884 Telecommunication Jobs

SUMMARY Job Title: Customer Support Associate (Chat) Location: DLF2, Rajarhat, Kolkata Work Mode: Work from Office Shift: Rotational 24/7 shifts (5 days working, 2 rotational week offs) Salary: Up to 4.2 LPA (based on experience and last drawn CTC) Company Overview: Our client is a leading multinational telecommunications company headquartered in London. It is the UK’s largest provider of fixed-line, broadband, and mobile services, and also offers subscription TV and IT services globally. Requirements Minimum 1 year of experience in an international BPO (chat/email process) Strong command over English both written and verbal Knowledge of customer service principles and practices Basic technical knowledge is a plus Flexible to work in 24/7 rotational shifts Educational Qualification: Undergraduates, Graduates, and Postgraduates are eligible to apply Benefits Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

ZOSH Aerospace is looking for Wiring Operator to join our dynamic team and embark on a rewarding career journey Cabling Installation: Install structured cabling systems, including copper (Ethernet) and fiber optic cables, to connect devices and equipment within a network. Network Setup: Set up network equipment, including switches, routers, and access points, ensuring proper connectivity and signal strength. Telecommunications Wiring: Install and maintain telephone and communication cabling, including voice over IP (VoIP) systems. Security System Wiring: Install cabling for security and surveillance systems, including cameras, alarms, and access control systems. Audio/Video Wiring: Set up cabling for audio and video systems, such as home theaters, conference rooms, or broadcast studios. Data Center Cabling: Work in data centers to install, organize, and label cabling for servers, storage systems, and networking equipment. Cable Termination: Terminate cables with connectors and jacks, ensuring proper signal transmission and minimal interference. Testing and Certification: Use specialized tools to test and certify cabling installations, verifying that they meet industry standards for performance and quality. Description: Responsible for assembly and integration of electronic items, interconnect jobs, etc. Required Experience: 1+ years in systems engineering Skills:

We are seeking a proactive and detail-oriented CRM Executive to join our team in the steel industry. As a CRM Executive, you will be responsible for managing customer relationships, facilitating seamless communication between the company and clients, handling inquiries, and supporting the sales team with follow-ups and coordination. Your role will be essential in ensuring customer satisfaction and driving business growth. The ideal candidate will have strong organizational skills, proficiency in CRM software, and a solid understanding of the steel market. Key Responsibilities: 1 . Customer Relationship Management : Build and maintain strong relationships with existing and potential customers. Ensure timely responses to customer queries and complaints. Provide after-sales support and resolve customer concerns efficiently. 2 . Sales & Follow-ups : Follow up on inquiries, quotations, and pending orders. Coordinate with the sales team to track leads and conversions. Call customers for payment follow-ups and ensure timely collections. 3. Order & Quotation Management : Assist in preparing and sending quotations. Track orders, dispatch details, and deliveries. Maintain accurate records of quotations, negotiations, and sales transactions. 4 . Coordination & Documentation : Liaise with internal departments (sales, accounts, logistics) for smooth order execution. Ensure proper documentation for customer transactions, including contracts, purchase orders, and invoices. Maintain an updated database of customer details and interactions. 5 . Market Analysis & Customer Insights : Monitor market trends, competitor activities, and customer preferences. Gather customer feedback to improve products and services. Generate reports on customer interactions, sales progress, and pending tasks. 6 . Required Skills & Qualifications : Education: Bachelor's degree in Business Administration, Marketing, or a related field. Experience: Minimum 1 year of experience in CRM, sales coordination, or customer support. Technical Skills: Proficiency in MS Excel, Google Sheets, and ERP systems. Soft Skills: Strong communication, negotiation, and problem-solving abilities. Industry Knowledge: Fundamental understanding of steel grades, products, and supply chain operations. 7. Preferred Qualities : Strong follow-up and multitasking skills. Ability to handle pressure and manage multiple clients. Attention to detail and a customer-centric approach.

Responsible for driving day to day system and service engineering and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Support, maintenance, and deployment of system applications Managing storage Troubleshoot issues highlighted by service assurance teams. Publishing dashboards to track projects. System installation and configuration Support in technical analysis of software, hardware, and network systems Perform integration and migration with existing systems. Maintaining and updating technical documents and procedures Desired Skill sets Experience in network maintenance/ migrations/enhancements Expertise on various telecommunication equipment Good Knowledge in various products offered by service provider.

