275 Active Listening Jobs

The Event Manager will be responsible for the planning and execution of official government events, ceremonies, conferences, public outreach programs, and exhibitions. This role requires strong organizational skills, adherence to government protocols

As a Telesales Representative at INDIANINCORP in Ahmedabad, you will play a crucial role in engaging with customers over the telephone to promote and sell products and services. Your responsibilities will include providing exceptional customer service, ensuring customer satisfaction, resolving inquiries, and achieving sales targets. Your role will also involve maintaining accurate records of interactions, participating in training sessions for skill development, and contributing to sales and customer service training sessions. To excel in this role, you should possess excellent communication and customer service skills, a knack for resolving customer inquiries, and a strong sales acumen to achieve targets. Your ability to actively listen, work in a fast-paced environment, and engage customers effectively will be key to your success. Previous experience in telesales or a contact center role will be advantageous, and a high school diploma or equivalent is required, while a degree in Business or a related field will be a plus. Join our dynamic team at INDIANINCORP, where adaptability, forward-thinking, and a commitment to continuous learning are valued. Be part of an organization that prioritizes employee growth and celebrates the unique contributions of each team member. If you are looking for a challenging and rewarding opportunity in telesales, apply now to join our team in Ahmedabad and contribute to our success in providing top-notch contact center management services.,

We are seeking a dedicated individual to join us as an Associate Talent Partner at our award-winning design agency. Our company boasts a distinct and well-defined culture, and we are looking for someone who can contribute strongly to our team. The primary focus of this role will be to provide support in end-to-end Talent Acquisition, with an additional 10% of your time dedicated to other operational aspects. In this role, your responsibilities will include: - Sourcing relevant candidates to build a talent pipeline for the designated positions. - Conducting thorough screenings of candidates to ensure they are a proper fit in terms of requirements and our company culture at SimplePlan. - Ensuring candidates complete aptitude tests, assignments, and scheduled interviews within the agreed-upon timeframe. - Handling both creative and tech roles simultaneously. - Guiding and supporting candidates throughout the hiring process. - Auditing candidate documents to verify alignment with the information provided. - Conducting reference checks as part of the recruitment process. The stipend for this position starts at INR 15000 and can increase up to INR 25000 within 6 months. To excel in this role, you must possess the following qualities: - Effective communication skills - Ability to multitask - Proficiency in active listening Desired qualities that will set you apart: - A proactive and go-getter attitude - Aspirations for continuous personal growth - Interest in enhancing interpersonal skills - Understanding of organizational psychology This role may not be suitable for individuals who: - Lack enthusiasm for successfully closing open positions - Feel uncomfortable reaching out to candidates via phone - Tend to rely on instructions rather than taking initiative - Show disinterest in organizational psychology and human behavior - Prefer to stay silent rather than actively participate in meetings Additional details about the position: - Office location: Kailash Colony, South Delhi - Work from office - Timings: 10:00 AM to 7:00 PM - Consider that joining a startup requires patience and adaptability to a fast-paced environment, as most exits occur within the first 3 months due to difficulties in adjusting to the dynamic nature of the work culture.,

As a potential candidate for this role, you should hold a degree as it is mandatory for this position. Your communication skills in both English and Hindi will play a crucial role in effectively interacting with stakeholders. Additionally, active listening will be a key attribute to understand the needs and concerns of others. Your problem-solving skills will be put to the test in this role, requiring you to think critically and find solutions efficiently. A good level of technological proficiency will also be necessary to navigate the tools and systems used in the workplace effectively. This position offers a 5-day work week with 2 days of rotational week-offs, providing a balance between work and personal time. If you are looking for a role that values your skills and offers a conducive work environment, this opportunity may be the right fit for you.,

As an Admissions Counselor, you will be responsible for assisting students in their journey of preparing for, selecting, and successfully enrolling in suitable courses. Your role will involve highlighting the benefits of various courses to attract students and encourage them to enroll. Staying up-to-date with admission processes and requirements will be crucial to effectively guide students through the process. Your day-to-day tasks will include conducting interviews, reviewing application materials, and providing valuable insights during the admissions decision-making process. It is essential to maintain accurate and current knowledge of educational legislation, trends, developments, and resources to best support the students. To excel in this role, you must possess excellent active listening, verbal and written communication, and interpersonal skills. Strong planning and the ability to understand people's needs are essential. The capacity to multitask and stay organized will be beneficial in managing various aspects of the admissions process efficiently. Your willingness to guide others and provide ongoing support as they make important decisions will be key to your success. This is a full-time position that offers the benefit of cell phone reimbursement. The schedule for this role is during the day shift. Join us in this rewarding opportunity to make a positive impact on students" educational journeys.,

As a Security Managed Services Engineer (L2) at NTT DATA, your primary responsibility is to provide a managed service to clients, ensuring the operational efficiency of their Security Infrastructures and systems. By proactively monitoring, investigating, and resolving technical incidents and problems, you play a crucial role in restoring service to clients while adhering to service level agreements (SLA). Your focus will be on second-line support for incidents and requests of medium complexity, contributing to project work when necessary. Your key roles and responsibilities include proactively monitoring work queues, resolving incidents/requests within agreed SLAs, updating tickets with resolution tasks, identifying and analyzing issues, providing second-level support, communicating with teams and clients, executing changes with risk identification and mitigation plans, following shift handover processes, escalating tickets when necessary, working with automation teams for task optimization, and collaborating with various resolver groups. Moreover, you will lead initial client escalations, contribute to change management processes, execute approved maintenance activities, audit incident and request tickets for quality, produce trend analysis reports for automation, and contribute to disaster recovery functions and tests as required. In terms of knowledge, skills, and attributes, you should possess effective communication skills across different cultures, excellent planning abilities, a positive outlook, resilience in high-pressure environments, client-centric approach, active listening skills, adaptability, and a commitment to meeting clients" requirements. Academically, you are expected to hold a Bachelor's degree in IT/Computing or equivalent, along with relevant certifications in the supported services. Certifications such as CCNA (mandatory), CCNP in Security, or PCNSE are advantageous. The ideal candidate will have a moderate level of experience in managed services handling Security Infrastructure, familiarity with ticketing tools like Service Now, working knowledge of ITIL processes, and experience collaborating with vendors and third parties. This is an on-site working role at NTT DATA, a trusted global innovator of business and technology services. With a commitment to helping clients innovate, optimize, and transform for long-term success, NTT DATA invests significantly in research and development to facilitate organizations" transition into the digital future. As an Equal Opportunity Employer, NTT DATA offers a diverse and inclusive workplace environment where employees can thrive and make a meaningful impact.,

You will be joining Al Fahad Tour and Travel as a Customer Service professional in a full-time position located in Thane or Delhi. This opportunity is ideal for freshers with 0-1 years of experience who are eager to kickstart their career in customer service specifically within the travel industry. Your main responsibilities will involve communication, active listening, and providing excellent service to our customers. Key Qualifications and Skills: - Active listening: Essential for accurately understanding and addressing customer needs. - Strong problem-solving skills: Ability to swiftly tackle customer challenges and find effective solutions. - Empathy: Connecting with customers to deliver personalized service experiences. - Patience: Handling customer inquiries and complaints in a calm and professional manner. - Adaptability: Managing various tasks and meeting changing customer requirements. - Conflict resolution: Mediating and resolving disputes efficiently. - Efficient time management: Prioritizing tasks and meeting deadlines effectively. Responsibilities: - Respond to customer inquiries promptly via phone, email, and chat. - Provide information on travel packages, itineraries, and services offered. - Assist customers in booking travel arrangements and resolving booking issues. - Address customer complaints with empathy and escalate complex issues when necessary. - Maintain accurate records of customer interactions and transactions. - Collaborate with team members to enhance service delivery processes. - Stay updated on company offerings and industry trends to better assist customers. - Provide feedback to management regarding customer needs and potential improvements.,

Are you a curious, motivated, and forward-thinking individual At FIS, you will have the opportunity to tackle some of the most challenging and relevant issues in financial services and technology. Our team values empowerment, openness, collaboration, entrepreneurship, passion, and most importantly, fun. About the team: The Transfer Agency division at FIS is responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. We provide services to clients through various channels such as Transaction processing, Chat, etc. Customer support includes tasks like Accounts set up, Shareholder data maintenance, and overall record-keeping. What you will be doing: - Verifying and inputting customer requests accurately - Performing quality control activities - Producing template email or written correspondence to customers - Adhering to policies, procedures, and operational metrics/standards - Ensuring compliance with fund/company policies and regulatory controls - Identifying opportunities to improve business processes - Guiding and mentoring peers on less complex processes - Providing excellent customer service and communication skills - Demonstrating effective people skills and adaptability - Working independently and collaboratively in a team environment What you bring: - 1 to 3 years of experience in Mutual fund and transfer agency processes - Willingness to work night shifts (8:30 PM to 6:30 AM, 5 days a week) - Hybrid work model (3 days in a week) - Excellent communication and interpersonal skills - Knowledge of Customer Services and a Global mindset (Desirable) What we offer you: A career at FIS is more than just a job. It's an opportunity to shape the future of fintech. We offer: - A voice in the future of fintech - Continuous learning and development opportunities - Collaborative work environment - Opportunities for giving back - Competitive salary and benefits Privacy Statement: FIS is committed to protecting the privacy and security of all personal information processed to provide services. For detailed information on how FIS protects personal information online, refer to the Online Privacy Notice. Sourcing Model: Recruitment at FIS primarily operates on a direct sourcing model. FIS does not accept resumes from recruitment agencies that are not on the preferred supplier list. We are not responsible for any fees related to resumes submitted through unauthorized channels.,

Clean Harbors Inc. is a leading company in the environmental, energy, and industrial services sector, with a strong presence in North America. With a workforce of 18,000 employees and over 450 service locations across the U.S., Canada, and Mexico, Clean Harbors is dedicated to addressing environmental challenges and providing top-notch services to its vast customer base. The company has played a crucial role in responding to major emergency events, such as the BP Oil Spill, anthrax attacks, avian flu outbreak, and natural disasters like hurricanes and oil pipeline breaks. Clean Harbors India serves as the Global Capability Center, supporting the parent company with innovative IT solutions and shared services in functions like Finance, HR, Procurement, IT, and Operations. As a Sales Trainer - Inbound and Outbound Sales, you will be responsible for enhancing the performance of our sales teams in Pune and Bengaluru. The ideal candidate should have a deep understanding of sales techniques, exceptional soft skills, and the ability to deliver impactful training programs that drive sales excellence and agent growth. Your role will involve developing and implementing training curricula, conducting workshops, and providing ongoing coaching to improve phone-based sales interactions. Your primary responsibilities will include designing and delivering comprehensive training programs for sales agents, focusing on effective sales techniques, objection handling, closing strategies, and customer relationship management. You will create engaging training materials, conduct regular training sessions, and analyze performance metrics to tailor training approaches accordingly. Collaboration with sales managers and team leaders is essential to align training objectives with business goals and support new hire onboarding processes. To qualify for this role, you should have a Bachelor's degree in business, Marketing, Communications, or a related field, along with proven experience in sales training and certification in sales training. Strong interpersonal and communication skills, proficiency in sales-related technologies, and a passion for sales excellence are key attributes we are looking for. If you are enthusiastic, results-driven, and thrive in a fast-paced environment, we invite you to join our team at Clean Harbors and contribute to our vision of being the premier provider of environmental and industrial services.,

As a Counselling Psychologist at Faith Hospital in Chandigarh, you will be part of a dedicated mental health care team committed to providing comprehensive care to individuals facing mental health challenges. Your role will involve offering personalized treatment plans and support to promote emotional well-being and recovery. You will be responsible for conducting clinical assessments and diagnoses to understand the psychological needs of individuals. Through evidence-based therapeutic interventions, you will provide counselling and therapy to help patients manage their mental health challenges and enhance their quality of life. Collaboration with a multidisciplinary team will be crucial in ensuring holistic care for patients. Additionally, you will engage in patient support, education, and advocacy to create a supportive environment for individuals dealing with emotional and mental health issues. To qualify for this role, you should hold a Masters degree in Counselling Psychology, Clinical Psychology, or a related field from an accredited institution. With 3-4 years of experience as a counselling psychologist, preferably in a clinical or hospital setting, you should be registered with relevant state or national licensing boards/councils for psychology. A strong foundation in psychological theories and therapeutic interventions, along with excellent interpersonal, communication, and active listening skills, will be essential for success in this position. If you are a compassionate and experienced counselling psychologist looking to make a difference in the lives of individuals facing mental health challenges, we encourage you to share your resume with us at Recruiter@mfbs.care or contact us at 6283409542. This is a full-time onsite position, requiring your presence in person at the Chandigarh Faith Hospital. Your total work experience of 3 years is preferred for this role.,

As a key member of the team, you will be responsible for supporting the implementation and maintenance of the employee listening strategy. Collaboration with cross-functional teams and vendor partners will be a crucial aspect of this role, as you work together to plan, organize, and successfully execute People Listening programs. By utilizing both active and passive listening tools, you will ensure that the insights gathered from colleagues are leveraged for future business decisions. Your primary responsibilities will include supporting the implementation and scaling of new product features through tools like Glint and other People Listening products. Building strong relationships with vendors to drive process improvements in People Listening, supporting communications at all levels, sharing standard processes, and expanding on local initiatives will also be part of your role. Additionally, you will work on training and up-skilling efforts, partner with various teams for change requests, and ensure the successful delivery of key activities. Collaboration with HR partners and teams to develop insights and intelligence in support of key internal conversations and actions will be essential. You will also contribute to projects across People Insights and the wider People Function to support Group and Divisional Strategic Objectives. Working at LSEG, a leading global financial markets infrastructure and data provider, means being part of a diverse and dynamic organization spread across 65 countries. Embracing our values of Integrity, Partnership, Excellence, and Change, you will have the opportunity to bring your true self to work and contribute to a collaborative and creative culture. We are committed to sustainability and aim to drive sustainable economic growth by supporting the transition to net zero and creating inclusive economic opportunities. In addition to a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives, you will have the chance to be part of an organization that values individuality and encourages new ideas. Your role will play a critical part in re-engineering the financial ecosystem to support sustainable economic growth and empower economies worldwide.,

