3164 Chat Support Jobs

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCustomer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Adaptable and flexibleWritten and verbal communicationAbility to meet deadlinesCollaboration and interpersonal skillsCommitment to quality Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Hiring Technical Support Associate (Freshers Welcome!) Location: Bangalore CTC: 4 LPA – 5 LPA Call & Book Your Interview Slot: 7829336034 /9380300644 Eligibility Criteria: Graduates / Undergraduates (awaiting results can apply) Excellent communication skills Strong technical knowledge with troubleshooting skills Familiarity with Microsoft products and Windows operating system Willing to work in US shifts Immediate joiners only Roles & Responsibilities: Provide technical assistance to global customers Troubleshoot issues related to Windows OS, Microsoft Office, hardware, and basic networking Deliver timely and effective resolutions via voice support Maintain quality and productivity metrics Document and escalate unresolved issues when required Start your career in a premium technical support role with top-tier training and global exposure. Warm greetings from Rivera Manpower Services

HI Warm Greetings from Rivera Manpower Services, Join a premium international process and build a rewarding career in customer support. Warm greetings from Rivera Manpower Services Hiring International Voice Process (Customer Support) Location: Bangalore CTC: Based on experience (up to 6.7 LPA) Call & Book Your Interview Slot: 7829336034 / 7829336202 / 9380300644 /8431721735 Eligibility: Graduates / Undergraduates Minimum 1 year of experience in international voice process (mandatory) Willing to work in US rotational shifts Immediate joiners or maximum 15 days notice period Roles & Responsibilities: Handle inbound and outbound voice calls for international customers Assist customers with queries, complaints, and service-related issues Provide accurate and timely resolutions ensuring a high level of customer satisfaction Maintain defined AHT (Average Handling Time) and meet quality benchmarks Document interactions and escalate complex issues where required Ensure adherence to SLA, CSAT, and compliance standards Communicate effectively with customers from a global client base

SUMMARY International Customer Support Voice Role About The Client Our client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services. Job Description Position: International Customer Support Voice Qualification: Graduate/Undergraduate with a minimum of 6 months of experience Work Timing: Night shift Mode: Work From Office Job Location: Bangalore (Candidates applying should be staying in Bangalore city; pick & drop facility would be available) Eligibility: Excellent English communication skills are a must Nature: Contract 6 months (possibility of on-boarding on client payroll may happen in case of exceptional performance and a business need at our client's end) Compensation Expected Salary: CTC 40000 per month + other benefits (depends on last CTC and experience) Shift: Night Shift Notice Period: Immediate joiners or maximum 15 days notice Requirements Requirements Requirements: Freshers - only graduate Experience - graduate and undergraduate both are eligible. 6 months to 5 years experience in Customer Support, Technical Support, BPO, International Voice Process, Voice Process, Inbound, KPO, Outbound Process, US Process, UK Process, Australian Process, etc. Excellent communication skills Good knowledge in customer handling Willingness to work in rotational and night shifts Immediate joiner preferred Benefits Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.

Hi, We are hiring experienced technical support / customer support professionals for Quality analyst role for UK shifts Experience - 1 yr & above (only from technical support / customer support background from international background only) Salary - Experience(1yr to 2yrs) - 25k take per month Experience (2yrs & above) - 28k take home per month If you are interested and your skills match the requirements, please share your updated CV to Janani(HR) - 9043685348 Work from office only Shift timings -12.30pm to 9.30pm / 1.30pm to 10.30pm / 2.30pm to 11.30pm Should be able to join immediately 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required Job Responsibilities: Evaluate Agent Performance: Review the quality of both phone and non-voice interactions against client quality benchmarks. Ensure Compliance: Monitor adherence to business rules and processes, promptly reporting any breaches. Document & Report: Complete monitoring forms with detailed performance comments and accurately save all results for reporting. Support Improvement: Assist in developing recommendations for quality assurance enhancements, focusing on workflow and knowledge guides. Efficiency: Ability to work quickly and accurately to meet set targets. Analytical Acumen: Excellent analytical skills, including synthesizing data from diverse sources. Organization: Superior time management and organizational abilities. Technical Proficiency: Basic computer literacy and software usage. QA Understanding (Advantage): Knowledge of quality assurance standards and methodologies is a plus. Note: If you have previously interviewed for this role, please disregard this posting.

