676 Client Coordination Jobs - Page 9

Greetings from HR Central! A leading recruiting company in UAE and across the wider MENA region is looking for you. Job Title: Recruiter/ Sr. Recruiter Non-IT (Client-Facing) Department: Recruitment TASC Outsourcing Location: Bengaluru Experience Required: 35 years Employment Type: Full-time Role Overview: As a Non-IT Recruiter, you will be responsible for managing the full recruitment lifecycle for a variety of non-IT roles across industries such as retail, banking, healthcare, operations, sales, HR, and customer service. You will act as a consultative partner to clients, understanding their hiring needs and delivering suitable talent while ensuring a seamless candidate and client experience. Key Responsibilities: Act as a primary point of contact for assigned clients for all recruitment-related needs Gather job requirements and develop sourcing strategies accordingly Source, screen, and shortlist candidates using job portals, databases, referrals, and social media Conduct candidate interviews and assessments aligned with client expectations Coordinate and schedule client interviews, manage feedback, and follow up on offers Ensure timely closure of positions with a focus on quality of hire Maintain recruitment trackers and provide regular reports to clients and internal stakeholders Build strong relationships with clients to position TASC as a trusted recruitment partner Requirements: Bachelors degree in Human Resources, Business, or a related field 25 years of experience in end-to-end non-IT recruitment Prior experience in a client-facing role or recruitment consulting firm is highly preferred Strong knowledge of hiring for roles in retail, BFSI, healthcare, operations, admin, and sales Excellent communication, interpersonal, and stakeholder management skills Ability to work in a fast-paced, target-driven environment Proficient in using ATS, Excel, and recruitment tools In case you find this position suitable then kindly send your updated CV to tina.sapra@hr-central.in with the below details: 1. Current CTC 2. Expected CTC 3. Notice Period 4. Current Location and Area 5. Years of experience in end-to-end Non-IT Recruitment 6. Experience in what types of non-IT hiring 7. Sourcing tools used 8. Experience in Client facing role: Yes/No 9. Experience in recruitment consulting firm 10. How many non-IT roles closed monthly 11. How many resumes processed weekly. 12. Summary of your current job role Thanks and Regards, Tina Sapra HR Central https://www.linkedin.com/in/tina-sapra-331954241

Coordinate and manage daily operations of veterinary diagnostic testing services Montior sample intake, tracking, processing and reporting on real time basis Serve as a primary point of contact between logistics, veterinarians and head office

Role & responsibilities Understand client requirements through direct communication, including phone calls and scheduled meetings. Visit clients on-site after scheduling appointments to build relationships and assess printing needs. Prepare and present competitive quotations tailored to client specifications. Follow up effectively to close sales and ensure customer satisfaction. Preferred candidate profile MUST HAVE PREVIOUS EXPERIENCE IN PRINTING INDUSTRY IN SAME ROLE.

The Senior Civil Engineer will be responsible for overseeing and managing the planning, and execution of projects. Supervising junior engineers, coordinating with clients and contractors, ensuring compliance with safety and regulatory standards. Required Candidate profile Candidate should have Experience in building constructions project.

Job Title : Manager IT Recruitment Location : Lucknow, Uttar Pradesh Experience : 3 to 7 Years Employment Type : Full-Time | On-Site Department : Talent Acquisition / Human Resources Industry : IT / Software / Recruitment / Staffing Job Summary We are seeking an energetic and experienced Manager IT Recruitment with 3 to 7 years of hands-on experience in technical hiring, client handling, and recruitment team leadership. This role is based in Lucknow and includes managing client accounts as a Single Point of Contact (SPOC) , training and mentoring the recruitment team, and ensuring efficient and high-quality delivery of talent acquisition services. Key Responsibilities Technical Recruitment & Delivery Oversee the full recruitment cycle for IT positions including Developers, QA, Cloud Engineers, and DevOps Source, evaluate, and close candidates using job portals, LinkedIn, and internal databases Ensure timely fulfillment of open roles while maintaining a strong candidate experience Monitor daily recruiter activity and hiring pipelines using ATS and Excel Client Management & SPOC Role Act as the Single Point of Contact (SPOC) for key clients and hiring managers Manage client expectations, role requirements, and feedback cycles Schedule interviews, follow up with panels, and maintain regular client communication Ensure service-level agreements (SLAs) and hiring targets are met Team Leadership & Training Lead a team of recruiters; assign tasks, set priorities, and track performance metrics Conduct training sessions on sourcing strategies, client communication, and ATS usage Coach and mentor junior recruiters to improve quality, speed, and candidate engagement Promote a collaborative, goal-driven team culture with continuous feedback Reporting & Coordination Prepare and maintain hiring dashboards, tracker reports, and performance metrics Ensure strong coordination between recruitment, onboarding, and client-facing teams Regularly review and optimize sourcing techniques and recruitment workflows Required Qualifications & Skills 3–7 years of experience in IT/technical recruitment , with at least 1 year in a leadership role Excellent communication, coordination, and client-handling skills Strong understanding of IT technologies and technical hiring across various domains Proficiency in MS Excel , reports, and ATS tools (e.g., Naukri RMS, Zoho Recruit, etc.) Proven experience in team training, mentoring , and building performance-driven culture Bachelor’s degree in Human Resources B.tech, Business, or a related field Preferred Qualifications Experience in agency or consulting recruitment firms Exposure to bulk hiring, walk-in drives, or campus engagement Recruitment certifications (e.g., LinkedIn Talent Solutions, SHRM, or HRBP) Benefits Competitive salary + performance-based incentives Fast-track career growth to leadership in Talent Acquisition Exposure to top-tier IT clients and hiring technologies Skill development through internal training and certifications

Candidate will manage, oversee daily business operations & process activities. The candidate will play a critical role in ensuring efficient workflow, monitoring progress, facilitating coordination between departments, Know Excel & good Comm Skills.

Position: Bookkeeping - Associate Dealing with International Accounting/Bookkeeping. Sincere, focused and hard-working individuals looking at long term career growth are encouraged to apply. Good career opportunity for fresher focusing on building a stable career. Training related to the Australian Accounting and software will be provided by us. Educational Qualifications: CA Inter Experience: 1-3 years in Indian or KPO Accounting industry, Experience in International software will be an added advantage Job Profile: Able to send basic emails to client with approval Capable to work complex tasks within the department. Skill to manage multiple practice/client work Good understanding of all processes of the department. Good understanding of basic (Allocated) process of the department Works with less supervision. Able to connect with basic client, if needed Allocable to the clients Overall Candidate Profile Desired: Good academic track record and understanding of Accounting concepts Self-Motivated go-getter with the ability to work with utmost efficiency and accuracy Good English Skills (writing, reading, speaking). Good grasping and analytical skill Location: GIFT city, Gandhinagar Regular Office Timings : 7.30 am to 4.30 pm (Monday to Saturday). *First, Third and Fifth Saturday Off About Company: We are an Accounting KPO with back office in GIFT city, Gandhinagar. We offer expert Bookkeeping services, Accounting and Tax Services to our clients in Australia. We offer end-to-end Accounting solutions. Our work environment strives to help maintain work-life balance, while providing challenging work assignments. You can know more about us at http://www.befree.com.au/

The main task will be client calling. A polite and professional communication style Confidence in handling client conversations Basic working knowledge of Excel, Word, and PowerPoint Willingness to assist with follow-ups and documentation

