisfaction. Conduct market research to stay updated on industry trends and competitor activity. Provide exceptional customer service and support to resolve client queries and concerns. Analyze client feedback and suggest improvements to enhance overall client experience. Job Requirements Strong communication and interpersonal skills are essential for building rapport with clients. Ability to work in a fast-paced environment and meet sales targets is required. Basic knowledge of the Telecom ISP industry and its trends is necessary. Freshers with a graduate degree or equivalent can apply. Willingness to learn and adapt to new situations and challenges is crucial. Team player with a positive attitude and a desire to succeed in a dynamic environment. Location : mumbai all areas, MUMBAI SUBURBS, kalyan,Thane,Navi Mumbai,Mumbai,Dombivli,Panvel

Quality Assurance Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. Requirement Provide Clear and crisp understanding of error made by the reviewer : Freshers or 6 months experience in any Quality Review process Good working knowledge of computer i.e., MS-Office (Google sheets will be an added Advantage) Good client management skills with eye for detailing, proactively identifying gaps in processes and flag it to internal leadership & client as appropriate Good Interpersonal & people management skills with good problem solving approach Ability to exercise managerial judgment and perform as a mentor. Ability to multi task multiple activities by effective delegation and monitoring Ability to work well under pressure Client oriented, flexible, patient Excellent English written communication skills Good organizational skills For Experience candidates Excellent verbal & written communication & presentation skills Good client management skills with eye for detailing, proactively identifying gaps in processes and flag it to internal leadership & client as appropriate Good Interpersonal & people management skills with good problem solving approach Good analytical skills for MIS, number crunching & reporting to internal & external customers Ability to exercise managerial judgment and perform as a mentor. Ability to multi task multiple activities by effective delegation and monitoring Demonstrated Customer Service Skills Mandatory Skills: QAAS(Advisory Services).

Sandvik Rock Processing Solutions (SRP) is a business area within the Sandvik Group and a global leading supplier of equipment and tools, services and technical solutions for the mining and construction industries. Sandvik Rock Processing Solutions (SRP) is currently seeking a Commercial Manager for India -Pacific( which includes India,Korea,Indonesia, Japan & South East Asian Countries) Region, reporting directly to the President - ( SA-India Pacific, SRP). As the Commercial Manager you will support the preparation, approval and management of quotations, tenders and negotiations for supply contracts, ensuring the highest quality standards are met and compliance with Sandvik s governance policies. The role will focus on developing strategic partnerships, negotiating key contracts and overseeing customer relationships to ensure sustainable sales performance. You will also be the key user for the Customer Relationship Management (CRM) software. To succeed in this role, you are expected to: Commercial Management: Work with sales teams to formally manage the commercial risk assessment of regional quotations and contracts. Assess risks and viability of the long-term profitability of proposed deals - query logic, ensure business cases are comprehensive and an accurate reflection of projected invoicing. Participate as required in Customer Negotiations within the sales Area as needed based on scale / complexity of the deal. Participate in auditing, prepare gap assessments and recommended actions to drive accountability and continuous improvement. Train and mentor users in commercial management tools, systems, and processes. Provide CRM local support including overseeing reports and dashboards. Sales Strategy & Planning Develop and execute strategic sales plans to achieve company revenue and margin targets. Identify new business opportunities, including new markets, customers, and products. EHS: Complies with Sandvik safety policies and applicable government, customer or industry regulations or requirements This role is a full-time requirement based in Kolkata, and some travel is part of the role. This is an excellent opportunity for an experienced Commercial Manager to join our global company and gain experience in a thriving sector. Your profile You have a relevant University Degree, preference to Engineering, Legal or Business degree(s) with 7-10 years experience in the review, preparation, drafting, negotiation and management of contract documents. You will have a keen eye for detail and well-developed understanding of contractual language, contracting processes and legal terms is a must in addition you must be able to understand financial reporting and business case assessment. You have demonstrated capacity to work in team environments, strong computer skills including advanced experience with CRM software, Word, Excel and PowerPoint, and excellent presentation skills (both physical and electronic). You are willing and able to lead across differing geographies and cultures. You must be willing and able to manage your time effectively and communicate in English. Ideally you will have experience in complex contracts for high-value supplies within the mining and/or heavy construction industries. Experience in the performance of process auditing would be beneficial. Proven track record in commercial management, including contract negotiation and client management. Excellent leadership, communication, and negotiation skills. What is in it for you? We offer you versatile and interesting tasks in international business environment, as well as the opportunity to develop your own professional skills and career. In addition, we offer good employee benefits and inclusive corporate culture focused on sustainable development, with values such as Innovation, Fair Play, Customer Focus and Passion to Win. Visit our stories hub , LinkedIn , Facebook to get to know us better. What to join our team? If you share our values and feel that this is the right job for you, submit your application.

NEXA Kalyani Motors JP Nagar is looking for Senior Relationship Manager to join our dynamic team and embark on a rewarding career journey Client Management: Develop and maintain strong relationships with existing clients to understand their needs and provide customized solutions Sales: Meet or exceed sales targets by identifying new business opportunities and closing deals with clients Customer Service: Ensure high-quality customer service by promptly addressing customer concerns and resolving any issues Market Knowledge: Stay current with market trends and developments to better serve clients and identify new business opportunities Team Management: Provide guidance and support to junior relationship managers to help them achieve their goals Reporting: Prepare and present regular reports to senior management on business performance and customer feedback

Req ID: 329001 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Data Migration Technical Lead to join our team in Hyderabad, Telangana (IN-TG), India (IN). Pre-implementation evaluation of data risks, working closely with implementation teams on analysis of source systems data Ensure audit trail is in place for data migration and migrated data is traceable back to the cleanup / data enrichment activities and a clear line of sight to the source legacy systems Creation of data migration blueprints (migration concepts, transformation rules, mappings, selection criteria) Work closely with SAP S4 HANA implementation teams to ensure blueprint is effectively understood and translated into data migration requirements / data concept documents Coordination of all data migration steps (extract, transform & load) as well as Defect Management and Issue Resolution Monitor progress and quality of data migration, RAIDD log, and regular status reporting Job Requirements 10+ years of experience in large Data Migration efforts, SAP Data Migration, ETL and LTMC experience, and 2 years in S/4 HANA Data Migration preferred 3 - 4 full cycle data migration experience Extensive experience in ETL using SAP BODS and SAP IS with respect to SAP Master / Transaction Data Objects in SAP FICO, SAP SD, SAP MM/WM, SAP Plant Maintenance, SAP Quality Management etc. is desirable Must lead and drive cross-functional teams to understand to be landscape/processes, develop requirements, map data, and document conversion rules between source systems and S/4 HANA Strong solutioning skills required to design and implement technical solution and a data solution while mitigating risk Programming and software development experience in SAP BODS/IS or other ETL and Data Profiling tools is required to coordinate the activities of coding personnel. Specific Programming and software development experience in SAP BODS/IS will be preferred Prior customer-facing roles to ensure client management is preferred Knowledge of Pharmaceutical and Healthcare verticals is preferred Motivated self-starter with exceptional team building, leadership, and interpersonal skills Candidate possesses excellent communication and organization skills with the ability of adapting to new environments quickly Candidate has familiarity with onsite-offshore models and has led a team of offshore and onsite developers A team player with the aptitude to work in time sensitive environments making him an effective member of any data migration team Must be proficient in Project Planning, Technical Solution Design and Solution delivery Must be proficient in the use of Microsoft office suite software including Excel, Word, and PowerPoint

About ThinkBio.Ai At ThinkBio.AI , we are more than just a software company - we are partners in transformation. Our mission is to revolutionize the Health Sciences, Biotech, and Pharma industries through the power of AI. What sets us apart is our unique blend of deep industry expertise and cutting-edge AI capabilities. We deliver seamless integration with existing systems, offer tailored solutions for global markets, and implement automated processes that optimize workflows. Job Overview We are seeking a dynamic and experienced Manager Pre-Sales, Solutions definition and Proposals, to join our team. The ideal candidate will have a proven track record in assisting the sales team in analyzing customer needs, developing, and presenting technical solutions, and driving the successful conversion of sales opportunities. You will play a crucial role in expanding our market presence, building strong relationships with clients, and driving revenue growth. Key Responsibilities Develop and implement a presales strategy and processes that align with sales and marketing objectives Support the sales team in qualifying leads and documenting customer requirements Propose solutions based on customer needs and business goals Create proposals and responses to RFPs Provide product demonstrations, presentations, proposals, and proofs of concept to potential and existing customers Foster strong relationships with clients and internal stakeholders. Qualifications Education : Bachelor s in Information Technology or related field and MBA in Marketing, Sales, or related field Experience : 3-5 years relevant experience in pre-sales/sales role including familiarity with the technical features and market demands of software products. Significant exposure to the US market is a necessity. Industry Knowledge : Strong understanding of the healthcare or biotech industry, including key players and market trends along with familiarity with AI domains. Communication: Excellent verbal and written communication skills, with the ability to present complex products and services clearly to customers Client Management: Strong interpersonal skills for building and maintaining client relationships Tech Proficiency: Familiar with CRM systems and sales automation tools