Position Name: Product Manager, IZO Hybrid WANproduct team. Position Overview: Looking for a motivated and experienced Product Manager tojoin our product team. As the Product Manager of one of the fastest growingNextGen services in Tata Communications product portfolio, you will beresponsible for driving the strategy and successful execution of the productportfolio. This role requires a deep understanding of WAN technologies andtrends, excellent communication skills, and a strong ability to collaboratewith cross-functional teams. Responsibilities : ProductStrategy and Roadmap: Develop and execute a comprehensive product strategy androadmap aligned with the company's goals and market demands. Identifyopportunities to grow the product portfolio, understand the market andcompetition, be close to customer needs, and define product requirements. ProductDevelopment: Lead the end-to-end product development lifecycle, working closelywith cross-functional teams including engineering, sales, finance, marketing,and operations. Define product specifications, prioritize features, and managethe product backlog. Ensure timely and delivery of product features. CompetitiveAnalysis: Stay informed about the competitive landscape, market trends, andemerging technologies in the telecommunications industry. Conduct regularcompetitive analysis to identify product differentiators and maintain acompetitive edge. StakeholderManagement: Collaborate with internal and external stakeholders, includingsales teams, customers, finance, and legal, to gather feedback, align onproduct priorities, and ensure smooth product launches. Establish strongrelationships with internal and external partners to drive successfulcollaborations. MarketLaunch and Adoption: Develop go-to-market strategies and collaborate withmarketing and sales teams to drive product adoption. Create compelling productmessaging and positioning, sales enablement materials, and support productlaunches and promotions. ProductPerformance Analysis: As PM, you will be responsible for the P&L of theproduct, and conduct ongoing analysis to evaluate product performanceutilizedata-driven insights to identify areas of improvement, make informed productdecisions, and drive continuous innovation. Qualifications: Bachelor'sdegree in Engineering (Electronics/ Telecommunications). A Master's degree is aplus. Provenexperience in the telecommunications industry, with a deep understanding of WANtechnologies and market dynamics. Stronganalytical and problem-solving skills, with the ability to make data-drivendecisions. Excellentproject management skills. Communicationand presentation skills, with the ability to effectively convey complexconcepts to both technical and non-technical stakeholders. Demonstratedability to collaborate and influence cross-functional teams. Strongleadership qualities, self-motivation, and a passion for driving innovation inthe telecommunications industry. Familiaritywith regulatory requirements and industry standards in the telecommunicationssector is desirable.

Key Responsibilities 1. Executive Support Manage and prioritize the executives calendar, ensuring optimal use of time across time zones Schedule internal and external meetings, organize travel logistics, and coordinate accommodations Handle email, phone, and other communications with discretion and professionalism Prepare executive-level presentations, reports, and documentation for business reviews and leadership meetings Manage expense reports and provide end-to-end administrative support 2. Special / Strategic Project Support Assist in driving special projects, ensuring timelines and deliverables are metTrack project milestones, identify bottlenecks, and coordinate with stakeholders for timely updates Consolidate data from multiple teams for reports, dashboards, and presentations Contribute to executive decision-making through data-backed inputs 3. Engagement & Collaboration Organize internal events such as town halls, leadership offsites, and business reviews (QBRs, MBRs) Manage scheduling and logistics for all-hands calls and other leadership communications Coordinate closely with cross-functional teams across geographies Liaise with Regional HR to support and implement employee engagement initiatives 4. Operational & Business Coordination Address business escalations and service requests in coordination with respective departments Manage meeting documentation capturing minutes, action items, and ensuring timely follow-ups Act as a bridge between the executive office and key internal/external stakeholders Essential Qualifications & Skills Education MBA or equivalent qualification from a reputed institution (preferred) Core Competencies Excellent organizational and multitasking abilities Strong verbal and written communication skills Proficiency in MS Office tools Outlook, Word, PowerPoint, and Advanced Excel High degree of ownership, integrity, and professionalism Ability to work autonomously and with cross-functional teams Analytical mindset with attention to detail Adaptability to work across time zones and under tight deadlines Experience 57 years in an Executive Assistant or equivalent role, preferably supporting C-suite or senior leadership Experience working in a fast-paced corporate environment Prior exposure to the telecommunications, IT, or technology sector is a plus Comfortable with global collaboration and time zone flexibility Additional Skills (Desirable) Experience with business operations, stakeholder engagement, or internal communications Event planning and execution capabilities Contribute to strategic planning and business rhythm alignment

Effectively Manage the execution of network projects across the globe from an offshore location Overall responsibility to manage, control & deliver projects on time & within budget as per the Project Charter Experience in key project management areas like development of Project Plans, procurement, co-ordination, monitoring & tracking, stakeholder communication & progress reporting Co-ordination with various functional teams viz Network Engineering, Operations, Commercial, Procurement, Provisioning & Technical support teams located across the globe & in different time zones Conduct periodic meetings with stakeholder teams to review track, monitor & report progress on projects. Key responsibilities: Estimation of resources & services costs that form part of the CER. Create Capital Expenditure Request (CER) for projects involving new network infrastructure build or capacity expansion. Development ofIntegrated Project plans & continuous monitoring, controlling of the same unto completion. Procurement management on projects which includes obtaining quotes & issue of purchase requisitions in the financial system. Monitoring the delivery of the ordered equipment to the sites by co-ordinating with vendors/Freight-forwarders. Manage the installation & commissioning of the network elements at sites with the support of the Field Ops team or vendors. Support & ensure the build-up of the equipment in the Inventory management system. Obtain acceptance or certification of the project deliverables or Network elements from the designated team. Conduct periodic meetings with various functional teams to review, monitor & report progress on projects to the stakeholders. Documentation & Sharing of Lessons learned on Key Projects. Desired Qualifications & Experience: B.E./ B Tech in Electronics & Telecommunications 7-12 years of work experience in Telecommunications of which at least 1-2 years of relevant experience is in the Project Management field Good understanding/experience of IP/Transport technology projects is preferred Excellent Communication & Inter-personal skill-sets. Fluency in English is a must for this position Experience in Supplier Co-ordination and order delivery, Stakeholder management, resources & vendor management. Experience in using Project Management software: MS projects Trained on PMBOK or PMP certified is preferred

