192 Capacity Management Jobs - Page 3

Are you a customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, with a strong work ethic? If yes, this opportunity will appeal to you. We are looking for a Program Manager to drive challenging projects across multiple teams and locations unlocking potential of multiple Stores across the world. The ideal candidate will share Amazon s passion for the customer, always driving trade-off decisions through the prism of Amazon s customers/sellers. In this role you will be responsible for working closely with Stores across Emerging Marketplaces including program teams, sellers, seller support, customer service, Supply Chain and Operations to identify fulfillment related issues faced by sellers and drive projects with the stakeholders to alleviate their issues. You will also partner with product management teams to identify long term delivery and fulfillment features and programs to improve the seller and customer experience on the Amazon. About the team: The Emerging Marketplaces Experience Organization (EMXO) drives the best FBA seller experience across multiple Emerging marketplaces. We work closely with stakeholders across the US, LATAM, MENA and APAC. We deliver solutions (program and product) that cater to the entire spectrum of FBA life cycle (such as Inbound, Inventory management, capacity management, inventory placement etc.) in partnership with stakeholders. : Identify, analyze and own solutions for seller/customer experience impacting issues Gather and analyze seller feedback to identify seller experience improvement initiatives and work with Product team to implement those Measure operations performance and work with other teams (Supply Chain and Operations, Seller Support, and Product Management) to ensure goals are met Identify blockers, resolve or escalate seeking support from leadership 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelors degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules

Coordinating with the maintenance of DC facilities, building, and equipment, as appropriate, to ensure optimum functionality; identifies, assesses, negotiates as necessary, and resolves DC, building maintenance and usage problems. Assist in the upkeep and preventative maintenance of assigned facilities; assist in coordination custodial and maintenance functions. Assist in maintaining building security; report security problems to appropriate authority. Plan and implement training programs for department staff. Analyze, develop, and design solutions to reporting requests. Monitor budget; review purchase orders. Oversees activities of contractors, vendor personnel, and suppliers; Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and standards Prepares scheduled and periodic reports of facility usage, maintenance, and condition. Maintain and order equipment and supplies for facility operations. Should be able to manage Shift operations of Data Center. Complete M & E Operations incl IBMS management Taking shift wise rounds of Data Center Maintain 100% uptime on power and cooling Maintain the availability and Capacity Management Control and monitor activities in Data Halls Supervise Preventive Maint and breakdown activities as per SOPs and MOPs prepare daily,weekly and monthly MIS reports and send it to Customers/PMs Compliance to the process of organization and ensure to have all process documentations maintained Join the Cloud4c Talent Community If youre looking for a place that elevates creativity with humanity, work that is as innovative as it is fun, and people who lead with both head and heart, youve found it and our doors are open for you. Click to register with our Talent Community. Well keep your information and reach out to you when we post opportunities in the future that might be a fit. Sign Up

Senior Technical Program Manager Overview: The SPM 1 9B is a new role in Pune, India Tech Hub, that will have to fulfil some of the far-reaching impact for the PTS International Program. It is meant to meet the fast growing business needs across the MEA and APAC regions by bringing in strong reporting, auditing and capacity management discipline in the program. The individual contributor role will be a highly-visible and dynamic role, with expectations to handle multiple tasks and special project-needs on a day-to-day basis. The candidate is excepted to be strongly focussed on achieving results, manage stakeholders and hustle working across the engineering and management layer of the program. Role: The candidate fulfilling this role is expected to work across the teams of PTS International Program for the various types of program-relevant reporting for senior leaders and executives including (and not limited to) ALM reporting which are needed for SPM decision-making related to demand management reports, capacity management reports, priority management, etc. the person in this role is expected to work within very tight timelines. The candidate is also expected to support the lead in vendor/partner identification and relations management as well. He/She will also have to keep a tab on the Pay Orders and financials and report on the budget availability on time to time basis. He/She will be closely working with the SPM leader and be the advisor to the Program on any foreseeable risks and the overall ground-health on some of the key project executions. Day to day interactions with various stakeholders across Delivery, Quality Engineering, Business Operations, Product and Regional leads and lead the chain of discussions to successful closure. All about you: Very strong communication skills (both written and spoken) Has extensively done stakeholder management Strong attitude to learn the new Willing to work in high-pressure environments and continue to deliver flawless works on a timely-basis A mathematical or Business degree is very useful. Strong analytical skills are a must Brings a Business intent to drive to success as well as have an eye for detail A flair to multi-task and handle diverse teams

