Academic Counsellor

Job Description

Job position:- Sr. Academic Counsellor- Sales JOB SCOPE A successful Admission Profiler excels in initiating contact with potential leads, thoroughly qualifying them, and cultivating genuine interest and necessity in programs and offerings. As an Admission Profiler you will serve as the vital link between potential learners and our Admission Counsellors. Your primary objective is to establish a meaningful connection with the learner, understand their requirements, and effectively arrange Video Counselling [VC] sessions with our Admission Counsellors. RESPONSIBILITIES & DUTIES • Engage with assigned leads and promptly initiate contact through the auto dialer system. • Qualify leads by assessing their interest, needs, and eligibility for programs. • Build rapport, credibility and establish trust with leads through effective communication and active listening. • Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads. • Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process. • Maintain accurate records of lead interactions and follow-up activities in the CRM system. SKILLS • Excellent verbal communication skills with an emphasis on fluency in the English language. • Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy. • Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrollment decisions. • Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements. KEY PERFORMANCE INDICATORS • Minimum 300 minutes of talk time over calls per day. • Schedule/book 5 Video Counselling [VC] sessions per day. • Connect with a minimum of 80% of your leads each day. • Consistently meet and exceed weekly revenue targets. Thank you for considering this opportunity, and we look forward to hearing from you soon.