Auto Transport Broker - USA Market

Job Title: Auto Transport Broker

Job Type: Full-Time ; Work from office, Night Shift/US Timezone

Location: Mohali

Salary: Base + Commission

Job Summary:

We are seeking a motivated and detail-oriented Auto Transport Broker to join our logistics and vehicle shipping team. The ideal candidate will act as a liaison between customers needing vehicle transport services and carriers capable of fulfilling those needs. This role involves managing transport orders, negotiating rates, coordinating with carriers, and ensuring top-tier customer service.

Key Responsibilities:

Customer Engagement: Communicate with clients to understand their auto shipping needs and provide quotes.

Carrier Coordination: Find, vet, and assign carriers to transport vehicles safely and on schedule.

Rate Negotiation: Negotiate competitive rates with both customers and carriers to maximize profitability.

Order Management: Create, monitor, and manage transport orders from booking through delivery.

Tracking & Updates: Provide real-time updates to clients regarding their shipment status.

Problem Resolution: Handle disputes, delays, or changes in transport and ensure customer satisfaction.

Compliance: Ensure all transactions comply with DOT regulations and company policies.

CRM/Software Use: Utilise load boards (e.g., Central Dispatch), CRM, and transportation management systems effectively.

Qualifications:

Experience: Prior experience in auto transport, freight brokerage, or logistics preferred.

Communication: Strong verbal and written communication skills.

Sales & Negotiation: Proven ability to close deals and negotiate effectively.

Organization: Detail-oriented with strong organizational and multitasking skills.

Tech-Savvy: Comfortable using logistics platforms, CRM systems, and spreadsheets.

Preferred Skills:

FRESHERS are also welcomed

Familiarity with Central Dispatch and other load boards

Basic understanding of vehicle types and transport equipment

Good ENGLISH SPEAKING SKILLS needed

Compensation:

Competitive + Commission-based pay with performance bonuses

For email CV at info@cheevoy.com or Whatsapp CVs at 9041671272.

(Please note: Calls on the number will not be entertained; please only send a WhatsApp message with resume.)