International NonVoice Customer Support Associate Chat & Email (OnSite) Location: BTM Layout, Bengaluru Schedule: 5 days/week + 2 rotational offs Eligibility: Graduates only • Candidates must reside in Bengaluru and attend in-person interviews Role Highlights Provide international customer support via chat and email (nonvoice) Work in rotational shifts , covering evening and night hours Must be a fast and accurate typist with strong English writing skills Qualification Requirements Bachelors degree in any discipline Live within 20km of BTM Layout to qualify for cab benefits Excellent typing speed and accuracy Available for face-to-face interview Compensation Package (Fresher) 20,000/month takehome Up to 3,500/month incentives , fully performancebased Shift-Based Cab Benefits (7 PM7 AM) Women: One-way free cab Men: One-way cab at 75/drop Recruitment Process Typing Assessment Chat-based typing & accuracy test Versant Speaking Test — Non-voice language proficiency Managerial Round — Final interview with hiring manage CONTACT: SHIVA 7996772782

SUMMARY Exciting Opportunity for Non-Technical Graduates to Start Their Career in a Leading Multinational Corporation Company Overview Our client is a multinational corporation headquartered in Ireland, specializing in consulting and processing services. Position Customer Support - Non-Voice Process Location Chennai Job Responsibilities Overseeing non-voice customer support operations Addressing customer inquiries through chat or email support (No Calling) Working in rotational shifts, primarily during the night Requirements Requirements: Graduates, except for BTECH/BE/BSC-IT/BCA/Computer Science/B.Com candidates Proficiency in spoken and written English with proper punctuation and grammar Possession of original hard copies of all semester marksheets and degree certificate Benefits Salary: upto 18700 CTC per month PF,ESI BOTH WAY CAB(Pickup and drop will be provided) Work From office

We have vacancy for International Chat support. Excellent communication required Chennai, Hyderabad & pune location. Work from office. 2 days rotational off. Both way cab provided. Minimum 1 yr of experience with excellent communcation is required. Excellent written and verbal communication is required. Sal max 5.5 lpa Graduation mandatory. Pls call Kishore 9962008169 for more info Immediate joining is required Thanks, Kishore 9962008169

BPO for US Voice process & Semi voice. Excellent communication required US Shift timing 2 days rotational off Graduation not mandatory Sal 15k to 4 lpa take home + Incentives Voice Process / Non voice / Call center / BPO Pls call sangeeta 9176078282 Please refer your friends Thanks, sangeeta 9176078282

Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Mamta 9176149292 for more info. Thanks, Mamta 9176149292

Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Bhavna 9884634937 for more info. Thanks, Bhavna 9884634937

As a customer support agent, you will be responsible for handling customer interactions through chat and ticketing channels to provide effective and high-quality support. Your core responsibilities will include providing chat support, ticket support, demonstrating product knowledge, and troubleshooting issues. To excel in this role, we are seeking candidates with at least 1 year of relevant experience. It is essential that you possess knowledge of VPN, antivirus software, and desktop engineering. Experience with Software as a Service (SaaS) products and a background in handling both tickets and chat interactions is highly desirable. In addition to technical skills, strong written and communication abilities are crucial for this position. The role may require you to work in a 24/7 shift pattern, so flexibility in working hours is necessary. If you are a proactive problem-solver with a passion for customer service and meet the above requirements, we encourage you to apply for this exciting opportunity.,

As a Voice Sales Representative, your primary responsibility will be managing inbound and outbound sales calls. You will be expected to demonstrate good communication skills in the required language(s), ability to persuade, negotiate, and handle customer concerns effectively. Basic computer knowledge for data entry and reporting will also be essential for this role. Prior experience in sales, customer service, or chat support is a plus; however, freshers with strong communication skills are also encouraged to apply. Your responsibilities will include handling customer queries, chat support, and sales calls professionally. You will need to communicate with customers in their preferred language, understand their needs, and provide relevant solutions. Maintaining customer records, following up for issue resolution or sales conversions, and achieving individual and team targets to contribute to business growth will be key aspects of your role. Candidates comfortable with English (Speaking & Writing) are preferred and will receive a higher salary package. If you believe you have the necessary skills and qualities for this position, we encourage you to apply and be a part of our dynamic team.,

Hiring International Non-Voice Process Location: Bangalore CTC: 3.5 LPA – 4.5 LPA Call & Book Your Interview Slot: 7829336034 / 7829336202 / 8884777961 / 9380300644 Eligibility: Graduates only Freshers or candidates with experience in international non-voice process Excellent written communication skills Immediate joiners only Roles & Responsibilities: Assist international customers via chat and email support Resolve queries related to products, services, or transactions Ensure timely and accurate responses with a focus on customer satisfaction Maintain ticket quality, productivity , and adhere to defined SLAs Coordinate with internal teams for resolution of customer concerns Work with a global brand and kickstart your career in international customer support. Warm greetings from Rivera Manpower Services

Hiring For Top MNC - Designation : Team Lead / Team Manager Role : Customer Support(Chat) Skills : International Chat + Retail Exp. is Must. Loc : Gurugram CTC-TL : Upto 12 Lpa, TM Upto 15 Lpa Madalisha 9783245789 Mahima 8696491328 Thanks,

As a member of the Online BPO Chat Process team, your primary role involves delivering exceptional customer service through chat interactions. Your tasks will include assisting customers in resolving issues, addressing their inquiries, and ensuring a satisfactory user experience. This position requires you to work from the office, offering an enriching environment for professional growth and advancement in the field of customer support. Your core responsibilities will revolve around engaging with customers via the chat platform. You must efficiently handle their queries and provide timely, accurate, and courteous responses. This encompasses addressing product-related questions, troubleshooting technical issues, and offering real-time solutions to problems. Utilize your problem-solving abilities to swiftly identify and resolve customer concerns, ensuring a seamless experience for the users. If necessary, escalate unresolved issues to the relevant department for further assistance. It is crucial to develop a comprehensive understanding of the company's products and services. This knowledge will empower you to furnish customers with precise and relevant information, enhancing their overall satisfaction with the brand. Strive to uphold high standards of customer satisfaction by delivering top-notch support promptly and efficiently. Your goal is to leave customers with a positive impression and a strong sense of value from their interactions with the company. Maintain detailed records of all chat interactions within the CRM system. This documentation serves as a reference for future engagements, follow-ups, and reporting purposes, ensuring seamless continuity in customer service delivery.,

You are invited to join our team as a Customer Services Executive. If you are a dynamic and enthusiastic individual with excellent communication skills and a dedication to providing exceptional customer support, we are looking forward to receiving your application! Your primary responsibilities will include handling both inbound and outbound customer calls in a professional manner, responding to customer inquiries through various communication channels such as calls, emails, and chat, as well as resolving product or service issues by understanding customer complaints and offering suitable solutions. Additionally, you will be expected to maintain accurate records of customer interactions and follow-up actions while striving to meet both individual and team performance targets. To be considered for this role, you should be between 18 to 35 years of age, hold a minimum of a 12th pass certificate or its equivalent (graduates are preferred), possess good communication skills in English and/or the local language(s), and have a basic understanding of MS Office and typing. Both freshers and experienced candidates are encouraged to apply. This is a full-time position with the possibility of rotational shifts. As part of our team, you will be entitled to benefits such as health insurance, paid sick time, paid time off, and Provident Fund. The work schedule may vary, including day shifts, evening shifts, fixed shifts, morning shifts, night shifts, and rotational shifts, with weekend availability. Additionally, performance bonuses and shift allowances are also provided. If you are excited about the opportunity to deliver exceptional customer service and meet performance targets in a supportive team environment, we would love to hear from you! The work location for this position is in person.,

