Job Description: We are seeking an experienced and results-driven professional to join our team as the Manager of Employee Background Verification Services. Key Responsibilities: Client Relationship Management: Excellent verbal and written communication skills to effectively interact with clients to understand and anticipate client requirements in the field of background checks. Understanding of the background verification industry, including legal and compliance requirements, industry standards, and best practices. Ability to build and maintain strong relationships with clients, ensuring their needs are met and exceeded. Precision in handling client information and ensuring accuracy in the verification processes. Flexibility to adapt to changing client needs and industry trends. Use strong references from clients to build trust and credibility with potential clients. Team Management: Ability to analyse data and metrics to assess performance and identify areas for improvement. Foster a collaborative and motivated team culture that encourages innovation and excellence. Provide guidance, mentorship, and support to team members to achieve their professional goals. Lead by example and promote a positive, inclusive, and performance-driven work environment. Recruit, train, and develop talent within the team. Operations Management Ability to manage multiple clients and projects simultaneously, ensuring deadlines are met and quality is maintained. Oversee and optimize daily operations, ensuring efficiency, quality, and cost-effectiveness. Streamline processes, manage resources, and implement best practices to meet organizational goals. Effective time management skills to prioritize tasks and manage workload efficiently.

Conduct thorough software testing, analyse data, write test cases and communicate with developers. Checking software functionality on different operating systems, browsers and devices to ensure that the software is up to the standard and meets the users needs. Testing software for security vulnerabilities and providing input on improving the company’s product solutions. Communicate the results of software testing efforts to stakeholders and suggest areas of improvement. Freshers also can apply who have Testing Knowledge

Roles and Responsibilities Handle back office operations, ensuring efficient processing of tasks and maintaining high levels of accuracy. Provide email support to customers, responding promptly to their queries and concerns. Perform non-voice processes such as data entry, document scanning, and other related activities. Utilize basic computer skills including MS Office (Excel) for record-keeping purposes. Maintain confidentiality and adhere to company policies at all times.

Conduct thorough software testing, analyse data, write test cases and communicate with developers. Checking software functionality on different operating systems, browsers and devices to ensure that the software is up to the standard and meets the users needs. Testing software for security vulnerabilities and providing input on improving the companys product solutions. Communicate the results of software testing efforts to stakeholders and suggest areas of improvement.

We are seeking an experienced VBA Macro Developer to design, develop, and maintain Excel-based applications that streamline business processes and improve data accuracy. The ideal candidate should have strong expertise in VBA coding, handling large datasets, and creating automated reporting solutions. Preferred Qualifications: Any Graduate with 5-6 years of experience in VBA Macro development. Experience integrating Excel VBA with databases (SQL, Access, etc.). Knowledge of Power BI or other visualization tools. Familiarity with other automation tools like Python or RPA. Job Description : Develop macros and libraries for Excel using VBA. Design and develop applications to assist in day-to-day tasks. Work with large datasets, ensuring efficient data processing and analysis. Create and support daily, weekly, monthly, and quarterly reports. Develop dashboards, presentations, graphs, and analytical reports using Pivot Charts and Excel formulas. Write macros, formulas, and perform data analysis to optimize workflows. Provide recommendations for process improvements based on data insights. Work independently and collaboratively within a small team in a fast-paced environment. Troubleshoot and optimize existing VBA scripts for better performance. Required Skills: Strong proficiency in Excel VBA programming. Expertise in data handling, automation, and reporting. Experience with Pivot Tables, Charts, and advanced Excel formulas. Ability to analyse data and provide actionable insights. Strong problem-solving skills and attention to detail. Ability to work independently and manage multiple tasks efficiently. Excellent communication and collaboration skills.

Conduct thorough software testing, analyse data, write test cases and communicate with developers. Checking software functionality on different operating systems, browsers and devices to ensure that the software is up to the standard and meets the users needs. Testing software for security vulnerabilities and providing input on improving the companys product solutions. Communicate the results of software testing efforts to stakeholders and suggest areas of improvement. Advanced Excel Knowledge

Roles and Responsibilities Handle back office operations, ensuring efficient processing of tasks and maintaining high levels of accuracy. Provide email support to customers, responding promptly to their queries and concerns. Perform non-voice processes such as data entry, document scanning, and other related activities. Utilize basic computer skills including MS Office (Excel) for record-keeping purposes. Maintain confidentiality and adhere to company policies at all times. Good Excel Knowledge

Monitor and review Retail Audits & Damage stock verification. Good knowledge in Stock verification and prepare report. Responsible Prepare, maintain and adhere to the Audit schedule. Product Audit. Responsible for Assisting teams in forming auditing standards and designing checklists. Team Management Good communication and presentation abilities. Ability to work collaboratively in a team-oriented environment. Client-focused with a solutions-oriented mindset. Proficiency in Advance Excel (VLOOKUP, H LOOKUP, COUNTIF, SUMIF, If functions, formulas) Willing to do field Work (Audit)

Roles and Responsibilities Handle back office operations, ensuring efficient processing of tasks and maintaining high levels of accuracy. Freshaers also can apply. Provide email support to customers, responding promptly to their queries and concerns. Perform non-voice processes such as data entry, document scanning, and other related activities. Utilize basic computer skills including MS Office (Excel) for record-keeping purposes. Maintain confidentiality and adhere to company policies at all times. Good Excel Knowledge

About the Role: We are looking for dynamic MBA Interns to join us as Project Managers on a 68-month contractual assignment, with a possible mutual extension. You will play a key role in managing a large-scale, countrywide field audit project for one of India’s largest companies. This role offers excellent exposure to retail supply chains across India and an opportunity to work on high-impact, fast-paced assignments. Desired Profile MBA from a reputed institute. Strong project management, coordination, and communication skills. High ownership mindset with the ability to work in a fast-paced environment. Willingness to work from the Bangalore office at least 3-4 days a week. Comfort with managing field operations and a large number of stakeholders. Key Responsibilities: Plan, coordinate, and monitor field audits across multiple locations pan India. Liaise with internal teams, regional managers, field auditors, and client stakeholders to ensure seamless execution. Track project progress, ensure timely escalations, and resolve operational roadblocks. Analyse audit data, prepare project reports, and present actionable insights to management and clients. Drive process adherence and ensure audits are conducted as per defined SOPs. What You Will Gain: Strong exposure to large-scale project management. Deep understanding of India’s retail and supply chain ecosystem. Opportunity to work with senior client stakeholders in a marquee project. Real-world experience managing complex, nationwide operations.

Roles and Responsibilities Conduct stock audits, product audits, inventory audits, warehouse audits, store audits, retail audits to ensure accuracy and compliance with company standards. Identify areas of improvement in shrinkage control, retail store operations, FMCG operations, and inventory management. Provide regular reports on audit findings and recommendations to stakeholders. Collaborate with cross-functional teams to resolve discrepancies and improve overall performance. Desired Candidate Profile 3-8 years of experience in FMCG industry with expertise in auditing (stock audit, product audit). Strong understanding of inventory management principles and practices. Proficiency in advanced excel skills for data analysis.

Roles and Responsibilities Handle backend processes such as BGV (Background Verification) and Stock Audit. Perform non-voice process tasks with excellent communication skills in English. Ensure timely completion of assigned tasks and maintain accuracy levels. Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions Freshers also can Apply. Desired Candidate Profile 0-3 years of experience in BPO industry, preferably in Non Voice Process roles. Strong proficiency in English language, both written and verbal.

To attain verifications via phone / email according to the predefined quality standards, service level and productivity targets on assigned cases. Obtaining verifications on Education Checks, Employment History Checks, Performance Feedback Checks, Reference / Cross Reference Checks, Criminal Record Checks, Drug Test, Address Checks, etc. Analyzing verifications received and quality check as per internal parameter. Achieving a low turnaround time for completing checks across all categories. Creating and maintaining healthy relationships with verification source contacts Drafting screening reports and send the same to the client relations team for issuance to the client. Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions Immediate joiners preferred.

To attain verifications via phone / email according to the predefined quality standards, service level and productivity targets on assigned cases. Obtaining verifications on Education Checks, Employment History Checks, Performance Feedback Checks, Reference / Cross Reference Checks, Criminal Record Checks, Drug Test, Address Checks, etc. Analyzing verifications received and quality check as per internal parameter. Achieving a low turnaround time for completing checks across all categories. Creating and maintaining healthy relationships with verification source contacts Drafting screening reports and send the same to the client relations team for issuance to the client. Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions Background Verification Experience is an added advantage Team Handling Immediate joiners preferred.

To attain verifications via phone / email according to the predefined quality standards, service level and productivity targets on assigned cases. Obtaining verifications on Education Checks, Employment History Checks, Performance Feedback Checks, Reference / Cross Reference Checks, Criminal Record Checks, Drug Test, Address Checks, etc. Analyzing verifications received and quality check as per internal parameter. Achieving a low turnaround time for completing checks across all categories. Creating and maintaining healthy relationships with verification source contacts Drafting screening reports and send the same to the client relations team for issuance to the client. Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions Background Verification Experience is an added advantage Immediate joiners preferred.

Desired Candidate Profile 6 months - 4 years of experience in BPO industry or related field. Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions for experieced Candidates Immediate joiners Preferred Job Description: To attain verifications via phone / email according to the predefined quality standards, service level and productivity targets on assigned cases. Obtaining verifications on Education Checks, Employment History Checks, Performance Feedback Checks, Reference / Cross Reference Checks, Criminal Record Checks, Drug Test, Address Checks, etc. Analyzing verifications received and quality check as per internal parameter. Achieving a low turnaround time for completing checks across all categories. Creating and maintaining healthy relationships with verification source contacts Drafting screening reports and send the same to the client relations team for issuance to the client. Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions Immediate joiners preferred.

The role of General Manager Operational Risk/ Enterprise Risk Management/ Business Risk Management in this job opportunity requires a minimum of 12-15 years of experience, preferably from the FMCG (Fast-Moving Consumer Goods) or Retail industry in Bangalore. The ideal candidate should have an educational qualification of MBA Finance. As a General Manager, you will be responsible for operational risk management, enterprise risk management, and business risk management, including team management. This key leadership position demands a comprehensive understanding of trade promotions, strong operational skills, and the ability to optimize processes effectively. Engaging with clients and managing teams will be a crucial aspect of this role. Your involvement will include working closely with client stakeholders, overseeing operations, and ensuring distributor claims are processed smoothly with high compliance standards. A solid background in FMCG or Retail, along with the necessary qualifications and experience, is essential for this position. Key Responsibilities: Operations Management: - Develop and maintain efficient processes for promotion planning, execution, tracking, and compliance. - Lead process optimization initiatives to improve efficiency and effectiveness. - Continuously enhance processes and service quality. Process Automation and Optimization: - Collaborate with cross-functional teams to implement technology solutions. - Utilize Lean Six Sigma principles to drive operational excellence. Team Leadership: - Establish and lead a large, high-performing team. - Offer guidance, mentorship, and performance feedback to team members. - Cultivate a collaborative and inclusive team culture. Client Engagement: - Serve as the primary contact for clients, ensuring their needs are addressed. - Build and maintain strong client relationships. - Understand client objectives and provide tailored solutions. Communication and Reporting: - Communicate effectively with internal teams, clients, and stakeholders. - Prepare and deliver regular reports on trade promotion performance. - Ensure transparent and clear communication within the organization. Qualities and Skills required: - Strong leadership and people management skills. - Excellent communication and presentation abilities. - Proven experience in operations management and process optimization. - Ability to work collaboratively in a team-oriented environment. - Client-focused with a solutions-oriented mindset. - Strategic thinking and problem-solving skills. - Adaptability and ability to thrive in a dynamic environment. - Knowledge of FMCG or Retail industry trends and best practices. - Proficiency in Microsoft Office Suite and CRM software. - Analytical mindset with the ability to interpret data and make data-driven decisions. If you find this position intriguing and align with your qualifications and experience, please share your resume at hr@matrixbsindia.com.,