Business Head

Job Title: Business Head

Organization: LWYD Interactive

Experience: 5+ years of experience in a marketing, branding, or digital agency environment, with 3+ years in a senior leadership role.

Job Overview:

We are seeking a dynamic and strategic Business Head to lead our agency’s growth, operations, and client success. This leadership role demands a combination of commercial acumen, marketing expertise, team management, and strong relationship building skills. You will drive business strategy, ensure operational excellence, and play a pivotal role in client acquisition and retention.

Key Responsibilities:

1.   Business Strategy & Leadership

• Define and execute the agency's short and long-term strategic objectives.
• Identify new revenue opportunities and expansion strategies.
• Lead annual business planning, forecasting, and P&L ownership.
• Build and maintain a culture of high performance and accountability.

2.   Client Leadership & Growth

• Act as the senior most point of contact for key clients.
• Drive growth through upselling, cross-selling, and delivering exceptional client value.
• Ensure client retention and satisfaction through strong service delivery.
• Represent the agency at industry events, pitches, and forums.

3.   Team & Operations Management

• Oversee department leads to ensure cohesive execution.
• Hire, mentor, and develop high-performing teams.
• Implement scalable operational processes and tools.
• Promote interdepartmental collaboration and efficiency.
• Ensure cultural consistency with lead office (Bangalore).

4.   Marketing & Innovation

• Stay on top of marketing trends and technologies to ensure agency innovation.
• Lead development of new services, products, and partnerships.

Key Requirements:

• 5+ years of experience in a marketing, branding, or digital agency environment, with 3+ years in a senior leadership role.
• Proven track record in business development and P&L management.
• Deep understanding of marketing trends, platforms, and client business challenges.
• Strong leadership, negotiation, and decision-making skills.
• Excellent communication and interpersonal skills.
• Master’s degree in marketing, Business, or a related field