0 - 31 years
0 Lacs
Posted:1 month ago|
Platform:
Remote
Full Time
Key Responsibilities β Customer Interaction: Handle inbound and outbound calls to assist customers with financial inquiries. β Query Resolution: Address and resolve customer issues related to financial products and services. β Documentation: Maintain accurate records of customer interactions and transactions. β Compliance: Ensure all interactions comply with company policies and regulatory standards. β Reporting: Generate and maintain reports on customer interactions and feedback. β Collaboration: Work closely with other departments to ensure seamless service delivery. Skills: β Excellent verbal and written communication skills. β Strong problem-solving abilities. β Proficiency in basic financial concepts. Preferred Skills β Experience in the finance industry. β Familiarity with financial software and tools. β Multilingual abilities(Englsih+Hindi)
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