2623 Chat Support Jobs - Page 4

Job Title: Hiring for Voice & Non-Voice BPO Roles International & Domestic Process | Bangalore | Call Ameena Company: JobShop – India’s Largest BPO Hiring Firm Job Description: We are hiring for multiple voice and non-voice customer support roles across leading BPO companies in Bangalore. If you are looking for a rewarding career with great growth and earning potential, apply now! Roles & Locations: Domestic Technical Support (Voice) Whitefield, Bangalore Languages: English + Hindi 5 Days Working + 2 Way Cab Salary: Up to 30,000/month Min. 1 Year Experience Required International Technical Support (Non-Voice) Whitefield, Bangalore US Shift | 5 Days Working + 2 Way Cab Salary: Up to 26,000/month Min. 1 Year Experience Required International Customer Support (Non-Voice) Manyata Tech Park, Bangalore US Shift | 5 Days Working + 1 Way Cab Salary: Up to 26,000/month Min. 1 Year Experience Required International Customer Support (Voice – Fresher) Bellandur Tech Park, Bangalore US Shift | 5 Days Working + 1 Way Cab Salary: Up to 32,000/month Freshers / Experienced Can Apply International Customer Support (Voice – Experienced) Bellandur Tech Park, Bangalore US Shift | 5 Days Working + 1 Way Cab Salary: Up to 40,000/month Min. 1 Year Experience Required Desired Candidate Profile: Strong communication skills (English mandatory for international roles) Experience in customer service/technical support preferred Willingness to work in rotational or night shifts Immediate joiners preferred Perks and Benefits: Cab Facilities (1 or 2 way based on role) Fixed 5 Days Working Great Work Environment Growth Opportunities in MNCs On-the-spot offer letters for eligible candidates Call to Apply: Contact Ameena at 8095524000 or 9964080000

Role & responsibilities: Consultant Consultant: is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement. Competencies: Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention etc. Should have basic knowledge of Mortgage and Title Insurance Concepts Ability to Retrieve relevant information using appropriate Online Business-related Websites Ability to use these tools to perform required search and collate information. Ability to Process Simple, Medium and High complexity tasks o Follow the set guidelines/framework while structuring all work products o Maintain compliance to the Quality metrics o Ability to display the culture of FTR (First Time Right) While processing orders o Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively Preferred candidate profile: Fresher 2024 Graduate, Comfortable with Night Shift Interested candidates can contact to HR Muskhan OR can share their resumes to muskhan_s@trigent.com Regards, HR Muskhan Trigent Software muskhan_s@trigent.com

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCustomer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Urgent Hiring for International Chat Support ( Customer Service ) Any Grad /Post Grad + 12 months exp In International Chat Support , Customer Care , Live chats , Dual chats exp required Salary Upto - 5LPA + Variables Whatsapp- Shubhani - 8595849767

Dear Candidate, Greetings from [24]7.ai India. Offline Interview for International chat support 11:00 AM to 3:00 PM [Monday to Saturday] Contact- 9891917203 Recruiter Name-Aftar Mention Aftar-121 on the top of your resume before coming for an interview in office. Designation: Associate and Senior Associate Responsibilities: International Voice process II English Communication Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service Qualifications: PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) experience are eligible to apply. Salary Range: 3.00LPA to 3.75LPA + Incentives Benefits: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Permanent / Rotational night shifts Interview Rounds: HR round Online Assessment ACM round Operations round Note: Registration code > HR Aftar (ARC code- 121) Contact - 9891917203 Immediate Joiner Work from office only No general day shifts Must have copies of all academic and experience (if applicable) certificates, Aadhar Card (mandatory). Candidates attended interview within 30 days are not eligible to attend. If shortlisted in the interview process, make sure to be active on calls and e-mails. Walk-in Timing - 10:00 AM to 3:00 PM [Monday to Saturday] [24]7.ai India address: Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087 Landmark: near JP Morgan Bus stop: Kadubeesanahalli bus stop Location : https://maps.app.goo.gl/XdrAwMa2tLUhKz6d9 Disclaimer : 24/7 Does not charge any fee or kind from anyone to apply with us or to get a Job Offer post successful selection & above posting is copyright protected.

Dear Candidate, Greetings from [24]7.ai India. Offline Interview for International chat support 11:00 AM to 3:00 PM [Monday to Saturday] Contact- 8147672559 Recruiter Name-Nikhil Mention Nikhil-120 on the top of your resume before coming for an interview in office. Designation: Associate and Senior Associate Responsibilities: International Voice process II English Communication Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service Qualifications: PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) experience are eligible to apply. Salary Range: 2.50LPA to 4.00LPA + Incentives Benefits: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Permanent / Rotational night shifts Interview Rounds: HR round Online Assessment ACM round Operations round Note: Registration code > HR Nikhil (ARC code- 120) Contact - 8147672559 Immediate Joiner Work from office only No general day shifts Must have copies of all academic and experience (if applicable) certificates, Aadhar Card (mandatory). Candidates attended interview within 30 days are not eligible to attend. If shortlisted in the interview process, make sure to be active on calls and e-mails. Walk-in Timing - 11:00 AM to 3:00 PM [Monday to Saturday] [24]7.ai India address: Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087 Landmark: near JP Morgan Bus stop: Kadubeesanahalli bus stop Location : https://maps.app.goo.gl/XdrAwMa2tLUhKz6d9 Disclaimer : 24/7 Does not charge any fee or kind from anyone to apply with us or to get a Job Offer post successful selection & above posting is copyright protected.

Looking for smart professionals to join our telecom process. Who should you be? Must be a Graduate. Must have good communication and written English skills. Good comprehension skills. Right attitude and eager to learn. Must have minimum 1 year experience in customer service profile. Location - Noida, Sector - 62 Working Days & Time - 5 Days a week, rotational shifts and off. Night shift allowances for Male. If interested, please call Sanjana on 8527257726.

We are astylish and sustainable online clothing brand specializing in high-quality linen garments. We are dedicated to delivering timeless, comfortable, and eco-friendly fashion. As we expand, we are looking for a Customer Care Representative to join our team and provide exceptional support to our valued customers. This role is ideal for a woman who is passionate about customer service and sustainability and enjoys working in a fast-paced, remote environment. The selected candidate will handle customer queries, resolve issues efficiently, and ensure a seamless shopping experience across multiple communication channels, including email, live chat, and social media. Key Responsibilities: Respond promptly and professionally to customer inquiries via email, live chat, and social media. Assist customers with product details, sizing recommendations, and order-related concerns. Process and manage returns, exchanges, and refunds as per company policies. Handle customer complaints with patience, empathy, and problem-solving skills to enhance customer satisfaction. Stay updated on product offerings, company policies, and sustainability practices to provide accurate information. Troubleshoot and resolve issues related to website navigation, product availability, shipping, and order processing. Monitor and follow up on open customer cases to ensure timely resolutions. Work closely with logistics and marketing teams to enhance customer experiences. Track customer feedback, report recurring issues, and suggest areas for improvement. Assist in creating FAQs, help guides, and other customer support resources. Required Qualifications: Previous experience in customer service or support role (preferably in e-commerce or fashion). Excellent English-speaking and written communication skills with the ability to communicate clearly, professionally, and empathetically. Strong problem-solving skills with a customer-first approach. Ability to work independently in a remote environment and manage tasks efficiently. Tech-savvy with experience in customer service tools like Zendesk, Freshdesk, or similar platforms. Knowledge of linen fabric, fashion trends, or sustainability practices is a plus. Comfortable working in a fast-paced and evolving business environment. Preferred Skills: 2 years in customer service or support role (preferably in e-commerce or fashion). Experience working in a remote customer service role. Multilingual skills (a plus, but not required). Familiarity with social media-based customer service (Instagram, Facebook, etc.). What We Offer: Benefits: Paid time off, bonuses. Work Schedule: 10 AM 6 PM, Day shift (Monday to Saturday). Employee discounts & professional growth opportunities. An inclusive, empowering, and supportive work environment. skills : - customer support, e-commerce, fashion industry, online retail, customer inquiries, order processing, refunds, exchanges, returns, issue resolution, live chat support, email support, social media customer service, Zendesk, Freshdesk, remote work, problem-solving, communication skills, English proficiency, customer experience, sustainability, fast-paced environment, teamwork, customer satisfaction.

Roles and Responsibilities Provide chat support to international clients through various platforms such as WhatsApp, Facebook Messenger, Telegram, Snapchat, Instagram Direct, Viber, KakaoTalk, Line, WeChat etc. Handle customer inquiries and resolve issues related to products/services offered by the company. Work on a rotational shift schedule including evenings (24x7) with weekends off. Meet performance targets set by the organization for quality standards and productivity metrics. Collaborate with team members to achieve common goals and objectives.

Greetings, We are Hiring for International Technical Support Executive for Pune and Bengaluru *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Technical Support Executive - Service Desk (Voice) Job location - Bangalore and Pune Qualification * Graduates * Good Verbal --- communication skills in English *1+ year International Service Desk Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) To get your Telephonic Interviews Scheduled kindly reach out to our expert HR's Via Whatsaap/Call *Khushi 7869457739 *kanak 898889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING\ Reagrds, HR Team Honey

Roles and Responsibilities Handle customer queries via chat, email, and non-voice processes. Provide excellent communication skills to resolve issues efficiently. Work on international chats from UK & US shifts (rotating week off). Maintain a high level of accuracy while processing emails and chats. Collaborate with team members to achieve process goals.

Hello Candidates, Join our team at Tech Mahindra!! We are hiring for Technical Customer Support Profile for a Voice Process. Roles and Responsibilities: Provide technical support and assistance to customers via calls. Identify and diagnose technical issues reported by customers. Provide first-level contact and troubleshooting of technical issues Resolve technical problems in a timely and efficient manner. Guide customers through step-by-step solutions. Collaborate with other teams to ensure timely resolution to customer issues. Eligibility: Excellent English communication skills is required. Only B.Tech/BE Graduates can apply. Fresher & experienced candidates can apply. Salary will depend on communication skill, education, interview and previous experience. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Shreya- 9897146778/ HR Dipti- 7903949583 or can directly come for an walk in interview at below mentioned address and mention " HR Shreya " or " HR Dipti " on top of your resume. Address- A8 Knowledge Boulevard, 1st floor Tech Mahindra, Noida Sec 62, Beside IMS College. Nearest metro station - Noida Electronic City Interview Time - 10AM to 3PM(Monday to Saturday) Carry below list of documents while coming for interview. Hard copy of resume E-Aadhar card & Pan card All education documents All experience letters

Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 7738521154 Shilpa www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9773553319 / 7738521154 / 8080126356 /8169642494 Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

Hiring for Below Role Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9137797705 Hrutika hyflyhr9@gmail.com www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

International Chat experience mandatory (6 months) No freshers Graduation required Salary upto 26K In-hand Both sides cab facility 1 year contractual Rotational Shifts Required Candidate profile Only Candidates with good communication skills are selected Must be open to relocation if not in the hiring zone list

- Take end to end ownership of the customer’s issue and follow through commitments. - Use simple language which is clearly understood by the customer. - Resolve customers query over the Web chat. - Immediate joining HR - Ms. Durga - 8072 135 893 Required Candidate profile Excellent communication skills, written and verbal Minimum 06 month experienced in live chat international BPO Any Graduate 5 days working with 2 rotational week off Both side cab providing.

we are hiring for semivoice process Language ; Tamil,kannada,telugu,malayalam,english Experience ; freshers to 3y Salary ; 18k to 35k Immidiate joining Chennai ,perungudi location contact ; hari -89396 52965

International Chat experience mandatory (6 months) No freshers Graduation required Salary upto 26K in hand Both sides cab facility 1 year contractual Rotational Shifts Required Candidate profile Only Candidates with good communication skills are selected Must be open to relocation if not in the hiring zone list

Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients & vendors, and escalates areas of concern to the appropriated supervisory Solving customer over the Chat HR Connect- Rabeya - 62918 16768 Required Candidate profile Age criteria - upto 35 Education - Graduation 26k Inhand + PLI - 3000 Minimum 06 month exp in chat 5 Days of Working Must have excellent communication Rotational shifts Cab facility two sides

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadia @ 7898822545, Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Role & responsibilities Excellent communication skills, written and verbal Listening skills - being attentive, patient and listening without interrupting Objection handling skills - Ability to think of possible alternatives for a situation and anticipate potential obstacles Being persuasive and diligent Achievement Orientation. Takes responsibility and stays focused on self-performance Ability to work within a team and building relationship with customers and team members Listens and responds appropriately to other team members’ ideas Problem Solving Skills. Build a logical approach to address problems. Basic levels of computer proficiency Working knowledge of MS Office applications like Word & Excel Experience of working in live chat processes or customer services or Telecoms industry (Mandatory) Experience with Upselling / Proactive Sales on live chat (Mandatory)

Job Description Greetings from IntouchCX! IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer with over 25 years of experience. We provide innovative, value-driven customer service solutions across various industries, including Retail & Digital Commerce, Consumer Tech, Entertainment, Gaming & Media, Travel & Transportation, Health & Wellness, Financial Services & Fintech, and more. Our focus is on creating dynamic environments for our team members and leveraging advanced technology to enhance customer experiences. If you want to learn more about our story, you can visit our story page [here](https://www.intouchcx.com/differentiators/our-story). Job Summary: We are hiring experienced professionals for our International Chat Process Customer Support team. This is an excellent opportunity for individuals with at least 6 months of experience in a chat-based customer support role. Candidates must be ready for immediate joining and comfortable working in a dynamic, international work environment. Key Benefits: Provident Fund (PF) & ESI / Health Insurance 2-Way Transportation (Pick-up & Drop) Incentive Plans Based on Performance 5 Working Days with 2 Weekly Offs Key Responsibilities: Handle customer queries via live chat in a professional and timely manner Provide accurate information about products and services Resolve complaints efficiently and escalate issues when necessary Need to handle 2 chats at a time Meet or exceed individual KPIs including response time, resolution rate, and customer satisfaction Requirements: Minimum 6 months of experience in an international chat-based customer support role Excellent written communication skills in English Strong interpersonal and problem-solving skills Ability to handle multiple chats simultaneously Flexibility to work in rotational shifts (including night shifts) Typing speed of 30-35 WPM with 80+accuracy Familiarity with CRM/chat tools preferred Preferred Candidates: Ready to join immediately Prior experience handling US/UK/Australian customers Comfortable working in a high-performance, target-driven environment Contact HR Saikiran Call: 9581035159 WhatsApp: 9581035159 Email: mahanthi.saikiran@intouchcx.com

Position : Customer Support Executive Location : Chennai ( Prefer only chennai based profiles ) Languages Expert : English & Hindi expert ( Both languages mandatory ) Job Summary As a Customer Support Executive, you will serve as the first point of contact for clients, addressing their inquiries, resolving issues, and ensuring a seamless experience across our financial platforms. Youll collaborate with internal teams to deliver timely and effective support to clients. Key Responsibilities Handle inbound and outbound calls, emails, and chats from clients and partners. Provide accurate information about Vivritis financial products and services. Log customer interactions, issues, and feedback into CRM systems. Coordinate with internal departments (tech, finance, credit) to resolve client issues. Track and follow up on pending queries to ensure timely resolution. Identify recurring issues and escalate to management with suggestions for improvement. Maintain high levels of customer satisfaction through professional communication and empathy. Assist in onboarding new clients and resolving documentation-related queries. Required Skills and Qualifications Bachelors degree in any discipline. 0- 2 years of experience in customer service, preferably in BFSI (Banking/Finance) sector. Excellent verbal and written communication skills in English. Knowledge of financial products and customer support tools (e.g., Freshdesk, Zendesk, Salesforce). Strong problem-solving skills and attention to detail. Ability to multitask, prioritize, and manage time effectively. Customer-centric attitude and professionalism under pressure. Preferred Qualifications Experience working in a fintech or NBFC environment. Familiarity with digital lending platforms and client KYC processes. What We Offer Competitive salary and performance-based incentives. Opportunity to work in a fast-growing fintech environment. Learning and development programs. Collaborative and inclusive work culture.

Interested Candidates can WhatsApp their CVs at 9740392834 with the subject line "Airoli Non-Voice" (Only FRESHERS should apply) Position : Customer Support Associate (Non-Voice Process) Location : Navi Mumbai, Airoli (Should stay within 25Kms) PFB the specifications : Undergraduate/Graduate can apply (No MBA/Civil/Mech) Only Freshers will be eligible. Candidates should have Excellent communication skills. US process - Regular Night Shifts 5 Days WFO, Rotationally 2 days off in a week Perks and benefits One way cab facility within 25 Kms from Navi Mumbai, Airoli