3885 Blended Process Jobs - Page 12

Hi Job Seekers! Greetings from Shiningstars ITPL Location - Noida & Gurugram Profile - Customer Service We are inviting applications for candidates in Noida and Gurgaon for Multinational BPOs. Requirement Any Undergraduate/ Graduate can apply Any Fresher or Experienced can apply Should have excellent communication in ENGLISH Salary - Upto- 3.5LPA (Depends upon the Experience) Role & responsibilities Handle inbound and outbound calls, emails, or chat support. Address customer queries, complaints, and requests in a professional manner. Document customer interactions, transactions, and feedback accurately. Keep records of customer complaints and actions taken for reference. Interested and eligible candidates may reach me out - Anshika Tiwari -9453915028 Regards, Anshika Tiwari HR Executive

Walk-In Drive at IGT Solutions Hiring for International Customer Support | Gurugram Location Location: IGT Solutions, Gurugram Shift: 24/7 Rotational Shifts (Both Side Cabs Provided) Salary: Up to 4.32 LPA. Walk-In Interview: Ongoing | Immediate Joining IGT Solutions is hiring for International Voice & Non-Voice Customer Support roles! We are looking for both freshers and experienced candidates who are passionate about customer service and have excellent communication skills. Job Role: Handle international customer queries via voice or non-voice process Deliver excellent service with empathy and professionalism Communicate clearly and effectively with customers Maintain accurate records of customer interactions Requirements: Excellent verbal and written communication skills in English Willing to work in 24/7 rotational shifts Graduates and undergraduates can apply Fresher or BPO experience welcome Perks: Attractive salary up to 4.32 LPA 5 Days Working Both Side Cab Facility Growth & Learning Opportunities Walk-In Interview Details: Venue: IGT Solutions, Gurugram (Gurgaon) Mention “HR – Kunal” on top of your resume for reference. Bring your friends along — multiple positions are open! Contact Person: Kunal (HR) Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk)

Chat Support Executive Night Shifts (Gurgaon) Salary: Up to 5 LPA (In-Hand) Location: Gurgaon Shifts: Night shifts (Rotational week-offs) Cab/shuttle: Provided during odd hours; shuttle or reimbursement for return side Eligibility Criteria Minimum 1 year experience in chat support process (non-voice) Good communication skills (written & comprehension) Comfortable with night shifts & rotational offs Must be okay with Gurgaon location Education: Undergraduate or graduate (both accepted)

Job Description: We are hiring Customer Support Executives for our International Voice Process. If you're fluent in English and enjoy solving customer issues with patience and professionalism, this is the right opportunity for you! Roles and Responsibilities : Handle inbound and outbound calls for international customers Resolve queries related to products, services, orders, and complaints Provide excellent customer service and ensure customer satisfaction Escalate unresolved issues to the appropriate department Maintain call logs and update CRM tools Required Candidate Profile : Excellent verbal communication skills in English Comfortable with night shifts and rotational offs Minimum 12th pass or graduate in any stream Prior BPO experience (6 Months and Above) Strong interpersonal skills and customer focus Perks and Benefits : Attractive Incentives Two-way cab facilities (as per company policy) 5 days working Growth opportunities and internal promotion. Interested candidates can walkin or reachout to below recruiter Divya 8660530720 Walkin location: B16, Mindspace, 5th floor, back side of Inorbit mall https://maps.app.goo.gl/Cr8siKxC8wQpV7sE9

Join us as a Customer Service & Operations Analyst Join us for a walk-in drive on 12th April 2025, from 10 am to 12 pm at our t ower b, unitech infospace, sector 21, Gurugram office In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank Were offering this role at senior analyst level What youll do As our Customer Service & Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you ll demonstrate: An awareness of changes in trends, policies and regulations 2 to 5 years experience in international email support or international bpo, voice or blended process An understanding of our industry and its customers A thorough understanding of products, processes and banking systems Hours 45 Job Posting Closing Date: 09/07/2025

Immediate Joiners Wanted! Apply Now Limited Slots! 9420115156 || 7796651011 || 7796671011 Hiring for International Telecom (Voice || Blended || Chat Process) Location: Pune DOJ: Immediate Eligibility: HSC with 1 year of International BPO experience Shift: AUS Early Morning Shifts (Rotational) 5 Working Days | 2 Rotational Offs Salary: Upto 6 LPA + Uncapped Incentives Transportation: Home Pick-up & Drop Age Limit: 18 42 Years Rounds: HR Versant Ops Marksheets & Passing Certificates Mandatory Apply Now – Limited Slots! 9420115156 || 7796651011 || 7796671011

Must have min 6 months experience in International Chat Process from any BPO Industry. Salary :Upto 6 months - 3.6 TCTC max U1 upto 18 months - upto 4.2 TCTC max U2 18 months & above - 4.8 TCTC max Salary will be provided based on last drawn salary Required Candidate profile Must have excellent communication skills. Shift -Rotational Shift (Night shift between 06:00 PM -09:30 AM ; Any 9 hours Shift) 5 days working & 2 Rotational offs

Customer Support Executive Location: Sector 62, Noida Company: Tata 1mg Type: Full-time, Rotational Shifts 12th Pass/Graduate Good written English communication Freshers & Experienced can apply Salary:15,000–16,000 WhatsApp: 9682722482

Role: Team Lead Exp: Min 3 years Experience as Team Lead (International Voice BPO) Graduation mandatory CTC: 11.5lpa max Work from Office Two way Cab UK Shifts Must be available for a walk in interview. Interested - Call/WhatsApp Ayesha @7989178395 Required Candidate profile Skills: Communication Skills People Management Team Building Analytic Thinking Appraisal, Communication, Negotiation Anticipate Needs of all stakeholders and cater to the same proactively.

- Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills HR Connect - Ms. Riya - 6398 009 438 Required Candidate profile - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply - Immediate joining - Ready to work in Rotational shift - 5 Days working with 2 days rotational shift

Role & responsibilities Urgent requirement For International Voice Process...! Contact HR (Nisha) - 9573024464 Email ID - nisha.patel@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes forbook segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Nisha Patel 9573024464 Preferred candidate profile

- Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills HR Connect - Ms.Durga - 80721 35893 Required Candidate profile - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply - Immediate joining - Ready to work in Rotational shift - 5 Days working with 2 days rotational shift

- Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills HR Connect - Ms.Suchitra - 86176 02997 Required Candidate profile - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply - Immediate joining - Ready to work in Rotational shift - 5 Days working with 2 days rotational shift

Walk-in Interview Date and Time- Monday-Friday (10:00 AM-3:30 PM) Mention (HR DIVYA BHASKAR) on top of cv. Contact- 9560377057 (WhatsApp Resume) Job Summary: -We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls, chat and email. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone, chat and email) addressing inquiries. Who we are looking for? Graduates can apply Experience/Fresher and undergraduate with minimum 6months of Experience. Preferably customer service experience Good Spoken English/Hindi Computer Skills ability/experience using computer applications Typing Speed - 30 WPM Call Handling Etiquette What you would be doing? Handle customer inquiries and resolve issues efficiently. Provide accurate information to customer Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. What you will be signing up for? Promising career progression Best in industry compensation Transport facility both sides Incentive Plan Retention Bonus Comprehensive training and development throughout your tenure World class work culture, you would not want to miss! POC- HR DIVYA BHASKAR Interested candidate can come for Direct Walk-in interview. Mention ( HR DIVYA BHASKAR ) on top of cv. Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk)

Working knowledge of MS Office applications like Word & Excel Experience of working in live chat processes or customer services or Telecoms industry (Mandatory) Experience with Upselling / Proactive Sales on live chat (Mandatory ) * Excellent communication skills, written and verbal* Listening skills - being attentive, patient and listening without interrupting* Both side Cab * Interested candidate whats app me 9667943107 Preferred candidate profile

We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. - Provide delightful customer experience through back end services - Solving customer queries on baggage HR connect Ms. Prity 84483 50054 Required Candidate profile - Excellent communication skills - Immediate Joiner - Salary - Upto 30k + Incentive - Should be flexible in 24*7 shifts. Promising career progression Best in industry compensation Transport facility

1) Assisting customers in sale of a range of financial products on phone . 2) Role entails working only in Day shift . 3) Fully responsible for meeting and exceeding targets as assigned periodically . HR Team Connect - Ms.Suchitra 86176 02997 Required Candidate profile Preferred candidate profile: 1) Flexible to work in 6 days, Sunday fixed off 2) Should be able to converse in English and Hindi efficiently 3) Good selling and negotiations skills. Good luck

Need Grads/ UGs Freshers/ Experienced Salary up to 20k - 35k + incentives + variables Location- Gurgaon Work from Office 5 days working Excellent comms Call for more details:- contact HR Guneet 88268 91660

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call HR Gayathri - 9538878905 Email ID - gayathri @thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call HR Gayathri - 9538878905 Email ID - gayathri @thejobfactory.co.in

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Job Title:Customer Services Experience: 0 to 10yrs Location: Thane/Airoli/ Malad Key Responsibilities: HandlingCustomer Services Salary-10k to 40k Need Excellent Communication Skills Apply Now: HR Sujata 7738115585

Hiring! Hiring! Hiring! Hi folks!! Greetings for the day!! "PERMANENT WORK FROM OFFICE" We are hiring experienced candidates as CUSTOMER CARE EXECUTIVE. Only Graduates can apply Age criteria: under 35 years. Responsibility: Candidates has to give voice and chat support to customers. Have to handle customer queries and resolve their issues via phone calls, chats and emails. To ensure high quality customer satisfaction and efficient resolution. Requirements: Excellent communication skills. No planned leave for 3 months of joining. 6 days working and any 1 week off Skills: Must be fluent in English and Hindi. Interested candidates can connect with us on the given numbers. (voice and whatsapp) HR Tanaya: 8657002779 8657002747 8657002723

We are Hiring for Customer Service Shift: Rotational shift( shifts starts from 1am) Wk off: 2 rotational off Job location: Thane/Malad Salary: up to 35k Qual : Graduate/Hsc with 6 month Exp Mandatory Age: upto 48 Rounds: Amcat / Hr/ Ops Boundary: Ambernath to Byculla Wadala to Kharghar Mahim to vasai WFO int can call pooja 8828150755 mail cv on pooja@careerguideline.com

Golden Opportunity for Freshers Position : International Voice Process Executive Location : Hinjewadi, Pune Work Mode : On-site (Work from Office) Shift Timing : 24 * 7 Rotational Transport Facility : Both-side cab within 25 km radius Contact : 9890648347 Salary Details : Freshers to 1 year experience : 5.25 LPA (Fixed) + Allowances + Incentives (Approx. 38,000 In-hand) 1+ year experience : 5.75 LPA (Fixed) + Additional Benefits (Approx. 41,000 In-hand) Eligibility Criteria : Graduation is mandatory Excellent English communication skills Immediate joiners preferred Freshers are welcome to apply

**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Sobiya- 6362039269 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Sobiya- 6362039269 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Sobiya- 6362039269 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Sobiya- 6362039269 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru