Capacity Manager

Diversity Hiring

KEY PERFORMANCE INDICATORS :

• Managing IT infrastructure hardware & software asset, design the right CMDB structure, leverage available technology for asset discovery, integration, CMDB system.
• Managing IT Infrastructure capacity, compute, memory, storage, backup. Coordinating with Cloud architect to better allocate resources for different type of workloads/applications.
• Managing IT infrastructure demand, engaging internal customers and enterprise team.
• Tracking workload migration to balance the clusters in Vcenter
• Managing commission and decommission tracker engaging with partners and customers

EDUCATIONAL QUALIFICATION | WORK EXPERIENCE | SKILLS

Educational Qualification: Minimum Requirements

BE/Btech/MCA in Computer Science / Electronics

Certification : ITIL, Cloud Certification,

Work Experience: Minimum Work Ex. Required

8 to 10 year of experience in IT infrastructure with respect to assets management and Capacity management. Good understanding of Infra cross domains

Technical Skills and Capabilities (Primary - Must have)

• 8+ years’ experience on managing assets management hardware and software.
• Good knowledge in capacity management
• Should have worked in process mature production environments handling 24x7 support
• Implementation skills (ability to prepare project plan / manage the same as per defined timelines).
• Vendor / Partner Management skills
• Customer handling skills

Technical Skills and Capabilities (Secondary - Nice to have)

ITIL and Cloud management

Behavioural Skills and Capabilities

• Focus on Customer - Demonstrating availability, attentiveness and reliability to external / internal customers, building trusting and constructive relationships with them. Listening to their needs and seeking their feedback. Striving to anticipate market trends and to deliver products and services that exceed - and possibly shape - customers’ expectations
• Share to Succeed - Being available, attentive and reliable with peers and colleagues. Encouraging and contributing to the sharing of information, knowledge and best practices. Addressing and resolving conflict in a way that ensures mutually satisfying outcomes
• Result Orientation - Making and meeting commitments. Facing reality with courage and raising the bar for self and others. Ensuring objectives are ambitious, demonstrating a sense of urgency, and redirecting efforts if necessary.
• Living thru Airtel Africa Values & Ethics

People management Skills and Capabilities

• Team Player, have good understanding and work in harmony with Internal and external clients
• Excellent Communication skills
• Global experience preferable