Business Ops Manager

As a Business Operations Manager at Avaali in Bangalore, India, you will be responsible for managing and overseeing the company's business operations. Reporting directly to the Director of Business Operations, you will leverage your 9 years of experience, particularly in B2B technology solutions companies, to develop and execute strategic plans. Your role will involve collaborating with internal stakeholders from sales, delivery, solution engineering, and finance teams to streamline the company's operations effectively. Your primary responsibilities will include working closely with sales and delivery teams to drive forecasts, engaging with finance, delivery teams, and customers to ensure timely timesheet approvals and project documentation for billing purposes, identifying risks proactively and implementing mitigation plans, and ensuring the timely completion of customer onboarding processes. You will also be involved in negotiation cycles with customers, contract discussions, PO tracking, milestone billing achievements, and providing management with timely operational performance reports. The ideal candidate for this critical position should be a highly organized professional with exceptional analytical, communication, and interpersonal skills. You must possess strong problem-solving abilities, a deep understanding of tech B2B business, and expertise in pricing, discounting, and contracting processes. Your role will require you to work both independently and collaboratively as part of a team to achieve operational excellence. At Avaali, you can expect a high degree of autonomy and control in executing your responsibilities. We provide significant opportunities for career advancement and growth, engaging senior audiences in customer organizations to drive business transformation through emerging technologies. Our commitment to job stability is reflected in the long tenure of many employees, with several having been with us for over 5 years. This is a full-time position based in Bangalore within the Technology department at Avaali.,