Role & responsibilities : We are looking for a dynamic and enthusiastic Outbound Tele caller with a pleasant personality and excellent communication skills. The ideal candidate will be responsible for engaging with potential customers over the phone to promote our products/services and generate leads or sales. Key Responsibilities: Make outbound calls to prospective customers from the provided database or leads. Introduce and explain products/services clearly and confidently. Maintain a positive and professional tone on every call. Follow up with customers for feedback, queries, or repeat communication. Maintain records of calls, leads, and customer information in the CRM system. Meet daily/weekly/monthly targets as assigned. Resolve customer queries effectively and escalate if required. Collaborate with the sales or support teams as needed. Preferred candidate profile : Excellent verbal communication skills in [English/Hindi/Regional Language as applicable]. Pleasant voice, confident tone, and convincing ability , excellent personality . Good interpersonal and customer handling skills. Active listening skills and patience in dealing with customer queries. Basic computer knowledge (MS Office, CRM tools, etc.). Ability to handle pressure and meet targets. Energetic, self-motivated, and results-drive Preferred Qualifications: Graduate in any stream. Prior experience in tele calling, telesales, or customer support is preferred but not mandatory . Freshers are also Welcome .

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Company Vision: NowPurchase is transforming the $140B Metal Manufacturing industry. The metal industry forms the backbone of the economy and the fundamental block of the physical world - be it transportation, construction, and every machinery. NowPurchase is a rich, digital marketplace where metal manufacturers (foundries + steel plants) can procure high-quality raw materials (scrap, pig iron, ferroalloys, additives, nodularisers) in a trusted manner. Our technology allows them to optimize their manufacturing process to ensure high productivity and resilience to failure. We currently serve over 250 factories nationwide and are looking to aggressively expand our footprint across India. You can learn more on www.nowpurchase.com. Role Description: We are seeking a highly motivated and organized Sales Coordinator to join our dynamic sales team. The Sales Coordinator will play a vital role in supporting the sales department by managing various administrative tasks, coordinating sales activities, and providing exceptional customer service. The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to multitask effectively. This position offers an exciting opportunity to contribute to our company's growth and success. Location- Kolkata and Pune Key Responsibilities: Provide comprehensive administrative support to the sales team, encompassing tasks such as preparing sales reports, presentations, proposals, and maintaining sales documents, contracts, and related materials. Conduct payment follow-ups' and ensure payment terms are adhered to as per credit policy. Attend customer queries, any sales queries, and grievances, respond politely, and delight customers by going the extra mile. Process sales orders accurately and efficiently, coordinating with internal teams to ensure prompt and timely fulfillment and delivery of orders. Ensure all files, CRM and ERP are maintained meticulously, cost documents and reports, MIS are up to date in Zoho. Assist in preparing and distributing sales documentation, ensuring proper organization and storage. Collaborate with cross-functional teams to support sales initiatives, resolve issues, and enhance communication and collaboration. What Your Day Job Involves: Administrative Support: Provide comprehensive administrative assistance to the sales team, including preparing reports, presentations, and proposals, and maintaining sales documents and contracts. Customer Service Excellence: Delight customers by attending to queries and grievances promptly and politely, ensuring exceptional service and satisfaction. Order Processing and Coordination: Process sales orders accurately and efficiently, coordinating with internal teams to ensure prompt fulfillment and delivery. Documentation Management: Maintain meticulous records in CRM and ERP systems, ensuring all files, reports, and documentation are organized and up to date. Qualification & Experience: Graduate with 1 to 3 years prior experience as a sales coordinator/sales support executive/Voice process customer service /support roles in any industry. Should have very good working knowledge of Microsoft Excel, Word with strong follow up skills & customer service orientation. Ability to work independently and collaboratively within a team. Prior experience in the industry or product knowledge is a plus. Compensation & Benefits: Compensation: Wont be a blocker for the right candidate Medical Insurance: Benefits of group insurance of 3 lakhs for family including parents, spouse, children. Accidental Insurance: Benefits of 5 lakhs of medical insurance for self, covering 24*7 Generous leave structure. Hiring Process: Screening of applicants & initial telephonic call with HR F2F/Video Interview with Hiring Manager Mettl Assessment Final round with Founder & CEO Email communication on final feedback

GOTI is looking for a proactive and detail-oriented Client Servicing Executive to join our team. This role is ideal for someone who enjoys communication, coordination, and ensuring a seamless client experience from the first interaction to the final delivery. You will be the face of GOTI for our clients, handling everything from scheduling discovery calls and understanding client requirements to coordinating with internal teams, sharing proposals, and ensuring smooth project execution. Once a client is onboarded, you'll manage documentation, quotations, and feedback cycles, serving as the key link between the client and our team. We work with modern D2C, retail, B2B, FMCG, and other e-commerce brands, so an interest in digital products, Shopify, or the e-commerce space is a strong bonus. Previous experience working at an agency is a plus. Key Responsibilities: Schedule meetings and gather client requirements Document and relay clear briefs to the design and development teams Share quotations, agreements, and other client-facing documents Ensure timely communication and follow-ups with clients Maintain strong relationships and handle client queries and feedback efficiently Requirements: Strong written and verbal communication skills in English Basic understanding of websites or e-commerce (preferred) Highly organized with excellent attention to detail 1-2 years of experience in client servicing or coordination (freshers with strong skills are welcome to apply) Join a fast-growing team where your communication skills directly impact project success and client satisfaction.

Position: Sales Coordinator (Female Only) Location: Gurgaon Salary: Up to 5.5 LPA Notice Period: Max 15 Days Gender: Female Candidates Only Education: Graduation Must Experience: 2+ Years Interview Mode: Face-to-Face Only Key Highlights: Client Coordination Handle calls, emails, and client communication Advanced Excel – Work with Pivot Tables, VLOOKUP, MIS, Reports Sales Support – Quotation prep, order tracking, and CRM updates Target Tracking – Assist sales team with follow-ups and reporting Cross-Team Communication – Liaise with accounts, logistics, and operations Organized & Detail-Oriented – Own backend processes end-to-end Excellent Communication Skills – Fluent, confident, and professional Why Join Us? Fast-paced and professional work environment Growth-oriented role supporting a high-performing sales team Great opportunity for career progression in sales operations

Role & responsibilities Handled sales, client relations & business development Managed inventory, logistics & vendor coordination Supported marketing campaigns & book events Addressed customer queries & processed orders Oversaw cafe-book integration. Preferred candidate profile Good communication skills. Willing to take responsibility and initiatives. Graduate with a acceptable degree. Fresher, who are looking to gain better experience in B2C & Retail are most welcome.

Desired Candidate Profile 1-5 years of experience in process coordination or related field (accountancy). Strong understanding of debit note, credit note, journal entry, invoice preparation, and payment follow-up processes. Excellent communication skills for effective client coordination and payment collection. Preferred male candidate with textile industry experience in accounts.

COORDINATION GOOGLE SHEETS EXCEL MS OFFICE BACK OFFICE IF YOU ARE INTERESTED CONTACT ME 8882201486

Key Responsibilities: Coordinate with clients for project requirements and updates Conduct on-site inspections and monitor service work quality Ensure timely completion of assigned tasks Communicate project progress with internal teams Resolve any issues at the site promptly Key Requirements: Only male candidates preferred Proven experience in site supervision or project execution Strong communication and coordination skills Ability to handle multiple tasks at project sites Willingness to travel to project locations if required

Support the project manager with end-to-end project management activities. Prepare project management deliverables such as the project charter, project plan or schedule, risk and issue tracker, communication plan, stakeholder mapping, MOM, and weekly reports. Standardize processes and define templates for project deliverables. Prepare reports and dashboards. Manage resourcing and optimize resource utilization. handle knowledge management and organize trainings. Manage document onboarding and offboarding processes. Required Skills: 1 to 1.5 years of professional experience in the IT industry. Good understanding of SDLC phases. knowledge of project management methodologies and models (Waterfall and Agile). Hands-on experience with project management tools such as Jira, Asana, etc. Excellent communication skills (both written and verbal). Attention to detail, negotiation skills, critical thinking, and task management.

About the Role: We are looking for a hands-on, customer-obsessed relationship lead to anchor our client servicing function as we scale nationally. Youll be the face of our company to our most important dealers, distributors, and partners — and the internal escalation head for any customer-facing issues. You’ll lead our team of Customer Relationship Managers (CRMs), own key accounts, and help structure this function into a scalable, efficient, and revenue-positive engine. At present, most customer engagement happens through dedicated WhatsApp groups, but over the next 3–6 months, we will be rolling out customer-facing digital portals to streamline processes, access, and support. You will help shape and guide this transformation. What You Will Do: Key Relationship Ownership Be the primary point of contact for high-value customers and key accounts Personally handle high-stakes conversations, escalations, or service issues Build long-term relationships that are rooted in trust, responsiveness, and real support CRM Team Leadership Lead a team of Customer Relationship Managers, mentoring them on tone, service, follow-up, and coordination Set internal SLAs and ensure the team adheres to clear, proactive communication norms Monitor daily activities and intervene when needed on escalations or important accounts Cross-Team Coordination Liaise with dispatch, sales, 3D/media, operations, and inventory to fulfill customer needs Ensure all collaterals, display kits, sample kits, training materials, and visuals are provided on time Be the internal voice of the customer — help identify gaps, inefficiencies, or product issues Revenue & Retention Focus Help drive repeat business by nurturing strong client relationships Support the sales team in payment follow-ups, by leveraging goodwill and service quality Track and improve customer satisfaction and engagement across key regions Process Improvement & Digital Evolution Assist in structuring CRM workflows for scale (especially across 100s of WhatsApp groups) Contribute to the design of our customer portal rollout: what they need, how they use it Maintain records of service history, issues, resolutions, and feedback — even in semi manual stages Lead the adoption of CRM tools and dashboards when the time comes Who You Should Be 8–15 years of experience in client servicing, account management, or CRM leadership Prior experience in building or leading client teams at a growing company, SME, or family business (preferred) Strong Hindi + English communication required — must be articulate and professional Emotionally mature and capable of balancing urgency with empathy Not afraid to be hands-on, pick up the phone, or lead from the front Comfortable leading a small team and managing complex internal coordination Excited by the idea of building something new, not just maintaining what exists Familiar with the distribution, building materials, or B2B servicing space (preferred) What’s In It for You Be part of a fast-growing company in a pivotal, high-visibility function Work directly with the founder and management team Build and own a function from the ground up — with clear autonomy and impact Strong growth potential into a national leadership role as the CRM team expands Join a purpose-driven brand reshaping how interior materials are sold and supported in India

Job Title: Principal Engineer - Wet Utilities Job Description: The Principal Engineer - Wet Utilities will lead and oversee the planning, design, and implementation of wet utility projects, including water supply, wastewater treatment, stormwater management, irrigation/TSE and related infrastructure systems. This role involves managing multidisciplinary teams, collaborating with stakeholders, and ensuring compliance with regulatory standards and best practices. The Principal Engineer will be responsible for developing innovative solutions to complex engineering challenges, providing technical guidance, and mentoring junior engineers. The ideal candidate will have a strong background in civil or environmental engineering with extensive experience in wet utility projects. Key Responsibilities: - Lead the design and development of wet utility projects from concept to completion. - Prepare and review engineering plans, specifications, and technical reports. - Conduct feasibility studies, hydraulic modeling, and system assessments. - Collaborate with municipal clients and regulatory agencies to ensure project compliance. - Manage project budgets, schedules, and resources effectively. - Provide technical expertise and support to project teams. - Mentor and train junior engineers and technical staff. - Stay updated on industry trends, technologies, and regulatory changes. Skills and Qualifications: - Bachelor’s degree in Civil Engineering, Environmental Engineering, or related field (Master’s degree preferred). - 10+ years of experience in wet utilities engineering, including design and project management. - Strong knowledge of water and wastewater treatment processes and technologies. - Proficiency in hydraulic modeling software (e.g., SewerGEMS, WaterGEMS, Hammer, InfoWorks ICM, etc.). - Familiarity with relevant codes, standards, and regulatory requirements - Excellent analytical and problem-solving skills. - Strong verbal and written communication abilities. - Proven leadership and team management skills. - Ability to work collaboratively with various stakeholders and team members. Tools and Technologies: - Hydraulic modeling software (SewerGEMS, WaterGEMS, InfoWorks ICM, etc.) - AutoCAD Civil 3D - GIS software (e.g., ArcGIS) - Microsoft Office Suite (Word, Excel, PowerPoint) This role requires a strategic thinker with a passion for sustainable water resource management and a commitment to delivering high-quality engineering solutions. The Principal Engineer will play a crucial role in shaping the future of wet utility infrastructure and contributing to the overall success of the organization.

Job Title: Project Lead Recruitment (RPO BFSI Domain) Location: Vikhroli (West), Mumbai Experience: 5 to 8 Years Industry Type: Recruitment / Staffing Functional Area: Human Resources / Recruitment Employment Type: Full Time, Permanent Role Category: Recruitment & Talent Acquisition Job Description: We are seeking a highly driven and experienced Project Lead Recruitment to manage and lead RPO hiring operations for a reputed BFSI client. Key Responsibilities: Lead and manage end-to-end recruitment operations for RPO client Handle a team of recruiters; provide guidance, training, and performance feedback Coordinate with client stakeholders for manpower planning, role briefings, and status updates Ensure recruitment targets are met within defined timelines Build and manage talent pipelines for key functional areas Prepare and present regular MIS and dashboards to internal and external stakeholders Maintain compliance with recruitment process and quality standards Desired Candidate Profile: 5 to 8 years of experience in recruitment, with at least 12 years in a team handling or lead role Strong experience in Non-IT/BFSI hiring is a must Proven track record in handling RPO or client-side recruitment projects Excellent communication, stakeholder management, and reporting skills Ability to multitask, manage deadlines, and lead a high-performance team Should be comfortable with Work From Office setup Work Mode: Work from Office Role & responsibilities Interested candidates kindly share your updated resume on below details Whatsapp number: 9075728204 Email : nehapramod.mum@tminetwork.com

Role & responsibilities About FinB Tech FinB Tech is a fast-growing fintech company focused on building powerful APIs and digital infrastructure that simplify access to verified identity, financial, and compliance data. We partner with government-regulated platforms like UIDAI, NSDL, CIBIL, Equifax, Vahan, Sarathi, GSTN, and more to offer secure and scalable verification, KYC, KYB, credit check, and digital onboarding services. Our mission is to streamline onboarding, creditworthiness evaluation, and compliance workflows for banks, NBFCs, insurance providers, HR firms, and other B2B platforms.With speed, precision, and reliability at our core, we are helping businesses digitize trust. Job Summary: We are seeking a proactive and client-focused Client Onboarding & Relationship Executive with a flair for sales. The ideal candidate will be responsible for onboarding new clients, managing client data, handling contracts, maintaining relationships, resolving queries, and identifying upselling/cross-selling opportunities. This role requires strong communication skills, a sense of ownership, and the ability to understand client needs while also contributing to revenue growth. Key Responsibilities: Manage end-to-end client onboarding process including documentation and system entry Regularly follow up with clients to ensure smooth onboarding and resolve issues Understand client needs and recommend relevant services or upgrades Handle and maintain client data, records, and contract documentation with accuracy Serve as the primary point of contact for clients post-onboarding Effectively address client queries, concerns, and provide clear guidance Coordinate with internal teams to ensure timely delivery of services Maintain high standards of client satisfaction and communication Proactively take ownership of client issues and ensure timely resolution Identify opportunities to improve the onboarding process What We Offer: A collaborative and client-focused work environment Opportunities for growth and career development Competitive salary and benefits Preferred candidate profile Requirements: Minimum 1 year of experience in client onboarding, client service, or account management Excellent verbal and written communication skills Proven ability to build rapport and drive client engagement Strong sense of ownership, responsibility, and client-first mindset Ability to understand client needs, handle queries, and build trust Organized, detail-oriented, and able to manage multiple tasks efficiently Proficiency in tools like Excel, CRM systems, or client management platforms is a plus Preferred Skills: Experience in managing B2B or B2C client accounts Experience in a sales-driven or client-facing role (B2B or B2C) Basic understanding of contracts and documentation workflows Ability to work independently and as part of a team. Location: Remote/WFH Experience: 2-3 years Employment Type : Full-time Shift Time : 10:00AM to 7:00PM

