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1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Job Title: Scheduler - Workforce Management (WFM) Department: WFM Job Summary: The Workforce Management Scheduler is responsible for optimizing staffing levels to meet service demands while ensuring compliance with company policies and regulations. This role involves analyzing claim volumes, forecasting and creating effective schedules for various teams to enhance productivity and efficiency. Key Responsibilities: Forecasting: Analyze historical data to forecast staffing needs and identify trends in call volumes, service requests and operational requirements. Scheduling: Develop and maintain efficient work schedules for staff based on forecasted demand, availability, and employee preferences. Real-time Monitoring: Monitor daily operations to ensure adherence to schedules and make adjustments as necessary to address unexpected changes in workload. Reporting: Generate and analyze reports on staffing metrics, performance, and service levels to provide insights and recommendations for improvement. Collaboration : Work closely with team leaders and managers to understand operational needs and provide staffing solutions that align with business objectives. Compliance: Ensure scheduling practices comply with company HR laws and company policies. Training: Assist in training new staff on scheduling processes and tools, and provide ongoing support to ensure understanding of policies and systems. Continuous Improvement: Identify opportunities for process improvements in workforce management and contribute to the development of best practices. Provide proactive recommendation to improve performance metrics. Qualifications: Bachelors degree in any discipline. Experience and Skill: 6 months and above experience in workforce management function, scheduling or a similar role. - Proficiency in workforce management software and tools. - Strong analytical skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and adapt to changing priorities. - Good hands on knowledge of MS Excel WFM Activities Historical data upload Prepare Employee list for schedule generation Addition or deletion of employees HR Import Send credentials to new employees Skill matrix upload Forecasting Capacity Planning/Compute Agents Generate Tasks Schedules – Planning Shift movements for RI and Domi Night Shift Creation Generate Schedules/Assign Processors Check Planning Harmonize Breaks Check Schedules for the month and make corrections/adjustments wherever required Publish Schedules and Reports Schedule Adherence (Daily Activity) Planed leave/Comp Off/Sick Leave approval/rejection (Daily activity) Swap approval/rejection (Daily activity) Interested candidates can share their resumes to neethu.k@mediassist.in
Posted 1 day ago
2.0 - 7.0 years
3 - 4 Lacs
Noida
Work from Office
Handling end-to-end recruitment process. Bridge management and employee relations by addressing demands, grievances, or other issues. Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
Posted 1 day ago
2.0 - 5.0 years
2 - 7 Lacs
Mohali
Work from Office
Key Job Responsibilities: The scope of responsibilities include the following: Ensuring proper upkeep and maintenance of Office, handling Administrative work such as Daily Attendance, Access Punch Miss Reports, Weekly Break Reports, Inventory Management, Demand Receipt of Consumables, Housekeeping & Vendor management, Records Management, Vendor Coordination for timely completion of requirements floated, Liaison with Building Management, Travel Bookings pertaining to Management Team, Vertical Heads etc.,
Posted 1 day ago
3.0 - 5.0 years
2 - 5 Lacs
Chennai
Work from Office
Who You ll Work With As the DF Assistant Manager/Manager, you will work closely with Arista s internal planning and logistics teams and the DF partner to ensure seamless operation of the Pick, Pack, and Ship (PPS) process. You will also collaborate with the customer support teams to address any shipment-related issues, and with global DF/IC managers during weekly and bi-weekly meetings to discuss operational performance and KPIs. What You ll Do Manage the End-to-End PPS Operation: Oversee the entire Pick, Pack, Ship (PPS) process, ensuring smooth and efficient daily operations with the DF partner. Drive Continuous Improvement: Partner with the DF team to implement continuous improvement strategies to increase process efficiency and performance. Monitor DF Partner Performance: Track and report on key performance metrics (KPIs) weekly and quarterly. Conduct Quarterly Business Reviews (QBR) to evaluate progress and resolve any performance issues. Packaging & Inventory Management: Ensure the DF partner has the right packaging materials and inventory levels to fulfill shipment orders. Regularly assess and manage inventory accuracy and work with the DF team to resolve any discrepancies. Repackaging Advice & Support: Provide guidance to the DF partner for any repackaging activities to ensure that all shipments meet company standards. Act as Escalation Point: Serve as the primary escalation point for any operational issues at the local DF site. Customer/Partner Issue Resolution: Address and resolve any shipment-related issues, ensuring that customers and partners are satisfied with the service. Collaborate with Arista Teams: Work with Arista s planning and logistics teams to ensure smooth operations and timely shipment delivery. ECO & QAN Compliance: Ensure DF partners promptly execute Engineering Change Orders (ECOs) and Quality Alert Notifications (QANs) as required. Surge Capacity Management: Ensure the DF partner is capable of handling surge capacity, especially during peak demand periods. Cycle Count & Inventory Accuracy: Perform onsite quarterly cycle counts and resolve any inventory discrepancies with the DF partner. Execute Netsuite Transactions: Process receiving and shipping transactions in Netsuite (NS) to maintain accurate inventory records. Reporting & Presentation: Prepare and present quarterly DF KPI performance reviews and QBR slides to management. Attend Key Meetings: Participate in evening weekly staff meetings and bi-weekly DF/IC meetings to discuss operational updates and performance improvements. Collaboration with: DF Partner Teams: Directly collaborate with DF partner teams to ensure smooth operations and resolve any performance or operational challenges. Arista Planning & Logistics Teams: Work with Aristas internal teams to manage logistics and support daily operational needs. Customer Service Teams: Address any shipment-related issues and collaborate on customer satisfaction matters. Global DF/IC Managers: Participate in regular calls and meetings with global teams to review operational performance and strategic direction Preferably a Bachelor s degree in Mechanical/Industrial Engineering, Operations Management, or a related field. At least 3 years of experience in managing contract manufacturers or working in an operational/engineering role within an
Posted 1 day ago
4.0 - 5.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Lead and coordinate programs consisting of multiple projects. Ensure that all projects align with the company’s strategic goals, managing risks, timelines, and resources.
Posted 2 days ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Implement and optimize SAP S/4HANA Human Resources solutions to streamline employee management processes. You will work on payroll, recruitment, and performance management configurations. Expertise in SAP S/4HANA HR modules is required.
Posted 2 days ago
3.0 - 8.0 years
3 - 8 Lacs
Mumbai
Work from Office
Hiring for WFM - Work Force Management - Mumbai Location 3 to 5 Years Exp upto = 5 LPA 5+ to 8 Years Exp upto = 8 LPA Candidate should have core Exp into WFM - Work Force Management Should be ok with WFO Required Candidate profile WhatsApp resume to Saurabh - 9818385050 ( DONT CALL WHATSAPP ONLY ) & Mention WFM - Mumbai
Posted 2 days ago
6.0 - 9.0 years
8 - 11 Lacs
Mumbai
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Knowledge and practical experience of EMC Storage SAN; NAS technologies and replication. Have a practical working knowledge EMC Unity;EMC Power store and Vplex ;EMC Isilon Storage Boxes with replication technologies. Provide performance tuning and troubleshooting of all DELL storage technologies. Performance analysis of the environment is mandatory requirement. In depth understanding about SAN fabrics and Host to SAN connectivity/Performance Management Configuration Management and Capacity Management Good working knowledge Fabric Switches Brocade/Directors/Enclosers. Need to have knowledge storage operations using ITIL Framework Incident Management Problem Management; Participate in Change release management Plan Implement routine normal complex changes Participate in CAB and TAB Raise change requests where required. Storage SME are responsible for Monitoring Incident and Change.Ability to lead escalations within Storage and cross platform. Primary Skills SAN Storage EMC Storage EMC Unity EMC Vplex PMAX Powerstore EMC ISILON Brocade Switches Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of "22.5 billion.
Posted 2 days ago
5.0 - 9.0 years
18 - 20 Lacs
Bengaluru
Work from Office
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. AI Developer -Product, Data & Technology - Tools India What youll do As an AI Developer, you will play a key role in building innovative AI-powered applications to solve complex business challenges. Your responsibilities will include: Developing AI-powered applications leveraging Large Language Models (LLMs), AI agents, Model Context Protocol (MCP), Agent-to-Agent (A2A) protocol. Development, testing, performance, security and user experience of AI applications from prototyping to production. Collaborating with cross-functional teams to integrate AI capabilities into existing applications and workflows. What you bring Bachelor s or Masters degree in Computer Science, Artificial Intelligence, or a related field. 6+ years of IT experience. Must have skills Excellent programming skills in Python Experience with developing AI-powered applications Large Language Models (e.g., OpenAI, Hugging Face, LangChain, LLaMA) Agentic AI concepts and protocols (Model Context Protocol, Agent-to-Agent protocol) Nice to have skills Machine Learning frameworks (e.g., TensorFlow, PyTorch, scikit-learn) Lifecycle management for AI models (training, validation, deployment, and monitoring) DevOps / AIOps practices Meet your team Product, Data & Technology - Tools India is responsible for defining, designing & developing applications that support product development at SAP. We are the team responsible for several innovative applications including: Hyperspace (SAP s official internal development platform) SAP Jira (SAP s official backlog management tool with over 100,000 end-users) Lucid Capacity (simplified capacity management for development) SAP Transformation Navigator (provides guidance to SAP customers on charting their path to an intelligent enterprise. Winner of the 2017 Hasso Plattner Award) AI Pair Programming with GitHub Copilot We aim for excellence in our work and prioritize developing strong professional relationships and having fun at work. With teams in Walldorf, Palo Alto, Sofia, Paris and Bangalore, we offer an open, collaborative and international environment for continuous learning and career development! Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 423243 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 423243 Posted Date: Jun 21, 2025 Work Area: Software-Design and Development Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10%
Posted 3 days ago
11.0 - 16.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Req ID: 312655 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a SQL server, CORE - Systems Integration Specialist Advisor to join our team in Bengaluru, Karn taka (IN-KA), India (IN). 11 years of total experience 8+ years of relevant experience in managing MS SQL Servers and Azure SQL database and/or related infrastructure preferred Advanced experience on Always-On feature installation/configuration and troubleshooting 5+ years of experience in Windows Server Management Able to handle all SQL Database DBA related daily maintenance tasks. Good experience in Database and SQL Performance Tuning. Good experience on Windows Server patching and Mount points management Knowledge and experience on Databases Migration from On-premise to Azure Installing and Managing SQL Server all the versions Configuring and Administering Security /Policies/Resource Governing/MDW Managing Database Performance using MDW Implementation and Administration of across the Datacenters. Planning for Production Storage and Capacity Management. Hands on experience on Windows server issues, monitoring and troubleshooting. Creating databases from the ground up. Design, implement and operate database systems for performance and reliability. Administer production and development databases, ensuring maximum availability. Upgrade SQLServer from Legacy version to latest versions Applying Patches to SQL Server. Demonstrable experience of working effectively with Clients, Internal teams to resolve issues. Good knowledge in T-SQL scripting Trouble shooting and resolving database issues. Conforming to client compliances and expectations This role may entail after-hours support on an on-call basis. Good working experience all HA and DR solutions. Strong database troubleshooting and problem solving skills are required. Solid written and verbal communication skills. Strong time management skills
Posted 3 days ago
5.0 - 8.0 years
6 - 10 Lacs
Chennai
Work from Office
Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY S AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Incident Mgmt. Experience5-8 Years.
