3885 Blended Process Jobs - Page 14

We are hiring for International Customer Service Support in Thane, Maharashtra Freshers and experienced Eligible. Immediate Joiners Experienced salary: 30k - 42k in hand + incentives. WhatsApp HR Sahil 7599810837 Required Candidate profile Rotational shifts 5 days working, 2 days off Work from the office Both side cab Immediate Joiner Only

Job description We have 500+ positions, active for Different voice & Chat processes. Hiring is open for a TOP 1 MNC located at Gurgaon No of Positions: 550 Hiring Freshers & Experienced candidates, who are interested for the International CHAT and Voice process. Freshers salary: 17K to 30K ( Depending on assessment scores) Experienced Salary : 23K to 35K ( Depending on assessment scores) Education Qualification: Grad & UG Job location : Gurgaon FACE to FACE Interview: Only 1 day process CONTACT IMMEDIATELY Senior HR MONIKA - 9540632102 ( Call & Must WhatsApp the CV/ Basic details) Email: touch.hr28@gmail.com NO CHARGES : TOUCH CONSULTANTS

Greetings From Scorelabs Inc ! International Premium Chat Process Goo English Communication Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Call Hr Bhargavi - 9182294454 Required Candidate profile Minimum Graduation Person Should have Minimum 1 Year Experience in Chat Process Only ( International ) 5 days working 2 days rotational offs Permanent night shifts/rotational shifts

Hiring for Voice & Non-Voice process for International Process Excellent communication skills Salary 23K-30K CTC Comfortable with Night shifts Interested can Contact Hr Nikhat 8910937810 Or Hr Riya 8910951012.

Hiring for Voice & Non-Voice process for International Process Excellent communication skills Salary 23K-30K CTC Comfortable with Night shifts Interested can Contact Hr Nikhat 8910937810 Or Hr Riya 8910951012.

US Client Service Handle client communication via email and phone. Serve as the point of contact for client account management. Ensure service levels are met in line with client expectations. Develop and nurture international business relationships.

Virtual Interview Any Grad/UG Freshers & Exp can apply. 5 Days Working/2 Off's Salary:- 3 LPA - 6 LPA + Perks Job Location:- Delhi NCR Need Excellent Communication Skills Call me for more information HR Manpreet @9811788353

Profile: Associate Service Consultant About Policybazaar.com What would be the roles and responsibilities • Providing complete information about the product to the customer. • Solving all product or service related issues of the customers. • Preparing the Customer Service Guidelines • Keeping a Record of the Customers • Giving the right pitch to the potential customers, so they end up buying the product or availing the services. • Keeping a proper record of the customers. • Maintaining and updating the information of the customers regularly. • Providing the best possible solution to the queries of the customers. Making products and services reports by collecting and analysing the information provided by the customers. What we are looking for in a candidate • Should be Confident & Dynamic. • Should have a bent towards Sales. • Excellent interpersonal and listening skills • Good persuasion skill. • Should be efficient in converting customer interest into sales. What do we offer? • Amazing work culture. • Complete Day shift. • 6 Day working • 1 Roster off • Unlimited Incentives • Good opportunity for career progression. • GMC- Group medical coverage • Gratuity is paid as per applicable law which is over and above total offered CTC Contact Person- Prerna- 9311504109 || prernasaraswat@gmaiil.com

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894 Perks and benefits Competitive Salary

Job Overview: iEnergizer is seeking motivated and skilled individuals to join our Go Magenta US Telecom Blended Process team (70% Chat & 30% Voice). If you have a passion for delivering exceptional customer service and possess international BPO experience in a chat/email or blended process, this is the perfect opportunity for you. The role involves managing customer interactions related to US telecom services via chat and voice channels. You will be responsible for resolving customer queries, providing information about services, and ensuring the highest level of customer satisfaction. Key Responsibilities: Provide customer support related to US telecom products and services primarily through chat (70%) and voice (30%). Respond to customer inquiries, resolving issues related to billing, accounts, troubleshooting, and service-related concerns. Manage multiple customer conversations simultaneously via chat and voice, ensuring efficient responses and issue resolution. Follow all standard operating procedures (SOPs) while interacting with customers to maintain consistency and accuracy. Handle escalated issues and ensure a high level of customer satisfaction. Document customer interactions and ensure all information is updated in the system accurately. Meet the daily, weekly, and monthly performance targets for response times, customer satisfaction, and issue resolution. Participate in training and development sessions to stay up-to-date with product knowledge and enhance communication skills. Required Skills & Qualifications: Educational Qualification: Any graduate or undergraduate. Experience: Minimum of 6 months of experience in international chat/email or blended processes. Communication Skills: Excellent written and verbal communication skills in English. Technical Skills: Basic proficiency with MS Office and the ability to use chat platforms and other customer service tools effectively. Availability: Willingness to work in rotational shifts (including night shifts) and on rotational off days. Personality Traits: Strong multitasking abilities, problem-solving skills, attention to detail, and a customer-centric approach. Preferred Experience: Previous experience in US telecom customer support is a plus.

Profile Summary- Looking for Customer Care Executives. She/he will handle customer service in Travel Industry experience inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service Resolve the passenger query in damaged baggage, delayed baggage, missing baggage items, and damaged baggage items. Settle the claim as per the Montreal Convention. Resolve the passenger's query for delayed and cancelled flights on direct flights. For payment queries, pend the query with a refund teams. Knows how to read the PNR in Sabre. Use Pegasus to reactivate the World Tracer. Settle the World Tracer for delayed and damaged baggage claims. Primary Job Responsibility: Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance Adheres to all company and specific Contact Centre policies and procedures Completes any work as assigned by Management Education and Essential Experience: 6 Months Travel experience Resolve the passenger query for damaged baggage, delayed baggage, missing baggage items, and damaged baggage items. Graduate Undergraduate Excellent Written and spoken communication, Computer Skills ability/experience using computer applications Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) Open to work in a voice environment

Role & responsibilities Job Description: Freshers and Experience Eligibility: 10+2/ 10+3/ Any Grad / Post Grad Experience: 0 Year to 8 years of International BPO / International Sales /Any International Customer service/ Technical support/ Semi Voice CTC: 2.70 LPA to Max 6 LPA 5 Days Working 2 Week offs Transportation: Home Pick & Drop Immediate Joiners only to 15 days Notice period Interested Candidates can drop their Updated Resume to kancharlamadhuri@lyrostech.com / sanvitha@lyrostech.com or else Contact HR Madhuri- 7093292181 / 8555943103 It would be grateful if reference are shared for these vacancies, Contact HR Madhuri- 7093292181 Thanks & Regards Madhuri-HR Human Resources Recruiter Preferred candidate profile Any Fresher and Experienced into NON IT

Hiring Freshers for voice profile for Gurgaon Excellent Oppurtunity for Freshers EXCELLENT COMMUNICATION REQUIRED Grad/UG/BTECH/CAN APPLY 24*7 Shift 5 Days working Salary fresher 26k +Incentive+Transport allowance Call or whtsapp RUBY- 8368392241

Job Title: International Voice & Chat Process Executive Company: Top Multinational Company (MNC) Location: Hyderabad (Work from Office) Job Type: Full-Time --- Job Overview: A fast-growing global BPO is hiring experienced professionals for International Voice and Chat Process. This is an excellent opportunity for candidates with prior international customer service experience to grow within a professional and dynamic environment. --- Roles and Responsibilities: Handle inbound and outbound customer queries through voice or chat channels. Provide excellent customer support and resolve issues in a timely manner. Ensure customer satisfaction and maintain quality service standards. Escalate unresolved queries to the appropriate internal teams. --- Eligibility Criteria: Experience: Minimum 12 months in an international voice or chat process (mandatory). Education: Graduate or Undergraduate with good technical and logical reasoning skills. Skills: Excellent communication skills in English (both verbal and written). Comfortable with rotational shifts and night shifts. --- Working Conditions: Working Days: 5 days a week (2 rotational week-offs) Shifts: Rotational shifts (24/7 support) Location: Hyderabad (On-site) Transport: 2-way cab facility provided --- Salary Package: International Voice Process: Up to 4.5 LPA International Chat Process: Up to 4.3 LPA --- Perks and Benefits: 2-Way Cab Facility Professional Work Culture Growth Opportunities within the Organization Walk-in Interviews #102, 2nd floor, Moghal Emami Mansion, Veer Nagar, Opposite shadhan college, metro pillar 1085, Khairatabad, Hyderabad For Interview Scheduling, reachout our HR team * Prathyusha : 8790033881 * Latha Reddy : 8790022887 * Ravi : 8790044113 * Sai : 8790010113

Job Overview: iEnergizer is currently hiring for the position of a Customer Support Executive in the Project One US Banking Blended Process (Voice & Chat). This is a fantastic opportunity for professionals with experience in international BPOs, who possess excellent communication skills and a passion for customer service. The role requires managing both voice and chat interactions, providing support to customers in the US banking sector. As part of our dynamic team, you will play a critical role in ensuring customer satisfaction through effective problem-solving and communication. Key Responsibilities: Handle customer inquiries and provide support for US banking products and services via voice and chat. Offer assistance with account-related issues, transactions, and other banking inquiries. Resolve customer issues with patience and professionalism, ensuring first-contact resolution wherever possible. Ensure customer data is accurately updated in the system. Maintain high levels of customer satisfaction by delivering quality and timely responses. Meet daily/weekly/monthly performance targets, such as customer satisfaction scores, response times, and issue resolution times. Follow all standard operating procedures (SOPs) while interacting with customers. Participate in training and coaching sessions to continuously improve product knowledge and customer service skills. Required Skills & Qualifications: Educational Qualification: Any graduate or undergraduate. Experience: Minimum of 1 year of experience in an international BPO environment (preferably in the US banking sector). Communication Skills: Excellent verbal and written communication skills in English. Technical Skills: Basic knowledge of MS Office and ability to use chat platforms or other customer service tools effectively. Availability: Willingness to work in rotational shifts (including night shifts) and on rotational off days. Personality Traits: Strong problem-solving abilities, attention to detail, ability to multitask, and the capability to handle high-pressure situations.

Greetings from IntouchCX ! Urgent Hiring | International Non-Voice - Apply Now! HR Contact - 8147091054 (Shikta Shriya) HR Email - shikta.shriya@intouchcx.com Please note - Do not walkin on Saturday & Sunday Role & responsibilities The role of Customer Support Associate (CSA), will be responsible for: Respond promptly and professionally to customer inquiries via live chat while identifying opportunities for process improvement. Resolve product or service problems by clarifying the customers issue and identifying the cause. Escalate unresolved issues to the appropriate internal teams. Provide accurate, valid, and complete information using the right tools and resources. Maintain detailed and clear records of customer interactions. Meet or exceed key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction. Preferred candidate profile Excellent written communication and typing skills. Proficiency in English High attention to detail and accuracy. Strong problem-solving and conflict resolution skills. Ability to multitask and manage multiple chat windows simultaneously. Basic technical literacy (familiarity with CRM tools, chat platforms, and helpdesk software). Flexible and available to work various shifts, including weekdays, evenings, weekends, and holidays. Exclusive Employee Benefits: Complimentary Two-Way Cab Service Hassle-free daily commute Free Meals Stay energized throughout your shift Comprehensive Health Insurance Weve got you covered PF & Other Statutory Benefits – Secure your future

Greetings from Sutherland! Currently we are hiring for international voice process for AML/ KYC Role & responsibilities A Voice Job is a job where the executives are assigned to handle the voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support in which the customer is calling to solve an issue. Should have experience in AML, EDD, CDD (mandatory) Should have experience in investigating fraud related transaction. Should have experience in Risk management. Should have experience minimum 2years into AML/KYC in Voice. *Must be fluent in English *Excellent Communication can Apply * Only experienced candidates can apply *GRADUATES/POSTGRADUATES CAN APPLY *24/7 shifts and rotational week offs (5 days working a week) *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply *Need Immediate Joiners only *No virtual Interview is available *Out of station candidates are Strictly not eligible Transport policy- Cab will be provided within 25kms radius from office location and Cab will be provided only in night shift. Immediate Joiners are preferred Sutherland, 7th Floor Divyasree, Lanco Hills, Manikonda 500089 https://maps.app.goo.gl/Tiay5vzDEGKcxeiG9?g_st=com.google.maps.preview.copy 9949871252 - HR MANIDEEP

