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0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Field Sales Executive - Refractionist, your primary responsibility will be to present and sell company products and services to both current and potential clients. You will need to establish customers" needs by effectively communicating and demonstrating the features and benefits of our products. This may involve providing detailed technical descriptions to ensure customer understanding. To excel in this role, you must continuously develop and update your knowledge of our products as well as those offered by our competitors. Your personal attributes should include the ability to build rapport and trusting relationships with customers. You should also possess the skill to identify unstated customer needs and provide appropriate solutions. Clear communication, active listening, adaptability to changing environments, and a willingness to learn are essential competencies for success in this position. You should take proactive ownership of tasks, focus on results and customer satisfaction, and be able to prioritize and multitask effectively. In terms of job specifications, customer appointments for eye check-ups and sales will be provided by the company. A comprehensive 45-day training program will also be offered to equip you with the necessary skills and knowledge. It is important to note that cold calling is not required in this role. Furthermore, you can look forward to a lucrative incentive plan in addition to a competitive fixed salary. This position offers excellent growth opportunities for individuals who are dedicated to delivering exceptional sales results and exceeding customer expectations.,
Posted 14 hours ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
At PwC, we focus on collaboration in brand management, marketing, and sales to develop and execute strategic sales and marketing initiatives. Our goal is to drive revenue growth, promote our services, enhance brand visibility, and capture new business opportunities. We utilize market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance our brand and market presence, and achieve organizational targets. In client and account management, your role will involve building and maintaining strong relationships with clients, ensuring their needs are met, and providing exceptional service. You will work on understanding client goals, managing accounts, and utilizing effective strategies to build trust and loyalty. Your contribution in this area will be crucial in driving business growth and maintaining a positive reputation for the organization. As a member of our team, you are driven by curiosity and are expected to adapt to working with various clients and team members, each presenting unique challenges. Every experience is seen as an opportunity to learn and grow. Taking ownership and consistently delivering quality work that adds value for our clients and contributes to the team's success is key. As you navigate through our firm, you have the opportunity to build your personal brand and open doors to more opportunities. Key Skills: - Apply a learning mindset and take ownership for your own development. - Appreciate diverse perspectives, needs, and feelings of others. - Adopt habits to sustain high performance and develop your potential. - Actively listen, ask questions to check understanding, and clearly express ideas. - Seek, reflect, act on, and give feedback. - Gather information from a range of sources to analyze facts and discern patterns. - Commit to understanding how the business works and building commercial awareness. - Learn and apply professional and technical standards, uphold the Firm's code of conduct and independence requirements. When you join PwC Acceleration Centers (ACs), you will be actively supporting various services from Advisory to Assurance, Tax, and Business Services. You will engage in challenging projects, provide distinctive services, and participate in dynamic and digitally enabled training to grow your technical and professional skills. As part of the Client and Account Management team, you will engage with clients, support senior staff in delivering quality work, and develop your skills in a fast-paced environment. This role offers a unique opportunity to build meaningful client connections, enhance your personal brand, and navigate complex business challenges. Responsibilities: - Engage with clients to identify their needs and preferences. - Assist senior team members in delivering exceptional solutions. - Contribute to the development of impactful strategies. - Build and maintain resilient client relationships. - Adapt to a fast-paced work environment while learning new skills. - Collaborate with team members to address complex challenges. - Support the execution of client engagement initiatives. - Enhance personal branding through meaningful interactions. Qualifications: - Bachelor's Degree. - 1 year of experience. - Oral and written proficiency in English required. Desired Qualifications: - Advanced degrees such as MBA in Finance, M.Sc. in Economics, M.Com, B.Com+CA (inter), B.Com (CS). - Digital upskilling. - Analyzing and reporting data effectively. - Understanding and interpreting financial information. - Confident communication in verbal and written formats. - Providing industry insights and analysis. - Executing projects as per defined guidelines. - Identifying and suggesting process enhancements. - Knowledge of MS Office suite and basic research. Shift Time: 9:30 AM to 6:30 PM IST.,
Posted 14 hours ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be responsible for providing optometry services as an Optometrist/Sr. Optometrist. Your main qualifications should include a B.Sc. or Diploma in Optometry. Building rapport and trusting relationships with customers is crucial for this role. You must have the ability to understand the unstated needs of the customers and provide suitable solutions. Effective communication skills, along with active listening abilities, are essential in order to succeed in this position. Being adaptable to changing environments and having a willingness to learn are important traits to possess. Taking proactive ownership of tasks, being result-oriented, and having a strong customer focus will be key to excelling in this role. You should also be capable of multitasking and organizing activities based on their priority to ensure smooth operations.,
Posted 16 hours ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
Yellow Calls is a fast-growing outsourcing call center that provides top-tier services such as telemarketing, customer support, data collection, and market monitoring. They are currently expanding their international team and are in search of a motivated Business Development Executive to spearhead new client growth opportunities. As a BPO Call Center Executive at Yellow Calls, you will play a pivotal role as the primary point of contact for both customers and prospects, handling both inbound and outbound interactions. Your primary objective will be to ensure exceptional service delivery, nurture strong relationships, and drive positive business outcomes, all of which are critical to maintaining the brand's reputation and customer retention strategy. The key responsibilities associated with this role include efficiently managing inbound calls by promptly addressing customer queries via phone, email, and chat, providing accurate information about products, services, and policies, and resolving issues in a timely manner while escalating complex cases when necessary. Moreover, you will be responsible for initiating outbound outreach activities by proactively connecting with potential or existing customers for sales, follow-ups, surveys, or lead generation purposes, identifying customer needs, pitching relevant offerings, and facilitating transactions where applicable. Additionally, maintaining detailed records of all interactions in the CRM system, tracking call details, resolutions, and lead outcomes, and adhering to quality standards and KPIs like AHT, FCR, conversion rates, and CSAT are integral parts of the role. Participation in coaching sessions, training programs, and process improvement initiatives is also expected. The ideal candidate for this position should be fluent in both English and Hindi, with knowledge of Tamil and Telugu languages considered advantageous. A high school diploma or equivalent is required, while a bachelor's degree is preferred. Candidates with 1-2 years of experience in a BPO, call center, or customer service environment, along with strong verbal and written communication skills, active listening abilities, customer-centric attitude, problem-solving skills, multitasking capabilities, and effective time management are encouraged to apply. Yellow Calls offers a competitive salary package with performance bonuses, 28 paid vacation days, and the opportunity for growth within an international and collaborative team. Additionally, internet costs are reimbursed to employees as part of the benefits package.,
Posted 18 hours ago
1.0 - 5.0 years
0 Lacs
chandigarh
On-site
As a candidate for the role, your primary objective will be to establish a meaningful connection with the learners, understand their requirements, and effectively arrange Video Counselling (VC) sessions with our Admission Counsellors. You will engage with assigned leads and promptly initiate contact through the auto dialer system. Building rapport, credibility, and trust with leads through effective communication and active listening will be crucial. Additionally, maintaining accurate records of lead interactions and follow-up activities in the CRM system will be part of your responsibilities. To be considered for this position, you should have a minimum of 2 years of Edtech-sales experience (Study Abroad experience is a plus), with at least 1 year spent in a single company. A minimum graduation qualification is required, and previous experience working a 6-day work week is necessary. You should currently be working in the capacity of an individual contributor and have a proven track record of meeting targets in your existing company. The initial period of the job will require you to work from home for the first month, after which you will transition to working from the office. You will need to have your own laptop and a wifi connection as the job demands it. The working schedule is 6 days a week from 10 am to 8 pm. This is a full-time, permanent position with benefits including Provident Fund. As part of the application process, you will be asked if you are an immediate joiner and if you have a laptop and wifi, which are mandatory requirements. The preferred education qualification for this role is a Bachelor's degree, and preferred experience includes at least 1 year in Ed tech sales. The work location is in person at Chandigarh, Chandigarh. If you are interested in this opportunity, please be prepared to speak with the employer at +91 9432511514.,
Posted 19 hours ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an Advisor at PhonePe Limited, you will play a crucial role in the Customer Experience team based in Bangalore. Reporting to the Assistant Manager, Customer Experience, you will be responsible for handling customer queries related to PhonePe accounts and transactions. Your primary focus will be on providing excellent customer service by understanding customer issues, leveraging internal resources, and following specified process guidelines to ensure quick and meaningful resolutions. The PhonePe Customer Experience team takes full ownership of customer problems and strives to enhance the product based on real-time insights and feedback. As an Advisor, you will have the opportunity to engage with customers through phone and data channels, building trust and educating them on leveraging PhonePe to the fullest. To excel in this role, you must have excellent written and verbal communication skills, good learnability, and the ability to actively listen and address objections. A strong customer orientation, adaptability to different scenarios, and the willingness to collaborate with internal teams are essential qualities. Graduation (10+2+3) is mandatory, and multilingual skills in South Indian languages are preferred. As part of the PhonePe team, you will work in a dynamic environment with varied challenges, offering continuous opportunities for development and growth in your career. The company culture at PhonePe emphasizes empowerment, trust, and ownership, encouraging employees to solve complex problems and execute projects with speed and purpose. PhonePe offers a range of benefits for full-time employees, including medical insurance, wellness programs, parental support, mobility benefits, retirement benefits, and other perks such as higher education assistance and car lease options. Join us at PhonePe to be part of a team that is dedicated to providing every Indian an equal opportunity to access financial services and consumer tech solutions.,
Posted 19 hours ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
You will be joining PhonePe Limited, a company that offers various financial products and consumer tech services in India with a vision to provide equal opportunities for all Indians to access money flow and services. As an Advisor in the Customer Experience team, you will be based in Bangalore and report to the Assistant Manager. Your role will involve taking ownership of customer issues, striving for quick resolutions, and enhancing the overall customer experience. You will collaborate with internal teams to improve solutions and address diverse customer challenges. In this role, you are expected to prioritize customer satisfaction, handle account and transaction queries, and maintain integrity in every interaction. Your responsibilities include leveraging internal resources for issue resolution, building customer trust, and meeting productivity goals. Additionally, you will escalate complex issues, recommend process improvements, and educate customers on utilizing PhonePe effectively. To excel in this position, you should possess excellent communication skills, learnability, active listening abilities, and customer orientation. Being a team player, adaptable, and proficient in multitasking are essential qualities. Fluency in English and Hindi, along with a graduation degree, is mandatory. Proficiency in South Indian languages is preferred. As a full-time employee of PhonePe, you will enjoy various benefits such as medical insurance, wellness programs, parental support, mobility benefits, retirement benefits, and other perks like higher education assistance and car lease options. If you are passionate about delivering exceptional customer experiences, collaborating with talented individuals, and contributing to a company's growth, PhonePe offers a dynamic work environment where you can make a meaningful impact. Join us in transforming the way millions interact with our platforms and be a part of our innovative journey towards success.,
Posted 19 hours ago
0.0 - 4.0 years
0 - 0 Lacs
punjab
On-site
As a Customer Care Representative at our Mohali (Punjab) location, you will be responsible for delivering exceptional customer support over the phone. Previous experience in a customer support role is advantageous, but not mandatory. Key responsibilities include actively listening to customer queries, demonstrating excellent communication skills, and maintaining a customer-focused approach. The ideal candidate should be able to multitask effectively, prioritize tasks, and show initiative in their work. This role requires flexibility to work in rotational night shifts. The minimum educational qualification for this position is graduation or 12th pass. This is a full-time, regular/permanent position suitable for freshers as well. The salary range for this role is between 18,000.00 to 25,000.00 per month. If you are looking to kickstart your career in customer care within an international BPO setting, we encourage you to apply and become a part of our dynamic team.,
Posted 19 hours ago
1.0 - 5.0 years
0 Lacs
indore, madhya pradesh
On-site
You are a highly motivated and experienced Human Resource Manager responsible for overseeing all aspects of HR operations, including recruitment, employee relations, performance management, compliance, and organizational development. Your critical role involves fostering a positive work culture and ensuring alignment with company goals. Your responsibilities include developing and implementing HR strategies and initiatives aligned with the overall business strategy, bridging management and employee relations, managing the recruitment and selection process, supporting current and future business needs through the development, engagement, motivation, and preservation of human capital, developing and monitoring overall HR strategies, systems, tactics, and procedures across the organization, nurturing a positive working environment, overseeing a performance appraisal system that drives high performance, assessing training needs and monitoring training programs, reporting to management and providing decision support through HR metrics, and ensuring legal compliance throughout human resource management. You must hold a Bachelor's or Master's degree in Human Resources, Business Administration, or a related field and have a minimum of 4 years of experience in HR management. Strong leadership, communication, and interpersonal skills are essential. You should have familiarity with labor laws, HR software, and best practices, along with good knowledge of Excel, HRMS software, and databases. Excellent active listening, negotiation, and presentation skills are also required. This is a full-time position based in Indore, and the ideal candidate should have 1 to 4 years of experience.,
Posted 20 hours ago
4.0 - 8.0 years
0 Lacs
haryana
On-site
You will be joining Stellar as an Inbound Sales Professional (BD) in our sales team. Your primary focus will be on end-to-end software sales, particularly in the B2B sector. To excel in this role, you must have a proven track record in software sales, lead generation, and meeting sales targets. Your responsibilities will include handling software sales from leads received through the website, generating new business opportunities, and driving revenue growth in the B2B software domain. You will engage with potential clients through various communication channels to build strong relationships, gather case studies, and testimonials. It is essential to stay updated on industry trends, competitors, and market conditions to adjust sales strategies accordingly. Ideally, you should possess 4-5 years of experience in inside sales or enterprise sales for the USA region. Your expertise should extend to outbound sales, business development, and the ability to identify opportunities through email, phone, or chat. A persuasive attitude, high energy level, fluency in English for business communication, and understanding of computer hardware and networking will be beneficial. Proficiency in email articulation, Excel, and presentation skills is necessary. The shift timing for this role is from 5:00 pm to 2:00 am IST (US Shift) or 8:00 PM to 5:00 AM IST. Key skills required include strong verbal and written communication, a results-oriented mindset, sales planning, time management, and technical computer skills. As part of our perks and benefits package, you can look forward to opportunities for learning and development, medical insurance, work-life balance, growth prospects, cab facility, and meal benefits. The preferred qualifications for this position include a degree in Computers (BE, B.Tech, BCA, or B.Sc. IT) and an MBA in Sales & Marketing or International Business. If you are someone with good communication skills, active listening ability, negotiation expertise, relationship-building capabilities, and problem-solving skills, this role at Stellar could be an exciting opportunity for you. Date Posted: July 15, 2025 Location: Gurugram Experience: 4-5 Years Number of Positions: 2,
Posted 20 hours ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You will be joining Morgan Stanley, a global financial services firm known for its leadership in investment banking, investment management, and wealth management services. As part of the Wealth Management Platforms team in Mumbai/Bengaluru, you will play a crucial role in shaping the future of the business while contributing positively to the local community. In this role, you will serve as a Program Management Associate for Wealth Management Platforms, supporting the PMO team across various platform areas. Your responsibilities will include assisting with reporting and presentations, providing meeting support, maintaining key trackers, driving items to completion, and performing data reconciliation tasks, especially for the budget process. Additionally, you will act as a liaison for offshore Platform functions and create release notes and summaries suitable for different organizational levels. The ideal candidate for this position should hold a Bachelor's degree in finance, economics, or a related field, or possess an equivalent combination of training and experience. A minimum of 2-3 years of experience in Wealth Management operations or related roles within the financial services industry is required. You should be comfortable working both independently and collaboratively within a team, demonstrating a strong sense of accountability and relationship-building skills. Moreover, you should have the ability to think critically and convey a big-picture understanding, identify risks and trends, and communicate effectively with different stakeholders. Strong attention to detail and proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint) are essential for this role. At Morgan Stanley, you can expect a commitment to maintaining exceptional service and excellence, driven by values such as client focus, integrity, innovation, diversity and inclusion, and community involvement. You will have the opportunity to work alongside talented individuals in a supportive and empowering environment where collaboration and creativity are highly valued. The company offers attractive benefits and perks, as well as opportunities for career advancement based on skills and talents. It is an equal opportunities employer that fosters a culture of inclusion and diversity, emphasizing the importance of recruiting, developing, and advancing individuals from diverse backgrounds and experiences.,
Posted 20 hours ago
2.0 - 4.0 years
2 - 3 Lacs
Gurugram
Work from Office
Responsibilities: * Meet sales targets through effective channel distribution * Handle distributors & dealers with expertise * sales via active listening & negotiation skills Provident fund Annual bonus
Posted 1 day ago
3.0 - 8.0 years
0 - 0 Lacs
kolkata, patan, baramulla
On-site
cafe staff job description involves assisting with various duties to ensure smooth cafe operations and provide a positive customer experience. These duties may include preparing and serving beverages, cleaning tables and areas, assisting with kitchen tasks, and providing excellent customer service. Here's a more detailed breakdown of potential responsibilities: Beverage Preparation and Service: Barista Skills: Grinding coffee beans, measuring ingredients, steaming milk, and preparing a variety of coffee and tea beverages. Pouring Latte Art: Demonstrating creativity by pouring latte art designs. Customer Service: Taking orders, serving drinks, and assisting customers with questions or requests. Cafe Maintenance and Cleanliness: Cleaning: Cleaning tables, wiping down surfaces, and ensuring the cafe's cleanliness and hygiene. Stocking: Keeping the cafe stocked with necessary supplies, such as cups, napkins, and condiments. Dishes: Clearing and taking dirty dishes to the kitchen. General Duties: Customer Interaction: Greeting customers, seating them, and ensuring their comfort. Assisting Servers: Supporting servers by taking food to tables and other duties. Cash Handling: Assisting with cash register operations and processing payments.
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
thane, maharashtra
On-site
You will be joining Rise Network, a physiotherapy and wellness center in Thane, dedicated to offering effective and reliable physiotherapy and rehabilitation services. Established in 2021, our center is rapidly growing its clientele to ensure prompt recovery from various physical issues, thus making a positive difference in people's lives. As a Physiotherapist at Rise Physiotherapy in Thane, your main responsibility will be to evaluate the physical conditions of patients, create customized treatment plans, conduct therapeutic exercises, administer manual therapy, and track progress to attain the best possible results. To excel in this role, you should possess a solid understanding of anatomy, physiology, and physical therapy techniques. Experience in assessing patients, devising personalized treatment strategies, executing therapeutic exercises, and providing manual therapy is essential. Additionally, you should be adept at monitoring and adjusting treatments based on the progress of each patient. Strong interpersonal and communication skills are crucial for this position. Active listening and empathy towards patients are highly valued qualities. A certification in Physiotherapy or a related field is required, while previous experience in a healthcare environment would be advantageous.,
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Policy Advisor based in Bangalore, you will be responsible for effectively communicating in English and Hindi with customers. Your role will require you to be a quick learner, adept at understanding new systems and processes, and meticulous in your communication to minimize errors. The ideal candidate must possess a minimum of 1 year experience in customer handling across both voice and non-voice processes. You should have a natural inclination towards assisting and serving clients, showcasing active listening, empathy, and patience during customer interactions. In addition, you should have the ability to convert leads into sales without resorting to aggressive tactics, and be skilled in articulating information effectively. This role entails working full-time, including 6 days a week with a rotational week off. Candidates should be comfortable working in rotational shifts, with females scheduled between 9 AM to 8 PM, and males between 9 AM to 9 PM, amounting to 9 hours of work daily. The position requires on-site work at Silk Board location. Requirements: - Proficiency in English and Hindi verbal communication - Quick learner with the ability to adapt to new systems - Detail-oriented with minimal error communication - 1 year of experience in customer handling - Flair for assisting and servicing clients - Active listening, empathy, and patience - Ability to convert leads to sales ethically - Comfortable with rotational shifts Education: - Bachelor's degree preferred Experience: - Telesales: 1 year required - Voice Process: 1 year preferred Language Skills: - Hindi: Required - English: Required Job Type: Full-time Schedule: Rotational shift Work Location: Silk Board, Bangalore Join us as a Policy Advisor, where you will play a crucial role in customer interactions and sales conversion, demonstrating your communication skills and dedication to customer service.,
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
In the role of a Customer Service Escalation Specialist, you will be responsible for managing complex member issues, including critical complaints, with a focus on active listening and empathy. Your expertise in navigating challenging situations through thorough research and collaboration will play a crucial role in successfully resolving intricate cases and enhancing customer satisfaction. Your main responsibilities will include addressing and resolving escalated customer issues effectively and professionally to ensure a satisfactory outcome. You will be expected to maintain a closure rate of 24 hours or quicker for escalated cases, prioritizing efficiency and customer satisfaction. Additionally, conducting timely follow-ups with operations (OPS) to ensure continued support and resolution of customer inquiries will be essential. As a Customer Service Escalation Specialist, you will also be required to detect patterns in escalated issues and identify process inefficiencies, proposing enhancements for improvement. Responding to direct inquiries from high-class members, including business partners and influencers, and providing exceptional service will be part of your role. It is important to note that you should be available to provide weekend coverage as required to ensure consistent support for customer escalations. Utilizing a minimum of 1 year of experience within an organization to demonstrate comprehensive product knowledge and expertise will be expected from you. You should showcase a deep commitment to customer satisfaction through excellent communication skills, conflict resolution abilities, and strong problem-solving capabilities.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
You will act as the primary liaison between finance/tax stakeholders and technical teams for NetSuite and OneSource. Your responsibilities will include analyzing business processes to identify system enhancements or automation opportunities. You will support tax configuration and validation in OneSource, including indirect tax rules, jurisdictions, and rates. Additionally, you will assist in system testing (UAT), troubleshooting, and issue resolution for tax calculations and ERP processes. Collaboration on tax determination logic and accurate transaction tax posting in NetSuite will be a key part of your role. You are expected to effectively communicate business requirements to technical organizations and vice versa. Regular communication regarding project status with all affected areas and providing support to the Finance organization, especially during month end and quarter end, is essential. To qualify for this position, you must have a Bachelor's degree or equivalent in Finance, Accounting, or Info Systems discipline. You should have 3+ years of experience with NetSuite ERP (Finance/Procurement/Order-to-Cash) and 2+ years of experience working with OneSource (Indirect Tax preferred). An understanding of tax configuration, compliance processes, and ERP integrations is required. Strong analytical, problem-solving, and communication skills are necessary, along with experience in data mapping, system integrations, and process documentation. Experience with SuiteTax or SuiteTax API in NetSuite is preferred, and familiarity with Coupa or other procurement tools is a plus. Experience with system implementation or upgrades will be beneficial. Being an effective communicator who excels in a collaborative team setting is crucial. Excellent communication skills, both verbal and written, along with problem-solving, conflict resolution, active listening, time management, and interpersonal skills are essential for this role.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
The Customer Service Representative (US Process) plays a vital role in enhancing the customer experience for our company. You will serve as the primary point of contact for customers, ensuring that their needs and inquiries are addressed promptly and effectively. In an ever-evolving marketplace, the significance of excellent customer service cannot be underestimated; it is essential for maintaining customer loyalty and satisfaction. Your role demands a blend of effective communication, problem-solving skills, and a positive attitude to handle various customer situations. You must be knowledgeable about our products and services to provide accurate information and support. Furthermore, this position is crucial for gathering customer feedback to help improve our operations and products. Overall, as a Customer Service Representative, you are a key player in building strong customer relationships, ultimately contributing to the growth and success of the organization. The role involves responding to customer inquiries in a timely manner via phone, email, or chat, providing accurate information regarding products and services, assisting customers with order placements, status updates, and cancellations, handling complaints and resolving issues effectively while maintaining a positive demeanor, maintaining customer accounts and ensuring accurate data entry, educating customers about product features, promotions, and policies, following up with customers to ensure satisfaction and complete resolution of issues, documenting all interactions in the customer service management system, working collaboratively with team members to improve service delivery, contributing to process improvements to enhance customer experience, assisting in training new customer service representatives, staying updated on product knowledge and industry trends, maintaining confidentiality of customer information, participating in team meetings and training sessions, and meeting performance metrics and targets as defined by the management. Required qualifications for this role include a high school diploma or equivalent (further education is a plus), proven experience in customer service or a related field, strong verbal and written communication skills, ability to handle difficult customer situations with patience and professionalism, familiarity with customer service software and tools, excellent problem-solving abilities, ability to multitask and manage time effectively, strong attention to detail, willingness to work flexible hours, including weekends and holidays, a positive attitude and a passion for helping customers, basic technical proficiency in computers and software, knowledge of CRM systems is an advantage, prior experience in a call center environment is preferred, ability to work in a fast-paced environment and adapt to changes, demonstrated ability to work independently as well as part of a team, and strong organizational skills. Skills required for this role include customer service, time management, data entry, technical proficiency, CRM systems, communication skills, multitasking, attention to detail, adaptability, problem-solving, active listening, team collaboration.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
vadodara, gujarat
On-site
As an AI commerce agent at Swirl, you will play a key role in combining videos, search, chat, reviews, and recommendations to create an interactive experience for customers. Your primary responsibility will be to help customers discover products faster and drive higher sales lift. Trusted by renowned global brands like VIVO, LG, Puma, and more, Swirl has a proven track record of delivering exceptional results, including a sales lift of +34% and a 13x average ROI. Your tasks will include identifying and researching potential customers who could benefit from our products or services. You will initiate contact with prospects through various channels such as cold calling, email, social media, and networking. Nurturing leads and engaging with prospects to build relationships, answer questions, and provide information about Swirl and its offerings will be essential parts of your role. Once leads are qualified, you will pass them on to sales representatives or account managers for further follow-up and deal closure. In addition to lead generation activities, you will be responsible for tracking your activities and results, providing valuable insights into lead generation efforts and sales pipeline performance. Staying up to date with industry trends and best practices, being coachable, and remaining open to feedback are also crucial aspects of this role. The ideal candidate should possess strong communication skills to effectively engage with prospects, both verbally and in writing. Active listening skills will be required to understand prospects" needs and concerns, while persuasion and influence abilities will help you encourage prospects to learn more about Swirl's offerings. Problem-solving skills, time management abilities, resilience in the face of setbacks, and proficiency in data analysis are also key qualities that will contribute to your success in this role.,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
At PwC, we focus on providing advice and guidance to clients on tax planning, compliance, and strategy. Our tax services team helps businesses navigate complex tax regulations and optimize their tax positions. In transfer pricing at PwC, you will provide guidance and support to clients on transfer pricing matters. Your role will involve helping businesses establish and maintain appropriate pricing for transactions between related entities, ensuring compliance with tax regulations and minimizing the risk of disputes. Driven by curiosity, you are a reliable and contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Key skills, knowledge, and experiences required for this role include: - Applying a learning mindset and taking ownership for your own development - Appreciating diverse perspectives, needs, and feelings of others - Adopting habits to sustain high performance and develop your potential - Actively listening, asking questions to check understanding, and clearly expressing ideas - Seeking, reflecting, acting on, and giving feedback - Gathering information from a range of sources to analyze facts and discern patterns - Committing to understanding how the business works and building commercial awareness - Learning and applying professional and technical standards, upholding the Firm's code of conduct and independence requirements In this role at PwC Acceleration Centers (ACs), you will actively support various services, from Advisory to Assurance, Tax, and Business Services. You will engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. Dynamic and digitally enabled training is designed to grow your technical and professional skills. As part of the Tax Services - Transfer Pricing team, you will engage in tasks that enhance your understanding of transfer pricing concepts and international taxation principles. As an Associate, you can focus on learning and contributing to client engagement and projects, developing your skills and knowledge to deliver quality work. This role offers the chance to collaborate with global teams, engage in research, and participate in project tasks while building your personal brand and expanding your technical knowledge. Responsibilities: - Engaging in tasks to enhance understanding of transfer pricing and international taxation - Contributing to client engagement and project delivery - Collaborating with global teams to achieve project goals - Participating in research and analysis to support project tasks - Developing skills and knowledge to maintain quality work - Building personal brand by expanding technical proficiency - Adapting to complex situations and embracing learning opportunities - Upholding professional and technical standards in every task Requirements: - Bachelor's Degree - 1 year of experience - Oral and written proficiency in English required Preferred Qualifications: - Understanding of transfer pricing and international taxation - Experience in transfer pricing documentation processes - Conducting benchmarking studies for EMEA, APAC, North America - Intangible benchmarking and financial transaction studies - Utilizing TP databases like TP Catalyst, Compustat - Collaborating with global teams effectively - Managing engagement-related activities and client communication - Identifying opportunities and risks for clients,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
Are you energized by being the first spark in a life-changing journey Do you excel at spotting potential, igniting ambition, and expertly connecting dreams with the perfect guide Is your drive fueled by transforming curious inquiries into confident first steps toward global education If this feels like your calling, seize this pivotal opportunity as a Study Abroad Facilitator at Nbyula! We seek intuitive connectors who thrive at the starting line. Your mission To be the compelling first voice for aspiring global students - qualifying their intent, assessing their potential, and masterfully pairing them with the ideal Study Abroad Coach. If you're driven by the art of initial engagement, possess polished persuasion skills, and take pride in architecting powerful first connections, Nbyula is your stage. Mission: Become the pivotal first connection between dreams of global education and their realization. As the gateway to Nbyula's transformative journey, you'll ignite curiosity, uncover potential, and expertly match aspiring students with their ideal Study Abroad Coach. Your skill in identifying sparks of ambition fuels our mission to shape futures. Core Responsibilities: Lead Ignition & Qualification: Be the welcoming voice and digital first point of contact for prospective students. Rapidly assess lead intent, academic potential, and readiness through insightful conversations. Identify high-potential prospects using strategic questioning and active listening, ensuring only the most aligned leads advance to coaches. Persuasive Pathway Creation: Masterfully articulate Nbyula's value in opening global doors, compelling leads to commit to exploratory sessions with senior coaches. Turn ambiguity into action, convert tentative inquiries into booked consultations with confidence and finesse. Matchmaking Excellence: Analyze lead profiles (goals, background, preferences) to pair them with the best-fit Study Abroad Coach. Curate briefs that equip coaches for personalized, impactful first sessions. Ecosystem Collaboration: Sync seamlessly with senior coaches and sales teams, sharing lead insights to refine strategies. Track and report lead quality trends to optimize engagement approaches. Journey Ambassador: Embody Nbyula's ethos in every interaction - polished, empathetic, and future-focused. Maintain meticulous lead records and nurture early-stage prospects through tailored follow-ups. Who you are: Your Curiosity is Magnetic: You ask the right questions intuitively, uncovering dreams and hesitations in equal measure. Conversations are your discovery playground. Communication is Your Compass: You navigate chats with clarity and warmth, transforming complex journeys into exciting, understandable next steps. Persuasion feels natural, not pushy. Resilience is Your Rhythm: Rejections are pauses in the symphony. You bounce back with infectious energy, turning "maybes" into "let's talk." Adaptable & Tech-Savvy: You thrive in flux, embracing new tools (CRMs, analytics) to streamline your craft. Change is your canvas for more intelligent workflows. Collaborative Catalyst: You amplify team success. Sharing insights, supporting peers, and celebrating collective wins is in your DNA. Advantageous Edge: Familiarity with lead management systems or sales tech is a welcome bonus, not a barrier. Perks: Compensation that rewards your mastery, supplemented with performance-driven incentives. A wholesome package of training and developmental avenues that constantly enrich your skill set. An ecosystem fostering innovation, where every voice harmonizes into the choir of progress. A chance to script your chapter in Nbyula's success saga celebrated with fervor. About Us: Nbyula is a German technology brand headquartered in Berlin with a Research & Development Center in Bengaluru, Karnataka, operational since 2014. Nbyula believes in creating an open world, where opportunities and talent are not hindered by borders or bureaucracies. Nbyula is materializing this by leveraging the bleeding edge of technologies like cloud, distributed computing, crowdsourcing, automation, gamification, and many more. The North Star is to create a horizontal marketplace encompassing people, content, products & services for international work and studies, to enable, train, and empower "Skillizens without Borders"". To know more about us, please visit [Nbyula's About Us Page](https://nbyula.com/about-us). Find your future at Nbyula! For any queries about this position or how to apply, feel free to write to people@nbyula.com. Terraformers - The term "Terraformers" refers to and is a sci-fi reference for planetary engineers - crafting entire terrains, hydrospheres, lithospheres, and atmospheres, to make the planet habitable for life forms. In Nbyula terms, this is analogous to discovering, shaping, and settling new worlds for Skillizens without Borders.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Product Executive/Product Manager in the Anti-hypertensive and Nutraceutical segment based in Mumbai (Kandivli), with a minimum of 2 years of experience in Brand Management, your role will primarily focus on brand management and identifying new avenues to develop the brand portfolio. Your key responsibilities will include designing product strategies, ensuring their timely execution, proposing new launches to strengthen the portfolio, coordinating with the sales team for strategy implementation, conducting market research to specify market requirements for current and future products, and planning and designing promotional materials/tools to support sales/marketing objectives with cost-effectiveness. Additionally, you will be responsible for training, motivating, and guiding the field force for continuous brand growth, identifying new products for launch, and creating entry barriers for competition through product and packaging innovation. In terms of functional knowledge and skills, you are expected to have a strong understanding of product knowledge, market dynamics, competitive behavior, data analysis, and being goal-oriented. Specialized skills required for this role include managing brand expenses, strategizing for better performance, implementing ROI strategies, staying aware of competitors and market trends, and actively listening. Key competencies for success in this role include excellent communication skills, the ability to collaborate effectively with a diverse group of people, inspiring others, managing multiple projects, being energetic and passionate about the work/product, possessing good presentation skills, working well under pressure, being organized and methodical, and having a deadline-driven and creative approach. If you meet the qualifications and believe you are the right fit for this position, please send your resume to neha.jaybhaye@ipca.com.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
tamil nadu
On-site
You will be responsible for managing inbound and outbound phone calls, email requests, and chats in a friendly and helpful manner as a highly skilled customer service representative. The ideal candidate should be a quick learner with the ability to think on their feet and resolve issues promptly, maintaining a customer-first approach. Your role will involve serving as the voice and face of the company, reinforcing our reputation for exceptional customer service. You will need to have excellent communication and interpersonal skills to provide support, answer questions, and resolve issues efficiently. Key Responsibilities: - Manage all customer-related calls, emails, and chats with knowledge and efficiency. - Identify and address customer needs with the aim of complete satisfaction. - Follow company communication guidelines and procedures with minimal supervision. - Recommend process improvements for enhanced company efficiency. - Review and analyze all customer queries, taking appropriate actions. - Select suitable responses to customer issues and work swiftly to resolve them. - Refer advanced cases to management for resolution, providing necessary background information. Required Skills/Abilities: - Previous experience in a corporate environment. - Strong communication skills, including active listening and clear articulation. - Problem-solving abilities and conflict resolution skills. - Multitasking, time management, and prioritization skills. - Capacity to work both independently and as part of a team. - Dedication to ensuring customer satisfaction. - Basic knowledge of computer software and office systems. - Ability to thrive in a fast-paced environment, multitasking while focusing on customer needs. If you are looking to join a team where your communication skills and problem-solving abilities will be valued, this role as a Customer Service Representative could be the perfect fit for you.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Medical Science Liaison (MSL) at Novartis, you will take on a pivotal role in leading scientific engagement with Medical Experts. Your responsibilities will include implementing clinical and educational strategies, as well as responding to unsolicited medical inquiries. Based in Mumbai, you will collaborate with a wide range of external stakeholders to co-create value, address patient needs, and positively impact the practice of medicine for enhanced patient access and outcomes. Your primary focus will be on leveraging relevant evidence during scientific engagements, identifying impactful insights, and contributing to various strategic plans such as the Integrated Product Strategy (IPS), Integrated Evidence Generation Plans, and launch excellence roadmap. Additionally, you will work towards enhancing healthcare partnerships, disease area strategies, and supporting Novartis in strengthening healthcare systems to improve patient access and outcomes. In this role, you will act as a strategic scientific partner and collaborate with cross-functional colleagues including Value/Market Access, HEOR, and clinical research teams. Your key responsibilities will involve gathering and leveraging insights to contribute effectively to patient journey mapping, evidence generation plans, and medical strategies. You will also be responsible for identifying data gaps, data generation opportunities, and unmet needs to drive improved patient outcomes. Furthermore, you will play a crucial role in engaging with external stakeholders aligned with the medical strategy. Your ability to create personalized engagement strategies, utilize multiple channels effectively, and communicate the right evidence to stakeholders at the right time will be essential. By expanding engagement beyond Healthcare Professionals and supporting innovative partnership models, you will contribute to transforming clinical practice and driving positive change in patient care. As a desirable requirement, you should hold a Pharmacist, Masters, or other post-graduate degree in health/life sciences, with a doctoral degree being preferred. Your ability to build and maintain collaborative relationships, along with working knowledge of the Healthcare System and research procedures, will be critical. Previous experience in a medical function, strong communication skills, and a growth mindset are also desired qualities for this role. Novartis is dedicated to reimagining medicine to enhance and extend people's lives. By joining our team, you will be part of a mission to become the most valued and trusted medicines company globally. Collaborate, support, and inspire each other to achieve breakthroughs that positively impact patients" lives. If you require any reasonable accommodation during the recruitment process due to a medical condition or disability, please reach out to us at [email protected] Novartis is committed to fostering an inclusive work environment that reflects the diversity of the patients and communities we serve.,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
kota, rajasthan
On-site
You should have good management skills, effective communication abilities, delegation skills, conflict resolution expertise, leadership qualities, problem-solving capabilities, time management skills, empathy, active listening skills, mentoring abilities, and planning skills. This is a full-time position requiring a Bachelor's degree as the preferred education qualification. The ideal candidate should have a total work experience of 1 year, with 1 year of experience in management, being preferred. Proficiency in Hindi is preferred for this role. The work location for this position is in person.,
Posted 2 days ago
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