Admission Executive

Job Opening: Admission Executive Location: Kottayam, Kerala Position Overview We are looking for a proactive and personable Admission Executive to oversee and facilitate our student admissions process. Serving as the first point of contact for prospective students and their families, you will play a crucial role in guiding them through each stage of enrollment. This role calls for strong communication skills, attention to detail, and the ability to represent our institution with professionalism and empathy. Key Responsibilities 1. Handling Student Inquiries Respond promptly to queries from prospective students and parents via phone, email, and face-to-face interactions. Provide accurate and comprehensive information about academic programs, eligibility criteria, and application procedures. 2. Application Management Review and verify submitted applications for completeness and accuracy. Monitor and maintain required documents such as transcripts and test scores. 3. Admission Support Guide applicants and their families through the admission process. Offer clear explanations, resolve queries, and ensure a smooth and informed application experience. 4. Event Coordination Organize and participate in admission-related events such as campus tours, open days, and information sessions. Represent the institution at external education fairs and recruitment events. 5. Data & Records Administration Maintain accurate and up-to-date records of applicants using CRM tools. Generate reports to analyze application trends and support enrollment planning. 6. Compliance & Policy Adherence Ensure admissions processes align with institutional policies and relevant regulations. Stay updated on changes in educational policies and integrate them into daily practices. 7. Collaboration & Strategic Input Work closely with the marketing team on student recruitment campaigns. Coordinate with academic departments to address applicant-specific questions or requirements. 8. Process Improvement Collect feedback from applicants and new enrollees to enhance the overall admission experience. Continuously refine procedures based on data insights and stakeholder input. Qualifications & Experience Previous experience in admissions, academic counseling, or customer service is a plus. Key Skills Exceptional communication and interpersonal skills Strong organizational and time-management abilities Proficiency in CRM systems and Microsoft Office Problem-solving mindset with keen attention to detail Ability to multitask and perform effectively under pressure Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person