Client-Facing PR & Events Plan, anchor, and manage client workshops, city meetups, and CX forums Craft and deliver talk tracks, event content, and presentations Professionally represent CtrlS at public-facing engagements and media interactions Stakeholder Management: Coordinate across sales, CX, marketing, and leadership to ensure event success Drive speaker alignment, leadership participation , and event debriefs Create structured feedback loops and reporting for continuous improvement Brand & Communication Support: Work with the marketing team and PR partners to amplify event narratives Draft event invites, communication material, and post-event visibility campaigns Support overall CX positioning and brand storytelling for CtrlS and Cloud4C Key Requirements: Graduate/Postgraduate in Marketing, Communications, PR, or Event Management 510 years of experience in client-facing events, PR, or corporate communication roles Proven ability to host events and engage senior audiences with confidence Excellent written and verbal communication with strong storytelling ability Strong in coordination, follow-ups, and stakeholder relationship management Skilled in tools like PowerPoint, Excel, Canva, and event/project platforms Good to Have : Background in technology, IT, or SaaS sectors Exposure to CX and tier-based customer engagement programs Familiarity with corporate brand tone and internal communications Ability to manage multiple high-visibility programs under tight timelines

Position Customer Success Manager Location Gurgaon Experience 5+Years Number of Openings 2 Shift Timings 8:00 AM-5:00 PM (EST) Requirements and qualifications: Manage a portfolio of accounts, establish productive, professional, and profitable relationships with key personnel and CXO s in assigned customer accounts. Lead, mentor and train a team of account managers. Coordinate with various departments within the organization, including support, service, technology and manage resources, to ensure seamless functioning of the client accounts. Responsible for client receivables; planning and execution of contract renewals. Continuously identify opportunities for up-selling /cross-selling the company product portfolio and meet assigned targets for profitable sales volume and strategic objectives in assigned accounts. Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and multi-year period. Maintain a consistent schedule of online meetings with the client to manage performance objectives, customers expectations and assess customer needs on an ongoing basis. Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary. Continually innovate, develop, and suggest enhancements to the client management function such as new methods of analysis or service techniques. Work collaboratively with the Marketing team to build Customer testimonials and referrals. Create and contribute to Thought Leadership content and proactively seek opportunities to educate across the business on industry knowledge and customer best practice. Anticipate Customers requirements and possible challenges make our customers successful! Promote company s services through the relationships you have nurtured within the Accounts. Identify potential issues within the Accounts and work with the wider business to take timely and effective action to resolve them. Contribute to the development of company goals, growth, and profitability targets by being an active member of the Company s team and culture. BELOW ARE THE CSMs CORE 7 TASKS:: Below are the CSMs core 7 tasks: Onboarding: New Customer Onboarding is the most important task for any customer success manager. Account Escalations: Support or response to any alerts, red flags, poor health. It can also be directly from a customer reaching out for some issue or any critical or overdue customer support ticket. This ensures that you control the fire when it is small and manageable. Renewals: Customer renewals keep the recurring revenue recurring. Follow up on current month or quarter renewals to avoid any last-minute surprise. Especially, when long term contracts are due for renewal. Larger the value and/or duration of the contract, more the effort required. And sometimes it even requires fresh paperwork. Upsell Campaigns: Upsell, expansion and upgrades are the three core ways to drive portfolio growth. A focused campaign or a planned nurturing campaign requires good timing, data, and strategy to be effective. Periodic Health Checks: DO NOT leave even the healthiest, happiest, or oldest customers to chance. Calculating periodic health of (at least) key accounts is an important activity to maintaining that ever increasing mix. Account Receivables: CSM at OculusIT is required to manage his/her portfolio s AR. This requires working closely with Finance department, review invoices, update, and follow-ups to ensure that all payments are received before payment due date. This also requires working with clients AP department to handle any queries with respect to releasing payments via checks, wire or ACH. Advocacy: Given that customer success managers are the customer relationship owners, it makes sense for CSMs to convert that relationship and value into real advocacy. It could come in the form of an internal NPS survey, external reviews, a case study, or the good old referral.

