Amazon Connect

Dear Candidate,

Greetings from LTIMindtree!

This is with reference to your profile on the job site. We have an urgent requirement for a ­ - Amazon Connect + AWS Lamda (SUPPORT)

Skill- Amazon Connect + AWS Lamda (SUPPORT)

Location – Pan India

NP- immediate or 1 month notice period can be considered

Experience: 2-12 years

:

Role Overview:

• Provide support on Amazon Connect-related incidents and user issues.
• Handle basic troubleshooting of voice, call routing, and UI-based configurations.
• Support change announcements and basic deployment activities.
• Coordinate with L2/L3 engineers for escalation.
• Maintain documentation and update knowledge base.

Skills Required:

• Hands-on experience with

  Amazon Connect

  (basic flows, routing, and settings)
• Exposure to

  AWS Lambda, S3, DynamoDB

• Basic understanding of WebRTC and voice troubleshooting
• Familiar with

  CloudWatch, Connect Metrics

• Willingness to learn Salesforce integration.

  (Service Cloud Voice)

• Strong willingness to work in support model and take ownership

Interested candidates kindly share your updated profile at:

We encourage you to share this opportunity with your friends and colleagues who may be looking for a similar role.

LTIMindtree is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, ethnicity, nationality, gender, gender-identity, gender expression, language, age, sexual orientation, religion, marital status, veteran status, socio-economic status, disability or any other characteristic protected by applicable law.

Regards,

LTIM Talent Acquisition