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iScala Support - 4 Positions

6 - 11 years

4 - 8 Lacs

Pune

Posted:3 days ago| Platform: Naukri logo

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Skills Required

erp application support xml debugging unix accounts receivable general ledger accounting accounts payable forecasting documentation invoice processing accounting budgeting iscala bank reconciliation hospitality client meeting tally finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

iScala Support - 4 Positions4
Responsibilities:

  • Liaise with client application lead for day-to-day activities.

  • Provide L2/L3 support for issues related to iScala ERP Finance Modules

  • Attend all internal and client meetings.

  • Monitoring and tracking tickets and alerts, ,maintain agreed SLAs

  • Coordinate with other teams, business users, Vendor (e.g. Oracle/Microsoft etc.)

  • Help in patching and monthly closure activities.

  • Documenting and Maintaining SOPs and KEDB

  • On-call support for P1 issues.

  • Raise risks/issues (if any) on time.

    • Skills & Experience Required:

  • 6+ years of hands-on experience in L2/L3 Application Support for iScala ERP application - Finance Modules

  • Must HaveiScala - Budget, forecasting and actuals L2/L3 ticket support

  • Good to HaveExperience in Hospitality industry

  • Basic understanding of debugging issues in seeded as well as custom programs, peripheral integrations (e.g. bank integrations) etc.

  • Understanding of basic XML, Unix, and PL/SQL

  • ITIL certification will be an added advantage.

  • Excellent communication skills

  • Ready to work in rotational shift.

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    Jade Global
    Jade Global

    Information Technology and Services

    San Diego

    500+ Employees

    408 Jobs

      Key People

    • Neeraj Kumar

      CEO

    • Ankur Choudhary

      CFO

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