As a member of QuitSure, you will be part of a team dedicated to helping individuals quit smoking successfully. Our mobile app, renowned for its effectiveness, has already assisted over 10,00,000 clients in their journey towards a smoke-free life. By following our 6-day program, users receive valuable guidance from their personal coach. Our ultimate goal is to aid 1 million smokers in achieving a smoke-free lifestyle within the next year. To gain a deeper understanding of our mission and operations, we invite you to explore our website at https://www.quitsure.app. Situated in Powai, Mumbai, QuitSure is well-funded and equipped to make a significant impact. In this vital role, your primary responsibility will be to offer emotional support and motivation to our clients as they progress through the program. By engaging in chat-based interactions, you will guide them on program adherence and address any concerns they may have. A proficient typing speed and exceptional written communication skills are essential for effective communication in this role. Our ideal candidate possesses at least 1 year of relevant experience and holds a Masters degree in Psychology. Alongside being self-motivated, you should exhibit strong written communication abilities and be adept at typing on both phones and laptops. If you have a background in account management, counseling, content writing, client support, chat support, clinical psychology, tutoring, or reputation management, your skills may align well with this position. We are seeking a dedicated professional who is passionate about contributing to a high-impact product that significantly impacts the health and well-being of individuals. As part of our close-knit team, you will play a crucial role in supporting thousands of clients globally. In addition to excellent communication skills, traits such as honesty, commitment, and loyalty are highly valued by our team. We are particularly interested in individuals who share our enthusiasm for our mission. The compensation package offered for this role will be competitive and commensurate with your experience, reflecting our commitment to recognizing and rewarding talent.,

Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Mamta 9176149292 for more info. Thanks, Mamta 9176149292

Listening and Typing Data Entry Work Accounts Management and Claims Management Voice Preferred candidate profile Freshers with UG Perks and benefits Food provided Health insurance Provident Fund Weekend off Incentives Provided Shift allowance.

We have vacancy for International Chat support. Excellent communication required Chennai, Hyderabad & pune location. Work from office. 2 days rotational off. Both way cab provided. Minimum 1 yr of experience with excellent communcation is required. Excellent written and verbal communication is required. Sal max 5.5 lpa Graduation mandatory. Pls call Kishore 9962008169 for more info Immediate joining is required Thanks, Kishore 9962008169

Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Mamta 9176149292 for more info. Thanks, Mamta 9176149292

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCustomer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Adaptable and flexibleProblem-solving skillsAbility to work well in a teamWritten and verbal communicationAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Walk-In Drive at Rivera Telecom Non-Voice Process! Role: Non-Voice Process (Telecom Client) Location: Rivera Manpower Services, Bangalore Walk-in: Ongoing Call to book your slot CTC: 3 – 4.5 LPA Contact: 7829336034 / 7829336202 /8884777961 Eligibility: Freshers and experienced candidates can apply Must have excellent written and verbal communication skills Willing to work in US rotational shifts Graduates/Undergraduates with good typing speed and email etiquette Role & Responsibilities: Assist customers via email/chat in resolving queries Handle billing, invoice support , and payment-related issues Help customers with product upgrades and service changes Provide information about telecom plans, offers, and usage Log and track issues accurately to ensure timely resolution Maintain high levels of customer satisfaction (CSAT) Walk in today and build your career with a leading telecom brand! Warm greetings from Rivera Manpower Services

Hiring for Voice Bpo Under Graduate or Graduate / freshers Salary - 23k to 26k. International Voice Immediate joiners only 5 days work 2 week off Cab available For more details Call :HR Prathiksha @ 9901192053 (call or whatsapp) NO FEE CHARGED