As a Process Executive at Infosys BPM Ltd., you will be responsible for data processing in Bangalore. We are looking for individuals who are commerce graduates from the 2021 to 2024 batch, with a willingness to work night shifts and immediate joining availability. Your main role will involve handling data processes efficiently. You should possess excellent communication skills, problem-solving abilities, and the capacity to independently resolve issues. Strong verbal and written communication skills, active listening, and the ability to quickly grasp process knowledge are essential for this role. Additionally, you should be capable of multitasking, proactive in client interactions, and demonstrate respect towards clients. It is mandatory to have good time management skills to ensure that client interactions are valuable. Candidates must be comfortable working in the office during night shifts. An important requirement is to possess a working cellphone with microphone and camera access for assessments. Additionally, ensure a minimum upload/download speed of 2 MBPS for assessments conducted through the SHL application. If you meet these qualifications and are ready to take on the responsibilities of a Process Executive, we invite you to attend our Walk-In Drive in Bangalore on 5th April 2025. Please bring two sets of updated CVs, a face mask, and either a PAN Card or Passport for identity proof. Kindly mention the Candidate ID on top of your resume. Looking forward to meeting potential candidates who are eager to join us as immediate joiners and contribute to our team. Regards, Infosys BPM Recruitment Team,

As an HR professional, you will be responsible for various daily tasks related to employee relations, onboarding, engagement, training, development, benefits management, compliance, HR analytics, auditing, SOP creation, process implementation, and improvement. Your key responsibilities will include: - Resolving employee grievances and maintaining a log of daily HR cases to track resolution times for process improvement. - Conducting pre-boarding activities and organizing orientation sessions for new hires. - Developing and implementing employee engagement activities, conducting check-ins, and acting as a mediator in employee disputes. - Assessing training needs for new employees, developing training materials, and evaluating training effectiveness. - Managing employee benefits such as health insurance, leave policies, and retirement plans. - Ensuring compliance with local labor laws and employment regulations in the EMEA region and updating HR policies accordingly. - Collecting and analyzing HR metrics, preparing reports for leadership insights, and using data-driven decision-making to improve HR processes. - Performing regular audits of HR records, identifying trends, and suggesting corrective actions. - Developing SOPs for all HR functions, ensuring regular updates, and training HR staff on adherence to established SOPs. - Identifying gaps in existing HR processes, recommending improvements, and implementing best practices for efficiency. Requirements: - Proficiency in HR Management Systems (HRMS) and HR analytics tools. - Understanding of employment laws and compliance requirements. - Data analysis and reporting skills using Excel or similar tools. - Process documentation and SOP creation expertise. - Proficiency in audit and compliance tracking. - Project management capabilities for process improvement initiatives. - Strong interpersonal and communication skills. - Conflict resolution and negotiation abilities. - Empathy, active listening, and adaptability to changing HR policies and business needs. - Ability to handle confidential and sensitive information with discretion. - Team collaboration, problem-solving, and decision-making capabilities. Benefits: - Provident Fund (PF) - Medical Insurance - Paid leaves In this role, you will play a crucial part in ensuring a positive work environment, fostering employee engagement, and driving HR processes towards efficiency and compliance.,

Description We are seeking a Telesales Executive to join our dynamic team in India. This role is ideal for freshers/entry-level candidates eager to start their career in sales and customer service. The successful candidate will be responsible for making outbound calls to potential customers, promoting our products and services, and achieving sales targets. Responsibilities Conduct outbound calls to prospective customers to promote products and services. Achieve monthly sales targets and objectives set by the management. Maintain accurate records of customer interactions and sales activities in the CRM. Provide excellent customer service by addressing inquiries and resolving issues promptly. Follow up with leads and nurture relationships to convert them into sales. Collaborate with team members to share best practices and improve sales strategies. Skills and Qualifications Excellent verbal communication skills in English and local languages. Strong persuasive and negotiation skills to convert leads into sales. Proficiency in using CRM software and Microsoft Office Suite. Ability to work independently and as part of a team in a fast-paced environment. Good organizational skills and attention to detail. Strong problem-solving abilities and customer-oriented mindset.

As a Cloud Managed Services Engineer (L3) at NTT DATA, you will be responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incidents and problems. Your primary objective will be to ensure zero missed service level agreement (SLA) conditions and manage tickets of high complexity, conducting advanced tasks and providing resolutions to a diverse range of complex problems. Your role will involve considerable judgment, independent analysis within defined policies and practices, and applying analytical thinking and deep technical expertise in achieving client outcomes. Additionally, you will play a key role in coaching and mentoring junior team members across functions and may contribute to/support project work as needed. Key Responsibilities: - Ensure that the assigned infrastructure at the client site is configured, installed, tested, and operational. - Perform necessary checks, apply monitoring tools, and respond to alerts. - Identify problems and errors before or when they occur, and log all incidents in a timely manner with the required level of detail. - Assist in analyzing, assigning, and escalating support calls. - Investigate third line support calls assigned, identify the root cause of incidents and problems, and report and escalate issues to 3rd party vendors if necessary. - Provide onsite technical support and field engineering services to clients. - Conduct a monthly random review of incidents and service requests, analyze and recommend improvements in quality. - Provide continuous feedback to clients and affected parties, update all systems and/or portals as prescribed by the company. - Proactively identify opportunities for work optimization, including automation of work. - Manage and implement projects within the technology domain, delivering effectively and promptly per client agreed-upon requirements and timelines. - Work on implementing and delivering Disaster Recovery functions and tests. - Perform any other related tasks as required. Knowledge and Attributes: - Ability to communicate and work across different cultures and social groups. - Ability to plan activities and projects well in advance, taking into account possible changing circumstances. - Maintain a positive outlook at work and work well in a pressurized environment. - Ability to work hard and put in longer hours when necessary. - Apply active listening techniques and adapt to changing circumstances. - Place clients at the forefront of all interactions, understand their requirements, and create a positive client experience throughout the total client journey. Academic Qualifications and Certifications: - Bachelor's degree or equivalent qualification in Information Technology/Computing. - Relevant certifications such as VMware Certified Professional, VMware Certified Specialist, Microsoft Certified, AWS Certified, Veeam Certified Engineer, Rubrik Certified Systems Administrator, Zerto, Google Cloud Platform, Oracle Cloud Infrastructure, etc. - Certifications relevant to the services provided carry additional weightage on a candidate's qualification for the role. Required Experience: - Seasoned work experience in Engineering function within a medium to large ICT organization. - Seasoned experience of Managed Services. - Excellent working knowledge of ITIL processes. - Seasoned experience working with vendors and/or 3rd parties. - Seasoned experience managing platforms including Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration. Workplace type: On-site Working NTT DATA is an Equal Opportunity Employer where your career growth and development are encouraged within our global team. Join us in pushing the boundaries of what is possible and making a difference for our clients and society.,

Join our team at JPMorganChase as a Fund Services Associate I and play a crucial role in our dynamic and collaborative environment. You will have the opportunity to work closely with operations, financial controllers, and external partners to ensure smooth fund servicing operations and drive process improvements. Your dedication and skills will be valued as you contribute to the efficiency and resilience of our operational platform. As a Fund Servicing Associate I at JPMorganChase, your responsibilities will include executing routine transactions related to fund servicing, collaborating with various teams to streamline processes, and proposing and implementing improvements to enhance operational efficiency. Your expertise in fund servicing operations, particularly in fund accounting and administration, will be essential as you perform diverse activities requiring analysis and judgement. Your advanced emotional intelligence skills will be key in building trusting relationships with peers, managers, and stakeholders, fostering a collaborative environment that values innovation and teamwork. Your proactive approach to continuous improvement will drive you to suggest and implement enhancements to current working methods, further strengthening our operating platform. Key Responsibilities: - Execute routine transactions related to fund servicing with a focus on accuracy and compliance. - Collaborate with cross-functional teams to streamline processes and enhance efficiency in fund servicing operations. - Utilize emotional intelligence skills to build trusting relationships with colleagues and stakeholders, fostering a collaborative work environment. - Propose and implement improvements to current working methods to enhance operational efficiency and resilience. Required Qualifications and Skills: - Demonstrated expertise in fund servicing operations, with a minimum of three years of experience in fund accounting and administration. - Advanced emotional intelligence skills with a proven track record of fostering collaboration and trust in a professional setting. - Experience in proposing and implementing process improvements to enhance operational efficiency and resilience. - Proven ability to actively listen and use questioning techniques to effectively address client needs.,

At PwC, the focus is on maintaining regulatory compliance and managing risks for clients, providing advice and solutions to help organizations navigate complex regulatory landscapes and enhance their internal controls effectively. As a part of the governance, risk, controls, and compliance team at PwC, you will play a key role in confirming regulatory compliance and managing risks for clients. Your responsibilities will include providing advice and solutions to help organizations navigate regulatory complexities and improve their internal controls to mitigate risks effectively. Driven by curiosity, you are a reliable and contributing member of the team. In this fast-paced environment, you are expected to adapt to working with a diverse range of clients and team members, each presenting unique challenges and opportunities for growth. Taking ownership and consistently delivering high-quality work that adds value to clients and contributes to the success of the team are essential aspects of this role. Your journey at the Firm will help you build a strong personal brand, opening doors to more opportunities for professional growth and development. The skills and experiences required to excel in this role include: - Applying a learning mindset and taking ownership of your own development. - Valuing diverse perspectives, needs, and feelings of others. - Maintaining habits that sustain high performance and foster personal growth. - Actively listening, asking questions for clarity, and effectively expressing ideas. - Seeking, reflecting on, acting upon, and providing feedback. - Gathering information from various sources, analyzing facts, and identifying patterns. - Committing to understanding the business operations and developing commercial awareness. - Learning and applying professional and technical standards while upholding the Firm's code of conduct and independence requirements. As a part of the Risk and Compliance team at PwC Acceleration Centers (ACs), you will be involved in critical risk management and compliance processes, leveraging technology to enhance workflow effectiveness. In the role of an Associate, your responsibilities will include creating detailed control documentation, collaborating with stakeholders, identifying improvement actions, recommending enhancements to workflow efficiency, supporting audit processes, and ensuring compliance with regulatory requirements. Key Responsibilities: - Engage in risk management and compliance processes. - Develop comprehensive control documentation for audit support. - Collaborate with stakeholders to identify improvement opportunities. - Proactively recommend enhancements to workflow efficiency. - Assist in maintaining compliance with regulatory requirements. - Participate in team discussions to share insights. - Adapt to changing compliance landscapes and client needs. - Uphold the firm's ethical standards and compliance guidelines. Requirements: - Bachelor's Degree - 2-3 years of relevant experience - Oral and written proficiency in English is mandatory Desired Qualifications: - Bachelor's or Master's Degree in Business Administration - Familiarity with risk management and compliance processes - Proficiency in utilizing technology platforms - Strong communication and interpersonal skills - Analytical and problem-solving abilities - Ability to collaborate effectively in a team and work independently - Experience in supporting audit processes with practical solutions - Proactive identification and mitigation of challenges Shift Time: 7am to 4pm IST,

The Application Support I is an entry-level role within the Global Product Support department at Trintech. In this position, you will collaborate with Accounting and IT professionals from various countries who use Trintech solutions. Your primary responsibility will be to deliver first-tier application support to customers through phone, web, or email interactions, ensuring that their issues are effectively resolved and their expectations are exceeded. Key responsibilities of this role include: - Identifying, troubleshooting, and resolving issues reported by customers. - Collaborating with team members to efficiently address customer concerns and escalating complex issues to subject matter experts when necessary. - Providing exceptional support for at least one Trintech application. - Monitoring and maintaining Key Performance Indicators (KPI) to align with business objectives. - Being available to work a rotating Saturday and regional Holiday shift as required. To qualify for this role, you should have: - A BA/BS in Computer Science, Business Information Systems, Accounting, Finance, or equivalent software support experience. - 0-2 years of customer service experience in a SaaS Software environment is desired. - Strong verbal and written communication skills. - Exceptional deductive reasoning and analytical skills. - Basic/intermediate SQL knowledge and GenAI Prompt Engineering. - Experience with Salesforce or other CRM ticketing systems. - Proficiency in Microsoft Office products. - Proven ability to maintain KPIs at or above group average on a quarterly basis. In addition to technical qualifications, key proficiencies for success in this role include: - Active Listening - Collaboration - Effective Communication - Customer Focus - Continuous Development - Functional Acumen - Time Management - Problem Solving This position offers a flexible work environment at Trintech, allowing for a hybrid work setup that includes both remote and corporate settings. Our inclusive culture, supported by advanced technology, promotes seamless communication and productivity for all team members. Please note that this job description outlines the primary duties and responsibilities of the Application Support I role, but employees may be required to perform additional tasks as instructed by authorized personnel. All duties are essential functions and subject to modification to accommodate individuals with disabilities. The requirements listed serve as minimum qualifications, and this document does not establish an employment contract, except for an at-will relationship.,

As a Field Sales Executive - Refractionist, your primary responsibility will be to present and sell company products and services to both current and potential clients. You will need to thoroughly understand customers" needs and effectively explain and demonstrate products, which may include providing technical descriptions. It is essential to continuously develop and update your knowledge about the company's products as well as those of competitors. To excel in this role, you should possess the following personal attributes and competencies: - Ability to build rapport and establish trusting relationships with clients - Skill in identifying unstated customer needs and providing appropriate solutions - Clear communication and active listening skills - Adaptability to changing environments and willingness to learn - Proactive task ownership, result-orientation, and customer focus - Strong multitasking abilities and effective organization of activities based on priority In terms of job specifications, customer appointments for eye check-ups and sales will be provided by the company. You will undergo a 45-day training program to equip you with the necessary knowledge and skills. The role does not involve cold calling, and you can look forward to a lucrative incentive plan along with a fixed salary. Additionally, this position offers excellent growth opportunities for your career development.,

EnactOn is a company that provides business solutions to the affiliate industry through software development and SaaS services. Currently serving over 40 countries with more than 200 customers, EnactOn places utmost importance on customer satisfaction. The company aims to deliver exceptional customer success experiences by helping customers unlock their potential and set a new standard in customer service within the affiliate software industry. As a Customer Success Executive (CSE) at EnactOn, you will play a crucial role in providing technical support, conducting demos, offering feature training to customers, and ensuring their satisfaction throughout and after the project. Your responsibilities will include creating detailed technical documentation, producing product tour videos for YouTube, recording quick loom videos, managing support tickets on CRM and email platforms, and more. Key Responsibilities: - Establishing sustainable relationships with customers by providing proactive support - Managing customer expectations, encouraging product utilization and growth - Conducting training sessions to explain software features and address customer queries - Assessing the quality and effectiveness of customer interactions - Building and expanding client relationships across various functional areas - Leading product demonstrations and resolving customer requests and complaints - Collaborating with internal developers and facilitating client project management - Providing product handover sessions and mediating between clients and the organization - Communicating customer insights to internal teams to drive product improvement Requirements for a Customer Success Executive Candidate: - Graduate in engineering or equivalent field - Strong organization and presentation skills - Self-driven, proactive, and excellent communication skills - Demonstrated leadership qualities and high computer literacy - Knowledge of customer success processes and experience in document creation - Patient, active listener, and passionate about service Soft Skills: - Proficiency in English - Efficient task management and quick learning abilities - Effective communication of progress, suggestions, and technical issues - Creative problem-solving skills, critical thinking, and negotiation abilities - Highly organized, structured, and self-reliant If you have been involved in developing a SaaS platform, take initiative, worked with international clients, or have a university degree, you have a high chance of securing this position at EnactOn. EnactOn follows a thorough recruitment process that includes application submission, recruiter phone interviews, assessments, face-to-face interviews, decision stage, and onboarding. The company values hardworking employees and offers benefits such as an intern development program, remote work options, time off for a healthy work-life balance, and fun activities to foster a collaborative and engaging work environment.,

As a Fund Services Associate I at JPMorganChase, you will have the opportunity to be a key contributor to our dynamic team. Working closely with operations, financial controllers, and external partners, you will play a crucial role in ensuring smooth fund servicing operations and driving process improvements. This role provides a supportive environment where innovation and collaboration are highly valued, allowing you to enhance your skills and grow professionally. Your responsibilities will include executing routine transactions related to fund servicing, ensuring accuracy and compliance with established policies and procedures. You will collaborate with operations and financial controllers to streamline processes and enhance efficiency in fund servicing operations. Building trusting relationships with peers, managers, and stakeholders through advanced emotional intelligence skills will be essential in fostering a collaborative work environment. Additionally, your continuous improvement mindset will drive you to propose and implement enhancements to current working methods, contributing to the efficiency and resilience of our operating platform. To excel in this role, you are required to have demonstrated expertise in fund servicing operations, with a minimum of three years of experience focusing on fund accounting and administration. Your advanced emotional intelligence skills should be supported by a track record of building trusting relationships and fostering collaboration in a professional setting. Experience in proposing and implementing process improvements, particularly in enhancing efficiency and resilience in an operational environment, is crucial. Your proven ability to apply active listening and questioning techniques to understand and address client needs effectively will be beneficial in fulfilling the responsibilities of this position.,

The job responsibilities include making outbound calls and handling inbound inquiries from potential students. You will be required to provide detailed information about the programs and assist interested leads. Regular follow-ups and scheduling counseling sessions will be a part of your routine. It is important to maintain accurate records of leads and entries in the CRM system. The ideal candidate should be a graduate with at least 12 years of experience in telecalling or customer service. However, freshers are also welcome to apply. Proficiency in English and Hindi is necessary, and knowledge of a regional language will be an added advantage. Excellent communication skills, persuasion abilities, active listening skills, and computer literacy (CRM, MS Office) are essential. Being target-driven, resilient, a team player, and possessing a positive attitude are preferred attributes. This is a full-time job that requires in-person work at the designated location. The expected start date for this position is 28/07/2025. If you are interested in this opportunity, please contact 8879338899 or email your resume to hr@indoscotsglobalschool.com.,

The LMS Specialist is responsible for handling incoming calls from clients and customers, providing customer service support, and resolving routine questions related to clients" services or in-store offerings. You will work collaboratively with other team members and departments to ensure customer satisfaction and loyalty. In addition, you will oversee the activities of other team members within the team. Your duties and responsibilities will include responding to incoming calls, chats, and emails from customers promptly and professionally, ensuring the highest level of service. You will provide accurate and complete information to customers using the applicable tools, resources, and outlined procedures. It is essential to understand the company's products or services to effectively address client questions and concerns. Identifying customer needs through active listening, researching issues, resolving problems, and providing solutions will be a key aspect of your role. You will also document tickets (calls, chats, and emails) in the call center database and follow specific scripts or call flows to ensure the accuracy of information provided. Meeting outlined performance metrics, attending training sessions and team meetings, using a positive and friendly attitude to connect with customers, and demonstrating professional communication skills over the phone are crucial responsibilities. You should be willing to learn new things, adapt to company guidelines and procedures, and may perform other administrative duties as assigned. Required Skills/Abilities: - Strong written, phone, and verbal communication skills with active listening ability - Exceptional communication and interpersonal skills - Empathy and customer-oriented approach - Ability to handle multiple tasks and prioritize effectively - Proficient in call center software and technology, experience with Zendesk is a plus - Strong problem-solving skills to address and resolve customer issues efficiently - Proven track record of reliability - Willingness to work in a 24 * 7 work environment - Willingness to work on weekends with scheduled week offs as per business requirements Education and Experience: - High school diploma or equivalent - Experience in a customer support role or a related role in an American process - Remote-work experience preferred and demonstrated ability to work independently,

At PwC, you will be part of the risk and compliance team focusing on maintaining regulatory compliance and managing risks for clients by providing advice and solutions. Your role will involve helping organizations navigate complex regulatory landscapes and enhance their internal controls to effectively mitigate risks. You will be responsible for confirming regulatory compliance and managing risks for clients, contributing to the success of the team. In this role, you are expected to be driven by curiosity and be a reliable team member. The fast-paced environment will require you to adapt to working with various clients and team members, each with unique challenges and scope. Every experience will be a learning opportunity for you to grow and develop. Ownership and consistent delivery of quality work that adds value for clients and the team are key expectations. As you progress within the firm, you will establish a strong personal brand that opens doors to more opportunities. To excel in this position, you will need to demonstrate the following skills and experiences: - Embrace a learning mindset and take ownership of your professional development. - Value diverse perspectives and understand the needs and feelings of others. - Develop habits that support high performance and personal growth. - Communicate effectively by actively listening, asking questions, and expressing ideas clearly. - Seek, reflect on, act on, and provide feedback. - Analyze information from various sources to identify patterns and facts. - Understand the business operations and enhance commercial awareness. - Adhere to professional and technical standards, including PwC tax and audit guidance, and uphold the firm's code of conduct and independence requirements. As a Senior Associate in the Compliance Operations team at PwC, you will play a crucial role in managing the onboarding clearance process for new joiners and ensuring compliance with firm policies. Building relationships with stakeholders, navigating complex compliance frameworks, enhancing analytical skills, supporting team growth, and identifying process improvements will be part of your responsibilities. Upholding ethical standards and integrity within the firm will also be essential. Qualifications required for this role include a Bachelor's Degree, 2 years of relevant experience, and proficiency in English (both oral and written). Additional qualifications such as a Bachelor's or Master's Degree in Business Administration, familiarity with compliance tools, strong organizational and communication skills, experience in managing compliance tasks, conducting audits, and attention to detail will set you apart as a candidate for this position. Joining the PwC Acceleration Centers will offer you the opportunity to contribute to various services, engage in challenging projects, receive training to enhance your skills, and support client engagements through quality and innovation. The role will involve working in Compliance Operations, managing onboarding clearance, promoting compliance, building relationships, and enhancing analytical skills to support essential compliance processes. In summary, as a Senior Associate in the Compliance Operations team at PwC, you will have a pivotal role in ensuring regulatory compliance, managing risks, and supporting the professional growth of your team. Your ability to navigate complex compliance frameworks, build relationships with stakeholders, and enhance analytical skills will be crucial for success in this position.,

At PwC, the focus in risk and compliance is on maintaining regulatory compliance and managing risks for clients, providing advice and solutions to help organizations navigate complex regulatory landscapes and enhance their internal controls effectively. As a risk management generalist at PwC, you will provide advisory and practical support across a wide range of specialist risk and compliance areas. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity for learning and growth. You are expected to take ownership and consistently deliver quality work that drives value for our clients and contributes to the success of the team. As you progress within the Firm, you will build a brand for yourself, opening doors to more opportunities. Examples of the skills, knowledge, and experiences needed to lead and deliver value in this role include but are not limited to: - Applying a learning mindset and taking ownership for personal development. - Appreciating diverse perspectives, needs, and feelings of others. - Adopting habits to sustain high performance and develop potential. - Actively listening, asking questions to check understanding, and clearly expressing ideas. - Seeking, reflecting, acting on, and giving feedback. - Gathering information from various sources to analyze facts and discern patterns. - Committing to understanding how the business works and building commercial awareness. - Learning and applying professional and technical standards, upholding the Firm's code of conduct and independence requirements. In the Risk and Compliance team at PwC Acceleration Centers (ACs), you will play a pivotal role supporting various services, from Advisory to Assurance, Tax, and Business Services. Engaging in challenging projects and providing distinctive services to enhance client engagements through quality and innovation will be key. Dynamic and digitally enabled training is provided to grow technical and professional skills. As an Associate in this team, responsibilities include: - Understanding and applying testing methodologies for software quality. - Developing, maintaining, and executing thorough test plans. - Collaborating with development teams to address issues effectively. - Enhancing analytical and problem-solving skills through practice. - Contributing to the overall success of project deliverables. - Participating in quality assurance activities and reviews. - Engaging in continuous learning to improve testing techniques. - Upholding compliance and professional standards in testing. Requirements: - Bachelor's Degree - 2 years of experience - Oral and written proficiency in English required Preferred Qualifications: - Bachelor's or master's degree in B Tech/BCA or business administration or related field. - Understanding of Software Development Life Cycle (SDLC). - Skills in testing processes and methodologies. - Hands-on experience in troubleshooting and root cause analysis. - Strong problem-solving and analytical skills. - Understanding of risk management and compliance processes. - Attention to precision and strong communication skills. - Ability to work independently and collaboratively. - Good knowledge of Software Development Life Cycle (SDLC). - Skilled in testing processes and methodologies. - Hands-on experience with troubleshooting for root cause analysis. - Strong problem-solving and analytical skills, especially for defects analysis and reports.,