Posted 3 days ago
5.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Date 20 Jun 2025 Location: Bangalore, IN Company Alstom Req ID:488977 Purpose of the Job Alstom has deployed a standardized set of applications and processes globally to harmonize operations and ensure consistency across all regions. To maximize the value of these Core Model tools at every site, a dedicated teamSolution Adoptionwas established. The Solution Adoption team is responsible for designing and implementing a structured methodology, supported by governance frameworks and metrics. This approach enables objective measurement of solution and process adoption, and facilitates the definition of targeted improvement action plans. These plans are developed collaboratively and monitored closely with site, regional, and central stakeholders to ensure sustained impact and alignment. The Solution Adoption Analyst is part of the IS&T team and ensures the effective application of the methodology across initiatives and stakeholders. Key Responsibilities & Accountabilities Planning Organize activities with a focus on capacity management, deadlines, deliverables and stakeholders commitment. Follow-Up Ensure that participants frequently update actions plans with consistent and relevant information Reporting Report in a timely manner (specific governance) status by following standards Escalation Escalate difficulties when needed to address challenges promptly. Quality Ensure that the good quality of deliverable Process Ensure that the Process are followed Communication Communicate effectively with stakeholders, with a particular focus on end-user needs and feedback. A proactive mindset is essential across all responsibilities, with a strong emphasis on ownership, continuous improvement, and cross-functional collaboration. Education & Experiences Engineering degree (preferably in IT) Fluent in English 5+ years of experience in Project management or IS&T management Supporting and coordinating IS&T business processes Key Skills & Competencies Excellent communication and leadership Strong change management capabilities Confident delivering progress updates through clear, impactful PowerPoint presentations Creating and tracking action plans Anticipating next steps and potential issues Works autonomously in international settings Optional SAP ECC, Celonis, Power BI expertise will be a plus. You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Posted 4 days ago
2.0 - 7.0 years
5 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job Description: Who We Are Saks Global is a combination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeply committed to helping luxury consumers discover the most sought-after established and emerging brands from around the world. Powered by data-driven technology and centered on the customer, Saks Global is on a mission to redefine the luxury shopping experience through highly personalized service, with greater opportunities for product discovery across all channels. Role Summary Assistant Manager, Buying Operations is responsible for overseeing the Sample Management & item setup process. The lead is responsible for driving process improvement & efficiency metrics development & implementation. They are also responsible for achieving topside sales plans, conversion goals, usability performance targets & corporate objectives. They will oversee teams focused on ensuring timely production of merchandise with accountability for complete & accurate turn in processes, product information & assortments. They will also drive ongoing efficiency & quality improvements. Key Qualifications Experience in the field of Item Setup in a multi-banner E-commerce retail environment 2+ years of experience in people management Monitor volumes & prioritize team s workload accordingly to meet timelines Create & develop solutions to streamline operations, improve consistency & increase efficiency of the team Develop training materials & product guides as needed Understand the multi-channel/banner aspect of the business & help manage that with Direct Reports Participates in long-term planning & resource allocation discussions - Manages forecasting & freelancer scheduling /budget Proficiency with merchandising systems (e.g., PIM, RFS) Technical aptitude with web-based tools & proficiency with Microsoft Office Suite Action & detail oriented, organized with ability to manage teams to execute within deadlines Demonstrate strong resource workload & capacity management skills & proven ability to manage multiple resources, priorities & a large volume of business Demonstrate ability to analyze & react to quality & performance metrics to drive quality & efficiencies within team Ability to select & develop a team of future leaders Exhibit ability to perform well, problem solve & brainstorm in a collaborative environment & inspire a strong sense of camaraderie, accountability, & high performance across teams Demonstrate sound business judgment, proven ability to influence others & strong decision making skills Must have a minimum of 5 years of experience in e-commerce businesses Role Description Develop strategies to scale, monitor & streamline the Vendor provided assets acquisition & product turn-in processes to ensure a consistent & even flow of products-to-turn-in across all categories / banners on a daily basis. Proactively work to improve the turn-in process through conducting regular strategic reviews of turn-in metrics & work with cross-functional partners to identify & implement opportunities to improve the accuracy, efficiency, & scalability of the turn-in process. Interface with Buying Organizations to prioritize item creation & PO entry to drive full price sales by providing clarity on merchant PO inputs through reporting. Manage inventory control & transfers to/from vendors & DCs. Oversee & drive the item set up process & improvements focusing on accuracy & consistent customer experience. Ensure timely live dates of products. Oversee team quality metrics & define ways to improve including but not limited to reducing NOS, improving time to site, increasing compliance & improving team quality metrics Provide thought leadership on process efficiency initiatives including daily publication, PIM, sample workflow management & cross-functional training. Drive & ensure continuous process efficiency & performance improvements across Sample Management teams. Apply best practices across categories / banners. Continue to review organizational structure to ensure accurate headcount to facilitate the continuing growth of the business Streamlining Sample Management workflow processes & leveraging best practices across teams, locations, banners Liaising with the buying offices on Lifecycle related priorities/issues Partnering with Asset Protection & DC teams for studio inventory management & aligning on all policies & procedures Lead, coach, and develop a team, ensuring high levels of engagement, performance, and collaboration. Set clear goals and performance expectations in alignment with business objectives. Conduct regular one-on-ones, performance reviews, and feedback sessions to support employee development. Promote a diverse, inclusive, and respectful work environment. Support workforce planning, recruitment, and onboarding efforts in collaboration with HR. Drive employee engagement through recognition, team-building, and clear communication. Your Life and Career at Saks Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Posted 4 days ago
5.0 - 15.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Title: Business Analyst (GRC) Location: Chennai, Bangalore Experience: 10-15 Years Shift Timings: 9am to 6pm We are seeking a dynamic and detail-oriented Business Analyst with strong experience in Governance, Risk Compliance (GRC) systems and implementations. The ideal candidate will excel in requirement gathering , stakeholder communication , and translating business needs into actionable user stories . Hands-on exposure to Change and Capacity Management processes and proficiency with Azure DevOps (ADO) is essential. Required Skills Qualifications: Proven Business Analyst experience (5+ years), particularly in GRC, Risk, or Compliance environments. Strong experience in requirements elicitation, documentation, and stakeholder management . Hands-on experience in GRC systems implementation and integration . Familiarity with Change Management and Capacity Planning processes. Proficiency in Azure DevOps (ADO) for backlog and sprint management. Strong communication, problem-solving, and analytical thinking skills. Ability to work independently and manage multiple priorities in a fast-paced environment.