Kokan Ngo is looking for Project Coordinator to join our dynamic team and embark on a rewarding career journey Monitoring the daily progress of projects Providing detailed updates to project managers or other stakeholders Ensuring team members have the supplies and resources they need to complete their assigned tasks on time and within their budget limits Organizing reports, invoices, contracts, and other financial files for easy access Planning meetings and organizing project logistics Performing billing and bookkeeping tasks Ordering necessary office supplies

Job Purpose As owner of the escalation process the Incident Manager will take ownership of Major Incidents, ensuring co-ordination of the resolving parties, effective communication to stakeholders and completion of Post Incident Reviews. This role also requires working flexible hours (24x7) across 3 different shifts on a rotation basis and a willingness to work on-call if required. Key Activities / Outputs Manages the process to restore normal service operation as quickly as possible to minimize the impact to business operations Ability to effectively operate and communicate efficiently under pressure Create Knowledge with repeatable procedures with a goal of reducing the number of Incidents Determines if an incident needs to be escalated according to priority and severity of the issue Ensure that activities within a process are being performed at a high level of quality and that it meets its associated Service Level Agreements or Operational Level Agreements Ensure the closure of all resolved and end-user confirmed Incident records Drive cross functional and technical team collaboration during problem resolution Facilitate timely identification, escalation, resolution, and follow-up for all outstanding issues Identify potential problems and/or increasing trend of repetitive Incidents Initiation of a Bridge Call and War Room where required to facilitate restoration of services Provide guidance to the Incident Process Coordinators Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process Facilitate Post-Mortem/Root Cause Analysis after each event to mitigate problem recurrence Manage workload through effective staff capacity management and scheduling Available for on-call and emergency response rotation as needed Interact directly with IT leaders, Managers and key stakeholders to proactively communicate status on active Major Incidents or Problem tickets Attendance at the regular CAB meetings to contribute to discussions and impact assessments of proposed service changes as well as ensuring business impacts and communication is taken care of ahead of changes being implemented Escalation of risks and issues to management/executives Technical Skills or Knowledge • ITSM Tools • APM and Infrastructure Monitoring Tools Preferred Technical Skills (Would be advantageous) ServiceNow DynaTrace Grafana This position is a hybrid role based in Hyderabad which requires you to be in the office on a Tuesday, Wednesday and Thursday.

Role & responsibilities Implement and maintain the Quality Management System as per regulatory and internal requirements. Internal audits and support external audits and inspection of Production. Should have knowledge of qualification of area, machines and validation activities. Prepare BMR & BP. Provide QMS training to staff on updated systems and compliance standards and record in file. Preferred candidate profile Strong knowledge of QMS elements and GMP regulations. Must have OSD Plant experience. Document control and change management.

The L2 Engineer is responsible for maintaining and supporting hosting platforms and client environments. They are responsible for working with stakeholders, ensuring progress and resolution is communicated throughout incidents. Job title: Analyst - Server Support Job Description: Support of Windows Server and associated virtualised platforms including hosted, distributed and cloud infrastructure (OS) Maintenance and optimisation of Hosting platforms Respond to logged incidents in line with SLA s, including more complex incidents Manage stakeholder expectations, ensuring regular communication throughout incidents. Adhere to all governance and operational policies and procedures Maintain and contribute to the development of support documentation as required Manage critical escalations and service outages to a successful conclusion, escalating as required. Review technical documentation as part of Operational Acceptance process Capacity management of hosting platforms Monitoring of the hosting estate responding to alerts as appropriate Location: Pune , India Time Type: Full time Contract Type: Permanent

Experience : 5 + years Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote ,New Delhi,Bengaluru,Mumbai Must have skills required: ActiveCampaign, AI, GPT, Juniper Square, CRM, Google Workspace, Notion, Yardi, Zapier Take ownership of our systems architecture and play a foundational role in operational scale Build the tools and automations that power a modern, data-driven investment platform Work closely with the executive team and gain visibility across business units Enjoy autonomy, flexibility, and a high-trust, results-focused team culture Competitive compensation based on experience and strategic impact We are seeking a systems-driven professional to join us as Head of Systems & Workflow Automation. This is a strategic and implementation-focused role responsible for owning our internal technology stackfrom process discovery and design to full deployment, integration, and automation. You will lead the effort to understand our real estate, marketing, and investor operations workflows, identify points of friction or inefficiency, and implement technology solutions that simplify execution and ensure data flows cleanly across tools. A key part of your role will be building automated data connections across systems and maintaining a centralized Notion-based company dashboard to ensure real-time visibility and team-wide coordination. Core Mission Own the implementation and performance of Aptas technology infrastructure by: Designing and deploying efficient, simplified workflows between departments and platforms Automating data flow between systems (e.g., CRM, investor portals, Google Workspace, Yardi, Agora) and into centralized dashboards in Notion Translating business processes into scalable, tech-enabled solutions that support day-to-day execution and decision-making Key Responsibilities Tech Stack Ownership and Implementation Lead implementation, integration, and ongoing management of core business platforms, including Notion, Slack, Google Workspace, Juniper Square, Yardi Breeze Premier, Agora, and our CRM Serve as the point person for all internal platform configuration and system enhancements Process Mapping and Workflow Design Work with each team function (marketing, investor relations, acquisitions, asset management) to map operational workflows and identify opportunities to streamline processes Design and implement simplified, standardized workflows across platforms that reduce friction and improve handoffs Cross-System Integration and Automation Build and maintain automations using Zapier or equivalent tools to eliminate manual entry, increase accuracy, and connect siloed tools Automate structured data transfer from external platforms into a Notion-based dashboard used across the company Documentation, Training, and Adoption Document systems architecture, SOPs, and platform usage guidelines for each major process Deliver live training and onboarding for internal users and serve as a support resource for troubleshooting system issues Reporting, Governance, and Optimization Ensure system accuracy, data governance, and real-time reporting integrity across all platforms Regularly assess platform usage, functionality gaps, and data flow, and implement ongoing improvements AI and Innovation Enablement Explore and implement intelligent tools (e.g., AI assistants, GPTs, internal automations) that accelerate business operations What Were Looking For Required Skills and Experience 5+ years in systems enablement, technical operations, or RevOps/MarketingOps roles Experience managing business platforms and integrating cross-functional workflows Proven ability to automate data movement between systems and into shared dashboards (especially using Zapier or similar tools) Deep familiarity with CRM tools (HubSpot, ActiveCampaign, or equivalent), platform APIs, and structured data Exceptional systems thinking and the ability to map, simplify, and scale operational processes Strong documentation and communication skills; comfortable leading internal trainings and writing SOPs Self-motivated and highly organized, capable of managing multiple initiatives in parallel Preferred Qualifications Experience with Notion as a central operations dashboard or team knowledge hub Exposure to real estate tech platforms such as Yardi Breeze Premier, Juniper Square, Agora Background working with high-performance teams in fast-paced or entrepreneurial environments Familiarity with AI or GPT-based automations as applied to business process enablement

Key Areas of Responsibilities Ensure smooth and seamless 24x7 Global IT Infrastructure Operations, including excellent ITIL Incident/Change/Service Request/Problem Management Provide excellent people management to direct reports based in Pune Ensure Proactive capacity management and drive continuous improvement efforts, by identifying wasted effort, drive more efficient support practices Work closely with CLSA regional IT teams, Global Markets Technology software development, Platform Engineering, End-User Services, Service Management and Q/A Teams as required Ensure excellent Global server operations and strong adherence to Build, Deploy and patch standards Provide technical leadership to applications, database, storage and other platform Operations groups providing advice & guidance as appropriate Responsible for the change-the-bank and run-the-bank activities for Platform Accountable for escalation management and single point of contact for Infrastructure Ops Provide at all times an excellent, fast and responsive service to other teams Ensure that Infrastructure Operations are run cost-effectively and right-sized according to demand Ownership as gate-keeper for global infrastructure estate, responsible for managing demand efficiently and effectively Requirements Experience working in Infrastructure support systems support, preferably bulge bracket investment bank. Production support experience with good problem solving and trouble shooting skills. Strong influencing and leadership ability, demonstrates strong personal ethics Must have exposure to working directly with business-facing technologists, vendors, and other project stakeholders as needed. Prefer candidates with regional/onsite experience Good communication skills Technically sound with strong urge towards innovative technology Experience in leadership of a technology group both in terms of man management & workload prioritization Strong People management experience, demonstrable knowledge in setting, measuring & reviewing objectives, performance reviews & managing people excellently Prepared to work unsocial hours as & when required Demonstrates structured thinking, including recording / tracking / prioritizing / scheduling work against available time and resources

Roles and Responsibilities Provide real-time analysis to support business decisions on service levels, shrinkage, attrition, and forecasting. Develop and maintain accurate capacity plans to meet business needs. Collaborate with stakeholders to identify areas for improvement in workforce management processes. Implement effective resource planning strategies to optimize staff schedules. Monitor and analyze key performance indicators (KPIs) such as SLA compliance and customer satisfaction. Desired Candidate Profile 2-3 years of experience in Workforce Management or related field. Hand on experience in RTA (Real Time Analysis), Capacity Planning, Forecasting, Scheduling, Resource Planning, Service Level Agreements (SLAs), and Capacity Management principles. Excellent analytical skills with ability to interpret data insights into actionable recommendations.

Purpose of the Job: Alstom has deployed a standardized set of applications and processes globally to harmonize operations and ensure consistency across all regions. To maximize the value of these Core Model tools at every site, a dedicated teamSolution Adoptionwas established. The Solution Adoption team is responsible for designing and implementing a structured methodology, supported by governance frameworks and metrics. This approach enables objective measurement of solution and process adoption, and facilitates the definition of targeted improvement action plans. These plans are developed collaboratively and monitored closely with site, regional, and central stakeholders to ensure sustained impact and alignment. The Solution Adoption Analyst is part of the IS&T team and ensures the effective application of the methodology across initiatives and stakeholders. Key Responsibilities & Accountabilities: Planning: Organize activities with a focus on capacity management, deadlines, deliverables and stakeholders commitment. Follow-Up: Ensure that participants frequently update actions plans with consistent and relevant information Reporting : Report in a timely manner (specific governance) status by following standards Escalation: Escalate difficulties when needed to address challenges promptly. Quality : Ensure that the good quality of deliverable Process : Ensure that the Process are followed Communication : Communicate effectively with stakeholders, with a particular focus on end-user needs and feedback. A proactive mindset is essential across all responsibilities, with a strong emphasis on ownership, continuous improvement, and cross-functional collaboration. Education & Experiences: Engineering degree (preferably in IT) Fluent in English 5+ years of experience in: Project management or IS&T management Supporting and coordinating IS&T business processes Key Skills & Competencies: Excellent communication and leadership Strong change management capabilities Confident delivering progress updates through clear, impactful PowerPoint presentations Creating and tracking action plans Anticipating next steps and potential issues Works autonomously in international settings Optional : SAP ECC, Celonis, Power BI expertise will be a plus. You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

We are looking for a highly skilled and experienced Collections Manager to join our team in Barbil, Jagannath Complex. The ideal candidate will have 1 to 6 years of experience in collections management. Roles and Responsibility Handle collections for the assigned area and achieve targets on parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within the assigned budget and minimize them through active efforts. Increase fee income/revenue and control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability and obtain daily updates from collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures. Job Post Graduate or Graduate in any discipline. Minimum 1 year of experience in collections management. Strong knowledge of banking and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills.

Key Responsibilities Major and Critical Cloud Incident Problem Management Change Management Patch & Release Management on Cloud Management/Windows/Linux Infra Capacity Management for Cloud Servers Knowledge management (KEDB) High Level and Low Level Design Document preperation capability as part of Solution Consultant / Technical Architect engagements for Cloud Infrastracture Documentation and Reporting for Cloud infra Vendor Management to deal with technical faults and issues on Cloud setup Technical Operational Role: Maintain and Manage GSDC Private cloud infrastructure ( Azure and VMWare) and ensure to deliver services as per defined SLA and device availability

Managing and creating PowerBi Dashboard Responsible for Server Utilization Report Generation and Maintenance regular basis Responsible for supporting the Reports and maintaining Server Status in master List Should understand Virtualization/Citrix Environment and Farms Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast paced work environment. Good understanding in Ticket Management, Change Management Data Gathering ability and converting in to reports and dashboard. Handle Azure and on prem Brokered VDIs, end to end. Handle and manage the Citrix Environment, end to end. Handle Capacity management for Citrix servers Handle Change management and Knowledge management for Virtualization Responsible for generating/creating reports on SCCM and Tanium Experience in Installing, Configuring, troubleshooting and supporting XenDesktop 7 Experience on implementation and troubleshooting skills of Citrix NetScaler and XenApp/XenDesktop Proven ability implementing Best Practices, Optimization, Fine Tuning skills on citrix Infrastructure Responsible for PowerBi Dashboard and report scheduling Administering applications for User Access using Access Central/Service Now Responsible for creation on Application Packaging and deploying as per stakeholder s request. Manage and troubleshoot compliance of deployment. Manage the Citrix environment and related requests Ensure the Server Utilization report Generation and shared with respective stakeholders.

Qualitative Requirements: Educational Qualification: Graduate in any Discipline + M.B.A (Human Resource as Major). Preference: Male Female candidates. Minimum Experience: 1.5 - 3 Years. Working Days: 6 days a week with two Saturdays as holidays. Office Timings: 09:00 a.m. 06:00 p.m. (Willing to extend working hours in case of any unforeseen requirements urgent tasks). Key Job Responsibilities: The scope of responsibilities include the following: Ensuring proper upkeep and maintenance of Office, handling Administrative work such as Daily Attendance, Access Punch Miss Reports, Weekly Break Reports, Inventory Management, Demand Receipt of Consumables, Housekeeping & Vendor management, Records Management, Vendor Coordination for timely completion of requirements floated, Liaison with Building Management, Travel Bookings pertaining to Management Team, Vertical Heads etc., Receipt Handling of important clients during visit to the Company Offices.

Handling end-to-end recruitment process. Bridge management and employee relations by addressing demands, grievances, or other issues. Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization. Preferred Candidate Female Experience Minimum 2 years.

Manager on Duty Night (MOD) - Aveksha Hospital Blog Details Manager on Duty Night (MOD) Responsible for maintaining continuity of operations, addressing urgent issues, and ensuring patient safety, staff coordination, and adherence to hospital policies and standards during nighttime hours. Job Responsibilities: Serve as the highest-ranking administrator on-site during night shifts. Respond promptly to emergencies, critical incidents, and facility-related concerns. Provide leadership and support to clinical and non-clinical teams; assist with problem-solving and decision-making as needed. Handle urgent patient or family concerns, ensuring appropriate service recovery and documentation. Support patient admissions, discharges, and transfers, particularly in capacity management or bed utilization. Oversee and enforce hospital policies, regulatory requirements, and safety protocols (eg, fire, security, infection control). Job Specifications: bachelors degree , Healthcare Administration, or related field required. Excellent communication, interpersonal, and conflict resolution skills. Experience: Minimum of 3 5 years in a hospital leadership or supervisory role; night shift or MOD experience strongly preferred.

Step into the role of Technical Delivery Manager- Vice President where you will be responsible for overseeing the planning, execution, and delivery of data of large technical projects, programmes and capabilities initiatives, ensuring alignment with our strategic goals and objectives. This role requires you to have strong leadership, excellent communication skills, and the ability to manage cross-functional teams to deliver high-quality data products, the migration to advanced cloud technology and best in class customer outcomes as part of broader Barclays UK (BUK) Data Strategy. Priorities within CDAO (Chief Data & Analytics Office) are: Instantiating a modern, controlled and secure BUK data foundation on Group Enterprise Data Platform providing cloud data warehousing, machine learning analytics, predictive servicing and data led commerce capabilities. Instantiate next generation data capabilities for BUK - cloud data warehousing and virtualisation, control capabilities, PII pipelines, access control, and lineage. To be successful in this role, you should possess the following: Excellent organization, management, planning and e2e delivery skills, preferably within an agile, data-driven/digital environment. Expert level experience in Data warehousing and building large data platforms and migration. Expert leadership & team management skills. Should be able to manage Stakeholders at senior levels (Director, Managing Director, CIO). Management of the delivery, resource allocation and improvement of complex technical project capabilities across the bank using Agile/Scrum methodologies for planning, stand-ups, demos, retrospectives and the execution of sprints. Collaboration with software engineers, quality teams, product managers and other engineering teams to deliver high-quality products and features through the software project lifecycle aligned to the banks objectives, regulation and security policies. Additional skills include: Advanced influencing and negotiation skills. Knowledge and experience of cloud technology and industry leading data products. Manage timelines, demand/supply, budgets, and resources to ensure successful delivery of data products. Advanced budgeting, financial planning, demand and capacity management, prioritization. Strong analytical and problem-solving abilities. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as we'll as job-specific technical skills This role is based in our Pune office. Purpose of the role To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives. Accountabilities Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget. Mentor and support team members professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement. Evaluation and enhancement of engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity. Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development. Enforcement of technology standards, facilitate peer reviews, and implement robust testing practices to ensure the delivery of high-quality solutions. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.. If managing a team, they define jobs and responsibilities, planning for the department s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as we'll as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

Job Title: Engineer Career Level: C3 Introduction to role: Are you ready to disrupt an industry and change lives? Join a world-leading pharmaceutical company headquartered in the United Kingdom, operating in over 100 countries. As an Engineer, youll be part of a large infrastructure support and maintenance function that spans several continents. Your work will have a direct impact on patients, transforming our ability to develop life-changing medicines. We empower the business to perform at its peak, combining cutting-edge science with leading digital technology platforms and data. Accountabilities: As an Engineer, you will manage and deliver end-to-end Software Management activities to support the globally used AZ SoftwareStore. Youll demonstrate high-level competence in technical expertise of tools and processes, defining your own technical process for Technical review, Packaging, Quality Analysis, and Compatibility assessment. Responsibilities include liaising with the License management team for software license categorizations and with the Deployment team for Mass Deployment. Youll provide technical solutions for new project rollouts, coordinate support, and plan technical delivery for various projects. Take ownership of customer issues reported and see problems through to resolution with proficient knowledge. Perform RCA for problem determination and workaround resolution on major incidents using Lean methods. Follow ITIL standard processes to resolve incidents and problems. Create and maintain Knowledge base articles for known issues. Identify and implement service improvement plans on processes and tools wherever possible. Handle service requests and diagnose/fix P3 & P4 end-user related incidents. Essential Skills/Experience: Bachelor s degree or equivalent with 5 to 6 years Operational experience. Experience in managing Incidents, Problems, changes, and capacity management aspects. Demonstrated ability handling large number of incidents via any ITSM tool. Flexibility to work in shifts on a rotational basis covering Americas, EMEA, and ASIAPAC regions 24*7. An ability to work effectively in a matrix organization is essential. A self-starter with high levels of drive, energy, resilience, and a desire for professional excellence. Good communication. Good experience in Admin Studio and InstallShield required. Experience in scripting and fix PowerShell and VBScript. Experience in SCCM and fix installation failures. Experience/knowledge in Intune and MSIX. Desirable Skills/Experience: Diploma/Bachelor s degree. Multi years of work experience in Technical teams working in shifts. ITIL Certification and any one technical certification. Good Knowledge in AppV 5.x. Certified/Knowledge in ITIL process. Knowledge in Shopping tools like Flexera Software Store is an advantage. At AstraZeneca, we demonstrate technology to impact patients and ultimately save lives. As a purpose-led global organization, we push the boundaries of science to discover and develop life-changing medicines. Our work unlocks the potential of science by improving efficiencies and driving productivity through automation and data simplification. With investment behind us, theres no slowing us down as we drive cross-company change to disrupt the entire industry. Ready to make a meaningful impact? Apply now to join our team! 27-Jun-2025 03-Jul-2025

Job Title: Scheduler - Workforce Management (WFM) Department: WFM Job Summary: The Workforce Management Scheduler is responsible for optimizing staffing levels to meet service demands while ensuring compliance with company policies and regulations. This role involves analyzing claim volumes, forecasting and creating effective schedules for various teams to enhance productivity and efficiency. Key Responsibilities: Forecasting: Analyze historical data to forecast staffing needs and identify trends in call volumes, service requests and operational requirements. Scheduling: Develop and maintain efficient work schedules for staff based on forecasted demand, availability, and employee preferences. Real-time Monitoring: Monitor daily operations to ensure adherence to schedules and make adjustments as necessary to address unexpected changes in workload. Reporting: Generate and analyze reports on staffing metrics, performance, and service levels to provide insights and recommendations for improvement. Collaboration : Work closely with team leaders and managers to understand operational needs and provide staffing solutions that align with business objectives. Compliance: Ensure scheduling practices comply with company HR laws and company policies. Training: Assist in training new staff on scheduling processes and tools, and provide ongoing support to ensure understanding of policies and systems. Continuous Improvement: Identify opportunities for process improvements in workforce management and contribute to the development of best practices. Provide proactive recommendation to improve performance metrics. Qualifications: Bachelors degree in any discipline. Experience and Skill: 6 months and above experience in workforce management function, scheduling or a similar role. - Proficiency in workforce management software and tools. - Strong analytical skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and adapt to changing priorities. - Good hands on knowledge of MS Excel WFM Activities Historical data upload Prepare Employee list for schedule generation Addition or deletion of employees HR Import Send credentials to new employees Skill matrix upload Forecasting Capacity Planning/Compute Agents Generate Tasks Schedules – Planning Shift movements for RI and Domi Night Shift Creation Generate Schedules/Assign Processors Check Planning Harmonize Breaks Check Schedules for the month and make corrections/adjustments wherever required Publish Schedules and Reports Schedule Adherence (Daily Activity) Planed leave/Comp Off/Sick Leave approval/rejection (Daily activity) Swap approval/rejection (Daily activity) Interested candidates can share their resumes to neethu.k@mediassist.in

Handling end-to-end recruitment process. Bridge management and employee relations by addressing demands, grievances, or other issues. Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.

Key Job Responsibilities: The scope of responsibilities include the following: Ensuring proper upkeep and maintenance of Office, handling Administrative work such as Daily Attendance, Access Punch Miss Reports, Weekly Break Reports, Inventory Management, Demand Receipt of Consumables, Housekeeping & Vendor management, Records Management, Vendor Coordination for timely completion of requirements floated, Liaison with Building Management, Travel Bookings pertaining to Management Team, Vertical Heads etc.,

Who You ll Work With As the DF Assistant Manager/Manager, you will work closely with Arista s internal planning and logistics teams and the DF partner to ensure seamless operation of the Pick, Pack, and Ship (PPS) process. You will also collaborate with the customer support teams to address any shipment-related issues, and with global DF/IC managers during weekly and bi-weekly meetings to discuss operational performance and KPIs. What You ll Do Manage the End-to-End PPS Operation: Oversee the entire Pick, Pack, Ship (PPS) process, ensuring smooth and efficient daily operations with the DF partner. Drive Continuous Improvement: Partner with the DF team to implement continuous improvement strategies to increase process efficiency and performance. Monitor DF Partner Performance: Track and report on key performance metrics (KPIs) weekly and quarterly. Conduct Quarterly Business Reviews (QBR) to evaluate progress and resolve any performance issues. Packaging & Inventory Management: Ensure the DF partner has the right packaging materials and inventory levels to fulfill shipment orders. Regularly assess and manage inventory accuracy and work with the DF team to resolve any discrepancies. Repackaging Advice & Support: Provide guidance to the DF partner for any repackaging activities to ensure that all shipments meet company standards. Act as Escalation Point: Serve as the primary escalation point for any operational issues at the local DF site. Customer/Partner Issue Resolution: Address and resolve any shipment-related issues, ensuring that customers and partners are satisfied with the service. Collaborate with Arista Teams: Work with Arista s planning and logistics teams to ensure smooth operations and timely shipment delivery. ECO & QAN Compliance: Ensure DF partners promptly execute Engineering Change Orders (ECOs) and Quality Alert Notifications (QANs) as required. Surge Capacity Management: Ensure the DF partner is capable of handling surge capacity, especially during peak demand periods. Cycle Count & Inventory Accuracy: Perform onsite quarterly cycle counts and resolve any inventory discrepancies with the DF partner. Execute Netsuite Transactions: Process receiving and shipping transactions in Netsuite (NS) to maintain accurate inventory records. Reporting & Presentation: Prepare and present quarterly DF KPI performance reviews and QBR slides to management. Attend Key Meetings: Participate in evening weekly staff meetings and bi-weekly DF/IC meetings to discuss operational updates and performance improvements. Collaboration with: DF Partner Teams: Directly collaborate with DF partner teams to ensure smooth operations and resolve any performance or operational challenges. Arista Planning & Logistics Teams: Work with Aristas internal teams to manage logistics and support daily operational needs. Customer Service Teams: Address any shipment-related issues and collaborate on customer satisfaction matters. Global DF/IC Managers: Participate in regular calls and meetings with global teams to review operational performance and strategic direction Preferably a Bachelor s degree in Mechanical/Industrial Engineering, Operations Management, or a related field. At least 3 years of experience in managing contract manufacturers or working in an operational/engineering role within an

Lead and coordinate programs consisting of multiple projects. Ensure that all projects align with the company’s strategic goals, managing risks, timelines, and resources.

Implement and optimize SAP S/4HANA Human Resources solutions to streamline employee management processes. You will work on payroll, recruitment, and performance management configurations. Expertise in SAP S/4HANA HR modules is required.