We are looking for a proactive and ambitious Accounts Associate to provide comprehensive support to VNC Global by managing required accounting tasks. You will be a key part of a professional team responsible for ensuring accurate and timely financial data for our clients, assisting them in understanding their financial position and making informed decisions. The role requires a solid understanding of accounting principles, a high level of attention to detail, and effective communication skills. The ideal candidate should be able to manage multiple tasks efficiently and contribute to the overall success of both the team and the clients. The goal is to support the team in maintaining financial clarity and operational efficiency for our clients, enabling them to focus on long-term success. Roles & Responsibilities (defined but not limited to) Processing of business transactions in areas of sales, purchase, bank, fixed assets, payroll transactions and/or any other client specific department - be it for single or multiple clients Understanding the client s business, especially the nature of income and expenses Maintain all records like Vouchers, Receipts, Bills and Payments Reconciliation of Vendor, Bank, Customer, Fixed Assets and Tax Balances Payment Follow-ups by emails Investigate and provide feedback on accounting irregularities Understanding the information received and getting it updated accurately and quickly Ensure to complete the processing as per the schedule and within the estimated time Ensure to deliver most accurate and error-free work Understanding the impact of every transaction processed Review of set protocols from time to time and suggesting ways for improving efficiency Timely recording of the tasks Prepare and maintain the relevant process documents Have knowledge-sharing sessions with the team once a week or a fortnightly Stay current with company offerings and industry trends Take a guidance from the Analyst to deliver error-free work Support the Analyst, if required Participate in all organizational activities Oversee and achieve organizational goals while upholding best practices Competencies Attention to Detail and Accuracy Effective Communication Time Management Client Management Accounting Software Proficiency Reconciliation and Reporting Process Improvement Excellent Organizing Abilities Good with Numbers and Figures Foreign Accounting Software Knowledge Clarity of Processes and Procedures Growth Mindset and Adapting to ever changing needs Must be able to do open and honest communication Required Qualifications B.Com. (Bachelor of Commerce) M.Com. (Master of Commerce) - preferred CA Inter (Chartered Accountant - Intermediate level) - preferred CMA Inter (Cost Management Accountant - Intermediate level) - preferred MBA (Finance) - preferred Summary of Measures of Success Accuracy in financial records and transactions Timely completion of accounting tasks and month-end close Client satisfaction based on feedback and prompt issue resolution Efficiency in process management and continuous improvement Team collaboration and participation in knowledge sharing sessions

Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com About EssenceMediacom: A Leading WPP Media Brand E ssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Responsible for client serving and end to end campaign planning & management and driving strategic brand conversations Reporting of the role Reports to the Client lead / Sr. Director on the business. 3 best things about the job: Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience across the ecosystem and expanding your WPP and market network. Become a recognized category expert in the 2-wheeler segment, leading strategic conversations across various platforms. Grow your leadership style within an agency committed to nurturing talent. Measures of success In three months, you would have: Earned client confidence through deep business understanding and expert media planning knowledge. Established strong internal relationships within the WPP ecosystem for efficient navigation. In six months, you would have: Demonstrated hands-on industry knowledge and the ability to discuss measurement metrics across touchpoints based on campaign objectives. Built a cohesive team and mentored them to excel. In 12 months, you would have: Independently led and delivered on cross-client KPIs, becoming a standard-bearer for the companys vision. Responsibilities of the role: Engage in strategic planning and develop 360-degree planning approaches for new campaigns. Extract insights through data mining and articulate clear strategies. Effectively communicate with internal and external audiences across paid, owned, and earned media. Ensure meticulous attention to detail and accuracy in all submissions. Secure industry recognition through awards at forums like FOM, Cannes, Smarties, and RAMAI. Oversee all aspects of client media campaigns across brands and media channels. Supervise and design media plans using relevant tools. Foster a culture of innovation, encouraging contributions to creative media solutions. Proactively offer client inputs and directions, ensuring responsiveness to client needs. Initiate and drive quality analysis and cross-category case studies. Facilitate team development through on-the-job coaching and developmental training. Ensure smooth team functioning and timely resolution of conflicts. Skills and Experience Minimum 9 years of experience , with last 1 year in a similar role. Possess acute inquisitiveness and an entrepreneurial mindset. Demonstrate excellent communication, presentation, and client management skills. Exhibit strong business acumen for resource allocation and effective proposition selling to clients, with revenue responsibility. Understand 360-degree mediums (offline & online) and their impact on client businesses, including media buying, planning, brand investments, and tool utilization. Exhibit maturity and level headedness required to manage an existing team and clients effectively. Prioritize client and people management and servicing. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com About EssenceMediacom: A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Lead a significant segment within the HMCL_IBU business portfolio, strategically guiding a team to achieve client media KPIs. Reporting of the role Reports to the client lead for the business. 3 best things about the job Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience across the ecosystem and expanding your WPP and market network. Become a recognized category expert in the 2-wheeler segment, leading strategic conversations across various platforms. Grow your leadership style within an agency committed to nurturing talent. Measures of success In three months, you would have: Earned client confidence through deep business understanding and expert media planning knowledge. Established strong internal relationships within the WPP ecosystem for efficient navigation. In six months, you would have: Demonstrated hands-on industry knowledge and the ability to discuss measurement metrics across touchpoints based on campaign objectives. Built a cohesive team and mentored them to excel. In 12 months, you would have: Independently led and delivered on cross-client KPIs, becoming a standard-bearer for the companys vision. Responsibilities of the role: Engage in strategic planning and develop 360-degree planning approaches for new campaigns. Extract insights through data mining and articulate clear strategies. Effectively communicate with internal and external audiences across paid, owned, and earned media. Ensure meticulous attention to detail and accuracy in all submissions. Secure industry recognition through awards at forums like FOM, Cannes, Smarties, and RAMAI. Oversee all aspects of client media campaigns across brands and media channels. Supervise and design media plans using relevant tools. Foster a culture of innovation, encouraging contributions to creative media solutions. Proactively offer client inputs and directions, ensuring responsiveness to client needs. Initiate and drive quality analysis and cross-category case studies. Facilitate team development through on-the-job coaching and developmental training. Ensure smooth team functioning and timely resolution of conflicts. Skills and Experience Minimum 14 years of experience , with last 1 year in a similar role. Possess acute inquisitiveness and an entrepreneurial mindset. Demonstrate excellent communication, presentation, and client management skills. Exhibit strong business acumen for resource allocation and effective proposition selling to clients, with revenue responsibility. Understand 360-degree mediums (offline & online) and their impact on client businesses, including media buying, planning, brand investments, and tool utilization. Exhibit maturity and stature required to manage an existing team and clients effectively. Prioritize client and people management and servicing. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Director Operations: Who are we looking for? We are looking for candidates with US Healthcare experience and strong leadership skills for the Delivery Leader role. Should be a Graduate with total 13+ years of experience of which minimum 8+ years experience should be in US Healthcare (Preferably on the provider side of business). Experience is required in Prior Authorization . Experience in leading & managing teams of 50+ people. Experience in managing all aspects of the delivery function including operations management, P&L Management, Client Management and People Management is required. Excellent verbal and written communication skills in English Candidate with excellent aptitude, highly adaptable and willingness to learn Open to Travel Domestic & International as applicable M.B.A or Post Graduate qualification in Operations, Finance, Healthcare Management, International Business and General Management would be an added advantage. Location : Navi Mumbai (Airoli) US Healthcare experience is a must Financials Own achieving profitability/ Operating Efficiency targets for account / assigned function(s) Ensure timely preparation and validation of monthly invoice Forecast IKS Revenue, Costs and Headcount for signed SOWs Manage the contract (including scope creep, support contract renewals). Deliver to the SOW(s) Drive teams to achieve agreed SLA / Metrics by optimal use of resources, review & execution of identified action plans & team performance reviews Adherence to defined Quality norms & identify process issues impacting delivery or client business Proactively identify areas of improvement in overall performance and direction to direct reportees on delivery Course Correction (Analyze business metrics trends, potential issues & escalations, Client feedback & business strategy / goals) Embrace escalations and identified opportunities from clients / Client Services / or market leader. Run toward smoke as if you were literally on fire. Track smoke on a monthly basis. Fix the root cause of the issues Raise the bar of engagement & delivery to come across as a partner rather than a vendor Become a healthcare / RCM expert thus enable value conversations with Clients down to any depth Manage VOC & Customer Satisfaction for the account through governance and timely detection and prevention of issues while aligning with the client business objectives.

Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects