130 Capacity Management Jobs

Key Responsibilities Major and Critical Cloud Incident Problem Management Change Management Patch & Release Management on Cloud Management/Windows/Linux Infra Capacity Management for Cloud Servers Knowledge management (KEDB) High Level and Low Level Design Document preperation capability as part of Solution Consultant / Technical Architect engagements for Cloud Infrastracture Documentation and Reporting for Cloud infra Vendor Management to deal with technical faults and issues on Cloud setup Technical Operational Role: Maintain and Manage GSDC Private cloud infrastructure ( Azure and VMWare) and ensure to deliver services as per defined SLA and device availability

Managing and creating PowerBi Dashboard Responsible for Server Utilization Report Generation and Maintenance regular basis Responsible for supporting the Reports and maintaining Server Status in master List Should understand Virtualization/Citrix Environment and Farms Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast paced work environment. Good understanding in Ticket Management, Change Management Data Gathering ability and converting in to reports and dashboard. Handle Azure and on prem Brokered VDIs, end to end. Handle and manage the Citrix Environment, end to end. Handle Capacity management for Citrix servers Handle Change management and Knowledge management for Virtualization Responsible for generating/creating reports on SCCM and Tanium Experience in Installing, Configuring, troubleshooting and supporting XenDesktop 7 Experience on implementation and troubleshooting skills of Citrix NetScaler and XenApp/XenDesktop Proven ability implementing Best Practices, Optimization, Fine Tuning skills on citrix Infrastructure Responsible for PowerBi Dashboard and report scheduling Administering applications for User Access using Access Central/Service Now Responsible for creation on Application Packaging and deploying as per stakeholder s request. Manage and troubleshoot compliance of deployment. Manage the Citrix environment and related requests Ensure the Server Utilization report Generation and shared with respective stakeholders.

Qualitative Requirements: Educational Qualification: Graduate in any Discipline + M.B.A (Human Resource as Major). Preference: Male Female candidates. Minimum Experience: 1.5 - 3 Years. Working Days: 6 days a week with two Saturdays as holidays. Office Timings: 09:00 a.m. 06:00 p.m. (Willing to extend working hours in case of any unforeseen requirements urgent tasks). Key Job Responsibilities: The scope of responsibilities include the following: Ensuring proper upkeep and maintenance of Office, handling Administrative work such as Daily Attendance, Access Punch Miss Reports, Weekly Break Reports, Inventory Management, Demand Receipt of Consumables, Housekeeping & Vendor management, Records Management, Vendor Coordination for timely completion of requirements floated, Liaison with Building Management, Travel Bookings pertaining to Management Team, Vertical Heads etc., Receipt Handling of important clients during visit to the Company Offices.

Handling end-to-end recruitment process. Bridge management and employee relations by addressing demands, grievances, or other issues. Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization. Preferred Candidate Female Experience Minimum 2 years.

Manager on Duty Night (MOD) - Aveksha Hospital Blog Details Manager on Duty Night (MOD) Responsible for maintaining continuity of operations, addressing urgent issues, and ensuring patient safety, staff coordination, and adherence to hospital policies and standards during nighttime hours. Job Responsibilities: Serve as the highest-ranking administrator on-site during night shifts. Respond promptly to emergencies, critical incidents, and facility-related concerns. Provide leadership and support to clinical and non-clinical teams; assist with problem-solving and decision-making as needed. Handle urgent patient or family concerns, ensuring appropriate service recovery and documentation. Support patient admissions, discharges, and transfers, particularly in capacity management or bed utilization. Oversee and enforce hospital policies, regulatory requirements, and safety protocols (eg, fire, security, infection control). Job Specifications: bachelors degree , Healthcare Administration, or related field required. Excellent communication, interpersonal, and conflict resolution skills. Experience: Minimum of 3 5 years in a hospital leadership or supervisory role; night shift or MOD experience strongly preferred.

Step into the role of Technical Delivery Manager- Vice President where you will be responsible for overseeing the planning, execution, and delivery of data of large technical projects, programmes and capabilities initiatives, ensuring alignment with our strategic goals and objectives. This role requires you to have strong leadership, excellent communication skills, and the ability to manage cross-functional teams to deliver high-quality data products, the migration to advanced cloud technology and best in class customer outcomes as part of broader Barclays UK (BUK) Data Strategy. Priorities within CDAO (Chief Data & Analytics Office) are: Instantiating a modern, controlled and secure BUK data foundation on Group Enterprise Data Platform providing cloud data warehousing, machine learning analytics, predictive servicing and data led commerce capabilities. Instantiate next generation data capabilities for BUK - cloud data warehousing and virtualisation, control capabilities, PII pipelines, access control, and lineage. To be successful in this role, you should possess the following: Excellent organization, management, planning and e2e delivery skills, preferably within an agile, data-driven/digital environment. Expert level experience in Data warehousing and building large data platforms and migration. Expert leadership & team management skills. Should be able to manage Stakeholders at senior levels (Director, Managing Director, CIO). Management of the delivery, resource allocation and improvement of complex technical project capabilities across the bank using Agile/Scrum methodologies for planning, stand-ups, demos, retrospectives and the execution of sprints. Collaboration with software engineers, quality teams, product managers and other engineering teams to deliver high-quality products and features through the software project lifecycle aligned to the banks objectives, regulation and security policies. Additional skills include: Advanced influencing and negotiation skills. Knowledge and experience of cloud technology and industry leading data products. Manage timelines, demand/supply, budgets, and resources to ensure successful delivery of data products. Advanced budgeting, financial planning, demand and capacity management, prioritization. Strong analytical and problem-solving abilities. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as we'll as job-specific technical skills This role is based in our Pune office. Purpose of the role To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives. Accountabilities Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget. Mentor and support team members professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement. Evaluation and enhancement of engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity. Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development. Enforcement of technology standards, facilitate peer reviews, and implement robust testing practices to ensure the delivery of high-quality solutions. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.. If managing a team, they define jobs and responsibilities, planning for the department s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as we'll as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

Job Title: Engineer Career Level: C3 Introduction to role: Are you ready to disrupt an industry and change lives? Join a world-leading pharmaceutical company headquartered in the United Kingdom, operating in over 100 countries. As an Engineer, youll be part of a large infrastructure support and maintenance function that spans several continents. Your work will have a direct impact on patients, transforming our ability to develop life-changing medicines. We empower the business to perform at its peak, combining cutting-edge science with leading digital technology platforms and data. Accountabilities: As an Engineer, you will manage and deliver end-to-end Software Management activities to support the globally used AZ SoftwareStore. Youll demonstrate high-level competence in technical expertise of tools and processes, defining your own technical process for Technical review, Packaging, Quality Analysis, and Compatibility assessment. Responsibilities include liaising with the License management team for software license categorizations and with the Deployment team for Mass Deployment. Youll provide technical solutions for new project rollouts, coordinate support, and plan technical delivery for various projects. Take ownership of customer issues reported and see problems through to resolution with proficient knowledge. Perform RCA for problem determination and workaround resolution on major incidents using Lean methods. Follow ITIL standard processes to resolve incidents and problems. Create and maintain Knowledge base articles for known issues. Identify and implement service improvement plans on processes and tools wherever possible. Handle service requests and diagnose/fix P3 & P4 end-user related incidents. Essential Skills/Experience: Bachelor s degree or equivalent with 5 to 6 years Operational experience. Experience in managing Incidents, Problems, changes, and capacity management aspects. Demonstrated ability handling large number of incidents via any ITSM tool. Flexibility to work in shifts on a rotational basis covering Americas, EMEA, and ASIAPAC regions 24*7. An ability to work effectively in a matrix organization is essential. A self-starter with high levels of drive, energy, resilience, and a desire for professional excellence. Good communication. Good experience in Admin Studio and InstallShield required. Experience in scripting and fix PowerShell and VBScript. Experience in SCCM and fix installation failures. Experience/knowledge in Intune and MSIX. Desirable Skills/Experience: Diploma/Bachelor s degree. Multi years of work experience in Technical teams working in shifts. ITIL Certification and any one technical certification. Good Knowledge in AppV 5.x. Certified/Knowledge in ITIL process. Knowledge in Shopping tools like Flexera Software Store is an advantage. At AstraZeneca, we demonstrate technology to impact patients and ultimately save lives. As a purpose-led global organization, we push the boundaries of science to discover and develop life-changing medicines. Our work unlocks the potential of science by improving efficiencies and driving productivity through automation and data simplification. With investment behind us, theres no slowing us down as we drive cross-company change to disrupt the entire industry. Ready to make a meaningful impact? Apply now to join our team! 27-Jun-2025 03-Jul-2025

Job Title: Scheduler - Workforce Management (WFM) Department: WFM Job Summary: The Workforce Management Scheduler is responsible for optimizing staffing levels to meet service demands while ensuring compliance with company policies and regulations. This role involves analyzing claim volumes, forecasting and creating effective schedules for various teams to enhance productivity and efficiency. Key Responsibilities: Forecasting: Analyze historical data to forecast staffing needs and identify trends in call volumes, service requests and operational requirements. Scheduling: Develop and maintain efficient work schedules for staff based on forecasted demand, availability, and employee preferences. Real-time Monitoring: Monitor daily operations to ensure adherence to schedules and make adjustments as necessary to address unexpected changes in workload. Reporting: Generate and analyze reports on staffing metrics, performance, and service levels to provide insights and recommendations for improvement. Collaboration : Work closely with team leaders and managers to understand operational needs and provide staffing solutions that align with business objectives. Compliance: Ensure scheduling practices comply with company HR laws and company policies. Training: Assist in training new staff on scheduling processes and tools, and provide ongoing support to ensure understanding of policies and systems. Continuous Improvement: Identify opportunities for process improvements in workforce management and contribute to the development of best practices. Provide proactive recommendation to improve performance metrics. Qualifications: Bachelors degree in any discipline. Experience and Skill: 6 months and above experience in workforce management function, scheduling or a similar role. - Proficiency in workforce management software and tools. - Strong analytical skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and adapt to changing priorities. - Good hands on knowledge of MS Excel WFM Activities Historical data upload Prepare Employee list for schedule generation Addition or deletion of employees HR Import Send credentials to new employees Skill matrix upload Forecasting Capacity Planning/Compute Agents Generate Tasks Schedules – Planning Shift movements for RI and Domi Night Shift Creation Generate Schedules/Assign Processors Check Planning Harmonize Breaks Check Schedules for the month and make corrections/adjustments wherever required Publish Schedules and Reports Schedule Adherence (Daily Activity) Planed leave/Comp Off/Sick Leave approval/rejection (Daily activity) Swap approval/rejection (Daily activity) Interested candidates can share their resumes to neethu.k@mediassist.in

Handling end-to-end recruitment process. Bridge management and employee relations by addressing demands, grievances, or other issues. Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.

Key Job Responsibilities: The scope of responsibilities include the following: Ensuring proper upkeep and maintenance of Office, handling Administrative work such as Daily Attendance, Access Punch Miss Reports, Weekly Break Reports, Inventory Management, Demand Receipt of Consumables, Housekeeping & Vendor management, Records Management, Vendor Coordination for timely completion of requirements floated, Liaison with Building Management, Travel Bookings pertaining to Management Team, Vertical Heads etc.,

Who You ll Work With As the DF Assistant Manager/Manager, you will work closely with Arista s internal planning and logistics teams and the DF partner to ensure seamless operation of the Pick, Pack, and Ship (PPS) process. You will also collaborate with the customer support teams to address any shipment-related issues, and with global DF/IC managers during weekly and bi-weekly meetings to discuss operational performance and KPIs. What You ll Do Manage the End-to-End PPS Operation: Oversee the entire Pick, Pack, Ship (PPS) process, ensuring smooth and efficient daily operations with the DF partner. Drive Continuous Improvement: Partner with the DF team to implement continuous improvement strategies to increase process efficiency and performance. Monitor DF Partner Performance: Track and report on key performance metrics (KPIs) weekly and quarterly. Conduct Quarterly Business Reviews (QBR) to evaluate progress and resolve any performance issues. Packaging & Inventory Management: Ensure the DF partner has the right packaging materials and inventory levels to fulfill shipment orders. Regularly assess and manage inventory accuracy and work with the DF team to resolve any discrepancies. Repackaging Advice & Support: Provide guidance to the DF partner for any repackaging activities to ensure that all shipments meet company standards. Act as Escalation Point: Serve as the primary escalation point for any operational issues at the local DF site. Customer/Partner Issue Resolution: Address and resolve any shipment-related issues, ensuring that customers and partners are satisfied with the service. Collaborate with Arista Teams: Work with Arista s planning and logistics teams to ensure smooth operations and timely shipment delivery. ECO & QAN Compliance: Ensure DF partners promptly execute Engineering Change Orders (ECOs) and Quality Alert Notifications (QANs) as required. Surge Capacity Management: Ensure the DF partner is capable of handling surge capacity, especially during peak demand periods. Cycle Count & Inventory Accuracy: Perform onsite quarterly cycle counts and resolve any inventory discrepancies with the DF partner. Execute Netsuite Transactions: Process receiving and shipping transactions in Netsuite (NS) to maintain accurate inventory records. Reporting & Presentation: Prepare and present quarterly DF KPI performance reviews and QBR slides to management. Attend Key Meetings: Participate in evening weekly staff meetings and bi-weekly DF/IC meetings to discuss operational updates and performance improvements. Collaboration with: DF Partner Teams: Directly collaborate with DF partner teams to ensure smooth operations and resolve any performance or operational challenges. Arista Planning & Logistics Teams: Work with Aristas internal teams to manage logistics and support daily operational needs. Customer Service Teams: Address any shipment-related issues and collaborate on customer satisfaction matters. Global DF/IC Managers: Participate in regular calls and meetings with global teams to review operational performance and strategic direction Preferably a Bachelor s degree in Mechanical/Industrial Engineering, Operations Management, or a related field. At least 3 years of experience in managing contract manufacturers or working in an operational/engineering role within an

Lead and coordinate programs consisting of multiple projects. Ensure that all projects align with the company’s strategic goals, managing risks, timelines, and resources.

Implement and optimize SAP S/4HANA Human Resources solutions to streamline employee management processes. You will work on payroll, recruitment, and performance management configurations. Expertise in SAP S/4HANA HR modules is required.

Hiring for WFM - Work Force Management - Mumbai Location 3 to 5 Years Exp upto = 5 LPA 5+ to 8 Years Exp upto = 8 LPA Candidate should have core Exp into WFM - Work Force Management Should be ok with WFO Required Candidate profile WhatsApp resume to Saurabh - 9818385050 ( DONT CALL WHATSAPP ONLY ) & Mention WFM - Mumbai

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Knowledge and practical experience of EMC Storage SAN; NAS technologies and replication. Have a practical working knowledge EMC Unity;EMC Power store and Vplex ;EMC Isilon Storage Boxes with replication technologies. Provide performance tuning and troubleshooting of all DELL storage technologies. Performance analysis of the environment is mandatory requirement. In depth understanding about SAN fabrics and Host to SAN connectivity/Performance Management Configuration Management and Capacity Management Good working knowledge Fabric Switches Brocade/Directors/Enclosers. Need to have knowledge storage operations using ITIL Framework Incident Management Problem Management; Participate in Change release management Plan Implement routine normal complex changes Participate in CAB and TAB Raise change requests where required. Storage SME are responsible for Monitoring Incident and Change.Ability to lead escalations within Storage and cross platform. Primary Skills SAN Storage EMC Storage EMC Unity EMC Vplex PMAX Powerstore EMC ISILON Brocade Switches Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of "22.5 billion.