Profile : Customer Support Location : Noida And Gurgaon Salary : Upto 30k Qualification : UG/Graduate Experience : 0-3 Year Skills : Excellent Communications VARSHA VARSHNEY ( HR ) Contact No :- 9027619861

Greetings from IntouchCX ! We are currently Hiring for International Non Voice Process - Chat Support Customer Service Associate Immediate joiner required Contact Details: HR : Sanjana Mobile number : 8147091044 Email ID : sanjana.rai@intouchcx.com The role of Customer Support Associate (CSA), will be responsible for: Respond promptly and professionally to customer inquiries via live chat while identifying opportunities for process improvement. Resolve product or service problems by clarifying the customers issue and identifying the cause. Escalate unresolved issues to the appropriate internal teams. Provide accurate, valid, and complete information using the right tools and resources. Maintain detailed and clear records of customer interactions. Meet or exceed key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction. Essential skills : Committed to providing outstanding customer service at every touchpoint. Demonstrates strong self-management skills and consistently meets responsibilities. Identify trends and take an active role in delivering suggestions for process & product improvements . Provides mentorship and guidance to new hires during onboarding and training . Supports team members by offering insights and recommendations when handling complex or challenging cases. Contributes to special initiatives and projects based on team priorities and business needs. Participates in scheduled team meetings and ongoing training to stay aligned with updates and goals. Willing to take on additional tasks and responsibilities as needed to support the team. Proficient in using office productivity tools (e.g., Microsoft Office, Google Workspace). Possesses deep expertise in product functionality, operational workflows, company policies, and service agreements. Critical skills: Excellent written communication and typing skills. Proficiency in English High attention to detail and accuracy. Strong problem-solving and conflict resolution skills. Ability to multitask and manage multiple chat windows simultaneously. Ability to multitask and manage multiple chat windows simultaneously.s, and helpdesk software). Empathy and a customer-first mindset. Demonstrates strong emotional intelligence by staying composed under pressure while effectively addressing customer issues. Capable of rapidly learning new tools and features, interpreting them through the lens of customer needs and usability. Applies guidelines consistently and objectively, while exercising sound judgment in complex or discretionary decisions Thrives in dynamic, high-pressure environments with frequent changes. Flexible and available to work various shifts, including weekdays, evenings, weekends, and holidays. Educational/Work Experience and Requirements : Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus 1+ years of experience in Customer Service Chat or related field Benefits:- An attractive compensation package with performance-based incentives Incredible learning and growth opportunities Outstanding rewards and recognition program & employee engagement activities Free Food and Transport while working on-site Medical Insurance To schedule your interview kindly Contact HR SANJANA or WhatsApp your CV on 8147091044/ Email to sanjana.rai@intouchcx.com.

Greetings from IntouchCX ! We are currently Hiring for International Non Voice Process - Chat Support Customer Service Associate Immediate joiner required Contact Details: HR : Sanjana Mobile number : 8147091044 Email ID : sanjana.rai@intouchcx.com The role of Customer Support Associate (CSA), will be responsible for: Respond promptly and professionally to customer inquiries via live chat while identifying opportunities for process improvement. Resolve product or service problems by clarifying the customers issue and identifying the cause. Escalate unresolved issues to the appropriate internal teams. Provide accurate, valid, and complete information using the right tools and resources. Maintain detailed and clear records of customer interactions. Meet or exceed key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction. Essential skills : Committed to providing outstanding customer service at every touchpoint. Demonstrates strong self-management skills and consistently meets responsibilities. Identify trends and take an active role in delivering suggestions for process & product improvements . Provides mentorship and guidance to new hires during onboarding and training . Supports team members by offering insights and recommendations when handling complex or challenging cases. Contributes to special initiatives and projects based on team priorities and business needs. Participates in scheduled team meetings and ongoing training to stay aligned with updates and goals. Willing to take on additional tasks and responsibilities as needed to support the team. Proficient in using office productivity tools (e.g., Microsoft Office, Google Workspace). Possesses deep expertise in product functionality, operational workflows, company policies, and service agreements. Critical skills: Excellent written communication and typing skills. Proficiency in English High attention to detail and accuracy. Strong problem-solving and conflict resolution skills. Ability to multitask and manage multiple chat windows simultaneously. Ability to multitask and manage multiple chat windows simultaneously.s, and helpdesk software). Empathy and a customer-first mindset. Demonstrates strong emotional intelligence by staying composed under pressure while effectively addressing customer issues. Capable of rapidly learning new tools and features, interpreting them through the lens of customer needs and usability. Applies guidelines consistently and objectively, while exercising sound judgment in complex or discretionary decisions Thrives in dynamic, high-pressure environments with frequent changes. Flexible and available to work various shifts, including weekdays, evenings, weekends, and holidays. Educational/Work Experience and Requirements : Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus 1+ years of experience in Customer Service Chat or related field Benefits:- An attractive compensation package with performance-based incentives Incredible learning and growth opportunities Outstanding rewards and recognition program & employee engagement activities Free Food and Transport while working on-site Medical Insurance To schedule your interview kindly Contact HR SANJANA or WhatsApp your CV on 8147091044/ Email to sanjana.rai@intouchcx.com.

Senior Executive Operations Day shift & 24/7 shift Candidate needs to handle Queries Requests & Complaints the goal is to achieve superior customer engagement Semi voice & nonvoice process salary upto 35000 Regards priya 80810 73001

Process: Customer Service Shift: Rotational shift Quality: excellent communication Salary 15k to 35k Job location: Mumbai Qualification HSC will do Salary: HSC /Graduate with 6months Exp HR Akanksha 9136585837

INTERESTED CANDIDATES CAN CALL AND SHARE THEIR RESUMES AND CALL ON HR MANI DEEP - 9949871252 Job Description!!!!!!!!!! ! - Greetings from Sutherland! Currently we are hiring for International Semi voice process for Freshers and experienced both!!! Role & responsibilities An Voice Job is a job where the executives are assigned to handle the voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Preferred candidate profile: *Must be fluent in English *Excellent Communication can Apply *Candidates should reside under the radius of 25 kms are eligible . * Experienced can apply. *Both Undergraduate and Graduate can apply. *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Assessment & Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply ,Needed Immediate Joiners only. *No virtual Interview is available *Out of station candidates are Strictly not eligible *Pursuing education candidates are strictly not eligible NOTE- NO WORK FROM HOME Perks and benefits You'll develop your emotional intelligence. You'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. ONLY FOR THE CANDIDATES WHO ARE GOOD AT ENGLISH COMMUNICATIONS CAN APPLY FOR THE OPPORTUNITY. * Interview Rounds 1. HR 2. Assessment 3. Operations Note: 1) No Virtual interview & ONLY FOR Immediate joiners. 2) Minimum Experienced of at least 8 months into international voice process are eligible. Address: Sutherland, 7th floor, Divya Sree building, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089. Interested Candidates can come down for Walk-in for Interview and Mention My name HR Mani Deep on top of your resume Call me prior before coming for a walk In Interview to schedule the Interview. Carry your two copies of Resume. Sutherland never requests payment or favors in exchange for job opportunities.

Step into a Bright Future with JobShop Multiple Call Center Openings!"** - Looking for a place to start or advance your career? JobShop offers more than just a job; we provide a pathway to success. With multiple call center openings across Bangalores top BPOs, youll find the perfect role suited to your skills and ambitions. Freshers, start with us, and experienced pros, discover new growth! - Apply today with JobShop and unlock many opportunities under one roof! Job Details: 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Shagufta On 6360065103 / 9964080000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Shagufta On 6360065103 / 9964080000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Shagufta On 6360065103 / 9964080000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Shagufta On 6360065103 / 9964080000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR Shagufta On 6360065103 / 9964080000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters

**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru