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3.0 - 8.0 years
5 - 9 Lacs
Hyderabad
Work from Office
The mission of the Abuse prevention program is to provide the highest bar of customer experience, protect the brand and reputation of Amazon and Selling Partner businesses while maintaining profitability We consider customers who repeatedly violate Amazon policies as abusive As a program manager, you will have the opportunity to lead highly impactful programs and engage not only with cross-functional teams within Amazon, but also directly with Selling partners, to implement your program strategy and drive execution You will collaborate with various business and engineering teams to drive program planning You will make business cases for project prioritization and investment You will also assess risks, anticipate bottlenecks, make tradeoffs, balance the business needs versus execution speed and inspire risk-taking behavior to maximize business benefit If you enjoy solving problems in a dynamic environment and influencing business and technical leaders with your creative solutions, we want to talk to you Drive product and program planning to reduce Returns abuse Have the ability to work independently in a broad array of environments Manage cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders Collaborate with product, design, business, and engineering on roadmap prioritization Build cross-team mechanisms for communicating program priorities and receiving input from senior leaders Articulate program goals, desired outcomes, risks/issues, and mitigation plan clearly Support and enhance existing products with thoughtful and measurable impact Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules
Posted 21 hours ago
3.0 - 8.0 years
20 - 25 Lacs
Thane
Work from Office
We are seeking a senior leader to join our team responsible for managing ACES programs for our Fulfillment Centers in a fast-paced, dynamic work environment ACES Leader leads a group of site managers focused on supporting Fulfillment Centers (FCs) improvements made on behalf of Amazon customers, to drive standardization efforts, act as liaisons with other departments, provide process skills to the FCs, support FC launches, support FC Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the FCs Skills The ACES Leader's mission is to help FCs succeed in scaling operations whilst meeting performance commitments through working hard and smart to strengthen standardization, by developing process improvement leaders with dive-deep process skills, by running and coordinating the top business efforts/projects and by supporting mechanisms generating a daily Kaizen culture of continuous root cause elimination, such as implementing improvements resulting from abnormalities identified in standard work initiatives The successful candidate: Is smart, hard-working and creative person who loves business, loves solving difficult problems and loves getting it done Can think big and develop new ideas, simultaneously good at nurturing new ideas and applying high standards to weed out those that are least valuable Is comfortable collaborating and influencing team members, working with development teams and other business groups, and presenting projects to senior leadership on a regular basis Has the ability to partner to build and execute on new initiatives and roadmaps each year Will compile, manage and report on weekly project metrics and be responsible for leading many high profile meetings to align on project requirements Build relationships and identify with stakeholders across the organization Has the technical aptitude to quickly grasp complex technical issues and communicate directly with technical teams Possesses or can quickly learn fulfillment center operational skills to identify and implement solutions that scale with our scale Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules
Posted 21 hours ago
3.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
The IN Accounting Engineering team is responsible for building relevant systems & workflows that automates & simplifies the booking of Financial / Accounting events from all Amazon India business launches Typically the scope of Financial / Account event starts post the collection of money from transactions on / for Amazon All systems that handles the collected money and account them at Amazon Internally will be part of the teams scope (in the long term) The goal of the team would be to minimize the quantum of time needed for handling Financial / Accounting events from each Amazon India business launches, to the least extent possible The team is looking for a passionate, result-oriented and operationally focused Program Manager (Finance) to support the fast evolving Financial Accounting eco-system for Amazon India You will have enormous opportunity to work with multiple, complex systems, analyzing and identifying common patterns and driving the teams towards resolution to have a positive customer experience Some of the Key Job Functions Work with business senior managers and PM in review BRD before finalizing Financial Bar raiser Driving accounting discussion, be face of Business/Tech Review the ARD once submitted by APO chalk out the next steps for tech teams and plans for execution Work with TPM & Flash managers for placement of the project in the tech roadmap Hand over the project to TPM While the Tech teams are working on the project execution (coding), work with TPM/FLASH in helping them understand the business and accounting usecases so that SDs clearly understands their deliverables Work with TPM on onboarding the changes on Flash systems V2 (this is the future state expected to reduce the efforts mentioned in point above) Drive Tech debt Project: Deep dive / identify / document the existing business usecases and map them with the accounting usecases Identify the scope / opportunity to standardize such usecases (move existing processes to V2 model) India Program Management: Delivering aggressive project deliverables while being a controllership gate keeper for Business tech Prioritization: Work with India Finance leadership to ensure the right accounting impacted project prioritization & adherence for proper India launch Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules
Posted 21 hours ago
1.0 - 4.0 years
2 - 3 Lacs
Kochi
Work from Office
Key Roles: Customer Satisfaction & Complaint Management Proactively improve satisfaction levels of previously dissatisfied customers. Efficiently and professionally manage customer complaints ensuring timely resolution. Monitor and ensure closure of complaints within defined SLAs. Performance & Compliance Ensure 100% on-time pickups and deliveries by optimizing route planning and execution. Prepare and review delivery TAT reports to track delays from pickup to delivery completion. Enhance delivery norms especially for high-value shipments to improve stack integrity and minimize damages. Regularly assess operations to reduce delivery rejections or returns due to process or packaging deficiencies. Operational Optimization Benchmark resource deployment and cost efficiency against industry standards. Maximize asset utilization through effective LCV and manpower planning. Maintain zero process deviations across all logistics nodes. People and Role Alignment Clarify and define responsibilities for each team member to ensure role clarity. Promote a results-driven culture by aligning daily operations with organizational goals. Conduct weekly team meetings to monitor KPIs, resolve challenges, and track employee performance. Strategic Alignment & Reporting Ensure operations are aligned with the companys strategic goals and SLAs. Improve regulatory compliance and risk management practices. Deliver accurate and timely MIS reports, highlighting deviations, corrective actions, and trends. Core Responsibilities: Daily Pickup & Delivery Execution Plan and execute daily vehicle movement and route scheduling to ensure on-time pickups and deliveries per SLA. Operations Monitoring (Inbound & Outbound) Track and report daily operational performance; coordinate closely with DC and field teams for smooth processing. MIS & Reporting Collect and validate daily operational reports and escalate anomalies to management. Inventory Oversight Maintain zero pending loads; all inward shipments must be dispatched as per cutoff timelines. Ensure strict adherence to shipment routing SOPs. Team Coordination & Goal Setting Clearly define responsibilities for team members and align efforts to business objectives. Foster accountability and keep the team focused on operational results, not just activities. SLA & Compliance Improvement Drive improvements in service delivery benchmarks and internal compliance metrics through consistent monitoring and support.
Posted 21 hours ago
10.0 - 15.0 years
35 - 40 Lacs
Bengaluru
Work from Office
Description: We are looking for a highly skilled and experienced Over-the-Top (OTT) Subject Matter Expert (SME) to join our dynamic team. In this role, the OTT SME will provide strategic and technical leadership across all facets of our OTT video platform, ensuring the reliable and high-quality delivery of content to our audience. The ideal candidate will have deep expertise in OTT technologies, a strong grasp of industry trends, and a proven ability to apply best practices to drive platform performance and innovation. Requirements: Bachelor’s degree in Computer Science, Engineering, or a related field. 7+ years of hands-on experience in OTT video streaming, with in-depth knowledge of OTT technologies, platforms, and workflows. Proven experience across both frontend and backend OTT ecosystems. Strong understanding of video encoding, transcoding, packaging, and delivery formats (e.g., HLS, DASH, CMAF). Proficiency with OTT video players and SDKs (e.g., JW Player, THEOplayer, ExoPlayer). Experience with cloud-based video streaming services (e.g., AWS Media Services, Azure Media Services, Google Cloud Media CDN). Solid understanding of content delivery networks (CDNs) and streaming protocols. Experience with digital rights management (DRM) technologies such as Widevine, PlayReady, and FairPlay. Knowledge of video advertising integration, tracking, and monitoring. Hands-on experience developing video applications for mobile platforms, browsers, set-top boxes (STBs), and Smart TVs. Strong knowledge of OTT backend systems, including CMS, CDN, billing, ingestion, personalization, and user management. Familiarity with digital content rights, licensing, and restrictions management. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex streaming and platform issues. Strong verbal and written communication skills, with the ability to work effectively across cross-functional teams. Self-motivated with the ability to manage multiple priorities and projects independently. Job Responsibilities: Act as the primary Subject Matter Expert (SME) or Architect for OTT technologies, platforms, and industry trends. Provide expert technical guidance and support to cross-functional teams, including engineering, product management, and operations. Design, implement, and optimize end-to-end OTT video workflows, encompassing encoding, transcoding, packaging, and content delivery. Troubleshoot and resolve complex technical issues related to OTT video streaming and platform performance. Evaluate emerging OTT technologies and make strategic recommendations to enhance platform scalability, reliability, and user experience. Develop and maintain comprehensive technical documentation, including architecture diagrams, specifications, and standard operating procedures. Monitor OTT platform performance, identify bottlenecks or inefficiencies, and drive continuous improvement initiatives. Stay current with evolving industry standards, protocols (e.g., HLS, DASH), and best practices in OTT streaming. Collaborate with third-party vendors and technology partners to integrate new services and innovations into the platform. Contribute to the development of product roadmaps and long-term strategic planning for OTT initiatives. What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!
Posted 22 hours ago
0.0 - 1.0 years
1 - 2 Lacs
Pune
Work from Office
We are looking for a reliable and hardworking Office Boy / Delivery Boy to join our team. The ideal candidate will be responsible for handling day-to-day office support tasks and local deliveries. Role & responsibilities: Delivery management Shipment tracking Material pickup / drop at customer location Material mangement Office work / cleaning Onsite delivery Customer co-ordination & satisfaction Preferred candidate profile: Two wheeler is must Responsible, punctual, and trustworthy Travel allowance will be provided Basic understanding of routes and locations Prior experience preferred but not necessary
Posted 1 day ago
0.0 - 4.0 years
0 - 0 Lacs
ahmedabad
On-site
Job Summary: We are looking for a dynamic and proactive Quick Commerce Executive to manage and grow our presence across leading quick commerce platforms such as Blinkit, Swiggy Instamart, Zepto, BigBasket, and others. The ideal candidate will be responsible for onboarding products, managing listings, coordinating with vendors, ensuring brand visibility, optimizing assortments, and driving sales performance. Key Responsibilities: 1. Product Onboarding && Listing Management End-to-end onboarding of new SKUs on quick commerce platforms (Blinkit, Instamart, Zepto, etc.). Coordinate with internal teams (supply chain, product, packaging) to ensure product readiness for listing. Ensure correct and appealing listing of products with optimized titles, descriptions, images, pricing, and keywords. Update and maintain accurate product information, including price changes, out-of-stock alerts, and promotional offers. 2. Vendor Coordination && Relationship Management Act as a single point of contact between the brand and platform category teams or account managers. Collaborate with external vendors to ensure timely product availability, stock replenishment, and compliance. Resolve any issues related to supply, returns, payment reconciliation, or platform discrepancies. 3. Sales & Performance Optimization Analyze sales reports and dashboards across platforms to track product performance. Plan and implement platform-specific marketing and visibility campaigns (sponsored ads, banners, offers). Coordinate with internal marketing teams to execute brand campaigns tailored for quick commerce platforms. Recommend pricing strategies and promotional plans to boost conversion and visibility. 4. Platform Relationship Management Build and nurture strong relationships with category managers and teams at Blinkit, Swiggy Instamart, Zepto, and others. Leverage platform-led promotional calendars and campaigns to gain visibility and drive sales. Attend regular platform reviews and provide updates on product performance and action plans. 5. Operational & Reporting Tasks Monitor inventory levels and coordinate with supply chain to avoid stockouts or overstocking. Prepare and maintain detailed MIS, sales performance, platform health reports, and promotional ROI analyses. Troubleshoot listing or visibility issues in real-time and coordinate with relevant platform contacts. Skills: Strong communication && negotiation skills. Analytical mindset with Excel proficiency. Understanding of digital marketing principles and pricing strategies. Ability to multitask and work in a fast-paced environment. Knowledge of cataloguing, listing tools, and inventory management. Preferred Qualifications: Experience working with FMCG, D2C, or consumer brands. Prior exposure to vendor management, merchandising, and ecommerce promotions. Familiarity with seller/vendor dashboards of platforms like Blinkit or Zepto. Key Performance Indicators (KPIs): Number of products successfully onboarded across platforms. Growth in sales volume and revenue across quick commerce platforms. Platform listing accuracy and compliance. ROI on platform-specific marketing campaigns. Vendor and platform relationship health.
Posted 1 day ago
0.0 - 2.0 years
1 - 2 Lacs
Jaipur
Work from Office
Responsibilities: Follow GPS route for efficient delivery Maintain clean bike appearance & safety standards Meet daily delivery targets on time Collect orders from store, deliver to customers promptly
Posted 1 day ago
6.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
The Manager Training and L&D position at Sigachi is a crucial role responsible for overseeing the planning, execution, and monitoring of training activities within the organization. Sigachi, a prominent player in the manufacturing of Excipients for Pharma, Nutra, and food industries, has established itself as a global supplier with a reputation for quality and innovation. In this role, you will be tasked with conducting Training Gap Analysis to identify the training needs for different roles, creating career-aligned learning paths, and designing and delivering training programs through various mediums such as classroom, online, and virtual platforms. Your responsibilities will include ensuring compliance with mandatory regulations, developing soft skills, behavioral training, and leadership programs. It is essential to champion Sigachi's endeavor to become a Learning Organization by fostering a culture of continuous learning and development. To excel in this position, you must possess a minimum of 10-15 years of overall work experience, with at least 6-8 years in leading Training and L&D activities. Candidates with a background in Training companies and an MBA in HR from a reputable institute will be given preference. Proficiency in English, Hindi, and Telugu communication is vital, along with hands-on experience in utilizing Learning Management Systems to enhance the quality of learning experiences. The ideal candidate should exhibit high energy, creativity, a learning mindset, and a strong orientation towards achieving results. Moreover, the ability to energize teams, prioritize quality outcomes, and demonstrate a people-centric approach is essential. A willingness to work in a six-day work environment and travel to Sigachi's factory locations as needed is a requirement for this role. If you are passionate about driving organizational learning and development initiatives, possess excellent communication skills, and have a track record of delivering impactful training programs, we invite you to join Sigachi as the Manager Training and L&D. This role, reporting to the SVP of HR, is based at the corporate office in Hyderabad, offering an exciting opportunity to contribute to Sigachi's journey towards excellence.,
Posted 2 days ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
The role requires you to have proven abilities in driving technical or process change across an organization. Your success will be demonstrated through influencing and building relationships strategically across operations, stakeholders, and the enterprise. You should have a track record of clear and concise oral and written communication at all levels of an organization. Your skills should include analyzing business and technical requirements, identifying key goals, and defining a strategy and roadmap to achieve those goals. As an ideal candidate, you should be skilled in architectural design for application and data-centric solutions, as well as in migrating on-premise applications and data into the public cloud. Your success will be measured by your ability to drive solutions that integrate with external parties and by coaching and leading diverse application and data engineering teams towards defined goals and objectives. You should thrive in fast-paced environments, with the flexibility to handle rapidly changing scenarios. In terms of technical skills, you should be proficient in Java/Spring Boot application development, Data Engineering/Data Warehousing, ETL/Data pipelining, Typescript/Angular/Frontend development, cloud-based development and delivery, resiliency-based patterns and practices, service development and integration, event and command messaging, SQL and NoSQL data storage, and contract-driven service development. Furthermore, you should have the ability to lead and manage senior technical individual contributors and management staff, fostering open communications across various organizational levels. Motivating direct and indirect reports to deliver superior results and providing functional and directional guidance to staff are crucial aspects of this role. Your strong communication skills will enable you to interact effectively across multiple organizational levels and assume a lead role in setting the direction for large or complex projects. Your ability to think clearly and utilize sound judgment will be essential for success in this position.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
west bengal
On-site
The Regional Trainer will be responsible for designing, delivering, and evaluating training programs to enhance the skills and knowledge of employees within a specific geographical region. You should have a passion for learning and development, excellent presentation skills, and the ability to adapt training strategies to meet the diverse needs of a regional workforce. Collaborate with the rest of the training team and regional management to identify training needs and goals. Design and develop training programs that align with organizational objectives and regional requirements. Conduct engaging and effective training sessions for employees at various levels. Utilize a variety of training methods and technologies to accommodate different learning styles. Facilitate onboarding & training sessions for new hires, agents (Solar energy promoters, technicians & Collection Officers), and partners ensuring a smooth transition into the company culture and processes. Provide orientation training on company policies, procedures, and values for the agents, work with the regional teams to grow the number of agents & experience centers in a region. Organize workshops to enhance specific skills required for job roles within the region. Tailor training content to address regional challenges and industry trends. Assess the effectiveness of training programs through participant feedback, evaluations, and performance metrics. Implement improvements based on feedback and changing business needs. Work closely with regional managers to understand specific training requirements and align programs with business objectives. Build strong relationships with department heads to ensure training initiatives support departmental goals. Create and maintain training materials, manuals, and documentation. Keep training materials up to date with the latest industry standards and company policies. Stay informed about regional regulations and compliance requirements relevant to training and development. Ensure training programs adhere to legal and regulatory standards. Bachelor's degree in Education, Human Resources, Business, or a related field. Proven experience as a trainer, preferably in a regional or multi-location capacity for at least 2 years. Excellent presentation and communication skills. Strong organizational and project management abilities. Ability to travel within the assigned region as needed. Proficiency in learning management systems and training software. Certifications in training and development are a plus. Proficient in using platforms for delivering and tracking training programs. Experienced in utilizing Microsoft Teams, and Zoom for online training sessions, facilitating interactive discussions, and managing participant engagement. Skilled in creating and formatting training manuals, guides, and documentation. Proficient in data analysis, tracking training metrics, and generating reports to evaluate program effectiveness. Expert in designing engaging presentations to enhance training sessions, incorporating visuals and interactive elements. Experienced in collaborative document creation and editing for training materials. Proficient in managing data, creating training schedules, and tracking participant progress. Skilled in developing dynamic presentations for both in-person and online training environments. Must be resident within the specified region.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You will be responsible for designing and developing Debug IPs focusing on CoreSight IP design. Your role will involve ensuring that the Debug IPs meet the required specifications and performance standards. You will utilize your expertise in RTL design using Verilog and/or SystemVerilog for complex SoC development. Additionally, you will apply your knowledge of Arm-based designs and/or Arm System Architectures to develop and optimize IPs. Collaboration with cross-functional teams, SoC integration & Architecture teams is essential to ensure successful IP delivery within specified timelines. Implementing rigorous verification processes to ensure that the IPs meet all functional and performance requirements is a key aspect of the role. To qualify for this position, you should hold a Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field. Proven experience in RTL design for complex SoC development using Verilog and/or SystemVerilog is required. A strong understanding of Arm-based designs and/or Arm System Architectures is essential. Proficiency in IP design, verification, and delivery, with a focus on Debug IPs, is also a key requirement. Excellent communication and collaboration skills are necessary to effectively work with cross-functional teams. Preferred skills for this role include experience with CoreSight based Debug IP design and strong problem-solving and analytical skills.,
Posted 3 days ago
15.0 - 24.0 years
35 - 60 Lacs
Pune, Chennai, Bengaluru
Work from Office
We are looking for a self-driven, success-oriented, and inspiring leader for the position of Practice Delivery Leader (PDL) for SAP practice. The leader will manage SAP accounts/engagements and be responsible for executing delivery across multiple accounts, ensuring customer success, profitable growth, employee satisfaction, capability building, and innovations by leveraging the ecosystem. Key Responsibilities: - Manage delivery of SAP complex and large programs/accounts of size 800+ FTEs and revenue of $140+ Mn. - Manage C-level customer relationships and identify growth opportunities. - Conduct regular delivery cadence with customer/internal stakeholders to prevent schedule/cost overruns proactively and implement best delivery practices. - Ensure Y-o-Y 15% profitable growth and meet operating margins target. - Drive forecasting and fulfilment for the accounts from both confirmed opportunities as well as the opportunities in the pipeline. - Enable/implement value-added services and solutions to customers in line with s offerings. - Understand delivery operational parameters and align them to organization norms. - Understand customer vision and proactively build solutions to manage sustained growth. - Drive delivery-led growth by scoping/farming new opportunities within the accounts proactively. - Align with client partners to build winning solutions and deliver. Key Skills: - Total experience of 17+ years in SAP space with at least 5+ years as a Delivery Leader/PDL. - Experience in SAP Implementation, Rollout, and AMS programs with different SDLCs and engagement levels. - Knowledge of Estimation techniques and Quality parameters. - Client Centricity, Execution Excellence, Collaborative Working, Nurturing People, Passion for Results, Strategic Perspective, Stakeholder Management, Managing Complexity, Problem Solving & Decision Making.
Posted 3 days ago
16.0 - 22.0 years
45 - 60 Lacs
Hyderabad, Bengaluru
Work from Office
Responsible for : Manage the Salesforce portfolio and scale the business and team Mentor Salesforce Development Team, Program & Project Managers Drive global business and technology re-engineering CRM Initiatives with the Salesforce platform, and manage CRM Initiatives. Drive Customer Success Strategies Drive Salesforce Strategies - Salesforce Platform Architecture, Environment Strategies, Enterprise SSO Strategy. Strong Operational Expertise in project management, agile sprint delivery cycles, program management and budget management, team performance reviews, vendor negotiations, etc. Experience working with Mid-large scale global teams Management of P&L of the delivery includes - resource management, managing the margins, estimations and with overall responsibility of business risk assessment for actions taken. Manage relationships with clients and seek both short and long-term new business opportunities. Ensuring continuous performance improvement in all areas of the delivery. Solution Design, Technical Architecture, Engagement Management Be accountable for the successful implementation and integration of Salesforce solutions to achieve or exceed client objectives Develops and maintains senior technical client relationships Drive mitigation of key account/project technical risks and issues Provide guidance to the project team and timely conduct and monitor performance management, particularly for architects and technical leads Reviews Statements of Work (SoW), be proactive, provide appropriate internal execution status communication and handle escalation Establish and document standards and best practices for technical services, such as design templates; code standards; deployment processes; migration, implementation and integration planning Pre-Sales, Engagement Scope & Estimation Lead prospect discovery sessions to identify high-level business opportunities and requirements Creates architectural diagrams and documentation to convey proposed solutions Estimate the level of effort, schedules and resources needed to implement the solution Hiring, Building and Developing Technical Team Forecast Salesforce resource requirements Help build Salesforce COE. Coordinates with various vertical business units (IBU) and global sales teams to drive the overall competency growth as per market needs, and future market focus and help define workable Go to Market (GTM) focus. Help drive business from ongoing clients and help win new clients. Actively support sales opportunities by leveraging solutions, offerings and services and translate them into strong value propositions for clients and help win most deals.
Posted 3 days ago
8.0 - 15.0 years
15 - 19 Lacs
Mumbai
Work from Office
If you are a risk-taker, innovator, and fearlessproblem solver who loves solving challenges of data security, then this is theplace for you! A sneak peek intothe role: TheCloud Operations Manager is responsible for leading the CloudOps team andensuring 24x7 operational stability, security, and scalability of the AWS cloudinfrastructure. This role combines hands-on technical expertise with strongleadership to ensure efficient service delivery, cost optimization, operationalimprovements, and cross-functional collaboration across cloud-based platforms.The incumbent will drive process automation, continuous improvement, andeffective incident management while mentoring the team to achieve operationalexcellence. Here's what youwill get to explore: Lead the CloudOps team to manage the 24/7 service delivery operations, as well as plan and execute improvement projects. Own and evolve the AWS cloud infrastructureincluding provisioning, configuration management, cost optimization, security and scaling. Staff scheduling and planning to ensure 24x7x365 on-call coverage for cloud operations. Lead and develop/mentoring team members. Ensuring all business-as-usual activities happen with as little friction as possible, without harming platform's overall availability and stability. Develop and implement processes, systems, and technology to support and enhance the cloud support function, including workflow and incident management. Work closely with Support and Engineering teams to resolve production and POC environment issues. Facilitate the resolution of issues and escalate to relevant teams as needed. Promote a hands-on and automation-first culture, actively identifying opportunities to reduce toil through scripting, IaC and DevOps tools. Take ownership of complex incidents, perform deep AWS-level troubleshooting, and drive root cause analysis (RCA) and remediation. We can see thenext Entrepreneur At Seclore if you Are tech agnostic,think innovatively and take calculated risk A technical degree (Engineering, MCA) from a reputed institute with a minimum of 8 years of relevant experience. At least 3 years of service delivery / operation and management experience. Experience with a software professional service or product-based company (SaaS preferred), including proven ability to effectively interact with both technical and non-technical people. Ability to delegate, monitor and coach team members. Infrastructure experience and knowledge including a deep understanding of AWS Cloud infrastructure/services and delivery models, storage concepts, networking basics, etc. Excellent communication and team leadership skills with a collaborative mindset. Experience with Cloud Security compliance and audits a plus. Experience with SOC2 and ISO 270001 is a plus. Customer service orientation. A mindset focused on continuous improvement involves constantly seeking ways to enhance operational processes and outcomes. Why do we callSeclorites Entrepreneurs not Employees We value and support those who take the initiative andcalculate risks. We have an attitude of a problem solver and anaptitude that is tech agnostic. You get to work with the smartest minds in thebusiness.
Posted 3 days ago
0.0 - 2.0 years
1 - 1 Lacs
Mumbai Suburban
Work from Office
Responsibilities: * Assist with helper activities * Maintain housekeeping standards * Deliver packages on time * Perform peon duties * Follow safety protocols Travel allowance Health insurance
Posted 4 days ago
10.0 - 14.0 years
0 Lacs
maharashtra
On-site
You are looking for a seasoned Pre-Sales Manager with a strong background in BPO enablement to join the dynamic team. Your main responsibilities will include understanding client needs, translating them into solution proposals, and collaborating closely with Sales, Delivery, and Technology teams to ensure successful deal closures. This role requires a deep understanding of BPO operations, solution packaging, and client engagement strategies across global markets. This is a full-time position with a day shift schedule. The ideal candidate should have at least 10 years of experience as a PreSales Manager in the BPO industry. Proficiency in English is preferred. The work location is in person. To apply for this position, please provide details of your current CTC, expected CTC, and notice period.,
Posted 4 days ago
5.0 - 10.0 years
0 Lacs
faridabad, haryana
On-site
You will be responsible for leading and managing all tagging, tracking, delivery, and reporting of campaigns. This includes following up with production and media teams regarding posting and rotation status before and after the campaign goes live. Your role will involve managing day-to-day billing projects, monthly billing management, monthly budget actualization, and inputting media plans into billing systems. Additionally, you will create and manage client authorizations and vendor insertion orders. It will be part of your responsibilities to review billing rates and fees in the billing system to ensure compliance with contractual terms. You will oversee the collection of vendor invoices, process billing with digital vendors, and proactively seek opportunities to enhance client and product knowledge. To qualify for this role, you should have 8 to 10 years of experience as a Media Operations Manager in an advertising agency. Proficiency in using MS Office, media platforms/tools, and the ability to deliver work effectively under strict deadlines is required. Experience with media ware or relevant media software, along with hands-on experience in advertising across various verticals like Print, TV, Digital, Radio, and Outdoor, is essential. Strong skills in buying, operations, and execution are needed, with previous experience in working with PSU/Govt. clients considered an advantage. Moreover, you should possess strong organization, data management, written and verbal communication skills. The ability to prioritize and manage workloads effectively, as well as an understanding of Internet technologies, is crucial for this role. The ideal candidate will have 5-8 years of work experience.,
Posted 4 days ago
12.0 - 16.0 years
0 Lacs
hyderabad, telangana
On-site
As an experienced SAP SD (Sales and Distribution) Architect, you will be joining a prestigious organization for a critical project. Your role will involve leading the design and implementation of the SAP SD module, ensuring that the solution meets business requirements and integrates seamlessly with other SAP modules such as MM, WM, and FICO. You will be responsible for designing end-to-end solutions for the SD module, working on system configuration, custom development, and integrations with third-party applications. Collaboration with business stakeholders will be a key aspect of your responsibilities to gather requirements and translate them into SAP SD system solutions. Your expertise in SAP best practices will be crucial in ensuring that the system architecture aligns with the organization's business goals. Additionally, you will lead the configuration and testing phases of SAP SD implementations and upgrades, providing subject matter expertise in Sales Order Processing, Pricing, Billing, Delivery, and Shipping processes within SAP SD. Your extensive experience of 12-15 years in SAP SD module, coupled with a deep understanding of SAP Sales and Distribution functionalities and business processes, will be essential for this role. Strong experience in SAP SD configuration, custom developments, and integration with other SAP modules is required. Proven experience in leading SAP SD projects and providing architecture-level solutions will be beneficial. Hands-on experience in SAP S/4HANA and SAP ECC platforms, along with in-depth knowledge of Sales Order Management, Pricing, Billing, Delivery, and Shipping functionalities within SAP SD, are necessary. Excellent communication skills and the ability to interact effectively with business stakeholders and technical teams are expected. You should be able to work independently, manage multiple priorities in a fast-paced environment, and have previous experience in global implementations and working with cross-functional teams. Certifications in SAP SD or related areas are a plus. Preferred skills include knowledge of SAP Fiori and SAP S/4HANA innovations in SD, experience in SAP Cloud, integration with third-party solutions, Agile methodology experience, and previous experience in client-facing roles in large-scale transformation projects. In return, you will have the opportunity to work with a reputed global client on a cutting-edge project, receive a competitive salary and benefits, and be part of a collaborative and innovative work environment.,
Posted 4 days ago
0.0 - 4.0 years
0 Lacs
amritsar, punjab
On-site
As a delivery personnel for Flipkart Courier, your primary responsibility will be to deliver parcels and courier items in the local area of CHHEHARTA, RANJIT AVENUE, CITY AREA, AIRPORT ROAD, RAM TIRTH ROAD, FATEHGARH CHURIAN ROAD, MAJITHA ROAD, CHABAAL ROAD, KHASA, MAHAL, and other specified locations. This role is open to candidates interested in full-time, part-time, or fresher positions, with an expected commitment of 48 hours per week. In addition to a competitive salary, this position offers benefits such as life insurance coverage. The work schedule is during day shifts, providing you with a work-life balance. Performance bonuses and yearly bonuses are also available based on your dedication and achievements. To be considered for this role, you must possess certain qualifications and equipment. This includes having Aadhar, Pan, Bank Account, a bike, and an Android phone, which are compulsory requirements. Local candidates from Amritsar are encouraged to apply for this position. The work location for this role is in-person, requiring you to be physically present to carry out your delivery duties effectively. If you are a motivated individual who enjoys a dynamic work environment and has a passion for delivering items efficiently, we welcome you to join our team as a delivery personnel for Flipkart Courier.,
Posted 4 days ago
10.0 - 20.0 years
0 Lacs
maharashtra
On-site
As a Head of Product at Branch India, you will play a crucial role in leading the product strategy and vision for our rapidly growing business in India. Your responsibilities will include setting the product vision, collaborating with cross-functional teams, managing the product team, and ensuring successful execution and delivery of our world-class financial services to the mobile generation in India. Your primary responsibilities will involve: - **Product Leadership and Strategy**: Setting the vision and strategy for the India product, collaborating with various stakeholders to define the product roadmap, researching new growth opportunities, and staying informed about industry trends and regulations. - **Team Management**: Managing the India Product Team, recruiting and training new team members, mentoring the team for professional growth, and fostering a culture of innovation and learning. - **Execution and Delivery**: Defining and monitoring key product metrics, reviewing and approving team objectives, roadmaps, and designs, and implementing robust QA and release processes. To be successful in this role, you should possess: - **Experience**: 10 to 20 years of overall experience with at least 5+ years in financial services and a proven track record in a leadership role within a product team. - **Strategic Thinking**: Ability to see the big picture, understand company goals, and drive metrics and financial performance. - **Communication Skills**: Strong communication skills, including the ability to tell compelling stories, articulate a clear vision for the product, and frame problems and solutions logically. - **Collaboration**: A collaborative approach, willingness to listen, speak up, ask questions, and work effectively in a team environment. - **Resourcefulness**: Experience working in lean teams, tackling big challenges, and demonstrating a "get things done" attitude. Benefits of joining Branch India include a mission-driven environment, competitive salary and equity package, collaborative company culture, comprehensive medical and insurance coverage, generous leave policies, professional development budget, team meals and social events, and more. If you resonate with our vision of providing equal financial access to everyone and are passionate about driving meaningful growth in emerging markets, we encourage you to apply. Branch International is an Equal Opportunity Employer committed to creating an inclusive working environment for individuals of all backgrounds.,
Posted 4 days ago
2.0 - 4.0 years
4 - 9 Lacs
Pune
Hybrid
So, what’s the role all about? Seeking a skilled and experienced Professional Services Engineer, you'll be the go-to expert for implementing and optimizing our software solutions ensuring that the software meets the client's needs and integrates seamlessly with their existing systems. How will you make an impact? Implementing various customized java-based solutions on top of NiCE Workforce Management (WFM product on windows and/or Linux environment. Lead product consulting call with customer team – understand their requirement/use case and provide product expertise. Implementation and provide necessary support to customers and 3rd party integrators. Work directly with NiCE internal & customer teams to assist with any technical questions during the implementation. Create technical documents as per NiCE standards and processes. Troubleshoot and resolve implementation defects and issues during project execution. Maintain regular communication and updates to customers and NiCE management throughout the project. Implementation of software solutions on Windows and Linux environments Application software implementation, support, and troubleshooting Programing software design, implementation, testing and troubleshooting Servers. Have you got what it takes? 4-6 years of systems engineering/technical implementation delivery experience. Engineering degree in a Computer/IT/Software or related Field. Excellent communication and problem-solving skills Proven ability to work in a dynamic team environment across geographically distributed. Proven ability to learn new products/solutions. Implementing and integrating large scale deployments of client-server solutions in the enterprise industry. Proven ability to delight customers. Ability to learn and adapt to new technologies independently and quickly. You will have an advantage if you also have: Presentation Skills RHEL Linux Windows Sever Familiarity with SOAP and REST API as well as hands on using tolls like SoapUI and Postman SQL Objects, basic query, and update knowledge Development experience is a significant advantage. Familiarity with contact center field especially Workforce Management (Preferred but not Mandatory) Linux Certified What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7778 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 4 days ago
15.0 - 20.0 years
25 - 40 Lacs
Bengaluru
Work from Office
We are seeking a seasoned Business Head to lead our Banking and financial & GCC Sales domain operations with a focus on P&L, Delivery, and Account Management and a focus on new client acquisition.
Posted 4 days ago
3.0 - 15.0 years
5 - 17 Lacs
Vellore
Work from Office
TERRITORY SERVICE REPRESENTATIVE (BIKERS) Delivery 1. Unloading the bags from vehicle 2. Scan the shipments 3. Primary Sorting and Secondary sorting 4. Outscan the shipments as per delivery route 5. Delivering the shipment as per package address only 6 Take an acknowledge form customers through device ( BYOD) 7. Update correct status code for undelivered shipments at customer address 8. Delivery process will be briefed through a training 9. Handing over of cod amount on the same day to the supervisor 10. Undelivered shipments needs to be handed over to the supervisor 11. Proper dress code and carry field bags all the delivery points Pickup 1. Pickup as per SOP 2. Timely pickup at customer place as per cut off timing 3.Check if serviceable location 4. Count number of shipments at the customer and take acknowledgement on the pickup sheet 5. Inscan the shipment at the office and handle Rapid entry 6. Primary and secondary sorting of the shipments 7. Bagging process 8. Canvas bags to be Loaded in to the vehicle 9. Reaching location for timely connection Save Job Senior Territory Service Representative - VUT Close the popup
Posted 4 days ago
0.0 - 4.0 years
0 - 0 Lacs
chennai, tamil nadu
On-site
You are invited to join our team as Delivery Experts for delivering medical sample products. The salary offered is between 13k to 15k along with additional expenses. The job is based in Chennai at various locations including Vanagaram, First med, Tondirapet, Apollo APCC, Apollo Acc Teynampet, OMR, and Apollo Hospital Greams. This is a full-time and permanent position suitable for freshers. The work schedule includes day shifts and morning shifts. Apart from the base salary, there are opportunities for performance bonuses and yearly bonuses based on your contributions. The work location is in person, ensuring hands-on delivery services. If you are enthusiastic about working in the medical sample delivery industry and are looking for a dynamic and rewarding career opportunity, we encourage you to contact us at 9789512214. Join us in making a difference in the medical field and delivering essential products efficiently and effectively.,
Posted 5 days ago
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