Posted 4 days ago
4.0 - 5.0 years
6 - 9 Lacs
Gurugram
Work from Office
Job Description Title: Capacity Controller - Sr Associate A. Job Purpose To manage and optimize cargo capacity across Air India s fleet, ensuring effective utilization aligned with commercial objectives and operational efficiency. To coordinate actively with sales, marketing, and operational teams to align cargo capacity with market demand and maximize revenue generation. B. Key Accountabilities Demand Analysis and Capacity Planning Monitor and analyze cargo demand trends, market conditions, and customer requirements to optimize cargo capacity and address potential constraints. Cross-functional Coordination Work closely with sales, marketing, and revenue management teams to align cargo capacity with booking trends, promotional activities, and revenue strategies. Operational Efficiency Implement capacity control measures that maximize revenue and minimize costs, ensuring optimal utilization of available cargo space. Compliance and Safety Ensure all cargo operations adhere to regulatory requirements, safety standards, and operational procedures. Reporting and Process Improvement Generate reports on cargo capacity utilization and performance, identify process improvements, and participate in projects to enhance capacity management systems. C. Skills Required for the role Advanced Analytical Skills Stakeholder Management Strategic Planning Problem Solving Effective Communication Skills Relationship Building Abilities D. Key Interfaces Internal Interfaces Pricing and Revenue Management Collaborate to integrate capacity planning with pricing and revenue strategies. Sales and Marketing Coordinate efforts to align capacity with market demand and promotional activities. Operations and Inventory Management Liaise with operational teams to ensure cargo handling processes are efficient and compliant. Work in conjunction with inventory management to oversee daily cargo capacity planning. External Interfaces Regulatory Bodies Ensure compliance with aviation regulations and operational standards. E. Educational and Experience Requirements Minimum Education Requirement Bachelor s degree in an analytical discipline such as Business, or a relevant field. Minimum Requirement Desired Experience 4-5 years of experience in aviation industry with focus on cargo capacity and load planning processes. 4+ years of experience with a deeper involvement in capacity planning, cargo operations, and team collaboration within the aviation or logistics sectors.
Posted 5 days ago
1.0 - 3.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Job description Omega Healthcare - Assurance Staff Experience Management As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols. The opportunity Were looking for candidates with knowledge and capability in terms of managing resources / manpower using different resource management and deployment tools within Omega GDS Assurance. Your key responsibilities Timely updation of resource schedules on scheduling tools (ARMS/Retain) Timely review and resolution of scheduling conflicts. Proactive review of resource availability /resource requirements. Mailbox management and fulfilling the scheduling requests coming through mails in defined TAT. Optimization of resource utilization through effective schedule management. Basic reporting and analysis. Skills and attributes for success Good verbal and written communication skills. Basic knowledge of MS Excel. Excellent teaming and interpersonal skills. Positive attitude and ability to excel under tight timelines. To qualify for the role, you must have Graduates with 1-3 years of relevant resource management/workforce management / exposure in General Operations with strong acumen in resource management preferred. Ideally, you’ll also have Basis knowledge on MS – Excel Ms - Office Interest in business and commerciality. What we look for A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide. Opportunity to work with Omega's GDS Assurance practices globally with leading businesses across a range of industries
Posted 5 days ago
6.0 - 8.0 years
20 - 25 Lacs
Pune
Work from Office
About Citco: The market leader. The premier provider. The best in the business. At Citco, we ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About the Team & Business Line: Fund Administration is Citco s core business, and our alternative asset and accounting service is one of the industry s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. About You: Bachelors or Master s Degree in Finance Overall 10 years experience with 6 to 8 years of core experience of managing Transition/Migration of business processes from client/onshore to offshore and outsourced delivery center Experience in fund administration transition, is desirable Project Management Certification (PMP or Prince II), is a plus Ability to travel extensively on business requirement, as required Should be willing to relocate or work out of different global delivery locations, as required Our Benefits Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection. Your Role: Manage end-to-end transition execution to include planning and management (including escalations and issues/risk management) Effectively manage pipeline tracking for near shore or offshored global delivery location (GDC). Plan and manage due diligence or assessment study to identify scope of activities to be transitioned. Identify resource and infrastructural requirements and resource capacity for specific GDC to support seamless capacity management. Independently manage due diligence visit and capture as-is process scope, raise project risks and track towards solution Liaise with internal and external - client stakeholders to effectively manage execution of transition within stipulated scope, cost and timelines. Own completion of all tollgate deliverables Maintain action, issue, risk log and keep everyone updated about latest status Identify key risks, mitigation plan and owners, categorize and prioritize and agree on mitigation/action plan Enhanced financial savviness to analyze financial impacts and consequences in the projects and ways to mitigate Collaborate and Influence Action: Tenacity, Bias for Action and Influencing Decisions towards Optimum Resolution Participate in operations meetings to understand and document current state (as-is) operational processes and new (to-be) business solutions Engage and Communicate: Engage Right stakeholders to Identify risk, Create effective resolution and Proactively Communicate Schedule periodic project status review and governance calls and prepare status reports and roll out in a timely manner Identifies and manages change against the transition scope, Timeline and budget Effectively manage, coordinate and conduct meetings/conference calls
Posted 1 week ago
2.0 - 4.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Summary As a Senior Specialist Engineer will operate and support Novartis IP Telephony & MS Teams Telephony globally. Will drive standard global solutions in telephony, telecommunications & Contact Centre including all corporate telephony services while continuously improving service quality. About the Role Major accountabilities: Supervises service provider operation of a MS Teams telephony, Global AudioCodes Session border controller infrastructure & Cisco Unified Communications Manager clusters supporting several countries globally Understands MS Teams & IP Telephony, telecom, and Cisco IPT services including their components and processes, and serves as an expert of processes that enable or support the service. Ensures that the current and future service level requirements and procedures are identified, understood and documented appropriately (in SLA and service documents). Ensures effective monitoring, performance and continuous improvement of the service. Reviews and assesses service gaps and addresses gaps/risks where identified. Shared responsibility across MS Teams telephony & Cisco IPT service management for service records and documents (SOPs, Work Instructions, Service Operations Manual, etc). Liaises with the appropriate process owners throughout the service management lifecycle. Reviews, assesses and approves or rejects Changes to evaluate their impact on service quality. Ensures evaluation of changes relating to configuration items within the scope of the service. Good understanding of Water fall & SDLC model including HLCCD for Documentation. Ensures that the relevant people and teams from underpinning IT Services are engaged in the delivery and support of the service. Ensures that service level reports are produced for the service and that breaches of service level targets are highlighted, investigated and acted upon. Accepts complaints and escalates (where necessary) to reach resolution. Identifies opportunities for continues improvement for the service, delivers improvement plan and manages/coordinates them. Reviews and acts based on KPI reporting. Key performance indicators: Trained according to SOPs Continuous uptime of business telephony services Service request time to resolution Capacity management in line with forecasted demand. Incidents and resolution rate based on mean time to resolve by incident type KPIs on key ITSM processes maintained within desired levels. Demand management is supported within agreed SLAs for IP Telephony. Minimum Requirements: Work Experience: At least 8 years of working experience in MS Teams and Cisco call manager IP Telephony, network operations, or telecom Working experience with a range of network and UCC Tools, platforms, business Intelligence solutions, best practices for Service Management such as ITIL v3 Working experience with implementation of new processes or methodologies in complex organizations Skills: SKILLS/JOB RELATED KNOWLEDGE Microsoft Teams telephony and associated endpoints Audiocodes infrastructure for IP telephony Cisco Unified Communications Manager and full stack Cisco network infrastructure and telecom carrier products PSTN/telecom carrier services Demonstrated ability to manage geographically or functionally dispersed teams Understands the ITSM Tool stack, such as the required or underpinning IT Services and their service components. Excellent negotiating skills. Good understanding of business processes and objectives. Good understanding of Water fall & SDLC model including HLCCD for Documentation. Risk Management. Vendor Management. Languages : English. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:
Posted 1 week ago
5.0 - 10.0 years
6 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Connect with Eutelsat Group Be part of a new era in communications, transforming connectivity with Eutelsat Group - the world s first GEO-LEO integrated global satellite operator. As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world. With Eutelsat Group You ll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Why Eutelsat Group Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women. Ways of Working That Drive Us : As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles. Sustainability at Our Core: At Eutelsat Group, sustainability is more than just a word; it s woven into our strategy. We re dedicated to balancing social, environmental, and economic growth both on Earth and in space. Work-Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat Group, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home. Ready to grow with usApply today and help us build a more inclusive, sustainable future in the world of satellite technology. Job Overview: We are seeking a high-performing Manager - Business Analyst, APAC to join our fast-growing regional team. Reporting to the regional head, you will be a key thought partner across Sales, Business Development, and Commercial Operations bringing strong analytical insight, strategic thinking, and data-driven decision support to help scale our connectivity business in the region. This is a cross-functional role that blends commercial acumen with robust financial and data analytics skills. You will support regional forecasting, performance analysis, pricing models, business case creation, and strategic planning initiatives across the business. What Youll Do: Sales & Financial Forecasting: Lead regional forecasting, pipeline analytics, and performance reporting across accounts and market segments. Commercial Analysis: Provide insight into deal structures, customer KPIs, contract performance, and margin optimization. Pricing & Market Strategy: Support pricing strategy development and modeling in collaboration with Business Development, Product, and Capacity teams. Business Case Development: Build and present high-impact financial models and commercial justifications for strategic initiatives and customer proposals. Performance Monitoring: Define and track KPIs, support the creation of governance tools for ongoing monitoring and reporting. Decision Support: Deliver analytical insights and strategic recommendations to senior stakeholders for business planning, resource allocation, and commercial strategy. Cross-functional Collaboration: Work closely with regional sales leads, global finance, capacity management, and digital tools teams to align business objectives with execution plans. What You ll Need: Bachelor s degree in Finance, Business, Economics, Engineering, or related discipline; Master s degree is a plus. 5+ years of experience in business analysis, commercial finance, FP&A, or strategy in telecom, tech, or related industries. Strong financial modeling, forecasting, and analytical skills, with the ability to translate data into business insights. Experience developing business cases, pricing strategies, or customer-facing proposals. Strong commercial understanding and attention to detail, especially around deal economics and performance metrics. Excellent communication skills with experience presenting to senior stakeholders and cross-functional teams. Proficiency in Excel, PowerPoint, and BI/analytics tools (e.g., Power BI, Tableau, or similar). Proven ability to work across cultures, time zones, and organizational levels in a matrixed, fast-paced environment. Experience in setting up reporting dashboards, tracking KPIs, and creating governance frameworks is highly desirable. Where Youll Be: in our Delhi, India office. The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat Group and acknowledge notice of, and understand the terms of Eutelsat s Privacy Policy (as amended from time to time). This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams .
Posted 1 week ago
5.0 - 10.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Role: Sr Engineer, Release Management Location: Bengaluru (Hybrid) At Reltio , we believe data should fuel business success. Reltio s AI-powered data unification and management capabilities encompassing entity resolution, multi-domain master data management (MDM), and data products transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Data Cloud delivers interoperable data where and when its needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands across multiple industries around the globe rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our Customer First , we strive to ensure their success. We embrace our differences and are Better Together as One Reltio. We are always looking to Simplify and Share our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We Own It . Every day, we innovate and evolve, so that today is Always Better Than Yesterday . If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and top rankings for our technology, our culture, and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let s talk! Job Summary: Senior Release Engineer is responsible for overseeing the key initiatives of the DevOps/Release Team to ensure the delivery of high-quality product releases and functionality to customers. The right candidate will have extensive experience leading system infrastructure implementation projects, optimizing and refactoring automation scripts, managing cloud platform deployments, and releasing communication and updates to customers. What Is Exciting About This Opportunity Dynamic pace and opportunity to work with the hottest technology K8S CI/CD and infrastructure-as-code tools in AWS, GCP, Azure. Be a key participant in implementing tools and strategies used to revolutionize Reltio s internal infrastructure platform. Reltio s product roadmap is targeted directly towards AI enablement for enterprise customers. Reltio is committed to AI enabled tooling and processes. Exposure to challenging problems in blending MDM and Big Data worlds with a focus on cost efficiency, reliability, and availability. Have the opportunity to bring new automated approaches to scalability, capacity management, cost optimization, and elasticity. Job Duties and Responsibilities: Drive the planning, designing and building of effective solutions to support a rapidly-growing business. Lead team s initiatives to support infrastructure for highly scalable and reliable platform services and components that create the foundation of the core Platform architecture. Mentor DevOps/Release team, providing best practices and guidance on all projects to improve performance of platform components. Implement standards and best practices for the DevOps/Release team to maintain a 99.95% uptime SLA. Work closely with Architects, Engineers, Product Managers, and other clients and partners of the DevOps/Release team to meet the needs of organization to stay competitive from the infrastructure up to the highest level of application. Ensure compliance with security and privacy standards to enable the company to achieve and maintain a host of certifications. Continuously look for ways to optimize and streamline the infrastructure to facilitate a seamless experience for the companys customers Contributing to the teams monthly on-call responsibilities Skills You Must Have: 5+ years of experience in enterprise, SaaS software development and/or operations 2+ years of experience in designing, deploying, and maintaining highly available applications in the cloud Ability to thrive in a dynamic, fast-paced environment, take on multiple responsibilities, stay focused on the top priorities, and do what it takes to get things done Experience in continuous testing, systems automation, virtualization, orchestration, continuous integration, deployment, and observability Knowledge of DevOps design patterns, processes, and best practices Understanding of build and deployment systems and system configuration Experience setting up complete end-to-end fully integrated delivery systems (source control management, build tools, artifact repositories, deployment, and monitoring systems) Outstanding verbal and written communication and presentation skills Strong cross-team and cross-department partnership, collaboration, and consulting skills A strong focus on business outcomes. Skills That Are Nice to Have: Understanding of data preparation, model training, and deployment processes. Experience using AI/ML services from cloud providers (AWS SageMaker, Google AI Platform). Why Join Reltio At Reltio, We Believe That Taking Care Of Our Employees Is Key To Their Success And Well-being. Here s Why You Should Join Our Team Health & Wellness: 36 annual leaves, which includes Sick leaves - 18, Earned Leaves - 18 26 weeks of maternity leave, 15 days of paternity leave Very unique to Reltio - 02 weeks of additional off as recharge weeks every year globally Comprehensive Group medical insurance including your parents with additional top-up options. Accidental Insurance Life insurance Free online unlimited doctor consultations An Employee Assistance Program (EAP)Work-Life Balance: Support for home office setup: Home office setup allowance. Stay Connected, Work Flexibly: Mobile & Internet Reimbursement No need to pack a lunch we ve got you covered with free meal.
