Agile Program Leader - L2

Do

• Ensure meeting of the programme(s) objective(s) in a LOB
• Understanding of the Business Strategy and budget allocation across various programme streams in the LOB (for different Wipro Scrum Teams)
• Understand the business outcome of the various programmes in the LOB aligned to business strategy
• Interface with SoSMs and help manage the dependencies of scrum teams across single/multiple programmes
• Ensure program health and maturity. Track key metrics at a LOB level and take appropriate action
• Define the capacity allocation of Wipro Scrum teams required across programmes in the LOB
• Interface with business and system architects on the architecture runway elaboration based on upcoming Sprint goals for all Scrum teams in the LOB
• MoSCoW (or similar methodology) adherence of Program Backlog at the Program level
• Track and Report business progress across the LOB by consolidating the outcome of teams

• Participate and assist teams in Release Planning Meetings to help synchronize between teams across locations
• Building synergies between scrum teams across locations and simplifying the interface between SoSM, Scrum Teams and other stakeholders
• Participate in LOB level Scrum of Scrum meetings and Governance meetings of all the Programs he/she is responsible for
• Highlight the risk and dependencies across all programs in the LOB to ensure achievement of release goals. Resolve impediments to ensure smooth sprint execution
• Resolve and further escalate impediments across teams to a minimum and ensuring ZERO impact on the overall Release schedule
• Responsible for CSAT as per organization norms and expectations. Ensure EWS, customer escalations and escalation resolution as per organization norms
• Enabling collaboration between Dev, Ops and other stakeholders to ensure availability of required environment
• Interact with Agile Line Manager to resolve internal impediments related to people and operations
• Expand the Wipro footprint / ensure repeat business in the LOB
• Communicate team success to client and Wipro stakeholders and leadership
• Participate in CoP initiatives in Wipro / account
• Represent the account in internal forums at a vertical / BU level (APR / QBR / MBR etc.)
• Responsible for performance management of SoSMs, Technical / System Architects, Product Owner and Agile Line Managers
• Responsible for bulge, account profitability, cash flow, and Value at risk
• Ensure resource forecast accuracy
• Responsible for invoicing (if SOW is at program level)
• Approves PDMR (if SoSM / ALM is not available)