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1.0 - 5.0 years
4 - 5 Lacs
Pune
Work from Office
Hiring for Chat Process Designation:- Executive Any graduate with minimum 1 year of chat experience Should be ok with any shifts and rotational weekoffs Candidates should be okay with WFO Candidate should have average English communication Immediate joiner Interested candidates can directly walkin for the interview and carry your original documents with you.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Job description Senior executive - Learner Support The Senior Executive Learner Support is responsible for delivering high-quality service to learners by addressing queries, resolving concerns, ensuring smooth academic journeys, and maintaining strong learner engagement. This role acts as a bridge between learners and internal academic/support teams. Required Skills & Competencies: Excellent communication and interpersonal skills. Strong problem-solving and conflict resolution abilities. Customer-first attitude with empathy and patience. Ability to multitask, prioritize, and manage time effectively. Familiarity with CRM systems and support tools is a plus. Microsoft Excel
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Thane
Work from Office
Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Goregaon
Work from Office
Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Hingoli
Work from Office
Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS
Posted 1 week ago
0.0 - 4.0 years
2 - 3 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Dealing with customer queries over calls & chats WFH International/Domestic Voice/Non voice Day/Night shift 5/6 days working Rotational shift including night Location- Malad, Thane Airoli & Bhayander CONTACT : HR AYUSHI 8923740811 Required Candidate profile Graduate/HSC Candidate Fresher/Experience with 6+ month of paper work WFH Available Comfortable with rotational shift / night shift Good communication Immediate joining Perks and benefits Virtual interview Incentives Bonus Cab facility
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Dear Candidate, We are hiring for a Content Moderation Process -Need to have 1 Year Experience ( PF imandatory ) . Only immediate joiners are eligible, Only Graduates are Eligible. Need to have Excellent English communication skills. For scheduling your Interview report to the Location mentioned . Take a One Step Towards your New Career Opportunity and get your offer letter in 24 Hours. Only Face to Face Interview. Role:- Content Moderation Eligibility:- Any graduate Experience:- 1 years to 4 years Salary: Experience - 3,40,000 LPA - 26000/- as Take Home Pure Night Shifts- Rotational Shifts Cab :- 2 Way Education/Experience: Need to have 12 Months Any BPO Experienced are eligible . Any Graduate. Able to speak the Excellent English proficiently to communicate with customers, comprehend and follow instructions Must have Excellent Communication skills in English grammar & Typing Speed of 30 WPM with 90% Accuracy. Interview Rounds: - 1. HR Screening 2. Typing Test 3. Operations round Best Regards, HR Team, Fly Consulting Services.
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Pimpri-Chinchwad
Work from Office
Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Nagpur
Work from Office
Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Nashik
Work from Office
Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Ulhasnagar
Work from Office
Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS
Posted 1 week ago
5.0 - 10.0 years
6 - 16 Lacs
Gurugram, Delhi / NCR
Work from Office
International Chat + Retail experience is MUST 5+ yrs exp (1 yr TL) | 6–8.5 LPA 7+yrs exp (2 yrs as TL) | 9–12.5 LPA 10+ yrs exp (2+ yr as Managaer) | 13–18.5 LPA Graduate US shift Both side Cab Contact@7289094130 / yashika.imaginator@gmail.com Required Candidate profile Mandate Exp: International Chat + Retail experience CSAT, Attrition, Shrinkage, KPI, KRA, Performance Matrix Need Excellent Communication Skills
Posted 1 week ago
0.0 - 3.0 years
2 - 4 Lacs
Noida, Bhubaneswar, Kolkata
Work from Office
Hiring for Customer Care International /Domestic BPO working In Shift 20K to 35K Voice / Chat Process Walk-in Interviews at SCF 19 , Sec 65, Mohali WhatsApp CV: 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives Hiring for bpo Fresher For Chandigarh WhatsApp 9988767373 Walk-in Interviews at SCF 19 , Sec 65, Mohali Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
Navi Mumbai, Ahmedabad, Mumbai (All Areas)
Work from Office
Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Mamta 9176149292 for more info. Thanks, Mamta 9176149292
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
Position Summary: We are seeking a highly motivated and customer-focused Chat Agent to join our dynamic team. The ideal candidate will be responsible for providing accurate, timely, and professional support to our clients regarding their securities business queries via live chat. This role requires a strong understanding of stock market operations, investment products, and excellent communication skills to assist clients with their trading and investment-related inquiries. Key Responsibilities: Live Chat Support: Respond promptly and efficiently to a high volume of inbound customer chat inquiries related to stock market activities, trading platforms, and investment products. Query Resolution: Accurately identify and resolve customer issues, including but not limited to: Account-related queries: Account opening, KYC, login issues, password resets, demat account statements. Trading queries: Order placement (buy/sell), order status, trade execution, margin calls, stop-loss orders, bracket orders, cover orders, options and futures trading. Market information: Stock quotes, historical data, market indices, corporate actions (dividends, splits, bonuses, rights issues). Platform navigation: Guiding customers through the trading platform, mobile app, and web portal features. Product information: Explaining various investment