Posted 1 week ago
4.0 - 9.0 years
4 - 8 Lacs
Gurugram, Bengaluru
Hybrid
Experience Management Senior Associate As an Experience Management Senior Associate, you will be part of an industry leading, high performing and agile team of workforce management professionals providing exceptional client service to our stakeholders and helping our employees gain differential experiences that are aligned to their career aspirations. We provide learning and growth opportunities to build your ability to analyze, innovate, think and act globally. Youll be part of an organization that is focused on optimization, is solution oriented, innovates and provides best in class services to the client serving teams. The opportunity EY Global Delivery Services (EY GDS) is a dynamic and global service delivery network of over 50,000 professionals working across borders, to provide innovative and strategic business solutions to EY member firms and EY clients globally. Experience Management plays a vital role in the firm’s Next Wave strategy and it’s purpose of building a better working world. We offer a great place to work for every person joining EY. At GDS, you will have the opportunity to develop your professional skills in a truly global environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team. We invest in your learning and development. We’ll help you develop the technical and soft skills you need. We support your professional development with a combination of learning, networking, experiences, and coaching. As part of a 300+ member team, supporting 4 unique Service Lines, you will always have opportunities to showcase your skills and contribute to the firm’s strategic initiatives. Your key responsibilities As an Experience Management Senior Associate, you will work as the staffing lead for the assigned region/service/competency team and will be responsible to work with the service delivery managers in implementing the resource management process and operational efficiency within the business. You will work very closely with the service delivery teams to track, monitor, record and analyze demand pipeline projections, new deals, pursuits and staff augmentation needs. You will monitor and evaluate demand fulfilment options (internal capacity and bench), review external hiring pipeline, assign projects to the available workforce based on skills and experience required on the project. You will also supervise, train and assign responsibilities to associates and senior associates within the team. Some of your key responsibilities include: Ensure compliance to WFM business rules, deployment policies, talent policies and regulatory requirements. Implement staffing plans for (30 – 60 – 90) day pipeline to minimize unfulfilled demands. Coordinate with project managers to capture demand pipeline projections, understand demands heuristics and identify actionable demands. Perform demand – supply searches and share best-fit staffing options from internal resource pool/individuals on bench. Identify suitable staffing options based on matching skills, roles and experiences. Timely update of employee schedules on the schedule management tool (Retain). Timely review and resolution of scheduling conflicts. Minimize bench pipeline through proactive deployment on projects. Responsible to meet assigned KPIs such as employee utilization, time to fulfil demand, unfulfilled demand % and bench aging. Reporting and analytics on business and Operational KPIs. Supervise, mentor and provide functional SME support to the associates in the team. Regular connects with stakeholders. Skills and attributes for success Graduates with 4-7 years of relevant workforce management experience. Understanding of business models, operational and financial aspects of service delivery is mandatory. The suitable candidate should have good analytical skills, can compute staffing demands, validate skills and experiences associated with the demand, identify suitable fulfilment options from the internal pool of professionals available for allocation or on bench and negotiate staffing solutions with the service delivery managers. To qualify for the role, you must have Excellent domain knowledge in resource management, demand planning and MIS. Strong execution skills with focus on meeting timelines and delivering highest quality service. Solution oriented mindset. Excellent verbal and written communication skills. Strong working knowledge of MS Excel, Word and PowerPoint. Excellent teaming and interpersonal skills. Strong time management and analytical skills. Ideally, you’ll also have Minimum experience of 1 year in people management and supervision. Stakeholder management skills. Experience working in a reputed consulting, technology, financial services, accounting or professional services organization.
Posted 1 week ago
0.0 - 3.0 years
4 - 7 Lacs
Kolkata
Work from Office
Opportunity Details. Start Date. event. Please select start date.. End Date. event. Please select end date.. Please select valid Start Date and End Date. Start Date is older than Current Date. Please enter start date or end date in dd-mm-yyyy format.. Center. Please enter city. Special character (% and ) are not allowed. Special character and digit not allowed.. of volunteers required (Approved Volunteers:). Please enter No. of volunteers required. Special character (% and ) are not allowed. Please enter number in No. of volunteers required. No. of volunteers required should be greater than apporved volunteers.. Udayan. Posted on 05 Jun, 2025. Udayan. Posted on 05 Jun, 2025. Upcoming. 16 Jun, 2025 31 Mar, 2026. Kolkata. 2 Volunteers Required. Rejected by CF (View Reason). Children. 2 Months. Kolkata. Connection Status: NA. Rejected by CF (View Reason). You contributed hours and helped to save ? for this opportunity till. Call (NGO). Mark Attendance. Cancel Request. Show more Show less
Posted 1 week ago
5.0 - 9.0 years
4 - 8 Lacs
Surat
Work from Office
Full Time. 0 2 Years. Surat, Gujarat. 2 years ago. Communication. Recruitment. Management. Payroll. Negotiation. Company Overview. The 3ELIXIR SOLUTIONS Team incorporated as an entity promoted by well-qualified engineers, computer professionals, and businessmen specializing in Data Conversion, IT Enabled Services, Hotel Management Software, Accounting Software, Payroll Management Software, CRM Software, and Enterprise Software, who bring with them several years of business and professional experience. This rich experience of promoters in various industries helps the organization assimilate customer requirements at a faster pace. In the global business arena, the world has been divided into small platforms in order to deliver the market requisites in no time. The rapid growth and mind-boggling pace of changes in technology have compelled the business world to integrate the latest technology amendments.. Job Responsibilities. Designing job descriptions, advertise job openings, and managing the hiring process.. Orientating new employees and training existing employees.. Being vigilant on employee performance.. Assist in performance management processes. Communicating with staff about issues affecting their performance.. Develop training and development programs. Ensuring accurate and proper record-keeping of employee information in electronic and digital format.. Support the management of disciplinary and grievance issues. Candidate Requirement. Bachelor’s degree in human resources.. 0 2 years of relevant experience in human resources.. Able to engage in meaningful negotiation and resolution.. Knowledge of employment legislation.. Excellent verbal and written communication skills.. Protecting the interests of all employees.. Full understanding of HR functions and best practices.. Proficient in MS Office; knowledge of HRMS is a plus. Share Job :. Show more Show less
Posted 1 week ago
2.0 - 7.0 years
5 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job Description: Who We Are Saks Global is a combination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeply committed to helping luxury consumers discover the most sought-after established and emerging brands from around the world. Powered by data-driven technology and centered on the customer, Saks Global is on a mission to redefine the luxury shopping experience through highly personalized service, with greater opportunities for product discovery across all channels. Role Summary Assistant Manager, Buying Operations is responsible for overseeing the Sample Management & item setup process. The lead is responsible for driving process improvement & efficiency metrics development & implementation. They are also responsible for achieving topside sales plans, conversion goals, usability performance targets & corporate objectives. They will oversee teams focused on ensuring timely production of merchandise with accountability for complete & accurate turn in processes, product information & assortments. They will also drive ongoing efficiency & quality improvements. Key Qualifications Experience in the field of Item Setup in a multi-banner E-commerce retail environment 2+ years of experience in people management Monitor volumes & prioritize team s workload accordingly to meet timelines Create & develop solutions to streamline operations, improve consistency & increase efficiency of the team Develop training materials & product guides as needed Understand the multi-channel/banner aspect of the business & help manage that with Direct Reports Participates in long-term planning & resource allocation discussions - Manages forecasting & freelancer scheduling /budget Proficiency with merchandising systems (e.g., PIM, RFS) Technical aptitude with web-based tools & proficiency with Microsoft Office Suite Action & detail oriented, organized with ability to manage teams to execute within deadlines Demonstrate strong resource workload & capacity management skills & proven ability to manage multiple resources, priorities & a large volume of business Demonstrate ability to analyze & react to quality & performance metrics to drive quality & efficiencies within team Ability to select & develop a team of future leaders Exhibit ability to perform well, problem solve & brainstorm in a collaborative environment & inspire a strong sense of camaraderie, accountability, & high performance across teams Demonstrate sound business judgment, proven ability to influence others & strong decision making skills Must have a minimum of 5 years of experience in e-commerce businesses Role Description Develop strategies to scale, monitor & streamline the Vendor provided assets acquisition & product turn-in processes to ensure a consistent & even flow of products-to-turn-in across all categories / banners on a daily basis. Proactively work to improve the turn-in process through conducting regular strategic reviews of turn-in metrics & work with cross-functional partners to identify & implement opportunities to improve the accuracy, efficiency, & scalability of the turn-in process. Interface with Buying Organizations to prioritize item creation & PO entry to drive full price sales by providing clarity on merchant PO inputs through reporting. Manage inventory control & transfers to/from vendors & DCs. Oversee & drive the item set up process & improvements focusing on accuracy & consistent customer experience. Ensure timely live dates of products. Oversee team quality metrics & define ways to improve including but not limited to reducing NOS, improving time to site, increasing compliance & improving team quality metrics Provide thought leadership on process efficiency initiatives including daily publication, PIM, sample workflow management & cross-functional training. Drive & ensure continuous process efficiency & performance improvements across Sample Management teams. Apply best practices across categories / banners. Continue to review organizational structure to ensure accurate headcount to facilitate the continuing growth of the business Streamlining Sample Management workflow processes & leveraging best practices across teams, locations, banners Liaising with the buying offices on Lifecycle related priorities/issues Partnering with Asset Protection & DC teams for studio inventory management & aligning on all policies & procedures Lead, coach, and develop a team, ensuring high levels of engagement, performance, and collaboration. Set clear goals and performance expectations in alignment with business objectives. Conduct regular one-on-ones, performance reviews, and feedback sessions to support employee development. Promote a diverse, inclusive, and respectful work environment. Support workforce planning, recruitment, and onboarding efforts in collaboration with HR. Drive employee engagement through recognition, team-building, and clear communication. Additional Job Description Additional Job Description Your Life and Career at Saks Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). Thank you for your interest in Saks. We look forward to reviewing your application. Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 week ago
4.0 - 9.0 years
7 - 12 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job Description: Manager, Buying Operations Who We Are: Saks is a world-renowned luxury ecommerce destination. The company s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home d cor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally. Role Summary: Manager, Buying Operations is responsible for overseeing the Sample Management & item setup process. The lead is responsible for driving process improvement & efficiency metrics development & implementation. They are also responsible for achieving topside sales plans, conversion goals, usability performance targets & corporate objectives. They will oversee teams focused on ensuring timely production of merchandise with accountability for complete & accurate turn in processes, product information & assortments. They will also drive ongoing efficiency & quality improvements. Key Qualifications: Experience in the field of Item Setup in a multi-banner E-commerce retail environment 4+ years of experience in people management Monitor volumes & prioritize team s workload accordingly to meet timelines Create & develop solutions to streamline operations, improve consistency & increase efficiency of the team Develop training materials & product guides as needed Understand the multi-channel/banner aspect of the business & help manage that with Direct Reports Participates in long-term planning & resource allocation discussions - Manages forecasting & freelancer scheduling /budget Proficiency with merchandising systems (e.g., PIM, RFS) Technical aptitude with web-based tools & proficiency with Microsoft Office Suite Action & detail oriented, organized with ability to manage teams to execute within deadlines Demonstrate strong resource workload & capacity management skills & proven ability to manage multiple resources, priorities & a large volume of business Demonstrate ability to analyze & react to quality & performance metrics to drive quality & efficiencies within team Ability to select & develop a team of future leaders Exhibit ability to perform well, problem solve & brainstorm in a collaborative environment & inspire a strong sense of camaraderie, accountability, & high performance across teams Demonstrate sound business judgment, proven ability to influence others & strong decision making skills Must have a minimum of 8 + years of experience in e-commerce businesses Role Description: Develop strategies to scale, monitor & streamline the Vendor provided assets acquisition & product turn-in processes to ensure a consistent & even flow of products-to-turn-in across all categories / banners on a daily basis. Proactively work to improve the turn-in process through conducting regular strategic reviews of turn-in metrics & work with cross-functional partners to identify & implement opportunities to improve the accuracy, efficiency, & scalability of the turn-in process. Interface with Buying Organizations to prioritize item creation & PO entry to drive full price sales by providing clarity on merchant PO inputs through reporting. Manage inventory control & transfers to/from vendors & DCs. Oversee & drive the item set up process & improvements focusing on accuracy & consistent customer experience. Ensure timely live date of products. Oversee team quality metrics & define ways to improve including but not limited to reducing NOS, improving time to site, increasing compliance & improving team quality metrics Provide thought leadership on process efficiency initiatives including daily publication, PIM, sample workflow management & cross-functional training. Drive & ensure continuous process efficiency & performance improvements across Sample Management teams. Apply best practices across categories / banners. Continue to review organizational structure to ensure accurate headcount to facilitate the continuing growth of the business Streamlining Sample Management workflow processes & leveraging best practices across teams, locations, banners Liaising with the buying offices on Lifecycle related priorities/issues Partnering with Asset Protection & DC teams for studio inventory management & aligning on all policies & procedures Your Life and Career at Saks: Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount Thank you for your interest in Saks. We look forward to reviewing your application. Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 week ago
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