Assistant General Manager - Business & Operations

7 - 12 years

13 - 17 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

About Medhavi Skills University

Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empaneled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs.

About MAPL

Medhavi Aspire serves as the industry outreach arm of Medhavi Skills University, providing comprehensive human capital solutions across India. As a one-stop partner for talent workforce management, MAPL empowers businesses with innovative tools and strategies to attract, develop, and retain top talent. MAPL s diverse portfolio includes training and development, manpower outsourcing, payroll and compliance management, and apprenticeship management services under the NAPS/NATS schemes. It also champions the Learn & Earn initiatives through the WISE programs of Medhavi Skills University, offering individuals an opportunity to gain practical skills while earning a livelihood. In addition to its core services, MAPL is committed to fostering impactful Corporate Social Responsibility(CSR)initiatives.

Role Overview

The General Manager for Business and Operations at MAPL will be responsible for overseeing and managing the business and operational activities. This role requires a seasoned professional with at least 7+ years of experience in the staffing and manpower industry. The ideal candidate will drive operational excellence, client satisfaction, and business growth while ensuring efficient execution of organizational strategies.

Key Responsibilities:


1. Business Development:

  • Drive business growth by developing and managing leads for apprenticeship programs (NAPS/NATS), B.Voc, D.Voc, ITI programs, and work-integrated learning models.
  • Conduct market research to identify opportunities across industries, enterprises, and corporates.
  • Build and nurture connections with HR heads or relevant stakeholders and decision- makers to secure partnerships and collaborations.
  • Manage the sales pipeline, generate leads, and conduct field visits to expand MAPL s client base.

2. Business Management:

  • Develop and implement strategic plans to achieve business objectives and revenue targets.
  • Identify and capitalize on new business opportunities within the staffing and manpower sector.
  • Maintain strong relationships with existing clients and ensure the delivery of high-quality services.
  • Monitor market trends and competitor activities to keep MAPL ahead in the industry.

3. Operational Excellence:

  • Oversee daily operations to ensure smooth execution of staffing, manpower outsourcing, and related services.
  • Monitor supervisors and maintain strong relationship with plant/unit head or HR Heads.
  • Implement best practices and process improvements to enhance efficiency and productivity.
  • Ensure compliance with statutory and regulatory requirements, including labor laws and payroll management.

4. Team Leadership:

  • Lead and mentor a team of executives, supervisors and operational staff to achieve departmental and organizational goals.
  • Foster a culture of collaboration, innovation, and accountability within the team.
  • Conduct regular performance evaluations and provide constructive feedback for professional growth.

5. Compliance and Reporting:

  • Ensure adherence to regulatory requirements for apprenticeship programs and workforce solutions.
  • Prepare and present periodic reports on business performance, client engagement, and operational metrics to senior leadership.

6. Operational Coordination & Payroll Automation Support

  • Collaborate with the central operations team to ensure smooth execution and support of payroll management processes for deployed staff.

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Medhavi Skills University logo
Medhavi Skills University

Higher Education / Skill Development

Dehradun

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