As a Manager Global Strategic Sourcing, you will be at the forefront of sourcing new and emerging technologies. The role also demands leadership in New Product Introduction (NPI) and Development (NPD) sourcing, enabling Tata Communications to launch differentiated products on time. You will engage globally with suppliers, collaborate cross-functionally, and take end-to-end ownership of sourcing from early supplier engagement to contract finalizationensuring speed, compliance, and value. Participate in various stages of supply chain processes, in area of procurement/vendor management/logistics/ inventory/quality management to ensure service availability to the customers and at the same time driving cost efficiencies, quality management and timely delivery of orders. This is an operational role which is responsible for delivering results. Responsibilities Review procurement volumes by vendor and product class/type, thereby, identify areas for Rate Contracts/Frame Contracts, and finalize the same. .Act as a sourcing lead in cross-functional NPI/NPD programs, collaborating closely with engineering, product management, and supply chain teams to ensure supplier readiness for new product launches. .Own the sourcing lifecycle of new technologies or products from concept through mass production, ensuring supplier onboarding, cost targets, lead times, and quality metrics are achieved.. Lead end-to-end sourcing processes including RFx creation, bid evaluations, supplier selection, negotiations, and award recommendation, ensuring compliance with corporate procurement policies and ethical standards. Should be conversant with global EXIM matters/ Incoterms Must have exposure to international purchasing or global trading Engage with internal user teams for understanding requirements of new projects / Operations requirements & deals. Collaborate with key persons including demand & delivery manager to ensure clarity of specifications & SLAs. Managing sourcing & procurement Work with vendors /Planning team - to expedite deliveries and support delivery related challenges. Review logistics to make sure they run smoothly. Analyze data from delivery processes to find bottlenecks and other issues. Manage procurement negotiations, order processing and maintaining the supply of required services. Ensure vendor compliance to Supply Management Policy and Procedures Minimum qualification & experience Education: Telecommunications/ Electronics/ Electrical/ Computers engineering or equivalent graduate and preferably, business graduate (non-mandatory). Experience: 5 - 11 years of experience in procurement function 3 to 4 years of experience in procurement of telecom equipment and services domain Desired Skill sets Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with vendors, suppliers, shippers, and customers. Expertise in Service procurement before on-boarding vendor. Expertise in contracting management & ensuring risk coverage in contract.

ob Description: NOC Engineer will be part of 24x7 NOC to support Global Media Services network and across the globe. Qualifications: Bachelor of Engineering ( Electronics & Communications, Computer Science, Information Technology) Experience: Fresher or 1~4 Years in Telecommunications/transmission domain or Digital Video Broadcasting Domain Preferred Skills: Transmission, Networking, Cloud & Video Broadcasting. Certification: CCNA/Cloud certifications will be an added advantage. Roles and Responsibilities: NOC Engineer will monitor the performance and global video connect network using a variety of tools. They look for Fiber network, L2 devices, Broadcast equipment's and environmental alerts or malfunctions. When an issue is identified, NOC Engineers work to determine the cause of the problem. When a problem impacts the video services, the NOC Engineer works to triage or troubleshoot the problem. NOCs will have standard operating procedures that the NOC Engineer to closely follow. This may include coordinating with third-party vendors, customer contacts, or other internal teams. This increases the knowledge base of the NOC and is a record of the health of the system. Often, the NOC has a ticketing system (Service NOW) that the NOC Engineer is responsible for updating. When problems are too large or complex for quick troubleshooting, NOC Engineers must escalate the issue to management, other Network resources or 3rd party vendors for assistance in reaching a resolution. NOC Engineers maintain ongoing communication within the team and externally, to keep all stakeholders aware of relevant, known issues and the steps being taken.

You will be responsible for designing and implementing Infrastructure/Cloud Architecture for mid to large size projects. As the technical owner for projects, you will provide technical expertise across the practice and manage a significant stream of work independently. In cases where necessary, you will lead a small technical team. Your role involves owning and resolving architectural issues spanning multiple technologies and recommending tools relevant to the project's architectural frameworks. Your key outcomes will include developing reusable components/processes, contributing to technology capability development through activities such as training, webinars, and blogs, receiving positive customer feedback on overall technical quality, obtaining relevant technology certifications, contributing to business development through proposals, and publishing white papers/document assets. You will be expected to define the architecture for mid to large size projects, design the technical framework, present detailed design documents to relevant stakeholders, and undertake project specific Proof of Concepts activities. Additionally, you will gather and analyze requirements, provide project management support, offer technology consulting, conduct business and technical research, provide project estimations, contribute to proposal development, and engage in knowledge management & capability development activities. Your role will also involve process improvements, delivery excellence, alliance management, and skill examples such as using industry knowledge to create POCs, analyzing technology based on specific requirements, providing input on architecture concepts, creating low-level designs, estimating and planning resources for projects, and participating in knowledge management tools and techniques. Key Skills required for this role include Telecommunication, mobile communication, and RF expertise. About UST: UST is a global digital transformation solutions provider with over 30,000 employees in 30 countries. UST partners with clients from design to operation, embedding innovation and agility into their organizations to create boundless impact and touch billions of lives.,

As a Junior Integration Engineer at Transight Systems Pvt. Ltd. in Kochi, you will be a key member of the Customer Integration & Pre-Sales team reporting to the Project Manager - System Integration. With a B.Tech in Electronics and Telecommunication or a related field, along with proficiency in English and Hindi, you will support system engineers in integrating Telematics and other IOT systems. Your responsibilities will include conducting system checks, calibrations, and testing activities at client sites, documenting integration steps, and collaborating with senior engineers to troubleshoot and resolve integration issues. Your role will contribute to ensuring that integration activities are in line with project timelines and client specifications, providing support post-deployment during handover and stabilization periods. To excel in this position, you should have a Diploma in Electronics & Telecommunication or a similar field, possess strong communication skills in English and Hindi, and exhibit a basic understanding of electronics, networking, and embedded systems. Proficiency in Arabic language is a plus, and a willingness to travel domestically and internationally as required by project needs is essential. Preferred attributes include prior exposure to system integration, telematics, or embedded systems through internships or projects, familiarity with tools such as multimeters, testing kits, or network analyzers, and a proactive, adaptable, and learning-oriented mindset. This full-time role offers benefits such as health insurance, provident fund, work from home options, and a performance bonus. If you're ready to embark on a career that involves integrating intelligent transportation systems, telematics, and smart mobility technologies, and possess the required qualifications and attributes, we would like to hear from you.,

We are looking for a Patent Search Senior Analyst /Patent Search Lead for our Service Operations team to join our IP Search Team in Noida. This is an excellent opportunity to work with Fortune 100 clients, supporting them through various phases of IP lifecycle management. The selected team member will engage in several projects, including Prior Art Searching (Patentability, Validity, Invalidity), Evidence of Use, and Freedom to Operate searches, specifically within the wireless communication domain or mechanical engineering domain. About You experience, education, skills, and accomplishments Work experience: Minimum 2 years of experience in IP Patent Search Bachelors degree/masters degree/PhD in Wireless/Telecommunication domain / Computer Science/VLSI Preferred if able to perform Patentability, State of Art, EOU, Freedom to operate, and Invalidity searches Knowledge of Intellectual Property (IP) fundamentals and US Patent laws Proficiency in MS Excel, MS Word, MS PowerPoint, and other tools that may be required for day-to-day work Capable of working on individual projects as well as in a team environment Self-starter, meticulous with strong analytical and problem-solving skills It would be great if you also had . . . PhD in Electronics and communication or any related field Standard essentiality analysis expertise Knowledge in AI/ML/SEP/Audio Video Codec Knowledge in IC Engines, Automobiles, and HVAC & Refrigeration IP and/or telecom related certifications Knowledge of CN and EP patent laws What will you be doing in this role? Preparing reports by performing various patent searches and technical analyses to support clients End-to-end ownership of work products and effective project communication with relevant stakeholders Adhering to internal and external project time schedules Updating technical skills proactively in upcoming technologies being widely used across the industry Adherence to organizational policies Quality Assurance - Adherence and compliance to set quality standards ensuring customer requirements are met in full About the Team The team of 200+ colleagues all reporting to the Senior Manager and Director primarily working on search projects on several technologies. This team helps customers based out of the US, India, and UK. . Hours of Work This is a full-time role requiring 40 working hours per week based out of Noida, India (IST). Work Mode-Hybrid

We are looking for a Patent Drafting Senior Lead to join our Preparation and prosecution in Noida/Bangalore, India. This is an amazing opportunity to work on drafting and prosecuting work and also managing one or more clients. The team includes 11 people and is reporting to the Director. We have a great skill set in preparations and prosecution and we would love to speak with you if you have skills in patent drafting, patent prosecution and client management experience. About You experience, education, skills, and accomplishments B.E./B.Tech/M.Tech/M.S/PhD Electronics or Telecommunication is required; specialization in Telecommunication is most desirable, candidates with advanced degree would be preferable 3 10 years prior experience in patent draft preparation. Strong technical knowledge in the Electrical, Telecommunication or related domain and proficiency in drafting projects related to other technology domains. Good knowledge of electrical circuits, 3GPP, and related domains. Knowledge and experience on patent prosecution, patent search or patent analytics projects would be an added benefit. Possess ability to work on multiple teams and multiple projects under strict timelines. Self-starter, meticulous with strong analytical and problem-solving skills. Proficiency in MS Word, MS PowerPoint, MS Excel, and other MS office applications. Prior knowledge of different patent and non-patent databases is desirable. Good interpersonal and client management skills. It would be great if you also had Prosecution experience Knowledge in 3GPP, SEP, Telecommunication, AI/ML Working knowledge of Visio, AutoCAD or other drawing tools is an advantage Master's degree or PhD Knowledge and experience on patent prosecution, patent search or patent analytics projects Prior knowledge of different patent and non-patent databases What will you be doing in this role? Preparation of patent application drafts in compliance with USPTO, EPO and PCT rules and requirements Analyzing prior art and invention disclosure documents to evaluate patentability of the invention Conducting inventor interviews and/or technical discussions with client IP counsel Independently preparing and delivering multiple projects in compliance with internal policies and processes Willingness to work extended hours to meet client requirements Effectively collaborating with cross-skilled and cross-functional internal and external teams to complete and deliver assigned projects on time Effectively working with reporting managers or project managers to scope multiple projects and deliver them with a high level of accuracy and attention to detail

Title : Information Retrieval officer Location : Hyderabad [ begumpet ] Full time and part time available Job Description : We are seeking a dedicated and professional Customer Support Executive to handle inbound/outbound calls, deliver accurate information, and ensure customer satisfaction. The ideal candidate must possess excellent communication skills, multilingual fluency, and strong adaptability in a dynamic work environment. Key Responsibilities : Answer incoming calls and provide accurate information using a user-friendly software system. Ensure complete and appropriate responses to customer queries. Maintain call duration within the standardized Average Time Taken (ATT) . Follow company-defined quality standards and call handling norms . Work collaboratively in a team environment and also perform effectively when working independently. Adapt quickly to changes in processes, tools, or customer expectations. Required Skills : Excellent communication skills both written and verbal. Fluency in English, Telugu, and Hindi is mandatory. Strong command over grammar and spelling . Ability to clearly and professionally communicate with customers. Basic computer proficiency and ability to operate desktop systems efficiently.

We are looking for a fluent English-speaking Telecaller with excellent communication and convincing skills to reach out to international clients, follow up on leads, and help develop new business opportunities. Key Responsibilities: Make outbound calls to international prospects and introduce our company and products Communicate professionally and fluently in English with decision-makers across countries Generate interest, identify needs, and share company profile or offers Follow up consistently with potential clients via calls and emails Maintain records of calls, leads, and client responses in CRM or Excel Coordinate with the sales team to support conversion and business development efforts Build rapport and help in nurturing long-term client relationships Requirements: Excellent spoken and written English Confident, polite, and professional phone etiquette Strong communication and interpersonal skills Prior experience in international calling or B2B sales (preferred but not mandatory)

As a candidate for the position, you will be responsible for various key aspects related to the stock market, technical chart analysis, Telegram channel management, telecommunication, sales, client onboarding, and support. Your role will involve interacting with prospects and clients, providing market insights, managing Telegram channels, engaging with users, pitching platform offerings to potential clients, tracking conversions, and ensuring a seamless onboarding process for users. Your primary responsibilities will include understanding basic to intermediate technical chart patterns such as candlestick and support/resistance, explaining market insights and advisor trades to prospects and clients, and confidently addressing user queries related to equity, intraday, or options strategies. Additionally, you will manage and engage with users in Telegram channels and groups, post regular updates and promotions, respond to direct messages and comments promptly, and handle client calls to pitch platform offerings and advisor subscription plans. Following up with leads from various sources, tracking conversions, and providing support during the onboarding process will also be crucial aspects of your role. To excel in this position, you must have a minimum of 15 years of experience in business development, tele-sales, or client onboarding within the fintech or stock market-related industries. Proficiency in stock market knowledge, trading charts, and basic technical analysis is essential, along with prior experience in managing Telegram channels and groups. Strong tele-calling and communication skills, fluency in both Hindi and English (spoken and written), and familiarity with tools like Excel, Google Sheets, and CRM platforms are also required. While not mandatory, preferred skills include previous experience with SEBI-registered advisors or stock market platforms, a basic understanding of options trading and equity delivery trades, and familiarity with trading platforms like Zerodha, Upstox, and AngelOne. The position is full-time and permanent, offering benefits such as cell phone reimbursement, paid sick time, and paid time off. The schedule is a day shift from Monday to Friday, with the opportunity for a performance bonus. If you are a proactive and skilled professional with a passion for the stock market and client interaction, this role offers a dynamic and rewarding opportunity to contribute to a thriving work environment and make a meaningful impact.,

You will be responsible for generating revenues by selling CASA and Third Party Products such as Insurance, Mutual Funds, Online Trading, and Demat Accounts through the Sales Channel. Your primary goal will be to achieve the business objectives of the Retail Liabilities Sales Team for the Branch and meet the Value, Volume, and channel Productivity metrics. Additionally, you will lead a large Sales Channel comprising of Team Leaders and Sales Executives, ensuring Recruitment, Training, Retention, and Mentoring of Sales teams. To excel in this role, you should have experience in handling large teams, with a background preference in the following order: Banking, Financial Service, FMCG, or Tele Communication. The ideal candidate will possess excellent written and oral communication skills. A minimum of 4 years of work experience and either an MBA or Graduate degree is required for this position.,

Department: Engineering Reports To: Manager Job Summary: We are seeking an experienced Service Engineer to join our team, responsible for installing, commissioning, and maintaining advanced fire fighting vehicles and equipment. The ideal candidate will have a strong mechanical and electrical background, excellent troubleshooting skills, and experience working with high-pressure systems. Key Responsibilities: - Install, commission, and maintain advanced fire fighting vehicles and equipment - Conduct routine inspections and troubleshooting - Perform repairs and maintenance on mechanical, electrical, and hydraulic systems - Collaborate with customers and internal teams to ensure efficient operations - Provide training and support to customers and field personnel - Keep accurate records of work performed and materials used - Stay up-to-date with industry developments and advancements in fire fighting technology Requirements: - Fresher or 1 years of experience as a Service Engineer or in a related role - Strong knowledge of mechanical, electrical, and hydraulic systems - Experience working with high-pressure systems and fire fighting equipment - Excellent troubleshooting and problem-solving skills - Physical ability to lift, bend, and work in confined spaces - B.E. Mechanical Electrical Nice to Have: - Experience with computerized diagnostic tools and software - Experience working in a fast-paced, dynamic environment.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worlds most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. AECOM is seeking a Senior Human Factors Engineer to join our growing global Rail Systems and Human Factors team. Based in India, you will play a strategic role in delivering complex, global, safety-critical transportation programs. This is a high-impact role that requires knowledge of rail standards (e.g. EN 50126, RIS-7100, RSSB guidance), strong systems integration expertise, and a deep commitment to user-centred design, safety assurance, and regulatory compliance. You will collaborate with clients, multi-disciplinary engineering teams, and safety specialists to embed Human Factors principles throughout the system lifecycle. You will also provide leadership in technical delivery, mentor junior staff, and support continuous improvement in AECOMs Human Factors capabilities. Key Responsibilities Strategic & Technical Leadership Lead the planning, execution, and integration of Human Factors activities across the full system lifecycle, from concept through to operation and maintenance. Establish HF design philosophies and strategies aligned with project and regulatory requirements. Act as technical lead on key rail and infrastructure projects, ensuring alignment with HF integration strategies and applicable standards (e.g. EN 50126, ISO 9241, RIS-7100, RSSB guidance). Experience producing Human Factors Integration Plans, Human Factors Issue Logs and Human Factors Assessment Report and experience of conducting assessments such as Hierarchal Task Analysis. Execute HF design development activities, including design reviews, mock-ups, simulators, and structured user feedback studies. Lead certification planning and develop compliance strategies for HF-related system elements. Provide expert input into RAMS (Reliability, Availability, Maintainability, and Safety) assurance activities. Translate regulatory and system requirements into clear, verifiable HF design and usability criteria. Conduct and review task analyses, HMI design assessments, usability testing, cognitive workload studies, and error management strategies. Develop, review, and approve certification-related documentation (e.g., Issue Papers, Equivalent Levels of Safety, Test Plans, Design Reports). Oversee planning and execution of HF-related test campaigns, including fabrication, witnessing, and compliance evidence. Interface with certification bodies and regulatory stakeholders to demonstrate compliance and resolve design queries. Drive human-centred design within multidisciplinary teams, ensuring HF is embedded in technical decisions and design trade-offs. Project and Team Management Contribute to project proposals, technical scoping, and estimation of HF effort and cost. Ensure timely and high-quality delivery of HF work packages, aligned with programme constraints and project milestones. Review and sign off technical documentation, HF reports, and deliverables to ensure accuracy and compliance. Mentor junior engineers and support performance development through project delivery and structured feedback. Industry Engagement & Knowledge Development Maintain strong working knowledge of UK and international Human Factors and rail standards, including regulatory frameworks such as CSM-RA and ORR. Represent AECOM in client meetings, industry working groups, and technical committees. Support the development and continuous improvement of HF methodologies, tools, and guidance within AECOM. Identify innovation opportunities and contribute to thought leadership, technical training, and capability building across the Human Factors discipline. Qualifications Essential Qualifications and Experience Masters degree (MSc) in Human Factors, Ergonomics, or a closely related discipline A minimum of 10"“15 years professional experience in Human Factors, including at least 5 years in the rail or other regulated, safety-critical environments Significant experience applying Human Factors principles to UK and international rail programmes, with expert understanding of relevant standards (e.g., EN 50126, RIS-7100, RSSB guidance) Proven technical leadership in the delivery of HF activities, including HMI design, task and workload analysis, error management, human-system integration, and user-centred design Strong capability in interpreting and developing engineering specifications and HF compliance documentation Highly effective communication skills (written and verbal), with the ability to engage technical and non-technical stakeholders, present to clients, and influence outcomes across disciplines Proficiency in English Proficiency in Microsoft Office and HF-related tools Preferred Qualifications Holds or working towards Chartered status or equivalent Experience in regulatory or consultancy environments (e.g., ORR, RSSB, RAIB) UK Rail experience Involvement in industry standards groups or technical committees Our ideal candidate will demonstrate: Initiative and self-motivation, with the ability to work independently and take ownership of complex tasks A relationship builder who can engage confidently and professionally with colleagues, clients, and stakeholders at all levels Team focused, with a collaborative approach to delivering shared goals across disciplines and geographies Clear and consistent communicator, able to convey technical ideas and project needs effectively in both verbal and written formats Sound judgement and practical decision-making, with the ability to evaluate information quickly, identify key issues, and offer robust solutions Commitment to quality and attention to detail, ensuring work meets high standards of accuracy and compliance A supportive mentor and role model, who contributes to team development and fosters a positive working environment Professional integrity, aligned with AECOMs values of inclusion, accountability, and delivering excellence With infrastructure investment accelerating worldwide, our services are in great demand, and theres never been a better time to be at AECOM! Join us, and youll get all the benefits of being a part of a global, publicly traded firm- access to industry-leading technology and thinking and transformational work with big impact and work flexibility. Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. Were the worlds trusted global infrastructure firm, and were in this together- your growth and success are ours too. #LI-FS1

SUMMARY Job Title: Customer Support Associate (Chat) Location: DLF2, Rajarhat, Kolkata Work Mode: Work from Office Shift: Rotational 24/7 shifts (5 days working, 2 rotational week offs) Salary: Up to 4.2 LPA (based on experience and last drawn CTC) Company Overview: Our client is a leading multinational telecommunications company headquartered in London. It is the UK’s largest provider of fixed-line, broadband, and mobile services, and also offers subscription TV and IT services globally. Requirements Minimum 1 year of experience in an international BPO (chat/email process) Strong command over English both written and verbal Knowledge of customer service principles and practices Basic technical knowledge is a plus Flexible to work in 24/7 rotational shifts Educational Qualification: Undergraduates, Graduates, and Postgraduates are eligible to apply Benefits Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

As an ELV Technician cum Store Incharge, you will be responsible for installing and maintaining low voltage systems including CCTV, fire alarm, BMS, intercom, PA system, structured cabling, automation, and access control systems under the MEP department in Kerala. You will report to the Site Engineer/Foreman/Supervisor and work on various construction sites. Your main duties will involve installing cable pathway systems, fire stop systems, electronic components, and different types of cables. You will be required to carry out maintenance, repairs, and installations of telecommunication, IT equipment, electronics, networks, and low voltage systems. Additionally, you will diagnose and troubleshoot electrical or mechanical malfunctions, conduct functional tests, and maintain accurate maintenance records. You must have a sound knowledge of ELV and related works, assess required resources for maintenance tasks, and report job progress and issues to the Team Leader regularly. It is essential to follow health and safety policies and practices, work in tight confined areas, carry heavy loads, climb ladders, and maintain a safety-conscious work environment. The job may require working days, nights, and weekends as needed. In addition to your technical responsibilities, you will also be in charge of store management tasks such as ensuring stock availability, updating reports, maintaining inventory, organizing the stock room, and performing clerical duties. As part of the permanent job type, you will benefit from cell phone and internet reimbursement, leave encashment, paid time off, yearly bonus, and a day shift schedule. The ideal candidate for this position should hold a Diploma and have at least 1 year of experience as an ICT/ELV Technician. Your willingness to work in person and your commitment to maintaining a safe work environment will be crucial for success in this role.,

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We are a technology company that leads with our humanity, driving our business priorities alongside meaningful social, community, and societal impact. Your main responsibilities will include providing remote technical support (via telephone or online) for identified CIENA products 24x7 when required. The engineer's shift timings may be outside Indian business hours and may include weekend shifts as well to ensure 24x7 support coverage of identified CIENA products. You will also be required to provide on-site support to Customers when necessary. Utilizing debug tools and lab research to aid Customers with technical problems will be a key part of your role. Additionally, you will need to recover information necessary to escalate incidents or issues to the next level Support team. Debugging customer faults on DWDM/OTN Technology and providing solutions to customers using standardized methods is also part of the job. Having a good understanding of OTN/DWDM alarms structure to quickly analyze customer issues is essential. Contributing to the knowledgebase (KCS) and performing other assigned duties will also be expected. Travel to customer sites and Ciena locations globally may be required. A clear understanding of the Technical Support industry and its application within Ciena products such as 6500, RLS, and Wave server will be an added advantage. The Must Haves: - Bachelor's degree in a technical field (e.g. Engineering, Computer Science) from a four-year college or university with 3 to 6 years of related experience or equivalent combination of education and experience - Strong knowledge of SONET/SDH ring transmission equipment, DWDM/OTN technology, and applications to Ciena equipment Carrier Ethernet enterprise equipment and associated fiber optic facilities - Good understanding and knowledge of the operation of fiber optic transport and/or switching equipment - More than 3 years of experience in a technical support role with an equipment vendor in the Telco industry Nice to Have: - Good Communication skills as Telephony support will also be provided to global customers as part of this role - Proven problem-solving experience - Fundamental understanding of the Telecommunication industry If you are not ready to apply yet, you can join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.,

The Opportunity As a Customer Support Engineer, you will provide remote technical support to internal and external clients globally for both hosted and on-premise solutions by supporting our diverse product portfolio.Youll collaborate through innovation with IT, operations teams, product development and product management. VP, Customer Support. What Youll Contribute Product/Customer support for global clients. Manage the flow of customers incidents via telephone, cases/incidents, and working with next level support, infrastructure teams, product teams and manage end-to-end communication with clients based on agreed SLAs. Triage and escalate incidents in a timely manner according to standard operating procedures. Act as a liaison between engineering and consulting teams to resolve incidents. Maintain and determine ways to improve the customer experience, always demonstrating a strong client-focus with professional communication. What Were Seeking Bachelors degree or equivalent. Sound understanding in managing, handling, and troubleshooting multi-tier cloud applications/software products and on-premise solutions. Good customer-facing skills in general to handle phone and emails of clients. Good understanding about enterprise level application support and infrastructure support. Good knowledge on cloud platform. Flexible to work primarily in shifts. Demonstrates the ability to troubleshoot issues, disturbances, and failures in platform and systems, and work with internal and external stakeholders to restore functionality. Ability to prioritize and manage multiple incidents. Demonstrated ability to interact with diverse customer base successfully. Knowledge/prior exposure to incident/problem/change management. Understanding of ITIL framework. Knowledge of AWS concepts. Excellent written and verbal skills. Our Offer to You An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

SUMMARY Job Title: Customer Support Associate (Chat) Location: DLF2, Rajarhat, Kolkata Work Mode: Work from Office Shift: Rotational 24/7 shifts (5 days working, 2 rotational week offs) Salary: Up to 4.2 LPA (based on experience and last drawn CTC) Company Overview: Our client is a leading multinational telecommunications company headquartered in London. It is the UK’s largest provider of fixed-line, broadband, and mobile services, and also offers subscription TV and IT services globally. Requirements Minimum 1 year of experience in an international BPO (chat/email process) Strong command over English both written and verbal Knowledge of customer service principles and practices Basic technical knowledge is a plus Flexible to work in 24/7 rotational shifts Educational Qualification: Undergraduates, Graduates, and Postgraduates are eligible to apply Benefits Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

sp infracon projects is looking for Signaling & Communication Engineer to join our dynamic team and embark on a rewarding career journey Design & Planning Develop and review signaling and communication system designs, schematics, and interface requirements. Prepare technical specifications, method statements, and implementation schedules. Coordinate with civil, track, power, and rolling stock teams for system integration. Installation & Commissioning Supervise and support field installation of signaling equipment (interlockings, signals, point machines, axle counters, etc.) and communication systems (optical fiber networks, telephony, radio systems, PA systems, SCADA). Conduct pre?installation checks, testing, and validation as per project quality plans. Participate in functional testing and final commissioning of systems. Maintenance & Troubleshooting Ensure timely preventive and corrective maintenance of installed signaling and communication equipment. Diagnose faults, analyze root causes, and implement corrective measures to minimize downtime. Keep records of maintenance activities and update asset registers. Compliance & Safety Ensure all works comply with railway/metro standards (such as IRS, IEC, EN, or IEEE standards) and local regulatory requirements. Implement and follow safety procedures, including isolation protocols during installation and maintenance. Support audits, inspections, and independent safety assessments. Coordination & Reporting Interface with client representatives, consultants, and contractors for technical discussions and approvals. Prepare and submit progress reports, test reports, and as?built documentation. Support procurement by preparing material specifications and reviewing vendor documents. Civil Engineer Minimum 5 year's Experience in Related Field