1584 Application Support Jobs - Page 7

Apex Group Ltd has an immediate requirement for a FIS Investran Techno-Functional Senior Associate for its Fund Services business within the Private Equity & Real Estate Funds (PERE) division. The principal responsibilities for the job are managing client reporting request, monitoring the Investran database, enhancing the technical product and supporting operational excellence. The role requires. Design, develop and implement high quality reports for our global Private Equity clients and their investors. Working closely with our system vendor FIS to identify application issues and help drive their resolution. Knowledge of PE GL Suite FIS Investran is a must . Promote product knowledge and team initiatives key PE forums such as the Investran Task Force. Understanding any manual process and work on automation improvements . Work on ad-hoc projects driven by the business while continuing to support the day-to-day requirements. Create and maintain technical documentation, including user manuals and guides . Strong project management experience with excellent stakeholder/client relationship management skills. Desired Technical Experience and Knowledge: 3+ years of related experience with Crystal Reports & SSRS Report Builder is a must Writing SQL queries against any RDBMS, VBA and other Programming language will be a plus Good understanding of unit testing , software change management, and software release management Domain/Working knowledge of financial industry data models is a plus. General knowledge/skills: Databases, Excel, PowerPoint Position Requirements Include: BE plus/or Post-graduate / CFA / CA / MBA / CCRA / CIIA / CAIA & equivalent 5+ years of experience in relevant fund admin experience incl. Client Reporting and Application support Strong research and analytical skills, including critical thinking and the ability to integrate various sorts of data and information in the analysis Experience working independently, proactively identifying or initiating ways to enhance a process, procedure or outcome that benefits the organization Ability to prioritize a large and varied workload, managing multiple tasks and details simultaneously Ability to show initiative, willingness to learn and take on responsibilities as contributing team member either in a lead or in a backup role to ensure team success Should be solutions focused and have the ability to work in unstructured environments under minimum or no supervision Willingness to acknowledge what is not understood and seek assistance Effective oral and written communication skills to clearly articulate analysis Advanced understanding of MS Excel, Word and PowerPoint

The primary responsibility of the Manager Applications Support is to ensure the availability and high quality of services provided to the end-users. These include several applications including in-house applications and interfaces with other systems and data sources. The person must have the ability to work as part of a team, within IT as well as in collaboration with end-users, Product Owners and other stakeholders. They must be able to understand requirements and guide the team in designing, documenting and implementing appropriate solutions, contributing to the process if required to satisfy the users needs. The successful applicant will work with global IT Operation and Support team. Experience working with Agile and DevOps methodologies would be preferable. Job Specification Leading an international team of Application Support Engineers and Developers Controlling IT workstreams in global projects Development, maintenance and support of several in-house solutions (Python, JSON, VB.NET, PL/SQL) Development, maintenance and support of scheduling and ETL solutions Reporting tool like OpenText, crystal report Ability to clearly communicate technical ideas to both technical and business stakeholders. Ensure adherence to change management and release management procedures Working closely with other team members and end users Skills Required 8-10+ years experience in a similar role 8+ years design and support experience Solid knowledge and experience in VB.NET, Python and JSON Experience in (Oracle) database design and PL/SQL Knowledge and experience of software engineering life cycle Experience working with automation/scheduling tools, such as VisualCron or Control-M Experience working with ETL tools, such as Alphafuse or X-Gen Great attention to details and the passion to drive projects forward Excellent time management and decision-making skills Excellent communication skills in both English written and verbal Good understanding of financial solution and process Background in the financial industry preferable What you will get in return: A genuinely unique opportunity to be part of an expanding large global business Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly

The primary responsibility of the Manager Applications Support is to ensure the availability and high quality of services provided to the end-users. These include several applications including in-house applications and interfaces with other systems and data sources. The person must have the ability to work as part of a team, within IT as well as in collaboration with end-users, Product Owners and other stakeholders. They must be able to understand requirements and guide the team in designing, documenting and implementing appropriate solutions, contributing to the process if required to satisfy the users needs. The successful applicant will work with global IT Operation and Support team. Experience working with Agile and DevOps methodologies would be preferable. Job Specification Leading an international team of Application Support Engineers and Developers Controlling IT workstreams in global projects Development, maintenance and support of several in-house solutions (Python, JSON, VB.NET, PL/SQL) Development, maintenance and support of scheduling and ETL solutions Reporting tool like OpenText, crystal report Ability to clearly communicate technical ideas to both technical and business stakeholders. Ensure adherence to change management and release management procedures Working closely with other team members and end users Skills Required 8-10+ years experience in a similar role 8+ years design and support experience Solid knowledge and experience in VB.NET, Python and JSON Experience in (Oracle) database design and PL/SQL Knowledge and experience of software engineering life cycle Experience working with automation/scheduling tools, such as VisualCron or Control-M Experience working with ETL tools, such as Alphafuse or X-Gen Great attention to details and the passion to drive projects forward Excellent time management and decision-making skills Excellent communication skills in both English written and verbal Good understanding of financial solution and process Background in the financial industry preferable What you will get in return: A genuinely unique opportunity to be part of an expanding large global business Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly

The Role & Key Responsibilities: The Level 2 Application Support Engineer will be responsible for providing technical support for the Digital Banking Product. They will also assist in developing and ensuring adherence to Standard Operating Procedures (SOPs) and implementing best practices for achieving support objectives. The ideal candidate must have a firm grasp of core technical areas, including PHP, Visual Development tools, Java Script databases and SQL. Pro-Actively review and refine the current processes to enhance resilience. Oversee and assist in the resolution of production incidents. Support the existing PHP code. Support the existing Orchestrator code. Working with the development team on small enhancements to the existing code. Work as part of a project team on larger projects, developing new integrations. Apply working procedures, methodologies and tools according to ITIL best practices and internal procedures. Comply with Information security best practices and guidelines. Participate in the elaboration and maintenance of the knowledge base of product. Skills Required Domain specific knowledge, encompassing one of: Banking, Payments and Client Onboarding 3+ years at a similar level to that being advertised. Experience with Cloud-based platforms Close attention to detail and diagnostic skills / ability to logically think problems through to a final resolution. Developer mindset, with structure problem solving. Continuous improvement mindset Fluent communication skills in English both written and verbally PHP and the Laraval framework, SQL Skills Desirable Knowledge/experience working within a regulated Banking environment. Knowledge of cloud - Azure experience Knowledge of working with in a DevOps environment Azure ??? Hands on experience within technical support teams

The Role & Key Responsibilities: The Level 2 Application Support Engineer will be responsible for providing technical support for the Digital Banking Product. They will also assist in developing and ensuring adherence to Standard Operating Procedures (SOPs) and implementing best practices for achieving support objectives. The ideal candidate must have a firm grasp of core technical areas, including PHP, Visual Development tools, Java Script databases and SQL. Pro-Actively review and refine the current processes to enhance resilience. Oversee and assist in the resolution of production incidents. Support the existing PHP code. Support the existing Orchestrator code. Working with the development team on small enhancements to the existing code. Work as part of a project team on larger projects, developing new integrations. Apply working procedures, methodologies and tools according to ITIL best practices and internal procedures. Comply with Information security best practices and guidelines. Participate in the elaboration and maintenance of the knowledge base of product. Skills Required Domain specific knowledge, encompassing one of: Banking, Payments and Client Onboarding 3+ years at a similar level to that being advertised. Experience with Cloud-based platforms Close attention to detail and diagnostic skills / ability to logically think problems through to a final resolution. Developer mindset, with structure problem solving. Continuous improvement mindset Fluent communication skills in English both written and verbally PHP and the Laraval framework, SQL Skills Desirable Knowledge/experience working within a regulated Banking environment. Knowledge of cloud - Azure experience Knowledge of working with in a DevOps environment Azure Hands on experience within technical support teams

Experience: 3+ years I Industry/Domain: Fund Administration Apex Group Ltd has an immediate requirement for a FIS Investran Techno-Functional Senior Associate for its Fund Services business within the Private Equity & Real Estate Funds (PERE) division. The principal responsibilities for the job are managing client reporting request, monitoring the Investran database, enhancing the technical product and supporting operational excellence. . The role requires. Design, develop and implement high quality reports for our global Private Equity clients and their investors. Working closely with our system vendor FIS to identify application issues and help drive their resolution. Knowledge of PE GL Suite FIS Investran is a must. Promote product knowledge and team initiatives key PE forums such as the Investran Task Force. Understanding any manual process and work on automation improvements. Work on ad-hoc projects driven by the business while continuing to support the day-to-day requirements. Create and maintain technical documentation, including user manuals and guides. Strong project management experience with excellent stakeholder/client relationship management skills. Desired Technical Experience and Knowledge: 3+ years of related experience with Crystal Reports & SSRS Report Builder is a must Writing SQL queries against any RDBMS, VBA and other Programming language will be a plus Good understanding of unit testing, software change management, and software release management Domain/Working knowledge of financial industry data models is a plus. General knowledge/skills: Databases, Excel, PowerPoint Position Requirements Include: BE plus/or Post-graduate / CFA / CA / MBA / CCRA / CIIA / CAIA & equivalent 5+ years of experience in relevant fund admin experience incl. Client Reporting and Application support Strong research and analytical skills, including critical thinking and the ability to integrate various sorts of data and information in the analysis Experience working independently, proactively identifying or initiating ways to enhance a process, procedure or outcome that benefits the organization Ability to prioritize a large and varied workload, managing multiple tasks and details simultaneously Ability to show initiative, willingness to learn and take on responsibilities as contributing team member either in a lead or in a backup role to ensure team success Should be solutions focused and have the ability to work in unstructured environments under minimum or no supervision Willingness to acknowledge what is not understood and seek assistance Effective oral and written communication skills to clearly articulate analysis Advanced understanding of MS Excel, Word and PowerPoint .

The Role & Key Responsibilities: The Level 2 Application Support Engineer will be responsible for providing technical support for the Digital Banking Product. They will also assist in developing and ensuring adherence to Standard Operating Procedures (SOPs) and implementing best practices for achieving support objectives. The ideal candidate must have a firm grasp of core technical areas, including PHP, Visual Development tools, Java Script databases and SQL. Pro-Actively review and refine the current processes to enhance resilience. Oversee and assist in the resolution of production incidents. Support the existing PHP code. Support the existing Orchestrator code. Working with the development team on small enhancements to the existing code. Work as part of a project team on larger projects, developing new integrations. Apply working procedures, methodologies and tools according to ITIL best practices and internal procedures. Comply with Information security best practices and guidelines. Participate in the elaboration and maintenance of the knowledge base of product. Skills Required Domain specific knowledge, encompassing one of: Banking, Payments and Client Onboarding 3+ years at a similar level to that being advertised. Experience with Cloud-based platforms Close attention to detail and diagnostic skills / ability to logically think problems through to a final resolution. Developer mindset, with structure problem solving. Continuous improvement mindset Fluent communication skills in English both written and verbally PHP and the Laraval framework, SQL Skills Desirable Knowledge/experience working within a regulated Banking environment. Knowledge of cloud - Azure experience Knowledge of working with in a DevOps environment Azure ??? Hands on experience within technical support teams

Application Support Analyst - Lead Permanent Location: Pune Experience: 6 - 10 years Department: IT Employment Type: Full time Role purpose The role of Application Support Analyst will be part of the group function. As an Application Support Analyst, you will be the primary contact for supporting, maintaining, and configuring core line business and supporting applications. The successful applicant will be responsible for tasks such as investigating, prioritizing, and resolving service desk tickets related to various incidents and requests for the applications in scope, as well as coordinating and deploying new releases and application upgrades. Role Responsibilities: Working as a part of a global team to provide application support across several applications in APEX Group. Prioritization and resolution of tickets related to the core line business applications including troubleshooting incidents and responding to service requests as per the service catalogue. Define new services when required and perform regular updates of the service catalogue. Liaising with business vendors and development team regarding incidents, requests, and project related tasks/items. Provide input and support to project related tasks such as new application implementations, new application upgrades and releases. Follow the IT change management process when performing any changes in both PROD and NON-PROD environments. Develop and provide effective dashboards and regular reports to support leadership and project teams. Offer new ideas and act as subject matter expert (SME) for the applications/software products in scope. Create and maintain sufficient technical documentation and knowledge base, and standard operating procedures (SOP`s). Provide response and deliverables related to audit and compliance requests. Perform analysis of the functionality of software applications and suggest significant improvements. Offer software application support under the supervision of the senior engineer Consult skillfully with the team of software development, clients, and internal users to improve application performance. Ensure very effective back-end and front-end functionality of all applications. Establishing the main causes of application errors while escalating serious concerns to the Senior engineer. Efficiently managing code migration across various environments only to ensure synchronized and continued functionality. Documenting processes proficiently and continuously monitoring the application performance metrics. Keep an updated record of configuration changes while scheduling the updates of applications. Provide extensive front-end support to all colleagues and clients of other departments. Efficiently manage coordination at both local and international levels, whenever and wherever required. Skills Required: Excellent IT skills with the ability to learn new systems and processes with ease. Experience with fund administration and finance applications. Experience in supporting core line business applications. Skill on Windows Boxes, Linux, IIS, SSIS, Ad accounts, SQL, database understanding Understanding on Azure cloud Understanding on Client Server Architecture Strong verbal and written communication skills and ability to present in a clear and concise manner. Experience with Azure desirable. Knowledge of Fund Administration, Transfer Agency, Payments and associated technologies. Educated to Batchelor Degree Level or equivalent qualifications/ work experience. Able to Manage team and guide them with the Standard process Able to provide MIS out of Tickets/work

locationsPune - East time typeFull time posted onPosted 30+ Days Ago job requisition idJR-0008642Application Support Analyst - Lead PermanentLocationPuneExperience6 - 10 yearsDepartment:IT Employment TypeFull time Role purpose The role of Application Support Analyst will be part of the group function. As an Application Support Analyst, you will be the primary contact for supporting, maintaining, and configuring core line business and supporting applications. The successful applicant will be responsible for tasks such as investigating, prioritizing, and resolving service desk tickets related to various incidents and requests for the applications in scope, as well as coordinating and deploying new releases and application upgrades. Role Responsibilities: Working as a part of a global team to provide application support across several applications in APEX Group. Prioritization and resolution of tickets related to the core line business applications including troubleshooting incidents and responding to service requests as per the service catalogue. Define new services when required and perform regular updates of the service catalogue. Liaising with business vendors and development team regarding incidents, requests, and project related tasks/items. Provide input and support to project related tasks such as new application implementations, new application upgrades and releases. Follow the IT change management process when performing any changes in both PROD and NON-PROD environments. Develop and provide effective dashboards and regular reports to support leadership and project teams. Offer new ideas and act as subject matter expert (SME) for the applications/software products in scope. Create and maintain sufficient technical documentation and knowledge base, and standard operating procedures (SOP`s). Provide response and deliverables related to audit and compliance requests. Perform analysis of the functionality of software applications and suggest significant improvements. Offer software application support under the supervision of the senior engineer Consult skillfully with the team of software development, clients, and internal users to improve application performance. Ensure very effective back-end and front-end functionality of all applications. Establishing the main causes of application errors while escalating serious concerns to the Senior engineer. Efficiently managing code migration across various environments only to ensure synchronized and continued functionality. Documenting processes proficiently and continuously monitoring the application performance metrics. Keep an updated record of configuration changes while scheduling the updates of applications. Provide extensive front-end support to all colleagues and clients of other departments. Efficiently manage coordination at both local and international levels, whenever and wherever required. Skills Required: Excellent IT skills with the ability to learn new systems and processes with ease. Experience with fund administration and finance applications. Experience in supporting core line business applications. Skill on Windows Boxes, Linux, IIS, SSIS, Ad accounts, SQL, database understanding Understanding on Azure cloud Understanding on Client Server Architecture Strong verbal and written communication skills and ability to present in a clear and concise manner. Experience with Azure desirable. Knowledge of Fund Administration, Transfer Agency, Payments and associated technologies. Educated to Batchelor Degree Level or equivalent qualifications/ work experience. Able to Manage team and guide them with the Standard process Able to provide MIS out of Tickets/work

Dear Candidate, Pennant Technologies Pvt Ltd is hiring!! Job Title: :Lead Engineer, Support Work location: :Vizag Work mode: :Work from office Experience: :8 to 13 years Industry type: :Product based Fintech company Domain: :BFSI Lending Domain Key Skills: 7+ years of experience in a software support environment supporting complex, multi-tiered enterprise software applications. Hands on experience in supporting JAVA/J2EE Applications. • Experience on IDE (Eclipse) for debugging. Performance improvements / optimization / shell scripts / memory management / automation activities Strong knowledge in DB Skills (Post Gres/Oracle / SQL Server). Solid experience in Technical Troubleshooting skills. Strong hands-on experience in Lending domain (LMS, LOS, Collections etc.) Prior experience in client interaction. Ability to be available for 24*7 on call if required, and to work in flexible hours. Ability to multi-task and work through problems independently. Open to travel. Role Outcomes: Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution. Software troubleshooting using Java technologies and relational databases. Work closely with technical teams, testing and release teams to investigate complex issues and enhance the quality of existing products and report it in the reporting system. Perform root cause analysis and update application developers in fixing the issue. Identify repeating issues and deliver long term solutions. Working with cross functional teams in client location/environment. Participate in Client calls. Generating documentation in the form of case notes. Participate in Mini Month End activity or bimonthly activity / as per client requirements. Ability to identify and prioritize open tickets. Tracking and maintaining ticket life cycle in Pennant Service desk, starting with ticket logging to ticket closure. Training/Mentoring the new joiners. Generating performance metrics for all the support activities of peers and overall project perspective on timely.

Team works on providing L2 application support to FIS hosted Payment solutions for clients in AMER region. We are looking to add an energetic, self-driven, critical thinking, talented, and experienced operations analyst to our growing team. The role is to provide L2 support, examine client reported payment and system issues, internal notification of alerts mistaken payments along with incident management, change management, problem management. Day to day processing of files and fixing the production issues that may arise and require further investigation and resolution. What you will be doing: Will be responsible for Incident Management, Change Management, Problem Management, Monitoring of systems for functional processing of payments. File Uploads that come from schemes. Closely work with Developers/L3 team to provide correct analysis and solution. Monthly reporting for Volumes and SLAs for all PaaS clients Configuration changes Business Validations for all Changes/Releases that goes to PROD. What you bring: Overall experience of 7-10 years into Banking, Payments Domain, Change Management, Basic testing skills Experience in ServiceNow, Basic knowledge of OPF or OPF basic training done BA knowledge will be added advantage. Knowledge on ISO 8583, ISO 200022 and other payments formatters will be added advantage. Basic knowledge of tool like CI, Jenkins, Database, Cloud setup What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities - FIS is your final career step! A competitive salary and benefits Great workspaces with dedicated and motivated colleagues

Project description Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities Automate builds, deployments, and other aspects of the release lifecycle through CI/CD tools such as Git, Jenkins, and Jira Collaborate and work with the various application teams to develop, support, and manage enterprise DevOps CICD pipeline and workflow Manage the processes of deployments using the blue-green deployment pattern whenever possible Day-to-day monitoring, backup, deployment, and maintenance of Release Environments Supports day-to-day testing activities for implementations, upgrades, weekly, and monthly releases Need to work in a 24/7 format Available over the weekend for deploying CR for GFMT applications Skills Must have At least 3+ years working in an Application Support Environment that includes BAU, SIP, KPI/KRI measurement, Stakeholder management, and reporting Experience in Release Support CR Management GitHub and CI CD pipeline Source code management and branching strategies with Bitbucket and GIT Bash Manage the various different code scanning tools, OSS, Fortify, and SonarQube Nice to have Apache Server, Citrix user working knowledge Exposure to Monitoring tools ITRS, ELK Kibana Network troubleshooting basics Other Languages EnglishC2 Proficient Seniority Regular

Data Guard - RMAN backup, cloning and restoration Performance tuning - performance analysis and optimization Security patching - Applying Oracle security patches and updates Application Support - Troubleshooting and resolving issues related to Oracle E-Business Suite (EBS), Java, Weblogic, and other Oracle applications Health check and Monitoring Scripting - Writing and executing scripts Month-end support - providing support during critical month-end processing periods Additional Support - Addressing other Oracle-related tasks as needed and agreed upon

Interfaces with users, internal departments, and vendors to identify their needs and establish software, and network requirements Performs Product and Technical Support functions and provides routine support Provides remote technical support, configuring and desktop PCs, laptops, peripherals, mobile devices, and software; software, connectivity, and other technical problems including documenting steps taken and status in service management tracking systems, following up with end users to ensure the issue has been resolved Own, refine, and implement build processes for desktops, laptops, and mobile devices Significant experience of IT Service Operations, and how an IT installation works across a large and complex organisation Liaise with third-party vendors for hardware and application support, troubleshooting collaboratively Daily user support for all End User Computing including maintenance and support Provide effective and efficient support to our users while logging this information in our Service Desk ticketing tool Field incoming help requests from end users via telephone, e-mail and ticket logging system in a courteous manner Ensure that Service Desk policies and procedures and best practices are implemented and adhered to, particularly our change, problem and incident management procedures (based on the ITIL v4 standards) Ensure that all calls and issues are dealt with in a timely and efficient manner Evaluate documented resolutions and analyse trends for ways to prevent future problems Identify and learn appropriate software and hardware used and supported by the organisation Field incoming help requests from end users via telephone, e-mail, portal and ticket logging system in a courteous manner Escalate calls to the relevant work stream in a timely manner Report all suspected information security incidents and breaches Understand and adhere to all established CTM and IT policies, standards and procedures, especially Information Security policies and operational procedures Create new starter profiles within Active Directory, office 365 and all other applications as requested in the request, as part of the New Starter procedure Change user profiles as part of the Mover procedure Offboard users as part of the Leaver procedure Troubleshoot Handoff & access related issues Following the asset management procedure, ensure Assets are correctly logged and accurately maintained Qualifications Graduation

Job Description: Who We Are Saks is a world-renowned luxury ecommerce destination. The company s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores which extend that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home d cor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the pre-eminent destination for luxury, globally. Role Summary As a Lead Database Administrator, you will work with other members of our DBA teams to develop and track key database measures and metrics. Your focus will be on evaluating runtime systems, building monitoring and incident response capabilities, and automating monitoring and automatic feedback systems for our development, staging, and production systems Key Qualifications 9+ years of experience in a DBA role supporting 24/7 environment with on call duties as per team rotation. DBA will be responsible for supporting other database types (Postgres, DB2, aurora) in Saks environments. Demonstrated ability to mentor junior team members and develop internal experience in DBA best practices Experience with database migration from data center to Azure / AWS RDS. Managing Databases as IaaS, PaaS. Exposer to Azure VMs and /Azure SQL MI Experience with Automation of routine tasks and setup monitoring. Shell scripting, Powershell, PL/SQL for automation. Strongly desired: experience in the retail or fashion industries Appreciated: interest and curiosity for working in a variety of languages and frameworks with flexibility towards team and organizational adoption Role Description Assist with issues relating to system performance: Diagnosis of SQL problems, Application Support and SQL Support Assist with the design and maintenance of systems, policies, and procedures for disaster recovery to ensure effective availability, protection, confidentiality of data, and integrity of data assets. Be a consultant in the review, planning, testing, and execution of business applications and database upgrades Develop and track key database measures and metric Good understanding of data models and assisting the application team providing recommendations for schema designs o Demonstrate extensive hands-on experience with SQL Server & Oracle with a particular emphasis on performance and tuning. Skills include, but are not limited to: Installations, migrations/upgrades, configuration, tuning and performance analysis, backup/restore/failover Ability to plan, scope and estimate work effort to produce high quality deliverables on time/on budget for Database project work Good understanding of Failover clustering and Log shipping Use quantitative and modeling techniques to forecast database capacity and growth trends On call duties per team rotation. Conduct research and make recommendations on database products, services, protocols, and standards in support of development efforts. Develop key automation, monitoring and performance tuning software Review and tune data access calls and stored procedures to ensure both individual database performance and overall system performance Provide technical leadership in the design, implementation and management of our database environments Your Life and Career at Saks Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount Thank you for your interest in Saks. We look forward to reviewing your application. Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

"> Home / Home / Careers / Careers / Senior .Net Lead Senior .Net Lead Introduction We are looking for candidates with 8+ years of experience in IT industry and with strong .Net/.Net Core/Azure Cloud Service/ Azure DevOps. . This is to notify jobseekers that some fraudsters are promising jobs with Reflections Info Systems for a fee. Please note that no payment is ever sought for jobs in Reflections. We contact our candidates only through our official website or LinkedIn and all employment related mails are sent through the official HR email id. for any clarification/ alerts on this subject. Apply Now

We are looking for candidates with 7+ years of experience in IT industry and with strong .Net/.Net Core/Azure Cloud Service/ Azure DevOps. . This is to notify jobseekers that some fraudsters are promising jobs with Reflections Info Systems for a fee. Please note that no payment is ever sought for jobs in Reflections. We contact our candidates only through our official website or LinkedIn and all employment related mails are sent through the official HR email id. for any clarification/ alerts on this subject. |This is a client facing role and hence should have strong communication skills and the resource should be hands-on - experience in coding and Azure. Working hours - 8 hours (12 PM -9 PM) Responsibilities include: Develop, enhance, document, and maintain application features in .Net Core 5/6+ , C#, /REST API/T-SQL and AngularJS/React JS Application Support & API Integrations with third party solutions/services Understand technical project priorities, implementation dependencies, risks and issues Participate and develop code as part of a unified development group, working the whole technological stack Identify, prioritize and execute tasks in the software development life cycle Work with the team to define, design, and deliver on new features Broad and extensive knowledge of the software development life cycle (SDLC) with software development models like Agile, Scrum model, Jira models. Effective communication skill ,technical documentation , leadership and ownership quality Primary Skills : Develop high-quality software design and architecture 6+ years of development experience in C# , .Net technologies, SQL and at least two year working with Azure Cloud Services Expertise in C#, .Net Core 3.0/6.0 or higher, Entity framework, EF core, Microservices, Azure Cloud services, Azure DevOps and SOA Ability to lead, inspire and motivate teams through effective communication and established credibility Guide team to write reusable, testable, performant and efficient code Proficient in writing Unit Test Cases using X-Unit, MS-Test Build standards based frameworks and libraries to support a large-scale application Expertise in RDBMS including MS SQL Server with thorough knowledge in writing SQL queries, Stored Procedures, Views, Functions, Packages, Cursors & tables and objects types. Experience in large scale software development. Prior experience in Application Support & API Integrations Knowledge of architectural styles and design patterns, experience in designing solutions Strong debugging and problem-solving skills Azure Skills - Azure Messaging services - Service Bus or Event Grid, Event hub - Azure Storage Account - Blobs, Tables, Queue etc - Azure Function / Durable Functions - Azure DevOps - CI/CD pipelines (classic / YAML) Secondary Skills : Good knowledge of JavaScript, React JS, jQuery, Angular and other front end technologies API Management - APIM Expertise in Microsoft Azure Cloud Service , Application Insights, Azure Monitoring, KeyVault and SQL Azure. Azure DevOps - CI/CD pipelines (classic / YAML) Hands on experience in building and deploying applications by adopting Azure DevOps practices such as Continuous Integration (CI) and Continuous Deployment (CD) in runtime with Git, Docker, Kubernetes and managing Azure Cloud Services.

iScala Support - 4 Positions4 Responsibilities: Liaise with client application lead for day-to-day activities. Provide L2/L3 support for issues related to iScala ERP Finance Modules Attend all internal and client meetings. Monitoring and tracking tickets and alerts, ,maintain agreed SLAs Coordinate with other teams, business users, Vendor (e.g. Oracle/Microsoft etc.) Help in patching and monthly closure activities. Documenting and Maintaining SOPs and KEDB On-call support for P1 issues. Raise risks/issues (if any) on time. Skills & Experience Required: 6+ years of hands-on experience in L2/L3 Application Support for iScala ERP application - Finance Modules Must HaveiScala - Budget, forecasting and actuals L2/L3 ticket support Good to HaveExperience in Hospitality industry Basic understanding of debugging issues in seeded as well as custom programs, peripheral integrations (e.g. bank integrations) etc. Understanding of basic XML, Unix, and PL/SQL ITIL certification will be an added advantage. Excellent communication skills Ready to work in rotational shift.

Job Description Summary Responsible for providing formal technical and clinical support in CT during the sales process within a geographic region. Responsibilities include delivering pre-sale product demonstrations, post-sale installation, training, customer service activities, and ongoing customer support. This includes on-site clinical in-servicing and go-live support. May also be required to take on a leadership role within the local team. . Job Description Roles and Responsibilities The incumbent will be responsible for providing clinical application support for CT to customers of radiology imaging solutions at healthcare facilities across the territory. They will deliver on-site training as well as remote technical assistance for troubleshooting and resolving product-related issues. They will also actively engage in promoting our products and services through presentations and demonstrations at conferences, trade shows, and customer sites. Provide on-site clinical application support to customers, including installation, configuration, testing, validation of application software, and user training. Assist in pre-sales activities by supporting marketing efforts with product evaluations and demonstrations, and by offering clinical input to potential customers. Remotely support customers with product selection, system configuration, connectivity, networking, and technical troubleshooting. Coordinate the activities of other application specialists assigned to customer sites. Collaborate closely with sales representatives to ensure effective communication of customer clinical needs and priorities. Work with internal teams (e.g., development, quality assurance, documentation) to relay customer requirements and feedback for existing and new products. Develop educational materials such as image galleries, brochures, posters, and videos. Attend conferences and trade shows to promote products and services to current and prospective customers. Act as a liaison between customers and internal departments to facilitate problem resolution and product improvement. Required Qualifications Masters degree in Medical Imaging Technology from an accredited university or college Minimum three years experience in radiology department of hospital with experience in CT Experience in PACS/RIS/HIS would be added advantage Desired Characteristics Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.

Organization Cigna is a multinational organization and a leading global health services Provider, dedicated to helping people improve their health, wellbeing and sense of security. You ll be joining a global team with offices located in America. Cigna are now primarily following a hybrid work model with Production Support teams located in America, Europe, India & Malaysia. Role The Technical Support Senior Analyst role will join our production support team responsible for supporting a portfolio of applications, databases and services. Responsible for the oversight of day-to-day activities of the production and lower environments. The Production Support team provides several services for International Health (IH) including: Application Support 24/7 Production Support Monitoring, batch support and optimization, defect identification and remediation Configuration updates, data fixes, ad-hoc reporting requests Release Management Change Management Collaborate across multiple interconnected teams to provide quick resolution to customer impacting incidents. The successful candidate must have an appetite to own the day-to-day delivery against Service Level Agreements (SLA) and provide a high level of customer satisfaction. The motivation to drive change towards modernization and automation across the team s processes and practices. The role will be responsible for working with business and IT Partners across the company to manage the services and provide technical support to the IT and business teams. The primary focus of this role will be working with an emerging support team based in Cigna s CHSI location in India and providing services to the International Health Americas business. Must be comfortable dealing IT control processes taking ownership of the controls for the applications and supporting the production release process. This role requires a good balance between providing technical guidance/ analysis, resolving technical and data related task, and ensuing solution(s) align with Cigna best practices ways of working to exceed SLAs. Working with our development teams closely understanding and managing the release process. Following and improving our governance processes. Candidate profile Cigna is specifically looking for a dynamic, seasoned, experienced Technical Senior Analyst with Java, ,SQL Server & Unix experience. An IT professional with strong skills in Service Delivery, Application Management & Support processes. Insurance or financial services background would be a strong advantage. Integrated applications - understand where application sits in wider Architecture Must have confidence to quickly learn the technical and functional aspects of a complex service. Ability to communicate with technical and operations (non-technical) team member Behaviors Self-Motivated Problem Solver Autonomous Process Minded Ambitious Continuous Improvement Driven Skills and Experience Candidates must have strong experience in the following areas: Strong stakeholder relationship and communication skills Incident Management Skills Proven track record in day to day production support Knowledge of automation MS SQL Server SSIS Packages Windows & Unix / Linux Basic Java Perform in-depth data and systems analysis Application Integrations and ETL Strong analytical and troubleshooting skills Incident Management Skills Advantages in having experience in the following areas: ServiceNow Dynatrace & Splunk Confluence Jira Application Integrations TOAD/SQL Navigator

As an Incident Manager, a member of IT Service Management pool within the SAS 24x7 Global Operations Center, you will p articipate in operational and transformational initiatives as related to Service Management. As an Incident Manager, you will be responsible in the ongoing definition and improvement of service management policies, processes, procedures, and their supporting tools. While this position primary focusses on Incident Management (including Major Incident Management. This position will also be responsible for encouraging the adoption of ITIL practices (IT Infrastructure Library) throughout Global SAS IT. Responsibilities: Participates in the development, implementation and communication related to several Service Management processes including Incident, Problem, Change, Configuration, Event, Knowledge, Request and Service Portfolio Management Perform the Major Incident Management (MIM) role to anchor and drive quick resolution for high priority incidents Participate and champion the Change governance initiatives including reporting, coordination and tracking activities Participate in efforts to implement ITSM technical solutions necessary to automate processes and support the operation of end-to-end IT services delivery and support processes. Provide business analysis support by identifying requirements for ITIL based tools and applications, specifically ServiceNow and executes user acceptance testing. Work with development teams and project management on the implementation, enhancement, and support of IT service management tools (CMDB, ticketing system, etc.) Champion ITIL best practices and their implementation throughout SAS Define and propose the key performance indicators and critical success factors for global IT services Work with IT leadership to ensure alignment and adoption of ITSM processes and tools within the overall service management strategy Act as advisor in recommending continual service improvements to operational activities that will enhance service robustness and reliability Monitor key ITSM dashboards or queues to ensure the appropriate priority and triage during assigned shift. Work with the team, management, and SAS Service Owners to create, maintain, and improve the documentation needed by the team for successful execution of daily tasks. Review and assess OLA/SLA data with SAS Service Owners to improve incident resolution and request execution. Drive customer first approach in all service interactions in a dynamic environment while managing competing demands. Work with Global Operations Center supervisors and management to ensure consistent service delivery. Work 24x7 on monthly rotating schedule including weekends and holidays. Qualifications Essential: Bachelor s degree in Computer Science or related field plus seven years experience in IT. An equivalent combination of education, training, and experience may replace these requirements. Experience providing infrastructure, OS, and/or application support for customers. Technical Skills Operating Systems: Windows, RHEL Linux Application: SAS, Java based enterprise applications Self-driven with ability to train/coach employees on varied ITSM topics Strong troubleshooting skills Professional written, verbal, and interpersonal communication skills are essential. Ability to work in a strong team environment as well as independently. Preferred: ITIL Foundation Certified Experience with ServiceNow (IT Operations Management, IT Service Management). Solid knowledge of multiple operating systems. Knowledgeable in Six Sigma, Lean or related methodology. ISO, SOC 2, FedRAMP Compliance hands on knowledge. Knowledge of VMware and cloud hosting providers. SAS only sends emails from verified sas.com email addresses and never asks for sensitive, personal information or money. .

We are seeking an experienced, motivated, creative Lead Production Support Project to join our Cognitive/AI Automation Support team to support AI solutions using Java/J2EE across our 450+ market-leading customer base. This role requires a high degree of independent execution, hands-on technical leadership of teams, ownership and responsibility for customer success. The Manager Development /support is expected to be highly resourceful at swiftly executing Support tasks along development with high quality coding standards. This is a varied role which offers exposure to a wide range of technologies. A commitment to collaborative problem solving, sophisticated design, and delivering quality product(s) is essential. We are seeking an experienced, motivated, creative Lead Production Support Project to join our Cognitive/AI Automation Support team to support AI solutions using Java/J2EE across our 450+ market-leading customer base. This role requires a high degree of independent execution, hands-on technical leadership of teams, ownership and responsibility for customer success. The Manager Development /support is expected to be highly resourceful at swiftly executing Support tasks along development with high quality coding standards. This is a varied role which offers exposure to a wide range of technologies. A commitment to collaborative problem solving, sophisticated design, and delivering quality product(s) is essential. Key Duties and Responsibilities Design, develop, support and automate applications, modules and tasks using Java/J2EE and related Technologies Provide technical leadership to small development teams working on Java and web applications Provide hands-on technical leadership to the Support and development team by jumping into the coding mode when needed by team. Understand business requirements and transform non-technical, business requirements into technical requirements Break down program specifications into its simplest elements and translate this logic into a programming language. Prepare effort/cost estimates/plans which consistently demonstrate minimum deviation from plan. Provide technical designs and solutions and supporting documentation to business/customer problems Accountable and responsible for meeting project timelines Work with minimum guidance from senior leaders, and collaborate with internal team members, shared services teams (e.g., Server team, Network, etc.) as well as external stakeholders as needed throughout each project s lifecycle Independently perform all necessary end-to-end setup (software and middleware) on development, testing Support & production environments. Proactively identify bottlenecks and bugs, and devise solutions to mitigate and resolve these issues Develop and maintain code quality, organization, and automatization Proactively contribute to and shape quality deliverables, particularly during the design phase Carry out code reviews to ensure quality deliverables from Application support Practice and encourage knowledge sharing with a focus on establishing best practices Ready to work in flexible time zone as per client requirement(s). Support AI Application and Deployment on Production. Qualifications and Experience Required Bachelor s Degree in Computer Science required; Master s degree preferred. 10+ years of enterprise application development & Support experience in various development roles and technologies with at least 6 years experience with Java/J2EE Technologies. Minimum 3 years experience in leading small agile/scrum development teams. Strong development experience in Restful Web Services using Spring or Jersey Frameworks Strong development experience using any ORM (JPA/Hibernate) Knowledge on MERN stack with SQL Server Knowledge on Cloud hosting. Prior web development experience using HTML5, CSS and AJAX/JQuery and AngularJS/DOJO preferred. Demonstrable working knowledge of CI/Build tools like Maven, Ant and Jenkins Strong knowledge of Test Driven Development Solid foundation and experience in agile development methodology Exposure to any unit test framework like Junit/Test NG and Mocking frameworks (e.g. Mockito) Knowledge of design pattern, which includes java, j2ee design pattern. Familiarity with mainstream application servers like WebSphere 8.0, Apache Tomcat. Working knowledge of UNIX commands and scripting. Development experience in cognitive technologies such as IBM Watson, Amazon Alexa, Microsoft LUIS will be preferred Proven experience in SQL and Database programming. Excellent written and verbal communication skills. Must be able to effectively communicate across all levels of the organizations with regards to all aspects of a project solution with managers, client and project team. Strong interpersonal abilities to collaborate across teams Can think creatively and provide innovative designs and solutions to problems. Experience/knowledge of entire software lifecycle process/SDLC. Experience developing and deploying solutions/applications across various environments (on premises and cloud (AWS, Azure, Amazon, etc.). Experience in contact center domain and multi channel customer engagement platforms like Genesys, eGain, Avaya) preferred

Job Implementation of Oracle ERP (EBS) module for the IBD businesses Implement the financial solutions for the EBS Oracle accounting Responsible for Accounting and inventory transactions data interfaces from digital across ERP applications Responsible for Internal audits for POS & Oracle data integration (Accounting Posting) Participate in Month end closures with commercial, Costing & Accounts Work Experience 5-8 years of Oracle Applications R12.x Functional experience in Finance Modules (AP, AR, GL, FA) and Inventory (INV,OM,PO) Excellent domain knowledge and strong hands-on experience in P2P & O2C processes Strong Functional knowledge of Oracle EBS 12.2.6 modules Payables, Receivables, General Ledger. Experience with multiple Technologies such asSQL, PL/SQL, Alerts, ADI, Data Loader Should have exposure to FIN Tables and Views Experience in Implementations / Upgrades / Application Support Solid customer service / client facing experience. Demonstrable knowledge/skills of JIRA is must Will be responsible for liaising with Business & IT teams for requirement gathering, functional specifications analysis, solution design, data conversion, execute SIT, assist UAT testing, user trainings, as needed. Good communication skills to interact and collaborate within the team and with client. Function independently with minimum direction Work effectively in a team environment spanning regions across the globe. Good in Oracle AIM documentation BRD, MD050, TE020, TE040

Software Engineering Lead Analyst About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for exceptional software engineers/developers in our PBM Plus Technology Organization. In this role, you will identify the tasks and responsibilities of developing distributive applications, utilizing Java Spring Boot, Jenkins, GitHub, OpenShift, ReactJS. This candidate must be team oriented and have interpersonal skills, as the existing team values productive collaboration to enable high output and good business value. This role requires the ability to make well-thought-out decisions on complex or ambiguous issues and to effectively communicate to individuals at all levels of the technical and business communities. The Software Engineering Lead Analyst must develop a strong affiliation with the requirements, technology solution and operational readiness organizations, including the ability to use, share, contribute and influence the appropriate artifacts, approach and best practices used to build enterprise-scale solutions. Responsibilities: Provide expertise, tools, and assistance to operations, development, and support teams for critical production issues and maintenance Troubleshoot production issues, diagnose the problem, and implement a solution - First line of defense in finding the root cause Support any production & post production and ensure resolution. Work cross-functionally with the support team, development team and business team to efficiently address customer issues. Active member of high-performance support team in an agile environment. Support, maintain and participate in the development of state-of-the-art software technology platforms utilizing Microsoft, Linux, and Cloud and Web technologies for Cigna Health Services / Evernorth Technology. Qualifications Required Skills: Desire to work in application support space Passion for learning and desire to explore all areas of IT Experience in Java SpringBoot, GitHub, OpenShift, Microservices NoSQL(Mongo DB/Postgres), SQL, Production Support Good to have skills Kafka, AWS, ReactJS, Production Support Proven experience working with diverse teams of technical architects, business users and IT areas on all phases of the software development life cycle. Exceptional analytical and problem-solving skills Structured, methodical approach to systems development and troubleshooting Ability to ramp up fast on a system architecture Experience designing and developing process-based solutions or BPM (business process management) Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong interpersonal/relationship management skills. Strong time and project management skills. Familiarity with agile methodology including SCRUM team leadership. Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. Required Experience & Education: 4- 6 years in an application development role or as a production support Bachelors Degree or higher from an accredited university or a minimum of three (3) years of experience in software development in lieu of the bachelor s degree education requirement

ServiceNow ITOM developer The Infrastructure Support Engineer (Standard) is responsible for providing support for various IT infrastructure systems and ensuring their availability and reliability. They work on diagnosing and resolving hardware, software, and network-related issues and may also assist in maintaining system security and compliance. EXPERIENCE 4.5-6 Years SKILLS Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): Infrastructure Support