1657 Application Support Jobs - Page 35

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Security Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : BE B Tech M Tech Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues and designing effective solutions based on deep product knowledge, while utilizing exceptional communication skills to maintain world-class systems. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Accurately define client issues and interpret and design effective solutions based on deep product knowledge. Utilize exceptional communication skills to maintain world-class systems and ensure smooth functioning of systems and applications. Collaborate with cross-functional teams to resolve complex issues and ensure timely resolution of client issues. Professional & Technical Skills: Must To Have Skills:Experience in Network Security Implementation. Good To Have Skills:Experience in Cloud Tech Support and Application Support. Strong understanding of system and application architecture. Experience in troubleshooting and resolving complex technical issues. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 5 years of experience in Network Security Implementation. This position is based at our Pune office. Qualifications BE B Tech M Tech

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Ensure successful project delivery Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management Strong understanding of IT operations management processes Experience in configuring and customizing ServiceNow applications Knowledge of IT service management best practices Hands-on experience in leading application development projects Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Ensure successful project delivery Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management Strong understanding of IT operations management processes Experience in designing and configuring applications Knowledge of IT service management principles Hands-on experience in leading application development projects Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Ensure successful project delivery Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management Strong understanding of IT operations management processes Experience in configuring and customizing ServiceNow applications Knowledge of IT service management best practices Hands-on experience in leading application development projects Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure timely project delivery Provide guidance and support to team members Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management Strong understanding of IT operations management processes Experience in configuring and customizing ServiceNow applications Knowledge of IT service management best practices Hands-on experience in leading application development projects Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : No Function Specialty Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure timely project delivery Mentor and guide team members for their professional growth Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management Strong understanding of IT operations management processes Experience in configuring and customizing ServiceNow applications Knowledge of IT service management best practices Hands-on experience in leading application development projects Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : Servicenow Tools Administration Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful implementation. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Act as the primary point of contact for application-related queries Ensure successful implementation of applications Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management Good To Have Skills:Experience with Servicenow Tools Administration Strong understanding of IT operations management Experience in designing and configuring applications Knowledge of application development best practices Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP for Banking Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication among team members and stakeholders. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Lead the application development process effectively Ensure seamless communication among team members and stakeholders Provide guidance and mentorship to team members Professional & Technical Skills: Must To Have Skills:Proficiency in SAP for Banking Strong understanding of SAP architecture and functionalities Experience in leading application development projects Knowledge of banking industry regulations and compliance requirements Hands-on experience in configuring SAP applications for banking operations Additional Information: The candidate should have a minimum of 12 years of experience in SAP for Banking This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Job Title: Trainee- Application Support Engineer (Rotational Shift) Years of Experience: 0-1 year Job Location: Noida Education - B.SC(IT)/ BCA Job Type: Full Time (Work from Office Only) We are looking for dedicated and detail-oriented Application Support Engineers (Rotational Shift) to provide technical support for ongoing .NET and BizTalk-based projects. The role involves monitoring systems, handling production issues, performing routine maintenance, and escalating critical incidents during night hours(IST). Only candidates with B.Sc (Computer Science/IT) or BCA qualifications will be considered. Candidates with higher qualifications (MCA, M.Sc, B.Tech, etc.) are not eligible for this role You will be working as a Trainee for 2(Two) months and at the end of the Training a technical evaluation will be conducted and based on you successfully clearing the evaluation at the end of training you will be on-boarded on the company payrolls. Stipend During Training- 12k pm for 2 months Training Period After Training- Starting CTC of 2.4 lakh pa based on performance and post successful completion of Training and On-boarding There is a legal bond of 2 years (post completion of training and once you will be on the payrolls) and it is a legal agreement which states that you need to serve the company for a minimum period of 2 years from your date of joining. Responsibilities Monitor .NET / BizTalk applications during shifts including night shifts during IST hours for performance, errors, and availability. Provide Level 1 & Level 2 support by troubleshooting issues and resolving them or escalating as necessary. Perform routine operational checks and validations based on predefined checklists. Log incidents and updates accurately in ticketing systems (e.g., Jira, ServiceNow). Follow escalation protocols and communicate critical incidents to on-call L3 teams or stakeholders. Document recurring issues and assist in the development of knowledge base articles. Ensure handover documentation is provided to the day team at shift end. Participate in weekly team syncs and provide input for process improvements. Required Qualifications B.Sc (Computer Science, IT) or BCA degree Mandatory Freshers or up to 1 years of experience in application support preferred Basic understanding of Microsoft .NET framework, C#, SQL Server Exposure to or willingness to learn BizTalk Server fundamentals Familiarity with Windows Server environments and basic system/network troubleshooting Preferred Skills Strong problem-solving skills with the ability to follow predefined processes Good written and verbal communication skills Experience with monitoring tools and ticketing systems (an advantage) Ability to work independently with minimal supervision, especially during night hours Other Details: Training will be provided for .NET and BizTalk-specific processes and internal systems Rotational Shift including Night shift benefits will be applicable as per company policy Role involves working on public holidays and weekends (on a rotational basis) Note: This opportunity is specially designed for candidates who want to build a strong foundation in application support and monitoring. It is not intended for those holding higher degrees or looking for development-centric roles. Only Noida based candidates are welcome to apply.

As an Associate, you are part of our Application Support team and your passion for providing exceptional product support contributes to our world class level of customer satisfaction. Acting as the first line of support to customers worldwide, you will communicate in an open, helpful and engaging tone and focus on finding the right solution with each customer. You will connect with our customers to address questions and resolve issues through a customer ticketing system. Additionally, you will work with various teams to resolve customer issues and serve as an ambassador for our brand. More specifically, you will: Have 2+ years of experience in a customer-facing support role Handle issues reported by the customers and find the solution to resolve the issues Ensure the resolution of medium to high complexity application related issues Ensure high degree of customer focus in all the defined activities Work closely with different stakeholders/departments to get the timely resolution of customer issues Provide a high level of service to our customers, adhering to our SLAs for response and resolution times, in line with Stibo Support guidelines Technologies Exposure: Familiarity with any of the following technologies is a plus but not mandatory: STEP - Enterprise Multi-domain Master Data Management Software JIRA - Customer Ticketing System Related technologies such as Java, Oracle, Cassandra Database, and cloud platforms like AWS or Microsoft Azure We hope that you You have a good attitude and ability to work in a cohesive team culture. You are passionate about wanting to help customers to succeed in their business. Moreover, you have: Excellent verbal and written communication skills, along with interpersonal skills Attention to detail and empathy with customers Strong technical, analytical and problem-solving skills Investigation and diagnostic skills (be like Sherlock Holmes) Flexibility to work in different time zones (shifts) in 24x7 Support matrix We Offer At Stibo System, we offer more than just a job. We put people first and inspire you to become the best version of yourself. We care about our colleague s work-life balance, and we offer flexibility through a hybrid work model. We offer MindFUL and MindFuel days, which are global days off, learning days, volunteer days, and much more International: A growing global company, with worldwide career opportunities, multicultural teams, and access to learning platforms like Udemy we'll-being: A caring and inspiring environment, promoting a happy and healthy lifestyle through a wide range of facilities and activities We create our Software products and have a proven record of adding significant business value for our customers.

Provide comprehensive technical support for PeopleSoft applications, including troubleshooting and resolving application issues, answering user inquiries, and documenting resolutions. Maintain and enhance PeopleSoft application functionality, including developing and implementing solutions to improve system efficiency and effectiveness. Support PeopleSoft Experience in the Supply Chain Module - specially in Order Management and Purchase Experience in the Database SQL Server tool. Experience in the Nvision reporting tool. Experience in Service Now reporting tool for Ticketing. Perform regular system monitoring and preventative maintenance tasks to ensure optimal system uptime and stability. Collaborate with other IT team members to implement new features, upgrades, and integrations. Stay up-to-date on the latest PeopleSoft technologies and best practices. Create and maintain detailed documentation for all aspects of PeopleSoft application support. Proactively identify and address potential issues before they impact system performance or user experience. Develop and implement strategies to improve overall system efficiency and user satisfaction. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Minimum of 2 years of experience providing technical support for PeopleSoft applications. Extensive experience with PeopleSoft Supply Chain module, including Order Management and Purchase Proven expertise in SQL Server database administration. Experience with Nvision reporting tool. Familiarity with Service Now ticketing system. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Passion for continuous learning and staying up-to-date with the latest technologies. Nice to have: Good Understanding of Koerber and Carrier Point Integrations Mandatory Competencies ERP - Peoplesoft Database - SQL server (SSIS, SSAS) Beh - Communication and collaboration

We are seeking a highly organized Application Support Specialist for Corporate Technology Support Organization with excellent communication and visual presentation skills. Acting as an individual contributor, this role will provide expert (L2 level) support and maintenance for software applications, resolve complex technical issues, collaborate with various departments, and implement best practices to enhance service delivery and user satisfaction. The Contact Center Support team is responsible for the support and maintenance of the Contact Center platform solutions. The identified resource will be accountable for daily operations, platform maintenance, and support activities. Role & Responsibility Design code and systems that touch 40% of the world population while influencing Visa s internal standards for scalability, security, and reusability. Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings. Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads. Develop robust and scalable products intended for a myriad of customers including end-user merchants, B2B, and business-to-government solutions. Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities. Demonstrate basic knowledge and ask questions about project requirements. Review and ask questions about solution strategies that improve the design and functionality of a payment product feature. Apply standard processes on the use of front-end programming languages (eg HTML, C++, Java) to write code that fulfills website modification requests and technical requirements, under close guidance. Work under close guidance from others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products. Identify and advance bugs that threaten website functionality. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications Bachelors degree, OR 3+ years of relevant work experience Preferred Qualifications Bachelors degree, OR 3+ years of relevant work experience Minimum of 2 years of experience in developing and supporting full stack solutions. Familiarity with these frameworks and technologies (preferred): .NET, C# Angular or React AWS or similar cloud technologies SQL, MySql or equivalents MongoDB or Kafka CI/CD Ability to optimize performance and conduct automated unit testing. Strong oral and written communication skills. Understanding of agile methodology (preferred). Strong analytical skills.

Visa Corporate IT (CIT) group is undergoing a major transformation to become a true engineering organization, prioritizing customer experience and end-user support. We are seeking a highly organized Application Support Specialist for Corporate Technology Support Organization with excellent communication and visual presentation skills. Acting as an individual contributor, this role will provide expert (L2 level) support and maintenance for software applications, resolve complex technical issues, collaborate with various departments, and implement best practices to enhance service delivery and user satisfaction. Role & Responsibility Provide level 2 support to resolve incidents as per the SLA. Maintain internal and vendor applications to meet standards. Ensure data privacy requirements are up-to-date in the Data Privacy Tool. Fix security vulnerabilities within the given timeframe. Follow IAM policies and procedures. Work with vendors and the Operational Resiliency team to assess service impacts and define recovery metrics. Report noncompliance situations. Ensure operational excellence for full stack services. Offer off-hours support for critical incidents as needed, adhering to the SLA. Maintain clear communication with the project team and stakeholders. Shift timings applicable. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications Bachelors degree, OR 3+ years of relevant work experience Preferred Qualifications Bachelors degree, OR 3+ years of relevant work experience Minimum of 2 years of experience in developing and supporting full stack solutions. Familiarity with these frameworks and technologies (preferred): .NET, C# Angular or React AWS or similar cloud technologies SQL, MySql or equivalents MongoDB or Kafka CI/CD Ability to optimize performance and conduct automated unit testing. Strong oral and written communication skills. Understanding of agile methodology (preferred). Strong analytical skills.

Experience: 15+ years in Banking IT Services with at least 8 years in post-go-live support leadership role, including hands-on experience with Temenos SaaS Job Summary: Aspire Systems is seeking a seasoned Application Support Head to lead post-go-live support for Temenos Core Banking (Transact) and Digital Banking (Infinity) applications across the globe . This high-responsibility role requires deep experience in managing production environments particularly on Temenos SaaS and demands operational excellence, regulatory sensitivity, and customer-focused leadership. The role reports directly to the Global Head of Temenos Implementations Services Required Skills & Experience: Minimum 8 years of post-go-live support experience in banking applications (preferably in leadership role) Hands-on experience in supporting Temenos SaaS environments is essential Strong expertise in Temenos Transact and/or Infinity platforms in live operations Familiarity with SaaS deployment lifecycle Excellent understanding of banking operations, regulatory compliance, and audit readiness Proven ability to manage support operations with data privacy and GDPR compliance Proficient in ITSM tools (e.g., ServiceNow, Jira Service Desk, Remedy) Skilled in incident, problem, and change management aligned to ITIL practices Strong communication, customer handling, and crisis resolution skills Experience supporting clients in regulated markets (EU, UK, Singapore, India, NAmerica) is a plus Education: Bachelor s degree in Engineering, Computer Science, or a related discipline ITIL certification is required Certification in data privacy or cloud governance (e.g., CIPP, ISO 27001, CSA) is an added advantage Reporting Line: Reports to: Global Head of Temenos Implementations

Opening with an Pharma company. **Looking someone with PAS-X Expe** Role & responsibilities : Advanced knowledge in local area network operations, virtualization environments (e.g. Citrix / VMWare), Operating Systems (e.g. Windows, Unix, Windows Server) Good database knowledge (Oracle / PL-/SQL) Good analytical skills Strong service orientation and good communication behavior High self-motivation level High willingness to deeply dive into new products and learn something new about our service/product world day by day Fluency in English language is a must ITIL understanding is a benefit, ideally backed by an ITIL Foundation Certificate Working experience in ITIL based IT-Service Management environments (e.g. Service Now, Remedy, Zendesk, etc.) is a plus Strong process understanding Interested candidates shared resume on snehal@topgearconsultants.com

Primary Customer Facing Responsibilities: Handle technical service and support tickets efficiently, acting as the first point of contact over chat and email support primarily. Empower customers to become proficient users through education and support. Document customer interactions in the ticket tracking system. Proactively follow up to ensure all issues are resolved to the customer's satisfaction. Key Responsibilities: Case Analysis and Critical Thinking: Develop comprehensive knowledge of client products, the ticketing and chat systems and as well other tools and systems required for the successful troubleshooting and resolution of customers technical issues Conduct thorough investigations to fully understand user issues, employing effective probing techniques. Problem Solving: Provide accurate information and solutions for client software products or services. Offer alternative solutions when necessary, guiding users through the resolution process. Elevate customer issues to senior support engineers as needed, providing detail description of problems along with steps taken to analyze the problem. Post-Resolution Follow-Up: Ensure customer satisfaction by following up and updating customer status before case closure. Client and Operational Responsibilities: Coordinate with team leaders and managers for guidance on escalated cases. Follow team-internal and external processes and procedures. Record detailed events and problem resolutions in system logs. Forward customer feedback and suggestions to the appropriate internal team. Suggest improvements to processes and knowledge resources. Participate actively in team meetings and maintain effective communication with internal teams. Participate actively in up-skilling and training sessions

Job Purpose: The role of IT Support Analyst is to be responsible for 2nd Line Application Support activities. Providing advanced technical support for business-critical applications, ensuring that all incidents that have been escalated from the 1st Line Support teams, or have been raised directly into the 2nd Line queue are resolved promptly. This role acts as a key liaison between the technical teams and the business users, analysing complex issues, applying deep application knowledge and working with development and infrastructure teams, where needed, to maintain high system availability and performance. This role also contributes to continuous improvement by identifying recurring issues and recommending long term solutions using Problem Management and ITIL best practices. Responsibilities: Respond promptly to incidents related to Applications reported through the Service Desk or monitoring systems. Diagnose, troubleshoot, and resolve application issues, following agreed procedures. Escalate complex or unresolved incidents to appropriate teams or third-party vendor(s) adhering to agreed service level agreements (SLAs). Implement and manage application updates, ensuring security updates are applied promptly to mitigate vulnerabilities. Communicate effectively with end users, providing clear instructions and guidance on the use applications services. Keep users informed about the status of their support tickets and maintain ticket records following ticket management standards and procedures. Conduct regular reviews of operational checks such as batch jobs to ensure they are operational. In addition to your primary support area, you may develop skills to support other areas of Service Delivery as defined and agreed with your manager, including local support tasks as required. You may also be required to perform Service Desk duties on occasion. Assist in conducting root cause analysis and managing problems to prevent recurring issues. Required skills and experience: Essential Proven experience in IT Support Analyst role preferably in a medium to large organisation. Good overall understanding of ITIL framework and ITSM best practices. Good analytical and problem-solving skills. Good understanding of priorities versus business impact and Incident resolution within required set of SLAs. Documentation skills for creation of Runbook / Knowledge Articles, including the ability to produce from scratch. Desirable Expertise in Microsoft Dynamics 365, with relevant certifications such as Microsoft Dynamics 365 Fundamentals (CRM, ERP), Power Platform. ITIL certification (Foundation level or above) Work with diverse technology stacks, including bridging the gap between legacy systems and modern platforms. Required Competencies: Very organised with good planning and coordination skills. Ability to interact and communicate well at all levels. Inquisitive mindset, not happy to accept the status quo . Ability to multi-task and remain calm under pressure. Collaborative team player who continually strives for improvement. Values We expect all colleagues at Rotork to role model our organisational values and associated behaviours. We value our customers We grow together We win as a team Expertise in Microsoft Dynamics 365, with relevant certifications such as Microsoft Dynamics 365 Fundamentals (CRM, ERP), Power Platform. ITIL certification (Foundation level or above) Work with diverse technology stacks, including bridging the gap between legacy systems and modern platforms.

Internal Firm Services Industry/Sector Management Level Senior Associate & Summary . At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary Aura & A&C form part of a core suite of applications used by the Assurance Line of Service in each PwC network firm. The Business Applications Operations (BAO) team for Aura/A&C hosting & support service (including application upgrades) to a large number of territories around the world. A global engineer is responsible for the technical implementation of mission critical business applications for the Assurance practice encompassing a number of PwC networks firms within the Aura Global hosting service. Responsibilities including complex deployment projects, innovation, process improvements and incident resolution whilst offering business value with a focus on service quality and agility. The engineer must have a comprehensive understanding of Microsoft technologies and platforms such as Azure, Microsoft AKS and the user tools such as Rafaay. Extensive knowledge of SQL server, IIS, .NET Framework and MS Windows Applications, giving them the ability to fully understand the Aura & A&C architecture. They have an understanding of SQL server DBA role and are experienced in SQL server, writing queries from business reporting to application data fixes. They are a team player, able to interact, share, communicate and collaborate with members of the Aura Global team, technical and nontechnical and other Global Team such as the global development team, and territory IT as needed to overcome complexities, resolve issues and deliver a quality service. They have prior experience in the technical aspects of implementing and troubleshooting a mission critical application based on Microsoft technologies. This role is offering an exciting opportunity to be involved in the technical delivery process for a high profile and high priority Global IT service. The Aura Global Aura Technical engineer is a key member of the team and focused on the delivery of the Aura application and is expected to work to a high standard. They will implement changes in response to incidents / new business requirements (including new code releases from the development team). They will troubleshoot and resolve application performance bottlenecks. They have expertise and understanding of Microsoft products such as IIS, .NET Framework and MS Windows Applications and the ability to develop a subject matter expertise in the endtoend Aura application suite, its technical components, the interactions between components, and the underlying platforms & server environments. They have an understanding of SQL server and are expected to develop subject matter expertise in this Aura component. They will assist in build verification testing & QA They will contribute to the automation of windows tasks for application role out utilising windows scripting such as PowerShell, Asible and other technologies. They will have experience and knowledge into windows server systems ability in root cause analysis on production issues They will interact with Application Support teams and Major Incident Management, related operational teams and the development team to diagnose and resolve incidents affecting the Aura users and / or system operation. They will escalate incidents and work with relevant teams. They will provide subject expertise in Incident Management (as required) They will have the ability to document process such as FAQ s and SOP s and will maintain and update a central repository of information They will be able to execute routine tasks as per schedule such as application monitoring and execution of SOPs. Support the leadership team on the strategic direction of the Aura service / delivery programme Supporting the leadership with improvement plans that lay out what needs to be done in terms of people, processes and technology, so as to improve the holistic service in which we provide and deliver and agreeing how these plans will be implemented Proactively engage with business colleagues within participating member firms, sharing ideas, technical expertise and providing thought leadership around topics of strategic interest that add business and IT value. Working to follow the SUN support model establishing 24 hours coverage. Actively participate in groups and networks within Global IT surrounding technology topics and areas of interest. Actively participate in sharing and suggesting new ideas globally, collaborating with others and whilst promoting alignment opportunities. Share knowledge into the wider IT organisation. Mandatory skill sets Experience in the technical implementation and operation of mission critical IT services. Comprehensive understanding of Microsoft products such as SQL server, IIS, .NET Framework and MS Windows Applications. An understanding of SQL server Experience in SQL writing queries Experience in windows server systems and demonstrable history of root cause analysis on production issues Able to acquire a comprehensive understanding of a complex suite of IT applications / components. Able to work collaboratively with all members of the team in the delivery of the Aura Service. Good communication and interpersonal skills Excellent organisational skills Quality focused Calm under pressure Experience working in an ITILbased framework. Proficient in English Preferred skill sets SQL Server 2019 and above SQL Query / SSL SSRS .NET Framework Microsoft Azure Microsoft AKS Rafay / Containers/Microservers/ HashiCorp Ansible AWX VSTS DEVOPS pipeline deployments Linux (desirable) Scripting languages discipline powershell / Python or similar scripting Years of experience required 6+ yrs Education qualification B.Tech Education Degrees/Field of Study required Bachelor of Technology Degrees/Field of Study preferred Required Skills Structured Query Language (SQL) Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Travel Requirements Government Clearance Required?

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member s contributions and offers a supportive environment for career development. Come, stay, and grow with us. Job Description Provide L1 , L2/L3 support for Azure-hosted applications and services. Monitor application health, performance, and availability using Azure Monitor , Log Analytics , and Application Insights . Troubleshoot incidents, perform root cause analysis, and implement permanent fixes. Manage incident, change, and problem management processes using ITIL practices. Implement and improve automation for routine tasks using PowerShell, Azure CLI, or other scripting tools. Ensure compliance with security and governance policies in Azure environments. Collaborate with development, infrastructure, and DevOps teams for seamless CI/CD deployments. Document knowledge articles, runbooks, and standard operating procedures. Participate in on-call rotations and provide 24x7 support as required. Assist in cost optimization and performance tuning of Azure resources. Qualifications Bachelors degree in Computer Science, Engineering, or related field. 6+ years of experience in application support and operations, with at least 3 years in Azure environments . Hands-on experience with Azure PaaS components (App Services, Azure Functions, Logic Apps, Azure SQL, Key Vault, Storage Accounts). Strong troubleshooting skills for cloud-native and hybrid application issues. Experience with Azure DevOps , GitHub Actions, or other CI/CD tools. Familiarity with ITIL frameworks and operational best practices. Strong communication skills and ability to work in cross-functional teams. Preferred Qualifications: Microsoft Certified: Azure Administrator Associate or higher (e.g., Solutions Architect). Experience with ServiceNow or other ITSM tools. Experience supporting multi-region or high availability Azure deployments. Knowledge of containerized applications (AKS, Docker).

Internal Firm Services Industry/Sector Management Level Associate & Summary . Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Information Technology Security team assists PwC in designing and creating sustainable security solutions to provide foundational capabilities and operational discipline through a focus on enterprise requirements and prioritisation, Information Technology security architecture, and the software development lifecycle. Member of L2 application support team responsible for resolving complex technical incidents and requests related to Workday integrations. Analyze and identify if root cause is data, configuration, or technical issue. Perform impact analysis, recommend solutions, implement changes for issues detected in Workday custom integrations. Identify possible performance improvements for Workday custom integrations. Recognize patterns/ reoccurrence of incidents and propose technical and process improvements to minimize volume/ magnitude of impact. Participate in ticket escalation meetings with L3 support to discuss investigation and solution strategies. Collaborate effectively with Workday support specialists across modules or business areas within the greater team and raise tickets to appropriate group when work is out of scope of Workday Technical Team& supported area or application. Mandatory skill sets Workday, HCM, Workday Business Process, workday Admin, Preferred skill sets Workday Business Process, reporting, troubleshooting Years of experience required 36 yrs Education qualification Bachelor of Engineering or equivalent Education Degrees/Field of Study required Bachelor of Engineering Degrees/Field of Study preferred Required Skills Workday Software No

Job Title : Treasury Core Model (TCM) - Senior Application Support Location : Hyderabad About the job: We are seeking a highly skilled and experienced Treasury Senior Application Support Expert to strengthen our dynamic team at Sanofi. This role is crucial in maintaining and enhancing our S/4HANA Treasury Core Model solution, ensuring smooth operations and continuous improvement of our Treasury system. The position is directly reporting to the TCM Solution Delivery & Application Support Lead and is part of a Team of Application Support Experts spread in different hubs to cover for the different time-zones and geographical footprint. This pivotal role combines technical expertise with financial acumen to support and enhance our S/4HANA Treasury Core Model solution. The Treasury Core Model (TCM) project was launched in 2017 as part of Sanofi Finance transformation program and consisted in redesigning about 40+ unique Treasury processes (local and central), supported by S/4HANA Treasury solution and rolling them out as part of the One-Erp, iShift program. The TCM Delivery Team is the owner of the S/4HANA Treasury Solution implemented to support those processes, and is responsible managing the required evolutions or enhancements, as well as deploying it efficiently as per the priorities of the Company. Given the critical nature of Treasury operations, weve implemented a multi-tiered support model for our S/4 HANA Treasury solution. Initial support levels (1.5 and 2) are provided by a third-party provider, responsible for incident triage, analysis, and basic configuration fixes, while for more complex matters, we have an internalized Treasury Application Support Team. This dedicated in-house team provides level 3 support, focusing on managing complex incidents and implementing solution enhancements for countries where the system is already live. By utilizing this hybrid support structure, we ensure that day-to-day issues are addressed promptly while maintaining the specialized expertise necessary for handling intricate Treasury-specific challenges and driving continuous improvement of our solutions. At Sanofi, we believe in continuous learning and development. In this role, youll have opportunities to stay at the cutting edge of SAP technologies and Treasury best practices, with potential for further certifications and professional growth. We encourage innovative thinking and welcome fresh ideas for process improvements and system optimizations. We offer a dynamic work environment where your contributions will have a direct impact on our financial operations. Youll be part of a team that values collaboration, innovation, and excellence. As you grow in this role, there are opportunities for career progression within Sanofis Treasury and IT functions. Main Responsibilities: Level 3 Support - Corrective maintenance : Resolve Application Incidents and Problems that require database, application code, and/or operational modifications as a result of corrective maintenance within defined SLA. This may require coordination with ERP Application support team, Key Users, and any Third-Party providers. Perform an in-depth root-cause analysis and provide such support to other groups as may be required to isolate the cause and develop a permanent fix to the Incident/Problem. Open a Problem for repetitive incidents. Open SAP message when needed and follow-up with SAP. Code the resolution / permanent fix. Test and perform activities before the fix can be migrated to the production system. Assisting the Key users for performing User Acceptance Tests and providing how-to support to Key users when needed. Manage Transports orders and cutover activities. Close the Incident/Problem in the ticketing tool. Report on Incidents KPI s Scope Evolution : Be the first interface for the change requests flowing in from Treasury Key Users. Analyse the requests and provide a first point of view. Flag and reject the requests that deviate from the approved Specifications of the Treasury Core Model and the Localizations and hence limit uncontrolled change. Support functional analysis of evolutions, updating the specifications and performing the tests, for example when a form or layout needs to be developed, a new specific report or enhancement needs to be developed, working together with ABAP teams. Prepare and present position paper for Design Authority approval. Performing end Key user training and creating end user documentation, when needed. Manage Transport orders. Monitor and report on the status of approved Evolution Maintenance Business Value Projects : Contribute as Solution Expert to small projects (Business Value Projects), being responsible for Solution deliverables. Comply with documented Software development methodology and programming standards as well as quality requirements and update operations documentation accordingly. Work transversally in cooperation with different teams, creating requests to ABAP and Erp AMS teams including User Access Management team when needed, following up the completion of the requests with these teams as owner of the topic. Manage post-refresh activities on maintenance track. Support Application DRP (Disaster Recovery) exercises. Key Interactions: Strong interactions and integration with AMS, Sanofi Digital support, Treasury Core Model Project team, Treasury Key Users (incident creators and key contacts within Business users), SAP (Support/ Solution Experts), external implementation partners, external banks, Swift network. About you: Sanofi is looking for a talented profile who combines the dimensions of SAP Solution Application Maintenance, and a fair knowledge of Finance and/or Treasury functional processes. He/she has a results-driven approach while being able to navigate in a complex global organization and being able to support timely critical business needs. Education: Bachelors degree in Finance, Economics, or a related field. SAP FI/Treasury, S/4HANA certifications preferred. Treasury certification preferred is a plus Experience : Minimum 10 years of hands-on experience with SAP Finance and Treasury modules (FSCM, IHC, BCM, BAM, CM, BPC, TRM) and S/4HANA. Proven track record in SAP projects within an international environment. Experience in project methodology. Experience in writing functional and technical specifications (RICEFW). Solid background in application support, ticketing tools, and project collaboration platforms Soft & Technical Skills : Strong proficiency in MS Office suite. In-depth knowledge of Treasury processes and banking systems. Familiarity with SAP ABAP programming (desirable). Ability to drive, promote changes and coach peers. Exceptional analytical and problem-solving abilities. Strong customer orientation and communication skills. Ability to work effectively in a team environment. Adaptability to changing priorities and deadlines Languages: Fluent in English, any further language is a plus

Interniship(6 month-extendible) Assist in cybersecurity tasks & Implementations Shadow Salesforce implementation & configs Have fair knowledge of DS and Algo. Document meetings, research solution & prepare summaries Maintain confidentiality & adept

We are seeking two experienced Full Stack Support Engineers to join our Agile development team supporting a mission-critical application built on the .NET, React, and SQL Server stack. These roles are crucial to the smooth functioning and evolution of the platform, handling Tier 2 and Tier 3 support requests that go beyond routine fixes and include advanced debugging, performance tuning, feature enhancement, and architectural refactoring. Key Responsibilities: Handle Tier 2 and Tier 3 support tickets involving: oBug diagnosis and resolution oRefactoring existing features oPerformance optimization (backend, database, or frontend) oIntegrations with external systems or APIs Collaborate with Product Owners, QA, and DevOps to triage and resolve support issues Implement enhancements and small-to-medium new functionalities as part of the product backlog Write clean, maintainable, and testable code across the full stack (.NET backend, React frontend, SQL DB) Ensure code is well-covered by unit and integration tests Participate in daily stand-ups, sprint planning, and retrospectives in an Agile/Scrum environment Document technical solutions and hand off resolved tickets with sufficient clarity Required Skills and Experience: 4+ years of experience in full stack development and application support Strong expertise in: o.NET Core / .NET Framework (C#) oReact.js or similar frontend frameworks oSQL Server and performance-tuning of complex queries Solid understanding of RESTful APIs and asynchronous programming Proven experience writing unit tests and integration tests Experience working in Agile teams, using tools like Jira, Azure DevOps, or similar Strong debugging skills and ability to trace issues end-to-end across the stack Excellent problem-solving and communication skills

Whats this role about? Heres how youll contribute: Youll do this by: Core Skills: Desired Skills: Mandatory: Installing, configuring, and upgrading AS/400 operating systems and applications. Managing system resources like CPU, memory, and disk space. Implementing security measures to protect sensitive data on the AS/400 Monitoring system performance and identifying potential issues. Backup and Recovery: Creating and maintaining regular system backups Implementing disaster recovery procedures to restore data in case of system failure. User Management: Creating and managing user accounts and access levels Providing user training on AS/400 system operations Troubleshooting and Support: Diagnosing and resolving technical issues related to AS/400 systems. Providing technical support to end users experiencing problems. Designing and managing databases using the AS/400 database management system Performance Optimization: Analyzing system performance metrics and identifying areas for improvement Implementing performance tuning techniques to optimize system efficiency. Requirements - Bachelor s degree in information technology or computer Science. Proven work AS400 administration is preferred. Detailed In-depth knowledge of AS/400 operating system and commands Proficiency in AS/400 programming languages like RPG, CL, and SQL/400 Understanding of database management concepts and tools within AS/400 environment Experience with system administration tasks like user management, security configuration, and backup procedures Strong analytical and troubleshooting skills to resolve technical issues. Should be flexible for rotational shifts. Application support. Knowledge with other IBM Flavors.

Job Title: Treasury Core Model (TCM) Support Expert Location : Hyderabad About the role: We are seeking a highly skilled and experienced Level 3 Treasury Application Support Expert to strengthen our dynamic team at Sanofi. This role is crucial in maintaining and enhancing our S/4HANA Treasury Core Model solution, ensuring smooth operations and continuous improvement of our Treasury system. The position is directly reporting to the TCM Solution Delivery & Application Support Lead and is part of a Team of Application Support Experts spread in different hubs to cover for the different time-zones and geographical footprint. This pivotal role combines technical expertise with financial acumen to support and enhance our S/4HANA Treasury Core Model solution. The Treasury Core Model (TCM) project was launched in 2017 as part of Sanofi Finance transformation program and consisted in redesigning about 40+ unique Treasury processes (local and central), supported by S/4HANA Treasury solution and rolling them out as part of the One-Erp, iShift program. The TCM Delivery Team is the owner of the S/4HANA Treasury Solution implemented to support those processes, and is responsible managing the required evolutions or enhancements, as well as deploying it efficiently as per the priorities of the Company. Given the critical nature of Treasury operations, weve implemented a multi-tiered support model for our S/4 HANA Treasury solution. Initial support levels (1.5 and 2) are provided by a third-party provider, responsible for incident triage, analysis, and basic configuration fixes, while for more complex matters, we have an internalized Treasury Application Support Team. This dedicated in-house team provides level 3 support, focusing on managing complex incidents and implementing solution enhancements for countries where the system is already live. By utilizing this hybrid support structure, we ensure that day-to-day issues are addressed promptly while maintaining the specialized expertise necessary for handling intricate Treasury-specific challenges and driving continuous improvement of our solutions. Main Responsibilities: Level 3 Support - Corrective maintenance : Resolve Application Incidents and Problems that require database, application code, and/or operational modifications as a result of corrective maintenance within defined SLA. This may require coordination with ERP Application support team, Key Users, and any Third-Party providers. Perform an in-depth root-cause analysis and provide such support to other groups as may be required to isolate the cause and develop a permanent fix to the Incident/Problem. Open a Problem for repetitive incidents. Open SAP message when needed and follow-up with SAP. Code the resolution / permanent fix. Test and perform activities before the fix can be migrated to the production system. Assisting the Key users for performing User Acceptance Tests and providing how-to support to Key users when needed. Manage Transports orders. Close the Incident/Problem in the ticketing tool. Report on Incidents KPI s Scope Evolution : Be the first interface for the change requests flowing in from Treasury Key Users. Analyse the requests and provide a first point of view. Flag and reject the requests that deviate from the approved Specifications of the Treasury Core Model and the Localizations and hence limit uncontrolled change. Support functional analysis of evolutions, updating the specifications and performing the tests, for example when a form or layout needs to be developed, a new specific report or enhancement needs to be developed, working together with ABAP teams. Prepare and present position paper for Design Authority approval. Performing end Key user training and creating end user documentation, when needed. Manage Transport orders. Monitor and report on the status of approved Evolution Maintenance Business Value Projects : Contribute as Solution Expert to small projects (Business Value Projects), being responsible for Solution deliverables. Comply with documented Software development methodology and programming standards as well as quality requirements and update operations documentation accordingly. Work transversally in cooperation with different teams, creating requests to ABAP and Erp AMS teams including User Access Management team when needed, following up the completion of the requests with these teams as owner of the topic. Manage post-refresh activities on maintenance track. Support Application DRP (Disaster Recovery) exercises. Key Interactions: Strong interactions and integration with AMS, Sanofi Digital support, Treasury Core Model Project team, Treasury Key Users (incident creators and key contacts within Business users), SAP (Support/ Solution Experts), External implementation partners, external banks, Swift network. About you: Sanofi is looking for a talented profile who combines the dimensions of SAP Solution Application Maintenance, and a fair knowledge of Finance and/or Treasury functional processes. He/she has a results-driven approach while being able to navigate in a complex global organization and being able to support timely critical business needs. Education : Bachelor s degree in finance, Economics, or a related field, SAP FI/Treasury, S/4HANA certifications preferred, Treasury certification preferred is a plus Experience: 5-10 years of hands-on experience with SAP Finance and Treasury modules (FSCM, IHC, BCM, BAM, CM, BPC, TRM) and S/4HANA. Proven track record in SAP projects within an international environment. Experience in writing functional/technical specifications (RICEFW). Solid background in application support, ticketing tools, and project collaboration platforms Soft & Technical Skills: Strong proficiency in MS Office suite, In-depth knowledge of Treasury processes and banking systems, Familiarity with SAP ABAP programming (desirable). Exceptional analytical and problem-solving abilities, Strong customer orientation and communication skills, Ability to work effectively in a team environment, Adaptability to changing priorities and deadline Languages: Fluent in English, any further language is a plus