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. AI Developer -Product, Data & Technology - Tools India What youll do As an AI Developer, you will play a key role in building innovative AI-powered applications to solve complex business challenges. Your responsibilities will include: Developing AI-powered applications leveraging Large Language Models (LLMs), AI agents, Model Context Protocol (MCP), Agent-to-Agent (A2A) protocol. Development, testing, performance, security and user experience of AI applications from prototyping to production. Collaborating with cross-functional teams to integrate AI capabilities into existing applications and workflows. What you bring Bachelor s or Masters degree in Computer Science, Artificial Intelligence, or a related field. 6+ years of IT experience. Must have skills Excellent programming skills in Python Experience with developing AI-powered applications Large Language Models (e.g., OpenAI, Hugging Face, LangChain, LLaMA) Agentic AI concepts and protocols (Model Context Protocol, Agent-to-Agent protocol) Nice to have skills Machine Learning frameworks (e.g., TensorFlow, PyTorch, scikit-learn) Lifecycle management for AI models (training, validation, deployment, and monitoring) DevOps / AIOps practices Meet your team Product, Data & Technology - Tools India is responsible for defining, designing & developing applications that support product development at SAP. We are the team responsible for several innovative applications including: Hyperspace (SAP s official internal development platform) SAP Jira (SAP s official backlog management tool with over 100,000 end-users) Lucid Capacity (simplified capacity management for development) SAP Transformation Navigator (provides guidance to SAP customers on charting their path to an intelligent enterprise. Winner of the 2017 Hasso Plattner Award) AI Pair Programming with GitHub Copilot We aim for excellence in our work and prioritize developing strong professional relationships and having fun at work. With teams in Walldorf, Palo Alto, Sofia, Paris and Bangalore, we offer an open, collaborative and international environment for continuous learning and career development! Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 423243 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 423243 Posted Date: Jun 21, 2025 Work Area: Software-Design and Development Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10%

Req ID: 312655 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a SQL server, CORE - Systems Integration Specialist Advisor to join our team in Bengaluru, Karn taka (IN-KA), India (IN). 11 years of total experience 8+ years of relevant experience in managing MS SQL Servers and Azure SQL database and/or related infrastructure preferred Advanced experience on Always-On feature installation/configuration and troubleshooting 5+ years of experience in Windows Server Management Able to handle all SQL Database DBA related daily maintenance tasks. Good experience in Database and SQL Performance Tuning. Good experience on Windows Server patching and Mount points management Knowledge and experience on Databases Migration from On-premise to Azure Installing and Managing SQL Server all the versions Configuring and Administering Security /Policies/Resource Governing/MDW Managing Database Performance using MDW Implementation and Administration of across the Datacenters. Planning for Production Storage and Capacity Management. Hands on experience on Windows server issues, monitoring and troubleshooting. Creating databases from the ground up. Design, implement and operate database systems for performance and reliability. Administer production and development databases, ensuring maximum availability. Upgrade SQLServer from Legacy version to latest versions Applying Patches to SQL Server. Demonstrable experience of working effectively with Clients, Internal teams to resolve issues. Good knowledge in T-SQL scripting Trouble shooting and resolving database issues. Conforming to client compliances and expectations This role may entail after-hours support on an on-call basis. Good working experience all HA and DR solutions. Strong database troubleshooting and problem solving skills are required. Solid written and verbal communication skills. Strong time management skills

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY S AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Incident Mgmt. Experience5-8 Years.

Date 20 Jun 2025 Location: Bangalore, IN Company Alstom Req ID:488977 Purpose of the Job Alstom has deployed a standardized set of applications and processes globally to harmonize operations and ensure consistency across all regions. To maximize the value of these Core Model tools at every site, a dedicated teamSolution Adoptionwas established. The Solution Adoption team is responsible for designing and implementing a structured methodology, supported by governance frameworks and metrics. This approach enables objective measurement of solution and process adoption, and facilitates the definition of targeted improvement action plans. These plans are developed collaboratively and monitored closely with site, regional, and central stakeholders to ensure sustained impact and alignment. The Solution Adoption Analyst is part of the IS&T team and ensures the effective application of the methodology across initiatives and stakeholders. Key Responsibilities & Accountabilities Planning Organize activities with a focus on capacity management, deadlines, deliverables and stakeholders commitment. Follow-Up Ensure that participants frequently update actions plans with consistent and relevant information Reporting Report in a timely manner (specific governance) status by following standards Escalation Escalate difficulties when needed to address challenges promptly. Quality Ensure that the good quality of deliverable Process Ensure that the Process are followed Communication Communicate effectively with stakeholders, with a particular focus on end-user needs and feedback. A proactive mindset is essential across all responsibilities, with a strong emphasis on ownership, continuous improvement, and cross-functional collaboration. Education & Experiences Engineering degree (preferably in IT) Fluent in English 5+ years of experience in Project management or IS&T management Supporting and coordinating IS&T business processes Key Skills & Competencies Excellent communication and leadership Strong change management capabilities Confident delivering progress updates through clear, impactful PowerPoint presentations Creating and tracking action plans Anticipating next steps and potential issues Works autonomously in international settings Optional SAP ECC, Celonis, Power BI expertise will be a plus. You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

Job Description: Who We Are Saks Global is a combination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeply committed to helping luxury consumers discover the most sought-after established and emerging brands from around the world. Powered by data-driven technology and centered on the customer, Saks Global is on a mission to redefine the luxury shopping experience through highly personalized service, with greater opportunities for product discovery across all channels. Role Summary Assistant Manager, Buying Operations is responsible for overseeing the Sample Management & item setup process. The lead is responsible for driving process improvement & efficiency metrics development & implementation. They are also responsible for achieving topside sales plans, conversion goals, usability performance targets & corporate objectives. They will oversee teams focused on ensuring timely production of merchandise with accountability for complete & accurate turn in processes, product information & assortments. They will also drive ongoing efficiency & quality improvements. Key Qualifications Experience in the field of Item Setup in a multi-banner E-commerce retail environment 2+ years of experience in people management Monitor volumes & prioritize team s workload accordingly to meet timelines Create & develop solutions to streamline operations, improve consistency & increase efficiency of the team Develop training materials & product guides as needed Understand the multi-channel/banner aspect of the business & help manage that with Direct Reports Participates in long-term planning & resource allocation discussions - Manages forecasting & freelancer scheduling /budget Proficiency with merchandising systems (e.g., PIM, RFS) Technical aptitude with web-based tools & proficiency with Microsoft Office Suite Action & detail oriented, organized with ability to manage teams to execute within deadlines Demonstrate strong resource workload & capacity management skills & proven ability to manage multiple resources, priorities & a large volume of business Demonstrate ability to analyze & react to quality & performance metrics to drive quality & efficiencies within team Ability to select & develop a team of future leaders Exhibit ability to perform well, problem solve & brainstorm in a collaborative environment & inspire a strong sense of camaraderie, accountability, & high performance across teams Demonstrate sound business judgment, proven ability to influence others & strong decision making skills Must have a minimum of 5 years of experience in e-commerce businesses Role Description Develop strategies to scale, monitor & streamline the Vendor provided assets acquisition & product turn-in processes to ensure a consistent & even flow of products-to-turn-in across all categories / banners on a daily basis. Proactively work to improve the turn-in process through conducting regular strategic reviews of turn-in metrics & work with cross-functional partners to identify & implement opportunities to improve the accuracy, efficiency, & scalability of the turn-in process. Interface with Buying Organizations to prioritize item creation & PO entry to drive full price sales by providing clarity on merchant PO inputs through reporting. Manage inventory control & transfers to/from vendors & DCs. Oversee & drive the item set up process & improvements focusing on accuracy & consistent customer experience. Ensure timely live dates of products. Oversee team quality metrics & define ways to improve including but not limited to reducing NOS, improving time to site, increasing compliance & improving team quality metrics Provide thought leadership on process efficiency initiatives including daily publication, PIM, sample workflow management & cross-functional training. Drive & ensure continuous process efficiency & performance improvements across Sample Management teams. Apply best practices across categories / banners. Continue to review organizational structure to ensure accurate headcount to facilitate the continuing growth of the business Streamlining Sample Management workflow processes & leveraging best practices across teams, locations, banners Liaising with the buying offices on Lifecycle related priorities/issues Partnering with Asset Protection & DC teams for studio inventory management & aligning on all policies & procedures Lead, coach, and develop a team, ensuring high levels of engagement, performance, and collaboration. Set clear goals and performance expectations in alignment with business objectives. Conduct regular one-on-ones, performance reviews, and feedback sessions to support employee development. Promote a diverse, inclusive, and respectful work environment. Support workforce planning, recruitment, and onboarding efforts in collaboration with HR. Drive employee engagement through recognition, team-building, and clear communication. Your Life and Career at Saks Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Job Title: Business Analyst (GRC) Location: Chennai, Bangalore Experience: 10-15 Years Shift Timings: 9am to 6pm We are seeking a dynamic and detail-oriented Business Analyst with strong experience in Governance, Risk Compliance (GRC) systems and implementations. The ideal candidate will excel in requirement gathering , stakeholder communication , and translating business needs into actionable user stories . Hands-on exposure to Change and Capacity Management processes and proficiency with Azure DevOps (ADO) is essential. Required Skills Qualifications: Proven Business Analyst experience (5+ years), particularly in GRC, Risk, or Compliance environments. Strong experience in requirements elicitation, documentation, and stakeholder management . Hands-on experience in GRC systems implementation and integration . Familiarity with Change Management and Capacity Planning processes. Proficiency in Azure DevOps (ADO) for backlog and sprint management. Strong communication, problem-solving, and analytical thinking skills. Ability to work independently and manage multiple priorities in a fast-paced environment.

Job Description Title: Capacity Controller - Sr Associate A. Job Purpose To manage and optimize cargo capacity across Air India s fleet, ensuring effective utilization aligned with commercial objectives and operational efficiency. To coordinate actively with sales, marketing, and operational teams to align cargo capacity with market demand and maximize revenue generation. B. Key Accountabilities Demand Analysis and Capacity Planning Monitor and analyze cargo demand trends, market conditions, and customer requirements to optimize cargo capacity and address potential constraints. Cross-functional Coordination Work closely with sales, marketing, and revenue management teams to align cargo capacity with booking trends, promotional activities, and revenue strategies. Operational Efficiency Implement capacity control measures that maximize revenue and minimize costs, ensuring optimal utilization of available cargo space. Compliance and Safety Ensure all cargo operations adhere to regulatory requirements, safety standards, and operational procedures. Reporting and Process Improvement Generate reports on cargo capacity utilization and performance, identify process improvements, and participate in projects to enhance capacity management systems. C. Skills Required for the role Advanced Analytical Skills Stakeholder Management Strategic Planning Problem Solving Effective Communication Skills Relationship Building Abilities D. Key Interfaces Internal Interfaces Pricing and Revenue Management Collaborate to integrate capacity planning with pricing and revenue strategies. Sales and Marketing Coordinate efforts to align capacity with market demand and promotional activities. Operations and Inventory Management Liaise with operational teams to ensure cargo handling processes are efficient and compliant. Work in conjunction with inventory management to oversee daily cargo capacity planning. External Interfaces Regulatory Bodies Ensure compliance with aviation regulations and operational standards. E. Educational and Experience Requirements Minimum Education Requirement Bachelor s degree in an analytical discipline such as Business, or a relevant field. Minimum Requirement Desired Experience 4-5 years of experience in aviation industry with focus on cargo capacity and load planning processes. 4+ years of experience with a deeper involvement in capacity planning, cargo operations, and team collaboration within the aviation or logistics sectors.

Job description Omega Healthcare - Assurance Staff Experience Management As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols. The opportunity Were looking for candidates with knowledge and capability in terms of managing resources / manpower using different resource management and deployment tools within Omega GDS Assurance. Your key responsibilities Timely updation of resource schedules on scheduling tools (ARMS/Retain) Timely review and resolution of scheduling conflicts. Proactive review of resource availability /resource requirements. Mailbox management and fulfilling the scheduling requests coming through mails in defined TAT. Optimization of resource utilization through effective schedule management. Basic reporting and analysis. Skills and attributes for success Good verbal and written communication skills. Basic knowledge of MS Excel. Excellent teaming and interpersonal skills. Positive attitude and ability to excel under tight timelines. To qualify for the role, you must have Graduates with 1-3 years of relevant resource management/workforce management / exposure in General Operations with strong acumen in resource management preferred. Ideally, you’ll also have Basis knowledge on MS – Excel Ms - Office Interest in business and commerciality. What we look for A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide. Opportunity to work with Omega's GDS Assurance practices globally with leading businesses across a range of industries

About Citco: The market leader. The premier provider. The best in the business. At Citco, we ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About the Team & Business Line: Fund Administration is Citco s core business, and our alternative asset and accounting service is one of the industry s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. About You: Bachelors or Master s Degree in Finance Overall 10 years experience with 6 to 8 years of core experience of managing Transition/Migration of business processes from client/onshore to offshore and outsourced delivery center Experience in fund administration transition, is desirable Project Management Certification (PMP or Prince II), is a plus Ability to travel extensively on business requirement, as required Should be willing to relocate or work out of different global delivery locations, as required Our Benefits Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection. Your Role: Manage end-to-end transition execution to include planning and management (including escalations and issues/risk management) Effectively manage pipeline tracking for near shore or offshored global delivery location (GDC). Plan and manage due diligence or assessment study to identify scope of activities to be transitioned. Identify resource and infrastructural requirements and resource capacity for specific GDC to support seamless capacity management. Independently manage due diligence visit and capture as-is process scope, raise project risks and track towards solution Liaise with internal and external - client stakeholders to effectively manage execution of transition within stipulated scope, cost and timelines. Own completion of all tollgate deliverables Maintain action, issue, risk log and keep everyone updated about latest status Identify key risks, mitigation plan and owners, categorize and prioritize and agree on mitigation/action plan Enhanced financial savviness to analyze financial impacts and consequences in the projects and ways to mitigate Collaborate and Influence Action: Tenacity, Bias for Action and Influencing Decisions towards Optimum Resolution Participate in operations meetings to understand and document current state (as-is) operational processes and new (to-be) business solutions Engage and Communicate: Engage Right stakeholders to Identify risk, Create effective resolution and Proactively Communicate Schedule periodic project status review and governance calls and prepare status reports and roll out in a timely manner Identifies and manages change against the transition scope, Timeline and budget Effectively manage, coordinate and conduct meetings/conference calls

Summary As a Senior Specialist Engineer will operate and support Novartis IP Telephony & MS Teams Telephony globally. Will drive standard global solutions in telephony, telecommunications & Contact Centre including all corporate telephony services while continuously improving service quality. About the Role Major accountabilities: Supervises service provider operation of a MS Teams telephony, Global AudioCodes Session border controller infrastructure & Cisco Unified Communications Manager clusters supporting several countries globally Understands MS Teams & IP Telephony, telecom, and Cisco IPT services including their components and processes, and serves as an expert of processes that enable or support the service. Ensures that the current and future service level requirements and procedures are identified, understood and documented appropriately (in SLA and service documents). Ensures effective monitoring, performance and continuous improvement of the service. Reviews and assesses service gaps and addresses gaps/risks where identified. Shared responsibility across MS Teams telephony & Cisco IPT service management for service records and documents (SOPs, Work Instructions, Service Operations Manual, etc). Liaises with the appropriate process owners throughout the service management lifecycle. Reviews, assesses and approves or rejects Changes to evaluate their impact on service quality. Ensures evaluation of changes relating to configuration items within the scope of the service. Good understanding of Water fall & SDLC model including HLCCD for Documentation. Ensures that the relevant people and teams from underpinning IT Services are engaged in the delivery and support of the service. Ensures that service level reports are produced for the service and that breaches of service level targets are highlighted, investigated and acted upon. Accepts complaints and escalates (where necessary) to reach resolution. Identifies opportunities for continues improvement for the service, delivers improvement plan and manages/coordinates them. Reviews and acts based on KPI reporting. Key performance indicators: Trained according to SOPs Continuous uptime of business telephony services Service request time to resolution Capacity management in line with forecasted demand. Incidents and resolution rate based on mean time to resolve by incident type KPIs on key ITSM processes maintained within desired levels. Demand management is supported within agreed SLAs for IP Telephony. Minimum Requirements: Work Experience: At least 8 years of working experience in MS Teams and Cisco call manager IP Telephony, network operations, or telecom Working experience with a range of network and UCC Tools, platforms, business Intelligence solutions, best practices for Service Management such as ITIL v3 Working experience with implementation of new processes or methodologies in complex organizations Skills: SKILLS/JOB RELATED KNOWLEDGE Microsoft Teams telephony and associated endpoints Audiocodes infrastructure for IP telephony Cisco Unified Communications Manager and full stack Cisco network infrastructure and telecom carrier products PSTN/telecom carrier services Demonstrated ability to manage geographically or functionally dispersed teams Understands the ITSM Tool stack, such as the required or underpinning IT Services and their service components. Excellent negotiating skills. Good understanding of business processes and objectives. Good understanding of Water fall & SDLC model including HLCCD for Documentation. Risk Management. Vendor Management. Languages : English. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally: