1764 Application Support Jobs - Page 33

Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward. Its why were so driven to connect passion with purpose. Our teams experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com Duties (including, but not limited to) To work as part of a busy Application Support Team (Internal & Client Facing) dealing with Tier 2 and above activities. Act as Functional consultant for implementation/migration of ERP systems such as Workday, SAP and other platforms. Act as critical Project Resource for Implementation Projects. Support, Prioritising, Analysing and Resolving of development incidents to resolution. Extensive Data Analysis in MS Excel for validation of system data for migration purposes. Ensure compliance with all documented procedures. Escalation of faults/bugs/changes to development or management teams. Understanding of the importance of SLAs for the customer communities. Act as the dedicated point of contact for Application Software troubleshooting. Ensure ongoing system performance and stability. Monitor any allocated procedures, review, and update, as necessary. Identify and produce new procedures as appropriate. Create and maintain comprehensive documentation of implemented configurations, processes and best practices for future reference and knowledge sharing. Identify resolutions for issues in the first instance. Escalate issues to development or third-party vendor, as required. Perform various JIRA housekeeping activities like defining releases, ensuring JIRA reflects true status of activities. Be able to work flexible working hours, including shift working and weekends, as and when there is a business requirement. Get involved in any other new or transitioned business activities as required by the management. Competencies Be Accountable Solve Problems Take Ownership Be Client Centric Be Effective Requirements / Skills An IT Graduate or any Graduate with proven experience as a Functional Consultant in a core IT domain. Minimum 8+ years of experience in Application Support, Application Management or Application Implementation. Proficiency in Microsoft Excel at an intermediate level or higher is essential. Excellent command of both verbal and written English communication. Excellent communication skills in dealing with global customers (Internal & External) Excellent skills to lead business calls, including the ability to discuss system architecture, troubleshoot issues in real time, and communicate concepts clearly to both technical and non-technical stakeholders. Strong analytical and logical reasoning abilities. Ability to quickly learn new applications and technologies. Ability to prioritise tasks and time management skills. Analytical bend of mind to understand and resolve business requirements. An adaptable attitude, wanting to provide a good service. High stress tolerance and strong self-motivation. Excellent interpersonal and team collaboration skills. Knowledge of fundamental accounting concepts would be considered an added advantage. Experience Excellent knowledge in Microsoft Excel, Word, PowerPoint is a must. Work knowledge on any Financial Management (Projects, Contracts, Customers, Accounts Payable/Receivable, Banking), Spend Management and Time Tracking Management ERP systems, preferably Workday/SAP ERP. Work knowledge on any modules of SAP/Workday Financials, Salesforce, CPQ, Power BI. Work experience in creating reports in applications. Proficient in JIRA, ServiceNow (SNOW), or similar ticketing systems. Work Experience in Data Migration and Implementation activities. Hands-on experience in application testing, including Regression, QA, and UAT. Previous experience in a Data Analysis OR Implementation role. Benefits We offer programs and plans for a healthy mind, body, wallet and life because its important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Stradas employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business unit

Develop solutions for supplier integration and Enterprise P&O setup. Support 3DX application PnOrelated operations activities. P erform Ping identity related task. 3DX application monitoring Interface/Batches/Reports Maintenance 3DX user on-boarding and access management application maintenance. Administration activities for on-boarding system (Approving/Rejecting access request) Support issues/tickets raised by business users on the 3DX application Support root cause investigations to identify resolution a reas Develop necessary automations around the support activities to make it more efficient Documentation for the various support activities

We are looking for candidates who have cleared their INTERMEDIATE/IPCC CA exams/ MBA with finance or Banking finance, Investment Banking, Wealth Management for the post of Business Analyst. Responsibilities 1) Requirements gathering, 2) Work with BFSI sector, Investment banking, wealth management, treasury and loans 3) Documentation of scope and scenarios, 4) Project Planning/Tracking/Presentation and Coordination with key stakeholders, 5) Offsite/Onsite Application Support - Issue tracking, Change management, User Training, Audit support 6) Testing/Diagnosis of complex business scenarios 7) Team building Required Qualifications/Skills INTERMEDIATE/IPCC CA exams with 3 years of Articleship Bachelor's or Masters degree (B.com, M.com, MBA (Finance) with 1-3 years of work experience as Business Analyst Basic documentation/presentation experience Good communication and interpersonal skills Analytical thinking and problem solving capability Planning, organizational, and time management skills Proficient in Excel (compulsory)

Execute customer tooled up trials within specified time and as per the committed terms Prepare Trial data, Photo album of the trials conducted. Attend customer complaints Visit customer for tooled up trials, Productivity improvement exercises, programming tooling support Operation training Coordinate with HO Application Engineering team, for Work out on inquiries received from Marketing in the form of feasibility study, competitive time estimation, and tooled up proposal within stipulated time. (Need based) Responsibilities Accountabilities: To study the drawings at Customer end and evaluate its worth to our HO application team for preparing the tooled up offer To discuss with Customer on the tooled up offer and leverage for the tooled up Order conversion To conduct the trials at customer end in Co-ordination with HO team To attend the application related Complaints from the Customer To Provide training to our customers- First time buyers on optimum Machine usage Receive and study the customer enquiries. Prepare tooled up offer for customer with in stipulated time Based on the component, decide the appropriate process for parts machining Decide the work holding method and type based on the job nature Select the proper cutting tools and holders depending on the job material and profile Work out optimal time cycle time as per customer expectation. Prepare time sheet Develop part programs Expertise in Lathes and machining center operating knowledge Prove out the jobs on respective machine Prepare Final trial report and record the report in database Prove out the tooled up machines during commission / customer visits as per our order commitment

Title Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Clinical Application Support to join our Information Technology team. This position will work on a team to accomplish tasks and projects that are instrumental to the company’s success. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities Provide timely and accurate support of ClinTrak® applications and other supported applications for internal and external users; Act as a liaison between end users and application development teams while maintaining the interests of end users; Develop and implement approaches for the use of ClinTrak® applications and other supported systems as they apply to individual users and study teams; Provide system Trainings/Demo to Medpace users; and Perform other support related tasks to meet company objectives Qualifications Associate’s degree in Information Systems or a related field and 1 year experience in general IT support -OR- Associate's degree in a Life Sciences field and 1 year of industry-related experience; Strong organizational skills, very detail oriented, flexible, with strong communication skills; Knowledge of Microsoft® Windows operating systems; Ability to work in a team environment; and Experience in Microsoft Office (Excel, Access), and other database system experience preferred. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

kinds,kinds,areasWhat would you do? The outlined responsibilities involve proactive monitoring, incident response, and release management, all crucial for maintaining the performance and integrity of the IT environment. Here's a breakdown of these duties: Continuously monitor alerts generated by monitoring tools. Evaluate their severity to determine the level of response required. If any actions are required in response to alerts, collaborate with the Level 1 (L1) team to ensure that necessary steps are taken to address the issues. Proactively use advanced monitoring tools like Application Performance Monitoring (APM) to perform in-depth analysis of systems, applications, or services. Keep people alert if find anything suspicious. Collaborate with DevOps: If anomalies or performance issues are identified through proactive monitoring, coordinate with the DevOps or Level 1 team to take appropriate actions. Play an active role in addressing Priority 1 (P1) and Priority 2 (P2) issues, guiding L1, L2, and DevOps teams to effectively manage these high-priority incidents, with a specific focus on monitoring, including APM data. Auto Healing: Monitor auto-healing tasks and log tickets with the Problem Management team for finding permanent solutions to recurring issues. Release Management: Manage Change Advisory Board (CAB) meetings for release management. Ensure that all releases adhere to the bank's policies and processes. Approval Process: Ensure that all necessary approvals are obtained before production deployments. This includes ensuring that changes are reviewed, tested, and approved as per the bank's policies and procedures. Be prepared to address audit-related questions from internal or external auditors regarding release management. Ensure that release management processes are well-documented and adhere to established standards. Regular Health Checks and System Monitoring: Conducting routine health checks and monitoring systems for abnormalities is essential for proactive issue detection. Resolving any anomalies promptly helps maintain system stability and availability. Owning P1 / P2 incidents till its closure: Incident management team needs to own the incident and ensure timely resolution / workaround as per agreed SLA. All necessary help required can be taken from DEVops, O/S, DBA, L3 / L4, Hardware, datacenter, infrastructure, Network teams. Providing Root cause analysis as per agreed SLA to bank team post getting it from team who is responsible for the issue in the agreed format covering Incident start and end time, downtime, action taken, workaround implemented, permanent solution, preventing action etc. Attending User Calls and Responding to Emails: For S3 to S6 (lower priority) tickets and S1 and S2 (higher priority) tickets, your role involves attending to user calls and responding to their emails. However, for S1 and S2 tickets, you might need to consult with Level 2 (L2) support and unit heads before responding. Supporting Batch Jobs: Assisting with regular batch job maintenance and addressing failures in these jobs at the first level helps ensure the smooth operation of systems and prevents disruptions. Executing Service Requests: Handling and executing regular service requests, and escalating to L2 when necessary, is part of ensuring that routine user needs are met efficiently. Basic Incident Analysis: When an incident is reported, performing a basic analysis, checking the knowledge base for existing solutions, and implementing these solutions after discussing with L2 resources can expedite incident resolution. Knowledge Base Updates: Keeping the knowledge base up to date by adding new issues and solutions is essential for building a repository of best practices and improving incident resolution times. Access Control: For L3 and L4 teams requiring access to the production system, ensuring that they follow a controlled and approved process is important for security and system integrity. Testing and Compliance: Before implementing solutions provided by L2, L3, or L4 teams, thorough testing and adherence to change control processes and approvals are crucial to prevent disruptions and maintain system stability. Logging the problem tickets for all recurring problems, innovations and automations area identified and required project kind of efforts. Minimum Academic Qualification - Graduation Job Location - CBD Belapur Interview Location - Chakala, Andheri East Notice Period - Immediate Joiner (Maximum 15 days)

TECHNICAL SUPPORT MANAGER Location: GOREGAON (Mumbai) About the role: We are looking for an individual with excellent technical skills and 4+ years of experience from technical background. About the company: The company is well-established as a Developer and Supplier of an advanced range of Taxation & HR related software products since 2004, and is a customer driven IT Company offering systems integration solutions in the Indian market. The company has worked on internet technologies to accelerate client requests and data processing over the Internet. It is a software development house with strong management and software development processes and state-of-the-art infrastructure. Main Responsibility Areas include, but are not limited to: Lead a team of talented engineers (developers and QA) through all stages of product development and delivery (requirement gather, requirement detailing, design, development, testing, release) Identify, coach and retain engineering talent and strengthen software development teams Provide constructive feedback and mentor team members to go to next level Build and maintain good relationship with peers, product management, architects, customer support, HR, talent acquisition team and other cross-functional teams Participate in the creation of engineering roadmap based on organization strategy Drive execution of quarterly releases and a roadmap of next year. Analyze customer issues, suggest and implement a practice to address and improve customer satisfaction about the product Our Ideal Candidate: Should have Bachelors degree or Masters degree in relevant quantitative fields Should have expertise in HR software implementation work. Should have team management & bugs management skills Experience with modern DevOps tools and technologies Proactive and solutions-oriented with experience in working in ambiguity Good leadership and interpersonal skills to lead and guide the team Commitments: Full time Work from Office Shift timings: 10am to 6 :30 pm 6 days working - Sunday off Best Regards.

Equence Technologies is looking for a proactive and detail-oriented Technical Support Executive with 12 years of experience in the CPaaS industry. The ideal candidate should have hands-on experience in supporting communication channels such as SMS, Voice, RCS, WhatsApp, and Email. You will act as the first line of support for our clients, ensuring seamless issue resolution and delivering exceptional customer experience. Key Responsibilities: Serve as the primary contact for customer inquiries via email, phone, or ticketing platforms. Troubleshoot and resolve customer issues related to SMS, Voice, RCS, WhatsApp, and Email services. Monitor and track delivery/reporting issues using dashboards, logs, and monitoring tools. Collaborate with cross-functional teams (engineering, product, operations) to escalate and resolve complex issues. Document customer interactions and known issues for internal reference and process improvement. Ensure SLAs are met for first response and resolution times. Maintain up-to-date knowledge of product offerings, system workflows, and industry trends. Provide feedback to product and engineering teams to drive continuous improvement. Onboarding process, Provisioning. Required Skills s Qualifications : Bachelors degree in computer science, IT, Telecommunications, or a related field. 12 years of experience in a customer support role within the CPaaS industry. Working knowledge of SMS, Voice, RCS, WhatsApp, and Email-based communication services. • Familiarity with messaging protocols (SMPP, HTTP, APIs) is a strong plus. Good understanding of troubleshooting tools (Postman, CURL, logs, dashboards). Strong communication skills with a customer-centric mindset. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Preferred Qualifications: Experience with CRM/ticketing tools such as Zendesk, Freshdesk, or Salesforce. Familiarity with carrier routing, message delivery reports, and telecom terminologies. Exposure to analytics and reporting tools related to messaging performance. Knowledge of compliance frameworks (e.g., DLT, CPAAS platform) is a bonus. What We Offer: • Opportunity to work with a fast-growing CPaaS provider. • Collaborative work environment with a focus on learning and development. • Competitive salary and performance-based incentives. • Health insurance and other employee benefits

Proficient in ETL tools (e.g., Abinitio, Informatica PowerCenter, Talend), SQL query writing, database management (Oracle, SQL Server), schedulers (Control Center, Control M) Ability to lead and mentor a team of ETL support specialists

About the Role: Grade Level (for internal use): 10 The Team The T echOps team is responsible for providing high quality Technical Support across a wide suite of products within PVR business segment. The TechOps team works closely with a highly competent Client Services team and the core project teams to resolve client issues and improve the platform. Our work helps ensure that all products are provid ed a high - quality service and maintaining client satisfaction . The team is responsible for owning and maintaining our cloud hosted apps. The Impact The role is an extremely critical role to help affect positive client experience by virtue of maintaining high availability of business-critical services/ applications. Whats in it for you The role provides for successful candidate to have Opportunity to interact and engage with senior technology and operations users Work on latest in technology like AWS, Terraform, Splunk, Grafana etc . Work in an environment which allows for complete ownership and scalability Exposure to learn about industry leading OTC Derivatives and Pricing products Responsibilities We are looking for a seasoned TechOps /app Support Engineer who has experience The person would require delivering all aspects of production support for various applications along with some of 3rd party vendor products including incident resolution or proactive mitigation, change & problem management; would ensure compliance to all agreed SLAs and requirements managing and maintaining cloud infrastructure performing a variety of tasks including coordinating all resources and stakeholders, planning and setting milestones, assigning responsibilities and monitoring, summarizing and communicating progress and status mentoring and developing junior members of the team ability to act as SME and ability to independently handle client issues and incident escalations What Were Looking For someone with 7 + (Grade 10) years of Application Support/TechOps experience with team management experience of over 3 years having below skills Knowledge of cloud technologies like AWS, Containerization , CI/CD, GitHub/Gitlab, Cloud networking - Must Oracle, PL/SQL Query, Linux/Unix Shell Scripting (or Python) , Java Must Keen problem solver with analytical nature and excellent problem - solving skillset Open minded, flexible and willing to adapt to changing situations Be able to work flexible hours including some weekends and possibly public holidays to meet work demands and project deadlines Excellent communication skills, both written and verbal, in the English language with ability to represent complex technical issue s/concepts to non-tech stakeholders

We are currently seeking a German translator with SQL skills to join our team in Bangalore, Karntaka (IN-KA), India (IN). 5-8 Years of work experience into application support "“ SQL Server Should be good in Basic SQL, communication, analytical skills. Participate in data-modeling and database designing. Perform event and time based scheduling of SSIS packages. Performance Optimization and Technical Design and Documentation. Debug and resolve technical issues. Handling batch production jobs failures to meet the SLA on time. Willing to work in Shifts Nice to have ITIL Certification Good Communication and documentation skills. Good to have experience in Unix platform

Req ID: 322933 We are currently seeking a Windows Admin to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Key Responsibilities Provide guidance and direction in area of infrastructure technology specialization to support platforms and sectors Apply the discipline of engineering to deliver critical platform application support and optimize platform/sector functionality Fully understand, support, and define platform and areas supported to minimize risks and impact to customers, Review issues and escalations, as well as resolve production problems, ensuring that status and technical matters are reported to management in a timely manner Utilize skillset to provide support, troubleshooting and performance-tuning within technical domain Support the creation and implementation of system improvements that will improve performance of application and reliability while maintaining controls Core Role Competencies Technical Knowledge: Applies in-depth/comprehensive knowledge of specialty area (s)/subject domain to assume responsibility for large, complex system(s) / initiatives. Team Collaboration: Experienced in collaborating with a diverse team to accomplish a difficult task and/or handle a high-stakes business issue/s. Establishes organization support for team (positive relationships with leaders, sponsors, and partners) Risk Management: Examines and defines factors that could adversely affect task completion, delivery, or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection, and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements. Processes/Procedures: Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, adjusting, or recommending reengineering improvements. Managing Innovation Identifies assumptions and sees alternative ways to view or define problems. Is not constrained by thoughts or approaches of others. Views situations from multiple perspectives; brainstorms multiple approaches and solutions and can take a creative idea and put it into practice. Effective Communication Leads communications on major change / initiative. Evidence of careful planning of the strategic messages, writing of presentation/report, consideration of challenging messages that need to be conveyed, and execution of that plan to achieve desired outcome. Keeps audience engaged and frames message in line with audience experience, background, and expectation. Skills / Experience Levels Candidate should have multiple years of experience in your area of infrastructure technology specialization to support Applications hosted on Windows. Strong communication skills with the ability to articulate clearly in high stress situations Work independently and are self-directed to work with application teams. 5+ years of experience and have skills and proficiency with Windows server. Application knowledge on MS Office Tools, including SharePoint, Teams, Excel, etc. At least the last 3 releases of Windows Server. TCP/IP, Routing Principles, Firewall Rules, DNS, troubleshooting packet loss/latency issues. Active Directory, SRV Records, and Windows Authentication Process MS Vital Signs, System Performance Counters, and analyzing resource exhaustion PowerShell and the ability to create scripts or execute commands remotely against one or more servers. Windows Clusters and high availability solutions Remote Storage (SAN, NAS, MPIO, SCALEIO, Veritas Volume Manager) HP Hardware, Driver/Firmware Updates, Diagnostics VMWare or other virtualization platforms ServiceNow or similar service management system. JIRA or similar project management platform.

Key Responsibilities: Design solutions ensuring high availability, scalability, and performance. Lead application monitoring, observability, and AIOps practices. Establish testing strategies (automation, performance, security). Drive DevOps, SRE, and incident management best practices. Required Skills: Strong experience with observability stacks (New Relic, Dynatrace, Splunk, etc.). Expertise in performance engineering, quality assurance, and application support. Familiarity with AIOps, SRE, and proactive incident response models. Hands-on knowledge of cloud-native monitoring and CI/CD pipelines. Must have 8+ years of solutions architecure and presales experience Expertise in technical solutions writing and presenting using tools such as Word, PowerPoint, Excel, Visio etc. High level of executive presence to be able to articulate the solutions to CXO level executives.

Req ID: 316318 We are currently seeking a Senior .NET/GCP Engineer (REMOTE) to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Senior .NET/GCP Engineer - Remote How You"™ll Help Us: A Senior Application Developer is first and foremost a software developer who specializes in .NET C

Years of Experience: 2.5 Years to 3 Years Proficiency in diagnosing and resolving application-level issues efficiently. Familiarity with various operating systems such as Windows and Linux. Experience with ITSM software and ticketing systems (JIRA and Redmine). Awareness of IT security best practices and protocols. Strong verbal and written communication skills to interact with end-users and team members. A focus on providing excellent customer service and addressing user needs. Analytical and critical thinking abilities to troubleshoot issues creatively. Flexibility to adapt to rapidly changing technology environments. Collaboration skills for working with various IT teams and departments. Efficiently prioritize and manage multiple tasks and requests. Strong documentation skills to record solutions and create user-friendly guides. SQL, MS Excel and strong knowledge in ITIL V4/V3 Comfortable to work in 24/7 shift timing

Key Skills: Proficient in ASP.NET MVC frameworks. Strong knowledge of C#, .NET Framework/.NET Core. Hands-on experience with application support and issue resolution. Familiarity with front-end technologies like HTML, CSS, JavaScript is a plus.

Integration Engineer Those who share our core belief of 'Every Day is Game Day' We bring our best selves to work each day to realise our mission of enriching the world through the power of digital commerce and financial services. ROLE PURPOSE Strong experience required in OpenAPI's, third-party software integration by using RESTful API's, GraphQL Java and Plugins for trouble shooting & integration process. Proficient in bug tracking and test management tool-sets (JIRA, SVN, GIT, Jenkins) Good exposure to web application testing written in React and Flutter. Good Exposure to SQL Queries Must have experience in Rest & Soap API testing Excel Skills: Excellent, Capability: Work in pressure communicate the progress to both internal and external stakeholder, take initiatives in identifying growth opportunities. THE RESPONSIBILTIES WE ENTRUST YOU WITH. Gather and analyze metrics from operating systems as well as applications to assist in Deliver a Product knowledge, Problem solving, critical thinking Technical understanding, coding skills Analytical ability, knowledge of advanced application for Android platform Coach and guide team members in Agile frameworks to drive results/performance WHAT MATTERS IN THIS ROLE Experience & Portfolio Any Graduate (BTech, MCA Preferred) Technical Skills & Efficiency Experience and strong knowledge in SQL queries, Open APIs, RESTful APIs & Plugins, Application support and EDC/POS Integration experience Prior Coding knowledge will be Plus. Communication & Ownership Communication Skills: Excellent verbal and written communication, with the ability to build relationships with candidates and stakeholders. Organizational Skills: Ability to manage multiple roles and priorities simultaneously in a fast-paced environment. Adaptability: Comfortable with dynamic requirements and able to pivot recruitment strategies as needed. THINGS YOU SHOULD BE COMFORTABLE WITH Working from office As of now, we work out of our offices, 5 days a week. Pushing the boundaries Have a big idea? See something that you feel we should do but havent done? We will hustle hard to make it happen. We encourage out of the box thinking, and if you bring that with you, we will make sure you get a bag that fits all the energy you bring along. WHAT WE VALUE IN OUR PEOPLE You take the shot You decide fast and deliver right. You are the CEO of what you do You show ownership and make things happen. You sign your work like an artist You seek to learn and take pride in the work you do.

Job Description The Team Lead position is responsible for leading the employees on the Service Desk team in support of Customer engagements. The Team Lead is responsible for supervising employees and ensuring employees follow processes and procedures, as well as maintaining employee morale and providing a framework for employee progress and success. Job Responsibility : Responsible for achieving or exceeding monthly account-service level agreements (SLAs). Works with Operations Leadership to identify gaps and specific actions. Ensures all team members are aware of gaps and are working to overcome barriers and demonstrate effective management of improvement actions. Approves and monitors employee timecards, schedule adherence, and attendance. Responsible for conducting regular coaching sessions and for the retention of team members. Monitors interaction volume and trends and takes appropriate action, requesting staffing adjustments when necessary to the Manager. Understands and works within SLAs and KPIs to fulfill Companys obligations. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job performance; motivating, coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Drives improvement and accountability for team based on Quality team and customer satisfaction feedback. Acts as a point of contact for customer inquiries and escalations. Works in an on-call capacity as needed. Required Experience, Education and Knowledge: Must be proficient in Microsoft Office. 5 years relevant helpdesk experience and Application support experience. Minimum of two years of supervisory experience. Experience with ITIL best practices. ITIL Foundations certification preferred. Ability & Skills: Ability to multitask and complete tasks effectively. Excellent verbal and written communication skills. Ability to mentor and help in the professional growth of others. Highly developed interpersonal skills. Strong problem solving, conflict resolution, and customer service skills. Ability to work independently and maintain professional working relationships with coworkers. Ability to obtain information from all relevant sources and use information to identify solutions.

Knowledge and application: Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters. Impact: Impacts short to medium term goals through personal effort or influence over team members. Accountability: Accountable for own targets with work reviewed at critical points. Work is done independently and is reviewed at critical points. Workplace type : Hybrid Working

Looking for a Cloud Data Support Streaming Engineer with 8+ years of experience in Azure Data Lake, Databricks, PySpark, and Python. Role includes monitoring, troubleshooting, and support for streaming data pipelines.

5 + years of Production Support Ready to work in 24*7 Production support. 5+ Years in PowerShell, Shell scripting. 5+ Year of experience in Control-M 5+ year of experience in SQL, Stored Procedures, query Exp in FI/Capital Market/ Investment BK

Application Support Executive Purpose Person will be part of the Application Support Team. providing telephonic and email support to OpportuneHR customers. Skills required Customer Support handling, Oral and written communication skills Excel SQL will be preferred HRMS domain knowledge preferred Experience One year experience on any ERP type software support to customers / users

Job Description: Value Preposition As a Lead Software Engineer, your primary responsibilities include understanding and translating business needs into technical solutions within a dynamic, global environment. You will collaborate with various stakeholders like Technology Managers, Engineers, System Analysts, and Product Owners to implement solutions, ensuring they align with project goals and are both efficient and reliable. Job Details Position Title: Lead Software Engineer Career Level: P3 Job Category: Manager Role Type: Hybrid Job Location: Bangalore About the Team: You will be part of the Enterprise Fraud Technology team, a motivated and skilled group of engineers, analysts and product specialists focused on implementing solutions that detect and prevent financial crime. We collaborate closely with cross-functional teams to build robust and scalable fraud solutions. We value precision, accountability, and strong sense of purpose in our work. Impact In this role, you will be responsible for actively preventing and detecting fraudulent activities within the bank, aiming to reduce financial losses, operational expenses, and reputational damage, while ensuring the security of customer assets Key Deliverables (Duties and Responsibilities) Design, develop and maintain end-to-end fraud detection and prevention systems. Analyze and translate complex business requirements into a functional system design document. Convert application designs into data model and data mapping specifications. Technology and system related analysis using knowledge of current applications, interfaces, and data structures to recommend solutions and provide input. Apply data analysis skills to understand detailed data flows between the systems. Configure systems and develop expertise in system functionality and design. Understand points of interaction and impact on other systems across the enterprise. Design and implement Microservices and APIs to support fraud detection and response. Design, develop, and manage automated unit, integration and acceptance tests. Assist in developing and executing test scripts. Assist in developing training materials for system functionality. Assist with performing applications changes and configurations. Manage the installation of application software patches and upgrades. Skills and Qualification (Functional and Technical Skills) Hands-on development experience in Java J2EE and SQL applications. Strong skills in Spring, Spring Boot, and Spring Cloud. Experience in containerization (Dockers, Kubernetes). Hands-on experience with relational databases (Postgres, MySQL, Oracle, SQL Server). Ability to design applications in AWS and Azure. Experience with streaming (Kafka). Strong understanding of CI/CD pipelines for automated deployment. Strong hands-on expertise in debugging and fixing streaming jobs by reviewing debug logs and configurations. Demonstrated experience with Application Servers (Tomcat, Websphere, Jetty, JBoss) and Web Servers (Apache, NGINX). Experience with distributed source control systems - Preferably Git. Experience with agile methodologies and tools (e. g. JIRA). Excellent problem solving and communications skills. Qualification Bachelor s in computer science or engineering or related field. 7 to 10 years experience in full stack software development and maintenance Preferred Qualification Experience in API, Microservices, DevOps, AWS, Azure and Integrated Solutions. Experience with Confluent Kafka and MQ. Experience in SDLC and Agile methodologies. Experience in payments domain (ACH, Checks, FedNow, RTP, Wires, ISO, etc.,) is a plus. Prior financial services or banking experience. Experience in industry leading fraud detection, prevention, and analytics solutions. Relationships & Collaboration This role is focused on building and implementing scalable systems by fostering collaboration across different departments. The role involves working closely with technology, operations, and application support teams, as well as partnering with product and business teams to align on goals. Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Data Engineer (Azure) Jobs | 7+ years | Coimbatore, Tamil Nadu(Full-time) Job Description Purpose: IT applications (Implementation and support): The employee should be able to develop ETL pipelines, data visualizations and analysis. Minimum Qualifications and Knowledge: Bachelor s degree in computer science or information technologies. Minimum Experience: 8+ years in Data Engineering (design, model and building ETL pipelines, data/lake house design and development) 4+ years in Python and Spark (strong knowledge in PySpark, Pandas, Numpy) 4+ year in Azure Data Factory and Databricks (strong Performance Optimization skills) 8+ years in SQL Job-Specific Skills: Self-motivated and committed to quality. Interpersonal and analytical skills. Problem solving skills. Excellent organization skills. Required for 6-months, with the possibility of renewal based on project requirements Finance industry working experience is preferred (Insurance background is 01st preference). Candidates currently working in any region is fine ( Abu Dhabi/India) Application Development: Data modelling, development and deployment of end-to-end data analytics solutions in cloud environment - Azure. Data processing including big data processing, integration, data modelling in line with the concepts of lake house medallion architecture. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Collaborate with vendor to create pipelines for Open Insurance project for four Line of Business Motor, Home, Medical & Travel Create robust data models, data catalogue & data mesh architecture for selfservice analytics, facilitating user-friendly data exploration and reporting. Data Governance - Ensure data quality, security, discoverability Application Support: Maintain and execute performance tuning and data quality fixes. Required Knowledge, Skills, and Abilities https://www.tebs.com Whom we are looking for p Purpose: br IT applications (Implementation and support): The employee should be able to develop ETL pipelines, data visualizations and analysis. br /p p Minimum Qualifications and Knowledge: br Bachelor s degree in computer science or information technologies. br Minimum Experience: br 8+ years in Data Engineering (design, model and building ETL pipelines, data/lake house design and development) br 4+ years in Python and Spark (strong knowledge in PySpark, Pandas, Numpy) br 4+ year in Azure Data Factory and Databricks (strong Performance Optimization skills) br 8+ years in SQL br Job-Specific Skills: br Self-motivated and committed to quality. Interpersonal and analytical skills. br Problem solving skills. br Excellent organization skills. br Required for 6-months, with the possibility of renewal based on project requirements br Finance industry working experience is preferred (Insurance background is 01st preference). br Candidates currently working in any region is fine ( Abu Dhabi/India) br /P p Application Development: br Data modelling, development and deployment of end-to-end data analytics solutions in cloud environment - Azure. br Data processing including big data processing, integration, data modelling in line with the concepts of lake house medallion architecture. br Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. br Collaborate with vendor to create pipelines for Open Insurance project for four Line of Business Motor, Home, Medical & Travel br Create robust data models, data catalogue & data mesh architecture for selfservice analytics, facilitating user-friendly data exploration and reporting. br Data Governance - Ensure data quality, security, discoverability br /p p Application Support: br Maintain and execute performance tuning and data quality fixes. br /p

Job Description: Value Proposition As a Lead Test Engineer, you are in a pivotal role to ensure software quality, work with various teams in a fast-paced, ever-changing environment. Your role requires a strong blend of technical expertise, automation skills, and leadership abilities Job Details Position Title: Lead Test Engineer Career Level: P3 Job Category: Manager Role Type: Hybrid Job Location: Bangalore About the Team: You will be part of the Enterprise Fraud Technology team, a motivated and skilled group of engineers, analysts and product specialists focused on implementing solutions that detect and prevent financial crime. We collaborate closely with cross-functional teams to build robust and scalable fraud solutions. We value precision, accountability, and strong sense of purpose in our work. Impact In this role, you will be responsible for actively preventing and detecting fraudulent activities within the bank, aiming to reduce financial losses, operational expenses, and reputational damage, while ensuring the security of customer assets Key Deliverables (Duties and Responsibilities) Participate in the design, implementation, and testing of highly scalable and fault-tolerant distributed components, using functional programming paradigms, APIs, abstractions, and integration patterns Convert business requirements into technical requirements, design, and develop system acceptance criteria, functional test plans, with a focus on coverage, performance, and automation Collaborate with multiple teams across Development, Operations & Infrastructure, and Product to analyze, debug, and resolve design and code issues. Support cross-functional teams in integrated test efforts. Identify process improvements, error trends, and root causes, making recommendations for remedies to colleagues and management. Contribute to an efficient development process pipeline by leveraging best-in-class CI/CD tools and implement scalable, reusable test automation frameworks. Document processes, designs, test results, and analysis. Develop and execute chaos test suites for business services and infrastructure. Perform quality assurance testing, including unit, system, integration, and regression testing. Support the development of test automation. Collaborate closely with the development team to analyze, debug, and resolve application issues Lead test automation efforts, explore new test automation tools and methods, and define the automation strategy/plan Skills and Qualification (Functional and Technical Skills) Qualification Bachelor s in computer science or engineering or related field. 7+ years of experience in software development lifecycle. Skills 7+ years of demonstrated experience in in writing clean scripts/code quickly, preferably Java coding, test planning, test design, test strategy, and test execution of large scale, distributed cloud based software systems to ensure appropriate and adequate coverage and control. 4 years of hands-on experience in using any programming language like Java or C#, VB Scripts and and UI test automation is required. 4 years of hands-on experience in test automation tools Selenium, HP UFT (HP ALM and HP LoadRunner) is required. 4 years of experience in automation framework development (ex: robot framework, Gatling, JMeter, Zap). Hands on experience in test automation tools Selenium, HP UFT (HP ALM and HP LoadRunner) is required. Hands on experience in Java Programming, VBScripts and UI test automation is required. Must Have technical skills: Bdd, Selenium Webdriver, Selenium, Jenkins, Git, CICD, Database experience (SQL/NoSQL) Experience working with NoSQL databases like Cassandra, MongoDB, MySQL Experience working on Kubernetes Containerized infrastructure is a big plus Experience in continuous integration (ex: Jenkins) Experience with JIRA and ALM Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementing large components for enterprise projects Exposure to Test Driven Development Exposure to Micro Services based architecture Exposure to CI/CD / Code Coverage / Static Code analysis Tools Knowledge of ISO 8583, SOAP, XML messaging, REST, JSON Demonstrate ability to work effectively with a globally distributed team Preferred Skills Experience with distributed database, distributed computing and high frequency transactions Experience testing Payment Systems, APIs, Microservices Knowledge of Bitbucket and Maven Experience in system automation using framework such as Cucumber Knowledge of functional programming languages like Go, Scala Relationships & Collaboration This role is focused on building and implementing scalable systems by fostering collaboration across different departments. The role involves working closely with technology, operations, and application support teams, as well as partnering with product and business teams to align on goals. Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.