Assistant F&B Manager

About Westdowns The Heritage Resort:

Westdowns The Heritage Resort is a distinguished hospitality destination that blends timeless heritage with modern luxury. We are committed to delivering a refined dining experience that reflects our rich cultural legacy and personalized guest service.

Job Summary:

The Assistant F&B Manager will support the Food & Beverage Manager in overseeing all F&B operations across the resort’s restaurants, bar, banquet areas, and in-room dining. This role requires a proactive, hands-on leader who can maintain high service standards, manage a dynamic team, and ensure smooth day-to-day operations in alignment with the resort’s reputation for excellence.

Key Responsibilities:

Operational Oversight:

Assist in managing daily operations of restaurants, bar, banquets, and room service.

Ensure consistent delivery of high-quality food and beverage service to all guests.

Supervise staff schedules, shift planning, and service assignments.

Conduct pre-service briefings and ensure readiness of all service areas.

Guest Experience & Service Excellence:

Monitor guest satisfaction and respond promptly to feedback or complaints.

Maintain high levels of guest interaction and personalized service.

Ensure all service staff are trained in guest engagement and resort standards.

Team Management & Training:

Lead, mentor, and motivate F&B team members.

Conduct regular training on service etiquette, product knowledge, and safety.

Support recruitment and onboarding of new F&B staff.

Financial & Inventory Management:

Assist in budgeting, cost control, and revenue tracking.

Help monitor F&B inventory, purchasing, and wastage reduction.

Collaborate with chefs and bar managers to optimize menu profitability.

Standards & Compliance

Enforce hygiene, safety, and sanitation regulations as per HACCP and resort policies.

Ensure proper maintenance of equipment and cleanliness of F&B areas.

Uphold and implement brand standards in all F&B outlets.

Qualifications & Experience:

Degree or Diploma in Hotel Management or F&B Service.

3–5 years of experience in F&B supervision or assistant management (resort/hotel experience preferred).

Strong knowledge of restaurant, bar, and banquet operations.

Excellent leadership, communication, and interpersonal skills.

Hands-on approach with a passion for delivering memorable dining experiences.

Familiarity with POS systems, inventory tools, and basic financials.

What We Offer:

Opportunity to work in a heritage luxury resort environment.

Competitive salary, service charge, and performance incentives.

Meals on duty and accommodation

Career advancement within a growing hospitality brand.

Training and development programs to support your leadership growth.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Food provided
• Paid time off

Schedule:

• Day shift
• Night shift

Work Location: In person