Business Analyst

As a Business Analyst at Truckrr, you will play a pivotal role in creating an eco-system and developing the best marketplace and SaaS product for the Road Transport Industry. Working closely with engineering, design, and business development teams, you will define the product strategy, features, and roadmap to address challenges faced by the on-ground transportation industry. Your responsibilities will encompass the full product lifecycle, from ideation and development to launch, feedback collection, and continuous improvement, all while adhering to Agile methodology for effective and timely delivery. Your key roles and responsibilities will include: Requirements Gathering and Analysis: - Collaborating with stakeholders to identify business needs and document functional and non-functional requirements. - Translating business needs into detailed user stories, workflows, and technical requirements. Product Development Support: - Defining and refining product features in collaboration with product managers and development teams. - Ensuring requirements are well understood and implemented during the development lifecycle. - Creating wireframes, process diagrams, and mockups to support product design. Data Analysis and Insights: - Analyzing user and operational data to provide insights guiding product decisions and business strategy. - Building dashboards and reports to track key performance metrics like user acquisition and community engagement. Market Research and Competitor Analysis: - Conducting market research to understand customer pain points and industry trends. - Analyzing competitors" offerings to identify gaps and opportunities for differentiation. Process Improvement: - Identifying inefficiencies in existing workflows and recommending improvements. - Assisting in designing scalable processes to optimize onboarding, subscription, and engagement. Stakeholder Communication: - Acting as a bridge between technical teams, business teams, and external stakeholders. - Facilitating discussions during sprint planning, product demos, and stakeholder meetings. Supporting Agile Practices: - Maintaining product backlogs, prioritizing features, and ensuring agile best practices. - Participating in sprint ceremonies such as stand-ups and retrospectives. Qualifications: Must-Have Skills: - Bachelor's degree in Business Administration, Computer Science, or related field. - 3+ years of experience as a Business Analyst, preferably in SaaS or technology startups. - Strong analytical and problem-solving skills with a focus on delivering business value. - Excellent communication skills to interact with diverse teams. - Proficiency in tools like JIRA, Confluence, MS Excel, Tableau, or Power BI. - Experience in writing BRDs, FRDs, user stories, and process diagrams. Preferred Skills: - Domain knowledge of the logistics, transportation, or supply chain industry. - Familiarity with mobile and web application development processes. - Exposure to subscription-based business models. - Experience working in an agile or scrum environment. Reporting to: Founder & CEO Mode: Work from Office, Thuraipakkam, Chennai. Email: hiring@truckrr.com Job Types: Full-time, Permanent Benefits: - Food provided - Provident Fund Schedule: - Day shift - Performance bonus - Yearly bonus Work Location: In person,