products (equities, mutual funds, ETFs, derivatives, bonds, commodities). Regulatory compliance: Providing information on regulations, exchange rules, and other relevant guidelines. Fund transfers: Inquiries related to deposits, withdrawals, and fund settlement. Information Dissemination: Provide clear, concise, and accurate information, explaining complex financial concepts in an easy-to-understand manner. Escalation Management: Identify and appropriately escalate complex or unresolved issues to the relevant internal departments (e.g., trading desk, back office, compliance) while ensuring a seamless customer experience. Documentation: Maintain detailed and accurate records of all customer interactions and resolutions in the CRM system. Feedback & Improvement: Proactively identify trends in customer inquiries and provide feedback to management for process improvement, FAQ development, and product enhancements. Compliance: Adhere strictly to all company policies, regulatory guidelines and data privacy regulations. Continuous Learning: Stay updated with the latest market trends, financial products, regulatory changes, and company offerings. Quality Assurance: Ensure all chat interactions meet company quality standards and service level agreements (SLAs). Required Skills and Qualifications: Education: Bachelor's degree in Finance, Commerce, Business Administration, Economics, or a related field. Experience: 1-3 years of experience in customer service, preferably in the financial services or stockbroking industry, with a strong emphasis on chat support. Stock Market Knowledge: Preferred and strong understanding of stock market ( Preferably European ), including equity, mutual funds, and basic knowledge of commodities/forex. Familiarity with stock market regulations and exchange operations is a significant plus. Communication Skills: Excellent written communication skills with impeccable grammar, spelling, and punctuation. Ability to explain complex information clearly and concisely. Technical Proficiency: Proficient in using CRM software, live chat platforms, and Microsoft Office Suite (Word, Excel). Familiarity with trading platforms is highly desirable.
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 4 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9082104424 Sanika Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring for Chat Process for freshers for Gurgaon Grad/BTECH/UG 24*7 Shift 5 days Salary Fresher (15k-21k)(30k-38k) inhand+Incentives+ transport +PF Excellent written skills required Location-GURGAON CABS AVAILABLE CALL Or Whtsapp Prity- 9608571313 Required Candidate profile Hiring for International Non Voice Processes in Multiple MNC's,freshers and experienced can apply
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
Visakhapatnam, Ahmedabad, Mumbai (All Areas)
Work from Office
Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
Thane, Dombivli, Bengaluru
Work from Office
Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls
Posted 1 week ago
0.0 - 1.0 years
1 - 3 Lacs
Vadodara
Work from Office
Handling customer query in voice process and chat process
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Pune
Work from Office
Job Opening: International Voice / Blended Process Pune Location Location: Pune, Maharashtra Process: International Voice / Blended (Logistics, Retail, Insurance) Job Overview: Join our dynamic and fast-paced international BPO team! We are hiring for voice and blended processes, offering excellent growth opportunities and a competitive salary package. Whether you're a fresher or an experienced professional, this is your chance to build a global career in customer service. Salary Package: Fresher: 18000 to 20000 in hand per month (Up to 3 LPA) Experienced: Up to 6.5 LPA (30% Hike on Last In-Hand Salary, subject to experience and performance) Key Responsibilities: Handle inbound and outbound customer calls and chats (as per process requirement) Resolve customer queries with empathy and professionalism Meet quality and performance targets (AHT, CSAT, FCR, etc.) Maintain accurate records of customer interactions Ensure adherence to process compliance and guidelines. Eligibility Criteria: Minimum HSC (12th pass) or Graduate in any discipline Freshers with good English communication skills are welcome Experience in international voice/blended BPO will be an added advantage Excellent spoken English and ability to handle global customers Willingness to work in rotational shifts and night shifts 5 Days working 2 Days OFF Skills Required: Strong verbal and written communication Customer-first attitude Good problem-solving and interpersonal skills Basic computer and MS Office knowledge Why Join Us? Attractive salary & performance incentives International exposure Great work environment & team culture On-the-job training and career development How to Apply: Contact HR Mangesh : +91 9225755444 Email: Mangesh.Parkhi@spes.in Note: No virtual Rounds of Interview. REFERENCES ARE HIGHLY APPRECIATED.Preferred candidate profile
Posted 1 week ago
5.0 - 10.0 years
8 - 18 Lacs
Gurugram
Work from Office
Customer Service Chat – Gurugram International Chat + Retail exp is mandatory Min 5+ yes exp in chat (Retail domain) rotational shifts 5 days CSAT, Attrition, Shrinkage, KPI, KRA, Performance Matrix Required Candidate profile please share resume at garimaimaginators@gmail.com Garima-8383973628
Posted 1 week ago
1.0 - 5.0 years
4 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
We are having 50+ Positions active for INTERNATIONAL CHAT PROCESSES. (Voice processes are also available) Minimum 1 Year of Customer Support Experience is mandatory Job Location: Gurgaon Qualification: Grad & UG can apply Salary: Upto 26.5K Inhand + Cab Facility Looking for Immediate Joiners Sat & Sun are fixed off CONTACT US IMMEDIATELY. Senior HR Shweta - 9125496161 ( Call & WhatsApp) Senior HR Monika - 9540632102 ( Call & WhatsApp) Email: hrconsultant.shweta@gmail.com NO CHARGES
Posted 1 week ago
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