Excellent verbal, written, and interpersonal communication skills. Critical thinking and problem-solving skills are essential. • Willingness to manage multiple tasks at once and adhere to process and deadlines. • Ability to clearly communicate, expressing requirements and expectations. • Assist Project Managers in day-to-day tasks for reports and data gathering. Candidates with knowledge of Power BI and reporting knowledge will be an added advantage Managing project management documents such as the project plan, schedule, etc. Executing a variety of project management administrative tasks, such as monitoring project progress, creating project status reports for project managers and stakeholders, etc. Assisting Project Managers in resource planning and alignment Assisting Project Manager in maintaining records/reports for multiple requirements like licenses, hardware requests, submission of daily hours, etc. Working closely with the systems, HR, and Admin teams for completion of task

Create and maintain a positive public image for individuals, and groups, manage communications or organizations Should be responsible for ideating, writing, editing, pitching, placing, and promoting executive thought leadership Required Candidate profile Entertaining clients, attending meetings, and traveling India as well as abroad Should have a lovely & beautiful personality Go-getter, extrovert qualities, and fluency in English are the most Perks and benefits 21 Paid Leave + Health policy + Accommodation

Job Purpose : As a Manager - Graphic Design, you should understand the entire process of overall visual design requirements of a large account and the projects within/under the account. You will be responsible for shaping the visual output of various media files/elements. You will manage the day-to-day task of your team and ensure customer requirements are met and exceed expectations. You need to have a creative flair and a strong ability to translate requirements into design. You should be familiar with eLearning and the underlying principles of how visual design can impact learning. You should have a high-level understanding of design strategies, various types of learning modalities like microlearning, gamification, interactive videos, branching scenarios, mobile based learning, learning experience platforms, etc. Responsibilities: Participate in pre-sales activities (RFPs, RFQs, RFIs, etc.) and create prototypes/pilots as per clients specifications and requirements. Responsible to provide innovative solutions to customers by using new technology, techniques, and creative ideas. Ability to work on effort estimates and the assumptions for the proposal/SOW based on the design solutions provided. Conduct team meetings from time to time and maintain a healthy work environment. Create and develop deliverables as per project specifications, quality standards, and design strategy. Conduct peer reviews of the deliverables at different stages of training development. Participate in org level activities induction training, project-specific functional training, recruitment activities (candidate interviews, test evaluations, etc.). Coordinate with Lead/Manager/Delivery Manager for different activities (planning, solutioning, training, RFPs/RFQs/RFIs, etc.). Attend client calls and ensure that the client's feedback and requirements are addressed. Participate in people management activities resolve conflicts, manage expectations. Manage large team and accounts. Coordinate with vendor to ensure the quality and timely delivery. Audit the graphic design processes. Key Tasks: Conceptualize visuals based on requirements and prepare rough drafts and present ideas. Oversee and manage design and layouts, and provide guidance as needed to the Design Leads. Attend design consultation meetings for unusual or large-scale projects. Create project specific design guidelines and checklist documents, also ensure adherence from the team. Work in all design and development tools (Adobe CC Suite, Articulate-360, Camtasia, and other rapid development tools, etc.). Ensure adherence to brand guidelines and maintain consistency. Ability to work independently and manage responsibilities and priorities in a dynamic and time-critical environment. Learn new tools, design approaches, methodologies as per the trends in graphic/visual design. Conduct team trainings, keeping in mind the current and future requirements of the industry. Communicate with team members and address all issues related to team morale. Expert in creating custom UI and custom interactions for rapid tools such as Storyline 360, Captivate, etc. Expert in Accessibility Compliance. Meet all project requirements and exceed expectation to WOW the customer with enhanced customer experience. Qualification: A Graduate in Fine Arts (GD Art, BFA, or MFA) OR A degree/diploma/certification in Graphic Design Added Advantage: Human Computer Interaction (HCI), Human Factors International (HFI), or AR-VR Certification.